Fairmont Mayakoba
507 US$
/ noche
Promedio para noviembre
Precios para Fairmont Mayakoba
Selecciona fechas para ver precios y disponibilidad
507 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Fairmont Mayakoba , los precios por noche son de 256 US$ de media en el mes más barato (agosto) y de 734 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 553 US$ |
| febrero | 543 US$ |
| marzo | 556 US$ |
| abril | 558 US$ |
| mayo | 437 US$ |
| junio | 367 US$ |
| julio | 282 US$ |
| agosto | 256 US$ |
| septiembre | 652 US$ |
| octubre | 407 US$ |
| noviembre | 507 US$ |
| diciembre | 734 US$ |
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nov · 507 US$
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Más caro: diciembre (aprox. 734 US$)
Más barato: agosto (aprox. 256 US$)
Acerca de esta propiedad
Vive el lujo en este hotel frente al mar con todo incluido que cuenta con 5 piscinas al aire libre y un spa de servicio completo en Playa del Carmen.
Ubicación
Fairmont Mayakoba se encuentra en Playa del Carmen, cerca de parques temáticos y en la playa. Sumérgete en la belleza natural de Playa principal de Playa del Carmen o Playa Maroma, antes de recorrer atracciones turísticas como Parque temático Xplor y Parque temático ecológico Xcaret. ¿Viajas con niños? Si es así, puedes llevarlos a Temazcal Natura o a Aviario Xaman Ha. ¡Saca los palos y mejora tu swing! Podrás depurar tu técnica en un campo de golf cercano, o bien ir en busca de aventuras practicando actividades como las rutas a pie o en bicicleta.
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Estado de Quintana Roo, México
Opciones de habitación
5
Signature 2 Queen Suite (Vista A La Laguna)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
915 ft²
Vista al lagoBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Suite - Frente a la Playa
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
958 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
2
Deluxe King Casita with Soaking Tub and Garden View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
463 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privadoEntrada privada
5
Fairmont Queen Room with Two Queen Beds and Bath Tub Panoramic Resort View
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
441 ft²
BalcónAire acondicionadoCaja de seguridadBaño privado
3
Signature King Casita with Soaking Tub and Lagoon View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
463 ft²
Vista al jardínVista al lagoAire acondicionadoCaja de seguridadBaño privadoEntrada privada
6
Fairmont Queen Room with Two Queen Beds and Soaking Tub Garden View
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
441 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
9
Suite Presidencial King (Vista A La Laguna O A La Piscina)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
2120 ft²
BalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
5
Habitación Familiar Con Cama Extragrande O 2 Camas Grandes (Vista A La Laguna)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 6
441 ft²
Vista al lagoBalcónAire acondicionadoCaja de seguridadBaño privadoEntrada privada
2
Frente A La Playa 2 Queen Casita
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
592 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoEntrada privada
8
Suite Bambu, 1 Cama King Size, Piscina Privada, Vista
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
1496 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
4
Signature Casita with Two Queen Beds and Soaking Tub Lagoon View
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
463 ft²
Vista al jardínVista al lagoAire acondicionadoCaja de seguridadBaño privadoEntrada privada
4
Habitación Fairmont King (Vista Al Resort)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
BalcónAire acondicionadoCaja de seguridadBaño privado
5
Habitación Familiar Connecting Plus King O 2 Queen (Vista Al Jardín)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 6
441 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privadoEntrada privada
3
Beach Area King Casita with Butler Service
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
463 ft²
Vista al jardínVista al lagoAire acondicionadoCaja de seguridadBaño privadoPatioPiscina de inmersión
5
Coral King Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1496 ft²
BalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
4
Beach Area King Suite with Rooftop Pool and Sofa Bed Butler Service
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
1109 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaPiscina privadaPiscina infinita
6
Habitación King Signature De 1 Dormitorio (Vista A La Laguna)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
915 ft²
Vista al jardínVista al lagoAire acondicionadoCaja de seguridadSofá camaEntrada privada
4
Beach Area Casita with Two Queen Beds and Butler Service
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
463 ft²
Vista al jardínVista al lagoAire acondicionadoCaja de seguridadBaño privadoPatioEntrada privada
3
Fairmont King Room with Soaking Tub Garden View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
441 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
8
Suite Premium Frente Al Mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
958 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
2
Deluxe Casita with Two Queen Beds and Soaking Tub Garden View
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
463 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privadoEntrada privada
7
Suite Presidencial King o 2 Queen con piscina infinita
Detalles de la oferta
3× Camas Dobles Extragrandes
Capacidad: 6
2207 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoPiscina privadaPiscina infinita
Reseñas de los huéspedes sobre Fairmont Mayakoba
8.9
Fabuloso
Basado en 177 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Fairmont Mayakoba, los viajeros elogian constantemente las exuberantes y bien cuidadas instalaciones y el personal amable, con muchas familias disfrutando del club de playa y las múltiples piscinas, mientras que otros señalan que la extensa distribución del complejo requiere bicicletas o transporte en carrito para moverse.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Fairmont Mayakoba, los viajeros elogian constantemente las exuberantes y bien cuidadas instalaciones y el personal amable, con muchas familias disfrutando del club de playa y las múltiples piscinas, mientras que otros señalan que la extensa distribución del complejo requiere bicicletas o transporte en carrito para moverse.
Las habitaciones y casitas suelen ser espaciosas y modernas, aunque varios huéspedes informaron sobre problemas con el aire acondicionado u ocasionales olores a humedad, además de mosquitos dependiendo de la temporada. La oferta gastronómica recibe elogios frecuentes, pero también quejas recurrentes sobre los altos precios, la disponibilidad limitada o el cierre temporal de algunos locales, y la necesidad de reservar, con calidad y tiempos de espera variables para el desayuno. El servicio se describe ampliamente como cálido y atento, aunque algunos experimentaron respuestas lentas, problemas operativos, errores en la facturación o en el check-in, y demoras en la llegada de carritos o el servicio a la habitación. Espere un hermoso complejo centrado en la naturaleza, con un servicio amable y excelentes comodidades, pero planifique con anticipación su experiencia gastronómica y sus desplazamientos.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Instalaciones extensas con múltiples piscinas (incluyendo club de playa y zonas para adultos), una amplia playa, spa, un gimnasio bien equipado, golf, bicicletas y carritos, además de actividades acuáticas. Algunos huéspedes se encontraron con cierres temporales de locales debido a renovaciones o eventos y esperas ocasionales para los carritos.
Reseñas de huéspedes relacionadas
10
Stewart
9 mar 2023
·
Se alojó 10 noches
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
8
Edward Michael Donovan
13 sept 2025
·
Se alojó 8 noches
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
4
Paola
13 sept 2025
·
Se alojó 3 noches
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
Lila
22 jun 2025
·
Se alojó 4 noches
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
10
Julia
5 jun 2025
·
Se alojó 5 noches
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
10
Andrew
1 mar 2025
·
Se alojó 4 noches
Incredible place. Beautiful property. Great restaurants. Beautiful pools. All around great spot.
Incredible place. Beautiful property. Great restaurants. Beautiful pools. All around great spot.
10
Francisco
21 jun 2025
·
Se alojó 6 noches
Service was excellent,the all included option is well worth it, restaurants were all very good, great for kids, Spa was Out of this world.
Service was excellent,the all included option is well worth it, restaurants were all very good, great for kids, Spa was Out of this world.
10
Rodrigo
7 jul 2025
·
Se alojó 4 noches
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
10
Sue
15 nov 2025
·
Se alojó 5 noches
Property was beautiful with lots of options for pools and beach. Staff were absolutely lovely, cheerful and helpful.
Property was beautiful with lots of options for pools and beach. Staff were absolutely lovely, cheerful and helpful.
10
David
24 jul 2024
·
Se alojó 6 noches
We recently stayed at the Fairmont Mayakoba to celebrate my wife's birthday and had an exceptional experience. One of the highlights was playing golf at the spectacular Camaleón Golf Course, which offered a challenging and enjoyable round amidst stunning scenery. The service at the hotel was impeccable, with staff going above and beyond to ensure our stay was comfortable and memorable. There are numerous dining options available, catering to a variety of tastes and preferences, making each meal a delightful experience. The large pool area is well-designed, providing ample space so that guests never feel crowded. This was especially important given the many activities available for kids, ensuring they had plenty to do while we relaxed. The gym and spa facilities are top-notch, offering a wide range of equipment and treatments for those looking to stay active or unwind. Overall, I highly recommend Fairmont Mayakoba for anyone looking to enjoy a luxurious and relaxing vacation without needing to venture out frequently. Everything you need is right on the property, making it an ideal destination for an stress-free getaway.
We recently stayed at the Fairmont Mayakoba to celebrate my wife's birthday and had an exceptional experience. One of the highlights was playing golf at the spectacular Camaleón Golf Course, which offered a challenging and enjoyable round amidst stunning scenery. The service at the hotel was impeccable, with staff going above and beyond to ensure our stay was comfortable and memorable. There are numerous dining options available, catering to a variety of tastes and preferences, making each meal a delightful experience. The large pool area is well-designed, providing ample space so that guests never feel crowded. This was especially important given the many activities available for kids, ensuring they had plenty to do while we relaxed. The gym and spa facilities are top-notch, offering a wide range of equipment and treatments for those looking to stay active or unwind. Overall, I highly recommend Fairmont Mayakoba for anyone looking to enjoy a luxurious and relaxing vacation without needing to venture out frequently. Everything you need is right on the property, making it an ideal destination for an stress-free getaway.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza se elogia constantemente en las habitaciones y en las instalaciones, con una limpieza meticulosa y áreas bien mantenidas. Algunas reseñas mencionaron problemas como una piscina sucia o la presencia de plagas o moho en algunas casitas.
Reseñas de huéspedes relacionadas
8
Jorge
22 nov 2025
·
Se alojó 3 noches
Great hotel but my casita smelled mold.
Great hotel but my casita smelled mold.
10
Arti
15 oct 2024
·
Se alojó 4 noches
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
10
Sydney Marie
7 jul 2025
·
Se alojó 5 noches
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
10
Terri
30 ene 2026
·
Se alojó 6 noches
Almost perfect resort. Staff is great. Rooms are clean.
Almost perfect resort. Staff is great. Rooms are clean.
10
Frank
3 jul 2025
·
Se alojó 7 noches
Absolutely meticulously kept property.
Absolutely meticulously kept property.
10
Lila
22 jun 2025
·
Se alojó 4 noches
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
10
JAVIER
16 jul 2025
·
Se alojó 3 noches
El trato que tiene todo el personal con los turistas es increible, los alimentos muy variados y la limpieza y orden de las instalaciones es impecable.
El trato que tiene todo el personal con los turistas es increible, los alimentos muy variados y la limpieza y orden de las instalaciones es impecable.
10
katie
8 ago 2025
·
Se alojó 7 noches
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
10
Carlos
4 jul 2025
·
Se alojó 3 noches
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
10
wara
2 sept 2025
·
Se alojó 6 noches
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones y casitas son espaciosas y a menudo han sido renovadas recientemente, con características como duchas al aire libre y balcones. Varias reseñas informaron que el aire acondicionado no enfriaba lo suficiente, olores a humedad, insectos o pequeños desperfectos en el mantenimiento.
Reseñas de huéspedes relacionadas
8
Jorge
22 nov 2025
·
Se alojó 3 noches
Great hotel but my casita smelled mold.
Great hotel but my casita smelled mold.
10
Ivan
29 jul 2025
·
Se alojó 7 noches
This property is huge. Nature is fantastic. Good is really good for an all inclusive package. Premium food and drinks. Rooms are amazing, the lower level casitas have an amazing outdoor shower which brings a unique experience. I totally recommend this amazing hotel.
This property is huge. Nature is fantastic. Good is really good for an all inclusive package. Premium food and drinks. Rooms are amazing, the lower level casitas have an amazing outdoor shower which brings a unique experience. I totally recommend this amazing hotel.
10
Sydney Marie
7 jul 2025
·
Se alojó 5 noches
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
8
CLAUDIUS
4 dic 2025
·
Se alojó 9 noches
Equipes excelentes e comida muito boa. O quarto era confortável, mas a varanda gotejava bastante nos dias de chuva e havia muitos mosquitos. O hotel também estava repleto de crianças. A praia em frente não é das mais bonitas, mas a estadia foi agradável no geral.
Equipes excelentes e comida muito boa. O quarto era confortável, mas a varanda gotejava bastante nos dias de chuva e havia muitos mosquitos. O hotel também estava repleto de crianças. A praia em frente não é das mais bonitas, mas a estadia foi agradável no geral.
10
Stewart
9 mar 2023
·
Se alojó 10 noches
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
10
Susan
15 feb 2025
·
Se alojó 2 noches
We stayed here 15 years ago and loved it then, it has only gotten even better if that is possible! The staff were excellent, so helpful and accommodating at every turn, always smiling. We stayed in one of the hotel rooms near the lobby and it was fantastic! Gorgeous bathrooms, so luxurious. Loved the pools by the beach and the food and drink service pool or beachside. The grounds are luscious, beautiful birdsong everywhere. Our only regret is we didn't stay longer. We will definitely return sooner than 15 years!
We stayed here 15 years ago and loved it then, it has only gotten even better if that is possible! The staff were excellent, so helpful and accommodating at every turn, always smiling. We stayed in one of the hotel rooms near the lobby and it was fantastic! Gorgeous bathrooms, so luxurious. Loved the pools by the beach and the food and drink service pool or beachside. The grounds are luscious, beautiful birdsong everywhere. Our only regret is we didn't stay longer. We will definitely return sooner than 15 years!
4
Paola
13 sept 2025
·
Se alojó 3 noches
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
katie
8 ago 2025
·
Se alojó 7 noches
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
8
Azhar
16 jun 2025
·
Se alojó 5 noches
Excellent service, great location - Air conditioning sub par for this kind of year long humid temperature. Most guests complained as the temperature in the room wont go below 75 which is high for sleeping. Bedroom was not bad but the living room was too hot for us hence the 4 stars otherwise FULL 5 stars.
Excellent service, great location - Air conditioning sub par for this kind of year long humid temperature. Most guests complained as the temperature in the room wont go below 75 which is high for sleeping. Bedroom was not bad but the living room was too hot for us hence the 4 stars otherwise FULL 5 stars.
10
Carlos
4 jul 2025
·
Se alojó 3 noches
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable, atento y dispuesto a ayudar. Aún así, algunos huéspedes experimentaron respuestas lentas o inconsistentes, problemas con el check-in o la facturación, y demoras en el servicio a la habitación o en la llegada de carritos.
Reseñas de huéspedes relacionadas
10
Wen Hsi
27 jul 2025
·
Se alojó 7 noches
Great property and fantastic staff. Very relaxing vacation, can't wait to go back
Great property and fantastic staff. Very relaxing vacation, can't wait to go back
8
Ani
5 ago 2025
·
Se alojó 5 noches
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
2
Giselle
9 ene 2025
·
Se alojó 3 noches
The first week of January the hotel was overflowing with people. They did not have enough restaurants or food available for people. Our stay with two kids was a nightmare. While people were nice, the service was awful because they were understaffed.
The first week of January the hotel was overflowing with people. They did not have enough restaurants or food available for people. Our stay with two kids was a nightmare. While people were nice, the service was awful because they were understaffed.
4
Paola
13 sept 2025
·
Se alojó 3 noches
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
6
Alina
19 feb 2025
·
Se alojó 5 noches
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
10
Scott
26 feb 2024
·
Se alojó 7 noches
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
10
Erica
24 nov 2024
·
Se alojó 3 noches
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
10
Laura
19 oct 2025
·
Se alojó 7 noches
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!
4
Omar
13 sept 2025
·
Se alojó 4 noches
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
Andrea Marie
22 ago 2024
·
Se alojó 5 noches
The Fairmont Mayakoba is a 5 star resort. We were there for 5 nights and thoroughly enjoyed our time there. Check-in to Check-out was amazing with no issues. Customer service is excellent. Everyone was very kind, helpful, and happy to help. We upgraded to a Casita room which was so worth it. The resort is absolutely stunning. It's like being in a different planet. Transportation by bike or golf cart was easy and accessible. Never had to wait long. The food and drink were amazing as well. We will surely be back soon.
The Fairmont Mayakoba is a 5 star resort. We were there for 5 nights and thoroughly enjoyed our time there. Check-in to Check-out was amazing with no issues. Customer service is excellent. Everyone was very kind, helpful, and happy to help. We upgraded to a Casita room which was so worth it. The resort is absolutely stunning. It's like being in a different planet. Transportation by bike or golf cart was easy and accessible. Never had to wait long. The food and drink were amazing as well. We will surely be back soon.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno aislado y rico en naturaleza, con canales y una amplia playa dentro del complejo Mayakoba. El complejo es muy extenso, por lo que moverse a menudo requiere bicicletas o transporte en carrito, y varios huéspedes mencionaron taxis costosos o una sensación de aislamiento.
Reseñas de huéspedes relacionadas
10
Rebecca
19 feb 2025
·
Se alojó 5 noches
Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico.
Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico.
10
Victoria
24 mar 2024
·
Se alojó 6 noches
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
10
Julia
5 jun 2025
·
Se alojó 5 noches
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
6
Daniel
23 oct 2025
·
Se alojó 2 noches
Air conditioning was tricky and medicore/stuffy. I couldn't figure out how to turn on the ceiling fan. I couldn't find the switch. Everything was so far away. Always walking and asking for rides, then feeling guilty about tipping (there should be a NO tipping policy). Everyone was expecting tips and handouts. The taxi situation to town was a pain and they showed up late. Nearly messed up my plans. Felt trapped in the hotel and there was nothing easy to eat casually. The beach was nice and service with amenities was great (paddle boards, kayaks, etc). Buffet was mediocre. Kept having to ask for butter - which sounds silly but it wasn't available unless we ask (toast, pancakes, etc). The check in and out process was a pain. They make you sit while they 'find a room and talk and give you a fruit drink'. I just want to check in and get to my room. It souldn't be an 'experience'. The "Resort Fee and Ecological Fee" was silly. Felt like I was getting scammed with added fees. I always felt like I was trapped and every time I left my room I needed to spend money.
Air conditioning was tricky and medicore/stuffy. I couldn't figure out how to turn on the ceiling fan. I couldn't find the switch. Everything was so far away. Always walking and asking for rides, then feeling guilty about tipping (there should be a NO tipping policy). Everyone was expecting tips and handouts. The taxi situation to town was a pain and they showed up late. Nearly messed up my plans. Felt trapped in the hotel and there was nothing easy to eat casually. The beach was nice and service with amenities was great (paddle boards, kayaks, etc). Buffet was mediocre. Kept having to ask for butter - which sounds silly but it wasn't available unless we ask (toast, pancakes, etc). The check in and out process was a pain. They make you sit while they 'find a room and talk and give you a fruit drink'. I just want to check in and get to my room. It souldn't be an 'experience'. The "Resort Fee and Ecological Fee" was silly. Felt like I was getting scammed with added fees. I always felt like I was trapped and every time I left my room I needed to spend money.
6
Alina
19 feb 2025
·
Se alojó 5 noches
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
10
Gladys
29 sept 2025
·
Se alojó 4 noches
Great staff and beautiful location
Great staff and beautiful location
4
ALI
14 ago 2025
·
Se alojó 7 noches
We checked in at Fairmont Mayakoba on August 2 and were very disappointed with our experience. Our room had a serious issue with ants and mosquitoes, and my daughter was badly bitten. We immediately requested a room change. The staff told us they would try to arrange one by 9 PM that night, but it didn’t happen. They then said they would call us at 9 AM the next morning, so we waited and didn’t unpack. In the end, we were moved to a very basic and small room with a view completely blocked by a tree. We had paid for a resort-view room and expected a higher standard. The hotel clearly had many vacant rooms due to the off-season and hot August weather, yet we were given one of the least desirable options. This has been a very poor customer service experience, and we feel we did not receive the value we paid for. The new room was far below the category and quality we had booked. Food is overpriced and average; best to eat in-room or at the beach. Mosquitoes are overwhelming in August, the resort is far from downtown, no Uber is available, and taxis are expensive. Overall, not worth the price.
We checked in at Fairmont Mayakoba on August 2 and were very disappointed with our experience. Our room had a serious issue with ants and mosquitoes, and my daughter was badly bitten. We immediately requested a room change. The staff told us they would try to arrange one by 9 PM that night, but it didn’t happen. They then said they would call us at 9 AM the next morning, so we waited and didn’t unpack. In the end, we were moved to a very basic and small room with a view completely blocked by a tree. We had paid for a resort-view room and expected a higher standard. The hotel clearly had many vacant rooms due to the off-season and hot August weather, yet we were given one of the least desirable options. This has been a very poor customer service experience, and we feel we did not receive the value we paid for. The new room was far below the category and quality we had booked. Food is overpriced and average; best to eat in-room or at the beach. Mosquitoes are overwhelming in August, the resort is far from downtown, no Uber is available, and taxis are expensive. Overall, not worth the price.
4
Nicholas Hunter
18 ene 2024
·
Se alojó 4 noches
Service throughout the resort is A as are many resorts in the area. Overall layout of the resort is a mortal flaw that really cannot be corrected. Most rooms are at least a 15-20 minute walk to the beach and are built on a swamp (which they call canals) With this being the case, the rooms are far removed from the real reason that guests visit....the ocean/beach! Shame on us for not looking at a map prior to but had we realized this we would not have booked. The golf cart transit logistics really take away from a relaxing/enjoyable experience. The overall theme for the resort is to book you in for a reasonable amount and then hit you from all angles for food, beverage, and fee costs. Be prepared for at least $1500-2000 in additional room charges (food, beverage, fees) for a family of four over a 4 night stay. $30 average hamburgers and $18 poolside pina coladas really take away from enjoyable experience. Overall there are many other resorts options that offer far superior experience for less costs. We have visited several other resorts in the area that we have been repeat visitors to....The Fairmont Mayakoba will not be one of them. Sadly, knowing what we know now we regret staying here.
Service throughout the resort is A as are many resorts in the area. Overall layout of the resort is a mortal flaw that really cannot be corrected. Most rooms are at least a 15-20 minute walk to the beach and are built on a swamp (which they call canals) With this being the case, the rooms are far removed from the real reason that guests visit....the ocean/beach! Shame on us for not looking at a map prior to but had we realized this we would not have booked. The golf cart transit logistics really take away from a relaxing/enjoyable experience. The overall theme for the resort is to book you in for a reasonable amount and then hit you from all angles for food, beverage, and fee costs. Be prepared for at least $1500-2000 in additional room charges (food, beverage, fees) for a family of four over a 4 night stay. $30 average hamburgers and $18 poolside pina coladas really take away from enjoyable experience. Overall there are many other resorts options that offer far superior experience for less costs. We have visited several other resorts in the area that we have been repeat visitors to....The Fairmont Mayakoba will not be one of them. Sadly, knowing what we know now we regret staying here.
10
Kristen
26 jul 2024
·
Se alojó 7 noches
The location of everything at the resort was excellent. The beach was just far enough away where you could take a bike ride using one of the resort bikes, walk, or shuttle. We spent most of our time there enjoying the beach club, using the SUP's kayaks, snorkel tour and swimming. We can't wait to come back!
The location of everything at the resort was excellent. The beach was just far enough away where you could take a bike ride using one of the resort bikes, walk, or shuttle. We spent most of our time there enjoying the beach club, using the SUP's kayaks, snorkel tour and swimming. We can't wait to come back!
10
Rodrigo
7 jul 2025
·
Se alojó 4 noches
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos huéspedes elogiaron la comida y la variedad de los restaurantes del complejo. Otros informaron precios muy altos, disponibilidad limitada o cierres temporales de locales, calidad variable para el desayuno con tiempos de espera, y la necesidad de reservar con anticipación.
Reseñas de huéspedes relacionadas
10
Teresa
21 jun 2025
·
Se alojó 5 noches
I loved this all inclusive resort due to the beautiful and relaxing atmosphere. The staff were definitely on top of everything. We enjoyed the wonderful and delicious room service. The restaurant choices were great. Tauro the steak restaurant was pur favorite. I loved that the resort was not over crowded or loud. This was a very relaxing and enjoyable spot. Fernando and Jeronimo were amazing bartenders at the swim up bar. We will definitely be back.
I loved this all inclusive resort due to the beautiful and relaxing atmosphere. The staff were definitely on top of everything. We enjoyed the wonderful and delicious room service. The restaurant choices were great. Tauro the steak restaurant was pur favorite. I loved that the resort was not over crowded or loud. This was a very relaxing and enjoyable spot. Fernando and Jeronimo were amazing bartenders at the swim up bar. We will definitely be back.
8
sherif zaki
5 mar 2025
·
Se alojó 3 noches
This is a wonderful place. But not perfect. Fairmont Mayakoba is not a value proposition. The one star deduction is for the ridiculous prices in the restaurants. The most expensive and the biggest disappointment is the steak house Tauro. Very mediocre food paired with laughable prices. Overall, wonderful place on most aspects. Just plan strategically.
This is a wonderful place. But not perfect. Fairmont Mayakoba is not a value proposition. The one star deduction is for the ridiculous prices in the restaurants. The most expensive and the biggest disappointment is the steak house Tauro. Very mediocre food paired with laughable prices. Overall, wonderful place on most aspects. Just plan strategically.
10
Ryan
31 ago 2025
·
Se alojó 4 noches
This is our second time and it did not disappoint. The food is fresh, incredible and very healthy. The staff is wonderful and the property is well maintained.
This is our second time and it did not disappoint. The food is fresh, incredible and very healthy. The staff is wonderful and the property is well maintained.
10
Ulises
15 dic 2025
·
Se alojó 2 noches
The hotel is fabulous in all aspects: facilities, food, service.
The hotel is fabulous in all aspects: facilities, food, service.
8
Ani
5 ago 2025
·
Se alojó 5 noches
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
8
Edward Michael Donovan
13 sept 2025
·
Se alojó 8 noches
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
6
Madison
16 ene 2026
·
Se alojó 5 noches
Honestly the food was so mediocre and SO overpriced.
Honestly the food was so mediocre and SO overpriced.
10
Alejandro Royo
5 ago 2025
·
Se alojó 5 noches
A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!
A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!
8
Samaneh
14 feb 2024
·
Se alojó 7 noches
The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
10
wara
2 sept 2025
·
Se alojó 6 noches
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Carolina
23 ago 2026
·
Se alojó 6 noches
2 veces nos negaron mesa para cenar por q “según” estaban llenos, después de más de 1 hora de espera había mesas disponibles incluso antes y no fueron amables para atendernos con una en los Restaurantes FUEGO & BASSANO Todo lo opuesto en el REST. TAURO EXCELENTE - mesero SEBASTIÁN 200/100 👍👍 En general todos los servicios y atenciones fueron muy cálidos y amables JOSÉ mesero de Playa también excelente 🙂👍 A pesar del mal servicio en los restaurantes Regresaría por lo lindo de las instalaciones y el servicio de todos los demás 🌟☺️
2 veces nos negaron mesa para cenar por q “según” estaban llenos, después de más de 1 hora de espera había mesas disponibles incluso antes y no fueron amables para atendernos con una en los Restaurantes FUEGO & BASSANO Todo lo opuesto en el REST. TAURO EXCELENTE - mesero SEBASTIÁN 200/100 👍👍 En general todos los servicios y atenciones fueron muy cálidos y amables JOSÉ mesero de Playa también excelente 🙂👍 A pesar del mal servicio en los restaurantes Regresaría por lo lindo de las instalaciones y el servicio de todos los demás 🌟☺️
10
J Guadalupe
19 ago 2026
·
Se alojó 5 noches
Todo increíble me encantó mi familia la paso súper
Todo increíble me encantó mi familia la paso súper
10
Yuri Nicolas
25 jul 2026
·
Se alojó 5 noches
Personal muy atento , comprometido y servicial . Agradecidos con la atención recibida , y la resolución de todos los detalles y dudas que surgen
Personal muy atento , comprometido y servicial . Agradecidos con la atención recibida , y la resolución de todos los detalles y dudas que surgen
10
PATRICIO
8 jul 2026
·
Se alojó 5 noches
Todo lo que puedes pedir en un hotel lo tiene fairmont Mayakoba, naturaleza, excelentes instalaciones y un servicio insuperable, todo el personal te hace sentir como en casa, sin duda regresaremos pronto
Todo lo que puedes pedir en un hotel lo tiene fairmont Mayakoba, naturaleza, excelentes instalaciones y un servicio insuperable, todo el personal te hace sentir como en casa, sin duda regresaremos pronto
10
PATRICIO
4 jul 2026
·
Se alojó 1 noche
Impresionante hotel rodeado de naturaleza, todo el personal te hace sentir en casa.
Impresionante hotel rodeado de naturaleza, todo el personal te hace sentir en casa.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Playa del Carmen?
¿Cuánto suelen costar las habitaciones en el Fairmont Mayakoba de Playa del Carmen?
Durante los próximos 60–90 días, las tarifas de las habitaciones en el Fairmont Mayakoba de Playa del Carmen suelen rondar los 422 US$ por noche para dos huéspedes, con un rango de 337 US$ a 1284 US$ en fechas de máxima ocupación.
¿Cuándo es el mejor momento para visitar el Fairmont Mayakoba y evitar multitudes?
La demanda en el Fairmont Mayakoba de Playa del Carmen alcanza su punto máximo en septiembre y es más baja en mayo, por lo que a finales de primavera es el momento más tranquilo para visitar. Si prefiere menos gente alrededor de las piscinas y los restaurantes, planifique su visita para mayo, cuando la afluencia disminuye considerablemente.
¿Cuál es el mes más barato para alojarse en el Fairmont Mayakoba?
Julio es el mes más barato para alojarse en el Fairmont Mayakoba de Playa del Carmen, con un promedio de 413 US$ por noche; diciembre es el más caro, con un promedio de 958 US$. El mes más tranquilo difiere del más barato: mayo es el momento de menor afluencia, aunque julio tiene las tarifas más bajas.
¿Cómo se comparan las tarifas del Fairmont Mayakoba con las de otros hoteles en Playa del Carmen?
El Fairmont Mayakoba es más caro que muchos de sus vecinos, más económico que 6 de 19 hoteles comparables en Playa del Carmen, con una mediana típica de 594 US$ por noche frente a unos 392 US$ para hoteles similares.
¿Cómo ha variado el precio por noche en Fairmont Mayakoba en Playa del Carmen en comparación con el de las últimas semanas?
El precio actual en Fairmont Mayakoba en Playa del Carmen es de 479 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 443 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 358 US$ y 7180 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-03: 568.3596185440064USD
- 2026-11-04: 445.65795951690677USD
- 2026-11-05: 752.6728838012696USD
- 2026-11-06: 430.8689377166748USD
- 2026-11-07: 474.69654418029785USD
- 2026-11-08: 420.8625684310913USD
- 2026-11-09: 420.8625684310913USD
- 2026-11-10: 467.87447874298095USD
- 2026-11-11: 422.78023762207033USD
- 2026-11-12: 508.6131290222168USD
- 2026-11-13: 452.9115373260498USD
- 2026-11-14: 436.762553137207USD
- 2026-11-15: 345.03888791656493USD
- 2026-11-16: 345.03888791656493USD
- 2026-11-17: 422.78023762207033USD
- 2026-11-18: 342.5672094268799USD
- 2026-11-19: 431.4419823120117USD
- 2026-11-20: 453.73245161132814USD
- 2026-11-21: 409.3362170150757USD
- 2026-11-22: 334.51014353027347USD
- 2026-11-23: 442.4239790222168USD
- 2026-11-24: 504.12572902221683USD
- 2026-11-25: 489.5416790222168USD
- 2026-11-26: 502.68007356262206USD
- 2026-11-27: 502.68007356262206USD
- 2026-11-28: 472.7400169647217USD
- 2026-11-29: 472.7400169647217USD
- 2026-11-30: 396.7741537399292USD
- 2026-12-01: 342.5672094268799USD
- 2026-12-02: 431.4419823120117USD
- 2026-12-03: 479.2881932418823USD
- 2026-12-04: 598.8433108886719USD
- 2026-12-05: 697.4912022033692USD
- 2026-12-06: 693.4777673950196USD
- 2026-12-07: 650.1830807647705USD
- 2026-12-08: 431.4419823120117USD
- 2026-12-09: 431.4419823120117USD
- 2026-12-10: 474.7467343688965USD
- 2026-12-11: 460.4611893173218USD
- 2026-12-12: 433.2288351928711USD
- 2026-12-13: 525.9177542861938USD
- 2026-12-14: 345.03888791656493USD
- 2026-12-15: 334.7778359481812USD
- 2026-12-16: 450.49566375274657USD
- 2026-12-17: 451.8533665557861USD
- 2026-12-18: 550.877307687378USD
- 2026-12-19: 574.078732333374USD
- 2026-12-20: 869.600274609375USD
- 2026-12-21: 924.8194790222168USD
- 2026-12-22: 733.1330833374024USD
- 2026-12-23: 1115.0443336761475USD
- 2026-12-24: 1275.4228018249512USD
- 2026-12-25: 1343.5564279174805USD
- 2026-12-26: 1277.0740795715333USD
- 2026-12-27: 2372.0880088256836USD
- 2026-12-28: 2366.067925085449USD
- 2026-12-29: 2199.5114076232912USD
- 2026-12-30: 2189.477752130127USD
- 2026-12-31: 1879.4415222839357USD
- 2027-01-01: 1165.0539608459474USD
- 2027-01-02: 1152.0290248901367USD
- 2027-01-03: 1150.502777545166USD
La hora de entrada comienza a15:00La hora de entrada termina a12:00La hora de salida termina a12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Requisitos De Edad
Edad mínima para registrarse: 21 años
Mascotas
Se admiten animales de servicio;No se aplican tasas ni restricciones a los animales de servicio;Se admiten mascotas;
Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal; Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; Cama adicional: 55.0 USD por noche;
Comedor
Prueba algo de cocina mexicana en La Laguna, un restaurante en el que, además, podrás contemplar las vistas al al jardín. Si lo prefieres, puedes simplemente llamar al servicio de habitaciones las 24 horas. Si necesitas un buen refresco puedes elegir entre el bar junto a la piscina, 3 bares con salón y 2 bares en la playa. Se ofrece un desayuno bufé todos los días de 07:00 a 11:30 con un coste adicional.
Cargos E Impuestos Obligatorios
Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):
- Tasa del alojamiento: 38.00 USD por persona, por noche.
- Otros servicios incluidos
- Acceso a la playa
- Servicio de limpieza
- Agua embotellada en la habitación
- Uso de la piscina
- Uso de las instalaciones deportivas o de los equipos de gimnasia
- Aparcamiento con asistencia
Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.
La tasa diaria del complejo turístico se aplica a los huéspedes mayores de 18 años.Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Club infantil
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Windsurf
Ciclismo
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito