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MainStay Suites Grand Rapids Southeast - Kentwood

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MainStay Suites Grand Rapids Southeast - Kentwood - Chambre

MainStay Suites Grand Rapids Southeast - Kentwood - Chambre

MainStay Suites Grand Rapids Southeast - Kentwood - Salle de bain

MainStay Suites Grand Rapids Southeast - Kentwood - Salle de remise en forme

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From

73 $US

/nuit

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et des barbecues.

Équipements

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et des barbecues.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service d'arrivée express. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Chambres

Passez un séjour comme il se doit dans une des 78 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un grand réfrigérateur/congélateur et une plaque de cuisson. Votre lit est préparé avec de la literie de qualité supérieure et toutes les chambres sont équipées d'un canapé-lit double. Une télévision à écran plat avec chaînes par câble assure votre divertissement, alors que l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le monde. Les équipements et services offerts par l'hébergement comprennent un bureau et des journaux gratuits en semaine. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant MainStay Suites, vous profiterez d'un séjour à Grand Rapids (East Beltline), à moins de 15 minutes en voiture de Frederik Meijer Gardens and Sculpture Park et DeVos Place Convention Center. Cet hôtel se trouve à 14,4 km de Downtown Market et à 15,7 km de DeVos Performance Hall (salle de spectacle).

À proximité

Orbit Room(0.5 miles)
Centre commercial Centerpointe Mall(0.9 miles)
AMF Eastbrook Lanes(1.1 miles)
Centre commercial Woodland Mall(1.5 miles)
Patinoire Patterson(1.8 miles)
Réserve naturelle Calvin College Ecosystem Preserve(2.3 miles)
Calvin College (université)(2.4 miles)
Decatur Vein Clinic(2.6 miles)
MSA Fieldhouse(3.3 miles)
Canepa Tennis Center(3.4 miles)
Forest Hills Fine Arts Center(3.7 miles)
Methadone Clinic(4.5 miles)
Club de golf et parc d'activités Watermark Country Club(5.1 miles)
Metro Health Community Clinic(5.4 miles)
Cornerstone University(5.4 miles)
Aéroport principal le plus pratique pour rejoindre MainStay Suites : Aéroport international Gerald R. Ford (GRR)(4.2 miles)

Parking
Chambres non-fumeurs
Chambre familiale
Centre d'affaires
Nettoyage à sec
Formalités d'arrivée/Départ express

Emplacement

3920 Stahl Drive SE, East Beltline, Grand Rapids, Michigan, États-Unis d’Amérique

Orbit Room (0.5 miles)

Centre commercial Centerpointe Mall (0.9 miles)

AMF Eastbrook Lanes (1.1 miles)

Centre commercial Woodland Mall (1.5 miles)

Patinoire Patterson (1.8 miles)

Réserve naturelle Calvin College Ecosystem Preserve (2.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

2

Suite, 1 très grand lit, non-fumeurs (Efficiency)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

2

Suite, plusieurs lits, non-fumeurs (Efficiency)

Détails de la chambre

2 Très Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Avis des voyageurs sur MainStay Suites Grand Rapids Southeast - Kentwood

7.6

Bien

Basé sur 747 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les récents avis, MainStay Suites est apprécié pour ses suites spacieuses, ses lits confortables et ses aménagements adaptés aux familles, mais les commentaires soulignent également une qualité de propreté variable, un mobilier daté et usé, ainsi que des problèmes d'entretien récurrents qui affectent le confort et la commodité des séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les récents avis, MainStay Suites est apprécié pour ses suites spacieuses, ses lits confortables et ses aménagements adaptés aux familles, mais les commentaires soulignent également une qualité de propreté variable, un mobilier daté et usé, ainsi que des problèmes d'entretien récurrents qui affectent le confort et la commodité des séjours.

Le service est mitigé, avec des témoignages faisant état d'un personnel accueillant et réactif, mais aussi de désagréments, d'un manque de suivi et de problèmes liés aux réservations ou au départ. Les équipements peuvent être peu fiables, la piscine et le jacuzzi étant souvent fermés ou hors service. Les avis sur le petit-déjeuner sont très variés, allant d'excellent à indisponible ou de qualité médiocre. Attendez-vous à des suites spacieuses et offrant un bon rapport qualité-prix dans un quartier pratique, mais soyez prêt à accepter un entretien et des équipements inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et le jacuzzi sont souvent fermés ou hors service ; certains clients ont été orientés vers les installations d'un hôtel voisin.

Avis de voyageur à ce sujet

8

Alberto

15 mars 2024

·

A séjourné 2 nuits

The swimming pool was close

The swimming pool was close

8

Florence

21 févr. 2024

·

A séjourné 1 nuit

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

8

Kristine

17 févr. 2025

·

A séjourné 1 nuit

Please shovel sidewalks

Please shovel sidewalks

10

Ashlie

6 janv. 2025

·

A séjourné 2 nuits

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

8

Walter

6 mars 2024

·

A séjourné 2 nuits

Pool and hot tub not in operation

Pool and hot tub not in operation

6

Thomas

9 août 2025

·

A séjourné 1 nuit

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

4

Roland

15 janv. 2025

·

A séjourné 5 nuits

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont variables : plusieurs signalent des chambres sales, des odeurs, des parasites, des tapis tachés et des poubelles débordantes, tandis qu'un nombre plus restreint mentionne des chambres très propres.

Avis de voyageur à ce sujet

2

Michelle

28 déc. 2024

·

A séjourné 2 nuits

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

4

Sarah

28 avr. 2024

·

A séjourné 1 nuit

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

6

theresa

9 juin 2024

·

A séjourné 1 nuit

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

8

Lessie

15 févr. 2026

·

A séjourné 2 nuits

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

4

Ben

13 sept. 2024

·

A séjourné 1 nuit

There was mold in the shower and ants in the room, will never stay again

There was mold in the shower and ants in the room, will never stay again

6

Katie

5 oct. 2024

·

A séjourné 2 nuits

The garbage was overflowing outside the entire three days.

The garbage was overflowing outside the entire three days.

10

Amber

8 juil. 2024

·

A séjourné 1 nuit

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Philip

16 nov. 2025

·

A séjourné 1 nuit

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

2

Khaliah

16 févr. 2026

·

A séjourné 2 nuits

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

2

Jessica

16 juin 2024

·

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et confortables pour les familles, mais le mobilier semble daté et usé, et certaines chambres présentent des problèmes d'entretien ou des pannes (téléphones ou téléviseurs cassés, drains lents, problèmes occasionnels d'eau chaude ou de Wi-Fi).

Avis de voyageur à ce sujet

6

Nicole

19 nov. 2025

·

A séjourné 1 nuit

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

6

Julie

21 avr. 2024

·

A séjourné 1 nuit

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

6

theresa

9 juin 2024

·

A séjourné 1 nuit

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

10

Grace

9 janv. 2025

·

A séjourné 1 nuit

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

10

Diana

16 juin 2024

·

A séjourné 2 nuits

Very comfortable beds. Nice space in the rooms.

Very comfortable beds. Nice space in the rooms.

6

Kevin

13 déc. 2024

·

A séjourné 5 nuits

We woke up one morning and there was no hot water to take a shower.

We woke up one morning and there was no hot water to take a shower.

10

Amber

8 juil. 2024

·

A séjourné 1 nuit

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Mary

23 juin 2024

·

A séjourné 1 nuit

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

8

nathan

30 déc. 2025

·

A séjourné 1 nuit

Great suite with lots of space and included appliances. Great for families.

Great suite with lots of space and included appliances. Great for families.

6

Roger

6 févr. 2025

·

A séjourné 2 nuits

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : plusieurs clients louent le personnel accueillant et serviable et l'enregistrement facile, tandis que d'autres évoquent de l'impolitesse, un manque de réactivité et des problèmes de réservation ou de départ tardif.

Avis de voyageur à ce sujet

2

Stephanie

3 janv. 2026

·

A séjourné 2 nuits

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

6

Nicole

19 nov. 2025

·

A séjourné 1 nuit

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

10

royce

21 févr. 2024

·

A séjourné 4 nuits

very nice staff is friendly

very nice staff is friendly

2

Michelle

28 déc. 2024

·

A séjourné 2 nuits

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

2

Gary

6 juin 2024

·

A séjourné 1 nuit

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Thomas

5 avr. 2024

·

A séjourné 1 nuit

Staff has been wonderful

Staff has been wonderful

10

keshia

16 mars 2024

·

A séjourné 1 nuit

The staff on second shift is amazing

The staff on second shift is amazing

10

keshia

28 févr. 2024

·

A séjourné 1 nuit

The staff was amazing and checking in was easy

The staff was amazing and checking in was easy

10

Ashlie

6 janv. 2025

·

A séjourné 2 nuits

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

4

Roland

15 janv. 2025

·

A séjourné 5 nuits

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base calme et pratique avec un accès facile au centre-ville de Grand Rapids, aux commerces, aux restaurants et aux attractions.

Avis de voyageur à ce sujet

6

Julie

21 avr. 2024

·

A séjourné 1 nuit

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

8

Florence

21 févr. 2024

·

A séjourné 1 nuit

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

4

Wentao

25 nov. 2024

·

A séjourné 1 nuit

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

8

dana

16 sept. 2024

·

A séjourné 3 nuits

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

10

Kam

27 févr. 2024

·

A séjourné 1 nuit

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

L'expérience du petit-déjeuner est inconstante, allant d'excellent à limité ou indisponible, avec des plaintes occasionnelles concernant le café et la qualité.

Avis de voyageur à ce sujet

2

Gary

6 juin 2024

·

A séjourné 1 nuit

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Brandi

15 févr. 2025

·

A séjourné 1 nuit

Comfy beds, nice a clean. Awesome breakfast

Comfy beds, nice a clean. Awesome breakfast

10

Ashlie

6 janv. 2025

·

A séjourné 2 nuits

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

10

Philip

16 nov. 2025

·

A séjourné 1 nuit

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

6

Thomas

9 août 2025

·

A séjourné 1 nuit

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

2

Marcella

il y a 2 semaines

·

A séjourné 2 nuits

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

8

Chiquita

19 juil. 2026

·

A séjourné 2 nuits

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

2

Jae

15 juil. 2026

·

A séjourné 4 nuits

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

2

Michael

14 juil. 2026

·

A séjourné 3 nuits

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

2

Justin

12 juil. 2026

·

A séjourné 2 nuits

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

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Vous envisagez cet hôtel pour votre voyage à Grand Rapids ?

Quel est le tarif habituel des chambres au MainStay Suites Grand Rapids Southeast - Kentwood ?

Au cours des 60 à 90 prochains jours, le tarif moyen des chambres au MainStay Suites Grand Rapids Southeast - Kentwood à Grand Rapids s'élève généralement à 67 $US par nuit pour deux personnes, allant de 67 $US à 75 $US selon les dates disponibles.

Qu'y a-t-il aux alentours et à qui s'adresse cet hôtel ?

Le MainStay Suites Grand Rapids Southeast - Kentwood à Grand Rapids est situé dans le comté de Kent, à proximité de centres commerciaux et de campus universitaires – tels que Centerpointe Mall et Woodland Mall, ainsi que Calvin University – ce qui en fait un endroit pratique pour faire des courses et rendre visite au campus. Son emplacement et ses équipements orientés affaires en font un choix idéal pour les voyageurs d’affaires et les visiteurs de passage.

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