Name: Hotel Indigo Rochester - Mayo Clinic Area by IHG
Address: 220 South Broadway, Stadtzentrum Rochester, Rochester, Minnesota, USA, Rochester, Olmsted County, US
Price range: 79 $–214 $ per night
Rating: 8.63

Was Gäste sagen

Im Hotel Indigo Rochester - Mayo Clinic Area by IHG loben Reisende oft die zentrale Lage mit Skyway-Anbindung für Besuche und Veranstaltungen der Mayo Clinic, die sauberen, modernen Zimmer und die komfortablen Betten. Bemerkenswert sind die gebührenpflichtigen, manchmal verwirrenden Parkmöglichkeiten sowie ein unbeständiger Service an der Rezeption oder im Housekeeping.

Das hoteleigene Restaurant Crave ist praktisch und wird oft gut bewertet, obwohl einige Gäste es als teuer empfinden, da das Frühstück nicht inbegriffen ist und die Zimmerbedienung nur begrenzt verfügbar ist. Einige Zimmer sind klein oder haben keine Fenster, und Gäste berichten von gelegentlichen Problemen mit der Temperaturregelung und dem Fehlen einer Mikrowelle im Zimmer. Insgesamt erwartet man eine saubere, gut gelegene Basis, die ideal für den Zugang zur Mayo Clinic ist, jedoch mit Abstrichen bei den Parkmöglichkeiten und der Servicequalität.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Skyway-Anbindung, ein angemessenes Fitnesscenter und ein hoteleigenes Restaurant/Bar werden geschätzt. Die Parkgebühren sind hoch und können verwirrend sein oder aufgrund von Bauarbeiten eingeschränkt sein; ein Shuttle zur Mayo Clinic steht zur Verfügung, aber es gibt keinen Pool oder Whirlpool.

Reinigung

Viele Bewertungen heben sehr saubere, moderne Zimmer hervor. Das Housekeeping ist jedoch uneinheitlich, mit versäumten Dienstleistungen und gelegentlichen Problemen wie schmutzigen Teppichen oder Haaren auf der Bettwäsche.

Zimmer

Die Zimmer sind zeitgemäß und komfortabel mit guten Betten. Einige sind klein oder fensterlos, und Gäste erwähnen gelegentliche Probleme mit der Temperaturregelung, dünne Wände, eingeschränkte Privatsphäre im Badezimmer durch Schiebetüren und das Fehlen einer Mikrowelle im Zimmer.

Dienstleistung

Die Rückmeldungen sind gemischt: Viele Gäste fanden die Mitarbeiter freundlich und hilfsbereit, einschließlich der Shuttlefahrer, während andere auf unfreundliche oder wenig reaktionsschnelle Interaktionen an der Rezeption und mangelnde Nachverfolgung von Anfragen hinwiesen.

Ähnliche Gästebewertungen

10

Remig

16. Nov. 2024

·

Aufenthalt am 1 Nacht

Very convenient for Mayo visits. Staff is super nice!

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6

Kenneth

14. Dez. 2023

·

Aufenthalt am 1 Nacht

The room was pleasant and clean, and the lobby space is attractive. The front desk staff, however - on both check-in and departure - was unresponsive, unfriendly, and impolite almost to the point of passive aggressiveness. No "Hello, welcome to the Hotel Indigo" No explantion of anything (including pointing us to the elevators). Check-out was no better. No "Good morning. How was your stay?" No "Hope to see you again". etc. Makes us not want to ever return. Also, the bed sheets were tissue paper thin.

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8

Jessica

10. Aug. 2025

·

Aufenthalt am 3 Nächte

The hotel is in a great location and the rooms are very nice! There is a The front desk staff do not seem to be available much if the time, and when they are available they are not friendly.

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2

Bradley

18. Juni 2025

·

Aufenthalt am 1 Nacht

I left an item in my hotel room. Here were the 3 failed attempts I made to retrieve it: 1. I called the front desk the next day. They asked me to leave a voicemail for housekeeping with the details. No return call. 2. A few days later, I called the front desk again and explained the situation. Ashley committed to follow up. No return call. 3. A few days later, I called the front desk and asked to speak to the General Manager. He was not available and I left my name/number. No return call. In addition, the parking lot is undergoing repair and there is only one handicapped parking space available on the level that connects to the lobby. Other spots could have easily been temporarily blocked off. This is critical for a hotel in the middle of a major medical destination. Finally, upon arrival and departure, the front desk people acted as if we were bothering them while they were busy scrolling their phones.

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10

andrew

12. Apr. 2024

·

Aufenthalt am 1 Nacht

This is a great hotel in downtown Rochester, MN Parking is easy and you can use the skyway system to get to many places. The person at the front desk was a great help with our questions and very friendly.

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6

Anita

18. Juni 2025

·

Aufenthalt am 2 Nächte

Poorly trained, defensive reception staff. I’ve stayed several times at the Indigo, mostly because it’s super convenient, clean, updated, and an IHG property. The only downside I’ve ever experienced was the slightly less than enthused reception staff, which I usually shrug off. Meh. I’m ever only there briefly. This particular April stay though, was THE trigger for me. The young lady at the desk pointedly refused to provide a receipt as I booked through Expedia. She was condescending about it as I patiently explained that since I was paying at the hotel and not through Expedia, it is policy for the hotel to be able to provide a receipt. She had an attitude and doubled down on her stance without bothering to confirm if she was mistaken (ofc turns out she was and the property later issued a receipt via email after I had to take the time and inconvenience to chase up upon returning home). I wish I could have recorded the interaction, it was so shocking as a customer and IHG member. Plus, they ran my bill (which they would not let me see) through TWO credit cards, another item to chase up on. I see that the Indigo has had several complaints about the reception staff. Please, you are in the hospitality biz, train your peeps to be more amenable to resolving a problem instead of being so hard nosed and defensive? Coming back next week for another Rochester visit, but have Indigo Rochester PTSD.

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10

ABBY SWENSON

7. Apr. 2024

·

Aufenthalt am 1 Nacht

Great hotel and great location near civic center. Very friendly and accommodating staff.

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10

Lindsay

30. Dez. 2025

·

Aufenthalt am 1 Nacht

Convenient location, great local restaurants and friendly staff!

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4

Mike

12. Mai 2025

·

Aufenthalt am 1 Nacht

I was very disappointed in the treatment I received from a desk person. He was disrespectful, arrogant and unappologetic for his behavior. Just about everythig else about the place was pretty good, the parking garage condition was not favorable but was getting worked on. I would have expected better treatment/behavior from the "help" and is enough to keep me from wanting to stay there again!

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6

Shibani

20. Juni 2023

·

Aufenthalt am 3 Nächte

The only issue with the property is Amy who works at check-in. She was shockingly rude to every single person. Each question was met with rudeness, even though they were standard questions (i.e. where do we park, how much is it?) While checking in, she told me she had to stay late to wash towels because there are so many of "you people" staying here. I was there for an Indian wedding. Every person who I spoke with had a story about how incredibly rude Amy was, without being provoked. Many had stories of her yelling at them. The night of the reception, she burst in at 11:01pm and yelled at the DJ, the guests, and the parents of the wedding couple because the party was to end at 11pm. She could have tactfully ended the party (as every hotel does) but she was counting down the minutes to pounce and yell. It was a shocking end to a incredibly fun party. A note the the GM ... you need to do better. She is a reflection of your hotel and not one who makes anyone want to recommend or return. On a positive note, the staff at Crave and the person who works the front desk in the mornings were all super helpful and friendly.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentrale Lage in der Innenstadt mit Anbindung an den Skyway/die U-Bahn, wodurch die Mayo Clinic, das Civic Center und Restaurants gut zu Fuß erreichbar sind. Einige Gäste fanden die Außenbeschilderung und den Eingang anfangs schwer zu finden.

Gastronomie

Crave, das hoteleigene Restaurant und die Bar, sind praktisch und werden oft für ihre Qualität gelobt; Zimmerbedienung wird angeboten, jedoch können die Öffnungszeiten begrenzt sein. Mehrere Gäste fanden die Preise hoch und das Frühstück nicht inbegriffen.

Monat	Durchschnittspreis
Januar	84 $
Februar	87 $
März	102 $
April	110 $
Mai	99 $
Juni	101 $
Juli	115 $
August	128 $
September	125 $
Oktober	122 $
November	111 $
Dezember	89 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $126	10 $101	11 $90	12 $88
13 $102	14 $101	15 $101	16 $165	17 $124	18 $95	19 $99
20 $111	21 $214	22	23	24 $105	25 $81	26 $85
27 $111	28 $159	29 $133	30 $162

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $151	2 $89	3 $79
4 $115	5 $152	6 $157	7 $146	8 $117	9	10 $103
11 $126	12 $150	13 $194	14 $154	15 $150	16	17 $115
18 $113	19 $145	20 $129	21	22 $147	23 $103	24 $87
25 $121	26 $129	27	28 $184	29 $109	30 $95	31 $85

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