Austria Trend Parkhotel Schönbrunn Wien
"Bra läge"
"Utmärkt restaurang"
"Rymliga rum"
"Personalens service var utmärkt"
"Fantastisk utsikt"
Fastighetsbeskrivning
Njut av utsikten från deras terrassen och trädgården, och dra nytta av deras gratis wi-fi. Boendet har även conciergetjänster och danssal.
Bekvämligheter
Njut av utsikten från deras terrassen och trädgården, och dra nytta av deras gratis wi-fi. Boendet har även conciergetjänster och danssal.
Företagsfaciliteter
Gäster har tillgång till bland annat reception (öppen dygnet runt), bagageförvaring och värdeförvaringsskåp i receptionen. Gäster erbjuds flygtransfer tur/retur mot en avgift och parkering (avgift tillkommer) finns även på plats.
Måltider
Du kan äta lunch och middag på hotellets restaurang Restaurant im Wintergarte eller bara ta det lugnt på rummet med rumsservice. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras på vardagar mellan 06.30 och 10.30 och på helger mellan 06.30 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 300 rummen med minibarer och platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.
Läge
I Wien-området Hietzing ligger Austria Trend Parkhotel Schönbrunn, en kvarts promenad från Schönbrunn Zoo och Schloss Schönbrunn. Detta hotell i lyxstil ligger 2,3 km från Schönbrunn Bad.
Vad finns i närheten
Schönbrunn slottspark(0.1 miles)
Schönbrunn Zoo(0.3 miles)
Schloss Schönbrunn(0.6 miles)
Mariahilferstrasse(0.8 miles)
Schönbrunn Bad(0.9 miles)
Raimund Theater(1 miles)
Wiener Stadthalle(1.1 miles)
Rapid Vienna Gerhard-Hanappi-Stadion(2 miles)
Euro Plaza(2 miles)
Lugner City(2.1 miles)
Stadsbiblioteket(2.3 miles)
Ottakringer bryggeri(2.6 miles)
Haus des Meeres(2.7 miles)
Vienna Twin Tower(2.7 miles)
Naschmarkt(3 miles)
Austria Trend Parkhotel Schönbrunn rekommenderar att du använder flygplatsen Vienna International Airport (VIE)(18.6 miles)
Välj datum för att fortsätta
From
92 US$
/natt
Gästrecensioner
8.8
Fantastiskt
Baserat på 5 687 verifierade recensioner
Vem bor här?
Företag
16%
Par
45%
Familj
27%
Grupper
7%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Austria Trend Parkhotel Schönbrunn Wien berömmer resenärer det eleganta, historiska läget vid Schönbrunn och den enkla tillgången till tunnelbanan. De lyfter fram rymliga och bekväma rum, vänlig service och generösa frukostar, men noterar ibland buller, varierande klimatanläggning och ojämn städning.
Läs merVar detta till hjälp?
Vad gäster tycker
På Austria Trend Parkhotel Schönbrunn Wien berömmer resenärer det eleganta, historiska läget vid Schönbrunn och den enkla tillgången till tunnelbanan. De lyfter fram rymliga och bekväma rum, vänlig service och generösa frukostar, men noterar ibland buller, varierande klimatanläggning och ojämn städning.
Läget är fridfullt intill palatsträdgårdarna och många uppskattar det lugnare området, även om flera påpekar att det ligger en bit från den historiska stadskärnan. Frukosten är omtyckt för sitt utbud, men flera gäster tycker att den är dyr och noterar ibland förändringar eller begränsad tillgång till baren vid evenemang. En värdig vistelse som passar besökare som värdesätter elegans och närheten till Schönbrunn mer än ett centralt läge.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Elegant historisk fastighet med bar och restaurang på plats; enstaka privata evenemang begränsar tillgången till baren. Parkering finns i ett allmänt garage intill och anses allmänt vara dyr.
Relaterade gästrecensioner
10
Sandra
15 juli 2025
·
Stannade 2 nätter
The parking is expensive and the night we were there, they were hosting a huge prom or some other event that I believe could have been managed better as the groups/crowd lingered around the front door impede the traffic flow and comfort of guests spending the night there. Other than that, the hotel was lovely, clean, and very comfortable.
The parking is expensive and the night we were there, they were hosting a huge prom or some other event that I believe could have been managed better as the groups/crowd lingered around the front door impede the traffic flow and comfort of guests spending the night there. Other than that, the hotel was lovely, clean, and very comfortable.
10
Anouk
24 nov. 2024
·
Stannade 4 nätter
Uitsluitend hotel met mooie, ruime, schone en stille kamers. Perfect ontbijt in buffetvorm met vriendelijk personeel. Enige minpuntje is dat je als gast van hotel €40 per dag parkeerkosten kwijt bent in de openbare parkeergarage naast het hotel. Een korting als gast zou fijn zijn.
Uitsluitend hotel met mooie, ruime, schone en stille kamers. Perfect ontbijt in buffetvorm met vriendelijk personeel. Enige minpuntje is dat je als gast van hotel €40 per dag parkeerkosten kwijt bent in de openbare parkeergarage naast het hotel. Een korting als gast zou fijn zijn.
10
Tracey
20 mars 2025
·
Stannade 3 nätter
Very comfortable large room. The breakfast is outstanding. Hotel staff friendly and very helpful.The hotel is a little further away from the centre of Vienna but an Underground is 5min walk away,and is 4/5 stops away from the Opera house. The garage is right next door to the hotel with access into the hotel but is not run by the hotel. €40 per 24hrs. Take special care parking on weekdays in Austria usually weekends are free. Hot drinks were very expensive everywhere.
Very comfortable large room. The breakfast is outstanding. Hotel staff friendly and very helpful.The hotel is a little further away from the centre of Vienna but an Underground is 5min walk away,and is 4/5 stops away from the Opera house. The garage is right next door to the hotel with access into the hotel but is not run by the hotel. €40 per 24hrs. Take special care parking on weekdays in Austria usually weekends are free. Hot drinks were very expensive everywhere.
10
Ryan
7 aug. 2025
·
Stannade 3 nätter
Minibar, house keeping, history, unique and valuable look to the building interior exterior.
Minibar, house keeping, history, unique and valuable look to the building interior exterior.
8
Paul
21 nov. 2025
·
Stannade 3 nätter
Great breakfast. Bar could have opened earlier. Closed for private function on one day, no notice to other guests until just before. Egg station lady incredibly friendly, slightly intense though.
Great breakfast. Bar could have opened earlier. Closed for private function on one day, no notice to other guests until just before. Egg station lady incredibly friendly, slightly intense though.
8
Andrys
19 aug. 2024
·
Stannade 3 nätter
Sehr schöne Gegend im Zentrum von Hietzing mit Einkaufsmöglichkeiten und vielen Restaurants, direkt neben dem Schlosspark Schönbrunn. Das Haus ist leider etwas in die Jahre gekommen und ein paar Investitionen in die veraltete Infrastrukture wären an der Zeit.
Sehr schöne Gegend im Zentrum von Hietzing mit Einkaufsmöglichkeiten und vielen Restaurants, direkt neben dem Schlosspark Schönbrunn. Das Haus ist leider etwas in die Jahre gekommen und ein paar Investitionen in die veraltete Infrastrukture wären an der Zeit.
8
Karin
20 jan. 2025
·
Stannade 1 natt
Sehr schöner Ballabend im Parkhotel Schönbrunn beim Wiener Kroatenball. Immer wieder gerne!
Sehr schöner Ballabend im Parkhotel Schönbrunn beim Wiener Kroatenball. Immer wieder gerne!
8
Birgit
16 sep. 2024
·
Stannade 2 nätter
Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.
Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.
10
Peter
15 jan. 2024
·
Stannade 2 nätter
Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.
Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.
8
Veronika
9 feb. 2025
·
Stannade 2 nätter
Schöne Unterkunft, sehr schönes Zimmer (hatten Premium), auch gutes Frühstück. Einziger Nachteil ist das Parken, es gibt keinen Parkplatz am Hotel und die Tiefgarage daneben kostet 40€ am Tag…
Schöne Unterkunft, sehr schönes Zimmer (hatten Premium), auch gutes Frühstück. Einziger Nachteil ist das Parken, es gibt keinen Parkplatz am Hotel und die Tiefgarage daneben kostet 40€ am Tag…
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster tycker att hotellet och rummen är mycket rena. Men städningen kan vara inkonsekvent, med enstaka rapporter om missad eller sen service, fläckiga lakan, insekter eller slitna handdukar.
Relaterade gästrecensioner
4
Martin
27 sep. 2023
·
Stannade 3 nätter
The hotel is gorgeous but there were a number of issues. One morning the staff walked into the room without knocking. The room didn’t come with any towels and soap, and we had to request towels for them (maintenance team must have forgotten) but they weren’t able to provide any soap for hand washing. The AC doesn’t work in the evenings, there’s no control from the room. We contacted the front desk and was informed that it won’t turn on unless it’s over 21C or 70F. During the day it was well over that even in September and the AC did not turn on. Our last morning there before checking out, the room was so hot we were sweating trying to pack up. The bathroom looked nice but had a strange smell in the shower. And overall it just didn’t feel very clean (e.g. dusty nightstands and pillow cases). We enjoyed the location a lot but the hotel was lackluster. It’s unlikely for us to come back to this hotel next time in Vienna.
The hotel is gorgeous but there were a number of issues. One morning the staff walked into the room without knocking. The room didn’t come with any towels and soap, and we had to request towels for them (maintenance team must have forgotten) but they weren’t able to provide any soap for hand washing. The AC doesn’t work in the evenings, there’s no control from the room. We contacted the front desk and was informed that it won’t turn on unless it’s over 21C or 70F. During the day it was well over that even in September and the AC did not turn on. Our last morning there before checking out, the room was so hot we were sweating trying to pack up. The bathroom looked nice but had a strange smell in the shower. And overall it just didn’t feel very clean (e.g. dusty nightstands and pillow cases). We enjoyed the location a lot but the hotel was lackluster. It’s unlikely for us to come back to this hotel next time in Vienna.
8
John
25 aug. 2025
·
Stannade 4 nätter
Fräscht hotell med trevlig personal. Bekvämt hotell med bra sängar. Den enda nackdelen var att städningen kunde varit bättre och att rummen inte städades förens vid 16 tiden.
Fräscht hotell med trevlig personal. Bekvämt hotell med bra sängar. Den enda nackdelen var att städningen kunde varit bättre och att rummen inte städades förens vid 16 tiden.
8
Luz
30 juli 2025
·
Stannade 3 nätter
We had to request a cover sheet for the bed. We noticed insects, including one in the bed.
We had to request a cover sheet for the bed. We noticed insects, including one in the bed.
10
christine
17 dec. 2025
·
Stannade 3 nätter
The hotel was spotless and the staff was friendly. Room was wonderful.
The hotel was spotless and the staff was friendly. Room was wonderful.
6
Eleanor
27 maj 2024
·
Stannade 2 nätter
Great location only 4 minutes walk to the U4 train into the main city. Staff were friendly and tried to accomodate. We were disappointed that after requesting our room to be serviced, it wasn't and after requesting clean towels, it took a follow up call almost 3 hours later to receive them.
Great location only 4 minutes walk to the U4 train into the main city. Staff were friendly and tried to accomodate. We were disappointed that after requesting our room to be serviced, it wasn't and after requesting clean towels, it took a follow up call almost 3 hours later to receive them.
10
John
24 okt. 2025
·
Stannade 6 nätter
fantastic hotel, excellent location, great food. Strange that towels were threadbare.
fantastic hotel, excellent location, great food. Strange that towels were threadbare.
8
Harald
16 juli 2025
·
Stannade 2 nätter
Room cleaning missed...
Room cleaning missed...
10
MICHAEL
22 dec. 2025
·
Stannade 5 nätter
My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!
My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!
10
Judith
22 juli 2025
·
Stannade 3 nätter
Super Lage, fußläufig zu Schloss Schönbrunn. Als wir ankamen wies das Spannbettlaken einige Flecken auf, nach Meldung an der Rezeption wurde dies binnen 5 Minuten behoben. Super Service. Das Hotel hat uns insgesamt sehr gut gefallen und ich kann es uneingeschränkt weiterempfehlen.
Super Lage, fußläufig zu Schloss Schönbrunn. Als wir ankamen wies das Spannbettlaken einige Flecken auf, nach Meldung an der Rezeption wurde dies binnen 5 Minuten behoben. Super Service. Das Hotel hat uns insgesamt sehr gut gefallen und ich kann es uneingeschränkt weiterempfehlen.
4
Uli
5 jan. 2024
·
Stannade 3 nätter
Während 3 Übernachtungen wurde kein einziges mal die Zimmer gereinigt und bei Abreise unsouverän reagiert. Leider Massenabfertigung und schlecht geleitet. Schade
Während 3 Übernachtungen wurde kein einziges mal die Zimmer gereinigt und bei Abreise unsouverän reagiert. Leider Massenabfertigung und schlecht geleitet. Schade
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är rymliga och bekväma, ofta med klassisk inredning och stora badrum; vissa har badkar eller terrasser. Nackdelar inkluderar tunna väggar eller buller från korridoren samt varierande temperaturreglering eller vattentryck.
Relaterade gästrecensioner
8
Yizhen
8 aug. 2025
·
Stannade 1 natt
Good location and nice accommodations. Just some tube noise at night, not loud as they have double windows but still a bit for sensitive sleepers
Good location and nice accommodations. Just some tube noise at night, not loud as they have double windows but still a bit for sensitive sleepers
10
Caroline
12 dec. 2023
·
Stannade 3 nätter
Lovely hotel near Schönbrunn Palace but not close to the city center however only a few stops by train which is less than a block away. The only complaint was that the room was very hot and the heat virtually impossible to control without opening the window which made things a little noisy. There is a selection of restaurants in the area and we found some great food within a 15 minute walk.
Lovely hotel near Schönbrunn Palace but not close to the city center however only a few stops by train which is less than a block away. The only complaint was that the room was very hot and the heat virtually impossible to control without opening the window which made things a little noisy. There is a selection of restaurants in the area and we found some great food within a 15 minute walk.
10
Yu Hsien
16 nov. 2025
·
Stannade 2 nätter
The room is clean, spacious and well-designed. We chose a room with a bathtub. The hotel is located right beside a gate of the Schonbrunn Palace. The neighborhood is a vibrant area full of shopping stores and restaurant. Overall, excellent! I would love to stay here again.
The room is clean, spacious and well-designed. We chose a room with a bathtub. The hotel is located right beside a gate of the Schonbrunn Palace. The neighborhood is a vibrant area full of shopping stores and restaurant. Overall, excellent! I would love to stay here again.
8
Jackie
21 okt. 2025
·
Stannade 3 nätter
Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.
Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.
6
Toru
9 juni 2024
·
Stannade 4 nätter
シャワーが弱く、温度調節が難しかった
シャワーが弱く、温度調節が難しかった
10
Aline
4 jan. 2026
·
Stannade 3 nätter
O hotel é lindíssimo, próximo ao metrô. O quarto é muito grande e confortável. O banheiro bem luxuoso. Amei!
O hotel é lindíssimo, próximo ao metrô. O quarto é muito grande e confortável. O banheiro bem luxuoso. Amei!
8
Melissa
16 aug. 2024
·
Stannade 3 nätter
The hotel has a lovely garden, and is only a 15 walk to schonbrun palace. The room were reasonably large and comfortable, but the water pressure could use a bit of an update. Overall a great place to stay.
The hotel has a lovely garden, and is only a 15 walk to schonbrun palace. The room were reasonably large and comfortable, but the water pressure could use a bit of an update. Overall a great place to stay.
8
Jens
22 sep. 2025
·
Stannade 3 nätter
Sehr Hellhörig. Was auf dem Flur passiert, bekommt man richtig mit. Sehr schade, für so ein tolles Hotel.
Sehr Hellhörig. Was auf dem Flur passiert, bekommt man richtig mit. Sehr schade, für so ein tolles Hotel.
8
Keith
13 okt. 2025
·
Stannade 4 nätter
Loved the stand alone soaking tub.
Loved the stand alone soaking tub.
10
Sonja
1 dec. 2025
·
Stannade 2 nätter
Sehr gut ausgestattet Hotel mit toller Lage. Die Zimmer sind ungewöhnlich groß und sehr sauber. Sehr nettes Personal. Wir kommen gerne wieder.
Sehr gut ausgestattet Hotel mit toller Lage. Die Zimmer sind ungewöhnlich groß und sehr sauber. Sehr nettes Personal. Wir kommen gerne wieder.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen är generellt vänlig och hjälpsam, med effektiv in- och utcheckning samt enstaka uppgraderingar eller snabba lösningar. En minoritet rapporterar om otrevlighet eller inflexibilitet i receptionen eller i baren/restaurangen.
Relaterade gästrecensioner
8
Sheryl
3 okt. 2024
·
Stannade 3 nätter
We were having the time of our lives. I had to change clothes and wore a "hoodie" into the bar. The staff (one HORRIBLE female and a male bar staff were HORRENDOUS to us in 10-1-24. Would not serve us. Waited on 3 other parties and then changed the bar keg and cleaned up bar and did dishes. They still didn\'t wait on us and offered service to other people after that! That\'s when I jumped out of my seat. Horrible. Horrible. Horrible. I know I looked like an "American" with a hoodie that I resulted to at the end of my trip. They certainly treated us like an "American" and ruined our trip. They can kiss.my.american.arse". I tried to complain to management - wasted my time. Don\'t go there if you are American - you are not wanted there. Let them serve an empty bar and hotel. I guess that will pay the bills.
We were having the time of our lives. I had to change clothes and wore a "hoodie" into the bar. The staff (one HORRIBLE female and a male bar staff were HORRENDOUS to us in 10-1-24. Would not serve us. Waited on 3 other parties and then changed the bar keg and cleaned up bar and did dishes. They still didn\'t wait on us and offered service to other people after that! That\'s when I jumped out of my seat. Horrible. Horrible. Horrible. I know I looked like an "American" with a hoodie that I resulted to at the end of my trip. They certainly treated us like an "American" and ruined our trip. They can kiss.my.american.arse". I tried to complain to management - wasted my time. Don\'t go there if you are American - you are not wanted there. Let them serve an empty bar and hotel. I guess that will pay the bills.
2
Sean Mitchell
23 nov. 2025
·
Stannade 3 nätter
I am extremely disappointed by the way I was treated. I became violently ill the day before I was scheduled to travel from Budapest to Vienna and asked the hotel to either refund my stay or simply postpone it by a few days. While I understand if a refund wasn’t possible, there is absolutely no excuse for refusing a basic level of compassion and flexibility in postponing the reservation. I travel from Washington, D.C., and my team regularly uses this hotel when conducting official business in Vienna—but it will now be removed from our department’s approved list. A simple act of kindness would have gone a long way. Instead, the hotel kept my payment, re-rented my room, and was effectively paid twice. They must be having financial problems to do this. Very disappointing treatment of a customer.
I am extremely disappointed by the way I was treated. I became violently ill the day before I was scheduled to travel from Budapest to Vienna and asked the hotel to either refund my stay or simply postpone it by a few days. While I understand if a refund wasn’t possible, there is absolutely no excuse for refusing a basic level of compassion and flexibility in postponing the reservation. I travel from Washington, D.C., and my team regularly uses this hotel when conducting official business in Vienna—but it will now be removed from our department’s approved list. A simple act of kindness would have gone a long way. Instead, the hotel kept my payment, re-rented my room, and was effectively paid twice. They must be having financial problems to do this. Very disappointing treatment of a customer.
10
Pam
25 aug. 2025
·
Stannade 3 nätter
Loved this elegant hotel! Very friendly helpful staff. Spotless room that was beyond spacious, it was huge with tall ceilings. Super close to public transportation so no car needed. The palace grounds right across the street are spectacular. The only critique is the tub shower is high off the floor and very sloped, so getting out of the shower seemed dangerous to me with hip issues. Seniors or mobility challenged people should be cautious or get a shower only option if that exists. Other than that, outstanding A+ property with outstanding value
Loved this elegant hotel! Very friendly helpful staff. Spotless room that was beyond spacious, it was huge with tall ceilings. Super close to public transportation so no car needed. The palace grounds right across the street are spectacular. The only critique is the tub shower is high off the floor and very sloped, so getting out of the shower seemed dangerous to me with hip issues. Seniors or mobility challenged people should be cautious or get a shower only option if that exists. Other than that, outstanding A+ property with outstanding value
10
Cynthia
13 aug. 2025
·
Stannade 10 nätter
My stay with this hotel was nothing short of being excellent. I must comment on all the staff,especially the Manager, Erika. She has excellent customer service,knowlegable, friendly and Erika went above and beyond on her call of duties. Because of her excellent customer service, my stay in this hotel has been excetional pleasant and wonderful. All staff at this hotel are always willing to answer all the quires and provided exceptional service. I will come back to this hotel whenever I am in Vienna. Thankyou for making my stay here an unforgettable and memorable one.
My stay with this hotel was nothing short of being excellent. I must comment on all the staff,especially the Manager, Erika. She has excellent customer service,knowlegable, friendly and Erika went above and beyond on her call of duties. Because of her excellent customer service, my stay in this hotel has been excetional pleasant and wonderful. All staff at this hotel are always willing to answer all the quires and provided exceptional service. I will come back to this hotel whenever I am in Vienna. Thankyou for making my stay here an unforgettable and memorable one.
10
altaf
26 juli 2025
·
Stannade 4 nätter
Amazing staff Very helpful
Amazing staff Very helpful
2
Michael
12 sep. 2025
·
Stannade 2 nätter
Wir haben am 10.09 eingecheckt und noch nie einen derart schlechten Service erlebt! Besonders an der Rezeption waren mehrere Mitarbeiter unprofessionell und teilweise arrogant. Beim Check-in erhielten wir keine Informationen über Frühstückszeiten oder Vorteile für Gold-Mitglieder. Der Aufzug war außer Betrieb, und niemand bot unserer 80-jährigen Schwiegermutter Hilfe mit dem Gepäck an – wir mussten alles selbst tragen. Im Zimmer im 3. Stock war die Klimaanlage extrem laut, trotz Ausschalten und Befolgen der Anleitung. Nach 2 Stunden Wartezeit und mehreren Nachfragen wurde uns zunächst nicht geglaubt, bis ein freundlicher Bellboy das Problem bestätigte und ein neues Zimmer vorschlug. Die Rezeption behauptete zunächst, es gäbe keine freien Zimmer, gab uns dann aber doch eines – weit entfernt, mit Rauchgeruch und lautem Stromkasten. Der Bellboy wurde zudem vor unseren Augen von einer Rezeptionistin zurechtgewiesen – völlig unangemessen. Das Personal im Frühstücksbereich, Café und die Bellboys waren hingegen sehr freundlich. Aber das Verhalten des Empfangspersonals ist inakzeptabel. GM Michael Steffan steht vor einer großen Herausforderung mit diesem Team. Wir kommen definitiv nicht wieder!
Wir haben am 10.09 eingecheckt und noch nie einen derart schlechten Service erlebt! Besonders an der Rezeption waren mehrere Mitarbeiter unprofessionell und teilweise arrogant. Beim Check-in erhielten wir keine Informationen über Frühstückszeiten oder Vorteile für Gold-Mitglieder. Der Aufzug war außer Betrieb, und niemand bot unserer 80-jährigen Schwiegermutter Hilfe mit dem Gepäck an – wir mussten alles selbst tragen. Im Zimmer im 3. Stock war die Klimaanlage extrem laut, trotz Ausschalten und Befolgen der Anleitung. Nach 2 Stunden Wartezeit und mehreren Nachfragen wurde uns zunächst nicht geglaubt, bis ein freundlicher Bellboy das Problem bestätigte und ein neues Zimmer vorschlug. Die Rezeption behauptete zunächst, es gäbe keine freien Zimmer, gab uns dann aber doch eines – weit entfernt, mit Rauchgeruch und lautem Stromkasten. Der Bellboy wurde zudem vor unseren Augen von einer Rezeptionistin zurechtgewiesen – völlig unangemessen. Das Personal im Frühstücksbereich, Café und die Bellboys waren hingegen sehr freundlich. Aber das Verhalten des Empfangspersonals ist inakzeptabel. GM Michael Steffan steht vor einer großen Herausforderung mit diesem Team. Wir kommen definitiv nicht wieder!
8
Wenche
2 jan. 2026
·
Stannade 3 nätter
It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.
It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.
2
Antony
16 okt. 2025
·
Stannade 1 natt
I rarely leave negative reviews, but my recent stay at this hotel was deeply disappointing. From the moment we arrived, the staff were consistently rude and unhelpful, showing no interest in resolving any of the issues we raised. The rooms were stiflingly hot, and shockingly, the hotel refused to switch on the air conditioning, claiming it was “too expensive” to run. Instead, guests were expected to suffer through the heat. When we requested a fan, we were told none would be provided. We had no choice but to keep the window open all night, which exposed us to constant noise and cigarette smoke from a neighboring guest. This triggered a chest condition and made sleep nearly impossible. Despite raising these concerns, the hotel showed zero willingness to help or even acknowledge the discomfort they were causing. If you value basic comfort, respectful service, and your health, I strongly advise you to stay elsewhere.
I rarely leave negative reviews, but my recent stay at this hotel was deeply disappointing. From the moment we arrived, the staff were consistently rude and unhelpful, showing no interest in resolving any of the issues we raised. The rooms were stiflingly hot, and shockingly, the hotel refused to switch on the air conditioning, claiming it was “too expensive” to run. Instead, guests were expected to suffer through the heat. When we requested a fan, we were told none would be provided. We had no choice but to keep the window open all night, which exposed us to constant noise and cigarette smoke from a neighboring guest. This triggered a chest condition and made sleep nearly impossible. Despite raising these concerns, the hotel showed zero willingness to help or even acknowledge the discomfort they were causing. If you value basic comfort, respectful service, and your health, I strongly advise you to stay elsewhere.
10
Debbie
1 dec. 2024
·
Stannade 2 nätter
Front desk staff was extremely helpful at checkin and giving recommendations and directions! Loved our stay largely because of staff friendliness. The hotel was luxurious well appointed. Would definitely recommend.
Front desk staff was extremely helpful at checkin and giving recommendations and directions! Loved our stay largely because of staff friendliness. The hotel was luxurious well appointed. Would definitely recommend.
10
Kaylee
22 sep. 2025
·
Stannade 1 natt
Great location to the palace, quiet, & clean. Staff was wonderful too. Somehow ended up stepping in glass and they were able to get me tweezers sent right to my door within minutes. Would stay here again.
Great location to the palace, quiet, & clean. Staff was wonderful too. Somehow ended up stepping in glass and they were able to get me tweezers sent right to my door within minutes. Would stay here again.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt läge för Schönbrunn Palace och djurparken i ett lugnt område med enkel tillgång till staden via kollektivtrafik i närheten. Vissa gäster tycker att det ligger långt från de gamla stadens sevärdheter.
Relaterade gästrecensioner
10
helen
9 sep. 2025
·
Stannade 4 nätter
A really lovely hotel. Clean quiet excellent location. Very easy access to centre of Vienna.
A really lovely hotel. Clean quiet excellent location. Very easy access to centre of Vienna.
10
Erica
19 aug. 2025
·
Stannade 3 nätter
Had an amazing stay at this hotel! It was close enough to the city but also far enough away from the noise and busy city. Very close to the train station that easily connected us to all major attractions! I would definitely stay here again!!
Had an amazing stay at this hotel! It was close enough to the city but also far enough away from the noise and busy city. Very close to the train station that easily connected us to all major attractions! I would definitely stay here again!!
10
Kevin
10 sep. 2025
·
Stannade 3 nätter
Nice, clean stay right next to Schönbrunn Palace. Very close to bars, restaurants, and public transportation.
Nice, clean stay right next to Schönbrunn Palace. Very close to bars, restaurants, and public transportation.
8
Pietro
5 dec. 2025
·
Stannade 1 natt
Quick check in/out. Room was spacious and warm. Comfortable. Lacked a bit of character. The hotel location is nice next to the subway and the palace park. It’s a bit far from downtown though.
Quick check in/out. Room was spacious and warm. Comfortable. Lacked a bit of character. The hotel location is nice next to the subway and the palace park. It’s a bit far from downtown though.
10
ANDRZEJ
15 sep. 2023
·
Stannade 2 nätter
Great location right next to the metro, a few steps from the palace complex, clean rooms. No car needed, parking very expensive. I recommend using public transport or hop in hop off.
Great location right next to the metro, a few steps from the palace complex, clean rooms. No car needed, parking very expensive. I recommend using public transport or hop in hop off.
10
MICHAEL
22 dec. 2025
·
Stannade 5 nätter
My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!
My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!
10
Peter
15 jan. 2024
·
Stannade 2 nätter
Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.
Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.
10
Olga
9 juni 2025
·
Stannade 5 nätter
Excellent location, lots of restaurants to chose, metro, Trolley walking distance, Schonbrunn Palace 10 minutes walk, very friendly staff, we have a wonderful time, great price, and of course come back.
Excellent location, lots of restaurants to chose, metro, Trolley walking distance, Schonbrunn Palace 10 minutes walk, very friendly staff, we have a wonderful time, great price, and of course come back.
10
Tracy
9 dec. 2025
·
Stannade 3 nätter
Great location. Fabulous room. Beautiful bathroom. Very clean. Nice staff. Easy to get to from airport. 2 minute walk to Heitzing UBahn with quick access all over Vienna. Only 45Minutes to the airport. Highly recommend
Great location. Fabulous room. Beautiful bathroom. Very clean. Nice staff. Easy to get to from airport. 2 minute walk to Heitzing UBahn with quick access all over Vienna. Only 45Minutes to the airport. Highly recommend
10
Alexandra
12 aug. 2024
·
Stannade 2 nätter
Right beside Schonbrunn Palace (across the street to an entrance to the gardens!) and very walkable area. Public transit is across the street. Lovely place to stay outside the city center.
Right beside Schonbrunn Palace (across the street to an entrance to the gardens!) and very walkable area. Public transit is across the street. Lovely place to stay outside the city center.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten får ofta beröm för variation och kvalitet, och restaurangen är väl ansedd. Nackdelarna är det höga frukostpriset, vissa begränsade utbud och begränsade öppettider i baren under evenemang.
Relaterade gästrecensioner
6
Rainer
12 aug. 2025
·
Stannade 3 nätter
Hotel ist schön gelegen und eigentlich angenehm. Allerdings missfällt, das mittlerweile beim Frühstück (28 €!)die Eierspeisenstation eingestellt wurde, das war bisher ein Highlight. Es wird eben gespart, seit das Hotel einen neuen Eigentümer hat.
Hotel ist schön gelegen und eigentlich angenehm. Allerdings missfällt, das mittlerweile beim Frühstück (28 €!)die Eierspeisenstation eingestellt wurde, das war bisher ein Highlight. Es wird eben gespart, seit das Hotel einen neuen Eigentümer hat.
10
Margaret
20 okt. 2025
·
Stannade 3 nätter
Location was great. Breakfast choice were wonderful. There was an omelet station. Staff helpful.
Location was great. Breakfast choice were wonderful. There was an omelet station. Staff helpful.
8
Jackie
21 okt. 2025
·
Stannade 3 nätter
Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.
Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.
8
Oliver
8 nov. 2024
·
Stannade 4 nätter
Frühstück war ok aber nichts Besonderes und mit 28€ überteuert, habe immer im Cafe gefrühstückt. Internet war stark aber hatte gelegentliche Ausfälle.
Frühstück war ok aber nichts Besonderes und mit 28€ überteuert, habe immer im Cafe gefrühstückt. Internet war stark aber hatte gelegentliche Ausfälle.
10
Mariyana
25 okt. 2025
·
Stannade 4 nätter
Beautiful hotel, excellent service and fantastic breakfast
Beautiful hotel, excellent service and fantastic breakfast
10
John
9 okt. 2025
·
Stannade 6 nätter
Clean and modern room, bathtub as requested. Clean and well serviced. Breakfasts were excellent. Restaurant meals were fine and reasonably priced
Clean and modern room, bathtub as requested. Clean and well serviced. Breakfasts were excellent. Restaurant meals were fine and reasonably priced
10
Werner
18 aug. 2025
·
Stannade 3 nätter
Frühstück ist ausgezeichnet und der Komfort im Hotel ist sehr gut.
Frühstück ist ausgezeichnet und der Komfort im Hotel ist sehr gut.
8
Birgit
16 sep. 2024
·
Stannade 2 nätter
Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.
Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.
8
Wenche
2 jan. 2026
·
Stannade 3 nätter
It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.
It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.
8
Hee Tae
1 nov. 2023
·
Stannade 8 nätter
The hotel had a worst breakfast buffet I have ever had. Don’t go there. Macdonald restaurant is a 3 minute walk from the hotel.
The hotel had a worst breakfast buffet I have ever had. Don’t go there. Macdonald restaurant is a 3 minute walk from the hotel.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Patrik
för 4 veckor sedan
·
Stannade 3 nätter
Väldigt fint hotel med fantastisk frukost.
Väldigt fint hotel med fantastisk frukost.
8
John
25 aug. 2025
·
Stannade 4 nätter
Fräscht hotell med trevlig personal. Bekvämt hotell med bra sängar. Den enda nackdelen var att städningen kunde varit bättre och att rummen inte städades förens vid 16 tiden.
Fräscht hotell med trevlig personal. Bekvämt hotell med bra sängar. Den enda nackdelen var att städningen kunde varit bättre och att rummen inte städades förens vid 16 tiden.
10
Wilhelm
17 juni 2025
·
Stannade 1 natt
Vackert och trevligt hotell, rekommenderas!
Vackert och trevligt hotell, rekommenderas!
10
B C
6 aug. 2023
·
Stannade 4 nätter
Vårt resa var en kort vistelse i huvudstaden. Efter en resa ifrån Gastein landade vi väl vehållna till proffsig bemötande.Allt gick smidigt. En störning var en AC krångel som ledde till att vi byte rum. Även det gick det att fixa utan problem. Tack för hjälpen ifrån natt personel.
Vårt resa var en kort vistelse i huvudstaden. Efter en resa ifrån Gastein landade vi väl vehållna till proffsig bemötande.Allt gick smidigt. En störning var en AC krångel som ledde till att vi byte rum. Även det gick det att fixa utan problem. Tack för hjälpen ifrån natt personel.
6
dirk
för 2 veckor sedan
·
Stannade 2 nätter
Laut, Patkhaus 60€ pro Tag
Laut, Patkhaus 60€ pro Tag
Hietzinger Hauptstraße 10-14, Wien, Österrike
Läge
I Wien-området Hietzing ligger Austria Trend Parkhotel Schönbrunn, en kvarts promenad från Schönbrunn Zoo och Schloss Schönbrunn. Detta hotell i lyxstil ligger 2,3 km från Schönbrunn Bad.
Schönbrunn slottspark(0.1 miles)
Schönbrunn Zoo(0.3 miles)
Schloss Schönbrunn(0.6 miles)
Mariahilferstrasse(0.8 miles)
Schönbrunn Bad(0.9 miles)
Raimund Theater(1 miles)
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och förbandslåda.
- Husdjur tillåts endast i vissa rum (avgifter tillkommer, information om detta under Avgifter). Gäster kan få ett av dessa rum genom att kontakta receptionen direkt med hjälp av informationen i bokningsbekräftelsen.
- Avgift för frukostbuffé: EUR 28 för vuxna och EUR 14 för barn
- Parkeringsavgift: EUR 45 per dag
- Avgift för husdjur: EUR 20 per husdjur per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Rökfria rum
Rumservice
Tur- och utflyktsdisk
Kemtvätt
Tjänster
Tur- och utflyktsdisk
Kemtvätt
Städning
Bankettinrättningar
Värdeförvaring
Bagageförvaring
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Trädgård
Cykling
Utemöbler
Allmänt
Rumservice
Restaurang
Rökfria rum
Lunchpaket
Frukost på rummet
Allergifritt rum tillgängligt
Familjerum
Snack Bar/Deli
Parkering
Parkering
Laddningsstation för elbil
Internet
Gratis wi-fi