Name: Mercure St Helens
Address: Linkway West, St. Helens, Grafschaft Merseyside, GB
Price range: 64 $–152 $ per night
Rating: 8.33

Was Gäste sagen

In jüngeren Bewertungen wird das Mercure St Helens häufig für freundliches und hilfsbereites Personal, saubere Zimmer und eine zentrale Lage in der Nähe von Geschäften, dem Bahnhof und dem Stadion gelobt. Die Freizeiteinrichtungen wie Pool, Sauna und Fitnessraum sind ebenfalls beliebt.

Das Frühstück und das Essen vor Ort werden im Allgemeinen gut bewertet, obwohl einige Bewertungen auf lauwarmes oder eingeschränktes Frühstücksangebot hinweisen. Die häufigsten Kritikpunkte sind zu warme Zimmer mit lauter oder ineffektiver Klimaanlage sowie gelegentliche Lärmbelästigung durch Hochzeiten oder benachbarte Zimmer. Einige Gäste bemängelten auch kleinere Mängel bei der Instandhaltung oder langsamere Check-in-Prozesse, dies war jedoch nicht generell der Fall. Insgesamt eignet sich das Hotel für Reisende, die eine günstige Basis mit nützlichen Einrichtungen suchen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Freizeiteinrichtungen, einschließlich Pool, Sauna/Dampfbad und Fitnessraum, werden regelmäßig gelobt, und die Parkmöglichkeiten vor Ort sind unkompliziert. Einige Bewertungen erwähnen, dass der Poolbereich abgenutzt oder schmutzig wirkt und eine Auffrischung vertragen könnte.

Ähnliche Gästebewertungen

8

Charlotte

30. Apr. 2025

·

Aufenthalt für eine Nacht

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

Paul

11. Okt. 2025

·

Aufenthalt für eine Nacht

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

4

Margaret

6. Apr. 2024

·

Aufenthalt für eine Nacht

Arrived at one of the 2 roons we had booked but TV wasn't working so we were moved no hassle. 2nd Room had an item from a previous guest flung behind a chair. One room had too few tea bags to allow an evening and morning drink. Ordered evening meals and breakfasts arrived promptly were cold. One small pot of tea for 2 was inadequate. Long and loud disturbance at 130am which was eventually dealt with after a lot of shouting, and foul language but not before all 4 of us were fully awake and the 2 children thorougly frightened. No apologies or explanations offered. Taking the children for an early swim was a disappointment with the floor of the pool decidedly grubby with all angles brown with muck or discolouration.

10

Claire

1. Sept. 2023

·

Aufenthalt für eine Nacht

The hotel is good value. The facilities (pool) needs a good refurb. The staff were excellent. The parking is a bit strange I understand it is owned by a third party.

10

Mark

12. Okt. 2025

·

Aufenthalt für 5 Nächte

Great place to stay. Gym is a huge bonus

10

Lorraine

1. Dez. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Paul

15. Sept. 2024

·

Aufenthalt für eine Nacht

Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.

10

Katie

30. Juli 2023

·

Aufenthalt für 2 Nächte

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25. Feb. 2024

·

Aufenthalt für 3 Nächte

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

10

Aaron

18. März 2025

·

Aufenthalt für eine Nacht

Excellent leisure facilities and the location was great for the purpose of our stay

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Zimmer werden durchweg als sauber und ordentlich beschrieben. Gelegentliche Probleme sind abgenutzte Badezimmer oder kleinere Mängel bei der Instandhaltung.

Ähnliche Gästebewertungen

8

Lorraine

31. Dez. 2025

·

Aufenthalt für eine Nacht

Friendly efficient staff , clean room

10

Loic

28. Sept. 2025

·

Aufenthalt für 2 Nächte

Lovely location an very clean

10

Paul

11. Okt. 2025

·

Aufenthalt für eine Nacht

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Simon

27. Okt. 2024

·

Aufenthalt für eine Nacht

Excellent stay in nice clean room followed by a lovely breakfast.

10

Kim

4. Okt. 2025

·

Aufenthalt für eine Nacht

Clean room, comfy bed friendly staff.

6

Lauren

25. Feb. 2024

·

Aufenthalt für 2 Nächte

This hotel was average however unfortunately I felt the room wasn’t the cleanest but alright for the price I guess

10

Bryan

7. Mai 2025

·

Aufenthalt für 3 Nächte

A clean comfortable hotel. Staff are friendly and helpful.

10

Robert Scott

28. Dez. 2025

·

Aufenthalt für eine Nacht

Room was clean and comfortable. Staff were polite, friendly and professional.

10

KEVIN

3. Juni 2023

·

Aufenthalt für eine Nacht

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

8

JAMES

8. Aug. 2025

·

Aufenthalt für 2 Nächte

Staff were great, plenty of food choices on menu. Rooms are clean and roomy.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen geräumig und komfortabel, mit modernen Akzenten und großen Betten. Wiederkehrende Probleme sind unangenehm warme Temperaturen mit lauter oder ineffektiver Klimaanlage sowie gelegentliche Lärmbelästigung durch Hochzeiten oder benachbarte Zimmer sowie einige veraltete oder abgenutzte Matratzen.

Ähnliche Gästebewertungen

10

Paul

11. Okt. 2025

·

Aufenthalt für eine Nacht

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15. Feb. 2024

·

Aufenthalt für eine Nacht

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Darius

19. Feb. 2024

·

Aufenthalt für eine Nacht

Very convenient in proximity to station. Good for business location. 28 dgr !!! In room and unable to change the temperature despite the very noisy AC. Very humid and difficult to sleep. Even without the AC on, the noise was unbearable…the property is dated and needs a fresh look inside the toilet and some fixtures.

8

Colin

28. Aug. 2025

·

Aufenthalt für eine Nacht

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

8

peter

19. März 2025

·

Aufenthalt für 2 Nächte

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Neil

2. Juli 2024

·

Aufenthalt für 4 Nächte

Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.

8

Paul

26. Juli 2025

·

Aufenthalt für eine Nacht

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.

8

Andrew

23. Feb. 2024

·

Aufenthalt für eine Nacht

Room too hot, temperature control not working in both of our rooms

10

John

25. Feb. 2024

·

Aufenthalt für 3 Nächte

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

8

Deborah

21. Sept. 2025

·

Aufenthalt für eine Nacht

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird in Rezeption, Bar und Management durchweg als freundlich, hilfsbereit und professionell gelobt. Einige Gäste berichteten jedoch von langsamen oder unfreundlichen Check-in-Prozessen und einigen Fällen von Unhöflichkeit oder mangelnder Nachverfolgung.

Ähnliche Gästebewertungen

6

Colin

1. Aug. 2024

·

Aufenthalt für eine Nacht

Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.

10

Pam

25. März 2025

·

Aufenthalt für eine Nacht

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.

4

Ayesha

15. Aug. 2025

·

Aufenthalt für eine Nacht

Terrible service at check in, we waited for around 25 mins for somebody to check us in.

10

Lorraine

1. Dez. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Glinys

24. Aug. 2025

·

Aufenthalt für eine Nacht

A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.

6

Amy

13. Sept. 2023

·

Aufenthalt für 2 Nächte

It’s a place to shower and sleep. Pretty clean room but there aren’t any amenities and the staff aren’t real friendly…..would not let us check in early. Check in is 3pm and we were told that we wouldn’t be able to check in early even though we’d just flown all night from the US and took four trains to get to St Helen’s to come to a funeral. Don’t expect much

10

Nik

17. Nov. 2024

·

Aufenthalt für eine Nacht

The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!

10

Robert Scott

28. Dez. 2025

·

Aufenthalt für eine Nacht

Room was clean and comfortable. Staff were polite, friendly and professional.

4

Fiona

26. Mai 2024

·

Aufenthalt für eine Nacht

Had called the hotel last week to arrange an early check in for one of our 2 rooms as we were attending a wedding. Was told it would be £20 additional charge. Arrived at 12, gave our names and said we were checking in only to be told quite clearly that check in was 3pm. I explained we had booked an early check in and was told no record of it instead of perhaps saying ‘let me look into that for you’. Eventually got a room but was certainly left feeling that the customer service could be improved to ensure customers are left feeling welcomed rather than not.

10

Sally Louise

9. Nov. 2024

·

Aufenthalt für eine Nacht

I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Zentral in St Helens gelegen, in der Nähe des Stadtzentrums, des Bahnhofs, der Geschäfte, der Kinos und des Totally Wicked Stadium, mit vielen Restaurants in der Nähe. Praktisch für Besuche in der Umgebung oder für Weiterreisen, obwohl die unmittelbare Umgebung nicht besonders malerisch ist.

Ähnliche Gästebewertungen

10

OLUWATOSIN VICTOR

2. Sept. 2025

·

Aufenthalt für 2 Nächte

Great time and serene atmosphere. Lots of dining options nearby and cinemas too.

8

Charlotte

30. Apr. 2025

·

Aufenthalt für eine Nacht

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

10

stuart

25. Mai 2024

·

Aufenthalt für eine Nacht

Nice hotel , 2 mins from town centre, 10 min walk to rugby ground. Staff very helpful and checked to see if our room was ready so we could check in early. Room was decent, comfy bed, tea coffee in the room. Car park free just had to input car details on tablet. There is a £50 surcharge at checkin for any breakages but that was regunded about 3 hours after check out. I would stay again

8

Colin

28. Aug. 2025

·

Aufenthalt für eine Nacht

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

6

John Eric

24. Mai 2024

·

Aufenthalt für eine Nacht

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

10

E

19. Juli 2024

·

Aufenthalt für eine Nacht

Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!

8

Roger

29. Sept. 2025

·

Aufenthalt für eine Nacht

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool

10

Lorraine

1. Dez. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

Katie

30. Juli 2023

·

Aufenthalt für 2 Nächte

Great location, short walk to the train station. Plenty of food options in the surrounding area. Hotel is lovely, room was spacious and clean. Staff friendly. The pool/steam/sauna were great aswell. You need to book a slot to swim, the staff were really helpful so just pop in to ask for times.

10

John

25. Feb. 2024

·

Aufenthalt für 3 Nächte

Handily located for St Helens town centre. The room was clean, the bed was at least King size. Breakfast was really nice, we only did continental but there were some hot options too. I used the swimming pool and steam room one morning (towels are provided).

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Frühstück und Restaurantmahlzeiten werden oft genossen, wobei gute Qualität und eine angemessen breite Auswahl erwähnt werden. Mehrere Bewertungen fanden das Frühstück jedoch lauwarm oder eingeschränkt, und ein Gast berichtete von Verwirrung bezüglich einer Halbpensionsregelung.

Ähnliche Gästebewertungen

10

Paul

11. Okt. 2025

·

Aufenthalt für eine Nacht

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

10

Brian

15. Feb. 2024

·

Aufenthalt für eine Nacht

Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.

6

Lesley

18. Sept. 2023

·

Aufenthalt für eine Nacht

We generally stay in this hotel when we visit family in St. Helens. It’s always very clean and comfortable but can be quite pricey. This weekend however the breakfast was very disappointing. It was mostly cold as was the tea and coffee and the coffee machine wasn’t working either.

10

Tony

26. Juli 2025

·

Aufenthalt für eine Nacht

One of the nicest hotels we have stayed in. The staff were all friendly, welcoming and efficient. The facilities were excellent, and parking was very easy. All round, the hotel was nice and clean. Food was very good, especially the breakfast, tasty, hot and plenty. It was an easy walk into the town. All round, a great experience for us, highly recommended.

6

John Eric

24. Mai 2024

·

Aufenthalt für eine Nacht

Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.

8

peter

19. März 2025

·

Aufenthalt für 2 Nächte

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

6

Nabil

30. Dez. 2022

·

Aufenthalt für 2 Nächte

Breakfast was not good Paid extra for the breakfast and has limited choices

10

Lorraine

1. Dez. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

10

KEVIN

3. Juni 2023

·

Aufenthalt für eine Nacht

Modern, clean & comfortable hotel, with friendly staff, breakfast was great, will stay again when needing to visit the area.

10

Bartolomej

15. Feb. 2024

·

Aufenthalt für eine Nacht

Very nice and clean ..super staff, restaurant is nice good food

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	85 $
Februar	86 $
März	89 $
April	96 $
Mai	96 $
Juni	109 $
Juli	103 $
August	99 $
September	101 $
Oktober	98 $
November	110 $
Dezember	101 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $113	20 $150	21 $106	22 $75	23 $70	24 $95
25 $76	26 $114	27 $99	28 $146	29 $123	30 $128	31 $92

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $70	2 $121	3 $152	4 $120	5 $64	6 $71	7 $113
8 $64	9 $84	10 $105	11 $140	12 $64	13 $64	14 $91
15 $64	16 $83	17 $109	18 $112	19 $64	20 $97	21 $121
22 $64	23 $84	24 $140	25 $115	26 $64	27 $64	28 $140
29 $64	30 $85

Mercure St Helens

Preise für Mercure St Helens

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Suite, 1 King-Bett

Classic-Zimmer, 1 King-Bett

Classic-Zimmer, 2 Einzelbetten

Privilege, Zimmer, 1 King-Bett

Gästebewertungen zu Mercure St Helens

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Kaution

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten