Name: Hotel Du Vin & Bistro Tunbridge Wells
Address: Crescent Road, Royal Tunbridge Wells, Kent, GB
Price range: 105 $US–300 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

À l'Hotel Du Vin & Bistro Tunbridge Wells, les clients soulignent un cadre plein de caractère, un personnel aimable, des chambres confortables et des petits déjeuners savoureux, le tout dans un emplacement central. Les points négatifs incluent un parking limité, certaines chambres petites ou chaudes, le bruit des événements et quelques lacunes occasionnelles dans le service.

De nombreuses chambres sont spacieuses avec de grandes salles de bains, des baignoires sur pieds et une vue sur le parc, bien que d'autres soient plus petites et qu'il puisse être difficile de s'orienter, les chambres portant des noms plutôt que des numéros. Les plats du petit déjeuner et du bistro sont largement appréciés, mais certains clients ont trouvé le choix végétalien limité ou le petit déjeuner cher, et quelques repas décevants. Le bar, les salons et les jardins sont des espaces accueillants que plusieurs clients ont appréciés. Attendez-vous à un séjour charmant et confortable dans un endroit central avec quelques particularités.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar, les salons et les jardins populaires créent des espaces agréables, et le bâtiment historique est équipé d'ascenseurs en état de marche. Le parking est limité et étroit, réservable moyennant des frais, et plusieurs clients ont signalé des problèmes d'emplacement ou de signalisation.

Avis de voyageur à ce sujet

10

Raina

6 sept. 2023

·

A séjourné 4 nuits

Visit family and friends. Disabled parking requirements require looking at. As our signage kept being move by other guests to suit their needs. Maybe hang the disabled sign on the post.

10

Shaun

11 août 2025

·

A séjourné 1 nuit

Friendly staff. Car park a bit tight at the front but hotel reserves a space in your name. Good food in a nice setting

10

Martin

1 janv. 2026

·

A séjourné 3 nuits

Very nice breakfast selection , Cosy and warm bar with a good and warm feeling throughout the hotel. Very helpful staff making this an easy and good hotel to use in this area. Thank you

10

Martin

2 oct. 2025

·

A séjourné 1 nuit

Excellent hotel. Friendly team and service. Fabulous room. Fabulous bar and bar food. Highly recommended.

6

Nashrin

18 juin 2025

·

A séjourné 3 nuits

For what they charge, the room was tiny. Parking is very inconvinent. We had to pay in pay parking across the street.

10

HOWARD

6 janv. 2025

·

A séjourné 1 nuit

Helpful team, with good service and a smile ! Accommodating and made you feel welcome. the building is older, which is cleaned well, but odd signs of being worn. Food at the Bistro was very tasty ! Will stay again. There is building work in the overflow car park, so parking is limited.

10

Rachel

2 avr. 2025

·

A séjourné 1 nuit

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

8

Graham

8 août 2023

·

A séjourné 2 nuits

Only criticism was the carpark, very small spaces. We booked and were allocated a space for the 2 days, having gone out for tha afternoon someone moved our named reserved spot so had to find another. Having complained, I was refunded the £20. Otherwise good stay

10

Lynda

22 mars 2024

·

A séjourné 1 nuit

Very good food options, breakfast particularly good. Superb bathroom and toiletries. Lounge areas very inviting. Shame about the weather as the gardens and nearby park looked lovely.

10

Gareth

3 sept. 2025

·

A séjourné 1 nuit

I arrived late to a very warm welcome. Check-in was quick and the reception guy carried my bag to a very cool room with an incredible downstairs bathroom. Parking is limited but I was lucky. Brief but a great stay

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Propreté

Généralement propre et bien entretenu, avec de nombreux clients le décrivant comme impeccable. Quelques clients ont noté des zones usées ou datées, des problèmes d'entretien occasionnels et des lacunes isolées, telles que du linge taché ou de l'eau de bain décolorée.

Avis de voyageur à ce sujet

10

Warren

3 juin 2024

·

A séjourné 2 nuits

Greeted by the GM. made us feel at home..very convenient location by foot to where we needed to go. Very clean and smelled good :-) excellent shower in the ugraded room. very comfortable beds. A must stay!!

4

Paul

26 févr. 2023

·

A séjourné 1 nuit

Very noisy room. Facing the street. Lift was opposite the door to our room. Poor quality bedding. Pillow very cheap hard feathers. One pillow case had blood spatters on it. Another pillo2 had blood stains on the inner pilow case. The continental breakfast had a very limited selection. One of the worst I have encountered in any hotel. The table in the restaurant were very shabby.

10

Jean

26 juil. 2023

·

A séjourné 1 nuit

Lovely property with a beautiful garden. Very comfortable and well maintained.

6

Anna

2 oct. 2023

·

A séjourné 1 nuit

Nice hotel, but it is in need of an upgrade; it’s beginning to look a bit tatty for the money you pay. I booked a last minute deal and had already paid for my room in advance. On top of that the hotel wanted to secure the room’s cost on my credit card as a deposit. I explained that I had already paid and when I’d stayed here previously, the hotel had processed the deposit and I’d paid twice for the one night. It took 14 days for the money to be released back on to my account. After much arguing, I was told I didn’t have to leave a deposit. When I got to the room, I got a glass out of the “bar area” of the room and discovered despite having a fridge, it was not stocked. I am puzzled as to why I was asked for a deposit since there were no drinks available. Maybe they’ve had untrustworthy guests in the past, but when you stay somewhere and are automatically not trusted, it leaves a rather bad tastes. There’s a budget hotel in the area where I actually receive much better treatment. I think I’ll stay there instead.

10

Laurel

4 mars 2025

·

A séjourné 1 nuit

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

10

HOWARD

6 janv. 2025

·

A séjourné 1 nuit

Helpful team, with good service and a smile ! Accommodating and made you feel welcome. the building is older, which is cleaned well, but odd signs of being worn. Food at the Bistro was very tasty ! Will stay again. There is building work in the overflow car park, so parking is limited.

10

Rachel

2 avr. 2025

·

A séjourné 1 nuit

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

6

Mark

8 juil. 2024

·

A séjourné 1 nuit

Nice hotel - had some issues with the colour of the water when I ran a bath but other than that a good stay

10

James

23 déc. 2025

·

A séjourné 1 nuit

Perfect as always. Room request was fulfilled, excellent staff, great clean room

10

John

18 mars 2023

·

A séjourné 1 nuit

I can’t think of a single thing to give this review balance. It’s a lovely, characterful building; but not struggling with modern service. Place looked great, spotless. Bistro food was excellent too, with fantastic service from every staff member - I wish I’d asked the name of the lovely maître d’ about the go on maternity leave who was particularly helpful & friendly. All the little bits that can trip up a stay were negated perfectly. Like I say: no balance here, sorry.

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Chambres

Les chambres sont généralement confortables, avec de nombreuses options spacieuses dotées de grandes salles de bains, de baignoires sur pieds et de vues sur le parc, mais les tailles varient et certaines sont plus petites. Étant un bâtiment ancien, les clients signalent occasionnellement du bruit provenant d'événements ou de voisins, des chambres chaudes avec une climatisation limitée et des limitations occasionnelles en matière de Wi-Fi ou de rangement.

Avis de voyageur à ce sujet

10

Allison

24 nov. 2024

·

A séjourné 1 nuit

Enjoyed a one night stay here. Received a complimentary upgrade on arrival. Lovely spacious room with large bathroom including a roll top bath. L’occitane toiletries were available in the room. Bed was large and very comfortable and we had a good nights sleep. Hotel was quiet and we were not disturbed at all during the night. Complimentary water and coffee in room. No parking available on site as they were fully booked so we parked in local public car park a short walk away. This option was a lot cheaper than the hotel parking charge. I would recommend this hotel.

8

Shea

17 déc. 2025

·

A séjourné 1 nuit

Room was beautiful, but as so many other old hotels are, the floors creak so if you get a neighbor above who moves a lot, sleep is a bit hard to come by.

10

Martyn

5 mai 2024

·

A séjourné 3 nuits

The bathroom was amazing. You must see!

10

James

19 nov. 2025

·

A séjourné 1 nuit

Tremendous as always. Perfect staff, delightful room, great nights sleep and a great breakfast

10

joanna

15 sept. 2024

·

A séjourné 3 nuits

Beautiful outlook over the park with a big bath, huge room and enormous bed. A great place for true rest.

8

Amena

28 août 2024

·

A séjourné 1 nuit

The stay was good however at night there was noises like vibration which kept me up a bit. Room was a little hot, there was a fan but as the room is facing the sun it didn’t cool down until the sun went down.

4

Ian

7 oct. 2023

·

A séjourné 3 nuits

locality and cleanliness good on arrival the male staff member was indifferent There was no wifi again this visit, staff know about this problem, wasted lots of time waiting for assistance before we had to move rooms to acquire wifi. room was very cold, again male staff member did’nt have a clue, waited a long time before eventually getting a radiator delivered to room, waited until 11.30pm before bathroom was warm enough to have a shower. l was told the heating problem would be sorted the following day and management would be informed. on arriving back to the room the heating wasnt sorted, we had to switch on the radiator and wait again for the room to warm up. l had to call management who apologised saying they hadn’t been given any info on the problems we had since arriving, offered another room butt having already moved once we declined. we were offered a coffee!! the following day we were asked if we were dining in the bistro and if. so to call the manager to which we did, we were told we could have a free glass of wine after first being offered a bottle but then said it would be “house wine” or a glass of wine. Given we had a terrible first night and then having to warm up our room each time we got back into the hotel this shallow offer was not acceptable guest satisfaction. A very disappointing second stay, we wont go back

2

simon

28 mai 2023

·

A séjourné 1 nuit

Nice hotel but room directly above wedding party. Staff knew this and room still sold. Music so loud could not even hear TV and floor shaking. Unacceptable to sell this room to clients in the full knowledge that it would be impossible to rest in it. Awful experience

6

Georgina

10 août 2024

·

A séjourné 3 nuits

The hotel itself is beautiful, and in a fantastic location. Check in and out was quick and uncomplicated, and parking can be reserved at an additional £15 per day. Our room was nicely appointed, but small and without AC. Although a Dyson fan was provided, it wasn’t very effective. As the rooms are all named, it’s quite tricky to find where your room is. We booked a smaller room which had a bigger (king) bed as advertised, our bed was not a king. When we challenged this with reception, we were told a queen bed is bigger than a king. There was a private party on one night with a DJ that reception did make us aware of, and the music was off at 11pm as promised.

8

Mark

12 mai 2025

·

A séjourné 6 nuits

Overall a decent hotel. Cooked breakfasts were particularly nice. Delicious smoked kippers with hard boiled eggs and toast soldiers. Excellent coffee from the coffee machine. Would have liked larger portions of fruit salad and plain yogurt to be offered in breakfast buffet (was provided on request). Bed comfortable. Kettle and fridge very welcome. Room perhaps needed a little more storage space. Climbing into bath perhaps a little difficult for our height - 5 foot 6 inches. Room had air conditioning but did not need to switch it on. Early 19th century property - lifts worked but quite old. Town centre - railway station and lots of restaurants and shops within a short walk. Car park not very large but we came by train. If using taxis make sure you have a price quote for journey.

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Service

Le personnel est largement décrit comme aimable, serviable et accueillant, avec un enregistrement fluide. Certains clients ont rencontré un service lent ou indifférent et des frustrations liées aux politiques ou à la résolution de problèmes (par exemple, les dépôts, les départs tardifs ou les problèmes de chauffage et de Wi-Fi).

Avis de voyageur à ce sujet

2

Howard

3 janv. 2024

·

A séjourné 2 nuits

Service for neal at bar was worse than macdonalds I will not stay at this chaine again And didn’t stay at same chair in Winchester because of the stay at Tunbridge wells Second class stay and they still have £300 deposit if mine unpaid ! Crooks as well

10

Houari

31 oct. 2025

·

A séjourné 3 nuits

Staff was amazing and helped me changed a booking. Thanks a lot!

6

Samuel

30 août 2024

·

A séjourné 1 nuit

Good hotel and nice garden and attentive staff. Only 3 stars as I needed 30 minutes late checkout so I could have teams call. They wanted to charge me £15 for this which I thought is poor and a bit grabby. I understand if it’s for hours and how it would mess up a cleaning rota etc , but for 30 minutes ? Really! Won’t be using this chain again because of this policy.

10

ANDY

28 oct. 2025

·

A séjourné 1 nuit

Lovely staff and were really helpful regarding checking in early as we had a wedding to go to

10

Emily

30 mars 2025

·

A séjourné 2 nuits

Amazing place. Staff and food were tops.

10

Laurel

4 mars 2025

·

A séjourné 1 nuit

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

4

Ian

7 oct. 2023

·

A séjourné 3 nuits

locality and cleanliness good on arrival the male staff member was indifferent There was no wifi again this visit, staff know about this problem, wasted lots of time waiting for assistance before we had to move rooms to acquire wifi. room was very cold, again male staff member did’nt have a clue, waited a long time before eventually getting a radiator delivered to room, waited until 11.30pm before bathroom was warm enough to have a shower. l was told the heating problem would be sorted the following day and management would be informed. on arriving back to the room the heating wasnt sorted, we had to switch on the radiator and wait again for the room to warm up. l had to call management who apologised saying they hadn’t been given any info on the problems we had since arriving, offered another room butt having already moved once we declined. we were offered a coffee!! the following day we were asked if we were dining in the bistro and if. so to call the manager to which we did, we were told we could have a free glass of wine after first being offered a bottle but then said it would be “house wine” or a glass of wine. Given we had a terrible first night and then having to warm up our room each time we got back into the hotel this shallow offer was not acceptable guest satisfaction. A very disappointing second stay, we wont go back

6

Georgina

10 août 2024

·

A séjourné 3 nuits

The hotel itself is beautiful, and in a fantastic location. Check in and out was quick and uncomplicated, and parking can be reserved at an additional £15 per day. Our room was nicely appointed, but small and without AC. Although a Dyson fan was provided, it wasn’t very effective. As the rooms are all named, it’s quite tricky to find where your room is. We booked a smaller room which had a bigger (king) bed as advertised, our bed was not a king. When we challenged this with reception, we were told a queen bed is bigger than a king. There was a private party on one night with a DJ that reception did make us aware of, and the music was off at 11pm as promised.

8

Felicity

26 avr. 2023

·

A séjourné 2 nuits

The staff were polite and helpful, but in both the bar and restaurant the service was slow and inattentive. No table service in the bar and an overly long wait between starter and main course, whether due to lack of staff or insufficient training.

8

Christopher

22 févr. 2024

·

A séjourné 1 nuit

The hotel itself was very good, and well situated, with comfortable clean rooms, and the breakfast was also very good. The only real downside was the staff attitude in general: whilst they completed their tasks, they were not particularly friendly and welcoming, which, in a town where other hotels are available, is particularly important! Mangemnt need to do some additional customer service training.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et piétonnier près des boutiques, des restaurants et de la gare, avec une vue sur le parc mentionnée par plusieurs clients. Beaucoup l'ont trouvé pratique et calme pour explorer Tunbridge Wells.

Avis de voyageur à ce sujet

8

Susan

10 oct. 2024

·

A séjourné 1 nuit

Good proximity to theatre, shops, restaurants & bars. Comfortable and clean hotel with great staff.

10

Susan

10 mars 2024

·

A séjourné 1 nuit

Excellent hotel in a perfect location. Staff friendly and helpful.

10

Andy

26 avr. 2025

·

A séjourné 4 nuits

If you want a full service hotel with a small inn or B&B feel to it - Hotel du Vin is a great choice. The food in the Bistro was excellent and the service from the team in the bar is wonderful as well. Great location for walking to local restaurants and shopping. We would definitely recommend the Hotel du Vin.

10

David

30 juil. 2024

·

A séjourné 13 nuits

This is a classic hotel on a quiet street, close to shops, restaurants, and the train station. The rooms are clean and well-equipped. We would stay here again.

10

Trevor

26 févr. 2024

·

A séjourné 2 nuits

Lovely Hotel in prime position to Royal Tunbridge Wells we walked to were we needed to go to family wedding.Reserved parking was a nice touch.Room upgrade was also nice as we stayed two nights only we choose to not have our room refreshed and received drinks voucher to use in the bar instead.Food was fresh and well presented in all excellent.

10

Laurel

4 mars 2025

·

A séjourné 1 nuit

This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!

10

Rachel

2 avr. 2025

·

A séjourné 1 nuit

Great location in a beautiful character hotel. Amazing breakfast served in beautiful room overlooking the gardens. Would be lovely to return on a warm day to sit and enjoy the outside spaces. Rooms are very comfortable, clean and provide everything you need for an enjoyable stay. Friendly staff too!

8

Jenna

5 août 2024

·

A séjourné 2 nuits

Great location and service

10

Paul

24 oct. 2023

·

A séjourné 1 nuit

Stay here almost weekly. Location works well for me and the breakfast is great.

8

Mark

12 mai 2025

·

A séjourné 6 nuits

Overall a decent hotel. Cooked breakfasts were particularly nice. Delicious smoked kippers with hard boiled eggs and toast soldiers. Excellent coffee from the coffee machine. Would have liked larger portions of fruit salad and plain yogurt to be offered in breakfast buffet (was provided on request). Bed comfortable. Kettle and fridge very welcome. Room perhaps needed a little more storage space. Climbing into bath perhaps a little difficult for our height - 5 foot 6 inches. Room had air conditioning but did not need to switch it on. Early 19th century property - lifts worked but quite old. Town centre - railway station and lots of restaurants and shops within a short walk. Car park not very large but we came by train. If using taxis make sure you have a price quote for journey.

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Repas

Le petit déjeuner et les plats du bistro reçoivent des éloges fréquents pour leur qualité et leur goût, et beaucoup ont apprécié le bar. Cependant, certains ont signalé un choix végétalien ou continental limité, des prix de petit déjeuner élevés, des plats mal cuits et un service lent aux heures de pointe.

Avis de voyageur à ce sujet

8

Anthony

28 sept. 2025

·

A séjourné 1 nuit

This was our second stay here. We booked "Half Board", and were upgraded to a better room which was very good indeed. All staff were very friendly and helpful. Our only slight concern was with our dinner main course, which seemed less good than previously. Hopefully this was "a glitch"

8

Charles

17 juil. 2025

·

A séjourné 1 nuit

Nice enough hotel, nice view. What bugged me was the small un exciting breakfast at £24 per person very over priced.

10

Martin

1 janv. 2026

·

A séjourné 3 nuits

Very nice breakfast selection , Cosy and warm bar with a good and warm feeling throughout the hotel. Very helpful staff making this an easy and good hotel to use in this area. Thank you

10

David

7 sept. 2025

·

A séjourné 1 nuit

Had best room in hotel with discount. Large, great park views and bath in room. Good biscuits, milk, chocolate and coffee. My fillet steak was undercooked. V disappointing. I was given a discount after it was cooked some more, but not what you want.

10

Martin

2 oct. 2025

·

A séjourné 1 nuit

Excellent hotel. Friendly team and service. Fabulous room. Fabulous bar and bar food. Highly recommended.

10

Adrian

12 avr. 2023

·

A séjourné 2 nuits

food was very good ,but service at dinner very slow the breakfast was very nice hot and order was taken by a very plesent young man

10

Emily

30 mars 2025

·

A séjourné 2 nuits

Amazing place. Staff and food were tops.

8

Sara

19 sept. 2025

·

A séjourné 1 nuit

I couldn't fault the welcome, check in was super quick and friendly. I got lost in the hotel as there is no signage and the verbal directions were a little quiet so I couldn't hear. The rooms are named after wines and brandy which was a nice touch but made navigation trickier. Room was cosy and super comfy, it had everything that I needed. Coffee bags as opposed to instant so that was good. Nice view of a luscious green, well maintained lawn. My only issue was with breakfast, despite giving a month's notice that I required a vegan breakfast, there was no vegan sausage. I was given an extra half of defrosted avocado. The scrambled tofu arrived late (as apparently they cooked me an egg) and it was super wet and tasted slightly metallic. The oat milk curdled in the coffee. Overall a rather uninspiring breakfast and to top it off, the cleaner was vacuuming the stairs right by the bistro so constant noise. Breakfast service was being cleared whilst guests were still coming in.

10

Lynda

22 mars 2024

·

A séjourné 1 nuit

Very good food options, breakfast particularly good. Superb bathroom and toiletries. Lounge areas very inviting. Shame about the weather as the gardens and nearby park looked lovely.

8

jillian

22 août 2024

·

A séjourné 1 nuit

excellent food and wine in the bar

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	132 $US
février	153 $US
mars	156 $US
avril	166 $US
mai	197 $US
juin	215 $US
juillet	207 $US
août	205 $US
septembre	208 $US
octobre	160 $US
novembre	147 $US
décembre	190 $US

di	lu	ma	me	je	ve	sa
1 $120	2 $157	3 $170	4 $172	5 $166	6 $224	7 $300
8 $137	9 $166	10 $201	11 $195	12 $196	13 $223	14 $265
15 $133	16 $163	17 $201	18 $203	19 $196	20 $213	21 $295
22 $127	23 $168	24 $211	25 $216	26 $180	27 $220	28 $300
29 $139	30 $176

Hotel Du Vin & Bistro Tunbridge Wells

Prix pour Hotel Du Vin & Bistro Tunbridge Wells

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe

Standard Double Room (Main Building or Annex Building)

Standard Double Room (Main Building or Annex Building)

Standard Double Room (Main Building or Annex Building)

Classic Room

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Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $127	20 $172	21 $208	22 $127	23 $157	24 $279
25 $105	26 $186	27 $194	28 $186	29 $172	30 $203	31 $216