Worcester Bank House Hotel Spa & Golf; BW Premier Collection

Nice room when upgraded after TV not working. Friendly, helpful staff

Lovely Hotel, clean, friendly staff. Disappointed in the breakfast, looked at the menu online and was looking forward to some fresh eggs Benedict with salmon, instead it was a buffet breakfast with all the food under heat lights, so the eggs were like rubber, the bacon was very fatty, sausages dried out. Fruit juice sat in open jugs so was like room temperature and open to atmosphere. Would stay again but without the breakfast.

One of the best hotels my chap and I have stayed in for a long time. It wasn't 'tired', the staff were helpful, the breakfast was excellent and the room clean. If we had to fault it, being very picky, the bathroom was a bit cramped and the towels weren't changed when we asked. The superb spa treatment that was a last minute booking, was a bonus. We highly recommend this hotel and we will be staying again.

Room was lovely an so was the spa! Didn’t like that I had to walk through the restaurant from the spa in a towel to get a drink! Then was handed a prosecco in a paper tea cup! That was the only downfall! Everything else was perfect ! The two young ladies behind the desk in reception were fabulous and very polite!

The room was clean and comfortable, The cooked breakfast was lovely, also the lunch with had in the bar area very tasty. Spa areas/pool were very clean and very helpful staff.