Name: Mercure Norwich Hotel
Address: 121 To 131 Boundary Rd, Norwich, Norfolk (contea), GB
Price range: 86 USD–184 USD per night
Rating: 7.48

Cosa pensano gli ospiti

All'hotel Mercure Norwich, gli ospiti lodano frequentemente il personale cordiale e disponibile, l'ampio parcheggio gratuito e le camere generalmente pulite e confortevoli, pur notando che l'edificio e l'arredamento sono un po' datati e che alcuni servizi e le esperienze culinarie possono essere variabili.

Diverse recensioni menzionano l'assenza di un ascensore e occasionali problemi di manutenzione nelle camere. La posizione è comoda per chi viaggia in auto o in autobus, anche se si trova fuori dal centro, in una zona industriale, quindi per raggiungere la città di solito è necessario un taxi o l'autobus. La colazione è spesso elogiata, ma la qualità e la velocità del servizio a cena variano, e il rumore proveniente dagli eventi in loco ha disturbato il soggiorno di alcuni ospiti. Ci si può aspettare un soggiorno confortevole e incentrato sul servizio in una struttura più datata.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

È stato evidenziato l'ampio parcheggio gratuito e l'area del bar è piacevole. Molte recensioni sottolineano l'assenza di un ascensore per i piani superiori.

Recensioni degli ospiti correlate

8

Karen

20 ago 2025

·

Soggiorno di 2 notti

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov 2025

·

Soggiorno di 2 notti

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 giu 2024

·

Soggiorno di 1 notte

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

6

Bruno

8 nov 2025

·

Soggiorno di 5 notti

lack of elevator, rooms a bit old for a 4 star hotel.

10

Gregory

2 ago 2024

·

Soggiorno di 2 notti

No lift for 1st floor

10

Jamie

22 giu 2025

·

Soggiorno di 1 notte

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun

8

Steven

16 ago 2025

·

Soggiorno di 3 notti

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Dawn

25 mar 2023

·

Soggiorno di 2 notti

Staff at the hotel were friendly and efficient. Bar and restaurant quite pleasant. However, the rest of the hotel hasn’t been decorated or renewed for many years. So rooms were a good size but old fashioned. Carpets worn and bare in places. No lift to the first floor. However, the most disappointing part of the hotel was the function room. Still stuck in the 80s but with added Christmas decoration. Fairly lights on show, Christmas decs in the ceiling and huge red bows around the bar area. Overall stay was ok but wouldn’t rush back

6

Maria

18 giu 2025

·

Soggiorno di 1 notte

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

6

Jenny

4 nov 2024

·

Soggiorno di 1 notte

The location was good and ample parking. The property and facilities were however very dated throughout

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Pulizia

Le camere sono generalmente pulite, con diversi ospiti che lodano il servizio di pulizia, anche se alcuni notano delle lacune, come superfici impolverate o una camera inizialmente sporca.

Recensioni degli ospiti correlate

8

Karen

20 ago 2025

·

Soggiorno di 2 notti

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 giu 2024

·

Soggiorno di 1 notte

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Thomas

15 ago 2025

·

Soggiorno di 1 notte

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Hilary

15 feb 2025

·

Soggiorno di 2 notti

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.

8

Kevin

8 dic 2025

·

Soggiorno di 1 notte

Nice room, very clean

8

Steven

16 ago 2025

·

Soggiorno di 3 notti

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Denise

23 gen 2023

·

Soggiorno di 1 notte

It was sufficient for our needs, clean if a little dated and tired looking

4

Diane

29 dic 2025

·

Soggiorno di 2 notti

The room was okay, although we mived because the first room had not been properly cleaned

6

Lee

17 lug 2025

·

Soggiorno di 1 notte

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 giu 2025

·

Soggiorno di 1 notte

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

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Camere

Le camere sono confortevoli, con letti buoni e alcune sono spaziose, ma l'arredamento è datato e si verificano problemi di manutenzione (ad esempio, accessori del bagno, tessere magnetiche). Il livello di rumore varia: alcuni soggiorni sono stati tranquilli, mentre altri sono stati disturbati da eventi o dal caldo.

Recensioni degli ospiti correlate

8

Keshar

18 mag 2025

·

Soggiorno di 2 notti

Toilet and bathroom extractor fan wasn’t working apart from that all good thanks

8

Andrew

2 nov 2025

·

Soggiorno di 2 notti

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 giu 2024

·

Soggiorno di 1 notte

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Elizabeth

23 giu 2024

·

Soggiorno di 1 notte

Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.

6

Bruno

8 nov 2025

·

Soggiorno di 5 notti

lack of elevator, rooms a bit old for a 4 star hotel.

10

Thomas

15 ago 2025

·

Soggiorno di 1 notte

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Shahid

13 apr 2025

·

Soggiorno di 4 notti

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working

6

William

25 ago 2024

·

Soggiorno di 1 notte

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night

4

Wang Yip Derrick

21 set 2025

·

Soggiorno di 1 notte

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Adam

8 mag 2024

·

Soggiorno di 4 notti

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable

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Servizio

Il personale è costantemente cordiale, disponibile ed efficiente, con un check-in senza problemi. Tra gli aspetti negativi ci sono il servizio lento al ristorante, la scarsità di personale la sera e l'assistenza limitata quando il rumore degli eventi disturba le camere.

Recensioni degli ospiti correlate

8

Karen

20 ago 2025

·

Soggiorno di 2 notti

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov 2025

·

Soggiorno di 2 notti

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Sylvie

4 lug 2025

·

Soggiorno di 1 notte

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Elaine

31 ago 2025

·

Soggiorno di 1 notte

Fast freindly check in

10

maxwell

11 giu 2023

·

Soggiorno di 1 notte

Great service. Hot shower. Quite room. The front desk managed to source me and taxi quickly when I couldn't myself due to the king wait time.

6

Sarah

28 lug 2024

·

Soggiorno di 1 notte

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose

4

Wang Yip Derrick

21 set 2025

·

Soggiorno di 1 notte

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Kirsten

22 set 2023

·

Soggiorno di 1 notte

The staff were lovely but getting food was terribly slow and not great food when it came. Hotel was being repainted but it all felt a little tired and a very hard bed.

10

Jatinder

6 lug 2025

·

Soggiorno di 1 notte

Really helpful and friendly staff. Especially the lady receptionist.

10

Montgomery

7 ott 2025

·

Soggiorno di 1 notte

It was a good stay all round. Friendly and helpful staff.

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Posizione

Comodo per chi viaggia in auto, con ampio parcheggio e facile accesso a strade e linee di autobus, inclusi i collegamenti con l'università. Si trova fuori dal centro, in una zona industriale, quindi per raggiungere la città di solito è necessario un taxi o l'autobus.

Recensioni degli ospiti correlate

8

Karen

20 ago 2025

·

Soggiorno di 2 notti

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 giu 2024

·

Soggiorno di 1 notte

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Ian

4 mag 2025

·

Soggiorno di 1 notte

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.

8

Catherine

11 ago 2024

·

Soggiorno di 1 notte

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.

2

M

13 giu 2024

·

Soggiorno di 1 notte

Old. Outdated , poor service, too far outside city

8

Steven

16 ago 2025

·

Soggiorno di 3 notti

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

10

George

23 giu 2024

·

Soggiorno di 1 notte

Good location, good price, but there was a lot of noise at nighttime!

10

Hilary

4 nov 2024

·

Soggiorno di 3 notti

We had a very comfortable stay, great location, friendly, helpful staff.

10

Michael

26 feb 2024

·

Soggiorno di 2 notti

Proxsimaty to city centre.

6

Jenny

4 nov 2024

·

Soggiorno di 1 notte

The location was good and ample parking. The property and facilities were however very dated throughout

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Ristorazione

La colazione è spesso elogiata per la scelta e il gusto. Nel complesso, le esperienze culinarie sono variabili, con segnalazioni di servizio lento, pasti costosi o deludenti, chiusura anticipata del ristorante e bevande da bar costose.

Recensioni degli ospiti correlate

8

Andrew

2 nov 2025

·

Soggiorno di 2 notti

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 giu 2024

·

Soggiorno di 1 notte

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Sital

29 apr 2024

·

Soggiorno di 2 notti

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.

2

N S

19 apr 2024

·

Soggiorno di 2 notti

No tea making facilities in the room. Only one chair for two people. Dinner was rubbish, a bought-in pie with de-frosted peas, and a much depleted wine list. Overall the hotel gave the impression that it was past its best and had no wish to improve it. A dump, in other words.

10

Sylvie

4 lug 2025

·

Soggiorno di 1 notte

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Ruth

6 giu 2025

·

Soggiorno di 1 notte

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.

6

Kathleen

2 lug 2024

·

Soggiorno di 2 notti

Room was ok as hotels go. Basic but clean with everything we needed. Breakfast was disappointing. Cooked food looked as if it had been standing for hours. They ran out of butter on the first day so we couldn't have toast. Second day said the same but when i complained miraculously butter appeared. Cold food ham cheese and fruit were from the day before and was dry and brown. Couple onthe next table were told it was fresh but it wasn't

8

Glen

29 ago 2023

·

Soggiorno di 2 notti

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast

6

Lee

17 lug 2025

·

Soggiorno di 1 notte

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 giu 2025

·

Soggiorno di 1 notte

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

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Mese	Prezzo medio
gennaio	100 USD
febbraio	104 USD
marzo	110 USD
aprile	120 USD
maggio	122 USD
giugno	117 USD
luglio	113 USD
agosto	117 USD
settembre	114 USD
ottobre	110 USD
novembre	111 USD
dicembre	119 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $184	21 $146	22 $124	23 $101	24 $112
25 $96	26 $116	27 $143	28 $158	29 $108	30 $101	31 $108

dom	lun	mar	mer	gio	ven	sab
1 $91	2 $105	3 $156	4 $119	5 $105	6 $95	7 $101
8 $86	9 $105	10 $136	11 $156	12 $105	13 $95	14 $160
15 $86	16 $123	17 $158	18 $177	19 $105	20	21 $169
22 $86	23 $105	24 $169	25	26 $105	27 $95	28 $101
29 $86	30 $105

Mercure Norwich Hotel

Prezzi per Mercure Norwich Hotel

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Suite Superior, 1 letto matrimoniale

Camera Classic, 1 letto king con divano letto

Camera Classic, 2 letti singoli

Doppia Classic, 1 letto matrimoniale

Privilege, Camera doppia, 1 letto matrimoniale

Recensioni degli ospiti su Mercure Norwich Hotel

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date