Wrangham House

room was clean and comfortable ,not what we booked , aroom with garden view staff were lovely and helpful parking excelent

Great- very comfortable with friendly helpful staff and a beautiful place to stay.

Appalling customer service! We had planned a short break to visit friends in Filey at the beginning of August 2026 and made a reservation almost 6 weeks ago. Unfortunately, a family member was rushed into hospital just before the planned weekend and we had to cancel our trip. I wrote to the hotel via the Hotel.com messaging facility with apologies for the cancellation and enquired if they were prepared to provide us with a credit for a stay in the near future. We heard nothing from the hotel, so I telephoned them; I spoke with a member of staff who said that she was unable to assist with the query, but would pass the information on to the owners and ask one of them to call me back. We haven't heard from them apart from a message today, via Hotels.com, asking us to complete a review of their hotel which of course we didn't stay at! We've taken the view that they're just rude. Obviously we won't be making a future booking and won't be using Hotels.com for future reservations either.

We booked this location as it billed itself as a hotel with restaurant and bar. When we arrived about 15:30 and enquired about the restaurant we were told they close at 1600 but there were pubs nearby that would serve food. This was a Sunday so we spent the next hour trying to find somewhere that would serve food in the evening. We found somewhere. The issue is that the location misrepresented itself on Hotels.com. Had we known it was a bed and breakfast only location we would not have booked it. We noted that the listing on Hotels changed today to say bed and breakfast. The property is a lovely old building and the room was ok, as was breakfast but it was not what we booked for. So it was not a great experience and wasn't good value at the price in our opinion.

We would highly recommend the Wrangham House Hotel - it was a very enjoyable stay - everywhere was very clean, staff were all very friendly and the breakfast was excellent.