Exe Gran Hotel Solucar

Good

Everything was great. A lot of space, nice room, clean. Good food, friendly staff. We had a really pleasant stay in this hotel. I would recommend.

Undoubtedly the worst hotel I have ever stayed in. We were a family of 4, with small children. The family room has a sketchy and a wobly set of stairs that brings to the Mezzanine where the bathroom is. I was terrified of my kids falling from the stairs. We had to abandon our reservatiom to seek for a place where at least we could sleep in. The beds were god awful, they only gave us one pillow, and when I asked for more, The rude staff member said they were fully booked and only had two of the worst pillows I ever had the unfortunate privilege of using. They advertised a restaurant and room service, but they don't bring the food to the room, nor do you have access to a menu. You have to go downstairs and order and pick up the order. We spent 2x more than what we paid originally to get emergency accommodations. My son called this place a Bootel, cause he said it was Boooooooooo. And I agree. Also, there are no good restaurants nearby, it is in the middle of nowhere. Who did they bribe to get this 4 star classification, that was money well paid, cause I wouldnt give it 1 star, let along 4. I could keep going, but my fingers hurt of how angrily I'm typing this. STAY AWAY FROM THIS TRAP!!!

Room was too hot and not able to change temperature Very strong pungent smell in room Hotel was full of coach parties and we were not able to eat in the restaurant as it was fully reserved We were not advised of this when checking in The lobby and foyer were shut off for a private event This should have been advised beforehand

old place, good staff