Hotel Costa Australis
216 US$
/ noche
Promedio para noviembre
Precios para Hotel Costa Australis
Selecciona fechas para ver precios y disponibilidad
216 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel Costa Australis, los precios por noche son de 122 US$ de media en el mes más barato (septiembre) y de 221 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 208 US$ |
| febrero | 221 US$ |
| marzo | 220 US$ |
| abril | 177 US$ |
| mayo | 122 US$ |
| junio | 126 US$ |
| julio | 128 US$ |
| agosto | 124 US$ |
| septiembre | 122 US$ |
| octubre | 177 US$ |
| noviembre | 216 US$ |
| diciembre | 219 US$ |
E
F
M
A
M
J
J
A
S
O
nov · 216 US$
N
D
Más caro: febrero (aprox. 221 US$)
Más barato: septiembre (aprox. 122 US$)
Acerca de esta propiedad
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, servicios de conserjería o una sala de estar compartida.
Servicios
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, servicios de conserjería o una sala de estar compartida.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago.
Comida
En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 05:30 a 10:30.
Habitaciones
En las 110 habitaciones, equipadas con suelo radiante y televisión LED, te espera una estancia inolvidable. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte y cortinas opacas, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Hotel Costaustralis, disfrutarás de una magnífica ubicación en pleno centro de Natales, a solo unos pasos de Fiordo Última Esperanza y Costanera. Además, este hotel se encuentra a 0,6 km de Centro Cultural Natalis y a 0,7 km de Museo de Historia.
Qué hay cerca
Fiordo Última Esperanza(0.1 millas)
Costanera(0.1 millas)
Museo de Historia(0.3 millas)
Casino de Puerto Natales(0.3 millas)
Centro Cultural Natalis(0.4 millas)
Plaza de Armas(0.4 millas)
Cueva del Milodón(0.6 millas)
Mirador Cerro Dorotea(0.9 millas)
Cerro Dorotea(14.5 millas)
Cueva del Milodón(15.9 millas)
Puerto Natales (PNT-Teniente J. Gallardo)(5.6 millas)
Punta Arenas (PUQ-Internacional Carlos Ibáñez Del Campo)(142.2 millas)
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Salones para banquetes
Ubicación
Pedro Montt 262, Natales, Chile
Fiordo Última Esperanza (0.1 millas)
Costanera (0.1 millas)
Museo de Historia (0.3 millas)
Casino de Puerto Natales (0.3 millas)
Centro Cultural Natalis (0.4 millas)
Plaza de Armas (0.4 millas)
Opciones de habitación
2
Habitación cuádruple
Detalles de la oferta
2 Camas Dobles Grandes
y 2 Camas Individuales
Capacidad: 4
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
4
Habitación triple superior, vistas al mar
Detalles de la oferta
3× Camas Individuales
Capacidad: 3
366 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
5
Habitación estándar con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
8
1 Cama Doble Extragrande
Capacidad: 2
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
14
Habitación doble superior, vistas al mar
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
269 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
3
Habitación estándar doble
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
2
Habitación individual estándar
Detalles de la oferta
1 Cama Individual
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
4
Habitación superior con 2 camas individuales, vistas al mar
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
269 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Hotel Costa Australis
8.5
Muy bueno
Basado en 613 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
49%
Familia
23%
Grupo
18%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hotel Costa Australis, los viajeros elogian la ubicación frente al mar y las impresionantes vistas al fiordo y a las montañas, un personal consistentemente amable y desayunos generalmente satisfactorios, aunque los inconvenientes recurrentes incluyen habitaciones cálidas sin aire acondicionado, ruido de la calle y de los pasillos, y algunas áreas anticuadas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Hotel Costa Australis, los viajeros elogian la ubicación frente al mar y las impresionantes vistas al fiordo y a las montañas, un personal consistentemente amable y desayunos generalmente satisfactorios, aunque los inconvenientes recurrentes incluyen habitaciones cálidas sin aire acondicionado, ruido de la calle y de los pasillos, y algunas áreas anticuadas.
Muchas habitaciones son cómodas con vistas destacadas al mar o a las montañas, pero las habitaciones con vistas al mar pueden verse afectadas por el ruido de la calle y algunas unidades son pequeñas o anticuadas, a menudo sin nevera o cafetera en la habitación. El vestíbulo, el bar y el restaurante ofrecen espacios panorámicos para relajarse, aunque el servicio de bar puede ser lento y la fiabilidad del Wi-Fi varía. Algunos huéspedes también informaron sobre reubicaciones inesperadas en otros hoteles y disputas por reembolsos. Ideal para viajeros que valoran el paisaje y la posibilidad de ir caminando por encima de la tranquilidad absoluta o de tener todas las comodidades en la habitación.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Vestíbulo, bar y restaurante acogedores con vistas panorámicas al frente del mar; se agradecen las estaciones de agua filtrada en cada planta. Las instalaciones son sencillas en general y no hay piscina.
Reseñas de huéspedes relacionadas
10
Srinivasa
26 oct 2023
·
Se alojó 3 noches
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
10
Kevin
9 dic 2024
·
Se alojó 1 noche
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
10
Mrudula
2 feb 2024
·
Se alojó 1 noche
Beautiful view and the location, our stay was short bur memorable! Good spread of breakfast Courteous staff!
Beautiful view and the location, our stay was short bur memorable! Good spread of breakfast Courteous staff!
8
Lynda
15 oct 2024
·
Se alojó 2 noches
Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
10
nancy
13 dic 2023
·
Se alojó 1 noche
This is a beautiful property with lovely art hanging on the walls and standing on pedestals… Great staff at the desk, and the food was quite good in the bar! The room is clean and simple and elegant
This is a beautiful property with lovely art hanging on the walls and standing on pedestals… Great staff at the desk, and the food was quite good in the bar! The room is clean and simple and elegant
8
MARIA
3 nov 2023
·
Se alojó 3 noches
Promo meeting. We wanted a pool. The hotel has no pool
Promo meeting. We wanted a pool. The hotel has no pool
10
vagner
30 sept 2023
·
Se alojó 3 noches
O hotel é super confortável, bem decorado, daqueles lugares que você reserva um tempo pra aproveitar as instalações. A sala de estar tem uma vista maravilhosa de frente para o mar. Nem dá vontade de sair. O serviço é realmente especial. Atendentes e garçonetes atenciosas e prestativas. Café da manhã bem servido com tudo gostoso.
O hotel é super confortável, bem decorado, daqueles lugares que você reserva um tempo pra aproveitar as instalações. A sala de estar tem uma vista maravilhosa de frente para o mar. Nem dá vontade de sair. O serviço é realmente especial. Atendentes e garçonetes atenciosas e prestativas. Café da manhã bem servido com tudo gostoso.
10
Tu Tran
3 abr 2023
·
Se alojó 3 noches
Hotel Costaustralis is a beautiful hotel on the waterfront. It was easy to walk into town and explore. The room was clean and spacious and we loved the eco-friendly availability of filtered water on every level instead of disposable water bottles. The breakfast options were vast and tasty. Would definitely love to stay here again!
Hotel Costaustralis is a beautiful hotel on the waterfront. It was easy to walk into town and explore. The room was clean and spacious and we loved the eco-friendly availability of filtered water on every level instead of disposable water bottles. The breakfast options were vast and tasty. Would definitely love to stay here again!
8
Rebeca Elizabeth
27 ago 2024
·
Se alojó 4 noches
El Hotel es bello, le falta algo de pintura por afuera pero justo está en mantenimiento y eso sería lo único malo, que un día si quisimos dormir de más y como están remodelando hay mucho ruido y las camaristas también platican bastante y se escuchaba en la habitación. Sin embargo eso logra pasar de lado por qué las vistas desde el hotel son bellísimas hacia el mar a la hora del desayuno, puedes caminar desde ahí todo el muelle y al centro, la ubicación es ideal. El desayuno no tan variado, pero creo q es suficiente. El personal muy amable y pendiente de todo, el resto de instalaciónes y salones son preciosos, te mantienen en un ambiente mágico y tranquilo, lo recomiendo bastante.
El Hotel es bello, le falta algo de pintura por afuera pero justo está en mantenimiento y eso sería lo único malo, que un día si quisimos dormir de más y como están remodelando hay mucho ruido y las camaristas también platican bastante y se escuchaba en la habitación. Sin embargo eso logra pasar de lado por qué las vistas desde el hotel son bellísimas hacia el mar a la hora del desayuno, puedes caminar desde ahí todo el muelle y al centro, la ubicación es ideal. El desayuno no tan variado, pero creo q es suficiente. El personal muy amable y pendiente de todo, el resto de instalaciónes y salones son preciosos, te mantienen en un ambiente mágico y tranquilo, lo recomiendo bastante.
8
Joseph
24 dic 2024
·
Se alojó 2 noches
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes están generalmente limpias y bien cuidadas. Algunos huéspedes notaron olores a humedad o alcantarilla y pequeños problemas de mantenimiento en algunas habitaciones.
Reseñas de huéspedes relacionadas
10
Daniel
5 feb 2023
·
Se alojó 1 noche
Staff was excellent. The room was very clean and cozy. The breakfast in the morning was also great.
Staff was excellent. The room was very clean and cozy. The breakfast in the morning was also great.
6
Jill
9 abr 2025
·
Se alojó 2 noches
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
2
Rayomand
22 dic 2022
·
Se alojó 1 noche
The room has a sewer smell and the management has been quite uncooperative about fixing it.
The room has a sewer smell and the management has been quite uncooperative about fixing it.
10
Michael
27 feb 2026
·
Se alojó 2 noches
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
8
marcela
30 sept 2022
·
Se alojó 6 noches
lo unico malo eran los portazos, las puertas tenia una chapa que era imposible cerrar suave, y algunos dias en la tarde mi habitación tenia olor a alcantarilla
lo unico malo eran los portazos, las puertas tenia una chapa que era imposible cerrar suave, y algunos dias en la tarde mi habitación tenia olor a alcantarilla
10
Ernesto
6 ago 2024
·
Se alojó 2 noches
Bonito hotel y muy limpio. Muy bie
Bonito hotel y muy limpio. Muy bie
10
Jeanne
24 ene 2026
·
Se alojó 1 noche
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
10
Ernesto
5 ago 2024
·
Se alojó 2 noches
Bonito hotel y muy limpio
Bonito hotel y muy limpio
2
Jackson
29 dic 2022
·
Se alojó 2 noches
Banheiro com cheiro de ralo e funcionários com dificuldade no atendimento em alta temporada.
Banheiro com cheiro de ralo e funcionários com dificuldade no atendimento em alta temporada.
8
Karen
26 mar 2024
·
Se alojó 3 noches
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Habitaciones cómodas con vistas destacadas al fiordo y a las montañas, pero las habitaciones con vistas al mar pueden ser ruidosas; algunas unidades son pequeñas o anticuadas. Muchas carecen de aire acondicionado, nevera o cafetera en la habitación, y el Wi-Fi puede ser poco fiable.
Reseñas de huéspedes relacionadas
6
Jill
9 abr 2025
·
Se alojó 2 noches
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
8
Andrew
24 feb 2023
·
Se alojó 4 noches
We would have loved to award 5 stars for this hotel as almost everything, rooms, location, staff, food was great apart from the door slamming. Not all the hotels responsibility but they need to add soft close mechanisms to prevent this as the slamming starts at 6 am through to 2 am at this very busy hotel … even ear plugs don’t help I’m afraid,
We would have loved to award 5 stars for this hotel as almost everything, rooms, location, staff, food was great apart from the door slamming. Not all the hotels responsibility but they need to add soft close mechanisms to prevent this as the slamming starts at 6 am through to 2 am at this very busy hotel … even ear plugs don’t help I’m afraid,
6
Shravan
25 dic 2024
·
Se alojó 4 noches
Location wise it is pretty good. The lobby is nice. Breakfast is the same everyday, no variety. Front desk staff do not go even slightly out of the way to help. They say follow the times per the T. A few minutes late and they denied box lunch for me. I had to scramble outside at 10pm to go and find food for next day. Staff didn’t even make an attempt to help. Secondly, the corridors were loud at night, you hear everything clearly into the room. There is no AC only a heater in the room. There are other things that are good though. Overall I would rate average.
Location wise it is pretty good. The lobby is nice. Breakfast is the same everyday, no variety. Front desk staff do not go even slightly out of the way to help. They say follow the times per the T. A few minutes late and they denied box lunch for me. I had to scramble outside at 10pm to go and find food for next day. Staff didn’t even make an attempt to help. Secondly, the corridors were loud at night, you hear everything clearly into the room. There is no AC only a heater in the room. There are other things that are good though. Overall I would rate average.
10
Mariola
15 nov 2025
·
Se alojó 1 noche
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
8
Gerd
29 feb 2024
·
Se alojó 4 noches
The room was rather spartan: No bottled water, only filtered in the hallway No tissue paper No coffe maker in the. Room No ice machine on the floor had to get ice from the bar on first floor No mini fridge in the room. Safety box instruction were incirrect causing the box to close with unknown code.
The room was rather spartan: No bottled water, only filtered in the hallway No tissue paper No coffe maker in the. Room No ice machine on the floor had to get ice from the bar on first floor No mini fridge in the room. Safety box instruction were incirrect causing the box to close with unknown code.
8
Lori
8 mar 2025
·
Se alojó 2 noches
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
8
John
27 oct 2025
·
Se alojó 3 noches
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
4
Kathy
27 abr 2025
·
Se alojó 1 noche
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
2
Arya
22 ene 2025
·
Se alojó 1 noche
Even the other things not bad but the wifi is very bad. We cant do any our jobs work meeting or other works. It is sad. We try to tell receptionist but they answer it is problem with your phone. And thats it.
Even the other things not bad but the wifi is very bad. We cant do any our jobs work meeting or other works. It is sad. We try to tell receptionist but they answer it is problem with your phone. And thats it.
8
Joseph
24 dic 2024
·
Se alojó 2 noches
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por ser amable, hablar inglés y ser servicial con excursiones y solicitudes. Sin embargo, los informes incluyen un servicio de bar lento y algunos problemas graves, como reubicaciones en otros hoteles y problemas con reembolsos o reservas.
Reseñas de huéspedes relacionadas
10
Kevin
9 dic 2024
·
Se alojó 1 noche
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
2
Xingqian
21 feb 2025
·
Se alojó 1 noche
the hotel move us to a different hotel with construction going on, painting smell and no parking space
the hotel move us to a different hotel with construction going on, painting smell and no parking space
8
Ludovit
13 feb 2025
·
Se alojó 3 noches
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
2
Matthew
17 abr 2024
·
Se alojó 1 noche
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
10
Peter
14 feb 2025
·
Se alojó 2 noches
Das Hotel ist modern ausgestattet mit großzügigen Zimmern. Das Personal ist freundlich, englischsprachig und effizient. Das Frühstück ist reichhaltig und steht schon früh zur Verfügung. Alles in allem eine gute Leistung bei noch angemessenem Preis.
Das Hotel ist modern ausgestattet mit großzügigen Zimmern. Das Personal ist freundlich, englischsprachig und effizient. Das Frühstück ist reichhaltig und steht schon früh zur Verfügung. Alles in allem eine gute Leistung bei noch angemessenem Preis.
2
Yali
21 feb 2025
·
I booked and paid for the hotel half year ago, but ridiculously I was refused to be checked in and instead I was redirected to another hotel which I didn't authorize for booking, know nothing about and was still under construction. I am requesting refund for the booking, but have not heard anything back from the hotel and Expedia as of the writing.
I booked and paid for the hotel half year ago, but ridiculously I was refused to be checked in and instead I was redirected to another hotel which I didn't authorize for booking, know nothing about and was still under construction. I am requesting refund for the booking, but have not heard anything back from the hotel and Expedia as of the writing.
10
Jeanne
24 ene 2026
·
Se alojó 1 noche
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
10
Kayla
10 sept 2024
·
Se alojó 1 noche
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
2
Kaizan
21 feb 2025
·
We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
8
Joseph
24 dic 2024
·
Se alojó 2 noches
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación frente al mar a poca distancia a pie de restaurantes, tiendas y operadores turísticos, con excelentes vistas al fiordo y a las montañas. Las habitaciones que dan a la carretera principal pueden verse afectadas por el ruido del tráfico.
Reseñas de huéspedes relacionadas
8
Margareth
30 jul 2024
·
Se alojó 3 noches
Fiquei hospedada no Hotel Costaustralis de Puerto Natales no inverno 2024, num quarto localizado em frente ao Fiorde Última Esperança (Oceano Pacífico), e cerca de 5 quarteirões acima chegamos na Praça de Armas (a praça principal da cidade) - região onde estão localizados vários restaurante, lojas e agências turísticas. O quarto estava localizado para o mar de onde fotografei excelentes vistas do fiorde e flamingos que costumam frequentar o local no inverno. O quarto é amplo e confortável, com janela panorâmica e aquecimento e chuveiro funcionando muito bem. As áreas sociais consistem de vários ambientes com sofás e janelas também panorâmicas para o fiorde e o pequeno porto da marinha ao seu lado esquerdo. Os funcionários da recepção são bem gentis e muito prestativos. O café da manhã funciona como um continental, sem grande variedade, e acho que poderiam melhorar oferecendo um café expresso ou latte de melhor qualidade. No mais é um local muito bem localizado, com uma vista maravilhosa, num local que pela sua localização venta muito (menos no inverno). Excelente para uma estadia de base para viajantes planejando visitar lugares de interesse turístico na região. Voltaria com certeza.
Fiquei hospedada no Hotel Costaustralis de Puerto Natales no inverno 2024, num quarto localizado em frente ao Fiorde Última Esperança (Oceano Pacífico), e cerca de 5 quarteirões acima chegamos na Praça de Armas (a praça principal da cidade) - região onde estão localizados vários restaurante, lojas e agências turísticas. O quarto estava localizado para o mar de onde fotografei excelentes vistas do fiorde e flamingos que costumam frequentar o local no inverno. O quarto é amplo e confortável, com janela panorâmica e aquecimento e chuveiro funcionando muito bem. As áreas sociais consistem de vários ambientes com sofás e janelas também panorâmicas para o fiorde e o pequeno porto da marinha ao seu lado esquerdo. Os funcionários da recepção são bem gentis e muito prestativos. O café da manhã funciona como um continental, sem grande variedade, e acho que poderiam melhorar oferecendo um café expresso ou latte de melhor qualidade. No mais é um local muito bem localizado, com uma vista maravilhosa, num local que pela sua localização venta muito (menos no inverno). Excelente para uma estadia de base para viajantes planejando visitar lugares de interesse turístico na região. Voltaria com certeza.
10
Mariola
15 nov 2025
·
Se alojó 1 noche
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
10
Lisa
26 ene 2025
·
Se alojó 1 noche
Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
10
David
24 dic 2024
·
Se alojó 1 noche
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
10
Nina
31 dic 2023
·
Se alojó 3 noches
Excellent property with good breakfast and walkable to the main town area. Very good view of the lake and mountains. Very centric
Excellent property with good breakfast and walkable to the main town area. Very good view of the lake and mountains. Very centric
10
wing
13 dic 2024
·
Se alojó 1 noche
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
10
Robert
7 oct 2023
·
Se alojó 2 noches
We stayed for 2 nights. Great view from our room over the water and mountains. Good location - as only a 5 minute walk from the centre of town. Staff were friendly and helpful.
We stayed for 2 nights. Great view from our room over the water and mountains. Good location - as only a 5 minute walk from the centre of town. Staff were friendly and helpful.
8
David
20 ene 2024
·
Se alojó 1 noche
We simply stayed one night to be near the airport. The hotel is on the main road which runs along the water. That makes is super convenient driving into town or to the airport. It also provides a fantastic view of the water and mountains from the lobby and bar, as well as our room since we were on the western side. The down side is the road is quite busy so your sleep may be affected if your room is on that side.
We simply stayed one night to be near the airport. The hotel is on the main road which runs along the water. That makes is super convenient driving into town or to the airport. It also provides a fantastic view of the water and mountains from the lobby and bar, as well as our room since we were on the western side. The down side is the road is quite busy so your sleep may be affected if your room is on that side.
10
ZIHAO
24 sept 2024
·
Se alojó 1 noche
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
8
Joseph
24 dic 2024
·
Se alojó 2 noches
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno suele ser elogiado por su variedad y calidad, con estaciones de tortillas destacadas; el restaurante y el bar del hotel tienen excelentes vistas. Algunos huéspedes encontraron la comida normal, el servicio lento o no pudieron obtener cajas de desayuno anticipadas para excursiones.
Reseñas de huéspedes relacionadas
10
Srinivasa
26 oct 2023
·
Se alojó 3 noches
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
10
Mariola
15 nov 2025
·
Se alojó 1 noche
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
10
Andrew
14 mar 2023
·
Se alojó 1 noche
We stayed one night in Janaury after hiking in Torres del Paine. In town, and up-market, fantastic in room facilities - an amazingly good shower. Swish bedroom with comfy bed. Quiet. High quality buffet breakfast.
We stayed one night in Janaury after hiking in Torres del Paine. In town, and up-market, fantastic in room facilities - an amazingly good shower. Swish bedroom with comfy bed. Quiet. High quality buffet breakfast.
10
Elena Ilieva
31 oct 2025
·
Se alojó 3 noches
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
8
Ludovit
13 feb 2025
·
Se alojó 3 noches
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
8
Lori
8 mar 2025
·
Se alojó 2 noches
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
10
Linda
27 ene 2025
·
Se alojó 1 noche
The hotel was spacious, we got a last minute twin room for a reasonable price, bed was comfy, and breakfast was varied and delicious with made to order omelettes
The hotel was spacious, we got a last minute twin room for a reasonable price, bed was comfy, and breakfast was varied and delicious with made to order omelettes
6
Pamela
4 feb 2024
·
Se alojó 1 noche
Perfectly located by the water. Quick check in process. Rooms are generally clean, although not quiet from outside noise and background humming(?). Breakfast very underwhelming.
Perfectly located by the water. Quick check in process. Rooms are generally clean, although not quiet from outside noise and background humming(?). Breakfast very underwhelming.
10
Juan
15 abr 2025
·
Se alojó 3 noches
Excellent hotel. Good breakfast.
Excellent hotel. Good breakfast.
8
Joseph
24 dic 2024
·
Se alojó 2 noches
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
susan
11 oct 2026
·
Se alojó 1 noche
En ninguna parte vi que el hotel estaba en remodelación . Se respira polvo y mucha contaminación. La vista horrible
En ninguna parte vi que el hotel estaba en remodelación . Se respira polvo y mucha contaminación. La vista horrible
8
Jose Roberto Nuñez
8 ago 2026
·
Se alojó 6 noches
Nos tocó que estaba en remodelacion y aparte quitaron un dia de agua y no cumplieron con las horas
Nos tocó que estaba en remodelacion y aparte quitaron un dia de agua y no cumplieron con las horas
10
Maria Jose
2 ago 2026
·
Se alojó 3 noches
La ubicación es perfecta! El hotel muy lindo y el personal super atento y amable.
La ubicación es perfecta! El hotel muy lindo y el personal super atento y amable.
10
Yubaan Kontoy
29 jul 2026
·
Se alojó 5 noches
La habitación siempre estuvo impecable, el personal es muy cordial y amable, los desayunos estaban ricos, sin dudarlo volvería a hospedarme aquí.
La habitación siempre estuvo impecable, el personal es muy cordial y amable, los desayunos estaban ricos, sin dudarlo volvería a hospedarme aquí.
2
Felipe
2 jun 2026
·
Se alojó 1 noche
Desgr
Desgr
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-13: NO DATA
- 2026-11-14: 243.23815436270144USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 216.8708915775757USD
- 2026-11-18: 231.79743016000367USD
- 2026-11-19: NO DATA
- 2026-11-20: 258.8834366343994USD
- 2026-11-21: 223.62849518603517USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 181.60129939779665USD
- 2026-11-28: NO DATA
- 2026-11-29: 1205.71691178125USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 224.89738981948852USD
- 2026-12-04: 236.65785656347657USD
- 2026-12-05: 239.6965965571289USD
- 2026-12-06: 224.89738981948852USD
- 2026-12-07: 240.79427443389895USD
- 2026-12-08: 222.2333956871338USD
- 2026-12-09: NO DATA
- 2026-12-10: 144.2806889228821USD
- 2026-12-11: 240.89134604238893USD
- 2026-12-12: 240.79427443389895USD
- 2026-12-13: 224.89738981948852USD
- 2026-12-14: 225.32944342123415USD
- 2026-12-15: 224.89738981948852USD
- 2026-12-16: NO DATA
- 2026-12-17: 223.12941154446412USD
- 2026-12-18: 236.65785656347657USD
- 2026-12-19: NO DATA
- 2026-12-20: 239.75267639471437USD
- 2026-12-21: 224.89738981948852USD
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: 236.65785656347657USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 249.2869888900757USD
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
- 2027-01-04: NO DATA
- 2027-01-05: NO DATA
- 2027-01-06: 225.69658637713624USD
- 2027-01-07: NO DATA
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 194.54184807504274USD
- 2027-01-11: NO DATA
- 2027-01-12: 194.54184807504274USD
- 2027-01-13: 188.07815058599854USD
Los huéspedes recibirán un correo electrónico 72 horas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 5 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
Servicios populares
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Salones para banquetes
Servicios
Centro de negocios
Servicio de limpieza
Salones para banquetes
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
General
Restaurante
Habitaciones para no fumadores
Habitación familiar
Snack Bar/Deli
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito