The Old Ship Hotel

Much better than last time. Staff friendly and efficient - got a friendly greeeting and quick check in. Got a very friendly check-out experience as well. Very nice room and it was large but perhaps a bit dated - the shower definitely was. Still limited by the number and sizeof their lifts but it wasn't a problem this time.

The hotel is in very poor condition. Duck tape holding pieces of carpet together. The bed had a spring poking through it. I’m glad I only used Tesco vouchers for this ! It certainly wasn’t worth £93 a night !

This hotel should be permanently closed for a complete refurbishment. The carpet is so old and in such poor condition throughout the entire hotel that it had duct tape holding areas together. The furniture in the public areas and the rooms is also extremely old and in such poor condition, that it should be put in a dumpster. It also appears that no areas have been painted in many years...peeling paint and dirty walls and trim every where. The shower in the room was not usable. The water was either ice cold or scalding hot and could not be adjusted. The fact that a standard room was $350 US dollars is shocking. DO NOT STAY HERE

I have stayed here a few times due to the location, staff and room. After checking in we started the celebrations of our wedding anniversary which was a special one by exploring the lovely sights and places of Brighton. When we came back to room at just after midnight we got into bed to find the bed was broken and duvet and bed sheets did not fit our bed - it was the worst night sleep and barely slept. As it was early hours we didn’t want to move rooms so late as we had unpacked. When morning came we thought we would use the tea and coffee facilities in the room before we went down to complain about the bed and check out. Sadly the coffee and sugar sachets were stuck together no doubt from getting damp or were just old. We explained everything to the gentleman behind the counter and shared photos of the bed being broken and sheets not fitting our bed. I have never experienced rudeness like it, he shrugged his shoulders and asked what I want him to do about it! Even complaining through hotel.com they said the hotel apologised for the poor experience and didn’t have a voucher or a partial refund to offer us. Due to this experience we will not be returning despite the experiences we had previously that were good, the hotel clearly needs some TLC and will not be returning.

Do not stay here while they are renovating the hotel. The room we stayed in was extremely tired, stained carpet, stained chair, stained side of bed. Toilet seat didn’t fit and moved. Everything about the room itself was not acceptable. They shouldn’t open if they can’t provide good clean rooms. Have stayed here many times over many years. So disappointed