파나마 잭 리조트 플라야 델 카르멘
US$ 192
/ noite
Média para setembro
Preços para 파나마 잭 리조트 플라야 델 카르멘
Selecione datas para ver preços e disponibilidade
US$ 192
/ noite
Média para setembro
Média de preços por mês
Em 파나마 잭 리조트 플라야 델 카르멘, a diária custa em média US$ 192 no mês mais barato (setembro) e US$ 327 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 283 |
| fevereiro | US$ 327 |
| março | US$ 308 |
| abril | US$ 256 |
| maio | US$ 207 |
| junho | US$ 197 |
| julho | US$ 208 |
| agosto | US$ 206 |
| setembro | US$ 192 |
| outubro | US$ 194 |
| novembro | US$ 217 |
| dezembro | US$ 243 |
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set. · US$ 192
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Mais caro: fevereiro (aprox. US$ 327)
Mais barato: setembro (aprox. US$ 192)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, uma sauna a vapor e uma academia. Esta proprieda...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, uma sauna a vapor e uma academia. Esta propriedade oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Propriedade oferece instalações para eventos, como um centro de conferências e 2 salas de reunião.
Jantar
Saboreie pratos da culinária internacional no Ventanas, um dos 6 restaurantes nesta propriedade, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Há também petiscos disponíveis na cafeteria. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Quando você está com vontade de tomar uma bebida refrescante, pode visitar um bar na praia ou um dos 3 bares/lounges ou 2 bares ao lado da piscina. Buffet de café da manhã grátis é servido diariamente, entre 7h e 11h.
Quartos
Sinta-se em casa em um de nossos 287 quartos com ar-condicionado, frigobares e TVs LED. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres para notebook e escrivaninhas, além de telefones com chamadas locais grátis.
Localização
Em Playa del Carmen (na área de Gonzalo Guerrero), Wyndham Alltra Playa del Carmen Adults Only All Inclusive está a poucos passos de Praia principal de Playa del Carmen e Praia Mamitas. Esta propriedade na praia fica a 0,2 km de Quinta Avenida e a 9,8 km de Parque Temático Xplor.
Lugares próximos
Praia Mamitas(0.1 milhas)
Pier Navega(0.1 milhas)
Quinta Alegría Shopping Mall(0.1 milhas)
Quinta Avenida(0.1 milhas)
Praia principal de Playa del Carmen(0.2 milhas)
Calle Corazón(0.3 milhas)
Calle 12(0.3 milhas)
Iglesia Católica Nuestra Señora del Carmen(0.4 milhas)
Museu Frida Kahlo(0.5 milhas)
Mario Villanueva Madrid(0.5 milhas)
3D Museum of Wonders(0.5 milhas)
Gran Casino Riviera(0.6 milhas)
Super Chedraui Selecto Avenida 10(0.6 milhas)
Praça Central(0.6 milhas)
Chabad Playa del Carmen(0.6 milhas)
Aeroporto Internacional de Cozumel (CZM)(21.5 milhas)
Aeroporto Internacional de Cancún (CUN)(34.9 milhas)
Aeroporto Int. Tulum (TQO)(65.6 milhas)
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Localização
Constituyentes No 1, Centro de Playa del Carmen, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Praia Mamitas (0.1 milhas)
Pier Navega (0.1 milhas)
Quinta Alegría Shopping Mall (0.1 milhas)
Quinta Avenida (0.1 milhas)
Praia principal de Playa del Carmen (0.2 milhas)
Calle Corazón (0.3 milhas)
Opções de quarto
14
Suíte júnior, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
425 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Suíte júnior, 2 camas Queen, acessível
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
20
Suíte júnior, 1 cama King, de frente para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
520 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
20
Suíte, 1 quarto, de frente para o oceano (Master)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
1021 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suíte júnior, 1 cama King, acessível
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
9
Quarto standard, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
263 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativoPátio
29
Suíte júnior, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
425 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
11
Quarto standard, 2 camas de casal
Detalhes do quarto
2 Camas De Casal
Acomoda 4
263 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativoPátio
20
Suíte júnior, 2 camas Queen, vista para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
425 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
13
Suíte júnior, 2 camas Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
425 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
10
Suíte júnior, 1 cama King (Beachfront Walk-Out)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
562 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativoPátio
25
Suíte premium, 1 quarto, de frente para o oceano (Master)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
1057 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre 파나마 잭 리조트 플라야 델 카르멘
8.5
Muito bom
Com base em 3.208 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
36%
Famílias
42%
Grupos
18%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Viajantes descrevem o Wyndham Alltra Playa del Carmen Adults Only All Inclusive como um resort bem localizado, limpo e com funcionários simpáticos, refeições saborosas, atividades animadas na piscina e fácil acesso à Quinta Avenida, mas com acesso limitado e rochoso à praia e algum barulho ocasional.
Leia maisIsso foi útil?
Opinião dos hóspedes
Viajantes descrevem o Wyndham Alltra Playa del Carmen Adults Only All Inclusive como um resort bem localizado, limpo e com funcionários simpáticos, refeições saborosas, atividades animadas na piscina e fácil acesso à Quinta Avenida, mas com acesso limitado e rochoso à praia e algum barulho ocasional.
Os hóspedes apreciam o spa, mas relatam interrupções recorrentes no fornecimento de água quente por vários dias e a dependência de estacionamento na rua pago com moedas. A necessidade de reservar o jantar, alguns custos adicionais para serviços premium e o fechamento dos bares por volta das 23h decepcionam alguns. Espere uma estadia conveniente e com bom atendimento, voltada para a piscina, em vez da praia.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As piscinas e o spa são bem avaliados, com atividades diárias e uma pequena opção na cobertura, mas a área da praia é pequena ou rochosa e frequentemente afetada por algas marinhas. As espreguiçadeiras e a sombra são limitadas (as cabanas são pagas à parte), os bares funcionam aproximadamente das 11h às 23h e o estacionamento na rua é pago com moedas.
Avaliações dos hóspedes relacionadas
10
Robert Joseph
19 de jun. de 2025
·
Hospedou-se por 5 noites
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
8
Tami Rae
28 de nov. de 2025
·
Hospedou-se por 6 noites
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
8
Kimberly M
4 de nov. de 2025
·
Hospedou-se por 7 noites
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
10
Robert L
9 de out. de 2025
·
Hospedou-se por 5 noites
No beach. Drinks were good.
No beach. Drinks were good.
8
Elizabeth
12 de nov. de 2025
·
Hospedou-se por 4 noites
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
8
Melina
8 de nov. de 2025
·
Hospedou-se por 5 noites
Amazing staff, relaxing spa, great food!
Amazing staff, relaxing spa, great food!
6
Claudia
30 de nov. de 2025
·
Hospedou-se por 4 noites
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
10
Jeanne
20 de mai. de 2025
·
Hospedou-se por 8 noites
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
8
Nicholas
25 de fev. de 2026
·
Hospedou-se por 4 noites
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
8
Ethan H
14 de out. de 2025
·
Hospedou-se por 4 noites
No real beach
No real beach
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente muito limpos, mas muitos hóspedes relataram interrupções no fornecimento de água quente por vários dias. Alguns também notaram problemas de limpeza na piscina ou cheiro de algas marinhas perto da orla.
Avaliações dos hóspedes relacionadas
2
Stuart
19 de nov. de 2025
·
Hospedou-se por 4 noites
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
4
Tashira
26 de nov. de 2025
·
Hospedou-se por 4 noites
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
10
Sian
5 de fev. de 2026
·
Hospedou-se por 5 noites
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
6
Nathaniel
17 de nov. de 2025
·
Hospedou-se por 2 noites
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
6
Blancaa
18 de nov. de 2025
·
Hospedou-se por 6 noites
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
10
Jeanne
20 de mai. de 2025
·
Hospedou-se por 8 noites
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
4
Will
25 de nov. de 2025
·
Hospedou-se por 7 noites
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
2
duygu
27 de nov. de 2025
·
Hospedou-se por 5 noites
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
2
Kraig
18 de nov. de 2025
·
Hospedou-se por 3 noites
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
4
Matthew
18 de nov. de 2025
·
Hospedou-se por 2 noites
no hot water for 2.5 days for the entire hotel. crazy.
no hot water for 2.5 days for the entire hotel. crazy.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com boas vistas em muitos casos, mas alguns são antigos ou ficam de frente para a rua e o barulho da piscina; as camas podem ser bastante firmes.
Avaliações dos hóspedes relacionadas
8
Kellie
19 de fev. de 2026
·
Hospedou-se por 8 noites
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
10
Stephanie
29 de set. de 2025
·
Hospedou-se por 7 noites
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
10
Anthony
7 de fev. de 2026
·
Hospedou-se por 1 noite
Great location! Amazing room!
Great location! Amazing room!
8
Tami Rae
28 de nov. de 2025
·
Hospedou-se por 6 noites
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
10
Jennifer Cristin
7 de set. de 2025
·
Hospedou-se por 3 noites
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
10
Robert
13 de jan. de 2026
·
Hospedou-se por 7 noites
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
8
Paul Henreid
30 de out. de 2025
·
Hospedou-se por 5 noites
The room was large and clean
The room was large and clean
10
Adriene
17 de nov. de 2025
·
Hospedou-se por 4 noites
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
8
Srikanth
5 de mai. de 2025
·
Hospedou-se por 3 noites
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Danuta
27 de nov. de 2025
·
Hospedou-se por 10 noites
Love the room the view was spectacular
Love the room the view was spectacular
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser simpático, atencioso e prestativo, incluindo a equipe de entretenimento. Alguns hóspedes relataram tentativas de venda insistentes no check-in ou respostas ruins durante problemas maiores.
Avaliações dos hóspedes relacionadas
10
Jason
2 de nov. de 2025
·
Hospedou-se por 3 noites
Beautiful property and amazing staff!
Beautiful property and amazing staff!
4
Vernon Dwayne
19 de set. de 2025
·
Hospedou-se por 5 noites
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
2
Marina Shahedi
20 de nov. de 2025
·
Hospedou-se por 4 noites
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
6
Heather
27 de nov. de 2025
·
Hospedou-se por 1 noite
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
10
Jerrill
2 de jan. de 2026
·
Hospedou-se por 1 noite
Excellent service! Great staff!
Excellent service! Great staff!
8
Aimee Ann
9 de ago. de 2025
·
Hospedou-se por 4 noites
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
10
Patricia Barron
17 de set. de 2025
·
Hospedou-se por 5 noites
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
10
Jason Clark
13 de nov. de 2025
·
Hospedou-se por 7 noites
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
10
Resha
14 de set. de 2025
·
Hospedou-se por 2 noites
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
2
Terrence
24 de nov. de 2025
·
Hospedou-se por 4 noites
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central, a poucos passos da Quinta Avenida, com lojas, restaurantes e vida noturna; muitos se sentiram seguros caminhando. A orla imediata é limitada e rochosa em comparação com trechos próximos.
Avaliações dos hóspedes relacionadas
10
Mark
17 de abr. de 2025
·
Hospedou-se por 2 noites
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
10
DENISSE
1 de dez. de 2025
·
Hospedou-se por 4 noites
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
10
Javier
19 de nov. de 2025
·
Hospedou-se por 1 noite
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
10
Sven
9 de out. de 2025
·
Hospedou-se por 3 noites
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
10
Gzime
31 de ago. de 2025
·
Hospedou-se por 5 noites
Great location
Great location
8
Srikanth
5 de mai. de 2025
·
Hospedou-se por 3 noites
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Teniqua
2 de nov. de 2025
·
Hospedou-se por 3 noites
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
10
Oliver Smith
7 de out. de 2025
·
Hospedou-se por 4 noites
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
10
Dawn
20 de nov. de 2025
·
Hospedou-se por 5 noites
Excellent location excellent staff can't wait to come backlivedevery moment
Excellent location excellent staff can't wait to come backlivedevery moment
10
Oscar
23 de ago. de 2025
·
Hospedou-se por 3 noites
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida é frequentemente avaliada como muito boa nos restaurantes buffet e à la carte (notadamente italiano e mexicano). As desvantagens incluem a necessidade de reservar o jantar, horários limitados, alguns custos adicionais para serviços premium e qualidade das bebidas variável.
Avaliações dos hóspedes relacionadas
10
Sian
5 de fev. de 2026
·
Hospedou-se por 5 noites
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
8
Jacob
31 de jul. de 2025
·
Hospedou-se por 4 noites
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
10
Rakesh
31 de dez. de 2025
·
Hospedou-se por 4 noites
Exceptional service. Open-air layout of the hotel. Dining options great.
Exceptional service. Open-air layout of the hotel. Dining options great.
4
Juhee
24 de out. de 2025
·
Hospedou-se por 4 noites
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
8
Elizabeth
12 de nov. de 2025
·
Hospedou-se por 4 noites
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
10
Eva
8 de dez. de 2025
·
Hospedou-se por 16 noites
The food and the restaurants really stood out. Also clean room and the staff.
The food and the restaurants really stood out. Also clean room and the staff.
8
Barbara
15 de ago. de 2025
·
Hospedou-se por 5 noites
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
4
Will
25 de nov. de 2025
·
Hospedou-se por 7 noites
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
8
Richard
1 de ago. de 2025
·
Hospedou-se por 7 noites
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
10
David Christopher
24 de out. de 2025
·
Hospedou-se por 7 noites
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
VANIA
1 de jan. de 2026
·
Hospedou-se por 1 noite
Tudo muito bom! Apenas não há nada estacionamento no resort. Há vagas públicas em frente, mas precisa ficar atento ao horário . Funcionários educados e prestativos, comida boa , excelente localização.
Tudo muito bom! Apenas não há nada estacionamento no resort. Há vagas públicas em frente, mas precisa ficar atento ao horário . Funcionários educados e prestativos, comida boa , excelente localização.
8
Wilton Marcelo
29 de out. de 2025
·
Hospedou-se por 4 noites
O hotel possui uma estrutura muito grande, com muitas e excelentes opções de alimentação e bebida. O café da manhã é excelente e todos os 3 restaurantes a la carte são muito bons. O atendimento é muito bom, principalmente no café da manhã. Os quartos standard são muito pequenos e afastados e alguns com acesso muito ruim (escadas apenas) - a grande maioria não tem janela, somente pequenas persianas então caso possa optar por upgrade ou outro tipo de quarto terá uma melhor acomodação. O atendimento no geral é muito bom, a destacar o CAFÉ MEXICO onde o atendimento é muito ágil e simpático, mas tivemos uma experiência ruim em relação a Recepção com atendente Ricardo onde relatamos um vazamento no banheiro e o mesmo se mostrou sem interesse em ajudar, praticamente ignorando nosso problema, só tivemos uma solução temporária através da atendente Alma que reforçou junto a manutenção uma solução.
O hotel possui uma estrutura muito grande, com muitas e excelentes opções de alimentação e bebida. O café da manhã é excelente e todos os 3 restaurantes a la carte são muito bons. O atendimento é muito bom, principalmente no café da manhã. Os quartos standard são muito pequenos e afastados e alguns com acesso muito ruim (escadas apenas) - a grande maioria não tem janela, somente pequenas persianas então caso possa optar por upgrade ou outro tipo de quarto terá uma melhor acomodação. O atendimento no geral é muito bom, a destacar o CAFÉ MEXICO onde o atendimento é muito ágil e simpático, mas tivemos uma experiência ruim em relação a Recepção com atendente Ricardo onde relatamos um vazamento no banheiro e o mesmo se mostrou sem interesse em ajudar, praticamente ignorando nosso problema, só tivemos uma solução temporária através da atendente Alma que reforçou junto a manutenção uma solução.
10
Rafael Brum
28 de jun. de 2025
·
Hospedou-se por 1 noite
Muito boa experiência zos restaurantes Ala carte são ótimos, equipe extremamente atenciosa, animadores e festas no hotel são divertidas
Muito boa experiência zos restaurantes Ala carte são ótimos, equipe extremamente atenciosa, animadores e festas no hotel são divertidas
10
Helena Inês
6 de jan. de 2025
·
Hospedou-se por 3 noites
Foi maravilhosa estadia, funcionários educados e solicitos. Gastronomia maravilhosa, entretenimento, tudo está 100%.
Foi maravilhosa estadia, funcionários educados e solicitos. Gastronomia maravilhosa, entretenimento, tudo está 100%.
10
Fernanda
29 de out. de 2024
·
Hospedou-se por 3 noites
Incrível
Incrível
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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Considerando este hotel para sua viagem para Playa del Carmen?
Como costumam ser as tarifas dos quartos no Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Nos próximos 60–90 dias, as tarifas dos quartos no Wyndham Alltra Playa del Carmen Adults Only All Inclusive em Playa del Carmen geralmente ficam em torno de US$ 160 por noite para dois hóspedes, variando de US$ 160 a US$ 199 em datas de pico.
Qual é a melhor época para visitar o Wyndham Alltra Playa del Carmen Adults Only All Inclusive para evitar multidões?
Dezembro é o mês mais movimentado no Wyndham Alltra Playa del Carmen Adults Only All Inclusive em Playa del Carmen, enquanto agosto é o mês mais tranquilo em termos de movimento de pessoas. Planeje para o início do outono se você preferir menos hóspedes e acesso mais fácil à praia e aos restaurantes.
Qual mês tem as tarifas mais baixas para quartos no Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Outubro é o mês mais barato para se hospedar no Wyndham Alltra Playa del Carmen Adults Only All Inclusive, com uma média de cerca de US$ 198 por noite; fevereiro é o mês mais caro, com uma média de cerca de US$ 344. As tarifas mais baixas de outubro ocorrem mesmo considerando que agosto é o mês mais tranquilo em relação ao movimento de pessoas.
Quais atrações e estilos de viagem combinam com o Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
O Wyndham Alltra Playa del Carmen Adults Only All Inclusive está localizado em Quintana Roo, perto das praias de Mamitas Beach, Playa del Carmen Main Beach e Quinta Avenida, o que o torna uma boa opção para dias na praia e passeios pelo animado centro da cidade. A propriedade atrai comumente casais e famílias e enfatiza os temas Praia/Costa e Romântico.
Como as tarifas deste hotel se comparam com outros hotéis próximos em Playa del Carmen?
Este hotel é mais barato do que 1 de 14 hotéis comparáveis nas proximidades em Playa del Carmen, com uma mediana típica de US$ 218 por noite em comparação com cerca de US$ 112 para seus concorrentes.
Quanto está a diária em 파나마 잭 리조트 플라야 델 카르멘-Playa del Carmen em comparação com as últimas semanas?
O preço atual em 파나마 잭 리조트 플라야 델 카르멘-Playa del Carmen é de US$ 167 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 20% abaixo da média de US$ 215 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 189 e US$ 249.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: 206.1280961273193USD
- 2026-09-19: 166.83557160949707USD
- 2026-09-20: 166.83557160949707USD
- 2026-09-21: 166.83557160949707USD
- 2026-09-22: 166.83557160949707USD
- 2026-09-23: 166.66838555145262USD
- 2026-09-24: 166.66838555145262USD
- 2026-09-25: 166.66838555145262USD
- 2026-09-26: 166.83557160949707USD
- 2026-09-27: 166.83557160949707USD
- 2026-09-28: 166.83557160949707USD
- 2026-09-29: 166.83557160949707USD
- 2026-09-30: 166.83557160949707USD
- 2026-10-01: 166.83557160949707USD
- 2026-10-02: 166.83557160949707USD
- 2026-10-03: 163.1768155151367USD
- 2026-10-04: 163.1768155151367USD
- 2026-10-05: 163.1768155151367USD
- 2026-10-06: 163.1768155151367USD
- 2026-10-07: 163.31280635375975USD
- 2026-10-08: 163.1768155151367USD
- 2026-10-09: 163.1768155151367USD
- 2026-10-10: 164.17790005798338USD
- 2026-10-11: 163.1768155151367USD
- 2026-10-12: 154.1670546295166USD
- 2026-10-13: 163.1768155151367USD
- 2026-10-14: 163.1768155151367USD
- 2026-10-15: 163.1768155151367USD
- 2026-10-16: 165.17898460083006USD
- 2026-10-17: 163.1768155151367USD
- 2026-10-18: 166.83557160949707USD
- 2026-10-19: 163.1768155151367USD
- 2026-10-20: 163.1768155151367USD
- 2026-10-21: 163.1768155151367USD
- 2026-10-22: 166.18006914367675USD
- 2026-10-23: 163.1768155151367USD
- 2026-10-24: 163.1768155151367USD
- 2026-10-25: 166.83557160949707USD
- 2026-10-26: 163.1768155151367USD
- 2026-10-27: 163.1768155151367USD
- 2026-10-28: 163.1768155151367USD
- 2026-10-29: 163.31280635375975USD
- 2026-10-30: 166.83557160949707USD
- 2026-10-31: 163.1768155151367USD
- 2026-11-01: 203.2201972290039USD
- 2026-11-02: 163.1768155151367USD
- 2026-11-03: 163.1768155151367USD
- 2026-11-04: 163.1768155151367USD
- 2026-11-05: 203.2201972290039USD
- 2026-11-06: 207.34707428588865USD
- 2026-11-07: 203.2201972290039USD
- 2026-11-08: 166.18006914367675USD
- 2026-11-09: 203.2201972290039USD
- 2026-11-10: 203.2201972290039USD
- 2026-11-11: 166.83557160949707USD
- 2026-11-12: 163.1768155151367USD
- 2026-11-13: 203.2201972290039USD
- 2026-11-14: 203.2201972290039USD
- 2026-11-15: 204.22128177185058USD
- 2026-11-16: 166.18006914367675USD
- 2026-11-17: 166.18006914367675USD
- 2026-11-18: 166.18006914367675USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e iluminação externa
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Acesso à piscina permitido entre 8h e 20h.
- Hóspedes de até 18 anos não são permitidos nesta propriedade somente para adultos.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
Comodidades populares
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Piscina externa
Música ao vivo
Evening Entertainment
Mobiliário de área externa
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Solário
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Bar junto à piscina
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis