Hotel Du Vin & Bistro Tunbridge Wells

Room was clean and a good size, the staff were very friendly and accommodating, the Bar and Terrace bar areas were perfect.

Old properties always have the issue of requiring lots of money to be spent on them to be brought into the 21st Century and this property is no different, but don't get me wrong - it's fine without being particularly special. We had a very spacious but dated room and bathroom- with a TV that kept dropping its signal, bath in the middle of the bedroom and a metal shower tray along with my pet hate of no power sockets on the bedside locker. We had dinner one evening on the hotel: I selected the Sole (which was Market Fish of the Day). No prices on this and maybe my fault for not double checking but equally i think the waiter should have double checked with me!! (It cost me a whopping £47.50- veg / potatoes were all extra)! This left a different sort of sour taste! All in all - the hotel is fine but could be so much better. Maybe a few Draft options in the bar would also be nice!

At check-in they lost our luggage. It had been put in storage on arrival as our room wasn't ready. Then, on our return they couldn't find it, the receptionist said he would have to check CCTV, to see if we had actually brought it in as though he didn't believe us.. They later found it in another storage area but no apology.

Friendly staff, cozy rooms and fantastic food.

Great receptionist, very helpful. The rooms were great. Had a wonderful time