Name: The Hillcrest Hotel
Address: Cronton Lane, Widnes, Cheshire (comté), GB
Price range: 55 $US–83 $US per night
Rating: 7.3

Ce qu'en disent des voyageurs

Les commentaires sur The Hillcrest Hotel soulignent un hall d'entrée rénové et accueillant, ainsi qu'un parking pratique et une situation géographique avantageuse. Cependant, les plaintes récurrentes concernant des chambres vieillottes, des matelas inconfortables, des douches faibles ou peu fiables et une propreté inégale viennent nuancer l'expérience.

Le service est souvent aimable et serviable, bien que certains clients signalent un manque de personnel, un enregistrement lent ou des interactions abruptes. La qualité du petit-déjeuner et du restaurant varie considérablement, et le bar ou le restaurant est parfois fermé pour des événements ou en raison d'un manque de personnel. Plusieurs commentaires font également état de nuisances sonores provenant d'autres clients ou de fonctions. Dans l'ensemble, attendez-vous à un séjour simple avec des compromis clairs.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le vaste parking sur place est apprécié. Cependant, le bar ou le restaurant est parfois fermé ou manque de personnel, l'ascenseur semble vieux ou peu fiable, et les parties communes semblent rénovées tandis que des améliorations plus importantes sont encore en cours.

Avis de voyageur à ce sujet

10

C

13 déc. 2022

·

A séjourné 1 nuit

Very impressed. The hotel's main areas have been refurbished to a very high standard. So light, airy and fresh. Put a smile on my face as I arrived. They are in the process of updating the bedrooms, but even though ours wasn't done, it was lovely, clean, comfortable and the bed was really comfortable, with good pillows. I had an excellent night's sleep. The staff were really helpful, especially the manager. We will be back.

2

Swerve

11 mai 2024

·

A séjourné 2 nuits

This hotel has been done up nice rooms, went to get a drink from bar at 2130 to find it shut four to having lots of trouble in there drugs etc, went earlier next night to find it was completely shut even restaurant for a party event, the hotel feel unsafe as they have lots of residents there hanging around smoking weed arguing till early hours I even saw one of them letting a dog out there car boot for air then putting it back in the place felt like a ymca

10

Eric

24 sept. 2023

·

A séjourné 1 nuit

nice place, nice big bedrooms with brewing facilities but bathroom could do with a refurb but still enjoyed shower but it was from taps not a unit.great food loved it, good selection of drinks. very friendly and proffesional staff from the minute you get there to leaving, front desk to restuarant to domestics, defintly would stay there again and would recommend it

2

Stephen

7 févr. 2025

·

A séjourné 1 nuit

Awful room noisy all night, bar and restaurant closed. Not recommended

10

Stuart

24 août 2025

·

A séjourné 1 nuit

Check in was quick and friendly. Ample parking and a good location. The room was adequate and what I expected.

4

Shaun

6 nov. 2025

·

A séjourné 1 nuit

Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.

8

Jonathan

30 juin 2023

·

A séjourné 6 nuits

Very swish entrance, room was great, comfy enough, restaurant was surprisingly good, i enjoyed the open front to the restaurant giving very airy, almost al fresco dining. I was working nearby and thoroughly enjoyed my stay. Food and service was excellent!

6

caroline

2 nov. 2025

·

A séjourné 1 nuit

Arrived 15 mins before our check in time to be told we couldn't check in until 2 which was acceptable but the room was not ready at 2 and still not ready at 3.We was told it was fully booked the night before and they only had 3 cleaners to do the rooms(poor excuse)The reception area had many people experiencing the same thing.The bloke that was on reception was also the person that was managing the bar as we waited for our room.He clearly can't be in 2 places at the same time so many were getting frustrated at it being undermanned. When we finally got to our room the code wouldn't work so i had to go and rectify this.There was a stain where a toothbrush had been and dirt around the tap which was easy to remove.There was no toilet roll holder only a bracket where it was.Breakfast wasn't very warm but it was ok. This hotel looks very nice which is a shame but it is definitely needs more staff and extra care in certain places.

6

Sharon

22 janv. 2023

·

A séjourné 1 nuit

On the outside the hotel looks amazing, the reception and restaurant to. The front of house staff were great, friendly and welcoming. Breakfast was lovely but the room it is in appears to be a little make shift, as if it is something they only thought about. The rooms and room areas we a lot different. The rooms were predominately clean and tidy, but with issues. The furniture is very dated, with draws that dont open properly and just looks very different to the polished reception. When we arrived they was a pile of dirty linen left on the floor in the hall way, and was still there the next day. Not a great look. At one point the lift was broken and they appeared to spend an amount of time looking for a member of staff to reset it, just ring a repair man! H&S would have been better served by a qualified elevator repair service than Joe from back of house. On one of the mornings it looked as if someone had been sick on the front steps and it took a little while for that to be cleaned. I think for £100 per night, they need to up their game a little. Would i stay there again, I dont know. I do need to finish that the staff were very good and approachable.

8

Keith

5 mai 2024

·

A séjourné 1 nuit

Very pleasant at Reception. Waitress service good. Lift antiquated and noisy

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale, avec plusieurs signalements d'articles sales ou tachés et de détails négligés, ainsi que de nombreuses mentions de chambres très propres et d'espaces publics bien entretenus. Les normes d'entretien varient considérablement d'un séjour à l'autre.

Avis de voyageur à ce sujet

4

Susan

6 déc. 2025

·

A séjourné 1 nuit

Rooms dirty cold no water beds very uncomfortable

2

Henry

7 sept. 2025

·

A séjourné 1 nuit

Bed had collapsed mattress - hotel had overwhelming smell of smoke on upper floors - sofa in room had foam internals showing - sofa in room had cigarette burns on arms - bathroom floor grout had been painted… poorly because it’s dirty - bathroom has unacceptable amount of human hair.

10

C

13 déc. 2022

·

A séjourné 1 nuit

Very impressed. The hotel's main areas have been refurbished to a very high standard. So light, airy and fresh. Put a smile on my face as I arrived. They are in the process of updating the bedrooms, but even though ours wasn't done, it was lovely, clean, comfortable and the bed was really comfortable, with good pillows. I had an excellent night's sleep. The staff were really helpful, especially the manager. We will be back.

2

James

24 janv. 2023

·

A séjourné 1 nuit

Paid £99 room 24 for the night, breakfast not included, the room was so tired and full of marks. We booked as a treat we got a stag room than couples room, had a velvet head board and it had finger marks from last guests in it awful wanted to go home it was filthy, oh but Reception looks fantastic but after you walk past and into rooms area it is so dirty and tired, we took pictures it was that rundown disgusting. No info whatsoever in room about restaurant when I ask reception where’s info she said we don’t put info in rooms as restaurant is a separate entity!! Hello! The big board on the roadside says Hillcreast and Restaurant, Lift did not work. Our room was next to stairs door every time someone walked through it banged!! Put a bloody hush bar on it even TLodge have these. What’s wrong with you guys where has the class gone , we stayed at Prem Lodge week before IT WAS so clean, oh it knocked spots off your filthy room half the price. You should not charge £99 it was only worth £50 with a explanation that you are getting an awful room in fact you should show people the room before they pay shame on you Hillcreast I took pictures and the are on my fb page your room should be closed down it was filthy and tired and you really did not give a toss, close the section down stop ripping nice couples off, revamp but not on the go, have a look at the pictures tired and dirty so disappointing stop selling 3rd class at first class price.

10

Lesley

26 juil. 2025

·

A séjourné 1 nuit

Staff friendly and very helpful. Room was a bit warm as it was a humid day. Reception got us a fan for the room. Was very clean and comfortable room and very quiet and peaceful sleep. In the morning we had breakfast the lady we spoke to was amazingly helpfully and hospitable. Made sure we had everything we needed and even had a lovely chat with us after we finished. Great service and breakfast. Will definitely stay again.

6

Jane

6 oct. 2025

·

A séjourné 2 nuits

Shower not fit for purpose. Carpet in room disgustingly filthy.

8

Green

30 oct. 2025

·

A séjourné 1 nuit

Very clean room, staff was excellent, I was welcomed with a smile. I love the space of the room.

10

JOHN

23 déc. 2024

·

A séjourné 1 nuit

Very clean and tidy, well situated for amenities.

4

Helen

16 sept. 2025

·

A séjourné 1 nuit

Lovely staff but condition of the hotel needs improvement. Both the interior and exterior of the hotel are tired and dated. Overall room was of an ok standard however there were numerous stains that should have been cleaned.

6

David

12 déc. 2025

·

A séjourné 2 nuits

The hotel appears to need a lot of tlc. bathroom door could not be closed due to the panel coming off and forcing the hinges to strain, dripping toilet system, taps difficult to use. matress was just a collection of springs. having stated that it was generally quiet and clean.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de spacieuses à très petites, avec des signalements fréquents de matelas affaissés ou inconfortables, un décor démodé et une faible pression ou un contrôle de la température de la douche. Certains clients mentionnent également du bruit provenant d'autres clients ou de fonctions, ainsi que des problèmes occasionnels avec la télévision.

Avis de voyageur à ce sujet

4

Peter

17 mars 2024

·

A séjourné 1 nuit

Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.

10

Janet

14 déc. 2025

·

A séjourné 1 nuit

Everything was excellent except for the bed it had a massive dip in the mattress I even took pictures of it,

4

Susan

6 déc. 2025

·

A séjourné 1 nuit

Rooms dirty cold no water beds very uncomfortable

10

Paula

27 juin 2025

·

A séjourné 1 nuit

Our stay was perfect, just the shower was very kow pressure, could do with walk in shower

6

Elizabeth

15 déc. 2023

·

A séjourné 1 nuit

Booked a Twin room,have normally stayed in a Double. The room was very small and the single beds were very small.!! Like Caravan single beds. Did not sleep well at all.

10

FLORENCE

28 août 2025

·

A séjourné 1 nuit

Room was very spacious and neat. Shower pressure was low. Aside that, it was a nice place to stay

4

Shaun

6 nov. 2025

·

A séjourné 1 nuit

Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.

6

David

12 déc. 2025

·

A séjourné 2 nuits

The hotel appears to need a lot of tlc. bathroom door could not be closed due to the panel coming off and forcing the hinges to strain, dripping toilet system, taps difficult to use. matress was just a collection of springs. having stated that it was generally quiet and clean.

4

Paul

3 juin 2024

·

A séjourné 1 nuit

We were particularly disappointed with our room. The bathroom had cracked and broken tiles, towel rail torn from the wall, extract fan not working etc. The single beds were the smallest single beds I have ever experienced, dressing table was very badly stained, chair was covered in crumbs or particles of whatever, decor extremely poor, tv had only one channel we could access. For the costs charged we would have expected a much higher standard

6

Alison

3 févr. 2024

·

A séjourné 2 nuits

Stayed at this hotel before over the years, room was lovely, paid for a deluxe, shower in the bathroom was a disgrace, hardly any pressure, you had to hold it, mentioned when checking out and they said were aware already!!! Breakfast was disappointing, cold food, cold plates, had to ask for bread for toast. Think it might be used at present for homeless. Receptionist was lovely and friendly. Foyer area has had a refurbish and very nice.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients soulignent le personnel aimable et serviable et un enregistrement facile. D'autres signalent un manque de personnel, un temps d'attente long ou retardé pour la disponibilité de la chambre, et des interactions occasionnellement abruptes.

Avis de voyageur à ce sujet

6

Dr

14 sept. 2025

·

A séjourné 1 nuit

Good customer service, some minor cleaniliness issues like dirty kettle etc... but staff was helpful in trying to rectify. Would recommend.

10

Joanne

2 sept. 2025

·

A séjourné 2 nuits

Excellent hotel, always stay here as close to family.Staff always helpful

10

Lesley

26 juil. 2025

·

A séjourné 1 nuit

Staff friendly and very helpful. Room was a bit warm as it was a humid day. Reception got us a fan for the room. Was very clean and comfortable room and very quiet and peaceful sleep. In the morning we had breakfast the lady we spoke to was amazingly helpfully and hospitable. Made sure we had everything we needed and even had a lovely chat with us after we finished. Great service and breakfast. Will definitely stay again.

6

Shaun

18 juil. 2023

·

A séjourné 1 nuit

Not a great place to stay, building works, unintrested staff and not exactly good value for money.

10

Stuart

24 août 2025

·

A séjourné 1 nuit

Check in was quick and friendly. Ample parking and a good location. The room was adequate and what I expected.

6

Frances

18 nov. 2025

·

A séjourné 1 nuit

The reception staff were welcoming and helpful. The room was clean and bed comfortable. Only downside was toilet didn't flush so had to use a bin of water each time to 'flush' the toilet, which was awful.

10

Ena

10 déc. 2023

·

A séjourné 1 nuit

A very friendly Hotel all staff couldn't do enough for you, the recent re- decoration is absolutely beautiful to both the rooms and passages.

6

caroline

2 nov. 2025

·

A séjourné 1 nuit

Arrived 15 mins before our check in time to be told we couldn't check in until 2 which was acceptable but the room was not ready at 2 and still not ready at 3.We was told it was fully booked the night before and they only had 3 cleaners to do the rooms(poor excuse)The reception area had many people experiencing the same thing.The bloke that was on reception was also the person that was managing the bar as we waited for our room.He clearly can't be in 2 places at the same time so many were getting frustrated at it being undermanned. When we finally got to our room the code wouldn't work so i had to go and rectify this.There was a stain where a toothbrush had been and dirt around the tap which was easy to remove.There was no toilet roll holder only a bracket where it was.Breakfast wasn't very warm but it was ok. This hotel looks very nice which is a shame but it is definitely needs more staff and extra care in certain places.

8

Tracey

3 déc. 2025

·

A séjourné 1 nuit

Nice hotel, pleasant staff, clean and guests are well provided for. A little tired in places but appearances suggest the owners try to keep up with repairs and decoration. Would stay again.

2

David

30 sept. 2025

·

A séjourné 1 nuit

Lady with curly brown hair on reception had a very poor attitude very abrupt and not welcoming in any way. No advice i.e. internet code etc just heres your keycard! Couldnt get in my room as keycode looked like two 66 but apparently were two 55 hand written. Had to go back down to reception were again was looked at with distain but fortunately the more receptive blond lady helped me out. Room was tired in need of full refurb especially bathroom. Hotel in general looks like it needs full make over with staff that understand customer service basics!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les clients décrivent l'emplacement comme pratique pour les commodités et les transports en commun. Plusieurs l'ont trouvé bien placé pour leurs projets.

Avis de voyageur à ce sujet

4

Peter

17 mars 2024

·

A séjourné 1 nuit

Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.

10

Joanne

2 sept. 2025

·

A séjourné 2 nuits

Excellent hotel, always stay here as close to family.Staff always helpful

10

Stuart

24 août 2025

·

A séjourné 1 nuit

Check in was quick and friendly. Ample parking and a good location. The room was adequate and what I expected.

10

JOHN

23 déc. 2024

·

A séjourné 1 nuit

Very clean and tidy, well situated for amenities.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés à négatifs, citant un choix limité, des articles froids et un réapprovisionnement lent, bien que certains clients l'aient apprécié. En revanche, plusieurs commentaires louent les repas et le service du restaurant sur place.

Avis de voyageur à ce sujet

10

Neil

14 avr. 2024

·

A séjourné 2 nuits

Very polite and helpful, good facilities and food was good as well, well recommend for a stay.

8

Gary

28 janv. 2024

·

A séjourné 1 nuit

A very nice hotel with excellent facilities. Staff were very friendly and the food was lovely. The bedroom was ok but in need of redecoration and the restaurant was cold and not comfortable but would stay again

4

Steven

7 mars 2023

·

A séjourné 1 nuit

I have stayed in much better for less. Unfortunately I paid a premium but the property did not match my expectation. The breakfast was poor in fact very poor! limited choice. I wont be back. The room was ok , not the cleanest and I had no TV remote.

8

Noel

9 nov. 2025

·

A séjourné 1 nuit

The breakfast was a bit average. Cheap sausage. Hash browns were a bit damp. The toaster burnt the toast one side and was uncooked other side. Cold coffee, no water and the juice was like cordial.

6

Stuart

27 févr. 2023

·

A séjourné 2 nuits

Nice bar area. Basic rooms, they don’t look like they have been done up for a long time and some of the interior decor has long seen better days. Shower was awful and struggled to get pressure. Breakfast restaurant was freezing cold. Not great value

10

Eric

24 sept. 2023

·

A séjourné 1 nuit

nice place, nice big bedrooms with brewing facilities but bathroom could do with a refurb but still enjoyed shower but it was from taps not a unit.great food loved it, good selection of drinks. very friendly and proffesional staff from the minute you get there to leaving, front desk to restuarant to domestics, defintly would stay there again and would recommend it

4

Shaun

6 nov. 2025

·

A séjourné 1 nuit

Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.

8

Jonathan

30 juin 2023

·

A séjourné 6 nuits

Very swish entrance, room was great, comfy enough, restaurant was surprisingly good, i enjoyed the open front to the restaurant giving very airy, almost al fresco dining. I was working nearby and thoroughly enjoyed my stay. Food and service was excellent!

8

Steven

22 juin 2023

·

A séjourné 1 nuit

Nice to see the property being updated intetnally, my room was pleasant but uncomfortably warm saying that fan and aircon unit was provided. Shame the bathroom was dated. The new mini fridge in the unit was not very effective. The meal deal was great but breakfast was poor!. Overall not a bad stay but way overpriced.

6

Alison

3 févr. 2024

·

A séjourné 2 nuits

Stayed at this hotel before over the years, room was lovely, paid for a deluxe, shower in the bathroom was a disgrace, hardly any pressure, you had to hold it, mentioned when checking out and they said were aware already!!! Breakfast was disappointing, cold food, cold plates, had to ask for bread for toast. Think it might be used at present for homeless. Receptionist was lovely and friendly. Foyer area has had a refurbish and very nice.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	55 $US
février	61 $US
mars	63 $US
avril	67 $US
mai	66 $US
juin	57 $US
juillet	59 $US
août	73 $US
septembre	63 $US
octobre	81 $US
novembre	63 $US
décembre	64 $US

di	lu	ma	me	je	ve	sa
1 $56	2 $59	3 $64	4 $65	5 $59	6 $61	7 $83
8 $55	9 $59	10 $65	11 $64	12 $59	13 $60	14 $83
15 $56	16 $59	17 $66	18 $65	19 $59	20 $61	21 $83
22 $57	23 $59	24 $66	25 $65	26 $59	27 $62	28 $81
29 $55	30 $61

The Hillcrest Hotel

Prix pour The Hillcrest Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Confort, 1 très grand lit

Chambre Double Standard

Suite Familiale

Chambre Double Deluxe

Chambre avec lits jumeaux

Avis des voyageurs sur The Hillcrest Hotel

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $64	21 $64	22 $59	23 $61	24 $80
25 $56	26 $59	27 $64	28 $64	29 $59	30 $61	31 $83