Is parking available at the property?

Limited parking is available on-site for a fee of approximately EUR 10 per day. Nearby parking options are also available.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 15 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the historical district of Las Palmas de Gran Canaria, just steps from San Telmo Park and 3 minutes by foot from Calle Triana. It is approximately 0.4 miles from Luminosa Fountain and 0.6 miles from Perez Galdos Theater.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Sercotel Hotel Parque in Las Palmas

Average nightly price at Sercotel Hotel Parque by month, last 12 months (USD)
Month	Average price
January	US$127
February	US$144
March	US$119
April	US$111
May	US$95
June	US$91
July	US$89
August	US$74
September	US$86
October	US$94
November	US$131
December	US$134

What guests think

Across the reviews, Sercotel Hotel Parque is praised for its central location by San Telmo bus station and the Triana/Vegueta areas, clean and comfortable rooms, and friendly, efficient staff that make check-in easy and stays feel smooth.

Breakfast is frequently mentioned, with many enjoying a varied buffet (sometimes with views), while others found it simple or inconsistent, and several note the restaurant being closed on weekends. Guests also note effective soundproofing despite nearby roads, alongside mainly street or public parking and some reports of very soft mattresses or occasional maintenance issues. Overall, expect a practical, well-run city base ideal for exploring Las Palmas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An on-site café is noted positively. Parking is mainly on surrounding streets or public garages; several guests were surprised by the lack of private parking or the walk from parking.

Related guest reviews

8

Thomas

13 Apr 2023

·

Stayed 1 night

Preis, Lage, Sauberkeit ok. Leider keine Raucherzimmer

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10

Jurate

18 Jan 2023

·

Stayed 19,366 nights

Nice hotel, best location in city center, many bars and shops around, nice staff, very soft and comfortable beds, cosy rooms, we had all we need, friendly with children, quiet hotel, very good price compare to services, right next to hotel, under park city parking.

10

sona

6 Oct 2025

·

Stayed 6 nights

Clean room, walkable to shop, parking on the street behind hotel

8

Annikka

5 Feb 2026

·

Stayed 3 nights

Rent rum, bra sängar, trevlig personal i receptionen och lokalvårdarna hälsar och är trevliga. Caféet hade bra kaffe och riktigt goda smörgåsar även där trevlig personal. Positivt med närhet till busstationen. Fungerade utmärkt att ta bussen från flygplatsen

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10

Andrea

14 Nov 2024

·

Stayed 2 nights

Parking place is not available.

8

kenneth

12 Oct 2023

·

Stayed 1 night

Great hotel but had to use a local parking 🅿️ when I was booking this hotel it has its own private parking and to walking a long distance

8

JOSE

12 Aug 2024

·

Stayed 1 night

Dormimos en habitacion interior con cama de matrimonio. Todo es correcto pero el colchón es extremadamente blando. Personal muy amable, zona aledaña con parking y zona azul gratuita hasta las 09:00. Quizá no vuelva por la calidad del colchón, pero si cambian esos colchones tan extremadamente blandos, es un hotel 100% recomendable.

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10

Leonor

7 Mar 2025

·

Stayed 5 nights

El hotel está muy bien situado a distancia caminando hasta la catedral y a unos pasos de Triana para poder disfrutar en las noches de unas copas . El estacionamiento se puede encontrar fácil Ente en la calle por unos pocos euros . No vale la pena pagar estacionamiento . Volvería siempre

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10

Peter

27 Dec 2024

·

Stayed 1 night

Just the perfect spot for our overnight stay in Las Palmas. Next to San Telmo bus station, easy walking distance to the historical old city, the shops and fabulous restaurants. Reception staff were very helpful and friendly. Room was quiet considering the main road is nearby. Coffee shop on site with good coffee. Would highly recommended and will definitely come back when we are next in Las Palmas.

10

Thierry

7 Jan 2024

·

Stayed 3 nights

Hôtel très bien placé pour visiter le centre ville, à côté d'un parc et à 2 pas de la Calle Triana, la grande artère piétonne. Aux alentours, zone bleue pour se garer, gratuit les dimanches et jours fériés. Petit déjeuner buffet copieux et varié.

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Cleanliness

Cleanliness is consistently praised, with many calling rooms spotless or impeccable. A few isolated issues were reported, such as a shower with hairs or dirty breakfast crockery.

Related guest reviews

6

Anette

11 Feb 2025

·

Stayed 4 nights

Ok hotell, men tyvärr drar skicket på frukosten ner betyget. Smutsiga tallrikar och koppar, väldigt smaklös äggröra och bacon samt lax som ligger i sin egen "lag". Rummen var välstädade.

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10

Stephen

23 Jan 2026

·

Stayed 7 nights

Spent 7 nights here. Our room was spacious, clean and with a very comfortable bed. Staff are efficient and friendly. We loved the breakfast which has a wide selection and high quality. Good location for the centre historic and restaurants

4

GARRY

29 Aug 2025

·

Stayed 1 night

I’ve stayed here before. Everything was very good. However!!! This time I ended up In a third room as the first one the shower was full of long hairs. Changed room.Second room the safety deposit box was broken. Third room fine. This took a long time to arrange as there was the poor lady on reception checking people in,answering queries etc Staff are very friendly BUT the cleaner needed to clean. Not impressed. Breakfast excellent No problem with staff as they were professional albeit the cleaner who did not do their job.

10

sona

6 Oct 2025

·

Stayed 6 nights

Clean room, walkable to shop, parking on the street behind hotel

10

Jens

19 Mar 2025

·

Stayed 2 nights

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.

10

Suzanne

2 Oct 2025

·

Stayed 2 nights

Clean, centrally located hotel in the historic part of town. Only critique would be to advise clients to put the notification on the door to clean the room, aside from this I will definitely stay at this hotel again. Great value for money.

10

Sharon

28 Nov 2023

·

Stayed 2 nights

Property was wonderful; very clean and modern. Very convenient location to everything

10

Kim

14 Jan 2025

·

Stayed 4 nights

The room was spotless, spacious and quiet. The bed was comfortable. There was a walk in, powerful shower. We had breakfast, which had a nice selection of bread and rolls. Cheese's, ham and salmon. There was fresh fruit and yoghurt. The staff at the hotel were friendly and the hotel was a great central location with the bus station just across the road. The old town was beautiful and within walking distance. I highly recommend this hotel.

10

Yaima

2 Jul 2025

·

Stayed 1 night

Me encanto la limpieza y comodidad del hotel, aunq solo fue una noche, lo recomiendo 100 por ciento.

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10

Christopher

18 Mar 2025

·

Stayed 4 nights

The chambermaid did an excellent job of making up the room and cleaning on a daily basis. The shower was excellent too and the Reception staff very helpful and friendly

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Rooms

Rooms are generally spacious, modern and comfortable, with powerful showers and soundproofing that limits traffic noise. Downsides include very soft mattresses, occasional maintenance problems (e.g., TVs or safes), some street-side noise, and narrow or unfurnished balconies.

Related guest reviews

6

Bente

11 Feb 2024

·

Stayed 1 night

Overnattet 1 døgn. Kom til flott rom, men merket etter hvert at vindu ikke kunne åpnes og at det var foliert pga stillas utenfor. Var også endel bankelyder. Vi klagde ikke da vi bare skulle bli i en natt.

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10

Stephen

23 Jan 2026

·

Stayed 7 nights

Spent 7 nights here. Our room was spacious, clean and with a very comfortable bed. Staff are efficient and friendly. We loved the breakfast which has a wide selection and high quality. Good location for the centre historic and restaurants

2

Stephen

24 Mar 2024

·

Stayed 7 nights

Paid for suite for TV in both rooms, TV in bedroom did not work all week, staff unable or willing to do anything about it, TV in room did not work for first 4 days of the 7

8

Andreas

9 Feb 2025

·

Stayed 9 nights

Die Zimmer zur Straße sind wegen des Verkehrs laut. Nach hinten viel besser.

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10

Jens

19 Mar 2025

·

Stayed 2 nights

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.

8

Lis

13 Feb 2023

·

Stayed 2 nights

Very nice hotell. Great with balcony - (Missed 2 chairs on the balcony though….) Nice staff.

10

Jonas Naim

20 Nov 2024

·

Stayed 5 nights

Comfy and quiet. Should be 4 stars.

8

Zoe

15 Dec 2024

·

Stayed 4 nights

This hotel has pretty much everything you need. Great location near to lovely bar and restaurants. Super clean. Decent furniture in good condition. Helpful and efficient staff. No frills or fripperies but really solid. In the UK I’d liken it to a smart Premier Inn (in a good way!). Only niggles would be lack of a kettle or balcony furniture. Finally, the shower is the best I’ve found in a hotel - ever! Rainfall but really powerful (but fully adjustable). The location is near a busy road but the double glazing sorts that out and it’s worth it for the sea view. If you want a good night’s sleep and a great area to explore in the morning I’d highly recommend.

8

JOSE

12 Aug 2024

·

Stayed 1 night

Dormimos en habitacion interior con cama de matrimonio. Todo es correcto pero el colchón es extremadamente blando. Personal muy amable, zona aledaña con parking y zona azul gratuita hasta las 09:00. Quizá no vuelva por la calidad del colchón, pero si cambian esos colchones tan extremadamente blandos, es un hotel 100% recomendable.

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10

William

11 Sept 2023

·

Stayed 1 night

Good big rooms. With ac and 2 tv. I will come back! :)

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Service

Staff are widely described as friendly, helpful and efficient, and check-in is smooth. Occasional lapses include slow or unhelpful moments in the restaurant and times when reception seemed overstretched.

Related guest reviews

10

Frances

10 Nov 2025

·

Stayed 1 night

Clean room, comfy bed but most of all, friendly and helpful staff.

8

DOUGLAS

17 Jan 2025

·

Stayed 10 nights

Stayed here before and the staff are very nice . Would stay again.

10

John

23 Nov 2024

·

Stayed 3 nights

Good location, but service in their terraza restaurant was very poor. Twice we tried to go there. Waited 5 to 10 minutes, could hear staff joking in the back, but no one came to greet us or give a menu. Too bad, nice looking but we walked out 2 times

10

Stephen

23 Jan 2026

·

Stayed 7 nights

Spent 7 nights here. Our room was spacious, clean and with a very comfortable bed. Staff are efficient and friendly. We loved the breakfast which has a wide selection and high quality. Good location for the centre historic and restaurants

10

Randall

17 Feb 2023

·

Stayed 4 nights

The staff person who welcomed us was 5 star. Everyone was very kind and helpful. The hotel itself is very nice and near to transportation, across from a park and the area is very nice for walking about. Having the upper floor - which was open for breakfast only - open later for sitting, coffee, and taking in the view would have been nice. We only found Spanish language TV, so we watched news and late night movies on our laptop. There was not tea kettle, but the staff very kindly brought one with cups and spoons.

4

GARRY

29 Aug 2025

·

Stayed 1 night

I’ve stayed here before. Everything was very good. However!!! This time I ended up In a third room as the first one the shower was full of long hairs. Changed room.Second room the safety deposit box was broken. Third room fine. This took a long time to arrange as there was the poor lady on reception checking people in,answering queries etc Staff are very friendly BUT the cleaner needed to clean. Not impressed. Breakfast excellent No problem with staff as they were professional albeit the cleaner who did not do their job.

10

pascual

24 Nov 2024

·

Stayed 3 nights

Front desk receptionist,Ely , is super helpful , pleasant altitude & very attentive! She help us with places to see & eat ! She’s an asset to the hotel Location is close to all

10

Marlen

5 May 2025

·

Stayed 4 nights

El hotel muy limpio, bien ubicado. Desayuno variado, el muchacho que atendía el desayuno muy atento y agradable igual los del front desk.

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10

Gwendolyn

24 May 2025

·

Stayed 4 nights

The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.

8

Jacqueline

16 Nov 2024

·

Stayed 2 nights

Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location

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Location

Central location is a standout: next to San Telmo Park and bus station, near Triana/Vegueta, shops and restaurants, and ideal for getting around by bus. Some note busy roads nearby, though soundproofing generally keeps rooms quiet.

Related guest reviews

8

isabel

6 Jan 2025

·

Stayed 6 nights

Hemos pasado unos días en este hotel.Esta bien situado al lado de la parte antigua y cerca de estación de guaguas. Tranquilo.

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10

Marta

10 Jun 2025

·

Stayed 6 nights

El hotel ha sido recientemente renovado. Cama cómoda para una pareja. La habitación es espaciosa y cómoda. El hotel está en el centro de la ciudad, junto a la estación de autobuses. Triana está a 2 minutos a pie. ¡Una elección perfecta!

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8

Eva Hanssen

20 Dec 2024

·

Stayed 1 night

Vi bor alltid på dette hotellet fordi det har sentral beliggenhet, nær bussholdeplass og er relativt rimelig. Veldig god seng, dyner og puter. Grei frokost. Vi kommer tilbake!

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10

Jens

19 Mar 2025

·

Stayed 2 nights

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.

10

maryse

14 Jan 2025

·

Stayed 3 nights

Hotel très bien situé dans Las Palmas par rapport à la gare routière et au centre ville. Inutile de s'encombrer d'une voiture dans cette ville. Petit déjeuner varié et copieux au 6ème étage avec vue sur l'océan.

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8

Zoe

15 Dec 2024

·

Stayed 4 nights

This hotel has pretty much everything you need. Great location near to lovely bar and restaurants. Super clean. Decent furniture in good condition. Helpful and efficient staff. No frills or fripperies but really solid. In the UK I’d liken it to a smart Premier Inn (in a good way!). Only niggles would be lack of a kettle or balcony furniture. Finally, the shower is the best I’ve found in a hotel - ever! Rainfall but really powerful (but fully adjustable). The location is near a busy road but the double glazing sorts that out and it’s worth it for the sea view. If you want a good night’s sleep and a great area to explore in the morning I’d highly recommend.

10

John

17 Mar 2023

·

Stayed 9 nights

Very nice hotel in the centre of town. No noise issues. Ideal if you are planning to use the buses to explore the island as close to the main San Telmo bus station. If you are looking for a beach holiday then this one is not for you, although it's easy to get a bus to Santa Catalina (10 minutes)

10

Gwendolyn

24 May 2025

·

Stayed 4 nights

The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.

10

Leonor

7 Mar 2025

·

Stayed 5 nights

El hotel está muy bien situado a distancia caminando hasta la catedral y a unos pasos de Triana para poder disfrutar en las noches de unas copas . El estacionamiento se puede encontrar fácil Ente en la calle por unos pocos euros . No vale la pena pagar estacionamiento . Volvería siempre

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10

Peter

27 Dec 2024

·

Stayed 1 night

Just the perfect spot for our overnight stay in Las Palmas. Next to San Telmo bus station, easy walking distance to the historical old city, the shops and fabulous restaurants. Reception staff were very helpful and friendly. Room was quiet considering the main road is nearby. Coffee shop on site with good coffee. Would highly recommended and will definitely come back when we are next in Las Palmas.

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Dining

Breakfast is often praised for variety and quality, sometimes with views from the top floor. Others found it simple or disappointing, and multiple reviews mention the restaurant being closed on weekends or uneven service.

Related guest reviews

6

Anette

11 Feb 2025

·

Stayed 4 nights

Ok hotell, men tyvärr drar skicket på frukosten ner betyget. Smutsiga tallrikar och koppar, väldigt smaklös äggröra och bacon samt lax som ligger i sin egen "lag". Rummen var välstädade.

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8

Jim

4 Nov 2024

·

Stayed 7 nights

Restaurant not open weekends

10

Pablo

21 Dec 2024

·

Stayed 4 nights

Habitación amplia, cerca de la estación de bus y muy buen desayuno

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10

Stephen

23 Jan 2026

·

Stayed 7 nights

Spent 7 nights here. Our room was spacious, clean and with a very comfortable bed. Staff are efficient and friendly. We loved the breakfast which has a wide selection and high quality. Good location for the centre historic and restaurants

8

Lene

8 Jan 2026

·

Stayed 2 nights

Litt enkel frokost.

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10

Jens

19 Mar 2025

·

Stayed 2 nights

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.

10

maryse

14 Jan 2025

·

Stayed 3 nights

Hotel très bien situé dans Las Palmas par rapport à la gare routière et au centre ville. Inutile de s'encombrer d'une voiture dans cette ville. Petit déjeuner varié et copieux au 6ème étage avec vue sur l'océan.

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10

Marlen

5 May 2025

·

Stayed 4 nights

El hotel muy limpio, bien ubicado. Desayuno variado, el muchacho que atendía el desayuno muy atento y agradable igual los del front desk.

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6

Erik

27 Dec 2025

·

Stayed 7 nights

Nice room and very good location, but the breakfast was disappointing. The only warm food was industrial scrambled egg, beans and cooked bacon. Can easilybe improved.

8

Jacqueline

16 Nov 2024

·

Stayed 2 nights

Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2	3 $125
4 $74	5 $82	6 $96	7 $96	8 $89	9 $122	10 $124
11 $90	12 $76	13 $87	14 $86	15 $89	16 $105	17 $107
18 $81	19 $97	20 $115	21 $146	22 $113	23 $110	24 $119
25 $76	26 $91	27 $102	28 $136	29 $97	30 $106	31 $109

Sercotel Hotel Parque

Prices for Sercotel Hotel Parque

Monthly average prices

About this property

Location

Room options

Classic Single Room

Classic Room

Classic Room, Balcony

Suite

Superior Room

Guest reviews of Sercotel Hotel Parque

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sercotel Hotel Parque

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $110	25 $117	26 $101
27 $67	28 $76	29 $88	30 $90