Name: The Queens Hotel & Victoria Cloisters Apartments
Address: City Centre, York, Angleterre, GB
Price range: 99 $US–352 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

Le Queens Hotel & Victoria Cloisters Apartments reçoivent constamment des éloges pour leur emplacement central au bord de la rivière, permettant d'accéder facilement à pied aux sites d'York, ainsi que pour leurs chambres et appartements généralement propres, un personnel amical et serviable, et leurs petits déjeuners. De nombreux clients apprécient la vue sur la rivière.

Les chambres sont souvent décrites comme datées et nécessitant un rafraîchissement, avec des problèmes d'entretien occasionnels, un nombre limité de prises de courant, et des avis partagés sur le confort des matelas et la taille des chambres. Plusieurs commentaires font état d'une connexion Wi‑Fi médiocre ou peu fiable, de l'absence de climatisation et de chambres surchauffées, ainsi que de nuisances sonores provenant de la rue ou de l'intérieur, selon l'emplacement. Le parking sécurisé payant est pratique mais limité et peut être affecté par les inondations, tandis que les appartements Victoria Cloisters sont spacieux et bien équipés, bien que l'accès et l'emplacement excentré puissent dérouter certains clients. Dans l'ensemble, attendez-vous à un hébergement simple et central qui privilégie la commodité au luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking sécurisé payant est disponible sur place, pratique mais limité et susceptible de fermer en cas de crue de la rivière. L'espace bar/lounge peut sembler petit lorsque des groupes de touristes sont présents ; un service de stockage des bagages est disponible, et un ascenseur est fourni, bien qu'il ait parfois été peu fiable.

Avis de voyageur à ce sujet

8

Eileen

25 avr. 2024

·

A séjourné 2 nuits

Nice location and friendly staff. Breakfast was good. The “handicapped” elevator from the street level to the front desk did not appear to work. We saw several people with canes and walkers struggling with the stairs.

8

Julie

4 août 2024

·

A séjourné 2 nuits

Returned again to this lovely hotel, had family river view room, which id recommend. Staff very friendly, easy check in, breakfast is very good, from cereals, fruit to cooked breakfast. Only issue we had was the room was very hot, the window only opens slightly and there is electric fan.

10

Sarah

21 févr. 2025

·

A séjourné 1 nuit

Very central and I felt very safe as I was able to park my car underneath the hotel in a safe locked car park.

8

NGAWAI

11 avr. 2024

·

A séjourné 2 nuits

It is close to river, city center lots of sight seeing spots. I live in the room with good river view. Price of hotel car parking is reasonable but the numbers of space are limited. Website of hotel is not informative, e.g. without route map to hotel, details of rooms etc.

8

Sara

30 oct. 2025

·

A séjourné 3 nuits

Location is perfect, less than 10minutes walk to the Shambles, parking is great make sure you prebook. Bar area is well presented but far too small, lots of coach parties who also ate there which meant we struggled to find a space to have a night cap. Rooms are spacious, no frills and a little tired, bedding well worn, marks on the camp bed, small well worn towels, whilst clean there was rust in our sink and little mold in the bathroom. Could do with a little tlc. The location was perfect so we probably would stay again.

10

Robert

28 mars 2024

·

A séjourné 2 nuits

Nice hotel in good location. Only negative was lack of secure place to leave left luggage.

10

Ken

23 août 2023

·

A séjourné 1 nuit

Hotel is by river and very convenient to downtown. Walking is easy. Has excellent breakfast and evening dinner. A little hard to find. Limited parking available. You have to call them to reserve parking

8

JUDITH

20 nov. 2025

·

A séjourné 1 nuit

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

10

Keith

8 mai 2024

·

A séjourné 2 nuits

It is very convenient for the centre of York and parking is secure also the breakfast was self service but really nice and staff very pleasant

10

Marie

5 oct. 2025

·

A séjourné 2 nuits

Both the double bed and the extra beds for my teens were very comfortable. The room was spacious and well furnished, with good storage, and both a desk and a table. There was a nice lounge/breakfast area overlooking the river. The staff was very friendly and helpful and even let me check the room an extra time a few hours after checking out, as I thought I had forgotten something! Also had free luggage storage both before checking in and after checking out. Would absolutely stay again!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients trouvent l'hôtel et les appartements propres, beaucoup soulignant la propreté des chambres. Certains signalent cependant des lacunes, telles que des zones poussiéreuses, des salles de bains tachées ou moisis, et un nettoyage des salles de bains oublié.

Avis de voyageur à ce sujet

4

Christine

19 sept. 2024

·

A séjourné 2 nuits

Booked a smoking room and it stunk of stale tabs. Never again. Huge cobwebs in bathroom, im sure that room not be cleaned properly either as toothpaste marks next to bathroom sink. Breakfast wasnt the best either

8

Julie

23 nov. 2025

·

A séjourné 2 nuits

Rooms very clean, staff very polite and friendly and in a great location

2

Abraham

11 juin 2025

·

A séjourné 2 nuits

We arrived to our room with a toilet that did not work and a bathroom that had not been cleaned. There was toothpaste in the sink and the hair in the bathtub was completely gross. The shower had mold in the corners. The fire alarm went off on two different days and it seems like this is an ongoing problem. The mattress and the pillows were as old as the hotel. Was a horrible stay.

6

Sarah

29 déc. 2024

·

A séjourné 1 nuit

Shower wasn’t hot bath was pretty stained and smelt of bleach, breakfast was the best part of the stay , but I couldn’t have eggs as they only had scrambled and I’m lactose intolerant. Staff are very friendly. Rooms have seen better days towels are tiny. Lights were full of dust, dropped my earring and under bed was very dusty .

10

Andrea

20 nov. 2025

·

A séjourné 2 nuits

Room was clean and spacious. Staff were very helpfull

10

David

21 nov. 2025

·

A séjourné 3 nuits

The room was very clean and the staff were very plight. We only had bed and breakfast but the breakfast was very good. No complaints at all.

8

Naveen

6 juin 2024

·

A séjourné 1 nuit

The hotel has friendly pleasant staff and is conveniently located to explore York on foot. The train station is an easy10 minutes walk away. Entry to reception is via stairs and a wheelchair lift is provided. The beds are comfortable, windows open for fresh air. Thermostatically controlled wall mounted heater and a table fan are provided. Rooms are clean. Bathroom could be cleaner. They let us check in early and the floor and bath were damp and some mop fibres were left on the floor next to the bath which was off putting. Liquid soaps provided which had a pleasant fragrance. I would stay here again for a city break in York.

10

Tracy

30 sept. 2023

·

A séjourné 2 nuits

Could probably do with a bit of updating, but the location of the hotel is amazing - secure underground car parking a bonus! Reception welcoming and helpful. Breakfast great value self service. Couple of negatives - not enough plug sockets in the room (non at the side of the beds and only one at the desk!) and on moving one of the beds food/biscuits, a bobble and various other bits were discovered!

10

Anna

13 oct. 2025

·

A séjourné 2 nuits

Nice big room and large bathroom. Decorated and fitted out nicely, although a little tired in some areas. Lovely clean, comfy beds and lots of hot water for a shower. Staff were very friendly, helpful and welcoming. Excellent breakfast and a great location. All in all, we had a great time and will definitely book again.

6

Peter

28 mars 2025

·

A séjourné 1 nuit

Well situated next to the river close to town and station. Decor a little dated and tired with mould in bathroon shower in the barth but no safety grab handles, Breakfast while OK was very busy and had to be booked.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables avec une vue sur la rivière en option, mais le décor est daté, les prises peuvent être rares et des nuisances sonores provenant de la rue ou de murs fins sont signalées. Le Wi-Fi est souvent peu fiable, il n'y a pas de climatisation, et certains lits semblent durs ou usés.

Avis de voyageur à ce sujet

6

Kate

16 août 2025

·

A séjourné 2 nuits

The only bad thing for this hotel is that the rooms were sweltering hot and only one poor fan per room. Even when it cooled down outside, the room didn’t.

8

Michael

8 mai 2025

·

A séjourné 3 nuits

Comfortable rooms although the walls were a bit thin

6

Daryl

16 mars 2025

·

A séjourné 1 nuit

Staff very helpful. Rooms were the problem. Had two rooms no 1 and no 9. Bed in room 1 was so hard it was like lying on the floor. It was also very cold with just a small wall heater which did nothing. Room 1 was above car park so noise of roller shutter going up and down was annoying. Room 9 was also extremely cold. Hotel Location was perfect for city access although both rooms suffered noisy drunks passing throught the night. Room 1 was by the guest toilets, bar and cleaning room and we could hear people using the toilets and returning from the bar. The washing machine could also be heard in the cleaning storage room. Hotel still had social distancing signs and notices which hadnt been taken down since 2020 giving the impression nothing had been done to maintain the property. Not what you want to be reminded of when going away for a relaxing weekend.

10

Samantha

5 mai 2025

·

A séjourné 1 nuit

The location is great and it helped that we had a riverside view. It’s in a great location - you feel you’re in the heart of the city but not in a busy location. You do get the noise from the pubs and clubs on the other side of the river so take earplugs or keep the window closed (no aircon). The bathroom could use updating but that feels like a minor thing really as the room is clean and comfortable. Bed and pillows are really comfy. Staff are really welcoming and friendly.

8

Jennifer

23 févr. 2025

·

A séjourné 2 nuits

A very pleasant stay. Room was warm, there’s no air conditioning and the radiator had to be turned off rather than turned down due to the way the thermostat is covered. Comfortable bed, clean room, noise from the street until nearing midnight but that wasn’t a bother as we were out until late. Car park spaces narrow. Breakfast was really good but busy. Great location for exploring the city, lovely view over the river.

8

Mona

17 sept. 2025

·

A séjourné 2 nuits

Perfect location, our room had a view over the river and the city, parking in private hotel garage. Easy to find. Lots of restaurants and cafes around the river on both sides, Sainsbury's 2 min from the hotel. 10 min walk to the Shambles. Nice staff. The only bad thing is the very hard beds and an outdated bathroom with only one soap for hair and body combined. No aircondition. But big spacious rooms. The hotel also had a lift.

8

Kevin

11 oct. 2025

·

A séjourné 1 nuit

Second visit to the Queens. The hotel is well placed for central York, with a plethora of pubs and eateries around. The room was cosy, overlooking the river, at an extra cost, which was great really. The usual coffee granule packs (Nescafe) teas (Yorkshire, if course) and a couple of biscuits were on offer in the room. Everything you need for a short break including towels, shampoo, and hairdryer all as standard. The hotel room looked tired though, the room was ok but needed sprucing up, the bed was showing its age, creaking whenever we turned! Breakfast was extra but a really great deal and something I'd highly recommend. Fresh coffee, cereals, continental and English all available through self service. Booking is essential as it always seemed a busy place in a morning. Parking is extra, and needs to be booked, currently £19 a night, which is inline with York prices, though if you arrive by train, it's only a 15 minute walk. Every member of staff was very welcoming, said hello and couldn't be more helpful. All in all, another great visit, lovely staff and a friendly hotel which just needs a bit of love and updating in the bedroom.

10

Anna

13 oct. 2025

·

A séjourné 2 nuits

Nice big room and large bathroom. Decorated and fitted out nicely, although a little tired in some areas. Lovely clean, comfy beds and lots of hot water for a shower. Staff were very friendly, helpful and welcoming. Excellent breakfast and a great location. All in all, we had a great time and will definitely book again.

8

ian

2 déc. 2024

·

A séjourné 2 nuits

excellent hotel just a short walk to the town centre, room was large so was the bathroom, breakfast was very good, the only issue i had in the roon was there was only one socket for our charges.granted it had 2 usb hubs, but the newer phones are c charges with no usb.so it was a bit inconvenient trying to charge 2 phones from one socket, but that is a small issue, overall i would recommend this hotel and would definitely go back next year.

8

Guy

11 nov. 2024

·

A séjourné 2 nuits

Whist the location was great, just a short walk across the bridge into the heart of town, there was a big problem with the wifi in the hotel. They new about this and there were messages around the hotel apologising but was forced to reley on hotspot from my mobile, Hope they get the fibre connection sorted soon. The room was nice, clean, and had a great view acroos the river to the city, the breakfast was good (except the coffee)

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, accueillant et serviable, avec un enregistrement fluide et des attentions particulières telles qu'un enregistrement anticipé et de l'aide avec les bagages. Quelques clients mentionnent des interactions précipitées ou un manque de convivialité, ainsi que des difficultés de service lorsque l'hôtel est très fréquenté.

Avis de voyageur à ce sujet

10

Melanie

31 oct. 2025

·

A séjourné 2 nuits

Had a wonderful stay, clean room and excellent staff, great breakfast.

10

Pauline

9 sept. 2025

·

A séjourné 1 nuit

Very easy checkin. Room was ready early and helpful receptionist.

8

Christine

15 sept. 2025

·

A séjourné 3 nuits

Helpful staff with my dietary needs

8

Jean

21 mai 2025

·

A séjourné 1 nuit

Room was spacious and we liked the pre paid parking. It felt very secure. They had a luggage lift which was helpful. Check-in staff not friendly, did not greet us, just handed me a paper to fill out. Breakfast hostess also struggling to be friendly. Check out staff was very friendly.

6

Patty

1 oct. 2024

·

A séjourné 1 nuit

Large room but terrible internet based TV, dirty tea mug in room, and massive webs around lighting in the main interior hallway. I was surprised they only offer an open unattended area to store luggage that anyone could access in the lobby (they should mention the lack of secure storage in the booking details because it can make a difference when choosing where to stay). Breakfast buffet was over-crowded You have to book a time to dine when you check in and many optimum times are already full. Staff were polite but not friendly/welcoming. Convenient central location.

10

Alan

8 oct. 2024

·

A séjourné 4 nuits

This hotel was quiet and clean, with helpful staff, and a convenient location.

10

Pauline

15 sept. 2025

·

A séjourné 1 nuit

Had 3 nights here. Staff are really helpful. Room was lovely.

10

RoseAnn

15 mai 2023

·

A séjourné 3 nuits

The Queens Hotel was conveniently located to much of what we wanted to see in York. We would have liked to eat in the restaurant but the one time we tried they seemed overwhelmed with a large tour group and unable to serve us, even in the attached lounge.

10

Joann

1 déc. 2025

·

A séjourné 2 nuits

Our apartment at Victoria Cloisters was roomy, clean and well stocked. The staff are friendly and helpful. Would definitely recommend.

10

Doris

12 avr. 2024

·

A séjourné 2 nuits

We arrived early and was immediately offered a place to store luggage and provided with a hot drink. A really nice welcome

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Emplacement

Excellent emplacement central au bord de la rivière, à quelques pas de la gare, des boutiques et des attractions, avec de nombreuses chambres et salons donnant sur la rivière. Certains bruits de la vie nocturne affectent les chambres donnant sur la rivière ou sur la rue.

Avis de voyageur à ce sujet

10

Emily

16 juin 2024

·

A séjourné 2 nuits

The location for this, specifically the river view, was absolutely beautiful and within walking distance of everything we wanted to see. I would definitely return.

10

Johnson

25 sept. 2025

·

A séjourné 2 nuits

Nice hotel that is near to both the railway station and the old city and really near to the river, which made it a pleasure walk within our stay.

8

YANNA

16 mai 2025

·

A séjourné 1 nuit

Great location, walkable to everything. Room is little bit outdated.

10

Nancy

23 juin 2024

·

A séjourné 4 nuits

Great location to walk to and from train transportation, restaurants and York historical sites.

10

Nicola

30 mars 2025

·

A séjourné 2 nuits

We went to York for a birthday weekend. The location is perfect. A 10 min walk from the train station and very central. We paid for the upgrade to get river views and was worth the extra money. The bed was super comfortable and the staff excellent. Breakfast was good

10

james

25 mai 2025

·

A séjourné 2 nuits

Had a great stay staff really helpful and friendly highly recommended this hotel

10

Christie

31 juil. 2025

·

A séjourné 1 nuit

It was an easy walk to the center of York, but not in the middle of the chaos - beautiful view of the river from the lounge area. Quiet and comfortable

8

Matthew

17 mars 2025

·

A séjourné 1 nuit

Great location

8

JUDITH

20 nov. 2025

·

A séjourné 1 nuit

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

10

Cathy

18 juin 2024

·

A séjourné 3 nuits

I liked that we had a great view of the river and the city . Great location for going to the wall, Shambles , Minster . A good walking area and lots of choices for restaurants.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement bien noté avec un large choix, bien qu'il puisse être fréquenté et nécessite parfois une réservation aux heures de pointe. Les avis sur la qualité et le dîner sont mitigés, certains plats étant médiocres et le service ou l'organisation occasionnellement lents.

Avis de voyageur à ce sujet

8

John

29 juin 2025

·

A séjourné 2 nuits

Lovely room, helpful front desk, loved the breakfast. Good location near some good pubs, restaurants and only 10 min walk to train station.

6

Alistair

1 juil. 2025

·

A séjourné 1 nuit

Breakfast was the worst buffet I've had this year. Deep-fried oil-filled mushrooms, cheap sausage and tasteless scrambled eggs. Lacking in quality sums up the whole hotel. On the plus side, good location in central York

10

Lorna

5 mars 2025

·

A séjourné 1 nuit

Warm welcome on reception. Clean, comfortable rooms, delicious evening meal and breakfast

6

MRS SUSAN W

25 sept. 2024

·

A séjourné 2 nuits

We found that far from being a twin-bed room, the one king bed plus one small single that skated about wasn't what we'd expected. The bathroom has no sink-side space for toiletries, only one towel rail in an awkward place & no hooks or places to put clothing while showering. Having paid ahead for b&b we weren't best pleased to be told that there was no space for us in the dining room when we needed to advance our time for rail-travel reasons. Luckily the dining room staff took pity on us & found us a table. Our dinner on the first evening was a bit disappointing. Promising dishes arrived cold on cold plates & not much warmer when reheated. My friend's port in croute was too tough to chew. We went elsewhere next night.

10

Megan

9 août 2024

·

A séjourné 2 nuits

It was a great location and breakfast was filling.

8

JUDITH

20 nov. 2025

·

A séjourné 1 nuit

The hotel location is amazing right on the river and close to shops bars and restaurants. Our room was warm, clean and comfortable. The staff were welcoming and helpful. Breakfast had lots of choice and was tasty. Unfortunately the car park was under water during our stay and we had to find alternative overnight parking which was expensive. I would book this Hotel again.

8

Lionel

9 juil. 2025

·

A séjourné 1 nuit

Bar and breakfast need improved organisation.

8

Kevin

11 oct. 2025

·

A séjourné 1 nuit

Second visit to the Queens. The hotel is well placed for central York, with a plethora of pubs and eateries around. The room was cosy, overlooking the river, at an extra cost, which was great really. The usual coffee granule packs (Nescafe) teas (Yorkshire, if course) and a couple of biscuits were on offer in the room. Everything you need for a short break including towels, shampoo, and hairdryer all as standard. The hotel room looked tired though, the room was ok but needed sprucing up, the bed was showing its age, creaking whenever we turned! Breakfast was extra but a really great deal and something I'd highly recommend. Fresh coffee, cereals, continental and English all available through self service. Booking is essential as it always seemed a busy place in a morning. Parking is extra, and needs to be booked, currently £19 a night, which is inline with York prices, though if you arrive by train, it's only a 15 minute walk. Every member of staff was very welcoming, said hello and couldn't be more helpful. All in all, another great visit, lovely staff and a friendly hotel which just needs a bit of love and updating in the bedroom.

10

Lesley

6 nov. 2024

·

A séjourné 1 nuit

We have stayed here twice now. Excellent location lovely views over the river. Rooms lovely and clean and friendly welcoming staff. Lovely breakfast with the best poached eggs!

6

Peter

28 mars 2025

·

A séjourné 1 nuit

Well situated next to the river close to town and station. Decor a little dated and tired with mould in bathroon shower in the barth but no safety grab handles, Breakfast while OK was very busy and had to be booked.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	89 $US
février	114 $US
mars	108 $US
avril	120 $US
mai	134 $US
juin	136 $US
juillet	142 $US
août	141 $US
septembre	141 $US
octobre	147 $US
novembre	144 $US
décembre	152 $US

di	lu	ma	me	je	ve	sa
1 $99	2 $99	3 $101	4 $108	5 $108	6 $155	7
8 $109	9 $118	10 $118	11 $116	12 $109	13 $159	14
15 $129	16 $143	17 $169	18 $158	19 $138	20 $211	21
22 $135	23 $150	24 $146	25 $150	26 $135	27 $205	28
29 $128	30 $149

The Queens Hotel & Victoria Cloisters Apartments

Prix pour The Queens Hotel & Victoria Cloisters Apartments

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Standard, 1 très grand lit

Chambre Familiale, vue fleuve

Chambre Double Supérieure, 1 très grand lit, vue fleuve

Chambre Simple Supérieure, 1 très grand lit, vue fleuve

Appartement Standard, 1 chambre (No lift or accessible facilities)

Chambre Standard avec lits jumeaux, 1 chambre

Chambre Supérieure avec lits jumeaux

Chambre Double

Appartement Standard, 1 chambre (No lift or accessible facilities)

Appartement Standard, 1 chambre (No lift or accessible facilities)

Chambre Double Standard pour 1 personne, 1 très grand lit

Appartement Standard, 1 chambre (No lift or accessible facilities)

Chambre Standard avec lits jumeaux

Appartement Standard, 2 chambres (No lift or accessible facilities)

Appartement Standard, 1 chambre (No lift or accessible facilities)

Chambre Familiale, 1 très grand lit

Chambre Double Standard

Appartement Standard, 2 chambres (No lift or accessible facilities)

Avis des voyageurs sur The Queens Hotel & Victoria Cloisters Apartments

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $183	21 $155	22 $117	23 $191	24 $352
25 $140	26 $147	27 $146	28 $142	29 $127	30 $192	31 $161