We stayed in a deluxe family room which was very spacious and had a nice bit bathroom. The room was pretty clean but the top of the headboard was very dusty. There was a kettle and some tea in the room but no coffee maker or even instant coffee and there was no fridge. The breakfast has a good selection on the buffet and a lot of menu items that you can order which were included in the price. Hotel guests have to pay extra to use the facilities on top of the room price at £10 per person, you also only get a robe if you are on a spa day. The "spa" was just a swimming pool, jacuzzi, sauna and steam room. There wasn't much relaxation space or loungers. I would have been very disappointed if I was coming for a spa day alone as the swimming pool was full of kids and wasn't very relaxing spa experience at all. The massage I had was very good and I would recommend getting one. Overall the hotel and the staff were nice and we had a good stay.
We stayed in a deluxe family room which was very spacious and had a nice bit bathroom. The room was pretty clean but the top of the headboard was very dusty. There was a kettle and some tea in the room but no coffee maker or even instant coffee and there was no fridge. The breakfast has a good selection on the buffet and a lot of menu items that you can order which were included in the price. Hotel guests have to pay extra to use the facilities on top of the room price at £10 per person, you also only get a robe if you are on a spa day. The "spa" was just a swimming pool, jacuzzi, sauna and steam room. There wasn't much relaxation space or loungers. I would have been very disappointed if I was coming for a spa day alone as the swimming pool was full of kids and wasn't very relaxing spa experience at all. The massage I had was very good and I would recommend getting one. Overall the hotel and the staff were nice and we had a good stay.