Name: The Charm Brighton Boutique Hotel & Spa
Address: 20-21 New Steine, Brighton, East Sussex (comté), GB
Price range: 74 $US–219 $US per night
Rating: 9.17

Ce qu'en disent des voyageurs

Au Charm Brighton Boutique Hotel & Spa, les voyageurs font l'éloge constant du personnel accueillant et attentionné, des chambres impeccables et d'un copieux petit-déjeuner, ainsi que de l'emplacement pratique à Kemptown, à quelques pas du front de mer, de la jetée et des Lanes.

Les chambres sont souvent confortables, certaines offrant une vue sur la mer ou un balcon, mais quelques-unes sont petites ou se trouvent au sous-sol, avec parfois des nuisances sonores dues aux planchers ou à la plomberie, et la vue ne correspond pas toujours aux attentes. Il n'y a pas d'ascenseur et les escaliers peuvent être raides, le stationnement peut être difficile bien que des permis soient vendus, et le réglage du chauffage ou de la climatisation laisse certains clients trop froids ou trop chauds. L'accès au spa est limité à un jacuzzi payant ou à des soins, avec un manque de clarté concernant les prix et les disponibilités. Attendez-vous à un séjour agréable dans un boutique-hôtel bien entretenu près de la plage, avec quelques particularités liées à un bâtiment ancien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques pour un séjour dans un boutique-hôtel : il n'y a pas d'ascenseur et les escaliers sont raides, le parking est limité, mais l'hôtel vend des permis locaux, et l'utilisation du spa se résume principalement à un jacuzzi payant ou à des soins adjacents.

Avis de voyageur à ce sujet

10

Belinda

26 sept. 2023

·

A séjourné 1 nuit

A "charming" hotel ... staff were lovely and helpful. The only down side is the parking ... there isn't any! But if you can find a space, the hotel can give you a "24 hour permit" for £15 ... Our room was a "compact double" and it was ... but absolutely fine for one night. One thing though, if you do go for the "compact double" be aware that these are on the 4th floor and there is no lift!!!

10

Roger

24 août 2025

·

A séjourné 1 nuit

Hotel and staff are really very good - a lift would be nice but that’s the only negative. Breakfast fabulous with plenty of attentive staff

10

Treva

10 oct. 2025

·

A séjourné 2 nuits

Highly recommend if you want a comfortable, friendly, no frills stay in a place maintained at a high standard. We had a very warm welcome from Aya (sp?) who was gracious and helpful to us in our exhausted and jet lagged state. Other staff members were very helpful with questions as well. Room 21 is on the third floor, which is quite a few stairs (no lift/elevator) so if you have any mobility challenges keep that in mind when booking. Spotlessly clean, the room had 2 chairs, table, bed with side tables, luggage stand, and mini fridge. A closet had hangers, safe, kettle with tea/coffee and one cupboard. There is no dresser so your clothes stay in your bags. Mattress is on the firm side. The bathroom is narrow with a powerful shower that has plenty of hot water. The sink is quite small with room for a toothbrush and little else as there isn't a countertop or vanity. No area for products or toiletry bags except one shelf above the toilet. Of course this is an older building and with that comes creaky floorboards and the occasional noise of another room's door closing as people are leaving in the morning. No needless bright lights from electronics in the room as I have often encountered in hotels once all the lights are off and you've got into bed. St James Street around the corner has a Co-op and Morrisons for any snacks you may need as well as cafes and restaurants.

10

Julie

30 nov. 2024

·

A séjourné 1 nuit

Perfect location, make sure to check their website as it gives great, clear parking info thats not on booking sites. Lovely clean room, great shower, friendly check in staff, would recommend

6

mrs j h

1 avr. 2025

·

A séjourné 1 nuit

Staff really pleasant and helpful however I went to this hotel to enjoy the spa and all the photos show a hot tub. The hotel does NOT have a spa there is a separate privately owned one next door where you can book and pay for everything additionally. There is a hot tub in the garden of the guest house bootable at £35 per hour per person. None of this is evident on their website. So no spa break. Parking is £15-£17.50 every 24 hours. So looking forward to my spa night away, was a major disappointment

10

Christopher

24 avr. 2023

·

A séjourné 2 nuits

Nice fresh hotel in good location, quirky area of Brighton with lots to do. Good transport links as well. If you don't like stairs (this hotel has some very steep and narrow stairs) then ask for a ground floor room.

10

Hayley

4 mai 2024

·

A séjourné 1 nuit

Great location, parking isn’t great. Had to pay £17 for the day, the hotels its self is lovely though and would definitely book again

10

Rupert

27 déc. 2024

·

A séjourné 1 nuit

Wonderful hotel just up from the seafront & pier and a very good deal too. Bed was comfy and the bathroom clean and quite modern. Hot tub, nail room and spa are on the premises and seem very nice though were closed when we visited (Boxing Day so no surprise there). Only negatives to mention was very limited parking close by, and the price of hot tub (I would imagine the steam room being the same price) at £35/hour. Massages seem to be relatively well priced though, and with the pricing of the hotel room when we stayed, I wouldn’t expect to have it all I suppose!

10

Hayley

16 août 2025

·

A séjourné 2 nuits

We stayed for 2 nights over a weekend. The hotel is ideally placed, gave great service and was comfortable. Our room had a lovely balcony, air conditioning and a super kingsized bed. You have to find your own parking but once parked with vouchers purchased from the hotel, we did not need our car until we were leaving. Would recommend and hope to return in the future.

10

Vanessa

3 déc. 2023

·

A séjourné 1 nuit

The staff here are the best thing about this hotel. So friendly and accommodating. The staff at breakfast were efficient and helpful and the breakfast itself seemed to offer all that you could ask for. The only downside s parking can be difficult. There is a municipal car park less than 5 mins walk away but it's not for those who own larger cars as the spaces are tight and the access ramps are quite narrow.

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Propreté

La propreté est fréquemment saluée, les chambres et les espaces communs étant décrits comme impeccables et bien entretenus. Quelques problèmes isolés ont été signalés (par exemple, un oreiller taché, une serviette sale ou un lavabo fissuré), mais ils ne reflètent pas la norme.

Avis de voyageur à ce sujet

10

Eman

28 févr. 2025

·

A séjourné 2 nuits

It’s worth every penny—spotlessly clean, with a very friendly and welcoming staff, and an excellent location.

10

Roger

15 oct. 2025

·

A séjourné 1 nuit

We have stayed in the Charm several times over the last 5 years. Position is a 15 minute walk to the Lanes so very convenient. Everything always really clean, large bed and quality linens. Would definitely recommend

10

Hamish

16 janv. 2023

·

A séjourné 1 nuit

Lovely stay at the Charm Boutique Hotel in Brighton. Very friendly and welcoming staff, spacious room with modern bathroom and close to lots of restaurants and the promenade. Also highly recommend booking the hot tub!

6

Steve

2 nov. 2025

·

A séjourné 2 nuits

Staff are friendly and helpful. Breakfast varied and plentiful and run very efficiently. Cleanliness was very good throughout the hotel. That said some aspects of the somewhat dated furnishings need attention. The room lacked any drawers, the roman blinds were faulty. Another issue was that the heating was only available at certain times dictated by the hotel. This coupled with the fact the room was single glazed gave rise to a lot of condensation. They were good enough to supply us with a portable heater however this like all the other appliances in the room wasn't Portable Appliance Tested for safety.

10

Chris

2 oct. 2025

·

A séjourné 1 nuit

Super clean and helpful as ever

4

Angela

26 août 2023

·

A séjourné 1 nuit

I have no idea how this is rated so highly- this is one of the worst hotels I’ve ever stayed in. You can hear footsteps above you all night and the towels provided were dirty. The staff was nice and helpful, literally the only redeeming quality.

10

Nathan

26 janv. 2025

·

A séjourné 1 nuit

Friendly staff with a warm welcome from reception, lovely room, very clean

6

Sarah

12 oct. 2024

·

A séjourné 1 nuit

Our deluxe room had a cracked sink and blinds that were falling down. Breakfast was ok but expensive for what it was & there are lots of much better independent options locally. Good location to explore Brighton though and staff were very friendly.

10

Jo

23 nov. 2025

·

A séjourné 1 nuit

Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice

10

Paul

22 août 2025

·

A séjourné 2 nuits

Beautiful place. Large bed room, large bathroom and lovely bed. Very tastefully decorated and spotlessly clean. Friendly staff and very helpful Breakfast room is lovely with a very pretty conservatory area. Great selection for breakfast. Decent setting and easily walkable into town. (Brighton has lots of pubs and shops). Would definitely stay here again.

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Chambres

De nombreuses chambres sont confortables et parfois spacieuses, certaines offrant une vue sur la mer ou un balcon. Cependant, les tailles et les configurations varient (chambres au grenier ou au sous-sol, espace de rangement limité), des bruits de planchers ou de plomberie peuvent se produire, la régulation de la température peut être délicate et certaines vues sur la mer sont décevantes.

Avis de voyageur à ce sujet

8

David

21 janv. 2024

·

A séjourné 2 nuits

Huge very clean and comfortable room, but it was below the main entrance and at the bottom of the stairs so at times it was very noisy. The heating did not come on until 17.00 and at times during our stay it the outside temp was below zero on the afternoon we we went back to our room early it was freezing. But overall a lovely hotel and we would recommend it.

8

Stine

25 avr. 2025

·

A séjourné 2 nuits

Smallest room ever. At the top of the stairs. Difficult to move around the room as the ceiling was so low. Though charming place. Clean, and friendly staff. Very close to everything.

10

Rebekah

29 oct. 2025

·

A séjourné 1 nuit

we had a lovely stay at this hotel, it was comfortable, spacious and decorated lovely. Plenty of milk for teas and coffees which usually you have very little in most hotels. Air conditioning. Deep bath and relaxing shower. 10/10. Will defo be visiting again in future!

10

Rebekah

8 mars 2024

·

A séjourné 1 nuit

Really enjoyed our stay at The Charm Hotel, we stayed in a beautiful room with a sea view. Large space, clean and well styled. The building itself has some wear and tear like many in Brighton.

6

Angelo

19 juin 2025

·

A séjourné 1 nuit

Cannot comment on facilities as we didn't use them. Ideally situated. Nice room and shower, but a little bit noisy. Unfortunately we were charged again after giving our card details for security, which management refunded before we left after we spotted the charge, (refund still not in our account, at time of review), Unfortunately (again) we have been charged for a parking pass that we couldn't use due to the zone in front of the hotel being excluded. We have emailed the hotel and are awaiting their response. Not sure we would want to provide them with card detais again.

8

Victoria

19 févr. 2025

·

A séjourné 1 nuit

Overall lovely stay and hotel, after you book your advised about rooms and stairs, plus other stuff, which i feel should be upfront with booking. brilliant location to be walking distance from beach, town, bars and clubs but far enough to be away from the noise. Good knowledgeable staff about the local area and made great food suggestions, first night lucky to stay in the sea-view kingsize room which was very large and minimal noise just briefly floorboards when the people above came back which is expected with the type of building. We had a deluxe double for the next 2 nights, again good sized room and lovely shower room, hotel was great at transferring us between the rooms so little disruption to our stay. Only disappointment 2nd night is we heard the water works through the wall, wish we had been pre-warned but thankfully the third evening the hotel was quieter so we didn't hear water through the walls. Also heating comes on at set times and for a February stay the room got quite cold. Great they top up and freely available bottled water and top up tea bags. I would stay here again as overall the stay was lovely. Didn’t eat breakfast there but smelt lovely and room looked beautifully laid out. Would try it next time.

10

Hayley

16 août 2025

·

A séjourné 2 nuits

We stayed for 2 nights over a weekend. The hotel is ideally placed, gave great service and was comfortable. Our room had a lovely balcony, air conditioning and a super kingsized bed. You have to find your own parking but once parked with vouchers purchased from the hotel, we did not need our car until we were leaving. Would recommend and hope to return in the future.

8

Darcie

7 avr. 2025

·

A séjourné 2 nuits

I’ve o. The room we were in this time was very pokey, the blind let in lots of light and the bed wasn’t that comfortable.

8

Kim

14 août 2025

·

A séjourné 1 nuit

Very nice property. The staff is very warm and friendly. The room was very spacious and clean. We were disappointed with the view from the room. We were in an ocean view room. However, the hotel is approx. 1/4 mile from the ocean and faces directly to a building across the street. The only way to really see the ocean is to stand at the window and turn sideways. There was also no information regarding the hot tub and if this were part of the spa.

6

Alex

15 févr. 2025

·

A séjourné 1 nuit

The staff were amazing and location great however the soundproofing in the rooms were terrible so couldn’t get any sleep

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Service

Le service est remarquable, le personnel étant décrit à plusieurs reprises comme chaleureux, attentionné et serviable à la réception et au petit-déjeuner, aidant souvent avec les bagages, les surclassements et les conseils locaux. Quelques erreurs administratives ou de facturation sont mentionnées, mais elles semblent rares.

Avis de voyageur à ce sujet

10

Marissa

13 juil. 2024

·

A séjourné 3 nuits

The stay was absolutely amazing and restful after a long plane and train ride. Was pleasantly surprised by the location and proximity to a lot of the city sites. Danielle that worked at the front was absolute gem. She gave me bus information to go see other points of interest past the city and also allowed me to check in early because I was so tired as well as upgraded my room. She really made me as a solo female traveler made me feel comfortable.

10

martyn

29 août 2023

·

A séjourné 2 nuits

Excellent stay, staff were friendly, helpful and the breakfast was yummy

10

Jonathan

22 juil. 2025

·

A séjourné 1 nuit

A lovely stay at the Charm Hotel. Very friendly receptionists who were more than happy to help with parking, bags, and any other issues. The room was big, comfy, and very clean. Could have done with two bottles of water in the room rather than one maybe, but I’m nit picking!! We would definitely come back when visiting Brighton, the location is brilliant and a short walk from all the best bits! Thank you for a great stay

10

Chrisine

12 juil. 2024

·

A séjourné 2 nuits

The staff were brilliant

10

Alla

20 nov. 2025

·

A séjourné 1 nuit

Friendly efficient service. Extensive fresh breakfast selection. Great room with seaview and balcony (FOC upgrade offered on check-in)

6

Angelo

19 juin 2025

·

A séjourné 1 nuit

Cannot comment on facilities as we didn't use them. Ideally situated. Nice room and shower, but a little bit noisy. Unfortunately we were charged again after giving our card details for security, which management refunded before we left after we spotted the charge, (refund still not in our account, at time of review), Unfortunately (again) we have been charged for a parking pass that we couldn't use due to the zone in front of the hotel being excluded. We have emailed the hotel and are awaiting their response. Not sure we would want to provide them with card detais again.

10

Donna

25 sept. 2024

·

A séjourné 1 nuit

From checking in to leaving the staff were so amazing, the gentleman who checked us in was so polite and helpful, the room was clean and warm, tea and coffee facilities available and they encouraged you to use all the facilities, breakfast was great, lots of choice, and again the waiting staff were smiling with a warm welcome and could not do enough for you, the breakfast room was spotless and the tables were cleaned as soon as guests left, the room was warm and inviting and the decoration lovely! The guest house is also placed in a superb place for all Brighton attractions, less then a 10 minute walk from the pier, if we visit Brighton again we will definitely being staying there.

8

Kathy

13 juin 2025

·

A séjourné 1 nuit

Staff was especially accommodating and helpful. Marta went out of her way to help with booking, calling a taxi and serving breakfast.

10

jayne

19 déc. 2024

·

A séjourné 2 nuits

Amazing hotel with wonderful staff They couldn’t do enough for us. Even printed my email for me. Loaned us an umbrella, breakfast was delicious. Highly recommend this little hotel. 😄😄

10

Maurice

13 août 2025

·

A séjourné 2 nuits

Very friendly staff. Especially Lily who made staying at the Charm a wonderful experience

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement à Kemptown est apprécié pour sa proximité à pied du front de mer, de la jetée et des Lanes, tout en restant relativement calme. Certains notent que la place à proximité ou les environs sont moins attrayants, et que le stationnement à proximité peut être rare.

Avis de voyageur à ce sujet

6

Justine

6 nov. 2024

·

A séjourné 1 nuit

The hotel is at a convenient distance from the centre of Brighton but homeless people reside in the park opposite. The bed was hard and the room too hot so it wasn’t easy to sleep. The staff however were delightful and the breakfast excellent.

10

Jason

17 oct. 2025

·

A séjourné 1 nuit

Clean, quiet, comfortable and very close to St James St and an easy walk to the sea and pier and shops. I’ve stayed here before, so wanted to return and stay again.

10

Jon

14 oct. 2025

·

A séjourné 1 nuit

Lovely hotel, very friendly staff. Large double room with super comfy bed and pillows. Buffet breakfast with lots of choice for both hot and cold. Great position just a few minutes from the seafront and a great location for Kemptowns bars, restaurants and shops.

10

Matt

20 juin 2023

·

A séjourné 2 nuits

Lovely couple of nights at the hotel, the room was perfect and so was the service and breakfast

10

Graham

14 juil. 2025

·

A séjourné 3 nuits

Great location. Staff friendly. Excellent breakfast offered.

10

Thomas

9 sept. 2025

·

A séjourné 1 nuit

Great location next to the sea - good price for value

10

Nicola

28 août 2024

·

A séjourné 2 nuits

Excellent stay and the staff were brilliant. Super location and a few minutes walk to the pier

10

Tony

30 sept. 2025

·

A séjourné 2 nuits

Close to The Lanes and the beach. Comfy bed and clean room.

10

William

19 mai 2025

·

A séjourné 6 nuits

Their name says it all - delightfully charming! Near the pier, shopping, restaurants, and all the quirkieness of Kemptown! We loved it!

8

robert

21 juil. 2025

·

A séjourné 1 nuit

Great hotel, close to centre, parking is a problem as the local streets are very busy with a variety of different timing rules etc..

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Repas

Le petit-déjeuner est largement salué pour sa qualité et sa variété, avec un service attentionné et un cadre agréable. Quelques clients mentionnent le coût supplémentaire, le début à 8 heures du matin ou des problèmes mineurs comme la qualité du pain.

Avis de voyageur à ce sujet

10

Rachel

7 juin 2025

·

A séjourné 2 nuits

Loved everything about this place. Staff were friendly and helpful. Room in the basement was spacious and quiet. Breakfast was worth every penny and probably one of the best cooked breakfasts I've had

6

MICHAEL

21 oct. 2025

·

A séjourné 1 nuit

Only found tea and coffee by accident shortly before leaving. Did not expect a charge of £15 pp for breakfast when all ever eat is tea and toast.

10

Kelly

8 sept. 2025

·

A séjourné 1 nuit

Lovely hotel about 15 minutes walk from the city centre. Easy to park outside for £17. Breakfast was fabulous, great selection with everything! Room was nice and comfortable

10

Timothy

3 déc. 2024

·

A séjourné 1 nuit

Excellent location, great staff. Just a good place in every respect. Slight gripe is that the bread used at breakfast is just rather poor … yes, it does matter … otherwise lovely.

10

Louise

19 févr. 2025

·

A séjourné 2 nuits

Such a lovely b&b this was our 3rd stay here and it was wonderful again! Lovely breakfast too

10

Jon

14 oct. 2025

·

A séjourné 1 nuit

Lovely hotel, very friendly staff. Large double room with super comfy bed and pillows. Buffet breakfast with lots of choice for both hot and cold. Great position just a few minutes from the seafront and a great location for Kemptowns bars, restaurants and shops.

10

Pauline

27 oct. 2024

·

A séjourné 2 nuits

Superb hotel

6

Liam

30 déc. 2023

·

A séjourné 3 nuits

Hotel and staff were lovely however the room was way too hot even with the radiator off and window open during the whole stay however when complained the receptionist gave me the air con remote which made it more comfortable. Pillows are useless and probably worst I have experienced even three pillows did nothing. Breakfast is served way too late at 8am afye stopping in hotels every week I have never come accross a hotel that has started breakfast later than 7am! Ended up going out for breakfast everyday which wasn't great after paying for it. And to top it all off the fire alarm went off on the morning we were checking out and we wanted to sleep in as we had a cooler room but couldn't with no apology on checkout to the inconvenience

10

Iain

17 avr. 2025

·

A séjourné 1 nuit

Great boutique hotel. The room was immaculately and had everything needed forca comfortable stay. The breakfast fantastic with plenty of choice.

10

Jo

23 nov. 2025

·

A séjourné 1 nuit

Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	76 $US
février	84 $US
mars	93 $US
avril	127 $US
mai	171 $US
juin	168 $US
juillet	211 $US
août	183 $US
septembre	160 $US
octobre	127 $US
novembre	102 $US
décembre	97 $US

di	lu	ma	me	je	ve	sa
1 $88	2 $79	3 $81	4 $78	5 $88	6 $107	7 $130
8 $79	9 $81	10 $90	11 $105	12 $91	13 $127	14 $172
15 $90	16 $90	17 $90	18 $83	19 $83	20	21
22 $83	23 $74	24 $88	25 $83	26 $110	27 $118	28 $166
29 $83	30 $83

The Charm Brighton Boutique Hotel & Spa

Prix pour The Charm Brighton Boutique Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Familiale, vue cour intérieure (King Suite)

Chambre Double, vue jardin

Chambre Double Luxe, vue mer

Chambre Familiale, vue jardin (Attic)

Chambre Double Luxe, vue cour intérieure

Suite, 1 très grand lit, vue mer

Suite, 1 très grand lit, balcon, vue mer

Avis des voyageurs sur The Charm Brighton Boutique Hotel & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $88	21 $89	22 $91	23 $140	24 $219
25 $103	26 $107	27 $102	28 $100	29 $99	30 $174	31