Name: The Queens Hotel & Victoria Cloisters Apartments
Address: City Centre, York (Inglaterra), Inglaterra, GB
Price range: 98 US$–373 US$ per night
Rating: 8.55

Opiniones de los huéspedes

El Queens Hotel & Victoria Cloisters Apartments recibe elogios constantes por su ubicación céntrica a orillas del río, que permite llegar caminando a los lugares de interés de York, sus habitaciones y apartamentos generalmente limpios, su personal amable y servicial, y sus desayunos, con muchos huéspedes apreciando las vistas al río.

Las habitaciones a menudo se describen como anticuadas y necesitadas de algo de cariño, con problemas de mantenimiento ocasionales, enchufes limitados y opiniones encontradas sobre la comodidad del colchón y el tamaño de la habitación. Varias reseñas informan de una conexión Wi‑Fi deficiente o poco fiable, la ausencia de aire acondicionado y habitaciones calurosas, además de ruido de la calle o del interior según la ubicación. El aparcamiento de pago y seguro es conveniente pero limitado y puede verse afectado por las inundaciones, mientras que los apartamentos Victoria Cloisters son espaciosos y bien equipados, aunque el acceso y la ubicación alejada confunden a algunos huéspedes. En general, espere una base sencilla y céntrica que prioriza la comodidad frente al lujo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento de pago y seguro en el sitio es conveniente pero limitado y puede cerrarse durante las inundaciones del río. El espacio de bar/salón puede parecer pequeño cuando hay grupos turísticos; hay consigna de equipaje y un ascensor, aunque a veces ha sido poco fiable.

Reseñas de huéspedes relacionadas

8

Eileen

25 abr 2024

·

Se alojó 2 noches

Nice location and friendly staff. Breakfast was good. The “handicapped” elevator from the street level to the front desk did not appear to work. We saw several people with canes and walkers struggling with the stairs.

8

Julie

4 ago 2024

·

Se alojó 2 noches

Returned again to this lovely hotel, had family river view room, which id recommend. Staff very friendly, easy check in, breakfast is very good, from cereals, fruit to cooked breakfast. Only issue we had was the room was very hot, the window only opens slightly and there is electric fan.

10

Sarah

21 feb 2025

·

Se alojó 1 noche

Very central and I felt very safe as I was able to park my car underneath the hotel in a safe locked car park.

8

NGAWAI

11 abr 2024

·

Se alojó 2 noches

It is close to river, city center lots of sight seeing spots. I live in the room with good river view. Price of hotel car parking is reasonable but the numbers of space are limited. Website of hotel is not informative, e.g. without route map to hotel, details of rooms etc.

8

Sara

30 oct 2025

·

Se alojó 3 noches

Location is perfect, less than 10minutes walk to the Shambles, parking is great make sure you prebook. Bar area is well presented but far too small, lots of coach parties who also ate there which meant we struggled to find a space to have a night cap. Rooms are spacious, no frills and a little tired, bedding well worn, marks on the camp bed, small well worn towels, whilst clean there was rust in our sink and little mold in the bathroom. Could do with a little tlc. The location was perfect so we probably would stay again.

10

Robert

28 mar 2024

·

Se alojó 2 noches

Nice hotel in good location. Only negative was lack of secure place to leave left luggage.

10

Ken

23 ago 2023

·

Se alojó 1 noche

Hotel is by river and very convenient to downtown. Walking is easy. Has excellent breakfast and evening dinner. A little hard to find. Limited parking available. You have to call them to reserve parking

8

JUDITH

20 nov 2025

·

Se alojó 1 noche

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

10

Keith

8 may 2024

·

Se alojó 2 noches

It is very convenient for the centre of York and parking is secure also the breakfast was self service but really nice and staff very pleasant

10

Marie

5 oct 2025

·

Se alojó 2 noches

Both the double bed and the extra beds for my teens were very comfortable. The room was spacious and well furnished, with good storage, and both a desk and a table. There was a nice lounge/breakfast area overlooking the river. The staff was very friendly and helpful and even let me check the room an extra time a few hours after checking out, as I thought I had forgotten something! Also had free luggage storage both before checking in and after checking out. Would absolutely stay again!

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Limpieza

La mayoría de los huéspedes encuentran el hotel y los apartamentos limpios, y muchos señalan habitaciones ordenadas. Algunos informan de deficiencias como zonas polvorientas, baños manchados o con moho y la falta de limpieza de los baños.

Reseñas de huéspedes relacionadas

4

Christine

19 sept 2024

·

Se alojó 2 noches

Booked a smoking room and it stunk of stale tabs. Never again. Huge cobwebs in bathroom, im sure that room not be cleaned properly either as toothpaste marks next to bathroom sink. Breakfast wasnt the best either

8

Julie

23 nov 2025

·

Se alojó 2 noches

Rooms very clean, staff very polite and friendly and in a great location

2

Abraham

11 jun 2025

·

Se alojó 2 noches

We arrived to our room with a toilet that did not work and a bathroom that had not been cleaned. There was toothpaste in the sink and the hair in the bathtub was completely gross. The shower had mold in the corners. The fire alarm went off on two different days and it seems like this is an ongoing problem. The mattress and the pillows were as old as the hotel. Was a horrible stay.

6

Sarah

29 dic 2024

·

Se alojó 1 noche

Shower wasn’t hot bath was pretty stained and smelt of bleach, breakfast was the best part of the stay , but I couldn’t have eggs as they only had scrambled and I’m lactose intolerant. Staff are very friendly. Rooms have seen better days towels are tiny. Lights were full of dust, dropped my earring and under bed was very dusty .

10

Andrea

20 nov 2025

·

Se alojó 2 noches

Room was clean and spacious. Staff were very helpfull

10

David

21 nov 2025

·

Se alojó 3 noches

The room was very clean and the staff were very plight. We only had bed and breakfast but the breakfast was very good. No complaints at all.

8

Naveen

6 jun 2024

·

Se alojó 1 noche

The hotel has friendly pleasant staff and is conveniently located to explore York on foot. The train station is an easy10 minutes walk away. Entry to reception is via stairs and a wheelchair lift is provided. The beds are comfortable, windows open for fresh air. Thermostatically controlled wall mounted heater and a table fan are provided. Rooms are clean. Bathroom could be cleaner. They let us check in early and the floor and bath were damp and some mop fibres were left on the floor next to the bath which was off putting. Liquid soaps provided which had a pleasant fragrance. I would stay here again for a city break in York.

10

Tracy

30 sept 2023

·

Se alojó 2 noches

Could probably do with a bit of updating, but the location of the hotel is amazing - secure underground car parking a bonus! Reception welcoming and helpful. Breakfast great value self service. Couple of negatives - not enough plug sockets in the room (non at the side of the beds and only one at the desk!) and on moving one of the beds food/biscuits, a bobble and various other bits were discovered!

10

Anna

13 oct 2025

·

Se alojó 2 noches

Nice big room and large bathroom. Decorated and fitted out nicely, although a little tired in some areas. Lovely clean, comfy beds and lots of hot water for a shower. Staff were very friendly, helpful and welcoming. Excellent breakfast and a great location. All in all, we had a great time and will definitely book again.

6

Peter

28 mar 2025

·

Se alojó 1 noche

Well situated next to the river close to town and station. Decor a little dated and tired with mould in bathroon shower in the barth but no safety grab handles, Breakfast while OK was very busy and had to be booked.

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Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con vistas al río opcionales, pero la decoración está anticuada, los enchufes pueden ser escasos y se informa de ruido de la calle o paredes delgadas. La conexión Wi-Fi suele ser poco fiable, no hay aire acondicionado y algunas camas se sienten duras o gastadas.

Reseñas de huéspedes relacionadas

6

Kate

16 ago 2025

·

Se alojó 2 noches

The only bad thing for this hotel is that the rooms were sweltering hot and only one poor fan per room. Even when it cooled down outside, the room didn’t.

8

Michael

8 may 2025

·

Se alojó 3 noches

Comfortable rooms although the walls were a bit thin

6

Daryl

16 mar 2025

·

Se alojó 1 noche

Staff very helpful. Rooms were the problem. Had two rooms no 1 and no 9. Bed in room 1 was so hard it was like lying on the floor. It was also very cold with just a small wall heater which did nothing. Room 1 was above car park so noise of roller shutter going up and down was annoying. Room 9 was also extremely cold. Hotel Location was perfect for city access although both rooms suffered noisy drunks passing throught the night. Room 1 was by the guest toilets, bar and cleaning room and we could hear people using the toilets and returning from the bar. The washing machine could also be heard in the cleaning storage room. Hotel still had social distancing signs and notices which hadnt been taken down since 2020 giving the impression nothing had been done to maintain the property. Not what you want to be reminded of when going away for a relaxing weekend.

10

Samantha

5 may 2025

·

Se alojó 1 noche

The location is great and it helped that we had a riverside view. It’s in a great location - you feel you’re in the heart of the city but not in a busy location. You do get the noise from the pubs and clubs on the other side of the river so take earplugs or keep the window closed (no aircon). The bathroom could use updating but that feels like a minor thing really as the room is clean and comfortable. Bed and pillows are really comfy. Staff are really welcoming and friendly.

8

Jennifer

23 feb 2025

·

Se alojó 2 noches

A very pleasant stay. Room was warm, there’s no air conditioning and the radiator had to be turned off rather than turned down due to the way the thermostat is covered. Comfortable bed, clean room, noise from the street until nearing midnight but that wasn’t a bother as we were out until late. Car park spaces narrow. Breakfast was really good but busy. Great location for exploring the city, lovely view over the river.

8

Mona

17 sept 2025

·

Se alojó 2 noches

Perfect location, our room had a view over the river and the city, parking in private hotel garage. Easy to find. Lots of restaurants and cafes around the river on both sides, Sainsbury's 2 min from the hotel. 10 min walk to the Shambles. Nice staff. The only bad thing is the very hard beds and an outdated bathroom with only one soap for hair and body combined. No aircondition. But big spacious rooms. The hotel also had a lift.

8

Kevin

11 oct 2025

·

Se alojó 1 noche

Second visit to the Queens. The hotel is well placed for central York, with a plethora of pubs and eateries around. The room was cosy, overlooking the river, at an extra cost, which was great really. The usual coffee granule packs (Nescafe) teas (Yorkshire, if course) and a couple of biscuits were on offer in the room. Everything you need for a short break including towels, shampoo, and hairdryer all as standard. The hotel room looked tired though, the room was ok but needed sprucing up, the bed was showing its age, creaking whenever we turned! Breakfast was extra but a really great deal and something I'd highly recommend. Fresh coffee, cereals, continental and English all available through self service. Booking is essential as it always seemed a busy place in a morning. Parking is extra, and needs to be booked, currently £19 a night, which is inline with York prices, though if you arrive by train, it's only a 15 minute walk. Every member of staff was very welcoming, said hello and couldn't be more helpful. All in all, another great visit, lovely staff and a friendly hotel which just needs a bit of love and updating in the bedroom.

10

Anna

13 oct 2025

·

Se alojó 2 noches

Nice big room and large bathroom. Decorated and fitted out nicely, although a little tired in some areas. Lovely clean, comfy beds and lots of hot water for a shower. Staff were very friendly, helpful and welcoming. Excellent breakfast and a great location. All in all, we had a great time and will definitely book again.

8

ian

2 dic 2024

·

Se alojó 2 noches

excellent hotel just a short walk to the town centre, room was large so was the bathroom, breakfast was very good, the only issue i had in the roon was there was only one socket for our charges.granted it had 2 usb hubs, but the newer phones are c charges with no usb.so it was a bit inconvenient trying to charge 2 phones from one socket, but that is a small issue, overall i would recommend this hotel and would definitely go back next year.

8

Guy

11 nov 2024

·

Se alojó 2 noches

Whist the location was great, just a short walk across the bridge into the heart of town, there was a big problem with the wifi in the hotel. They new about this and there were messages around the hotel apologising but was forced to reley on hotspot from my mobile, Hope they get the fibre connection sorted soon. The room was nice, clean, and had a great view acroos the river to the city, the breakfast was good (except the coffee)

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, acogedor y servicial, con un registro de entrada sin problemas y detalles considerados como el registro de entrada temprano y la ayuda con el equipaje. Algunos huéspedes mencionan interacciones apresuradas o poco amables y tensiones en el servicio cuando el hotel está ocupado.

Reseñas de huéspedes relacionadas

10

Melanie

31 oct 2025

·

Se alojó 2 noches

Had a wonderful stay, clean room and excellent staff, great breakfast.

10

Pauline

9 sept 2025

·

Se alojó 1 noche

Very easy checkin. Room was ready early and helpful receptionist.

8

Christine

15 sept 2025

·

Se alojó 3 noches

Helpful staff with my dietary needs

8

Jean

21 may 2025

·

Se alojó 1 noche

Room was spacious and we liked the pre paid parking. It felt very secure. They had a luggage lift which was helpful. Check-in staff not friendly, did not greet us, just handed me a paper to fill out. Breakfast hostess also struggling to be friendly. Check out staff was very friendly.

6

Patty

1 oct 2024

·

Se alojó 1 noche

Large room but terrible internet based TV, dirty tea mug in room, and massive webs around lighting in the main interior hallway. I was surprised they only offer an open unattended area to store luggage that anyone could access in the lobby (they should mention the lack of secure storage in the booking details because it can make a difference when choosing where to stay). Breakfast buffet was over-crowded You have to book a time to dine when you check in and many optimum times are already full. Staff were polite but not friendly/welcoming. Convenient central location.

10

Alan

8 oct 2024

·

Se alojó 4 noches

This hotel was quiet and clean, with helpful staff, and a convenient location.

10

Pauline

15 sept 2025

·

Se alojó 1 noche

Had 3 nights here. Staff are really helpful. Room was lovely.

10

RoseAnn

15 may 2023

·

Se alojó 3 noches

The Queens Hotel was conveniently located to much of what we wanted to see in York. We would have liked to eat in the restaurant but the one time we tried they seemed overwhelmed with a large tour group and unable to serve us, even in the attached lounge.

10

Joann

1 dic 2025

·

Se alojó 2 noches

Our apartment at Victoria Cloisters was roomy, clean and well stocked. The staff are friendly and helpful. Would definitely recommend.

10

Doris

12 abr 2024

·

Se alojó 2 noches

We arrived early and was immediately offered a place to store luggage and provided with a hot drink. A really nice welcome

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Ubicación

Excelente ubicación céntrica a orillas del río y a poca distancia a pie de la estación, las tiendas y las atracciones, con muchas habitaciones y salones con vistas al río. Algo de ruido de la vida nocturna afecta a las habitaciones con vistas al río o a la calle.

Reseñas de huéspedes relacionadas

10

Emily

16 jun 2024

·

Se alojó 2 noches

The location for this, specifically the river view, was absolutely beautiful and within walking distance of everything we wanted to see. I would definitely return.

10

Johnson

25 sept 2025

·

Se alojó 2 noches

Nice hotel that is near to both the railway station and the old city and really near to the river, which made it a pleasure walk within our stay.

8

YANNA

16 may 2025

·

Se alojó 1 noche

Great location, walkable to everything. Room is little bit outdated.

10

Nancy

23 jun 2024

·

Se alojó 4 noches

Great location to walk to and from train transportation, restaurants and York historical sites.

10

Nicola

30 mar 2025

·

Se alojó 2 noches

We went to York for a birthday weekend. The location is perfect. A 10 min walk from the train station and very central. We paid for the upgrade to get river views and was worth the extra money. The bed was super comfortable and the staff excellent. Breakfast was good

10

james

25 may 2025

·

Se alojó 2 noches

Had a great stay staff really helpful and friendly highly recommended this hotel

10

Christie

31 jul 2025

·

Se alojó 1 noche

It was an easy walk to the center of York, but not in the middle of the chaos - beautiful view of the river from the lounge area. Quiet and comfortable

8

Matthew

17 mar 2025

·

Se alojó 1 noche

Great location

8

JUDITH

20 nov 2025

·

Se alojó 1 noche

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

10

Cathy

18 jun 2024

·

Se alojó 3 noches

I liked that we had a great view of the river and the city . Great location for going to the wall, Shambles , Minster . A good walking area and lots of choices for restaurants.

¿Te ha sido útil?

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Comida

El desayuno se valora comúnmente como bueno, con mucha variedad, aunque puede estar concurrido y puede ser necesario reservar en las horas punta. Los informes sobre la calidad y la cena son variados, con algunos artículos deficientes y un servicio u organización ocasionalmente lentos.

Reseñas de huéspedes relacionadas

8

John

29 jun 2025

·

Se alojó 2 noches

Lovely room, helpful front desk, loved the breakfast. Good location near some good pubs, restaurants and only 10 min walk to train station.

6

Alistair

1 jul 2025

·

Se alojó 1 noche

Breakfast was the worst buffet I've had this year. Deep-fried oil-filled mushrooms, cheap sausage and tasteless scrambled eggs. Lacking in quality sums up the whole hotel. On the plus side, good location in central York

10

Lorna

5 mar 2025

·

Se alojó 1 noche

Warm welcome on reception. Clean, comfortable rooms, delicious evening meal and breakfast

6

MRS SUSAN W

25 sept 2024

·

Se alojó 2 noches

We found that far from being a twin-bed room, the one king bed plus one small single that skated about wasn't what we'd expected. The bathroom has no sink-side space for toiletries, only one towel rail in an awkward place & no hooks or places to put clothing while showering. Having paid ahead for b&b we weren't best pleased to be told that there was no space for us in the dining room when we needed to advance our time for rail-travel reasons. Luckily the dining room staff took pity on us & found us a table. Our dinner on the first evening was a bit disappointing. Promising dishes arrived cold on cold plates & not much warmer when reheated. My friend's port in croute was too tough to chew. We went elsewhere next night.

10

Megan

9 ago 2024

·

Se alojó 2 noches

It was a great location and breakfast was filling.

8

JUDITH

20 nov 2025

·

Se alojó 1 noche

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

8

Lionel

9 jul 2025

·

Se alojó 1 noche

Bar and breakfast need improved organisation.

8

Kevin

11 oct 2025

·

Se alojó 1 noche

Second visit to the Queens. The hotel is well placed for central York, with a plethora of pubs and eateries around. The room was cosy, overlooking the river, at an extra cost, which was great really. The usual coffee granule packs (Nescafe) teas (Yorkshire, if course) and a couple of biscuits were on offer in the room. Everything you need for a short break including towels, shampoo, and hairdryer all as standard. The hotel room looked tired though, the room was ok but needed sprucing up, the bed was showing its age, creaking whenever we turned! Breakfast was extra but a really great deal and something I'd highly recommend. Fresh coffee, cereals, continental and English all available through self service. Booking is essential as it always seemed a busy place in a morning. Parking is extra, and needs to be booked, currently £19 a night, which is inline with York prices, though if you arrive by train, it's only a 15 minute walk. Every member of staff was very welcoming, said hello and couldn't be more helpful. All in all, another great visit, lovely staff and a friendly hotel which just needs a bit of love and updating in the bedroom.

10

Lesley

6 nov 2024

·

Se alojó 1 noche

We have stayed here twice now. Excellent location lovely views over the river. Rooms lovely and clean and friendly welcoming staff. Lovely breakfast with the best poached eggs!

6

Peter

28 mar 2025

·

Se alojó 1 noche

Well situated next to the river close to town and station. Decor a little dated and tired with mould in bathroon shower in the barth but no safety grab handles, Breakfast while OK was very busy and had to be booked.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	89 US$
febrero	114 US$
marzo	108 US$
abril	120 US$
mayo	134 US$
junio	136 US$
julio	142 US$
agosto	141 US$
septiembre	141 US$
octubre	147 US$
noviembre	144 US$
diciembre	152 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $161	21 $155	22 $115	23 $184	24 $364
25 $143	26 $140	27 $143	28 $142	29 $134	30 $178	31 $336

DO	LU	MA	MI	JU	VI	SA
1 $98	2 $100	3 $107	4 $108	5 $108	6 $161	7 $337
8 $108	9 $116	10 $116	11 $115	12 $108	13 $163	14 $345
15 $132	16 $141	17 $160	18 $158	19 $139	20 $195	21 $373
22 $136	23 $151	24 $146	25 $151	26 $136	27 $195	28 $372
29 $131	30 $151

The Queens Hotel & Victoria Cloisters Apartments

Precios para The Queens Hotel & Victoria Cloisters Apartments

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar doble, 1 cama de matrimonio grande

Habitación familiar, vistas al río

Habitación doble superior, 1 cama de matrimonio grande, vistas al río

Habitación individual superior, 1 cama de matrimonio grande, vistas al río

Apartamento estándar, 1 habitación (No lift or accessible facilities)

Habitación estándar con 2 camas individuales, 1 habitación

Habitación superior con 2 camas individuales

Habitación doble

Apartamento estándar, 1 habitación (No lift or accessible facilities)

Apartamento estándar, 1 habitación (No lift or accessible facilities)

Habitación estándar doble de uso individual, 1 cama de matrimonio grande

Apartamento estándar, 1 habitación (No lift or accessible facilities)

Habitación estándar con 2 camas individuales

Apartamento estándar, 2 habitaciones (No lift or accessible facilities)

Apartamento estándar, 1 habitación (No lift or accessible facilities)

Habitación familiar, 1 cama de matrimonio grande

Habitación estándar doble

Apartamento estándar, 2 habitaciones (No lift or accessible facilities)

Reseñas de los huéspedes sobre The Queens Hotel & Victoria Cloisters Apartments

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

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