La Quinta by Wyndham Lackawanna

This hotel refused to do anything or make it right from a serious situation. I made two reservations on behalf of my husband who has never been to Buffalo. They solely came from out of country to attend the Sabres' playoff game because a family member plays on the team and this location's proximity to the arena seemed great. The floor they were on had two rooms full of people and over capacity. It was reported to staff that they were threatened by a guest in the hallway who was under the influence. Smoking was happening in the rooms nearby. The staff mentioned in the elevator, before my husband said anything, that they were going to tell the front desk about it. My husband has severe asthma and it deeply affected his breathing during the stay. At check out, they were told those parties were going to be evicted. The hotel has now refused to take responsibility. This establishment should be completely embarrassed for the complete lack of safety to guests. We will never return and will encourage others, including friends and family travelling to Buffalo, to never stay at this hotel.

Clean room, broken bathroom. Ok staff, decent breakfast

Totel is very smoky. Other guests were smoking in nearby rooms and nothing was done. The smell of cigarette smoke was very bad. Unfortunately, I have severe asthma and was told nothing could be done. If I could have found another hotel I would have left for health reasons. Sadly, I won't stay again. We were here last minute to see a family member who plays for the Sabres. I wish I could get a refund.

Beds were super comfy and the shower was amazing. Phone didnt work and staff seemed to be inconvenienced when we asked for the coffee to be filled in the lobby.

Rooms were nice and clean wall very thin heard everything going on