Name: Merchants Manor Spa
Address: Western Terrace, Falmouth, Cornouailles, GB
Price range: 169 $US–265 $US per night
Rating: 8.63

Ce qu'en disent des voyageurs

Au Merchants Manor Spa, de nombreux clients saluent le personnel accueillant et chaleureux, les chambres spacieuses et confortables, ainsi que les installations populaires telles que la piscine, le bar et le parking pratique. Les commentaires sur la restauration et l'expérience d'enregistrement en libre-service sont plus mitigés.

Le petit-déjeuner est généralement apprécié, bien que certains mentionnent un service lent, un café froid, un choix de céréales limité ou des prix plus élevés pour les petits-déjeuners anglais. Le dîner semble moins régulier, certains notant des menus limités ou des plats médiocres, tandis que d'autres apprécient les offres du bar et le rôti du dimanche. Beaucoup soulignent l'emplacement idéal et piétonnier à proximité des plages, de la ville et des gares. La propreté est généralement impeccable et l'atmosphère est détendue et accueillante. Attendez-vous à une base confortable avec une touche moderne et un service en libre-service.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine est souvent saluée, et les clients apprécient le bar chaleureux et le parking facile. Certains mentionnent également des espaces communs agréables.

Avis de voyageur à ce sujet

10

Janina

26 oct. 2025

·

A séjourné 1 nuit

Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.

10

Andrew

7 déc. 2025

·

A séjourné 2 nuits

Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.

8

Diane

23 août 2025

·

A séjourné 1 nuit

Lovely welcome. Nice to have a swim.

6

Michael

27 août 2025

·

A séjourné 4 nuits

The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.

10

Kristina

26 mai 2025

·

A séjourné 4 nuits

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.

8

Roshan

11 sept. 2024

·

A séjourné 2 nuits

Good location and walkable into town. Nice breakfast & facilities.

8

Stephen

13 sept. 2022

·

A séjourné 1 nuit

Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'

8

Darren

13 juil. 2025

·

A séjourné 1 nuit

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

10

David

1 janv. 2025

·

A séjourné 4 nuits

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.

8

Keith

13 déc. 2025

·

A séjourné 4 nuits

Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les clients décrivent fréquemment les chambres et les espaces communs comme propres. Un seul signalement isolé fait état d'une propreté médiocre dans une chambre.

Avis de voyageur à ce sujet

10

kathryn

25 août 2024

·

A séjourné 1 nuit

Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.

2

Adele

6 oct. 2024

·

A séjourné 1 nuit

Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.

10

Andy

9 juin 2025

·

A séjourné 2 nuits

Was nice clean friendly staff very helpful would stay again

10

Paul

17 juin 2025

·

A séjourné 1 nuit

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches

6

Michael

27 août 2025

·

A séjourné 4 nuits

The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.

10

Antoinette

22 juin 2025

·

A séjourné 2 nuits

We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.

8

Darren

13 juil. 2025

·

A séjourné 1 nuit

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

8

Keith

13 déc. 2025

·

A séjourné 4 nuits

Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.

10

Cheryl

22 déc. 2024

·

A séjourné 1 nuit

Lovely stay , nice room great breakfast

10

Vivienne

4 nov. 2025

·

A séjourné 1 nuit

All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreux clients signalent des chambres spacieuses, confortables et bien décorées. Certains soulignent des problèmes tels que le bruit dans les couloirs ou le fait que certaines chambres nécessitent une rénovation.

Avis de voyageur à ce sujet

10

kathryn

25 août 2024

·

A séjourné 1 nuit

Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.

10

Martyn

14 févr. 2025

·

A séjourné 1 nuit

Great place. Rooms really good size. Staff amazing, food and drink lovelly.

10

Andrew

7 déc. 2025

·

A séjourné 2 nuits

Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.

10

Jaye

18 sept. 2025

·

A séjourné 1 nuit

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel

10

Paul

17 juin 2025

·

A séjourné 1 nuit

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches

6

Michael

27 août 2025

·

A séjourné 4 nuits

The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.

2

Jean-Michel

23 avr. 2022

·

A séjourné 2 nuits

Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.

10

Antoinette

22 juin 2025

·

A séjourné 2 nuits

We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.

10

Phil

11 avr. 2025

·

A séjourné 1 nuit

Lovely roim, spacious, well appointed.

8

Darren

13 juil. 2025

·

A séjourné 1 nuit

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité, son attention et son accueil. Cependant, l'enregistrement/départ en libre-service est perçu comme impersonnel par certains et peut parfois poser problème.

Avis de voyageur à ce sujet

10

Andrew

7 déc. 2025

·

A séjourné 2 nuits

Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.

10

Andy

9 juin 2025

·

A séjourné 2 nuits

Was nice clean friendly staff very helpful would stay again

2

Jean-Michel

23 avr. 2022

·

A séjourné 2 nuits

Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.

10

Kristina

26 mai 2025

·

A séjourné 4 nuits

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.

10

Kevin

20 juin 2025

·

A séjourné 2 nuits

Very lovely staff. Made the stay for me

8

Stephen

13 sept. 2022

·

A séjourné 1 nuit

Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'

10

Justin

15 sept. 2025

·

A séjourné 1 nuit

The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay

10

David

1 janv. 2025

·

A séjourné 4 nuits

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.

10

Vivienne

4 nov. 2025

·

A séjourné 1 nuit

All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.

10

Nick

12 juin 2025

·

A séjourné 1 nuit

Great hotel with great service

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les clients trouvent souvent l'emplacement pratique et piétonnier, à proximité de la ville, des plages et des gares, certains notant un cadre calme et agréable.

Avis de voyageur à ce sujet

10

Paul

17 juin 2025

·

A séjourné 1 nuit

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches

10

Kristina

26 mai 2025

·

A séjourné 4 nuits

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.

8

Roshan

11 sept. 2024

·

A séjourné 2 nuits

Good location and walkable into town. Nice breakfast & facilities.

8

Stephen

13 sept. 2022

·

A séjourné 1 nuit

Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'

8

Darren

13 juil. 2025

·

A séjourné 1 nuit

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

10

Chris

29 juil. 2025

·

A séjourné 1 nuit

Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting

10

David

1 janv. 2025

·

A séjourné 4 nuits

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.

10

Stewart

18 août 2025

·

A séjourné 1 nuit

Nice hotel , good location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement apprécié, bien que certains mentionnent un service lent, un café froid, un choix de céréales limité ou des prix plus élevés pour les petits-déjeuners anglais. Les commentaires sur le dîner sont mitigés, certains signalant des menus limités ou des plats médiocres tandis que d'autres louent la cuisine du bar ou les rôtis.

Avis de voyageur à ce sujet

10

Janina

26 oct. 2025

·

A séjourné 1 nuit

Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.

10

Martyn

14 févr. 2025

·

A séjourné 1 nuit

Great place. Rooms really good size. Staff amazing, food and drink lovelly.

6

Philip

29 sept. 2024

·

A séjourné 1 nuit

The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing

6

Michael

27 août 2025

·

A séjourné 4 nuits

The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.

10

Kristina

26 mai 2025

·

A séjourné 4 nuits

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.

8

Roshan

11 sept. 2024

·

A séjourné 2 nuits

Good location and walkable into town. Nice breakfast & facilities.

8

Darren

13 juil. 2025

·

A séjourné 1 nuit

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

10

Justin

15 sept. 2025

·

A séjourné 1 nuit

The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay

10

David

1 janv. 2025

·

A séjourné 4 nuits

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.

8

Keith

13 déc. 2025

·

A séjourné 4 nuits

Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	150 $US
février	167 $US
mars	159 $US
avril	197 $US
mai	222 $US
juin	246 $US
juillet	251 $US
août	234 $US
septembre	235 $US
octobre	203 $US
novembre	157 $US
décembre	157 $US

di	lu	ma	me	je	ve	sa
1 $181	2 $169	3 $181	4 $181	5 $193	6 $205	7 $217
8 $193	9 $193	10 $193	11 $193	12 $193	13 $205	14 $265
15 $181	16 $181	17 $193	18 $193	19 $203	20 $214	21 $224
22 $192	23 $192	24 $192	25 $203	26 $192	27 $214	28 $224
29 $193	30 $192

Merchants Manor Spa

Prix pour Merchants Manor Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Classique

Chambre Standard

Chambre Exécutive

Chambre Standard

Chambre Confort, 1 chambre

Avis des voyageurs sur Merchants Manor Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $217	21 $241	22 $217	23 $217	24 $254
25 $228	26 $228	27 $217	28 $217	29 $205	30 $217	31 $224