Name: Mercure Sheffield Kenwood Hall & Spa
Address: Kenwood Road, Sheffield, South Yorkshire (comté), GB
Price range: 75 $US–223 $US per night
Rating: 7.28

Ce qu'en disent des voyageurs

Au Mercure Sheffield Kenwood Hall & Spa, les voyageurs apprécient le personnel accueillant et le cadre paisible avec un lac, tout en notant des intérieurs vieillissants et des problèmes d'entretien allant de salles de bains fatiguées et de problèmes de chauffage à des problèmes occasionnels d'eau chaude ou de connexion Wi-Fi.

Plusieurs commentaires font état d'événements ou de mariages bruyants le soir affectant le sommeil, et certains clients n'ont pas été prévenus à l'avance. Le petit-déjeuner et les repas sur place varient d'excellents à décevants, et bien que le spa et la piscine soient appréciés, ils semblent parfois petits ou un peu usés. Bon point de départ relaxant près de la ville si vous êtes flexible quant à l'état de la chambre et conscient des événements potentiels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parc et le lac sont un atout, avec un parking sur place. Le spa/piscine et la salle de sport sont utilisables mais petits et parfois bondés ou usés, avec des problèmes occasionnels d'entretien/propreté et des restrictions d'événements sur les espaces extérieurs.

Avis de voyageur à ce sujet

8

Nigel

25 juil. 2024

·

A séjourné 1 nuit

This hotel is in spacious grounds and you wouldn't think you were near the centre of a major city. It is just about worthy of its 4 Star rating. Only stayed for one night so limited experience of facilities. Staff were helpful especially in the restaurant but we found the restaurant a bit claustrophobic - small and no external windows, and a somewhat limited menu for a 4* hotel. . The Spa was OK. The 'Privilege' room was of a generous size and well appointed but the view of close-by trees made the room a bit dark. We were puzzled as to why there was only one armchair in a double room as there was plenty of space for two and also the lack of information in the room about the hotel . Only one small gripe - the marmalade dispenser was empty but when we advised the staff nothing was done during the whole duration of breakfast. Small issue but annoying.

8

David

5 avr. 2025

·

A séjourné 3 nuits

Not bad but could do with a clean. The pool was very nice but again a bit shabby. Room was OK but let down by bathroom being a bit shoddy. Grounds are lovely with ducks on the lake.

8

Margot

30 juin 2024

·

A séjourné 2 nuits

Staff excellent. Room good on the whole. Nice atmosphere to the place. Pool small but good for a quick dip . Spa treatment, had an excellent massage from Chloe. Will stay again.

10

Andy

17 nov. 2023

·

A séjourné 1 nuit

booked at a bargain price on hotels . Com. A nice easy walk into town and a cheap Uber home. The pools lovely , enjoy it. Free parking more than helps to compensate for the small premium over city centre hotels.

8

Martin

19 juin 2023

·

A séjourné 2 nuits

Great place close to the city with excellent facilities. Bathrooms a little dated, very comfortable beds. Disappointed to find access to garden area restricted due to private function in the evening.

8

Michelle

21 févr. 2025

·

A séjourné 1 nuit

The service was great and the staff very friendly and helpful. Our initial room had a very strange strong unpleasant smell so we asked to be moved. They moved us happily into another room but unfortunately that smelt of stale smoke but it was preferable to the first room. The facilities were good. We used the gym, pool and sauna several times during our stay. They are very small so if it’s busy it might be an issue. Food and drink was good.

10

Louise

29 août 2024

·

A séjourné 2 nuits

Absolutely Amazing, suites are so quite and spacious. The pool area is lovely and clean.

8

Michelle

10 août 2025

·

A séjourné 1 nuit

The grounds and spa were lovely. Room large and airy. Great stay.

8

Michael

16 févr. 2024

·

A séjourné 2 nuits

Lovely hotel with brilliant staff and great facilities, especially the Spa. Parking was limited and the hotel although clean, is starting to look a little tired.

8

Jen

12 nov. 2024

·

A séjourné 2 nuits

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : certains notent des chambres impeccables, mais beaucoup signalent de la poussière, des taches, des joints moisis, des parasites et un ménage manqué ou superficiel, y compris des articles de toilette vides ou de la verrerie sale.

Avis de voyageur à ce sujet

4

David

25 mai 2025

·

A séjourné 3 nuits

Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.

4

Mark

4 déc. 2023

·

A séjourné 1 nuit

Very poor overall, terrible breakfast and poor organisation in the breakfast hall. No plates available, glasses or coffee cups, big queues of everyone chasing all the above, low quality ingredients been used. Only water coming out of the orange and apple juice dispenser. Bedrooms really cold, no hot water in the morning. Went to tell reception twice but no one available. And then previous guests private things left in bedside cupboard, so not checked by the cleaning team beforehand.

2

Mark

13 mars 2024

·

A séjourné 2 nuits

There was dried blood on bedsheets- a total health hygiene and had to be moved room due to it and heating didn’t work in the second room I was moved to

4

Nigel

15 janv. 2025

·

A séjourné 1 nuit

This hotel has underinvested in both its maintenance and staffing. Only one member of staff on duty at breakfast. My bedroom curtains had blood splatter across them, along with a broken wardrobe door and a bathroom door that would not fully open. Grim is really not the word! The grounds have homeless men wandering around.

2

Nicholas

28 nov. 2023

·

A séjourné 2 nuits

The public areas were dirty this included the bar area, restaurant and spa. The latter was filthy with hair, tissue and scum in the steam room, pool area and changing rooms. The gym had dirty tissue which was there when I arrived and still there two days later. No hot water in the room and it was almost 12 hours later before I was offered another room. The restaurant service was terrible. It took an hour for the first course to be served and over twenty minutes passed with no sign of a dessert. The reception staff were never present at the desk and spent all their time in what appeared to be a back office. Thoroughly disappointed

4

Keeley

16 avr. 2025

·

A séjourné 1 nuit

Property was poorly maintained, shower door didn’t stop the water pouring down the side and flooding the bathroom floor. Glasses were unclean, light fixtures were filthy, cracks in the bath tub that had been filled with black stuff and hadn’t even tidied up the messy excess filler.

6

Ryan

22 déc. 2023

·

A séjourné 2 nuits

Not the cleanest room, but staff where brilliant and facilities where good

8

Paula

4 juin 2025

·

A séjourné 2 nuits

It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.

10

Keeley

17 déc. 2025

·

A séjourné 1 nuit

Spotless rooms friendly staff

6

Urmisha

23 mai 2025

·

A séjourné 2 nuits

Lovely hotel exterior and grounds but the room and bathroom need a good update. Lots of little moths in the room which needs looking into.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses avec des lits confortables et certaines vues agréables sur le lac ou le jardin, mais beaucoup les trouvent démodées avec un éclairage médiocre et peu de prises électriques, et le Wi-Fi peut être peu fiable dans les chambres éloignées. Le bruit des événements et l'absence de climatisation ou de contrôle efficace de la température peuvent affecter le confort.

Avis de voyageur à ce sujet

4

Paul

10 déc. 2025

·

A séjourné 1 nuit

The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.

10

Orlando

17 août 2025

·

A séjourné 2 nuits

Beautiful and peaceful scenery… great place to unwind… loved our room as it opened up to the lake… would stay again and again… thank you

6

Paul

25 nov. 2024

·

A séjourné 1 nuit

Elise on reception was the highlight upon our arrival. Very personable and helpful. Room was poor standard, no lighting in main area other than one lamp by the bed and one on dressing table. Altogether dingy. Pillows in particular did not smell fresh, disgusting. Bathroom shabby with rusted light fitments and stains on door. Definitely would not recommend.

10

Rory

3 mai 2023

·

A séjourné 4 nuits

It's in a fantastic location, easy to access, beautiful and spacious grounds. My room was - admittedly - literally the furthest from the reception area and thus the wi-fi was pretty unreliable. However, the transportation links to downtown Sheffield are easy, the breakfast buffet was excellent and the 24 hour bar was a major plus. Highly recommended.

6

Louise

30 juin 2025

·

A séjourné 1 nuit

Really friendly and helpful staff On the downside, tired dated rooms, very noisy late into the early hours due to a wedding b

10

C

24 oct. 2023

·

A séjourné 2 nuits

Spacious room (Privelege) with everything you would need.

8

Madeleine

2 juin 2025

·

A séjourné 2 nuits

The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!

6

Ian

6 déc. 2025

·

A séjourné 3 nuits

The room was dated and uninviting

8

Julie

30 juil. 2024

·

A séjourné 2 nuits

This hotel is in a good location when we are visiting family. The grounds are very nice and quiet. We had a great room on this stay, but it was almost unbearably hot both in the room and on the corridor leading to the room. It definitely needs air conditioning!

8

Jen

12 nov. 2024

·

A séjourné 2 nuits

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité et son aide, avec des réceptionnistes particulièrement appréciés et des surclassements occasionnels offerts en complément. Certains clients signalent également un service lent ou un manque de réactivité et une mauvaise communication concernant les mariages ou les problèmes.

Avis de voyageur à ce sujet

4

Richard

22 sept. 2023

·

A séjourné 1 nuit

Inexperienced staff unfamiliar with hotel systems and equipment resulting in long waits at check in and for service at bar. Some staff apparently indifferent to the fact that they are working in a service industry and that their wages ultimately depend on them providing a service to their guests - the customers. I doubt after this recent experience that they will benefit from any further contributions to their income from me.

10

Claire

21 déc. 2024

·

A séjourné 1 nuit

The newer part - where my room was - was functional, if not beautiful, but lovely and clean and comfortable, with gorgeous linen and towels. The older part was really lovely and very worth preserving and maintaining. The absolute best part of my stay was the staff. All impeccable, friendly and professional. Thank you Warlei for my clean, fresh room; Charley and Ellise on the front desk, Paul and Chloey in hospitality as well as all the rest of the team who worked so hard. You’re all marvellous!

4

Paul

10 déc. 2025

·

A séjourné 1 nuit

The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.

10

Francesca

5 mai 2025

·

A séjourné 2 nuits

Brilliant position in Sheffield, exceptionally helpful staff

10

Gillian

31 mai 2025

·

A séjourné 1 nuit

Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere

10

Rosemarie

4 oct. 2024

·

A séjourné 2 nuits

We stay at the Kenwood hotel whenever we visit my son and daughter - we've had our ups and downs with staff and facilities in the past However this stay has been exceptional - our double rooms were upgraded to Premium with no extra cost - the rooms were beautiful - spacious - warm - clean - fantastic I wiuld like to thank the manager on duty today - his enthusiasm professionalism shone through - we were sitting in the lounge waiting to leave - I saw and heard the guests respond to him as he looked after their needs It was refreshing to see an attentive manager. Hope his attitude and standards show in the rest of the staff

2

D

2 juil. 2025

·

A séjourné 1 nuit

I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.

10

Nicola

22 déc. 2024

·

A séjourné 1 nuit

Reception brilliant, room lovely, warm bedding, crisp white and so comfy . Would definitely stay again.

2

JANE

20 mai 2024

·

A séjourné 2 nuits

This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back. I had to walk at least 3-4m to get to the front desk for a very simple question regarding their spa facility! No comparison whatsoever to the MERCURE chain hotel in Germany! Breakfast is not good too! Anyway, would never be back again! Will make a serious complain to C.S. after return.

10

Adrian

19 nov. 2025

·

A séjourné 2 nuits

Staff were very friendly and helpful. Nicky was particularly helpful and very professional.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre verdoyant et paisible près du centre-ville de Sheffield et d'Ecclesall Road ; plusieurs notent qu'il faut environ 25 à 30 minutes à pied pour se rendre en ville. Base pratique pour les Peaks ou pour rendre visite à la famille, avec un parking sur place.

Avis de voyageur à ce sujet

6

Caroline

21 juin 2025

·

A séjourné 3 nuits

The best part of this hotel is definitely the location. It is in a tranquil oasis just a few minutes away from Sheffield city centre. Sadly although the area was beautiful it was let down by litter in the hotel grounds and very unkempt & overgrown trees & bushes everywhere. Access to the patio was limited - only being accessible via the restaurant/function room or by walking around the back of the hotel and battling along an overgrown footpath. The room we stayed in was extremely tired although functional. A shabby bathroom & poor quality & limited selection of tea & coffee making facilities. We had breakfast our first morning for ease and again although some elements were good there was a poor choice in some areas. No marmalade or choice of jam on a breakfast buffet?? Just again a cheap, poor quality strawberry jam in plastic packaging, The staff were all very helpful and polite.

8

Angus

22 oct. 2024

·

A séjourné 2 nuits

We really enjoyed our stay at Kenwood Hall. It was the perfect location for exploring Sheffield and the Peak District, with the added bonus that it is dog friendly too! A special mention for Hollie working in the cafe/restaurant area, who was very helpful and friendly!

10

Marie

13 oct. 2024

·

A séjourné 1 nuit

Lovely stay in Nether Edge, quiet streets around the hotel.

10

KEITH

23 août 2024

·

A séjourné 2 nuits

Really pleasant welcome from receptionist starting the stay in great mood. Large clean room in very large old house. Good common facilities and best of all short walk from lively Eccleshall road area.

8

john

12 nov. 2023

·

A séjourné 3 nuits

Great location - happy to recommend

8

Cael

17 avr. 2025

·

A séjourné 3 nuits

Hotel was in ideal location for my work

10

STEPHEN

24 mai 2023

·

A séjourné 1 nuit

A beautiful hotel hidden away in the middle of a city. Particularly loved the grounds which provide a general relaxing walk around a very picturesque lake

10

Maria

28 juin 2024

·

A séjourné 2 nuits

Relaxing and good location

8

Pawel

6 févr. 2025

·

A séjourné 3 nuits

Lovely location, handy for this part of Sheffield. Hotel is quite used by now - ready for a spruce up, from head to toe. Nice, helpful staff. Parking included in room rate is an advantage.

8

Jen

12 nov. 2024

·

A séjourné 2 nuits

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa variété, mais également décrit comme chaotique ou tiède parfois, avec des files d'attente aux machines à boissons chaudes. Les repas au bar/restaurant varient de savoureux à limités ou trop chers, et le service peut être lent pendant les événements.

Avis de voyageur à ce sujet

8

Teresa

17 sept. 2023

·

A séjourné 1 nuit

The hotel was lovely but the buffet breakfast was chaotic and food temperature was tepid. The grounds looked beautiful would liked to walk around them if we had been there longer.

8

rob

6 mai 2024

·

A séjourné 1 nuit

Hotel well located but rooms were a little dated. Breakfast was very good but only 1 hot drink machine working - temperamental at best and long queue to get a hot drink !

6

Anita

27 août 2024

·

A séjourné 1 nuit

Lovely setting but a bit tired. Restaurant food was overpriced and not the best quality. Had to send steak back and replacement was not much better

10

John

13 sept. 2025

·

A séjourné 1 nuit

We regularly stay here as it’s close to our family. The rooms are big, warm and comfortable with the addition of bathrobes. and the beds are to our liking. A bit of comfort on a cold autumnal day. The breakfast’s are fabulous with a large selection of hot and cold foods. The grounds of the hotel are nicely laid out and come in handy to walk our dog

6

Elaine

11 déc. 2024

·

A séjourné 1 nuit

Hotel was a nice place but very tired and in need if decoration. Hitek receptuin staff were lovely. Breakfast was good Evening meals were the worst I have had in a long time. Supermarket bread rolls, raw steak, slow service, freezing cold restaurant. So cold couldnt eat desert. Spoke to a manager who promised to rectify meal problems. Still waiting despite several emails.

4

Emily

27 avr. 2024

·

A séjourné 1 nuit

The staff, particularly Amhieet, were delightful! They made the stay pleasant. However, there was a large event happening at the hotel that we were not made aware of until after we checked in. This event was blasting music until 12AM which prevented us from sleeping. We would have appreciated being emailed beforehand so that we could make alternate arrangements instead of having no choice but to stay awake half the night. Additionally, the toilet in our room was only barely functional and despite reporting it to reception, nothing was done to try to repair it or move us to a different room. They told us to just press the handle harder, which did not make a difference. There was mold in the shower heads, half a used cigarette on the floor of the bathroom, and no plugs near the beds to charge devices. Lastly, the WiFi was almost nonexistent and even the television struggled to display anything. Very disappointed because the property was beautiful and we were greatly looking forward to a relaxing stay.

10

Maureen

14 sept. 2025

·

A séjourné 2 nuits

Had 2 night stay staff excellent breakfast excellent Staff excellent performance

2

D

2 juil. 2025

·

A séjourné 1 nuit

I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.

6

IAN

28 août 2024

·

A séjourné 2 nuits

Restaurant limited choice and overpriced.

10

Enjay

18 oct. 2024

·

A séjourné 1 nuit

Lovely friendly staff. Our room was very spacious and the bed was very comfortable. Dinner in the hotel was excellent. We plumped for simple fish and chips. The portion was huge, the fish was fresh, the batter crispy and the chips were 'proper good'!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	108 $US
février	108 $US
mars	115 $US
avril	133 $US
mai	122 $US
juin	125 $US
juillet	145 $US
août	110 $US
septembre	119 $US
octobre	113 $US
novembre	120 $US
décembre	112 $US

di	lu	ma	me	je	ve	sa
1 $90	2 $106	3 $117	4 $114	5 $112	6 $140	7 $147
8 $79	9 $103	10 $111	11 $111	12 $96	13 $154	14 $192
15 $91	16 $102	17 $135	18 $136	19 $109	20 $158	21
22 $88	23 $111	24 $119	25 $119	26 $86	27	28
29 $75	30 $101

Mercure Sheffield Kenwood Hall & Spa

Prix pour Mercure Sheffield Kenwood Hall & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Classique, 1 lit une place

Suite Junior, 1 très grand lit, balcon

Suite Supérieure, 1 très grand lit

Privilege, Chambre, 1 lit double

Chambre Familiale, 2 lits doubles (Superior)

Chambre Classique, 1 lit double

Chambre Classique, 2 lits une place

Avis des voyageurs sur Mercure Sheffield Kenwood Hall & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $125	22 $100	23 $146	24 $223
25 $99	26 $92	27 $93	28 $85	29	30 $116	31 $151