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The Ritz-Carlton, South Beach

518 $US

/nuit

Moyenne pour septembre

The Ritz-Carlton, South Beach - Image 1

The Ritz-Carlton, South Beach - Chambre

The Ritz-Carlton, South Beach - Chambre

The Ritz-Carlton, South Beach - Réception

The Ritz-Carlton, South Beach - Piscine

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518 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À The Ritz-Carlton, South Beach, les prix par nuit s'élèvent en moyenne à 456 $US pendant le mois le moins cher (août) et à 1 454 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.

Prix moyen par nuit à The Ritz-Carlton, South Beach selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	1 454 $US
février	1 205 $US
mars	1 253 $US
avril	1 453 $US
mai	879 $US
juin	694 $US
juillet	629 $US
août	456 $US
septembre	518 $US
octobre	573 $US
novembre	660 $US
décembre	879 $US

Le plus cher : janvier (env. 1 454 $US)

Le moins cher : août (env. 456 $US)

À propos de cet établissement

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...

Équipements

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine extérieure, un bain à remous et un sauna. Ce complexe touristique de style Art déco offre aussi features un service de conciergerie, un salon de coiffure et des magasins.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. Si vous devez organiser une réunion à Miami Beach, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 1858 mètres carrés et comprenant un centre de conférence et des salles de réunion.

Repas

Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, ce complexe touristique propose également un service d'étage 24 h/24. Pour bien finir la journée, rien de tel qu'un moment de détente autour d'un cocktail ou d'un verre de vin ! Et vous avez de la chance puisque vous trouverez sur place un bar / salon, un bar à la plage et un bar en bord de piscine. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.

Chambres

Avec une décoration personnalisée, les 376 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et des draps en coton égyptien. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également une baignoire relaxante profonde et des articles de toilette de luxe.

Emplacement

Se trouvant au cœur de Miami Beach, The Ritz-Carlton, South Beach est à moins 5 minutes en voiture de Promenade sur la plage de Miami et de Centre commercial Lincoln Road Mall. Ce complexe touristique au bord de la plage se trouve à 8,6 km de Musée des sciences Phillip et Patricia Frost et à 8,8 km de Pérez Art Museum Miami.

À proximité

Zone commerçante de Collins Avenue(0.1 miles)
Plage de Miami Beach(0.1 miles)
Rue commerçante Washington Ave & Española Way(0.1 miles)
Miami Beach Latin Chamber of Commerce(0.1 miles)
Rue commerçante Española Way(0.2 miles)
Quartier historique Art Déco(0.3 miles)
Fillmore Miami Beach(0.3 miles)
Ocean Drive(0.4 miles)
Plage du parc Lummus Park(0.4 miles)
Hôtel Miami Beach City Hall(0.4 miles)
Miami Beach Convention Center(0.4 miles)
Jardin botanique de Miami Beach(0.6 miles)
Centre commercial Lincoln Road Mall(0.6 miles)
Promenade sur la plage de Miami(0.7 miles)
8th Street Designer District(0.7 miles)
Miami, Floride (MPB-Base publique pour hydravions)(4.8 miles)
Aéroport international de Miami (MIA)(12.4 miles)
Miami, FL (OPF-Opa Locka Executive)(17.7 miles)
Aéroport international de Fort Lauderdale - Hollywood (FLL)(30.6 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier

Emplacement

One Lincoln Road, Miami Beach, Floride, États-Unis d’Amérique

Zone commerçante de Collins Avenue (0.1 miles)

Plage de Miami Beach (0.1 miles)

Rue commerçante Washington Ave & Española Way (0.1 miles)

Miami Beach Latin Chamber of Commerce (0.1 miles)

Rue commerçante Española Way (0.2 miles)

Quartier historique Art Déco (0.3 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.2

Très bien

Basé sur 1 004 avis vérifiés

Qui séjourne ici ?

Affaires

14%

Couples

36%

Familles

33%

Groupes

12%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Ritz-Carlton, South Beach, les voyageurs apprécient régulièrement son emplacement idéal en bord de mer, sa proximité des commerces et son personnel accueillant, tout en notant qu'un bâtiment ancien et quelques lacunes dans le service peuvent rendre l'expérience inégale pour un prix digne d'un établissement cinq étoiles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Ritz-Carlton, South Beach, les voyageurs apprécient régulièrement son emplacement idéal en bord de mer, sa proximité des commerces et son personnel accueillant, tout en notant qu'un bâtiment ancien et quelques lacunes dans le service peuvent rendre l'expérience inégale pour un prix digne d'un établissement cinq étoiles.

Les clients soulignent le confort des chambres, un espace piscine et plage bien entretenu, et des attentions particulières. Les frustrations récurrentes incluent un enregistrement (check-in) tardif, un manque de personnel qui ralentit les réponses, un ménage irrégulier, et des problèmes occasionnels de facturation ou d'attribution de chambre. Certains signalent des zones démodées, des problèmes d'ascenseur, des odeurs ou un manque de propreté, ainsi qu'une offre de restauration sur place qui peut sembler limitée ou trop chère malgré de nombreux compliments. Attendez-vous à un séjour pratique en bord de mer avec un potentiel de service élevé, mais une exécution inégale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de la piscine et de la plage reçoivent fréquemment des éloges, avec des sièges en nombre suffisant et un cadre familial. Les inconvénients mentionnés dans les commentaires incluent de longues attentes ou des pannes d'ascenseur, un jacuzzi surchloré ou fermé, une salle de sport peu équipée et des équipements de plage qui se terminent vers le début de soirée.

Avis de voyageur à ce sujet

6

Dennis

4 janv. 2025

·

A séjourné 3 nuits

The pool set up is horrible and only one side gets sun.

The pool set up is horrible and only one side gets sun.

8

Rod

28 janv. 2023

·

A séjourné 2 nuits

Hot tub is finally about to be recommissioned - unclear why it’s been down for so long. Bike rental arrangement worked well; though the bike wasn’t great it helped give me a workout (the main goal). Plenty of bike lanes to use. South Beach can be grubby but the hotel offers an island of civility

Hot tub is finally about to be recommissioned - unclear why it’s been down for so long. Bike rental arrangement worked well; though the bike wasn’t great it helped give me a workout (the main goal). Plenty of bike lanes to use. South Beach can be grubby but the hotel offers an island of civility

10

Mojdeh

15 juin 2025

·

A séjourné 4 nuits

Beautiful, clean, spacious room. But what really makes this hotel stand out is the pool and beach areas. Just phenomenal!

Beautiful, clean, spacious room. But what really makes this hotel stand out is the pool and beach areas. Just phenomenal!

10

Robyn

8 mars 2025

·

A séjourné 1 nuit

Great pool!

Great pool!

10

Richard

29 nov. 2024

·

A séjourné 3 nuits

Great location and good amenities around the beach and pool.

Great location and good amenities around the beach and pool.

10

Eleni

5 août 2025

·

A séjourné 3 nuits

Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later

Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later

6

amy

26 janv. 2025

·

A séjourné 4 nuits

It was very nice and people were generally kind and helpful. Unfortunately we had a few issues. We went in the hot tub one evening and felt our skin burning and we jumped out and went to our room to shower. It lasted for about an hour. Our bathing suits and jewelry were ruined. The next evening I asked the front desk about it and they said there was a problem with it and it was overloaded with chlorine. They gave us a $250 credit and offered a cream. I was shocked that they didn't alert the guests so anyone who had been exposed could have been informed and made their own decision about treatment. If I hadn't asked, nobody would have told me which I found inappropriate. Plus, our bathing suits, cover ups and jewelry were worth over $250 so we lost money. Housekeeping never visited our room, a few times someone from housekeeping would offer towels but a real service never happened during our 3 night stay. Finally, I asked a bellman if he could get me a taxi at a specific time. He assured me he would. I went outside at the specified time and there was no taxi. I asked him and he obviously forgot so he wound up calling a friend? This guy said his meter was broken so he had to use a meter on his phone???? Then he said he couldn't take a credit card . It was such a rip off and scam and he told me I owed him $18 for 1/2 mile and needed cash . The combination of these three things made my stay just so so and not excellent like I expected.

It was very nice and people were generally kind and helpful. Unfortunately we had a few issues. We went in the hot tub one evening and felt our skin burning and we jumped out and went to our room to shower. It lasted for about an hour. Our bathing suits and jewelry were ruined. The next evening I asked the front desk about it and they said there was a problem with it and it was overloaded with chlorine. They gave us a $250 credit and offered a cream. I was shocked that they didn't alert the guests so anyone who had been exposed could have been informed and made their own decision about treatment. If I hadn't asked, nobody would have told me which I found inappropriate. Plus, our bathing suits, cover ups and jewelry were worth over $250 so we lost money. Housekeeping never visited our room, a few times someone from housekeeping would offer towels but a real service never happened during our 3 night stay. Finally, I asked a bellman if he could get me a taxi at a specific time. He assured me he would. I went outside at the specified time and there was no taxi. I asked him and he obviously forgot so he wound up calling a friend? This guy said his meter was broken so he had to use a meter on his phone???? Then he said he couldn't take a credit card . It was such a rip off and scam and he told me I owed him $18 for 1/2 mile and needed cash . The combination of these three things made my stay just so so and not excellent like I expected.

10

Alicia

21 août 2025

·

A séjourné 4 nuits

First-time at this property. Usually stay next door when we’re in South Beach. Our kids stayed at the Ritz a month ago and raved about the pool area and how you could get a seat no matter what time of day. No getting up at 7 to get a chair at the pool! They also booked through Amex and got a great deal on early and late check in.

First-time at this property. Usually stay next door when we’re in South Beach. Our kids stayed at the Ritz a month ago and raved about the pool area and how you could get a seat no matter what time of day. No getting up at 7 to get a chair at the pool! They also booked through Amex and got a great deal on early and late check in.

10

higo

15 août 2025

·

A séjourné 3 nuits

Everything about this Hotel is a 10. Location, staff, pool, beach area, not even one single complain on my 4 days stay. No doubt, it will be the place I’ll be staying next time I’ll go back to Miami.

Everything about this Hotel is a 10. Location, staff, pool, beach area, not even one single complain on my 4 days stay. No doubt, it will be the place I’ll be staying next time I’ll go back to Miami.

6

Regina

4 janv. 2025

·

A séjourné 3 nuits

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : beaucoup décrivent les chambres et les espaces communs comme très propres, tandis que d'autres signalent un manque de ménage, des odeurs ou des problèmes d'hygiène et de parasites isolés.

Avis de voyageur à ce sujet

10

Avery

20 nov. 2023

·

A séjourné 5 nuits

Hotel is perfectly clean. Room was amazingly beautiful and comfortable. Pool and beach were wonderful. Really enjoyed our stay!!

Hotel is perfectly clean. Room was amazingly beautiful and comfortable. Pool and beach were wonderful. Really enjoyed our stay!!

2

Patricia

16 juil. 2025

·

A séjourné 1 nuit

Dirty

Dirty

6

Daniel

13 juil. 2023

·

A séjourné 3 nuits

I’ve stayed in this property prior to its ‘renovation’. The staff were lovely, the room was nice however the cleanliness wasn’t up to par, it was dusty behind the doors in the bathroom/shower and toilet as well as the vents in the ceiling, there was a stain in the bath he entire time also. It seems as though the top sheet doesn’t fit the bed properly and kept coming untucked and moving throughout the night. I only booked a king room, however was given a room outside the elevators, it was ridiculously noisy all night (beeping from the elevators) and people talking/chatting waiting to get in. One of the elevators was broken the entire time which also gave lengthy delays when trying to get to your room or the pool. As mentioned prior the staff were really nice however, I don’t think this hotel lives up to the ‘Ritz Carlton’ name.

I’ve stayed in this property prior to its ‘renovation’. The staff were lovely, the room was nice however the cleanliness wasn’t up to par, it was dusty behind the doors in the bathroom/shower and toilet as well as the vents in the ceiling, there was a stain in the bath he entire time also. It seems as though the top sheet doesn’t fit the bed properly and kept coming untucked and moving throughout the night. I only booked a king room, however was given a room outside the elevators, it was ridiculously noisy all night (beeping from the elevators) and people talking/chatting waiting to get in. One of the elevators was broken the entire time which also gave lengthy delays when trying to get to your room or the pool. As mentioned prior the staff were really nice however, I don’t think this hotel lives up to the ‘Ritz Carlton’ name.

8

Shane

26 nov. 2025

·

A séjourné 4 nuits

Nice stay, clean, service was good.

Nice stay, clean, service was good.

10

Corina F Cecena

21 juil. 2025

·

A séjourné 3 nuits

Great service very clean love it so much third time here great location love the pool that is warm and activiets for kids! I highly recommend it

Great service very clean love it so much third time here great location love the pool that is warm and activiets for kids! I highly recommend it

10

Monique

15 févr. 2025

·

A séjourné 3 nuits

The room is very clean

The room is very clean

10

Brent

5 oct. 2024

·

A séjourné 3 nuits

The staff was great but it's time to do some renovation. The hotel is very dated, many places the wall paper is coming off the walls. The lighting in the room is very inconvenient. I dropped an ice cube on the floor and when I wiped up the melted water with a white towel the towel was instantly brown from the dirt. This was a surprise for a Ritz-Carlton. I liked the experience and staff but for the money I feel there are definitely more updated options.

The staff was great but it's time to do some renovation. The hotel is very dated, many places the wall paper is coming off the walls. The lighting in the room is very inconvenient. I dropped an ice cube on the floor and when I wiped up the melted water with a white towel the towel was instantly brown from the dirt. This was a surprise for a Ritz-Carlton. I liked the experience and staff but for the money I feel there are definitely more updated options.

2

Kate

9 juin 2025

·

A séjourné 3 nuits

Very smelly, loud and hair on shower walls

Very smelly, loud and hair on shower walls

2

Adil

23 août 2025

·

A séjourné 2 nuits

Extremely Disappointed – Unacceptable Experience I booked a stay at The Ritz-Carlton in South Brach Miami expecting the highest standard of cleanliness and luxury. Unfortunately, my experience was anything but. Upon waking up the first morning in my room, I was shocked and disgusted to discover a cockroach. At a hotel of this caliber, basic hygiene should never be in question. The presence of pests is simply unacceptable, especially at a property that prides itself on offering a five-star experience. It completely ruined my sense of comfort and trust in the brand. While the staff were polite, this incident overshadowed everything else about my stay. I expected far better from The Ritz-Carlton, and I left feeling extremely disappointed. I sincerely hope management takes this issue seriously and addresses it immediately to prevent other guests from experiencing the same.

Extremely Disappointed – Unacceptable Experience I booked a stay at The Ritz-Carlton in South Brach Miami expecting the highest standard of cleanliness and luxury. Unfortunately, my experience was anything but. Upon waking up the first morning in my room, I was shocked and disgusted to discover a cockroach. At a hotel of this caliber, basic hygiene should never be in question. The presence of pests is simply unacceptable, especially at a property that prides itself on offering a five-star experience. It completely ruined my sense of comfort and trust in the brand. While the staff were polite, this incident overshadowed everything else about my stay. I expected far better from The Ritz-Carlton, and I left feeling extremely disappointed. I sincerely hope management takes this issue seriously and addresses it immediately to prevent other guests from experiencing the same.

6

Regina

4 janv. 2025

·

A séjourné 3 nuits

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreux clients trouvent les chambres confortables et attrayantes, mais d'autres notent un produit ancien et inégal avec des configurations plus petites et une qualité variable. La vue sur l'océan peut être obstruée par des palmiers, et certaines chambres souffrent du bruit près des ascenseurs.

Avis de voyageur à ce sujet

10

Helen

12 nov. 2024

·

A séjourné 2 nuits

On your website it says separate bath and shower. The shower was in the bath? That isn’t a separate bath and shower.

On your website it says separate bath and shower. The shower was in the bath? That isn’t a separate bath and shower.

6

pino

23 sept. 2023

·

A séjourné 3 nuits

room very noycy

room very noycy

10

Clarence

30 juil. 2025

·

A séjourné 3 nuits

Very comfortable bed

Very comfortable bed

10

Mojdeh

15 juin 2025

·

A séjourné 4 nuits

Beautiful, clean, spacious room. But what really makes this hotel stand out is the pool and beach areas. Just phenomenal!

Beautiful, clean, spacious room. But what really makes this hotel stand out is the pool and beach areas. Just phenomenal!

10

TANYA

23 juin 2025

·

A séjourné 3 nuits

Everyone was so friendly and the rooms are gorgeous

Everyone was so friendly and the rooms are gorgeous

6

Tihu

24 avr. 2025

·

A séjourné 1 nuit

For an ocean view room, I was first assigned to a room in an auxillary building with a shabby, near broken elevator and on the 4th floor with palm trees blocking most of the ocean. After complaint to the front desk, they moved us to the main building with a real ocean view. So, excep for the first front desk staff who gve me the initial room, the other staff members were very nice, but the facility is not really close to 5-star.

For an ocean view room, I was first assigned to a room in an auxillary building with a shabby, near broken elevator and on the 4th floor with palm trees blocking most of the ocean. After complaint to the front desk, they moved us to the main building with a real ocean view. So, excep for the first front desk staff who gve me the initial room, the other staff members were very nice, but the facility is not really close to 5-star.

8

mark

23 oct. 2023

·

A séjourné 3 nuits

Good service as expected, rooms a bit small, largely due to age of building on a cramped South Beach I know it's the Ritz but prices are $$$$$$ . $40 for cocktail at the pool. I expect to pay over the odds at a pool bar and especially the Ritz but that's just too much IMHO ! Also $60 for overnight parking is excessive i feel together with a $45 resort fee. so basically they sting you extra $100 each nioght if you have a car travelling there

Good service as expected, rooms a bit small, largely due to age of building on a cramped South Beach I know it's the Ritz but prices are $$$$$$ . $40 for cocktail at the pool. I expect to pay over the odds at a pool bar and especially the Ritz but that's just too much IMHO ! Also $60 for overnight parking is excessive i feel together with a $45 resort fee. so basically they sting you extra $100 each nioght if you have a car travelling there

8

Aaron

26 déc. 2024

·

A séjourné 2 nuits

The property is converted from an old building. Rooms are inconsistent. There are not enough outlets.

The property is converted from an old building. Rooms are inconsistent. There are not enough outlets.

10

walter J

17 avr. 2023

·

A séjourné 3 nuits

Property great overall. My ocean front room was obscured by palm trees despite calling in advance to prevent this from happening having read prior reviews with the same exact issue.

Property great overall. My ocean front room was obscured by palm trees despite calling in advance to prevent this from happening having read prior reviews with the same exact issue.

6

Landy

30 nov. 2023

·

The room was smaller than we expected... we booked the partial ocean front and was not impressed we paid less at fountainbleau and had more space and better view There was no microwave in room we had to ask for one and they brought one to room this is our last stay at ritz carlton

The room was smaller than we expected... we booked the partial ocean front and was not impressed we paid less at fountainbleau and had more space and better view There was no microwave in room we had to ask for one and they brought one to room this is our last stay at ritz carlton

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, attentif et professionnel, avec des attentions mémorables ; cependant, les commentaires mentionnent également un manque de personnel, un enregistrement (check-in) lent ou confus, des retards pour les demandes ou les bagages, et des problèmes occasionnels de facturation ou de voiturier.

Avis de voyageur à ce sujet

2

Janeissy

12 mai 2025

·

A séjourné 1 nuit

My family and I booked a one-night stay at the Ritz-Carlton South Beach for Mother’s Day, hoping for a relaxing and luxurious experience. Unfortunately, we were so dissatisfied that we ended up checking out the same night around 8:30 pm. The hotel itself is noticeably outdated. For a brand that markets itself as high-end, the furnishings and overall ambiance felt more tired than timeless. Dining was another letdown — overpriced food that didn’t live up to expectations, and a mandatory gratuity of 18-22% added to nearly every charge, even when the service was lackluster. What truly ruined the experience was the terrible valet service and the unacceptable customer treatment. The valet manager, Manny, was especially rude and dismissive. When my husband went to retrieve the car and explained we were checking out early due to our dissatisfaction, Manny questioned him aggressively and made him feel uncomfortable, as though we were doing something wrong. His behavior came off as discriminatory and entirely inappropriate for a service-based industry. To make matters worse, another family member had “self-parked” his motorcycle with VALET and was still charged the full $65 valet fee — yet Manny made a big scene about it, as if it were some kind of inconvenience to them. It was unnecessary and unprofessional. Needless to say, we will not be returning to this location. Next time, we’ll be staying at the Four Seasons — where hospitality still means something.

My family and I booked a one-night stay at the Ritz-Carlton South Beach for Mother’s Day, hoping for a relaxing and luxurious experience. Unfortunately, we were so dissatisfied that we ended up checking out the same night around 8:30 pm. The hotel itself is noticeably outdated. For a brand that markets itself as high-end, the furnishings and overall ambiance felt more tired than timeless. Dining was another letdown — overpriced food that didn’t live up to expectations, and a mandatory gratuity of 18-22% added to nearly every charge, even when the service was lackluster. What truly ruined the experience was the terrible valet service and the unacceptable customer treatment. The valet manager, Manny, was especially rude and dismissive. When my husband went to retrieve the car and explained we were checking out early due to our dissatisfaction, Manny questioned him aggressively and made him feel uncomfortable, as though we were doing something wrong. His behavior came off as discriminatory and entirely inappropriate for a service-based industry. To make matters worse, another family member had “self-parked” his motorcycle with VALET and was still charged the full $65 valet fee — yet Manny made a big scene about it, as if it were some kind of inconvenience to them. It was unnecessary and unprofessional. Needless to say, we will not be returning to this location. Next time, we’ll be staying at the Four Seasons — where hospitality still means something.

4

Corinne

22 juin 2024

·

A séjourné 1 nuit

My family and I were shocked at the level of customer service we received considering this is rated a 5-star hotel. When we arrived at the hotel we were greeted by a lovely valet who was incredibly kind. From there, everything went downhill. After checking in, it took more than 40 minutes for our bags to arrive to our room. The hotel staff were unfriendly, and used the excuse that they were working alone. We then asked for another piece of luggage to be delivered from our vehicle, it never showed up. I personally had to go down to the valet and have them walk me over to the car (after we had returned from dinner around 9 PM). Only to find it had been sitting in the luggage room and hadn’t been picked up more than 5 hours later. After checkout, we discovered we’d left our stroller in the room. When I called to inquire how we could get it back we were told “send us a shipping label and we’ll mail it”. Just horrible customer service all around. The hotel itself is nice enough and convenient for south beach but unfortunately this experience has turned us off of the Ritz-Carleton brand going forward.

My family and I were shocked at the level of customer service we received considering this is rated a 5-star hotel. When we arrived at the hotel we were greeted by a lovely valet who was incredibly kind. From there, everything went downhill. After checking in, it took more than 40 minutes for our bags to arrive to our room. The hotel staff were unfriendly, and used the excuse that they were working alone. We then asked for another piece of luggage to be delivered from our vehicle, it never showed up. I personally had to go down to the valet and have them walk me over to the car (after we had returned from dinner around 9 PM). Only to find it had been sitting in the luggage room and hadn’t been picked up more than 5 hours later. After checkout, we discovered we’d left our stroller in the room. When I called to inquire how we could get it back we were told “send us a shipping label and we’ll mail it”. Just horrible customer service all around. The hotel itself is nice enough and convenient for south beach but unfortunately this experience has turned us off of the Ritz-Carleton brand going forward.

10

Noreen

25 juin 2024

·

A séjourné 1 nuit

My check in experience was the best ever , Ms Areej Almasri was so fabulous I’ve traveled to many places near and far but have never been treated like this. She is awesome. Folks please go to the Ritz and ask for Ms Almasri!

My check in experience was the best ever , Ms Areej Almasri was so fabulous I’ve traveled to many places near and far but have never been treated like this. She is awesome. Folks please go to the Ritz and ask for Ms Almasri!

10

Courtney

30 juin 2024

·

A séjourné 2 nuits

Phenomenal front desk staff!

Phenomenal front desk staff!

10

Nijah

7 sept. 2024

·

A séjourné 3 nuits

Amazing they were so sweet waited on me hand and foot ! Great experience

Amazing they were so sweet waited on me hand and foot ! Great experience

10

Christian

11 juil. 2023

·

A séjourné 2 nuits

Great spot in the center of the action in South Beach. Great pool service and staff overall. Room wasn't ready and we had to check in a bit late, but we got a bar credit and the staff couldn't have been nicer.

Great spot in the center of the action in South Beach. Great pool service and staff overall. Room wasn't ready and we had to check in a bit late, but we got a bar credit and the staff couldn't have been nicer.

6

Joseph

10 avr. 2024

·

A séjourné 3 nuits

The pool, restaurant and housekeeping teams were amazing and responsive. The front desk team seemed as if guests were a bother. They were condescending and not particularly pleasant to deal with. They seemed to look down at guests or resent them. The fitness center (really a bad gym) is the worst of any 5 Star property we've stayed. The property is riding on the Ritz Carlton name only and should be 4 Star and not 5. I would not recommend this property to stay but highly recommend Dilido Beach Bar which is open to the public.

The pool, restaurant and housekeeping teams were amazing and responsive. The front desk team seemed as if guests were a bother. They were condescending and not particularly pleasant to deal with. They seemed to look down at guests or resent them. The fitness center (really a bad gym) is the worst of any 5 Star property we've stayed. The property is riding on the Ritz Carlton name only and should be 4 Star and not 5. I would not recommend this property to stay but highly recommend Dilido Beach Bar which is open to the public.

6

Shelly

10 mai 2025

·

A séjourné 4 nuits

I was not impressed at all by the property! The front desk staff were not up to the standards of a Ritz Carlton Hotel. The door personnel were very friendly,housekeeping friendly but our room were not the cleanest. Excellent location and the staff running the beach were fantastic!

I was not impressed at all by the property! The front desk staff were not up to the standards of a Ritz Carlton Hotel. The door personnel were very friendly,housekeeping friendly but our room were not the cleanest. Excellent location and the staff running the beach were fantastic!

10

Eleni

5 août 2025

·

A séjourné 3 nuits

Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later

Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later

6

Regina

4 janv. 2025

·

A séjourné 3 nuits

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

The hotel is severely understaffed and there are key things missing or broken. While room was clean and all staff members were incredibly professional the lack of enough staff left a lot to be desired. Wait time at check in was almost 30 minutes because they only had two team members working the desk. In addition one of the 3 elevators was broken during the length of our stay and our phone in the room regularly lost its connection when we were trying to order room service. The same person who took our order at room service was also delivering the order on two days so when she was doing a delivery the phone would just ring and ring. Again nice people but not the level of service you would expect from the Ritz. At check out they mistakenly charged me an extra person fee of $75 plus taxes a day and it took 20 minutes to get that resolved because the lady was the only person working check in. If they are going to remain understaffed they should provide a daily resort credit to guests to make up for the issues. Pool area was also lacking in cleanliness due to staff shortage. We had a nice time overall because the staff was so lovely it’s just not the level you’d expect from a ritz property.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

En bord de mer et central, avec un accès facile à pied à Lincoln Road et Ocean Drive ; la plupart apprécient la commodité. Certains notent le bruit de la rue, la foule ou une ambiance désagréable juste à l'extérieur.

Avis de voyageur à ce sujet

8

danielle

9 sept. 2024

·

A séjourné 5 nuits

It was a nice hotel and a great suite for us and our baby. The restaurant was great and the pool area was really nice. The staff around the pool were very helpful. The hotel is a bit dated, you can see the beach bar needs some love. Although right on the beach and close to good restaurants the location isn’t the greatest, a bit noisy, dirty and a lot of locals and tourists right outside the front doors. Wish I knew that beforehand. Personally a little disappointed as I expect 10/10 when staying at ritz.

It was a nice hotel and a great suite for us and our baby. The restaurant was great and the pool area was really nice. The staff around the pool were very helpful. The hotel is a bit dated, you can see the beach bar needs some love. Although right on the beach and close to good restaurants the location isn’t the greatest, a bit noisy, dirty and a lot of locals and tourists right outside the front doors. Wish I knew that beforehand. Personally a little disappointed as I expect 10/10 when staying at ritz.

8

leslie

11 juil. 2023

·

A séjourné 2 nuits

Great hotel, the area is a little dirty and not too safe at night.

Great hotel, the area is a little dirty and not too safe at night.

10

Anna

8 juil. 2023

·

A séjourné 4 nuits

The ritz is in a great location easy to walk to different dining options, lots of great shopping around no car needed. Property has lots to offer on site and everybody was super friendly and willing to help with anything you need. Never waited in a long line at front desk they are quick and efficient . They gave me a late check out since my flight was later that evening so I was still able to still use the beach and shower after. I will definitely go back there really enjoyed my stay. Also very family friendly which was important as I had my kids with me. Great experience.

The ritz is in a great location easy to walk to different dining options, lots of great shopping around no car needed. Property has lots to offer on site and everybody was super friendly and willing to help with anything you need. Never waited in a long line at front desk they are quick and efficient . They gave me a late check out since my flight was later that evening so I was still able to still use the beach and shower after. I will definitely go back there really enjoyed my stay. Also very family friendly which was important as I had my kids with me. Great experience.

10

Ryan

23 oct. 2023

·

A séjourné 1 nuit

Amazing staff. Great location and beautiful interior and exterior

Amazing staff. Great location and beautiful interior and exterior

10

Asma

21 nov. 2023

·

A séjourné 2 nuits

Great staff, great location, close to the beach

Great staff, great location, close to the beach

10

Timothy Edward

11 oct. 2023

·

A séjourné 4 nuits

Perfect location

Perfect location

10

Eblein

19 juil. 2023

·

A séjourné 2 nuits

Great hotel in the middle of Miami Beach.

Great hotel in the middle of Miami Beach.

10

Mahmood

6 sept. 2023

·

A séjourné 4 nuits

Walkable to Ocean Drive, Espanola Neighborhood and Lincoln shopping area.

Walkable to Ocean Drive, Espanola Neighborhood and Lincoln shopping area.

8

Troy

2 janv. 2025

·

A séjourné 2 nuits

Location was amazing! Hotel was very nice and service was great. Room had some issues but bed was very comfortable. Pool and beach were exactly what you want when you book S-Beach. Price point was a bit high for comparable hotels, so value was not what you would expect. Room also was plastered against neighboring property so had to keep blind closed each day. Food options were limited so be prepared to seek other options. Nice property though and service was what you would expect.

Location was amazing! Hotel was very nice and service was great. Room had some issues but bed was very comfortable. Pool and beach were exactly what you want when you book S-Beach. Price point was a bit high for comparable hotels, so value was not what you would expect. Room also was plastered against neighboring property so had to keep blind closed each day. Food options were limited so be prepared to seek other options. Nice property though and service was what you would expect.

10

Melissa

14 mars 2025

·

A séjourné 5 nuits

On beach. Walking to many restaurants and shops

On beach. Walking to many restaurants and shops

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La restauration sur place et le petit déjeuner reçoivent souvent des éloges, notamment Zaytinya et le service au bord de la piscine. Cependant, plusieurs critiques estiment que les menus sont limités au bord de la piscine ou sur la plage et que les prix sont élevés par rapport à la qualité.

Avis de voyageur à ce sujet

10

Ryann

29 juil. 2025

·

A séjourné 3 nuits

The breakfast at Zaytina was excellent! In addition to that the service at the pool was nothing less than exceptional and very personalized.

The breakfast at Zaytina was excellent! In addition to that the service at the pool was nothing less than exceptional and very personalized.

6

Corina

15 mars 2024

·

A séjourné 6 nuits

Bad customer service at restaurant and by the pool.

Bad customer service at restaurant and by the pool.

6

Beate

21 juil. 2024

·

A séjourné 2 nuits

Breakfast was a no go - choice of offered food and drinks, waiting time at front desk - not expected from RC Service attitude of some of the employees need to be improved.

Breakfast was a no go - choice of offered food and drinks, waiting time at front desk - not expected from RC Service attitude of some of the employees need to be improved.

2

Alison

29 avr. 2025

·

A séjourné 2 nuits

Disappointed is an understatement. When I arrived, the trash in my room was overflowing and smelled. There was very little service at the beach and pool. They minimized their menus at both, so little options for food. The phone in my room was broken. Overall, just not a Ritz Carlton stay. The Loews next door has much better service and product for substantially less.

Disappointed is an understatement. When I arrived, the trash in my room was overflowing and smelled. There was very little service at the beach and pool. They minimized their menus at both, so little options for food. The phone in my room was broken. Overall, just not a Ritz Carlton stay. The Loews next door has much better service and product for substantially less.

8

mark

23 oct. 2023

·

A séjourné 3 nuits

Good service as expected, rooms a bit small, largely due to age of building on a cramped South Beach I know it's the Ritz but prices are $$$$$$ . $40 for cocktail at the pool. I expect to pay over the odds at a pool bar and especially the Ritz but that's just too much IMHO ! Also $60 for overnight parking is excessive i feel together with a $45 resort fee. so basically they sting you extra $100 each nioght if you have a car travelling there

Good service as expected, rooms a bit small, largely due to age of building on a cramped South Beach I know it's the Ritz but prices are $$$$$$ . $40 for cocktail at the pool. I expect to pay over the odds at a pool bar and especially the Ritz but that's just too much IMHO ! Also $60 for overnight parking is excessive i feel together with a $45 resort fee. so basically they sting you extra $100 each nioght if you have a car travelling there

10

Paula

8 sept. 2024

·

A séjourné 4 nuits

The Ritz Carlton staff are the consummate professionals. My room was luxurious and glamorous. The amenities are top-notch. The hotel is beautiful and richly appointed. The pool area is relaxing and beautiful. My next trip to South Beach will be to The Ritz Carlton, South Beach. I highly recommend this hotel.

The Ritz Carlton staff are the consummate professionals. My room was luxurious and glamorous. The amenities are top-notch. The hotel is beautiful and richly appointed. The pool area is relaxing and beautiful. My next trip to South Beach will be to The Ritz Carlton, South Beach. I highly recommend this hotel.

8

Stacey

2 sept. 2024

·

A séjourné 3 nuits

Nice and food was great

Nice and food was great

10

William

17 mars 2024

·

A séjourné 1 nuit

Stunning property and incredible staff! Alexander at Zaytinya will make sure that you’re looked after too!

Stunning property and incredible staff! Alexander at Zaytinya will make sure that you’re looked after too!

8

Troy

2 janv. 2025

·

A séjourné 2 nuits

Location was amazing! Hotel was very nice and service was great. Room had some issues but bed was very comfortable. Pool and beach were exactly what you want when you book S-Beach. Price point was a bit high for comparable hotels, so value was not what you would expect. Room also was plastered against neighboring property so had to keep blind closed each day. Food options were limited so be prepared to seek other options. Nice property though and service was what you would expect.

Location was amazing! Hotel was very nice and service was great. Room had some issues but bed was very comfortable. Pool and beach were exactly what you want when you book S-Beach. Price point was a bit high for comparable hotels, so value was not what you would expect. Room also was plastered against neighboring property so had to keep blind closed each day. Food options were limited so be prepared to seek other options. Nice property though and service was what you would expect.

6

Brian

14 août 2023

·

A séjourné 4 nuits

The food quality and selection definitely did not warrant the pricing. $24 for avocado toast is absurb. While the staff members are polite and attentive they are also a bit intrusive, especially around the pool area. 6th floor smells like mold by the ice machine.

The food quality and selection definitely did not warrant the pricing. $24 for avocado toast is absurb. While the staff members are polite and attentive they are also a bit intrusive, especially around the pool area. 6th floor smells like mold by the ice machine.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

MARION

il y a 3 semaines

·

A séjourné 7 nuits

Cet établissement et parfait et le service impeccable. Je recommande vivement ! Merci beaucoup.

Cet établissement et parfait et le service impeccable. Je recommande vivement ! Merci beaucoup.

10

Ysmael

17 mai 2025

·

A séjourné 1 nuit

Bien

Bien

10

Eid Mansur

16 oct. 2024

·

A séjourné 6 nuits

.

.

10

Caroline

23 sept. 2024

·

A séjourné 4 nuits

.

.

10

Sebastien

5 août 2024

·

A séjourné 6 nuits

Très bon séjour, hôtel luxueux avec un personnel aux petits soins. Chambre très bien isolée, aucun bruit. Très bien placé dans Miami Beach.

Très bon séjour, hôtel luxueux avec un personnel aux petits soins. Chambre très bien isolée, aucun bruit. Très bien placé dans Miami Beach.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 00:00

Avant 11:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $401	15 $399	16 $397	17 $400	18 $434	19 $434
20 $377	21 $354	22 $352	23 $361	24 $395	25 $483	26
27 $1 241	28	29	30

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Dépôt : 200 USD par nuit

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 18 ans
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Commitment to Clean (Marriott).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte entre 20 USD et 60 USD environ par personne.
Parking couvert avec voiturier : 69.55 USD par nuit (entrées/sorties libres)
Dépôt de garantie pour animal de compagnie : 250 USD par séjour
Animaux de compagnie : 250.00 USD par hébergement et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Lit d'appoint : 75.0 USD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.