Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 20 per person.

Does the hotel allow pets?

Yes, pets are allowed with a fee of EUR 50 per pet, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property directly.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Adeje (Costa Adeje), within a 5-minute drive of Fañabé Beach and El Duque Beach. It is approximately 4.5 miles (7.2 km) from Siam Park and 5.1 miles (8.2 km) from Playa de las Américas.

Does the hotel have a swimming pool?

Yes, the hotel features 2 outdoor pools, including a heated pool. The pools are available seasonally, and operational hours can be confirmed with the property.

What are the hotel's policies regarding children?

Guests under 16 years old are not permitted at this adults-only property.

Meliá Jardines del Teide - Adults Only Hotel

Average nightly price at Meliá Jardines del Teide - Adults Only by month, last 12 months (USD)
Month	Average price
January	US$470
February	US$466
March	US$425
April	US$291
May	US$245
June	US$237
July	US$242
August	US$307
September	US$245
October	US$373
November	US$442
December	US$466

What guests think

At Melia Jardines del Teide - Adults Only, guests often praise the friendly staff, tranquil adults‑only vibe, panoramic sea views, large pools and generally strong breakfasts, while noting the hillside setting makes walks to and from the beach longer.

Rooms are mostly spacious and comfortable with appealing sea or pool views, though some felt dated, noisy, or faced less attractive outlooks. Service is warmly regarded yet inconsistent, and dining beyond breakfast draws mixed feedback, including slow or disorganized service and limited vegetarian choice. Expect a quiet, view‑focused stay with strong relaxation, tempered by some service and dining variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large multi-level resort with big pools (including an exclusive Level area), well-kept grounds, a decent gym, and regular evening entertainment. Some guests note many steps and indirect access between levels.

Related guest reviews

10

Doris

5 Jul 2025

·

Stayed 3 nights

Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.

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10

Elsa

1 May 2025

·

Stayed 7 nights

This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.

8

Christopher

3 Mar 2025

·

Stayed 7 nights

Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.

10

Luis Sanchez

16 Sept 2025

·

Stayed 6 nights

Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.

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10

José Luis

14 Jul 2024

·

Stayed 2 nights

Beautiful landscaping, pools, terraces.

8

Jerome

1 Jun 2024

·

Stayed 7 nights

Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.

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10

Jane

8 Nov 2024

·

Stayed 3 nights

It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.

10

Glen Tod

24 Jul 2025

·

Stayed 6 nights

Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.

10

Elizabeth Margaret

10 Jun 2024

·

Stayed 8 nights

Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area

10

Andrew David

22 May 2025

·

Stayed 5 nights

The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: while many describe spotless spaces, others report poorly cleaned floors or dishes and maintenance issues like leaks or worn fixtures. Towel changes or housekeeping sometimes required follow-up.

Related guest reviews

10

Doris

5 Jul 2025

·

Stayed 3 nights

Schönes sauberes Hotel, sehr nette Rezeption, großer Pool, ausreichend Liegen und immer frische Handtücher, umfangreiches Frühstücksbuffet, abdl. Buffet kann ich nicht beurteilen.

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10

Iain

30 Oct 2023

·

Stayed 6 nights

The hotel experience surpassed our expectations. Great hospitality, superb housekeeping.

8

Grako

26 Mar 2024

·

Stayed 5 nights

Hotel was good, we had some noise in our room cause we were under the buffet restauran but nothing crazy. Food at buffet specially breakfast can be boring, they have other restaurants in property but also the beach and other venues are within short walk distance. We went for lunch in the restaurant near the pool at the bottom level, food was good unfortunately I catch a food poison all evening and night, will be good to improve the cleanness and supervision of the restaurants, aswell many "clean" plates at buffet area were not so clean. You have the piles of plates to grab under the food areas but they were no clean all the time, besides that property is quiet and pretty

8

Malina

5 May 2025

·

Stayed 7 nights

- Schönes großes Zimmer (Junior Suite), große eigene Terrasse, schöner Poolbereich, sehr freundliche Poolbar - leider nur oberflächlich sauber, in den Ecken ist es wirklich dreckig (Bsp. im Bad hinter der Tür und die gesamte Tür) - Service ist sehr sehr langsam und auf keinen Fall 5 Sterne (roomservice kann man zeitlich wirklich vergessen - dauert Stunden, auch bei Mehrfach-Anrufen), viele Mitarbeiter sind nicht aufmerksam - das Frühstück ist lecker und facettenreich, das Personal wirkt oftmals unterbesetzt und etwas unstrukturiert (Bestellungen werden auf den falschen Tisch geschrieben und kommen nicht an, ohne Nachfrage kommt tlw. nach 20-25 min. erst Service etc.) - die Umgebung ist eher laut

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10

Christopher

14 Dec 2024

·

Stayed 6 nights

Beautiful hotel with excellent service. From check in to check out the staff were friendly and attentive. Hotel is spotlessly clean. Worth upgrading to The Level if you can. Would recommend and would stay again

8

Jerome

1 Jun 2024

·

Stayed 7 nights

Nous y sommes allés en Mai 2024. Cet hotel n'est pas un 5 étoiles. Nous avions demandé un chambre avec vue sur mer et la première chambre ne correspondait pas à ce que nous avions réservé. Nous avons été obligé de réclamer et une seconde chambre nous a été proposée avec vue sur mer. Ensuite, l'état de la chambre était à revoir (climatisation qui fuyait, état de la salle de bain à revoir car beaucoup d'équipements devaient être réparés), cache de la climation extérieur manquant donc beaucoup de bruits venait de l'extérieur. La piscine est agréable mais il faut réserver son parasol le matin tôt sinon tout est pris. Le personnel est sympathique et à l'écoute. Il existe un programme d'animations tous les jours. Une salle de sport est mise à disposition avec du choix.

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6

Keith

23 Nov 2023

·

Stayed 7 nights

Overal we had a nice time and this hotel does not need to do much to sort itself out. I attach photos which relates to two points. Extra towels needed just to soak up a water leak from the shower. Everytime we showered it leaked out of the base Other photo relates to the furniture which was the maindesk unit within the room. You can see rather than renewing it upon the refurb it has been botched up and touched in with paint (badly) . We also had curtains which would not close and he had maintenance out for all of this We also paid extra for the premium LEVEL service. One of the benefits here is complimentary snacks/nibbles/ wine/sparkling fizz. Unfortunately the quality of this was just poor, constantly asking for more glasses. To be fair the staff were rushed off their feet so I dont blame them it can only be the management not staffing it correctly. I would prefer reduced timings for snacks but better and fresher snacks being delivered. 5pm -6pm they enhance the drink selection to include items such as Gin. That then drives a behaviour of many people scrambling for the enhanced items which then very quickly runs out and then you are waiting for glasses or wine to come out. One day I had to wait 10 mins for ice. Small things as my title suggests and easily fixed. LEVEL breakfast was poor. The LEVEL also requires you to wear one of these wrist bands which I do not like. Entertainment was good. I did discuss all of this and I believe much is acknoledged so we will see...

10

Andrew David

22 May 2025

·

Stayed 5 nights

The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!

6

Hannah Zoe Christina

7 Sept 2025

·

Stayed 14 nights

Es gab viele gute Aspekte, insbesondere The Level Upgrade, das Frühstück dort, die Snacks und Drinks sowie insgesamt leckeres Abendessen. Gleichzeitig aber auch einige Schwächen bei Sauberkeit, Service und Abwechslung. Wer bereits echten 5*-Standard erlebt hat, wird hier merken: dieses Niveau wird nicht erreicht oder nur in Ansätzen.

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8

H

29 Jan 2025

·

Stayed 4 nights

Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.

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Rooms

Rooms are mostly spacious and comfortable with balconies and attractive sea or pool views. A minority found them dated or noisy, with some facing car parks or having uncomfortable beds.

Related guest reviews

8

Julia Lisa

31 May 2025

·

Stayed 7 nights

Lovely room, staff great , and evening entertainment enjoyable. However , still water only provided upon arrival, disappointing considering 5* hotel. Long walk/taxi/shuttle to beach.

10

David

7 Sept 2024

·

Stayed 7 nights

Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.

10

Amilcar

12 Sept 2025

·

Stayed 4 nights

Wat een geweldige accommodatie met betrokken personeel! Wij hebben heerlijk geslapen in een prachtige kamer (814) met een mega bed en geweldig uitzicht. De service was top en het eten lekker! Ik heb nu al zin om terug te komen 🙏

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10

adam

30 Dec 2024

·

Stayed 9 nights

property has a fantastic View and is close to one of the best beaches on the island we stayed in a suite room 813 one of the best views on the property and maybe the entire Island

10

Jane

8 Nov 2024

·

Stayed 3 nights

It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.

10

Glen Tod

24 Jul 2025

·

Stayed 6 nights

Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.

6

Susan Heather

21 Feb 2025

·

Stayed 4 nights

Looking bit tired now - public areas good and staff so friendly - breakfast not a 5star spread :( Room disappointing as so noisy and bed really uncomfortable.

8

Sian

1 Jun 2025

·

Stayed 7 nights

Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel

10

Andrew David

22 May 2025

·

Stayed 5 nights

The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!

6

gagandeep

6 Sept 2024

·

Stayed 5 nights

Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, but overall service can be inconsistent—slow or disorganized in restaurants and bars, frustrations around The Level rules/replenishment, and uneven housekeeping or room service. A few report rigid policies for cancellations or post-checkout access.

Related guest reviews

10

Elsa

1 May 2025

·

Stayed 7 nights

This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.

8

Christopher

3 Mar 2025

·

Stayed 7 nights

Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.

6

Scott

12 Nov 2023

·

Stayed 7 nights

A great week in a lovely hotel ruined by a crazy Management decision. Was thoroughly enjoying our stay until we checked out and then were refused entry to lunch while we waited for our transfer. It's a given with an inclusive stay that you can use the facilities until you leave. We are small eaters and also ate outside of the hotel during our stay. I don't book a stay in a 5 star hotel and expect to be embarrassed, hungry and treated like trash the second I hand my room key in. Ridiculous and petty decision by the Management team which has ensured that I will never use a Melia hotel again. No reflection on the hard working staff.

10

Lee Robert

4 May 2024

·

Stayed 9 nights

Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.

2

Ginette

12 Jul 2025

·

Stayed 7 nights

Our flight out was cancelled and we couldn't get another for three days so had to cancel our trip. Hotel would not make any concession and refused to refund even a small part of the amount paid for 7 days half board.

10

CATHERINE

26 Sept 2025

·

Stayed 6 nights

A very lovely hotel and blissfully quiet. All the staff we met were helpful and friendly and made the atmosphere very warm. We would love to stay here again.

4

Paul

28 Jan 2025

·

Stayed 10 nights

For the money we paid which was 4k gbp, it ended up being a below average bed and breakfast. The food was like canteen food in the buffet, the service of the bar staff was poor and slightly rude, for instance the slow particular arrangement of the glasses while a que of guests were waiting for a drink. We stayed on The Level, which was supposedly a more personal service like poolside service and drink service to your patio, we got offered one drink away from the bar in ten days. House keeping was very hit and miss, maybe twice properly in ten days, the towels were very threadbare. The Level breakfast which was all we had included for what we paid had a la carte meals unavailable due to a lack of cream cheese. The meals we did pay for were average if that, we ate off most nights. All in all no value for the money.

2

Heinrich

22 Dec 2024

·

Stayed 4 nights

We are having a family medical emergency, my mother in law was hospitalized and were told she probably have days left. This hotel was not willing to cancel or even give travel credit, we lost everything that we had paid

6

Alyson

11 Apr 2025

·

Stayed 4 nights

I liked the reception area and the first impression. The staff generally were very nice and attentive. A couple of staff members could have been more helpful. We resented being ‘told off’ by staff members for sitting in the weong place around the Level pool, for removing the Level refreshments out of the Level area when we were told by reception staff that we could take plastic cups from the pool area and go get a drink from the Level to take back with us. The rules were inonsistent and made no sense some of the time as its all the same hotel so why make it difficult for guests! The refreshments at the Level snacks buffet were not replenished quickly enough and when the milk ran out and I asked for it to be refilled, the member of staff who was restocking the fridge of cold drinks, told me she would finish stocking the fridge and then would get the milk. So she left me standing for quite some time and expected me to wait until she finished. This was not good customer relations. It would have taken her no time to just go grab some milk and then continue with fridge!!!

10

christopher

10 Jun 2025

·

Stayed 7 nights

Excellent room's very clean .staff was amazing. Especially Leila, Helena,Patricia,Patrick,Giovanni,Ari Made us feel so welcome. We would definitely come back and recommend this hotel to our friends and family

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AI-generated summary based on recent guest reviews

Location

Elevated hillside setting offers wide views and a quiet atmosphere, with shops and restaurants within walking distance. Reaching the beach usually means a longer walk with an uphill return, and shuttle availability is limited.

Related guest reviews

8

ATHANASIOS

26 Jul 2024

·

Stayed 7 nights

Staff were excellent, facilities were great , location of hotel though making it difficult to walk the area due to steep roads.

10

Luis Sanchez

16 Sept 2025

·

Stayed 6 nights

Hotel muy bonito con todos los servicios disponibles, piscina, gimnasio, bares, restaurantes internamente sin necesidad de salir del hotel. El acceso a la piscina desde los niveles superiores no es directo, varios ascensores. La comida buffet muy bien y la atencion también. Los restaurantes fuera de pensión muy buenos pero algo caros. El acceso a la playa andando es largo aunque hay un autobús pero solo una ida y una vuelta. Hotel tranquilo, muy recomendable para relajarse, divertirse y comer bien.

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8

Franck Robert

20 Jun 2024

·

Stayed 7 nights

Attention l'hôtel est assez retiré du centre

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10

David

7 Sept 2024

·

Stayed 7 nights

Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely.

8

Alexander

31 May 2024

·

Stayed 14 nights

Alles in allem schönes Hotel, Kleinigkeiten verbesserbar (z.B. Poolbar, Service). Eher gute 4 als 5 Sterne. Nähe zum Strand, Einkaufsmöglichkeiten und Bushaltestelle gut (wenn man gut zu Fuß ist).

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10

Stephen John

29 Jun 2024

·

Stayed 8 nights

Excellent hotel with friendly staff and good food. Elevated location giving wide ranging views. Quiet location away from the front which suited us.

10

Glen Tod

24 Jul 2025

·

Stayed 6 nights

Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.

10

Elizabeth Margaret

10 Jun 2024

·

Stayed 8 nights

Great hotel, walking distance to beach and restaurants but not too close so it's very quiet. Staff all very friendly and helpful. Level experience was great, with snacks and drinks available all day and a more quiet swimming pool area

8

Sian

1 Jun 2025

·

Stayed 7 nights

Lovely clean hotel. Great rooms . Lots of steps in hotel and hilly outside of hotel

10

Heidi

23 Sept 2024

·

Stayed 5 nights

The hotel has a very luxurious feel to it, set over multiple levels with lots of greenery and views out to the sea. The staff are all friendly and helpful and can't do enough to make your stay as good as possible. The hotel is well located with a short walk to restaurants and shops, although it is located on a hill so it is a little challenging to walk back to after a visit to the shops! Overall, a great stay and would happily return!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, but dinners and à la carte options get mixed reviews for repetition, limited vegetarian choices, and slow service. All-inclusive is valued by some, while drinks feel expensive otherwise.

Related guest reviews

8

Peter Robert

14 Nov 2025

·

Stayed 6 nights

Great location, staff good. Mosaico restaurant poor and expensive.

8

Christopher

3 Mar 2025

·

Stayed 7 nights

Had a lovely 7 nights here end of Feb, and very much appreciated the adults-only affair here. Having been converted from a family friendly place, you have the two huge pools, one exclusively for folks that book a Level room (think VIP within the hotel). Turns out at least the Level one is also heated - didn't spot that until we got there! The room's were spacious and spotless, and always topped up as needed. The restaurants were all very nice The food was pretty good (buffet was top notch every night for variety/choice), however the service a bit hit and miss. And ultimately, it's the service that is this place's undoing - even taking into account the slower and more relaxed vibe you get in Spanish countries. When we checked in at the Level's own reception area after an excellent greeting, we were told about the service by the pool, and how everything will be done to look after you. Some days in the restaurants the service was good - repeated top ups of the all inclusive drinks, plates cleared away. A few of the staff were amazing. Mostly though, you'd get your first drink, and never see service again. Often plates wouldnt' be cleared from your table before you left, even if you sat and slowly finished off drinks. The Level lounge was forever with one or two tables stacked with all the empty plates/glasses that everyone had moved themselves. It's such a lovely resort, but the service REALLY needs to step up significantly and consistently.

10

James

14 Jul 2024

·

Stayed 8 nights

The food was amazing!

10

Kate Elizabeth

21 Aug 2024

·

Stayed 5 nights

The staff are fabulous. All very friendly and can’t do enough to help you. Staying All Inclusive was fantastic value, the mini bar in the room was restocked daily for free- fabulous service. The food was excellent and the choice available was too! Highly recommend.

10

Lee Robert

4 May 2024

·

Stayed 9 nights

Loved the whole experience of staying at this hotel. Upgrading to the level, is definitely worth the extra, the staff in this area are fantastic and so professional. The only down side of the stay was the evening meals, which in our opinion was poor, so would do bed and breakfast next time. Aside from this, a great stay.

10

Glen Tod

24 Jul 2025

·

Stayed 6 nights

Wonderful hotel, stunning pool, reasonable gym, great buffet breakfast, good range of entertainment every evening. Easy and free parking if you’ve hired a car. Stunning views of the coast from rooms and from the very nice bar. Lovely rooms with decent king size bed and nice bathroom/decent shower. A good 25 min walk to main restaurants and bars (we got a taxi for €5 each way which took 5 mins). Nearby about a 5 min walk, there is a great Indian restaurant that we ate at, there is a Thai and Italian restaurant and a little shopping mall which is modern and a good range of shops and a supermarket. Recommended.

10

Steve

17 May 2024

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Stayed 7 nights

Amazing views , amazing breakfast but alcoholic beverages were very expensive if you were not all inclusive

10

Andrew David

22 May 2025

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Stayed 5 nights

The hotel is beautiful, and the rooms are spacious and kept clean. Breakfast in the restaurant was really good with a great selection. The pool is nice but the sun loungers can get bit busy. The hotel is a bit of a walk from the beach and it’s uphill all the way back. Make sure to ask about the bottom entrance to save your legs!

6

gagandeep

6 Sept 2024

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Stayed 5 nights

Property is very old and rooms are not modern. Service is very poor especially at the reception and house keeping. Everyday you get same food range. Very limited with vegetarian options. A lot of room for improvement

8

H

29 Jan 2025

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Stayed 4 nights

Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it. Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great. The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless. The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room. If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late. When we checked out we were not asked how our stay was and it was very impersonal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $888	10 $622	11 $615	12 $530	13 $1,417	14 $556
15	16	17 $364	18 $365	19 $364	20 $541	21 $532
22 $316	23 $325	24 $325	25 $325	26 $324	27 $474	28
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $303	2 $310	3 $304	4	5
6	7 $354	8 $280	9 $280	10 $279	11 $410	12 $410
13 $267	14 $267	15 $267	16 $267	17 $267	18 $406	19 $406
20 $336	21 $379	22 $382	23	24	25	26
27	28	29	30	31

Meliá Jardines del Teide - Adults Only

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Junior Suite, Ocean View (The Level, with Solarium)

the Level, Junior Suite

Melia Room, Double Room

Suite, Ocean View (The Level, with Whirpool)

Suite, Ocean View

Suite, Ocean View (The Level Master)

the Level, Suite, Ocean View

Junior Suite

Junior Suite, Ocean View

the Level, Junior Suite, Ocean View

the Level Premium Ocean View

the Level, Junior Suite, Pool Access

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