Mercure Exeter Southgate Hotel
139 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
139 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Mercure Exeter Southgate Hotel är priset per natt i genomsnitt 97 US$ under den billigaste månaden (januari) och 154 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 97 US$ |
| februari | 98 US$ |
| mars | 100 US$ |
| april | 101 US$ |
| maj | 122 US$ |
| juni | 131 US$ |
| juli | 154 US$ |
| augusti | 112 US$ |
| september | 139 US$ |
| oktober | 118 US$ |
| november | 106 US$ |
| december | 107 US$ |
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sep. · 139 US$
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Dyrast: juli (ca 154 US$)
Billigast: januari (ca 97 US$)
Om detta boende
Du får tillgång till bland annat gym, inomhuspool och bubbelpool. Detta hotell har även gratis wi-fi, bröllopstjänster och en tv i allmänt utrymme.
Bekvämligheter
Du får tillgång till bland annat gym, inomhuspool och bubbelpool. Detta hotell har även gratis wi-fi, bröllopstjänster och en tv i allmänt utrymme.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i Exeter? På detta hotell finns det event- och konferensutrymmen på upp till 14 kvadratmeter, däribland konferensrum och mötesrum. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice dygnet runt. Släck törsten med din favoritdrink i boendets bar. Engelsk frukost serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 07.30 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 156 rummen med minibarer (med vissa gratis produkter). Gratis wi-fi gör att du kan hålla dig uppkopplad. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.
Läge
Mercure Exeter Southgate Hotel ligger centralt i Exeter, 3 min med bil från University of Exeter och 13 min från Dartmoor National Park. Detta hotell med familjevänlig profil ligger 0,3 km från Exeter's Historic Quayside och 0,4 km från City Wall.
Vad finns i närheten
City Wall(0.1 miles)
Exeter's Historic Quayside(0.1 miles)
Cygnet New Theatre(0.2 miles)
Barnfield Theatre(0.2 miles)
Wharfinger's House(0.2 miles)
Princesshay(0.3 miles)
Customs House(0.3 miles)
Saint Martin's Church(0.3 miles)
Clip 'n Climb(0.3 miles)
Quay House Visitor Centre(0.3 miles)
Exeter Cathedral(0.3 miles)
Gandy Street(0.4 miles)
21 The Mint(0.4 miles)
Exeter's Underground Passages(0.4 miles)
Guildhall Shopping Centre(0.4 miles)
Exeter (EXT-Exeter Intl.)(11 miles)
Birmingham Airport (BHX)(170.3 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Läge
Southernhay East, Exeter, England, Storbritannien
City Wall (0.1 miles)
Exeter's Historic Quayside (0.1 miles)
Cygnet New Theatre (0.2 miles)
Barnfield Theatre (0.2 miles)
Wharfinger's House (0.2 miles)
Princesshay (0.3 miles)
Gästrecensioner
7.9
Bra
Baserat på 4 029 verifierade recensioner
Vem bor här?
Företag
24%
Par
44%
Familj
20%
Grupper
6%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Mercure Exeter Southgate Hotel berömmer resenärer det centrala läget nära katedralen och den genomgående vänliga personalen, men rapporterar varierande rumskvalitet, extra avgifter för parkering och poolen samt återkommande underhålls- och temperaturkontrollproblem som påverkar komforten.
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Vad gäster tycker
På Mercure Exeter Southgate Hotel berömmer resenärer det centrala läget nära katedralen och den genomgående vänliga personalen, men rapporterar varierande rumskvalitet, extra avgifter för parkering och poolen samt återkommande underhålls- och temperaturkontrollproblem som påverkar komforten.
Hotellfaciliteter som pool, bastu och gym uppskattas, även om gästerna noterar tillfälliga stängningar, kallt vatten eller defekta funktioner. Vissa tycker att gemensamma utrymmen är imponerande, medan sovrummen kan kännas daterade. Återkopplingen angående frukost och mat är blandad, med både beröm om kvalitet och klagomål om ljummen mat, köer eller höga priser. Bäst för resenärer som prioriterar läge och bekvämligheter framför en perfekt finish.
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Faciliteter
Många recensioner noterar en avgift på £10 för att använda poolen/span och en daglig parkeringsavgift på £15, med begränsad tillgång ibland. Gästerna gillar poolen, bastun och gymmet, men nämner kallt vatten och tillfälliga stängningar eller defekta funktioner.
Relaterade gästrecensioner
6
JANET
2 sep. 2024
·
Stannade 1 natt
We've stayed at this property many times ove the years always look forward to using the pool and leisure facilities,unfortunately now as guests you have to pay £10 each to use them so now maybe time for a rethink location brilliant
We've stayed at this property many times ove the years always look forward to using the pool and leisure facilities,unfortunately now as guests you have to pay £10 each to use them so now maybe time for a rethink location brilliant
6
Ross
27 feb. 2025
·
Stannade 1 natt
Room was cold, heating panel was broken. Parking was extra £15 as at a lot of hotels, pool was an extra £10 which is unusual and they had no steam room and jacuzzi was broken so an expensive swim. Hotel and breakfast were good apart from that but expensive when you add £25 for parking and pool, plus £18 for an average buffet breakfast to £101 for the room
Room was cold, heating panel was broken. Parking was extra £15 as at a lot of hotels, pool was an extra £10 which is unusual and they had no steam room and jacuzzi was broken so an expensive swim. Hotel and breakfast were good apart from that but expensive when you add £25 for parking and pool, plus £18 for an average buffet breakfast to £101 for the room
8
Reena Rishi
20 okt. 2024
·
Stannade 3 nätter
Disappointed that spa not included in the price. Very nice breakfast. Very nice hotel and very nice room - we were free upgraded to Privilege room which was brilliant , more space, lovely big windows with nice view, lovely furniture and drinks included too
Disappointed that spa not included in the price. Very nice breakfast. Very nice hotel and very nice room - we were free upgraded to Privilege room which was brilliant , more space, lovely big windows with nice view, lovely furniture and drinks included too
6
susan
27 aug. 2024
·
Stannade 1 natt
Swimming pool good but shouldn’t have to pay. Sauna not working.
Swimming pool good but shouldn’t have to pay. Sauna not working.
4
Peter
18 aug. 2024
·
Stannade 1 natt
£10 per person per visit to go in the pool
£10 per person per visit to go in the pool
8
Alice
14 okt. 2024
·
Stannade 1 natt
Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it
Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it
8
Clare
13 feb. 2024
·
Stannade 1 natt
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
6
Natalia
27 dec. 2024
·
Stannade 1 natt
Good location. Took long time for the room to flget warm.and felt cold at night. Swimming pool was very cold
Good location. Took long time for the room to flget warm.and felt cold at night. Swimming pool was very cold
8
Jonathan
17 nov. 2024
·
Stannade 1 natt
Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
8
Ajay
22 mars 2024
·
Stannade 1 natt
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
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Renlighet
Städningen är ojämn: flera gäster tyckte att rummen var fläckfria, medan andra rapporterade fläckiga eller slitna mattor, damm eller mögel, tomma dispensrar och missade städdetaljer.
Relaterade gästrecensioner
8
Sadie
30 dec. 2023
·
Stannade 3 nätter
This hotel was an excellent location for us near family for Xmas. Despite issues with facilities on check in (minor), the staff were amazing - fully accommodating and took care of us brilliantly. Cleanliness exemplary. Nice touches like santa in the foyer - luxurious styling, rooms have nice clean sheets, fluffy towels and robes, complimentary drinks, big TV, walk in shower - you could even open the windows a bit (I feel claustrophobic in hotel rooms when the windows don't open!). Excellent stay, thank you!
This hotel was an excellent location for us near family for Xmas. Despite issues with facilities on check in (minor), the staff were amazing - fully accommodating and took care of us brilliantly. Cleanliness exemplary. Nice touches like santa in the foyer - luxurious styling, rooms have nice clean sheets, fluffy towels and robes, complimentary drinks, big TV, walk in shower - you could even open the windows a bit (I feel claustrophobic in hotel rooms when the windows don't open!). Excellent stay, thank you!
10
Michael
22 sep. 2024
·
Stannade 2 nätter
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
8
BeverleyDavid
19 feb. 2024
·
Stannade 2 nätter
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
6
Andrew
23 jan. 2023
·
Stannade 1 natt
Hotel good location how ever room very dirty and tired looking if there for more than one night would have asked to be moved £15 pounds parking for one night outrageous staff friendly
Hotel good location how ever room very dirty and tired looking if there for more than one night would have asked to be moved £15 pounds parking for one night outrageous staff friendly
6
Pauline
2 apr. 2024
·
Stannade 2 nätter
Location was excellent, general areas really nice, pool quiet and clean, staff very good. Downsides - shower gel and shampoo were empty in the bathroom, lipsalve found on floor by window (made us question cleanliness - although all other areas appeared very clean), bar prices very high.
Location was excellent, general areas really nice, pool quiet and clean, staff very good. Downsides - shower gel and shampoo were empty in the bathroom, lipsalve found on floor by window (made us question cleanliness - although all other areas appeared very clean), bar prices very high.
4
Daniel
16 apr. 2024
·
Stannade 1 natt
Initial impressions were good, with a pleasant room. Looking forward to a dip in the pool, it soon became apparent that the leisure facilities cost an additional £10 per person which although on the hotel's Expedia page it was in details which needed scrolling down to. In addition we discovered that the jacuzzi wasn't working. The safe in the room was locked and there was a toenail from a previous occupant on the floor along with multiple crumbs around the table area which suggested that the room hadn't been properly cleaned. The safe issue was sorted quickly and housekeeping came to clean, whilst we enjoyed a complimentary drink. On return to the room 20 minutes later the toenail and crumbs remained in place, which according to the recepttstaff was due to "new vacuum cleaners." We were then moved to a prestige room which, although clean wasn't as nice as the previous room. Breakfast the following morning was haphazard. After being told to sit where we wanted we had to discover from other guests that tea and freshly cooked eggs had to be ordered as this wasn't explained, the remainder of the buffet was average at best. For the same price as charged in the hotel breakfast was available at The Ivy, 5 minutes walk away. Hotel staff tried to make our situation better and waived the car park fee, but on reflection I will not be staying here again and cannot recommend to other visitors
Initial impressions were good, with a pleasant room. Looking forward to a dip in the pool, it soon became apparent that the leisure facilities cost an additional £10 per person which although on the hotel's Expedia page it was in details which needed scrolling down to. In addition we discovered that the jacuzzi wasn't working. The safe in the room was locked and there was a toenail from a previous occupant on the floor along with multiple crumbs around the table area which suggested that the room hadn't been properly cleaned. The safe issue was sorted quickly and housekeeping came to clean, whilst we enjoyed a complimentary drink. On return to the room 20 minutes later the toenail and crumbs remained in place, which according to the recepttstaff was due to "new vacuum cleaners." We were then moved to a prestige room which, although clean wasn't as nice as the previous room. Breakfast the following morning was haphazard. After being told to sit where we wanted we had to discover from other guests that tea and freshly cooked eggs had to be ordered as this wasn't explained, the remainder of the buffet was average at best. For the same price as charged in the hotel breakfast was available at The Ivy, 5 minutes walk away. Hotel staff tried to make our situation better and waived the car park fee, but on reflection I will not be staying here again and cannot recommend to other visitors
6
shirley
5 feb. 2023
·
Stannade 2 nätter
Room definitely needed an update .The carpet was so stained l didn’t want to walk on it !!
Room definitely needed an update .The carpet was so stained l didn’t want to walk on it !!
6
neil
6 nov. 2024
·
Stannade 1 natt
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
8
Rachael
29 aug. 2024
·
Stannade 1 natt
This hotel looks very impressive when you enter. The staff were all very nice and the common areas / restaurant all looked good. Our room was a great size with king sized bed and sofa bed. Unfortunately one of the curtains was hanging off and the air con didn’t work, luckily we had a fan and the windows opened. The bedrooms need some maintenance and deep cleaning. I would stay again but this hotel could be so much nicer. We used the pool and had breakfast, both very good.
This hotel looks very impressive when you enter. The staff were all very nice and the common areas / restaurant all looked good. Our room was a great size with king sized bed and sofa bed. Unfortunately one of the curtains was hanging off and the air con didn’t work, luckily we had a fan and the windows opened. The bedrooms need some maintenance and deep cleaning. I would stay again but this hotel could be so much nicer. We used the pool and had breakfast, both very good.
6
Catherine
21 juli 2024
·
Stannade 2 nätter
Dust, cobwebs, blood spots on carpet in the room. No water bottles. Excellent staff.
Dust, cobwebs, blood spots on carpet in the room. No water bottles. Excellent staff.
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Rum
Rummen varierar från rymliga och bekväma till slitna och daterade, med återkommande underhållsproblem som felaktig luftkonditionering eller värme, problem med TV/fjärrkontroller och äldre fönster. Ljud kan vara ett problem nära entrén eller vid anslutande dörrar; vissa sängar upplevs som hårda.
Relaterade gästrecensioner
8
Oliver
17 feb. 2025
·
Stannade 2 nätter
Good hotel! Very well located. Lovely staff. Clean & tidy. Great for a couple going away. What stopped it from being perfect: Heating in room kept going off (did provide portable heater on request. Complimentary water in lobby was often empty or there was empty glasses. Parking was £15 per night, that was a niggle of mine. Tv had a lot of channels which didn’t work. Even the basic ones!
Good hotel! Very well located. Lovely staff. Clean & tidy. Great for a couple going away. What stopped it from being perfect: Heating in room kept going off (did provide portable heater on request. Complimentary water in lobby was often empty or there was empty glasses. Parking was £15 per night, that was a niggle of mine. Tv had a lot of channels which didn’t work. Even the basic ones!
4
Nigel
14 sep. 2024
·
Stannade 1 natt
Stayed here for mant years in business trips. Room was very tired and dated, 3rd floor. Used to be a good standard hotel.
Stayed here for mant years in business trips. Room was very tired and dated, 3rd floor. Used to be a good standard hotel.
8
Jason
22 dec. 2024
·
Stannade 1 natt
Hotel is lovely, and service is first class, however it really could do with new windows, current ones are not double glazed, we were at the front near to the entrance so we had a lot of noise from people smoking and taxis dropping people off. Windows look very shabby too
Hotel is lovely, and service is first class, however it really could do with new windows, current ones are not double glazed, we were at the front near to the entrance so we had a lot of noise from people smoking and taxis dropping people off. Windows look very shabby too
6
Nigel
12 sep. 2024
·
Stannade 1 natt
Stayed here many times. Been give room 385. Very tired and not up to the standard expected for £130 a night. Decor is poor and windows are leaking
Stayed here many times. Been give room 385. Very tired and not up to the standard expected for £130 a night. Decor is poor and windows are leaking
10
Kirsty
9 dec. 2024
·
Stannade 1 natt
Hotel was good, room great size and great location. Unfortunately our room was directly above the main entrance, and as there was a party on, the main smoking area was directly under our window- was extremely noisy until past one in the morning. We also had a blue light shining up on the outside the entrance directly into our room, aircon did not work so room was very hot
Hotel was good, room great size and great location. Unfortunately our room was directly above the main entrance, and as there was a party on, the main smoking area was directly under our window- was extremely noisy until past one in the morning. We also had a blue light shining up on the outside the entrance directly into our room, aircon did not work so room was very hot
6
Joy
28 juli 2024
·
Stannade 1 natt
There was no air-conditioning and our windows were bolted shut during a sweltering weekend. Thankfully the staff were more than accommodating and assisted with a dusty fan and unbolting the window. Reception during check in made our stay pleasant and was more than welcoming and went out of their way with complimentary goods.
There was no air-conditioning and our windows were bolted shut during a sweltering weekend. Thankfully the staff were more than accommodating and assisted with a dusty fan and unbolting the window. Reception during check in made our stay pleasant and was more than welcoming and went out of their way with complimentary goods.
8
Nicols
20 juli 2024
·
Stannade 3 nätter
Everything was good about this hotel except for the bed which my husband and I found extremely uncomfortable. The duvet was too warm and the air con didn’t work whilst we were staying at the hotel. The staff said it was a known issue.
Everything was good about this hotel except for the bed which my husband and I found extremely uncomfortable. The duvet was too warm and the air con didn’t work whilst we were staying at the hotel. The staff said it was a known issue.
6
Maria
17 maj 2024
·
Stannade 1 natt
The room was quite dark so you had to put all the lights on in the day time. The hairdryer was broken. There was no soap in the dispenser in the shower. The bed base had a rip in it. Not worth £206 per night!
The room was quite dark so you had to put all the lights on in the day time. The hairdryer was broken. There was no soap in the dispenser in the shower. The bed base had a rip in it. Not worth £206 per night!
6
Andy
4 okt. 2024
·
Stannade 1 natt
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
8
Robert
5 feb. 2023
·
Stannade 1 natt
We were only there for 1 night, room was nice and big and had a good sized bathroom. The only downside is the room was next to the stairwell door which banged loundly everytime someone used it. If we had a second night booked I would have asked to move
We were only there for 1 night, room was nice and big and had a good sized bathroom. The only downside is the room was next to the stairwell door which banged loundly everytime someone used it. If we had a second night booked I would have asked to move
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Service
Servicen är generellt vänlig och hjälpsam, med personal som ofta löser problem och gör omtänksamma gester. Rummen är dock inte alltid redo i tid och det noteras ibland okänsliga eller korta interaktioner.
Relaterade gästrecensioner
10
Louise
21 maj 2024
·
Stannade 1 natt
Reception staff couldn’t have been more welcoming, great check in with friendly staff. Hotel room clean. Thank you for a great stay.
Reception staff couldn’t have been more welcoming, great check in with friendly staff. Hotel room clean. Thank you for a great stay.
10
Marcus
9 maj 2023
·
Stannade 1 natt
We had booked two rooms as we were in Exeter to celebrate the 18th birthdays of our children and upon arrival the desk team were very apologetic that our rooms weren't ready. We were instantly given some vouchers to get ourselves drinks at the bar, and when we mentioned it was also the 18th birthday of our twins they were also given vouchers. Upon entering their room our children were greeted by a card, small box of chocolates and vouchers for a glass of Prosecco each which was a lovely touch and demonstrates the personal care given by the team despite the Mercure being part of a large chain. This was our third stay, and certainly won't be our last.
We had booked two rooms as we were in Exeter to celebrate the 18th birthdays of our children and upon arrival the desk team were very apologetic that our rooms weren't ready. We were instantly given some vouchers to get ourselves drinks at the bar, and when we mentioned it was also the 18th birthday of our twins they were also given vouchers. Upon entering their room our children were greeted by a card, small box of chocolates and vouchers for a glass of Prosecco each which was a lovely touch and demonstrates the personal care given by the team despite the Mercure being part of a large chain. This was our third stay, and certainly won't be our last.
10
Claire
5 feb. 2025
·
Stannade 2 nätter
We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again.
We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again.
10
debra
23 juni 2024
·
Stannade 1 natt
Made very welcome by Martin who recognised us as returning guests. i had forgotten to mention my dog allergy and without question, he changed our room to a lovely one on the third floor. Very grateful and will be back again soon! Thank you!
Made very welcome by Martin who recognised us as returning guests. i had forgotten to mention my dog allergy and without question, he changed our room to a lovely one on the third floor. Very grateful and will be back again soon! Thank you!
6
Melinda
18 juli 2024
·
Stannade 1 natt
I stayed here in 2021 when I dropped my child off at uni. It was late at night, but my room wasn't ready. I had to sit in the lobby for 3 hours. Came back in 2024 to pick up my child from uni and my room wasn't ready. Waited in the lobby for 2.5 hours. At least they are consistent. Also- both times staff made me feel it was my fault somehow. Despite that, the location is convenient and the rooms are clean.
I stayed here in 2021 when I dropped my child off at uni. It was late at night, but my room wasn't ready. I had to sit in the lobby for 3 hours. Came back in 2024 to pick up my child from uni and my room wasn't ready. Waited in the lobby for 2.5 hours. At least they are consistent. Also- both times staff made me feel it was my fault somehow. Despite that, the location is convenient and the rooms are clean.
6
Darren
23 dec. 2024
·
Stannade 1 natt
I completed online check in before arrival but reception still insisted I did manual checkin - defeats object really.
I completed online check in before arrival but reception still insisted I did manual checkin - defeats object really.
8
PHILIP
23 nov. 2024
·
Stannade 1 natt
We enjoyed our stay overall. It was a little spoiled that the AC was not working in the first room we were allocated. I had paid for an upgrade too. We were moved to another room without any fuss and I was refunded on checkout. The hotel is well located, close to the Cathedral and a 5 minute walk to the quayside. We found the staff to be very friendly and helpful, nothing was too much trouble. The hotel was clean and comfortable. A special mention to Alice & Peter who helped us when we had to move rooms. We will return to the Mercure, hopefully for a little longer, soon. We highly recommend this hotel.
We enjoyed our stay overall. It was a little spoiled that the AC was not working in the first room we were allocated. I had paid for an upgrade too. We were moved to another room without any fuss and I was refunded on checkout. The hotel is well located, close to the Cathedral and a 5 minute walk to the quayside. We found the staff to be very friendly and helpful, nothing was too much trouble. The hotel was clean and comfortable. A special mention to Alice & Peter who helped us when we had to move rooms. We will return to the Mercure, hopefully for a little longer, soon. We highly recommend this hotel.
10
Terrie
25 feb. 2023
·
Stannade 2 nätter
From arriving to leaving I could not fault the staff. Reception staff helpful and friendly and the restaurant staff were friendly and quick to clear away plates etc. (I personally hate having a plate in-front of me once I’m done) the rooms were clean and comfy. Great location for the shops and sites of Exeter. I look forward to visiting again.
From arriving to leaving I could not fault the staff. Reception staff helpful and friendly and the restaurant staff were friendly and quick to clear away plates etc. (I personally hate having a plate in-front of me once I’m done) the rooms were clean and comfy. Great location for the shops and sites of Exeter. I look forward to visiting again.
6
Adam
26 feb. 2025
·
Stannade 2 nätter
Having stayed here on and off over the last 10 years, it’s sad to see the quality and standards of the hotel and some of the staff declining. Room carpet was filthy, when I asked if they could find me a TV remote control, which had more working buttons, as I was unable to adjust the volume or select some of the channels, it took around six hours for housekeeping to bring me one which didn’t work, followed by another three which didn’t work, and then maintenance bought a selection and the best they could do was one I could change channel and volume, but could only turn it off by switching it off at the plug on the wall behind the TV I dined in the bar on my second night and went around three tables, trying to find a salt grinder with anything in. When I ask the staff if they could fill one up for me, they just went round all the other tables until they found one with anything in and just left all the empty ones for everyone else to deal with. It just feels like people don’t care and I’m not being managed to make the guest experience a good one
Having stayed here on and off over the last 10 years, it’s sad to see the quality and standards of the hotel and some of the staff declining. Room carpet was filthy, when I asked if they could find me a TV remote control, which had more working buttons, as I was unable to adjust the volume or select some of the channels, it took around six hours for housekeeping to bring me one which didn’t work, followed by another three which didn’t work, and then maintenance bought a selection and the best they could do was one I could change channel and volume, but could only turn it off by switching it off at the plug on the wall behind the TV I dined in the bar on my second night and went around three tables, trying to find a salt grinder with anything in. When I ask the staff if they could fill one up for me, they just went round all the other tables until they found one with anything in and just left all the empty ones for everyone else to deal with. It just feels like people don’t care and I’m not being managed to make the guest experience a good one
6
Rachel
31 dec. 2023
·
Stannade 2 nätter
Easy checkin process. The pool was clean and not too busy. Breakfast was ok, but the coffee machine was broken, the first morning coffee was in a thermal catering flask which was not great, the waitress replaced it with a Starbucks coffee. The following morning the machine was still not working I asked the waiter if they had fresh coffee he was rude but eventually we were brought a pot of coffee. The room was clean and spacious.
Easy checkin process. The pool was clean and not too busy. Breakfast was ok, but the coffee machine was broken, the first morning coffee was in a thermal catering flask which was not great, the waitress replaced it with a Starbucks coffee. The following morning the machine was still not working I asked the waiter if they had fresh coffee he was rude but eventually we were brought a pot of coffee. The room was clean and spacious.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Centralt och promenadvänligt läge nära Exeter Cathedral, butiker och The Quay; praktiskt för besök i staden.
Relaterade gästrecensioner
10
Sharon
24 aug. 2023
·
Stannade 3 nätter
In a wonderful position and quiet even though it’s in the middle of the city almost.
In a wonderful position and quiet even though it’s in the middle of the city almost.
10
Michael
22 sep. 2024
·
Stannade 2 nätter
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
10
Nicola
26 okt. 2024
·
Stannade 1 natt
I was a bit dubious when booking this hotel, having read some reviews, however, I was pleasantly surprised. The room was spacious, clean and comfortable. The hotel was busy, but there was ample parking. Staff were friendly and helpful. Short walk from the Quay, Cathedral and town centre. Would definitely recommend and would definitely book to stay again.
I was a bit dubious when booking this hotel, having read some reviews, however, I was pleasantly surprised. The room was spacious, clean and comfortable. The hotel was busy, but there was ample parking. Staff were friendly and helpful. Short walk from the Quay, Cathedral and town centre. Would definitely recommend and would definitely book to stay again.
10
Gregory
3 apr. 2023
·
Stannade 2 nätter
Great location fir Cathedral and City Center
Great location fir Cathedral and City Center
8
Stephen
28 nov. 2024
·
Stannade 2 nätter
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
8
Richard
30 dec. 2024
·
Stannade 3 nätter
Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
8
Duncan
25 nov. 2023
·
Stannade 2 nätter
Great location. Accessible for city centre.
Great location. Accessible for city centre.
10
Paul
15 sep. 2024
·
Stannade 1 natt
Great location , parking , very clean hotel would recommend
Great location , parking , very clean hotel would recommend
8
Clare
13 feb. 2024
·
Stannade 1 natt
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
8
Ajay
22 mars 2024
·
Stannade 1 natt
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Återkopplingen angående frukost och mat är blandad: vissa berömmer god kvalitet, medan andra tycker att vissa rätter är ljumma, utbudet begränsat, det är köer eller priserna höga. Upplevelser i baren och restaurangen varierar från njutbara till besvikelse.
Relaterade gästrecensioner
10
Helen
2 dec. 2024
·
Stannade 2 nätter
Lovely well equipped gym. Good breakfast
Lovely well equipped gym. Good breakfast
8
T
4 feb. 2024
·
Stannade 2 nätter
Excellent hotel,friendly and efficient staff Reception good.car parking good and plenty of spaces. Room good with excellent ensuite.shame about poor quality toilet rolls. Buffet breakfast very good.pleased with fresh brown bread for toast. Evening meal very poor. Luke warm fish and chips,chips not fully cooked.we were only ones in restaurant so no excuses.suggest avoiding restaurant.
Excellent hotel,friendly and efficient staff Reception good.car parking good and plenty of spaces. Room good with excellent ensuite.shame about poor quality toilet rolls. Buffet breakfast very good.pleased with fresh brown bread for toast. Evening meal very poor. Luke warm fish and chips,chips not fully cooked.we were only ones in restaurant so no excuses.suggest avoiding restaurant.
10
Andrew
20 mars 2024
·
Stannade 1 natt
Very convenient location, clean room with comfortable bed. Friendly staff. Breakfast disappointing - soggy toast and over cooked eggs - otherwise ok.
Very convenient location, clean room with comfortable bed. Friendly staff. Breakfast disappointing - soggy toast and over cooked eggs - otherwise ok.
4
Scott
26 nov. 2023
·
Stannade 2 nätter
The team at the hotel are lovely and friendly, but they just couldn’t cope with the amount of guests that were booked in. Shame really. Massive queues everywhere at breakfast and on the second day they even ran out of sausages.
The team at the hotel are lovely and friendly, but they just couldn’t cope with the amount of guests that were booked in. Shame really. Massive queues everywhere at breakfast and on the second day they even ran out of sausages.
8
Barry
11 aug. 2024
·
Stannade 1 natt
Expensive overall, parking and restaurant costs far too much for quality of food and service offered
Expensive overall, parking and restaurant costs far too much for quality of food and service offered
6
neil
6 nov. 2024
·
Stannade 1 natt
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
Mold in shower should have been addressed and no bottled water in room plus breakfast service very poor and little options available when we experienced it. Location good and bar area nice
10
James
19 jan. 2024
·
Stannade 2 nätter
Great stay. Room was quite large, r caption staff were extremely polite and the hotel had great facilities with a pool, gym and sauna. Breakfast was stock standard but definitely did the job.
Great stay. Room was quite large, r caption staff were extremely polite and the hotel had great facilities with a pool, gym and sauna. Breakfast was stock standard but definitely did the job.
8
Pamela
24 juni 2024
·
Stannade 1 natt
Bed and pillows were very comfortable. The Breakfast although cooked well was only lukewarm which spoilt it. Pleasant hotel.
Bed and pillows were very comfortable. The Breakfast although cooked well was only lukewarm which spoilt it. Pleasant hotel.
10
Maureen
30 nov. 2023
·
Stannade 1 natt
Very nice and welcoming and brilliant breakfast
Very nice and welcoming and brilliant breakfast
10
Timothy
31 okt. 2023
·
Stannade 2 nätter
Good hotel, really friendly staff, nice pool with sauna and hot tub. Good decor. Breakfast could be improved - range of hot food good but a bit cold one morning. Range for non-cooked breakfast was limited. Parking on site at £15 per night
Good hotel, really friendly staff, nice pool with sauna and hot tub. Good decor. Breakfast could be improved - range of hot food good but a bit cold one morning. Range for non-cooked breakfast was limited. Parking on site at £15 per night
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Christina
för 4 veckor sedan
·
Stannade 1 natt
It was ok here, nothing amazing to shout about though. Parking expensive at £16 and I thought the room was on the expensive side for what it was..
It was ok here, nothing amazing to shout about though. Parking expensive at £16 and I thought the room was on the expensive side for what it was..
10
Danielle
för 4 veckor sedan
·
Stannade 1 natt
Great for families. The snack area near reception is great and pool is perfect and very chill and quiet. Lovely breakfast.
Great for families. The snack area near reception is great and pool is perfect and very chill and quiet. Lovely breakfast.
6
Toni
2 aug. 2026
·
Stannade 1 natt
Good hotel but aircon wasn’t working and third floor lift out of action so have to walk far to get to third floor room.
Good hotel but aircon wasn’t working and third floor lift out of action so have to walk far to get to third floor room.
8
Richard
27 juli 2026
·
Stannade 1 natt
In a nicely refurbished on room on the 3rd floor. Lovely decor. Could do with a shelf in the shower and the glass side is not long enough to avoid the floor getting wet. I
In a nicely refurbished on room on the 3rd floor. Lovely decor. Could do with a shelf in the shower and the glass side is not long enough to avoid the floor getting wet. I
8
Alan
20 juli 2026
·
Stannade 2 nätter
Excellent staff. Good clean, comfy, hotel in a fantastic location and with great facilities.
Excellent staff. Good clean, comfy, hotel in a fantastic location and with great facilities.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 138.62520045852662USD
- 2026-09-05: 180.00928276062012USD
- 2026-09-06: 97.90748837280273USD
- 2026-09-07: 279.69804736328126USD
- 2026-09-08: 210.27843072509765USD
- 2026-09-09: 210.27843072509765USD
- 2026-09-10: 210.27843072509765USD
- 2026-09-11: 245.60289330291747USD
- 2026-09-12: NO DATA
- 2026-09-13: 210.27843072509765USD
- 2026-09-14: 213.50809050750732USD
- 2026-09-15: 233.4615USD
- 2026-09-16: 213.50809050750732USD
- 2026-09-17: 201.35631147766114USD
- 2026-09-18: 170.1696926498413USD
- 2026-09-19: 208.12599768066406USD
- 2026-09-20: 91.07089752960205USD
- 2026-09-21: 169.92938536071776USD
- 2026-09-22: 185.92273135375976USD
- 2026-09-23: 186.92231326293944USD
- 2026-09-24: 154.93560355377198USD
- 2026-09-25: 121.63207760238647USD
- 2026-09-26: 197.3142609939575USD
- 2026-09-27: 91.07089752960205USD
- 2026-09-28: 102.71153396987914USD
- 2026-09-29: 166.23050694274903USD
- 2026-09-30: 134.94392106246949USD
- 2026-10-01: 93.96094758605958USD
- 2026-10-02: 188.16299999999998USD
- 2026-10-03: 178.3937173614502USD
- 2026-10-04: 93.25126215362549USD
- 2026-10-05: 103.63693591308594USD
- 2026-10-06: 144.60702470779418USD
- 2026-10-07: 144.60702470779418USD
- 2026-10-08: 144.60702470779418USD
- 2026-10-09: 140.5526212348938USD
- 2026-10-10: 186.50252430725098USD
- 2026-10-11: 94.960538356781USD
- 2026-10-12: 122.98354247283935USD
- 2026-10-13: 144.60702470779418USD
- 2026-10-14: 136.4982177619934USD
- 2026-10-15: 94.60272702407836USD
- 2026-10-16: 106.76593744277955USD
- 2026-10-17: 162.17610346984864USD
- 2026-10-18: 93.25126215362549USD
- 2026-10-19: 103.95679326248168USD
- 2026-10-20: 144.9397667388916USD
- 2026-10-21: 127.94682997512817USD
- 2026-10-22: 93.25126215362549USD
- 2026-10-23: 120.28061273193359USD
- 2026-10-24: 163.52757720184326USD
- 2026-10-25: 91.07089752960205USD
- 2026-10-26: 94.60272702407836USD
- 2026-10-27: 144.60702470779418USD
- 2026-10-28: 136.4982177619934USD
- 2026-10-29: 93.96094758605958USD
- 2026-10-30: 93.25126215362549USD
- 2026-10-31: 147.9385213279724USD
- 2026-11-01: 93.25126215362549USD
- 2026-11-02: 91.07089752960205USD
- 2026-11-03: 144.026USD
- 2026-11-04: 170.7405USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och förbandslåda.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- GBP 10 debiteras per vuxen, per entré, för tillgång till poolområdet. Barn som är under 16 år får vistas i poolen i sällskap av en vuxen, max 2 barn per vuxen. Vuxna måste vara i vattnet för att aktivt övervaka barnen.
- Ett barn, 12 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för engelsk frukost: GBP 16.50 per person (ungefärligt pris)
- Parkeringsavgift: GBP 16.00 per natt
- Avgift för husdjur: GBP 15 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Tjänster
Kemtvätt
Städning
Bankettinrättningar
Värdeförvaring
Bagageförvaring
Plats för rökning
Express in- och utcheckning
24-Hour Front Desk
Aktiviteter
Pool
Pool inomhus
Uppvärmd utomhuspool
Pool (Indoor)
Utemöbler
Terrass
Fitness Center (nearby)
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Frukost på rummet
Familjerum
Snack Bar/Deli
Parkering
Parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi