Name: The Grand, York
Address: City Centre, York (Inglaterra), Inglaterra, GB
Price range: 245 US$–651 US$ per night
Rating: 9.05

Opiniones de los huéspedes

Según las reseñas más recientes, The Grand, York, recibe elogios por su personal amable y profesional, sus amplias habitaciones y suites tanto en las alas histórica como moderna, y su ubicación céntrica y accesible a pie cerca de la estación y los lugares de interés de la ciudad.

Los huéspedes suelen disfrutar de desayunos de calidad, animadas noches en el bar y cenas bien valoradas en The Rise y Legacy. Las instalaciones incluyen un spa con piscina, baño de vapor y sauna, aunque varios comentan que es pequeño, requiere reservas con horario, o estaba cerrado durante la renovación. Las quejas comunes incluyen el desayuno y los extras caros, ruidos u olores ocasionales y pequeños problemas de mantenimiento, y alguna que otra lentitud en el servicio de bar o fallos de comunicación. Espere un servicio pulido y habitaciones cómodas en una base privilegiada y accesible a pie.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones incluyen un spa con piscina, baño de vapor y sauna, además de un bar elegante y restaurantes en el lugar; muchos disfrutaron de ellas, aunque varios comentaron que el spa es pequeño, requiere reservas con horario, o estaba cerrado durante la renovación. Hay servicio de valet parking y aparcamiento público cerca, con música en vivo ocasional en el salón.

Reseñas de huéspedes relacionadas

10

Elizabeth

9 oct 2024

·

Se alojó 2 noches

Close to Train station was great. Spacious room. Dining service was enjoyable. Spa was nice but whirlpool was not hot.

10

Andrew

17 feb 2025

·

Se alojó 1 noche

Loved the hotel, welcomed by very personable and kind doormen who were so friendly and attentive throughout our whole stay. The room was lovely and very spacious! Pool was busy but still nice! The location was also great, which a short walk over the river into the centre of York and the hotel was a perfect get away from the busy streets after a day walking around. Only negatives would be the foyer and welcome - it was very busy and queues up to the door! There needed to be a more efficient system to show us the additional check in room next door! Also our room backed onto the delivery entry to the hotel so we were woken at 6:45am by lorries and loud noise! This being said we would definitely return and thanks for a lovely stay!

10

Louise

15 sept 2025

·

Se alojó 2 noches

We stayed at The Grand last weekend for 2 nights and absolutely loved it. The location is fantastic, right next to the York wall and only a 5-minute walk into the town centre. The hotel staff were so welcoming, and the doormen in particular were incredibly friendly and couldn’t do enough for us. We parked in the NCP car park just around the corner, which was really convenient. Although the pool was closed for renovation (something we were aware of when booking), our stay was still perfect. The rooms have been beautifully renovated, everything felt super clean and fresh, and the overall atmosphere was lovely. If you fancy any treatments / massages I do recommend pre booking before you arrive as all slots were fully booked when we tried to book on arrival. Popular option! On Friday evening, we had dinner at their restaurant The Rise. We ordered the sharing platter of beef Wellington and lobster, paired with a delicious bottle of red wine, absolutely amazing! There was also live music in the lounge/bar on both Friday and Saturday night, which added to the experience. The only downside was breakfast – at £30 per head it felt quite steep, so instead we ate out in town each morning at a lovely little café called Rise.Brunch, which we really enjoyed. I’ll definitely be staying here again on our next trip to York and can’t wait to check out the new spa and pool facilities once they’re open. :)

10

Karen

28 abr 2025

·

Se alojó 1 noche

An excellent find. Very friendly and efficient staff. We were greeted by smiling doormen and welcoming reception staff. Nothing was too much trouble for any of the staff. Our room was large located on the front of the building and benefited from sun and a beautiful sunset. Discounted Self parking was 2minutes away. (Valet parking is available). Breakfast £25.) was excellent quality with lots of selections available. We will definitely be returning.

10

Andrew

10 mar 2025

·

Se alojó 2 noches

Great hotel. Staff all very friendly and helpful. Impressive period building with new additions. Our room looked out onto the road but never noticed any noise at night. We did a one day course in the cookery school which was excellent, would highly recommend. Great location for exploring York. Parking at the station long stay car park is a much cheaper option than the nearer NCP (only £15 for a long weekend). Nice spa and pretty quiet on a Sunday afternoon. Really good breakfast.

10

Alexandria

8 nov 2024

·

Se alojó 1 noche

Fantastic hotel. From the minute you arrive at the entrance, the staff do everything they can to make you feel special and welcome. The hotel is beautiful and the level of cleanliness is impeccable. We had a beautiful room on the 5th floor with a lovely view. The spa is wonderful too. We will be back!

10

Sarah

16 ago 2024

·

Se alojó 2 noches

Doormen to greet and help with luggage, good sized twin room with big, comfy beds, large bathroom with bath and separate shower. Used the one hour complimentary spa which is petite but has pool, steam room and sauna. Sadly there was a notice up not to use the bubble pool that evening for some reason. Still was relaxing and numbers limited by booking to keep it manageable.

8

James

21 jul 2025

·

Se alojó 1 noche

Couldn’t fault, other than the fact pool and spa were closed for renovation. They did communicate this ahead of the stay. Great location if arriving by train.

10

Susan

4 nov 2023

·

Se alojó 1 noche

Had a lovely time in the hotel, however we both felt the spa area was lacking lounges, drinking facility, the pool was too cold and overall didn’t quite have the 5star touch. It needs a freshen up and warm feeling.

10

Sarah

25 sept 2025

·

Se alojó 2 noches

Stayed here a few times we love it. Great people, great bar always a good jazz type singer on a Friday. Good location to station and centre

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes están generalmente muy limpias, y varios huéspedes las describen como impecables. Algunos informaron sobre olores o fallos de mantenimiento (por ejemplo, olores a rancio o de desagüe, moho, manchas de polvo) y alguna que otra falta de servicio de limpieza.

Reseñas de huéspedes relacionadas

6

Angus

2 ago 2024

·

Se alojó 1 noche

We were drawn to this hotel by the great reviews however our room didn’t look like it had been up dated since the 70/80s. It was tired with fraying carpet, a tear in the blinds and marks on the carpet. Very disappointing for the supposedly up graded room we requested. If I could share pictures I would! No desire to return.

10

Gary

16 ene 2024

·

Se alojó 2 noches

Lovely old hotel kept in immaculate condition in a great spot for visiting York. Friendly and professional staff, great food and drink. Highly recommended!

8

Michael

19 jul 2025

·

Se alojó 2 noches

Nice hotel but slight issue with a drain smell in our room- presumably just a one offf

6

Olga

27 ago 2023

·

Se alojó 1 noche

Hotel positions itself as 5* however its poor value for money. At £329 per room per night they could have included breakfast and free parking (valet parking option costs £35 which is even more expensive than if you parked at a nearby NCP). Rooms very dusty. Reception not 5* friendly. Restaurant overpriced. Pool you have to book in advance Not staying again.

8

Jennifer

25 abr 2024

·

Se alojó 2 noches

Great location especially if arriving by train. Rooms are very large with comfortable beds. They are well-appointed but some things are a little worn in places (the carpet mainly). The bathroom is huge with a bathtub/shower combo and separate shower with amazing water pressure. Robes and slippers were provided and nice for walking to the spa. The main issue we had was with the heating in the room which was not working properly. We let the front desk know, and they sent engineering to check while we were out. It was still cold that night and no one followed up with us to see if had improved. This wasn’t great, but the front desk was very apologetic when we checked out. The other minor issue was the cleanliness of the spa. The locker rooms were really dirty at the end of the day when we had reservations. The sauna was also not heated. Otherwise, the pool, spa, and steam room were quite nice

8

Sarah

1 jul 2025

·

Se alojó 2 noches

Breakfast is always amazing and lovely lady who seems to work every day shows you to a table . Tea and coffee made to order . The grand is having the spa renovated at present and there’s some disruption . The shower in my room smelt very stale and the room wasn’t ready at 3 pm check in . I love York and I know the Grand will resume normal service for next time .

6

Brett

20 jun 2024

·

Se alojó 2 noches

State of the bathroom was unacceptable with mould all around the shower. Bathroom floor and sink tap was also dirty. Not a great experience. I’ve emailed pictures to the front desk management (in front of them), but only received a “sorry” and no follow up.

10

M S

2 ene 2025

·

Se alojó 2 noches

Our room was fabulous. Room was roomy & spotless. Bathroom was amazing with a large shower & bath. Food was excellent. They excelled at In Room dining. Highky recommended

10

Mark

3 sept 2024

·

Se alojó 1 noche

Immaculate. Very well run hotel.

10

Emma

24 feb 2025

·

Se alojó 1 noche

Spacious, immaculate rooms

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son amplias y cómodas tanto en el edificio histórico como en la ala más nueva, con baños grandes y buenas comodidades en la habitación. Algunos informaron sobre ruido procedente de las zonas de servicio o de la carretera, muebles anticuados o pequeños problemas de mantenimiento/aire acondicionado, y vistas ocasionalmente pobres o ventanas selladas.

Reseñas de huéspedes relacionadas

10

peter

22 abr 2025

·

Se alojó 3 noches

This is one of the nicest hotels we have ever stayed in. Had a room in a new part of the hotel (260) .. very clean and spacious with a large and comfortable bed. Straightforward aircon/heat management, which warmed the room up well as needed. Excellent breakfast. Could not fault any member of staff ... service was excellent.

8

Wendy

8 nov 2024

·

Se alojó 2 noches

As ever the welcome and service and facilities at the Grand didn’t disappoint - unfortunately our room (43) in the modernised wing overlooked delivery part of neighbouring hotel and we were woken at 6 by noisy delivery men (3 lorries in succession) after complaining the hotel dealt with the matter appropriately and relocated us to equivalent room making appropriate compensation for upset and inconvenience. Despite this I would still return as jt remains our hotel of choice in York

6

Laura

13 abr 2024

·

Se alojó 2 noches

The rooms are large, clean and nicely decorated. The staff are very friendly. However, our room was very noisy. We could hear constant noise from the street and hotel corridor, making it difficult to sleep. The taps in our toilet and shower were both broken when we arrived, so we couldn't get a hot shower on the first morning. However, the issue was fixed quickly, when we made staff aware.

6

Joanne

29 may 2025

·

Se alojó 1 noche

Stay was fine, but we did not know until after check in and the 5 min walk to a different part of the hotel that we were put in rooms far from the lobby in a new section of the hotel. Would have liked to be asked if we preferred the original charming part of the hotel which was why we chose it.

8

Azita

22 jul 2024

·

Se alojó 2 noches

A very beautiful hotel very clean friendly staff spacious room only thing the windows in the room are sealed can not get fresh air inside which makes inside room stuffy

10

Charles

28 ago 2024

·

Se alojó 1 noche

Lovely room which was very spacious with high ceilings, nice furnishings (including black out curtains). Staff were very friendly. We loved the marble around the bath and the fittings. Powerful shower which was a bonus. We’ve only just got married and the hotel kindly sent us up a complimentary surprise bottle of Prosecco.

10

Harry

24 feb 2025

·

Se alojó 1 noche

Beautiful historic building with 2018 new wing with spacious and beautiful rooms. Walking distance to town and short 200 m to train station.

8

Thomas

15 may 2024

·

Se alojó 2 noches

Modern room, great service, the view out the window facing people sat at the bus stop opposite wasn’t great but the room more than made up for it.

10

stephen

9 may 2025

·

Se alojó 1 noche

Really nicely decorated. Spacious rooms. Great bar with reasonable prices

6

Darren

7 jun 2025

·

Se alojó 1 noche

Stayed here a number of years ago. This was a special trip for my 50th. My wife emailed the hotel to let them know about my birthday. On arrival, we went to our suite, in all honesty it was very disappointing. The room was souless, the pictures on the walls, badly working carpet. Like a very large travelogue room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es excepcional, con porteros acogedores y equipos de conserjería y recepción atentos que son frecuentemente elogiados. Las quejas aisladas mencionan un servicio de bar lento o respuestas poco útiles y fallos de comunicación.

Reseñas de huéspedes relacionadas

10

Jane

10 jul 2025

·

Se alojó 1 noche

Excellent stay are the safe were fantastic especially Ben , Eslam, Alan and James to name just a few that really stood out. Many thanks and thank you Kim for the lovely welcome letter. Will definitely be back again soon.

10

Grace

29 ago 2025

·

Se alojó 3 noches

The Grand York was fabulous. The room was spacious, comfortable, and clean. The concierge service was exceptional, Nigel and Joseph were standouts. Our absolute favorite staff member was Rob, our waiter in the restaurant. He was helpful, friendly, fun, and just had an amazing presence and demeanor. You all need to hang onto him and Nigel. Tim and Grace Jernigan-Cadenhead

8

Anthony

1 oct 2023

·

Se alojó 1 noche

Rooms were good value for the price. The bar needed better service. You shouldn’t have to find people to serve you a drink in the evening.

10

marcia

15 ago 2025

·

Se alojó 2 noches

Location perfect - near train station and short walk to all the sights. Staff was amazing. Room spacious. Food was great. Special shout out to concierges - Joseph and Nigel for assistance in recovering luggage the airline delayed. Highly recommend!!

10

Darren

17 mar 2025

·

Se alojó 1 noche

Fabulous hotel with first class service. The doormen are as friendly, professional and obliging as you could wish for. Check in and out was super easy and the bar and breakfast both fantastic . Will definitely stay again

10

Kirsty

26 abr 2025

·

Se alojó 1 noche

This was an impromptu stay and the staff went above and beyond to help us find a room and settle into our visit quickly. Everyone is lovely and a special shoutout to Amelia and Beth! Such a beautiful hotel and very relaxing. All the little details are taken care of. Will definitely stay again!

4

Chia-Chen Monica

30 dic 2024

·

Se alojó 1 noche

I expected more from a five-star hotel like the Grand. On the day we checked out, I realized I had forgotten my expensive electric toothbrush in the room but decided to wait until the next morning to call, understanding it was a busy time (during Christmas). To my frustration, the staff claimed they couldn’t find it, and I was disappointed that they didn’t call immediately after the room was cleaned to inform me if anything had been left behind. For a luxury establishment, this lack of care and proactive communication is unacceptable. Guests trust hotels to handle such situations professionally, and it’s disappointing that basic standards were not met. Although I really enjoyed other aspects of our stay, this incident completely ruined my experience with the Grand. I hope they take such matters more seriously in the future.

8

Richard

26 jun 2024

·

Se alojó 1 noche

Very friendly door staff and concierge. Liked the location a was right in the centre. Breakfast was good. One of the desk staff was a little sarcastic.

10

Danielle

16 abr 2025

·

Se alojó 1 noche

Our stay at The Grand was lovely, we hadn’t been to York for a few years but the standard of the hotel hasn’t changed. For us it is the only place to stay in York with an excellent location for the city and station of arriving by train. The staff are so welcoming and special mention to Wayne at the entrance he is a credit to the hotel, so welcoming to everyone! Our room was gorgeous and very clean and very quiet at night. Overall a lovely stay and we will stay agin next time we are in York!

10

Michellle

22 nov 2025

·

Se alojó 1 noche

Excellent service. Doorman so friendly and helpful. Reception staff approachable and friendly. Room spacious and clean, super comfortable bed. Plenty of options for breakfast with great service.

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Ubicación

Céntrico y accesible a pie, a pocos minutos de la estación de tren y cerca de las murallas y los principales lugares de interés de York. La mayoría de los huéspedes lo encontraron conveniente para explorar la ciudad.

Reseñas de huéspedes relacionadas

10

marcia

15 ago 2025

·

Se alojó 2 noches

Location perfect - near train station and short walk to all the sights. Staff was amazing. Room spacious. Food was great. Special shout out to concierges - Joseph and Nigel for assistance in recovering luggage the airline delayed. Highly recommend!!

10

Louise

15 sept 2025

·

Se alojó 2 noches

We stayed at The Grand last weekend for 2 nights and absolutely loved it. The location is fantastic, right next to the York wall and only a 5-minute walk into the town centre. The hotel staff were so welcoming, and the doormen in particular were incredibly friendly and couldn’t do enough for us. We parked in the NCP car park just around the corner, which was really convenient. Although the pool was closed for renovation (something we were aware of when booking), our stay was still perfect. The rooms have been beautifully renovated, everything felt super clean and fresh, and the overall atmosphere was lovely. If you fancy any treatments / massages I do recommend pre booking before you arrive as all slots were fully booked when we tried to book on arrival. Popular option! On Friday evening, we had dinner at their restaurant The Rise. We ordered the sharing platter of beef Wellington and lobster, paired with a delicious bottle of red wine, absolutely amazing! There was also live music in the lounge/bar on both Friday and Saturday night, which added to the experience. The only downside was breakfast – at £30 per head it felt quite steep, so instead we ate out in town each morning at a lovely little café called Rise.Brunch, which we really enjoyed. I’ll definitely be staying here again on our next trip to York and can’t wait to check out the new spa and pool facilities once they’re open. :)

10

Nicola

24 nov 2023

·

Se alojó 2 noches

Fantastic location for exploring York.

10

Jeffrey

2 feb 2025

·

Se alojó 2 noches

Amazing property. An excellent location! Five minute walk to the train. And easy walk to city centre. The wall is literally right outside the front door if you’re looking to see the Roman walls staff was amazing the hardest part about this Hotel is the fact that it’s in a historic city That has a lot of road closures for either pedestrians or construction but other than that it’s amazing.

10

Oscar

14 may 2025

·

Se alojó 1 noche

Great stay & first class hotel. Nice location in central York.

10

Louise

6 ago 2025

·

Se alojó 1 noche

Great hotel. Location is prefect from the station and so central for exploring York. Our room was clean and spacious. Space to chill in room after a day exploring. Didn't have breakfast at the hotel as really felt £30 per person was far too expensive.

10

Jaclyn

11 sept 2024

·

Se alojó 4 noches

Gorgeous, excellently located historic property with all the modern amenities. Just steps to all the major sights, yet felt secluded and peaceful at the end of the day

10

Lawrence

2 oct 2025

·

Se alojó 1 noche

Great hotel in lovely location In fabulous York

8

Walter

17 oct 2023

·

Se alojó 1 noche

We stayed here for one night. A well located hotel. Offloading area outside entrance and very close proximity parking, both useful. Close proximity to the station. Unexpectedly large room, very clean and comfortable. Excellent service and very friendly staff. The hotel deserves its name The Grand.

10

Donald

6 nov 2024

·

Se alojó 1 noche

This is a beautiful property, located conveniently close to the station and a short walk to York's historic city center. Staff was very friendly and helpful and the breakfast buffet was exceptional. We would happily stay in The Grand, York on any future visit.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y los restaurantes del hotel (The Rise y Legacy) son muy elogiados por su calidad, y el bar es popular. Varios huéspedes encontraron el desayuno caro y señalaron retrasos ocasionales en la reposición o un servicio desigual.

Reseñas de huéspedes relacionadas

10

Dennis

7 ago 2025

·

Se alojó 2 noches

Great breakfast

10

Louise

15 sept 2025

·

Se alojó 2 noches

We stayed at The Grand last weekend for 2 nights and absolutely loved it. The location is fantastic, right next to the York wall and only a 5-minute walk into the town centre. The hotel staff were so welcoming, and the doormen in particular were incredibly friendly and couldn’t do enough for us. We parked in the NCP car park just around the corner, which was really convenient. Although the pool was closed for renovation (something we were aware of when booking), our stay was still perfect. The rooms have been beautifully renovated, everything felt super clean and fresh, and the overall atmosphere was lovely. If you fancy any treatments / massages I do recommend pre booking before you arrive as all slots were fully booked when we tried to book on arrival. Popular option! On Friday evening, we had dinner at their restaurant The Rise. We ordered the sharing platter of beef Wellington and lobster, paired with a delicious bottle of red wine, absolutely amazing! There was also live music in the lounge/bar on both Friday and Saturday night, which added to the experience. The only downside was breakfast – at £30 per head it felt quite steep, so instead we ate out in town each morning at a lovely little café called Rise.Brunch, which we really enjoyed. I’ll definitely be staying here again on our next trip to York and can’t wait to check out the new spa and pool facilities once they’re open. :)

10

Darren

17 mar 2025

·

Se alojó 1 noche

Fabulous hotel with first class service. The doormen are as friendly, professional and obliging as you could wish for. Check in and out was super easy and the bar and breakfast both fantastic . Will definitely stay again

8

Filip

14 abr 2025

·

Se alojó 1 noche

I asked to stay in the modern part of the hotel and quiet and it was granted so we appreciate it. We had a nice stay, liked the room and hotel location. We tried some breakfast items which were not very high quality and felt overpriced.

10

michael

3 jul 2025

·

Se alojó 2 noches

A real treat. Close to everything a tourist would want in York. Luxurious and elegant. Had afternoon tea (a treat). The lounge was nice with live music. The property and staff top notch.

10

Stanley

28 abr 2025

·

Se alojó 3 noches

Everyone was so helpful and friendly. Restaurant was excellent. We had breakfast and dinner in the main dining room (did not try the other restaurant with the tasting menu). Stayed with wife and son in connecting rooms. Rooms were well appointed and comfortable.

10

Andrew

11 oct 2024

·

Se alojó 1 noche

Everything about this experience was outstanding. The hotel is very close to the train station and the center of the city. The staff, spa, and room were all incredible. The highlight was dinner in the Legacy restaurant which was an experience of a lifetime. Breakfast the next porning wasn’t too shabby either!

8

James

28 may 2025

·

Se alojó 2 noches

An excellent hotel with superb staff. The breakfast disappointed, so took ourselves to Betty’s the following day.

10

Emma

10 feb 2025

·

Se alojó 2 noches

An exceptional stay from start to finish. Sora was lovely. We ate dinner at The Rise, incredible.

8

Adam

23 jun 2024

·

Se alojó 1 noche

Breakfast Price ridiculous at £25 each for a buffet

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	198 US$
febrero	211 US$
marzo	209 US$
abril	231 US$
mayo	293 US$
junio	263 US$
julio	274 US$
agosto	275 US$
septiembre	273 US$
octubre	239 US$
noviembre	242 US$
diciembre	266 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $369	21 $377	22 $273	23 $427	24 $492
25 $296	26 $331	27 $363	28 $361	29 $317	30 $282	31 $403

DO	LU	MA	MI	JU	VI	SA
1 $245	2 $302	3 $305	4 $286	5 $283	6 $331	7 $470
8 $263	9 $290	10 $276	11 $312	12 $302	13 $374	14 $586
15 $257	16 $298	17 $309	18 $376	19 $356	20 $428	21 $611
22 $312	23 $309	24 $421	25 $406	26 $369	27 $449	28 $651
29 $288	30 $338

The Grand, York

Precios para The Grand, York

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Grand (Heritage)

Habitación clásica con 2 camas individuales, no fumadores

Habitación clásica con 2 camas individuales (Contemporary)

Habitación ejecutiva con 2 camas individuales, no fumadores

Suite, no fumadores (Heritage)

Habitación ejecutiva doble, no fumadores

Habitación Twin Ejecutiva (Accesible)

Habitación clásica doble (Contemporary)

Habitación Ejecutiva (Accesible)

Habitación clásica doble

Habitación Clásica Adaptada Discapacitados

Reseñas de los huéspedes sobre The Grand, York

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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