Gran Porto Real
192 US$
/ noche
Promedio para septiembre
Precios para Gran Porto Real
Selecciona fechas para ver precios y disponibilidad
192 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Gran Porto Real, los precios por noche son de 192 US$ de media en el mes más barato (septiembre) y de 327 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 283 US$ |
| febrero | 327 US$ |
| marzo | 308 US$ |
| abril | 256 US$ |
| mayo | 207 US$ |
| junio | 197 US$ |
| julio | 208 US$ |
| agosto | 206 US$ |
| septiembre | 192 US$ |
| octubre | 194 US$ |
| noviembre | 217 US$ |
| diciembre | 243 US$ |
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sept · 192 US$
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Más caro: febrero (aprox. 327 US$)
Más barato: septiembre (aprox. 192 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un baño turco y un gimnasio. Encontrarás además conexión a Intern...
Servicios
Relájate en el spa completo, que ofrece tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un baño turco y un gimnasio. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Las instalaciones para eventos de este alojamiento incluyen centro de conferencias y 2 salas de reuniones.
Comida
Degusta algo de cocina internacional en Ventanas, uno de los 6 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones con horario limitado y una cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Si necesitas un buen refresco puedes elegir entre el bar en la playa, 3 bares con salón y 2 bares junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 287 habitaciones con aire acondicionado, minibar y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Wyndham Alltra Playa del Carmen Adults Only All Inclusive, te encontrarás en una fantástica zona de Playa del Carmen (Gonzalo Guerrero), a solo unos pasos de Playa principal de Playa del Carmen y Playa Mamitas. Además, este alojamiento de playa se encuentra a 0,2 km de Quinta Avenida y a 9,8 km de Parque temático Xplor.
Qué hay cerca
Playa Mamitas(0.1 millas)
Muelle de Navega(0.1 millas)
Centro comercial Quinta Alegría(0.1 millas)
Quinta Avenida(0.1 millas)
Playa principal de Playa del Carmen(0.2 millas)
Centro comercial Calle Corazón(0.3 millas)
Calle 12(0.3 millas)
Parroquia de Nuestra Señora del Carmen(0.4 millas)
Museo Frida Kahlo(0.5 millas)
Estadio Mario Villanueva Madrid(0.5 millas)
3D Museum of Wonders(0.5 millas)
Riviera Gran Casino(0.6 millas)
Super Chedraui Selecto Avenida 10(0.6 millas)
Plaza central(0.6 millas)
Chabad de Playa del Carmen(0.6 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(21.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(34.9 millas)
Aeropuerto Internacional de Tulum (TQO)(65.6 millas)
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Constituyentes No 1, Centro de la ciudad de Playa del Carmen, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa Mamitas (0.1 millas)
Muelle de Navega (0.1 millas)
Centro comercial Quinta Alegría (0.1 millas)
Quinta Avenida (0.1 millas)
Playa principal de Playa del Carmen (0.2 millas)
Centro comercial Calle Corazón (0.3 millas)
Opciones de habitación
14
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
425 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite junior, 2 camas de matrimonio, accesible para personas con discapacidad
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
20
Suite junior, 1 cama de matrimonio grande, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
520 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
20
Suite, 1 habitación, frente al mar (Master)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
1021 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite junior, 1 cama de matrimonio grande, accesible para personas con discapacidad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
263 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatio
29
Suite junior, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
425 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Habitación estándar, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
263 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatio
20
Suite junior, 2 camas de matrimonio, vistas al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
425 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Suite junior, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
425 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Suite junior, 1 cama de matrimonio grande (Beachfront Walk-Out)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
562 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatio
25
Suite Premium, 1 habitación, frente al mar (Master)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
1057 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Gran Porto Real
8.5
Muy bueno
Basado en 3208 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
36%
Familia
42%
Grupo
18%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Los viajeros describen el Wyndham Alltra Playa del Carmen Adults Only All Inclusive como un complejo limpio y bien ubicado en el centro, con personal amable, comida deliciosa, animadas actividades en la piscina y fácil acceso a la Quinta Avenida, pero con acceso limitado y rocoso a la playa y algo de ruido ocasional.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Los viajeros describen el Wyndham Alltra Playa del Carmen Adults Only All Inclusive como un complejo limpio y bien ubicado en el centro, con personal amable, comida deliciosa, animadas actividades en la piscina y fácil acceso a la Quinta Avenida, pero con acceso limitado y rocoso a la playa y algo de ruido ocasional.
Los huéspedes aprecian el spa, pero informan de cortes intermitentes de agua caliente que duran varios días y de la necesidad de usar parquímetros en la calle. Las reservas para cenar, algunos cargos adicionales y el cierre de los bares sobre las 11 p.m. decepcionan a algunos. Espere una estancia cómoda y con buen servicio, centrada en la piscina y no tanto en la playa.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas y el spa son muy apreciados, con actividades diarias y una pequeña opción en la azotea, pero la zona de playa es pequeña o rocosa y a menudo se ve afectada por las algas marinas. Las tumbonas y la sombra son limitadas (las cabañas tienen un coste adicional), los bares funcionan aproximadamente de 11 a.m. a 11 p.m. y el aparcamiento se paga con parquímetro en la calle.
Reseñas de huéspedes relacionadas
10
Robert Joseph
19 jun 2025
·
Se alojó 5 noches
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
8
Tami Rae
28 nov 2025
·
Se alojó 6 noches
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
8
Kimberly M
4 nov 2025
·
Se alojó 7 noches
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
10
Robert L
9 oct 2025
·
Se alojó 5 noches
No beach. Drinks were good.
No beach. Drinks were good.
8
Elizabeth
12 nov 2025
·
Se alojó 4 noches
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
8
Melina
8 nov 2025
·
Se alojó 5 noches
Amazing staff, relaxing spa, great food!
Amazing staff, relaxing spa, great food!
6
Claudia
30 nov 2025
·
Se alojó 4 noches
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
10
Jeanne
20 may 2025
·
Se alojó 8 noches
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
8
Nicholas
25 feb 2026
·
Se alojó 4 noches
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
8
Ethan H
14 oct 2025
·
Se alojó 4 noches
No real beach
No real beach
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes están generalmente muy limpias, pero muchos huéspedes informaron de cortes de agua caliente que duraban varios días. Algunos también señalaron problemas de limpieza en la piscina u olores a algas marinas cerca de la costa.
Reseñas de huéspedes relacionadas
2
Stuart
19 nov 2025
·
Se alojó 4 noches
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
4
Tashira
26 nov 2025
·
Se alojó 4 noches
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
10
Sian
5 feb 2026
·
Se alojó 5 noches
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
6
Nathaniel
17 nov 2025
·
Se alojó 2 noches
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
6
Blancaa
18 nov 2025
·
Se alojó 6 noches
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
10
Jeanne
20 may 2025
·
Se alojó 8 noches
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
4
Will
25 nov 2025
·
Se alojó 7 noches
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
2
duygu
27 nov 2025
·
Se alojó 5 noches
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
2
Kraig
18 nov 2025
·
Se alojó 3 noches
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
4
Matthew
18 nov 2025
·
Se alojó 2 noches
no hot water for 2.5 days for the entire hotel. crazy.
no hot water for 2.5 days for the entire hotel. crazy.
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Habitaciones
Las habitaciones son espaciosas y cómodas, con buenas vistas en muchos casos, pero algunas son anticuadas o dan a la calle y al ruido de la piscina; las camas pueden ser bastante firmes.
Reseñas de huéspedes relacionadas
8
Kellie
19 feb 2026
·
Se alojó 8 noches
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
10
Stephanie
29 sept 2025
·
Se alojó 7 noches
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
10
Anthony
7 feb 2026
·
Se alojó 1 noche
Great location! Amazing room!
Great location! Amazing room!
8
Tami Rae
28 nov 2025
·
Se alojó 6 noches
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
10
Jennifer Cristin
7 sept 2025
·
Se alojó 3 noches
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
10
Robert
13 ene 2026
·
Se alojó 7 noches
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
8
Paul Henreid
30 oct 2025
·
Se alojó 5 noches
The room was large and clean
The room was large and clean
10
Adriene
17 nov 2025
·
Se alojó 4 noches
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
8
Srikanth
5 may 2025
·
Se alojó 3 noches
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Danuta
27 nov 2025
·
Se alojó 10 noches
Love the room the view was spectacular
Love the room the view was spectacular
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Servicio
El servicio es ampliamente elogiado por ser amable, atento y servicial, incluido el equipo de entretenimiento. Algunos huéspedes informaron de ofertas de venta insistentes al registrarse o de respuestas deficientes durante los problemas importantes.
Reseñas de huéspedes relacionadas
10
Jason
2 nov 2025
·
Se alojó 3 noches
Beautiful property and amazing staff!
Beautiful property and amazing staff!
4
Vernon Dwayne
19 sept 2025
·
Se alojó 5 noches
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
2
Marina Shahedi
20 nov 2025
·
Se alojó 4 noches
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
6
Heather
27 nov 2025
·
Se alojó 1 noche
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
10
Jerrill
2 ene 2026
·
Se alojó 1 noche
Excellent service! Great staff!
Excellent service! Great staff!
8
Aimee Ann
9 ago 2025
·
Se alojó 4 noches
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
10
Patricia Barron
17 sept 2025
·
Se alojó 5 noches
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
10
Jason Clark
13 nov 2025
·
Se alojó 7 noches
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
10
Resha
14 sept 2025
·
Se alojó 2 noches
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
2
Terrence
24 nov 2025
·
Se alojó 4 noches
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
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Ubicación
Ubicación céntrica a pocos pasos de la Quinta Avenida, con tiendas, restaurantes y vida nocturna; muchos se sintieron seguros caminando. La playa cercana es limitada y rocosa en comparación con tramos cercanos.
Reseñas de huéspedes relacionadas
10
Mark
17 abr 2025
·
Se alojó 2 noches
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
10
DENISSE
1 dic 2025
·
Se alojó 4 noches
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
10
Javier
19 nov 2025
·
Se alojó 1 noche
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
10
Sven
9 oct 2025
·
Se alojó 3 noches
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
10
Gzime
31 ago 2025
·
Se alojó 5 noches
Great location
Great location
8
Srikanth
5 may 2025
·
Se alojó 3 noches
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Teniqua
2 nov 2025
·
Se alojó 3 noches
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
10
Oliver Smith
7 oct 2025
·
Se alojó 4 noches
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
10
Dawn
20 nov 2025
·
Se alojó 5 noches
Excellent location excellent staff can't wait to come backlivedevery moment
Excellent location excellent staff can't wait to come backlivedevery moment
10
Oscar
23 ago 2025
·
Se alojó 3 noches
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
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Comida
La comida suele tener una buena valoración tanto en el buffet como en los restaurantes a la carta (especialmente el italiano y el mexicano). Los inconvenientes incluyen la necesidad de reservar para cenar, el horario limitado, algunos cargos adicionales y una calidad variable de las bebidas.
Reseñas de huéspedes relacionadas
10
Sian
5 feb 2026
·
Se alojó 5 noches
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
8
Jacob
31 jul 2025
·
Se alojó 4 noches
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
10
Rakesh
31 dic 2025
·
Se alojó 4 noches
Exceptional service. Open-air layout of the hotel. Dining options great.
Exceptional service. Open-air layout of the hotel. Dining options great.
4
Juhee
24 oct 2025
·
Se alojó 4 noches
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
8
Elizabeth
12 nov 2025
·
Se alojó 4 noches
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
10
Eva
8 dic 2025
·
Se alojó 16 noches
The food and the restaurants really stood out. Also clean room and the staff.
The food and the restaurants really stood out. Also clean room and the staff.
8
Barbara
15 ago 2025
·
Se alojó 5 noches
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
4
Will
25 nov 2025
·
Se alojó 7 noches
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
8
Richard
1 ago 2025
·
Se alojó 7 noches
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
10
David Christopher
24 oct 2025
·
Se alojó 7 noches
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Macarena
28 jun 2026
·
Se alojó 3 noches
Todo muy bien, la comida es deliciosa, la atención es muy buena, el único tema es que había mucho sargazo y la playa estaba cubierta y marea alta, olía muy mal. Lo demás muy recomendable.
Todo muy bien, la comida es deliciosa, la atención es muy buena, el único tema es que había mucho sargazo y la playa estaba cubierta y marea alta, olía muy mal. Lo demás muy recomendable.
10
Karen Rocio
23 jun 2026
·
Se alojó 7 noches
Nos encantó volveríamos sin dudarlo, las instalaciones muy cómodas y el personal es amable y atento.
Nos encantó volveríamos sin dudarlo, las instalaciones muy cómodas y el personal es amable y atento.
10
Luis Enrique
16 jun 2026
·
Se alojó 1 noche
La propiedad está en buenas condiciones, la limpieza se nota, el servicio del personal es muy profesional y amable desde el front hasta los meseros y cantineros. Los chicos de entretenimiento muy amables y divertidos. Las albercas están limpias también. Puntos a mejorar: el elevador no sirvió durante toda la estancia y el botón de hidromasaje de la piscina en la terraza no funcionó. Finalmente, el precontacto no fue ideal. Solicité una amenidad de cumpleaños a la llegada, me dijeron que no podía ser a la llegada pero que me ayudarían, al final nunca se realizó la amenidad. También hubiera sido bueno que nos informaran que el restaurante Grill no estaba abierto el dia que llegamos, ya que queríamos cenar ahí.
La propiedad está en buenas condiciones, la limpieza se nota, el servicio del personal es muy profesional y amable desde el front hasta los meseros y cantineros. Los chicos de entretenimiento muy amables y divertidos. Las albercas están limpias también. Puntos a mejorar: el elevador no sirvió durante toda la estancia y el botón de hidromasaje de la piscina en la terraza no funcionó. Finalmente, el precontacto no fue ideal. Solicité una amenidad de cumpleaños a la llegada, me dijeron que no podía ser a la llegada pero que me ayudarían, al final nunca se realizó la amenidad. También hubiera sido bueno que nos informaran que el restaurante Grill no estaba abierto el dia que llegamos, ya que queríamos cenar ahí.
10
ana m
16 jun 2026
·
Se alojó 4 noches
Personal muy amable, instalaciones cómodas y bien ubicadas.
Personal muy amable, instalaciones cómodas y bien ubicadas.
10
Andres
8 jun 2026
·
Se alojó 2 noches
Muy bien lugar un buen precio
Muy bien lugar un buen precio
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Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Playa del Carmen?
¿Cómo suelen ser los precios de las habitaciones en el Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Durante los próximos 60–90 días, los precios de las habitaciones en el Wyndham Alltra Playa del Carmen Adults Only All Inclusive en Playa del Carmen suelen rondar los 160 US$ por noche para dos personas, con un rango de 160 US$ a 199 US$ en fechas pico.
¿Cuál es la mejor época para visitar el Wyndham Alltra Playa del Carmen Adults Only All Inclusive y evitar multitudes?
Diciembre es el mes más concurrido en el Wyndham Alltra Playa del Carmen Adults Only All Inclusive en Playa del Carmen, mientras que agosto es el mes más tranquilo en cuanto a multitudes. Planee para principios de otoño si prefiere menos huéspedes y un acceso más fácil a la playa y a los restaurantes.
¿Qué mes tiene las tarifas de habitaciones más bajas en el Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Octubre es el mes más económico para alojarse en el Wyndham Alltra Playa del Carmen Adults Only All Inclusive, con un promedio de aproximadamente 198 US$ por noche; febrero es el mes más caro, con un promedio de alrededor de 344 US$. Los precios más bajos de octubre se producen a pesar de que agosto es el mes más tranquilo en cuanto a multitudes.
¿Qué atracciones y estilos de viaje se adaptan al Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
El Wyndham Alltra Playa del Carmen Adults Only All Inclusive se encuentra en Quintana Roo, a poca distancia de Mamitas Beach, Playa del Carmen Main Beach y Quinta Avenida, lo que lo convierte en una buena opción para días de playa y paseos por el animado centro de la ciudad. La propiedad atrae comúnmente a parejas y familias y se basa en temas de playa/costa y románticos.
¿Cómo se comparan las tarifas de este hotel con las de otros hoteles cercanos en Playa del Carmen?
Este hotel es más barato que 1 de 14 hoteles comparables cercanos en Playa del Carmen, con una mediana típica de 218 US$ por noche frente a aproximadamente 112 US$ para sus competidores.
¿Cómo ha variado el precio por noche en Gran Porto Real en Playa del Carmen en comparación con el de las últimas semanas?
El precio actual en Gran Porto Real en Playa del Carmen es de 167 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 215 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 189 US$ y 249 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 166.97364443206786USD
- 2026-09-19: 166.97364443206786USD
- 2026-09-20: 166.8063200111389USD
- 2026-09-21: 145.55795044441223USD
- 2026-09-22: 166.8063200111389USD
- 2026-09-23: 166.8063200111389USD
- 2026-09-24: 166.8063200111389USD
- 2026-09-25: 166.8063200111389USD
- 2026-09-26: 166.97364443206786USD
- 2026-09-27: 166.97364443206786USD
- 2026-09-28: 166.97364443206786USD
- 2026-09-29: 166.97364443206786USD
- 2026-09-30: 166.97364443206786USD
- 2026-10-01: 166.97364443206786USD
- 2026-10-02: 166.97364443206786USD
- 2026-10-03: 163.311860357666USD
- 2026-10-04: 163.311860357666USD
- 2026-10-05: 163.311860357666USD
- 2026-10-06: 163.311860357666USD
- 2026-10-07: 163.4479637420654USD
- 2026-10-08: 163.311860357666USD
- 2026-10-09: 163.311860357666USD
- 2026-10-10: 164.31377339630126USD
- 2026-10-11: 163.311860357666USD
- 2026-10-12: 154.29464300994871USD
- 2026-10-13: 163.311860357666USD
- 2026-10-14: 163.311860357666USD
- 2026-10-15: 163.311860357666USD
- 2026-10-16: 165.3156864349365USD
- 2026-10-17: 163.311860357666USD
- 2026-10-18: 166.97364443206786USD
- 2026-10-19: 163.311860357666USD
- 2026-10-20: 163.311860357666USD
- 2026-10-21: 163.311860357666USD
- 2026-10-22: 166.31759947357176USD
- 2026-10-23: 163.311860357666USD
- 2026-10-24: 163.311860357666USD
- 2026-10-25: 166.97364443206786USD
- 2026-10-26: 163.311860357666USD
- 2026-10-27: 163.311860357666USD
- 2026-10-28: 163.311860357666USD
- 2026-10-29: 163.4479637420654USD
- 2026-10-30: 166.97364443206786USD
- 2026-10-31: 163.311860357666USD
- 2026-11-01: 203.38838190307615USD
- 2026-11-02: 163.311860357666USD
- 2026-11-03: 163.311860357666USD
- 2026-11-04: 163.311860357666USD
- 2026-11-05: 203.38838190307615USD
- 2026-11-06: 207.5186743560791USD
- 2026-11-07: 203.38838190307615USD
- 2026-11-08: 166.31759947357176USD
- 2026-11-09: 203.38838190307615USD
- 2026-11-10: 203.38838190307615USD
- 2026-11-11: 166.97364443206786USD
- 2026-11-12: 163.311860357666USD
- 2026-11-13: 203.38838190307615USD
- 2026-11-14: 203.38838190307615USD
- 2026-11-15: 204.3902949417114USD
- 2026-11-16: 166.31759947357176USD
- 2026-11-17: 166.31759947357176USD
- 2026-11-18: 166.31759947357176USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y iluminación exterior.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 08:00 a 20:00.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Playa (cercana)
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito