The Royal & Fortescue Hotel

bon endroit

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First of all the positives. Lovely reception staff. Rooms were lovely and clean. Location perfect for our needs. Negatives, once you leave the reception and ground floor it is a very dated building. Our room was small but clean, issue glass screen in bathroom which you can’t move due to sink being in way so you cant get to the taps without climbing in the bath. I was woken around 2am by a really noisy butch of guests, not the hotels fault but could probably do with some sound proofing as the only reason I woke up was because it was so loud I thought they were in our room. Breakfast, lovely girls but didn’t ask us about allergies, showed us to table didn’t advise about cereals or juices. Asked if we wanted tea or coffee and took our breakfast order. How would I like my eggs? Pouched please! Received fried. No I didn’t complain as the lady sat next to us asked for boiled eggs and was told they don’t usually do them so would need to wait 10 minutes, when they arrived they were over cooked. The lady had also been woken by the other guests around 2am. Also restaurant was empty yet the lady and us were put right in a walk way where there seemed to be a lot of human traffic passing us. We did say something to reception on leaving and was offered to speak to a manger but I didn’t feel the need as the receptionist was lovely. Would we stay again, probably not.

Had the smaller type of double room and it was still perfectly spacious, clean and well appointed. Friendly and helpful staff - even giving my bicycle the five star treatment.