Hampton Inn Boulder - Louisville

Yes, if one reads the property description closely, it does state, "Parking available." If one expands the pop-up descriptive bubble, it states, "Self parking on site (USD $$$$$$$ per day*)." That 'disclaimer' is hidden to all unless there is some reason to click on the "See all" button - not something that most of us do unless we have some kind of 'heads-up' that instigates it. I didn't. I'm willing to bet that most people don't, so I was unprepared when the desk clerk told me that I would need to pay an additional $$$$$$$ $/2 fee for the privilege of parking in the hotel lot, which is actually more than what Expedia's website states. It may be "just half -$," however there's a principle involved. Dishonesty and misrepresentation, regardless of the magnitude of the deception, is abhorrent. It was clear from the desk clerk's demeanor that this little 'surprise package' provokes a good deal of rancor from guests checking in. Much like my case, the deadline to cancel has passed, so one is either forced to pay the fee, park off the property and subject oneself to the possibility of having one's vehicle towed, or walk away without completing the registration, thus walk away while being responsible for at least one night's hotel cost and likely no recourse for recovery. This is opportunistic, wrong-headed and unethical. I recommend you consider going elsewhere rather than support such deceptive business practices. (count the $, above)

The staff was awesome and very willing to help with anything we needed. The rooms were clean and very comfortable. The ONLY complaint or issue I have is that the parking lot needs attention as it has big pot holes in the parking lot and with a $7 a day charge for parking you would think the parking lot would be maintained. I have never stayed anywhere they charge you an additional amount to park.

This was an amazing hotel! Probably the nicest one I've stayed in at this price point. We loved the pool area and hot tub, the breakfast, and the fully equipped fitness center. We would absolutely stay here again!

Beds are comfy! Breakfast leaves much to be desired. My bathroom smelled, meaning shower curtain needed to be changed. Swimming pool was fun and clean and right temp.

Room had a musty pet smell. Pool was neat, but not the most well kept (tiles falling off of wall, etc.)

The stay is family and budget friendly.. I felt more cleanliness required, the bath towels have swimming pool chlorine smell which was strong, the swimming pool needs cleaning.

Lobby was extremely hot and uncomfortable during check in and breakfast. Parking lot was hard to navigate because of huge potholes throughout.

The room and pool area was not very clean. I would not stay there again. Hot tub wasn’t working properly and looked like it had snot coming out of the heads of the jets.

Great staff all around. Did not like the surprise $7 a day parking fee. Receptionist mentioned that it was listed in the amenities section of the listing on Orbitz. It was not an obvious fee at the time of booking and felt that it was a cost that should just be included in the daily rental rate.

All was good except the fact you have to pay for parking.

The staff is friendly, but the carpets in the room look dirty. The side table, table are all sticky. It looks like it has not been wiped. The fridge in the room was not wiped clean either.

The pool looked like it had algae growing in it and the room was not clean. We arrived late at night and just dealt with it for the night. We did not use the shower/tub because it was very dirty. The woman at the front desk was very nice and helpful.

The lobby atmosphere was very welcoming comfortable. But there was no maid service except every other day. For two days we stayed the room was not clean after the first day had to use same towels over, the trash was full.

The sheets and the top cover has blood stains on them. Was given the wrong room. The toilet seat was loose and was missing a nut to hold it on.

The front staff was very courteous however the room should have been cleaner. The refrigerator needed defrosted and the hotel is in need of remodeling. Breakfast was okay.

They charged $7 for uncovered parking, yet they literally ran out of toilet paper so we had to go buy some at Walmart. The room wasn’t very clean. The pull out sofa mattress smelled like urine. There was dog poop by one of the exit that never got cleaned up. Also, I thought it was no smoking but it smelled really bad in the lobby. There were tons of bugs and spiders in the pool. For the price we paid I expected it to be cleaner. If they would have left cleaning supplies I would have cleaned the room myself so we could have been more comfortable. The only plus was there was a bike path nearby that you could access to go to Boulder or Denver. However, No bike racks for storage so we stored our bikes in the room.

Poorly cleaned room. All surfaces were dusty.

The level of cleanliness was extremely poor. The bathroom was absolutely disgusting. While the staff was friendly and welcoming, we will likely never stay here again due to how unclean the room was.

It’s a nice facility with friendly staff, however the room wasn’t clean, no hand soap or toilet paper, used washcloth in the shower and a shower curtain that hadn’t been changed for quite some time. Maybe they are short on cleaning staff, but it was pretty disappointing. The bed was great, the shower water pressure good, breakfast fine, but the room was not clean or restocked properly.

Hotel staff were friendly, walls in hallway were dirty, but once we got into room it went way downhill. Their was no toilet paper holder in the bathroom and then we woke up to a bed bug crawling across our pillow.

Television viewing options were horrible. Many stations did not work or worked occassionally.

HVAC was noisy and room had a weird smell to it.

Please consider putting a block-out shade in the room's window. The lights from outside made the room light during the night. Other than that, the staff was excellent.

My room had no bathroom light , no blackout shade & a broken remote. I’d already been moved to a different room from my original ( 2barking dogs in the room next to mine)

It was fine. I was a little irritated to arrive and find out that they charge $7 for parking. This is a Hampton Inn in the middle of nowhere between Denver and Boulder. I was more irritated to get into our room, after a long day of travel, to find that the bathroom light wasn't working at all. Instead, they plugged a table lamp in the bathroom, which gave out less than ideal light and took up a good chunk of the counter. Other than that, it was a fine stay. The staff was friendly and the breakfast was pretty good.

The room was larger than what I was expecting. It is nice not to have to bump into everything in the room while trying to walk. The parking was a little awkward.

I found that having to pay an extra $7 to park every night was not what I expected. I did not see that online when I booked. Interesting that most hotel today offer at least one channel other than live tv. If you wanted anything else you had to subscribe or log on with your personal acct.

Excellent beds!

The light in my bathroom didn’t work so I had to do everything in the dark. I didn’t feel like messing with it but just want the hotel to know.

Our AC didn’t work in the room. We called the desk to report it and see if we could switch rooms or have it looked at. The desk clerk told us we could leave or open the window. We were given a 50$ discount off the room. This room was definitely not with the 300 plus dollars a night that we paid. Very disappointed.

The hotel did not have a room available even though I had a reservation.

Staff is exceptional!

This hotel has drastically declined since the last time I stayed here before Covid. There was one person in the hotel trying to complete the breakfast operation as well as the front desk so service was terrible. We were locked out of our room because of a battery needed in the door lock and that same person had to take care of that. Breakfast has also declined and we plan to avoid this hotel in the future.

The room was great, breakfast was outstanding, however, without Steve the associate who checked me in & who set the standard for service & my expectations!! This type of service should be emulated by other’s worldwide!!!

Excellent staff!

We had a goid time and the hotel was clean. The bathroom was outdated and the staff was not always present at the frint desk. I went to check out at 9.30 AM and no receptionist or signs of "be right back" were displayed, so after 10 minutes I left the key on the counter and left.

We reserved a room with 2 queen beds for 3 adults. We were told on checkin the hotel was overbooked and they gave us a room with a king and sofa bed. They said that booking through Expedia only guaranteed a room not a specific room type. The sofa bed was in no condition to sleep in. The mattress you could feel every spring and it was so thin you could feel the support bars going across too.

Every interaction with staff was warm, genuine and helpful. Specifically the women at the desk and working on the breakfast.

Amazing customer service

The check-in was a bundle of minor inconveniences. The dashboard pass, the need to show and share so much information, the lack of anticipation of my late arrival, the breakfast at 7 instead of 6, all made the welcome not a warm one.

Great location close to Rocky Mountains when on daily drives 500 miles in scenic routes in 4 days will go back

Location convenient to local shopping

Close to nearby restaurants which makes it really convenient and just off the highway and only 11 minutes to downtown Boulder and the university

The location is great, and the hotel is clean and attractive. It was a good value. We enjoyed stating at the Hampton Inn the weekend of our grandson's baseball tournament in Boulder, CO.

Easy parking. Good location.

Clean. Nice area, felt safe.

Property was close CU Boulder campus and very clean. Felt safe and the staff very friendly

Great location for shopping/dining. Quiet area. Very friendly staff.

Good location

Nice staff and hotel location

Everything about my stay was wonderful - except the (powdered/artificial) scrambled eggs. Loved the location, facilities, staff, and cleanliness. Need to do something about those nasty fake eggs tho!

This was an amazing hotel! Probably the nicest one I've stayed in at this price point. We loved the pool area and hot tub, the breakfast, and the fully equipped fitness center. We would absolutely stay here again!

Upon checking in I discovered breakfast stared at 7 vs 6. I explained to the lady that our entire VB team was staying there and had to be to a tournament at 7. A guy behind me said his team was staying there as well. So 20+ rooms that needed early breakfast. In the morning I came down at 6:25 and was looking in the breakfast room. The front desk, lady very of snottily told me that breakfast would not be ready until 7 o’clock. We left and went to McDonalds across the street. Right after paying at 6:40 a team member text everyone that the breakfast was open.

The staff was amazing. The breakfast was definitely a 10. I really like the black out shade in the room. I was able to get some good rest.

The room was great, breakfast was outstanding, however, without Steve the associate who checked me in & who set the standard for service & my expectations!! This type of service should be emulated by other’s worldwide!!!

Nice hotel with a great breakfast!

Everything was great except breakfast. I think they use powdered eggs, and I don’t know how they cook their sausage but it could be better. Honestly, something in that meal isn’t sitting right in my insides. I hope I don’t get too sick.

Breakfast was not so good. Pillows were horrible. But the staff are friendly and kind. Hot tub was nice.

It was nice that drinking water was provided in the lobby. There were insufficient trash and recycling bins provided. The nightly parking fee of $7 was excessive and seemed unnecessary. This fee actually added a good amount to our bill and we were not aware of this hidden and unexpected mandatory cost until check-in. Also, having stayed at many Hampton Inns, the breakfasts provided at this one were by far the worst we've encountered.

Great hotel and love the breakfast