Best Western Plus Waterbury - Stowe

The property was clean and beautiful. However, the standard room was much much too small for 4 people. In fact it was one of the smallest hotel rooms my family has ever stayed in. It cannot accommodate 4 people and the beds were smaller than standard double beds. So we added a suite which was much too expensive at over $300. Laundry cost $7. The following night we did more laundry for free at the Hotel Le Dauphin in Montreal. . Was told over and over that if the owners were here....

The photos online look better than what they really are in person although the pool area was great. The whole place was very dark! Dark fixtures, darker lighting. There was no brightness to the room whatsoever. Location was right off the highway and situated fairly closely to Ben & Jerry’s ice cream factory. The breakfast was decent. It was overcooked, but it was nice not to have to leave the hotel to get breakfast. The pool area was freshly painted and was bright and had new lounge furniture. There is a cute area for small kids to play outside of the pool area with a small play structure that looks may be a year too old. Pet fee was $30 a night and they did put $150 extra hold on the room until it was inspected upon leaving. I booked a double room it was super tiny!!

When we stay there, we always have very hospitable people greeting us at the desk. The rooms are clean. Amenities are wonderful. Breakfast are delicious and the servers are very kind and helpful.

The hotel was very clean as were the rooms. Staff was very friendly and the breakfast was good. No complaints!

Hot tub was great and there was a very nice helpful staff esp at Breakfast (Mandy is like family so so nice and friendly ). She has a made many a morning a pleasant wonderful breakfast. The manager was also helpful a friendly I’ve been a guest over 5 times in the past 4 years . Love it !