Riu Palace Riviera Maya - All Inclusive
258 US$
/nat
Gennemsnit for september
Priser på Riu Palace Riviera Maya - All Inclusive
Vælg datoer for at se priser og tilgængelighed
258 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Riu Palace Riviera Maya - All Inclusive ligger prisen pr. nat i gennemsnit på 258 US$ i den billigste måned (september) og 2.449 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 861 US$ |
| februar | 961 US$ |
| marts | 1.108 US$ |
| april | 759 US$ |
| maj | 780 US$ |
| juni | 917 US$ |
| juli | 1.413 US$ |
| august | 2.449 US$ |
| september | 258 US$ |
| oktober | 298 US$ |
| november | 428 US$ |
| december | 814 US$ |
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sep. · 258 US$
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Dyrest: august (ca. 2.449 US$)
Billigst: september (ca. 258 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en natklub, et motionscenter og en udendørs pool. Dette overnatningssted i art ...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en natklub, et motionscenter og en udendørs pool. Dette overnatningssted i art deco-stil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til limousine- eller luksusbilservice, en computerstation og renseri/vaskeservice. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få en bid mad på Don Rafael, som er en af 6 restauranter på dette overnatningssted. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Tag forbi baren ved poolen samt de 5 barer/lounger, hvor du kan slappe af med en forfriskende drink. Gratis morgenmadsbuffet serveres dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Føl dig hjemme i et af de 460 værelser, der indeholder minibar og fladskærms-tv. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med separat badekar og bruser samt brusehoved med spredningseffekt og designertoiletartikler.
Lokation
Med et ophold hos Hotel Riu Palace Riviera Maya - All Inclusive i Playa del Carmen (Playacar) er du kun få skridt fra Playacar-golfklub og 8 min. gang fra Playacar Strand. Dette overnatningssted med alt inklusive ligger 1,8 km fra Quinta Avenida og 2,2 km fra Playa del Carmen Main Beach.
I nærheden
Mayan Ruins of Playacar(0.3 mil)
Playacar Strand(0.4 mil)
Cykelsti på Paseo Xaman-Ha(0.5 mil)
Xaman Ha Aviary(0.6 mil)
Plaza Paraiso(0.9 mil)
Paseo del Carmen Shoppingcenter(1 mil)
Quinta Avenida(1.1 mil)
Playa del Carmen Maritime Terminal(1.1 mil)
Founders Park(1.1 mil)
Portal Maya(1.2 mil)
Playa del Carmen Main Beach(1.3 mil)
Chabad Playa del Carmen(1.3 mil)
Mercado Playa del Carmen(1.4 mil)
3D Museum of Wonders(1.4 mil)
Frida Kahlo Museum(1.4 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(20.4 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(36.6 mil)
Parkering
Restaurant
Swimmingpool
Børnepasning
Roomservice
Turistservice
Lokation
AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playacar, Playa del Carmen, Quintana Roo, Mexico
Mayan Ruins of Playacar (0.3 mil)
Playacar Strand (0.4 mil)
Cykelsti på Paseo Xaman-Ha (0.5 mil)
Xaman Ha Aviary (0.6 mil)
Plaza Paraiso (0.9 mil)
Paseo del Carmen Shoppingcenter (1 mil)
Gæsteanmeldelser af Riu Palace Riviera Maya - All Inclusive
9.2
Fremragende!
Baseret på 2.576 verificerede anmeldelser
Hvem overnatter her?
Business
0%
Par
55%
Familie
31%
Gruppe
11%
Solorejsende
0%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På tværs af anmeldelser roses Riu Palace Riviera Maya - All Inclusive for et usædvanligt venligt personale, pletfrie omgivelser, komfortable værelser, et smukt poolområde og strand, rigelige mad- og drikkevarer samt underholdende aktiviteter, der holder både familier og par beskæftiget.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På tværs af anmeldelser roses Riu Palace Riviera Maya - All Inclusive for et usædvanligt venligt personale, pletfrie omgivelser, komfortable værelser, et smukt poolområde og strand, rigelige mad- og drikkevarer samt underholdende aktiviteter, der holder både familier og par beskæftiget.
Mange fremhæver også konsekvent renlighed, livlig daglig underholdning og en sikker beliggenhed i Playacar, der ligger i gåafstand til butikker og 5th Avenue. Almindelige ulemper omfatter sæsonbetonet sargassum, der påvirker brugen af stranden, ujævn kvalitet af mad og drikke eller åbningstider samt mindre faciliteter til børn. Nogle nævner badeværelsesindretninger, der kan udfordre privatlivet, lejlighedsvis støjende klimaanlæg og konkurrence om liggestole eller tidlige poollukninger. Forvent et velholdt, serviceorienteret all-inclusive ophold med masser at foretage sig, selvom strandforholdene kan variere.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Flere pools, livlig underholdning (skum- og temafester), et velholdt strandområde, en kaffebar og et spa udmærker sig. Gæster bemærker, at der bliver reserveret stole og begrænset siddeplads, at poolene er meget varme eller lukker tidligt; faciliteterne til børn virker små, og fitnesscentret er beskedent.
Relaterede gæsteanmeldelser
10
Gema
22. aug. 2025
·
Overnattede 3 nætter
Beautiful property and wonderful staff. Only problem is with beach chairs and pool chairs. There is a mad dash in the morning where everyone clips a towel and is gone all day. We wanted to hang out for just a bit in the afternoon and not once could we find somewhere to sit. I just don’t understand why people “reserve” their chairs just in case they feel like coming back.
Beautiful property and wonderful staff. Only problem is with beach chairs and pool chairs. There is a mad dash in the morning where everyone clips a towel and is gone all day. We wanted to hang out for just a bit in the afternoon and not once could we find somewhere to sit. I just don’t understand why people “reserve” their chairs just in case they feel like coming back.
10
Alexander
5. okt. 2025
·
Overnattede 7 nætter
Loved this resort, food was amazing, staff was amazing, pool, right on the beach. Small gym, spa. More of a relaxed environment then a party spot, but you can always pop over to their sister resort rui tequila for partying or coco bongo. There is a small pharmacy just outside the hotel, a small shopping spot within walking distance. Only thing i would have wish they had eas hammocks haha but thats such a minor thing. This resort is great for couples and families even singles that just want relax.
Loved this resort, food was amazing, staff was amazing, pool, right on the beach. Small gym, spa. More of a relaxed environment then a party spot, but you can always pop over to their sister resort rui tequila for partying or coco bongo. There is a small pharmacy just outside the hotel, a small shopping spot within walking distance. Only thing i would have wish they had eas hammocks haha but thats such a minor thing. This resort is great for couples and families even singles that just want relax.
8
Melissa
3. aug. 2025
·
Overnattede 7 nætter
Overall the resort is beautiful and easy to navigate. The service everywhere except the pool area was great. The bar tenders at the pool where hit and miss and several days at 5 or 6 pm when they closed the bar (way too early) they would start throwing water from the pool onto the patio to clean whether you are sitting there or not. The food was disappointing , other than the steak house.
Overall the resort is beautiful and easy to navigate. The service everywhere except the pool area was great. The bar tenders at the pool where hit and miss and several days at 5 or 6 pm when they closed the bar (way too early) they would start throwing water from the pool onto the patio to clean whether you are sitting there or not. The food was disappointing , other than the steak house.
10
Susan
4. maj 2025
·
Overnattede 3 nætter
Everything was generally good however the two larger swimming pools were too hot. Not at all refreshing. Not sure if they were heated but definitely didn’t need to be
Everything was generally good however the two larger swimming pools were too hot. Not at all refreshing. Not sure if they were heated but definitely didn’t need to be
10
arthur
30. sep. 2025
·
Overnattede 5 nætter
Melhor all inclusive que eu já fui! Comidas maravilhosas, muita qualidade e opções. Entretenimento a noite muito divertida! Quartos amplos, ótimos serviço de quarto, ótimas atividades fitness, ótima área de piscina, praia limpa e bem cuidada, hotel bem cuidado! Staff atenciosa e gentil! A academia que não é boa. Tem vários hotéis da mesma rede por perto que vc pode passar o dia. E o hotel fornece translado do aeroporto o que já é uma grande economia.
Melhor all inclusive que eu já fui! Comidas maravilhosas, muita qualidade e opções. Entretenimento a noite muito divertida! Quartos amplos, ótimos serviço de quarto, ótimas atividades fitness, ótima área de piscina, praia limpa e bem cuidada, hotel bem cuidado! Staff atenciosa e gentil! A academia que não é boa. Tem vários hotéis da mesma rede por perto que vc pode passar o dia. E o hotel fornece translado do aeroporto o que já é uma grande economia.
10
Jennifer G
9. sep. 2025
·
Overnattede 4 nætter
The spa is wonderful. Rooms and property super clean. Helpful staff. Private beach access is fabulous.
The spa is wonderful. Rooms and property super clean. Helpful staff. Private beach access is fabulous.
10
Ronald
28. nov. 2025
·
Overnattede 9 nætter
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
10
GREGORIO
11. jul. 2025
·
Overnattede 5 nætter
Top notch customer service by all hotel staff. Foam party was a blast but wish the RIU party isn't just on Fridays and should be at least 3 times during the whole weekend.
Top notch customer service by all hotel staff. Foam party was a blast but wish the RIU party isn't just on Fridays and should be at least 3 times during the whole weekend.
10
GAIL
29. okt. 2025
·
Overnattede 6 nætter
Everything was great. We didn't have the room cleaned while we were there. We gave the workers a break. haha The place was great. Loved the balcony and the view. Also loved the birds and animals just roaming around, even on the balcony. The entertainment was too loud for us because our room was so close. We'll plan it next time. Being able to just roam around and eat and drink anytime was great. Loved the pools and beach. Great massage, too. Everyone was so friendly and nice. All in all we had a wonderful time and well worth the money. My daughter recommended you and did all the booking arrangements.
Everything was great. We didn't have the room cleaned while we were there. We gave the workers a break. haha The place was great. Loved the balcony and the view. Also loved the birds and animals just roaming around, even on the balcony. The entertainment was too loud for us because our room was so close. We'll plan it next time. Being able to just roam around and eat and drink anytime was great. Loved the pools and beach. Great massage, too. Everyone was so friendly and nice. All in all we had a wonderful time and well worth the money. My daughter recommended you and did all the booking arrangements.
8
Anna
16. nov. 2025
·
Overnattede 7 nætter
We had a pleasant stay at Riu Palace Riviera Maya. The hotel is beautiful, very clean, and the housekeeping team does an excellent job. I also loved the 24-hour lounge — it’s convenient and well maintained. The only downside is that the resort territory is quite small. There are four pools + one tiny pool for kids, but there isn’t much entertainment for kids. There is a kids’ club, but the area is tiny and the evening activities last only about 30 minutes. The staff really tries their best to make the stay enjoyable, but compared to other resorts with bigger kids’ clubs and more activities, it falls a bit short. We went for a walk for other Riu Hotels in the same area, and they looked nice.
We had a pleasant stay at Riu Palace Riviera Maya. The hotel is beautiful, very clean, and the housekeeping team does an excellent job. I also loved the 24-hour lounge — it’s convenient and well maintained. The only downside is that the resort territory is quite small. There are four pools + one tiny pool for kids, but there isn’t much entertainment for kids. There is a kids’ club, but the area is tiny and the evening activities last only about 30 minutes. The staff really tries their best to make the stay enjoyable, but compared to other resorts with bigger kids’ clubs and more activities, it falls a bit short. We went for a walk for other Riu Hotels in the same area, and they looked nice.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renlighed er et stærkt punkt: værelser og område holdes meget rene og velholdte af et hårdtarbejdende personale. Et par anmeldelser nævner problemer som skimmellugt eller lejlighedsvis skadedyr.
Relaterede gæsteanmeldelser
10
Guadalupe
20. maj 2025
·
Overnattede 4 nætter
Everything was awesome! Had a great time until my last day, saw a huge roach by the desserts. I was disgusted.
Everything was awesome! Had a great time until my last day, saw a huge roach by the desserts. I was disgusted.
10
Brian
25. nov. 2025
·
Overnattede 7 nætter
Friendly staff, very clean, food excellent. Will be back to this hotel.
Friendly staff, very clean, food excellent. Will be back to this hotel.
10
carlos Alberto
17. okt. 2025
·
Overnattede 5 nætter
Clean room
Clean room
6
Jorge
6. nov. 2025
·
Overnattede 4 nætter
Food not the best, choices are very limited in places to choose for lunch and dinner. Found roaches in the room bathroom. Need more authentic Mexican menu because there’s almost none and that is what we go for.
Food not the best, choices are very limited in places to choose for lunch and dinner. Found roaches in the room bathroom. Need more authentic Mexican menu because there’s almost none and that is what we go for.
10
Javier A
21. dec. 2025
·
Overnattede 4 nætter
Muy rica la comida, todo súper limpio cuartos, baños, pasillos 100% garantizados buen servicio, todo el personal muy amable y atentos
Muy rica la comida, todo súper limpio cuartos, baños, pasillos 100% garantizados buen servicio, todo el personal muy amable y atentos
10
Javier
14. nov. 2025
·
Overnattede 4 nætter
Staff was great!! Hotel very clean!!
Staff was great!! Hotel very clean!!
6
Jose
7. jun. 2025
·
Overnattede 5 nætter
The only thing I did not like was the room we were given it was next to the workers maintenance room day and night loud noise people talking moving things around it was hard to really rest ! Also it had a strong smell of mold !
The only thing I did not like was the room we were given it was next to the workers maintenance room day and night loud noise people talking moving things around it was hard to really rest ! Also it had a strong smell of mold !
10
Sulema
21. okt. 2025
·
Overnattede 4 nætter
Honestly, our vacation at RIU was perfect! The hotel was gorgeous. The cleanliness was on point. The staff were awesome! The food was delicious. Many options to chose from. We will be going back again soon.
Honestly, our vacation at RIU was perfect! The hotel was gorgeous. The cleanliness was on point. The staff were awesome! The food was delicious. Many options to chose from. We will be going back again soon.
8
Jess
19. jun. 2025
·
Overnattede 6 nætter
Although it’s not a brand-new hotel, the facilities are extremely clean, and there was always maintenance staff around taking great care of the property. The overall staff is friendly, and the pool and entertainment crew were a lot of fun. The only downside is that I felt there was a lack of variety in the restaurants, especially during the midday hours (12–6 PM). I’ve stayed at other resorts that, aside from fast food, also offer tacos or seafood options. That said, everything was in great condition and impressively clean.
Although it’s not a brand-new hotel, the facilities are extremely clean, and there was always maintenance staff around taking great care of the property. The overall staff is friendly, and the pool and entertainment crew were a lot of fun. The only downside is that I felt there was a lack of variety in the restaurants, especially during the midday hours (12–6 PM). I’ve stayed at other resorts that, aside from fast food, also offer tacos or seafood options. That said, everything was in great condition and impressively clean.
10
Alina
13. apr. 2025
·
Overnattede 5 nætter
We had a wonderful stay at the Riu Hotel. The resort was very well maintained and exceptionally clean throughout our visit. The food selection and quality were excellent, with a wide variety of options available at both the buffet and the specialty restaurants. The staff were incredibly attentive and helpful, always going above and beyond to make sure guests were comfortable. There was also a great selection of bars, making it easy to grab a drink and relax anywhere on the property. Overall, it was a great experience, and we would definitely return. Highly recommended!
We had a wonderful stay at the Riu Hotel. The resort was very well maintained and exceptionally clean throughout our visit. The food selection and quality were excellent, with a wide variety of options available at both the buffet and the specialty restaurants. The staff were incredibly attentive and helpful, always going above and beyond to make sure guests were comfortable. There was also a great selection of bars, making it easy to grab a drink and relax anywhere on the property. Overall, it was a great experience, and we would definitely return. Highly recommended!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og komfortable, ofte med balkon og veludstyrede minibars. Gentagne ulemper omfatter en åben badeværelses-/badekarindretning, der reducerer privatlivet, lejlighedsvis støjende eller upålideligt klimaanlæg og støj fra omgivelserne for nogle værelser.
Relaterede gæsteanmeldelser
6
Manuel
22. nov. 2025
·
Overnattede 5 nætter
The only thing that I disliked about the room was the lack of a barrier between living space and bathroom. No privacy. Even amongst family a bit of privacy is necessary especially in a bathroom. One of the dumbest designs I’ve ever seen in a room. This will keep me from booking here in the future.
The only thing that I disliked about the room was the lack of a barrier between living space and bathroom. No privacy. Even amongst family a bit of privacy is necessary especially in a bathroom. One of the dumbest designs I’ve ever seen in a room. This will keep me from booking here in the future.
6
DIANA
21. nov. 2025
·
Overnattede 4 nætter
Food was not great: cold, under or over cooked. Bar tender didn’t know how to make drinks. There was no transportation to local parks unless booked through RIU. Restaurants should have more healthy choices. Restaurants should stay open later. Room has a bathtub next to the bed. Not a nice look.
Food was not great: cold, under or over cooked. Bar tender didn’t know how to make drinks. There was no transportation to local parks unless booked through RIU. Restaurants should have more healthy choices. Restaurants should stay open later. Room has a bathtub next to the bed. Not a nice look.
10
Jocelyne
28. apr. 2025
·
Overnattede 7 nætter
Very clean , friendly staff, lots of choice for food. Even though kids are welcome the hotel is really quiet. Beach is great. Rooms are comfortable but not much privacy if you aren’t a couple but a mother and son traveling together. Don’t think about having a bath, Bathtub is in the middle of the room. Shower Provide a little privacy. Overall, we really enjoyed our time there.
Very clean , friendly staff, lots of choice for food. Even though kids are welcome the hotel is really quiet. Beach is great. Rooms are comfortable but not much privacy if you aren’t a couple but a mother and son traveling together. Don’t think about having a bath, Bathtub is in the middle of the room. Shower Provide a little privacy. Overall, we really enjoyed our time there.
8
Sidney
16. apr. 2025
·
Overnattede 7 nætter
Pros - Beach 9/10, Food 8/10, staff 10/10, Cleanliness 10/10, Room 10/10. Beautiful resort in a safe neighborhood. Lots of spanish speaking visitors from Portugal, Argentina and Chile. Makes sense since its owned by a Spanish company. What I didn't like were the size of the pools. Much too small. Kids should be in a separate pool, Their kiddy pool is a joke. Too many kids was surprising to me. I wouldn't choose it again for that reason. Also they REALLY need to add door knobs/handles to those drawers. They’re very difficult to open especially if you have arthritic fingers. Had to call down a few times for toilet paper and bottled water. We tipped daily but didn't get our supplies replenished. Not an issue as they usually responded quickly with our requests. Overall a 8.5 vacation for us.
Pros - Beach 9/10, Food 8/10, staff 10/10, Cleanliness 10/10, Room 10/10. Beautiful resort in a safe neighborhood. Lots of spanish speaking visitors from Portugal, Argentina and Chile. Makes sense since its owned by a Spanish company. What I didn't like were the size of the pools. Much too small. Kids should be in a separate pool, Their kiddy pool is a joke. Too many kids was surprising to me. I wouldn't choose it again for that reason. Also they REALLY need to add door knobs/handles to those drawers. They’re very difficult to open especially if you have arthritic fingers. Had to call down a few times for toilet paper and bottled water. We tipped daily but didn't get our supplies replenished. Not an issue as they usually responded quickly with our requests. Overall a 8.5 vacation for us.
6
Moulay Mehdi
26. aug. 2025
·
Overnattede 8 nætter
The A/c system in the rooms ( we changed 3 times our suite ) is terrible turn on and off hole night with heavy noise when its on .
The A/c system in the rooms ( we changed 3 times our suite ) is terrible turn on and off hole night with heavy noise when its on .
10
Aleksandra
15. nov. 2025
·
Overnattede 5 nætter
My only two complains were testing of the fire alarm during early morning (5-6 am) and the VERY LOUD room A/C. It worked like a charm, but the loud thunder noice it emitted when it kicked on kept waking me up. I wish there was some kind of white noise to muffle it.
My only two complains were testing of the fire alarm during early morning (5-6 am) and the VERY LOUD room A/C. It worked like a charm, but the loud thunder noice it emitted when it kicked on kept waking me up. I wish there was some kind of white noise to muffle it.
10
Charles
8. nov. 2025
·
Overnattede 5 nætter
The room, the beach area, the pool areas were well kept. We stayed in a remodeled room which was a plus from what I read. The workers were welcoming and always nice. They seemed to be happy to work there. The food was hit or miss. A little disappointed in the specialty restaurants as some items were not good or just ok.
The room, the beach area, the pool areas were well kept. We stayed in a remodeled room which was a plus from what I read. The workers were welcoming and always nice. They seemed to be happy to work there. The food was hit or miss. A little disappointed in the specialty restaurants as some items were not good or just ok.
10
Ronald
28. nov. 2025
·
Overnattede 9 nætter
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
8
Aleksandra
17. okt. 2025
·
Overnattede 7 nætter
All was good, except things we left on the beach while swimming in the sea were stolen, and the football my son forgot at the pool was never found. The Security staff couldn’t be helpful because they did not speak English at all. Also, there was a construction going on right across from our room, it was very loud. While you are on vacation and trying to relax that was very inconvenient and disturbing.
All was good, except things we left on the beach while swimming in the sea were stolen, and the football my son forgot at the pool was never found. The Security staff couldn’t be helpful because they did not speak English at all. Also, there was a construction going on right across from our room, it was very loud. While you are on vacation and trying to relax that was very inconvenient and disturbing.
10
GAIL
29. okt. 2025
·
Overnattede 6 nætter
Everything was great. We didn't have the room cleaned while we were there. We gave the workers a break. haha The place was great. Loved the balcony and the view. Also loved the birds and animals just roaming around, even on the balcony. The entertainment was too loud for us because our room was so close. We'll plan it next time. Being able to just roam around and eat and drink anytime was great. Loved the pools and beach. Great massage, too. Everyone was so friendly and nice. All in all we had a wonderful time and well worth the money. My daughter recommended you and did all the booking arrangements.
Everything was great. We didn't have the room cleaned while we were there. We gave the workers a break. haha The place was great. Loved the balcony and the view. Also loved the birds and animals just roaming around, even on the balcony. The entertainment was too loud for us because our room was so close. We'll plan it next time. Being able to just roam around and eat and drink anytime was great. Loved the pools and beach. Great massage, too. Everyone was so friendly and nice. All in all we had a wonderful time and well worth the money. My daughter recommended you and did all the booking arrangements.
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Service
Servicen roses bredt som venlig, opmærksom og hårdtarbejdende i hele resortet. Nogle gæster rapporterede om desorganisation i receptionen, stive politikker vedrørende ændringer eller langsomme reaktioner på vedligeholdelsesanmodninger.
Relaterede gæsteanmeldelser
10
Ivonee
28. apr. 2025
·
Overnattede 7 nætter
My recent stay at Riu Palace Riviera Maya was nothing short of exceptional, a truly perfect vacation from start to finish.From the moment I stepped into the lobby, I was enveloped in an atmosphere of warmth and impeccable service. The staff consistently went above and beyond to cater to my every need, and they did so with genuine smiles. I can't recall a single interaction that wasn't positive and helpful; they were truly dedicated to ensuring we had the best possible experience. A special shout-out to Fernanda at reception! Check-in was an absolute breeze, and she thoroughly explained everything we needed to know. She was incredibly cordial and always available to assist with any request, big or small.The entertainment team was also fantastic. Angel, Jeremy, and Manuel were so interactive and engaging, making sure everyone felt included in the activities. The shows were top-notch, and my daughter especially loved the pool foam party – a definite highlight! The event team ladies were also amazing with my daughter, making her feel so special and always looking for her to make sure she was involved in all the activities. And let's not forget all the bartenders, German, Felipe, Esteban, all of them. They kept the libations flowing and always made sure we were well-taken care of. Our room was always cleaned and spotless, providing a comfortable and relaxing retreat. This was truly an amazing stay, and we will definitely be back soon! I highly recommend this place! Amazing.
My recent stay at Riu Palace Riviera Maya was nothing short of exceptional, a truly perfect vacation from start to finish.From the moment I stepped into the lobby, I was enveloped in an atmosphere of warmth and impeccable service. The staff consistently went above and beyond to cater to my every need, and they did so with genuine smiles. I can't recall a single interaction that wasn't positive and helpful; they were truly dedicated to ensuring we had the best possible experience. A special shout-out to Fernanda at reception! Check-in was an absolute breeze, and she thoroughly explained everything we needed to know. She was incredibly cordial and always available to assist with any request, big or small.The entertainment team was also fantastic. Angel, Jeremy, and Manuel were so interactive and engaging, making sure everyone felt included in the activities. The shows were top-notch, and my daughter especially loved the pool foam party – a definite highlight! The event team ladies were also amazing with my daughter, making her feel so special and always looking for her to make sure she was involved in all the activities. And let's not forget all the bartenders, German, Felipe, Esteban, all of them. They kept the libations flowing and always made sure we were well-taken care of. Our room was always cleaned and spotless, providing a comfortable and relaxing retreat. This was truly an amazing stay, and we will definitely be back soon! I highly recommend this place! Amazing.
6
Patricia
24. okt. 2025
·
Overnattede 4 nætter
Disorganization at the front desk. We were assigned a room for two days that was less than the one we paid for due to lack of availability. We received no compensation for the error, no refund, nothing. There are no facilities for people with disabilities. However, the food is very good, and the restaurant, bar, and cleaning staff are very friendly and polite.
Disorganization at the front desk. We were assigned a room for two days that was less than the one we paid for due to lack of availability. We received no compensation for the error, no refund, nothing. There are no facilities for people with disabilities. However, the food is very good, and the restaurant, bar, and cleaning staff are very friendly and polite.
10
Joanne
26. nov. 2025
·
Overnattede 10 nætter
Loved our recent stay at RPRM. The staff are so incredible, they work so hard and really just want you to enjoy your vacation. Our room was clean, comfortable and offered lots of storage. They supply everything in the room including hair dryer, safe, iron, coffee and the beds are comfy. The food was also really good, probably the best food I have ever had at an all inclusive.
Loved our recent stay at RPRM. The staff are so incredible, they work so hard and really just want you to enjoy your vacation. Our room was clean, comfortable and offered lots of storage. They supply everything in the room including hair dryer, safe, iron, coffee and the beds are comfy. The food was also really good, probably the best food I have ever had at an all inclusive.
6
Jeffrey
18. okt. 2025
·
Overnattede 7 nætter
Where to start? Expedia informed us that we had a $850.00 resort credit to use during our vacation, but try as we might, not a person at the resort had any idea about it, or how to use it. After showing them the Expedia app and e-mail, they referred us to a RIU app that didn't work and always said "Please try again later". The package included transportation to and from the resort, but doesn't tell you that the details of this transfer are in your Expedia e-mail within the Expedia App, and that they need to be followed several days before you leave, or you won't be able to use the free transfer. Make sure you do this. A bus to the hotel from the airport is $130.00 for two people. The food is marginal at best. This is the only time, that I cam home from an all inclusive weighing what I did before I left (all due to the marginal quality of food and drink). We found the drinks to be watered down, and the meat, generally to be either overcooked or undercooked. The staff, however, were wonderful. We have stayed at RIU properties before COVID and never had this experience. I think, this will be the last time we stay at a RIU, in the future, however.
Where to start? Expedia informed us that we had a $850.00 resort credit to use during our vacation, but try as we might, not a person at the resort had any idea about it, or how to use it. After showing them the Expedia app and e-mail, they referred us to a RIU app that didn't work and always said "Please try again later". The package included transportation to and from the resort, but doesn't tell you that the details of this transfer are in your Expedia e-mail within the Expedia App, and that they need to be followed several days before you leave, or you won't be able to use the free transfer. Make sure you do this. A bus to the hotel from the airport is $130.00 for two people. The food is marginal at best. This is the only time, that I cam home from an all inclusive weighing what I did before I left (all due to the marginal quality of food and drink). We found the drinks to be watered down, and the meat, generally to be either overcooked or undercooked. The staff, however, were wonderful. We have stayed at RIU properties before COVID and never had this experience. I think, this will be the last time we stay at a RIU, in the future, however.
10
Ana Beatriz Pasto
8. okt. 2025
·
Overnattede 3 nætter
Very clean, good service
Very clean, good service
4
Brenda
10. okt. 2025
·
Overnattede 4 nætter
We had constant issues with our air conditioner. The sensor on the door wasn’t working right. We went toe days without ac. They had to change the sensor the first day, realign the sensor the second day, and day 3 and 4 no one would come check it even though they would say maintenance was on the way. There is no excuse for not having an ac due to lack of effort in trying to fix the issue. Due to this we will not stay here again, we will enjoy other resorts.
We had constant issues with our air conditioner. The sensor on the door wasn’t working right. We went toe days without ac. They had to change the sensor the first day, realign the sensor the second day, and day 3 and 4 no one would come check it even though they would say maintenance was on the way. There is no excuse for not having an ac due to lack of effort in trying to fix the issue. Due to this we will not stay here again, we will enjoy other resorts.
10
Ronald
28. nov. 2025
·
Overnattede 9 nætter
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
10
Arran
21. jul. 2025
·
Overnattede 9 nætter
Excellent hotel right on the beach. Hard working staff went above and beyond to make our stay exceptional. Highly recommend.
Excellent hotel right on the beach. Hard working staff went above and beyond to make our stay exceptional. Highly recommend.
2
Michael
6. jun. 2025
·
Overnattede 6 nætter
One of the Most Disappointing Customer Service Experiences – Riu Palace Riviera Maya I’ve never written a review like this, but after our stay at Riu Palace Riviera Maya, I feel compelled to share. We booked two rooms via Expedia for May 28–June 3, 2025. Due to severe weather and flight delays, we missed our connection and couldn’t arrive until 2:00 AM on May 30. The airline rebooked us and adjusted our return to June 4—so we simply asked Riu to shift our stay by one day (May 29–June 4). Same number of nights, same rooms. Expedia confirmed they reached out to Riu Reservations. I also emailed the resort directly, clearly explaining the situation and urgency. Despite being on-site, staying in rooms 0005 and 0006, all I received were copy-paste replies saying front desk and managers couldn't help due to “policy.” Riu Reservations didn’t respond until June 1—denying the request with no flexibility. What’s worse, I saw available rooms online for June 3, yet they still refused to assist. We weren’t asking for anything free—just a shift due to weather-related travel issues. Not a single person showed empathy or took responsibility. We spent thousands to stay here, yet were left scrambling for a place to sleep. Riu treated us like reservation numbers, not guests. We deserved better—and they failed us.
One of the Most Disappointing Customer Service Experiences – Riu Palace Riviera Maya I’ve never written a review like this, but after our stay at Riu Palace Riviera Maya, I feel compelled to share. We booked two rooms via Expedia for May 28–June 3, 2025. Due to severe weather and flight delays, we missed our connection and couldn’t arrive until 2:00 AM on May 30. The airline rebooked us and adjusted our return to June 4—so we simply asked Riu to shift our stay by one day (May 29–June 4). Same number of nights, same rooms. Expedia confirmed they reached out to Riu Reservations. I also emailed the resort directly, clearly explaining the situation and urgency. Despite being on-site, staying in rooms 0005 and 0006, all I received were copy-paste replies saying front desk and managers couldn't help due to “policy.” Riu Reservations didn’t respond until June 1—denying the request with no flexibility. What’s worse, I saw available rooms online for June 3, yet they still refused to assist. We weren’t asking for anything free—just a shift due to weather-related travel issues. Not a single person showed empathy or took responsibility. We spent thousands to stay here, yet were left scrambling for a place to sleep. Riu treated us like reservation numbers, not guests. We deserved better—and they failed us.
10
Chris
16. nov. 2025
·
Overnattede 7 nætter
All of the staff was amazing, nice, courteous and happy to serve. The food was great at all restaurants and the hotel was gorgeous. They kept the place spotless and clean. We felt so welcomed and special. This is a place I will certainly go back too.
All of the staff was amazing, nice, courteous and happy to serve. The food was great at all restaurants and the hotel was gorgeous. They kept the place spotless and clean. We felt so welcomed and special. This is a place I will certainly go back too.
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Lokation
Beliggenheden i det afspærrede Playacar føles sikker og ligger i gåafstand til butikker og 5th Avenue. Nogle bemærker strandhandlere og at transport til parker eller lufthavnen ikke er inkluderet.
Relaterede gæsteanmeldelser
10
Ines
25. maj 2025
·
Overnattede 5 nætter
The property is beautiful and well taken care of. All of the employees were very kind and professional. My only concern was that reception wasn’t always helpful and told us that we would have to go to the other Riu resorts for lunch if we wanted to eat at a buffet. On our 3rd day here we discovered that this was not the case as their restaurant “Chili’s” did offer a buffet for lunch. Other than that, the resort offers endless choices of food, drinks, and entertainment. Everyone in my group had a great time and would love to visit again. Another bonus is that there are a series of shops only a 5 minute walk away which made for a lot of fun when shopping for souvenirs. 5th Avenue is also only a 5-10 minute car ride away and offers endless options for shopping and entertainment.
The property is beautiful and well taken care of. All of the employees were very kind and professional. My only concern was that reception wasn’t always helpful and told us that we would have to go to the other Riu resorts for lunch if we wanted to eat at a buffet. On our 3rd day here we discovered that this was not the case as their restaurant “Chili’s” did offer a buffet for lunch. Other than that, the resort offers endless choices of food, drinks, and entertainment. Everyone in my group had a great time and would love to visit again. Another bonus is that there are a series of shops only a 5 minute walk away which made for a lot of fun when shopping for souvenirs. 5th Avenue is also only a 5-10 minute car ride away and offers endless options for shopping and entertainment.
10
Adriana
23. jul. 2025
·
Overnattede 4 nætter
This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it.
This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it.
10
Lucas
15. apr. 2025
·
Overnattede 5 nætter
The staff and property are great, food is good and lots of options. Walking distance to fifth avenue and walkable neighborhood around the resort
The staff and property are great, food is good and lots of options. Walking distance to fifth avenue and walkable neighborhood around the resort
10
Carmen Ileana
3. maj 2025
·
Overnattede 7 nætter
Very good stay at the hotel. Enjoyed it very much. What we did not like; there was no transfer included airport to hotel and back. Also, the flight back with American Airlines. We had a connection in Dallas and we lost the second flight due to the extremely long line at the Security check point in Dallas. We made it at the very last minute at the gate of the second flight, but AA refused to board us. They put us on the next flight wich was only next morning. This flight was delayed 7 hours due to bad weather. So, our trip back home was BAD.
Very good stay at the hotel. Enjoyed it very much. What we did not like; there was no transfer included airport to hotel and back. Also, the flight back with American Airlines. We had a connection in Dallas and we lost the second flight due to the extremely long line at the Security check point in Dallas. We made it at the very last minute at the gate of the second flight, but AA refused to board us. They put us on the next flight wich was only next morning. This flight was delayed 7 hours due to bad weather. So, our trip back home was BAD.
8
JOSE GABRIEL CONDORETTY
13. nov. 2025
·
Overnattede 7 nætter
Seller on the beach are annoying
Seller on the beach are annoying
10
Alina
18. jun. 2025
·
Overnattede 5 nætter
Great property and resort. The restaurants are good with not much of a wait and you don’t need advance reservations which is the best. People and staff are friendly and helpful. Not a bad walk to the downtown area maybe 20 minutes. Security is great because your like in a gated community.
Great property and resort. The restaurants are good with not much of a wait and you don’t need advance reservations which is the best. People and staff are friendly and helpful. Not a bad walk to the downtown area maybe 20 minutes. Security is great because your like in a gated community.
10
Charles Joseph Van
24. aug. 2025
·
Overnattede 6 nætter
Everything was perfect! Staff was amazing. Location is in a gated community. Feel safe to walk around.
Everything was perfect! Staff was amazing. Location is in a gated community. Feel safe to walk around.
10
Zachary
10. nov. 2025
·
Overnattede 7 nætter
I've stayed here the last two years. Great place for a Mexico beach getaway. Rooms are nice. Food is good. Staff is friendly and helpful. You can't really go wrong with this pick if you are looking for something that's got a little bit of everything and excels in most. The playacar area is one of the nicest you can stay at in Playa del Carmen as well. Don't hesitate - the rating says it all.
I've stayed here the last two years. Great place for a Mexico beach getaway. Rooms are nice. Food is good. Staff is friendly and helpful. You can't really go wrong with this pick if you are looking for something that's got a little bit of everything and excels in most. The playacar area is one of the nicest you can stay at in Playa del Carmen as well. Don't hesitate - the rating says it all.
10
Eddy Borges
30. nov. 2025
·
Overnattede 5 nætter
Hotel con una arquitectura bonita, los servicios excelentes así como la atención de personal, buena ubicación en playa de Carmen a 20 minutos caminando de la 5 avenida. Sin dudas lo recomiendo.
Hotel con una arquitectura bonita, los servicios excelentes así como la atención de personal, buena ubicación en playa de Carmen a 20 minutos caminando de la 5 avenida. Sin dudas lo recomiendo.
10
Rosie
19. jun. 2025
·
Overnattede 5 nætter
Staff very friendly and location was perfect. Shopping area right out the resort gate. A+ It was all family friendly.
Staff very friendly and location was perfect. Shopping area right out the resort gate. A+ It was all family friendly.
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Spisning
Mange gæster nød udvalget i buffeter og à la carte restauranter. Andre fandt kvaliteten eller udvalget inkonsekvent, bemærkede begrænset/basisk roomservice og lejlighedsvis fortyndede drikkevarer og ønskede sig længere åbningstider eller mere autentiske mexicanske muligheder.
Relaterede gæsteanmeldelser
10
Janneth
21. apr. 2025
·
Overnattede 5 nætter
The staff and service provided . Dinning options . There needs to be more traditional Mexican food and seafood options
The staff and service provided . Dinning options . There needs to be more traditional Mexican food and seafood options
6
DIANA
21. nov. 2025
·
Overnattede 4 nætter
Food was not great: cold, under or over cooked. Bar tender didn’t know how to make drinks. There was no transportation to local parks unless booked through RIU. Restaurants should have more healthy choices. Restaurants should stay open later. Room has a bathtub next to the bed. Not a nice look.
Food was not great: cold, under or over cooked. Bar tender didn’t know how to make drinks. There was no transportation to local parks unless booked through RIU. Restaurants should have more healthy choices. Restaurants should stay open later. Room has a bathtub next to the bed. Not a nice look.
10
janet
25. okt. 2025
·
Overnattede 6 nætter
Food was excellent and fresh.
Food was excellent and fresh.
8
Refugio
19. sep. 2025
·
Overnattede 6 nætter
Service and hotel was perfect. The food was not the best. Lack of variety, just nothing special.
Service and hotel was perfect. The food was not the best. Lack of variety, just nothing special.
10
Joanne
26. nov. 2025
·
Overnattede 10 nætter
Loved our recent stay at RPRM. The staff are so incredible, they work so hard and really just want you to enjoy your vacation. Our room was clean, comfortable and offered lots of storage. They supply everything in the room including hair dryer, safe, iron, coffee and the beds are comfy. The food was also really good, probably the best food I have ever had at an all inclusive.
Loved our recent stay at RPRM. The staff are so incredible, they work so hard and really just want you to enjoy your vacation. Our room was clean, comfortable and offered lots of storage. They supply everything in the room including hair dryer, safe, iron, coffee and the beds are comfy. The food was also really good, probably the best food I have ever had at an all inclusive.
6
Jeffrey
18. okt. 2025
·
Overnattede 7 nætter
Where to start? Expedia informed us that we had a $850.00 resort credit to use during our vacation, but try as we might, not a person at the resort had any idea about it, or how to use it. After showing them the Expedia app and e-mail, they referred us to a RIU app that didn't work and always said "Please try again later". The package included transportation to and from the resort, but doesn't tell you that the details of this transfer are in your Expedia e-mail within the Expedia App, and that they need to be followed several days before you leave, or you won't be able to use the free transfer. Make sure you do this. A bus to the hotel from the airport is $130.00 for two people. The food is marginal at best. This is the only time, that I cam home from an all inclusive weighing what I did before I left (all due to the marginal quality of food and drink). We found the drinks to be watered down, and the meat, generally to be either overcooked or undercooked. The staff, however, were wonderful. We have stayed at RIU properties before COVID and never had this experience. I think, this will be the last time we stay at a RIU, in the future, however.
Where to start? Expedia informed us that we had a $850.00 resort credit to use during our vacation, but try as we might, not a person at the resort had any idea about it, or how to use it. After showing them the Expedia app and e-mail, they referred us to a RIU app that didn't work and always said "Please try again later". The package included transportation to and from the resort, but doesn't tell you that the details of this transfer are in your Expedia e-mail within the Expedia App, and that they need to be followed several days before you leave, or you won't be able to use the free transfer. Make sure you do this. A bus to the hotel from the airport is $130.00 for two people. The food is marginal at best. This is the only time, that I cam home from an all inclusive weighing what I did before I left (all due to the marginal quality of food and drink). We found the drinks to be watered down, and the meat, generally to be either overcooked or undercooked. The staff, however, were wonderful. We have stayed at RIU properties before COVID and never had this experience. I think, this will be the last time we stay at a RIU, in the future, however.
10
Antonio Pereira
31. okt. 2025
·
Overnattede 6 nætter
Facility and service was excellent. Ability to go to restaurants without reservations made there use easy when compared to other resorts where you need reservations that are limited, or are charged extra to using the restaurants.
Facility and service was excellent. Ability to go to restaurants without reservations made there use easy when compared to other resorts where you need reservations that are limited, or are charged extra to using the restaurants.
10
Kaydine
14. okt. 2025
·
Overnattede 4 nætter
The property is clean and well kept. My only complaint is that the buffet should be open later. We came back from our excursion late and had to rush to get dinner while we were still wet. At least 1 hour later should be ok.
The property is clean and well kept. My only complaint is that the buffet should be open later. We came back from our excursion late and had to rush to get dinner while we were still wet. At least 1 hour later should be ok.
10
Ronald
28. nov. 2025
·
Overnattede 9 nætter
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
Our stay was truly wonderful from start to finish. The resort is beautifully maintained, which puts you in vacation mode immediately. The rooms were very clean, spacious, and comfortable, with a well-stocked minibar and a great balcony view. Housekeeping did a fantastic job every day. We loved the dining options with plenty of variety, fresh ingredients, and consistently good quality. The buffet had a wide selection, and the specialty restaurants offered a more elevated dining experience. The Japanese Restaurant was our favorite. Drinks were well-made and easy to get. We loved the Cappuccino Bar. The beach is beautiful and well maintained: soft white sand and clear turquoise water. There were always loungers available, and the staff kept the area clean and inviting. The pool area was lively, and we had the best time at the foam parties. Service throughout the resort was exceptional. Staff were friendly, attentive, and eager to help. Whether it was at check-in, the restaurants, or during activities, everyone went out of their way to make the stay enjoyable. We had an amazing experience at Riu Palace Riviera Maya. We will definitely be back.
8
Charleen
8. okt. 2025
·
Overnattede 4 nætter
Staff were incredible. Resort and rooms were very clean. Staff is attentive. Do tip. Room service was a zero. Italian resteraunt needs more choices. Bar staff needs more experience making drinks. Our fav dinner spot was the Japanese spot. The pool and pool activities was where we spent the most time. Attentive housekeepers. Lots of activities. Shows. Night life.
Staff were incredible. Resort and rooms were very clean. Staff is attentive. Do tip. Room service was a zero. Italian resteraunt needs more choices. Bar staff needs more experience making drinks. Our fav dinner spot was the Japanese spot. The pool and pool activities was where we spent the most time. Attentive housekeepers. Lots of activities. Shows. Night life.
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10
Jarod
for 4 uger siden
·
Overnattede 4 nætter
We had a fantastic stay at Riu Palace Riviera Maya! The food was genuinely better than average for an all-inclusive — lots of variety across the restaurants, everything was fresh and well-prepared, and we never felt like we were settling for "resort food." The property itself was immaculate; the grounds and rooms were clean and well-maintained throughout our entire stay. The staff went above and beyond at every turn — friendly, attentive, and quick to help with anything we needed, which made the whole trip feel effortless. We also upgraded to the Elite Club, and it was absolutely worth it — the added perks and service level elevated the whole experience. Overall a beautiful resort with great food, a clean and well-run property, and staff that made us feel taken care of the entire time. Highly recommend for anyone considering the Riviera Maya!
We had a fantastic stay at Riu Palace Riviera Maya! The food was genuinely better than average for an all-inclusive — lots of variety across the restaurants, everything was fresh and well-prepared, and we never felt like we were settling for "resort food." The property itself was immaculate; the grounds and rooms were clean and well-maintained throughout our entire stay. The staff went above and beyond at every turn — friendly, attentive, and quick to help with anything we needed, which made the whole trip feel effortless. We also upgraded to the Elite Club, and it was absolutely worth it — the added perks and service level elevated the whole experience. Overall a beautiful resort with great food, a clean and well-run property, and staff that made us feel taken care of the entire time. Highly recommend for anyone considering the Riviera Maya!
10
nicole
28. jul. 2026
·
Overnattede 7 nætter
Food at the resort was mediocre, we spent a lot of time at the swim up bar met a lot of people
Food at the resort was mediocre, we spent a lot of time at the swim up bar met a lot of people
10
Lincoln
25. jul. 2026
·
Overnattede 3 nætter
Todo excelente 👌! Encantado una vez más de todo en sentido general! El servicio excelente sobre todo el señor abraham de la mesa buffet servicio excelencia!
Todo excelente 👌! Encantado una vez más de todo en sentido general! El servicio excelente sobre todo el señor abraham de la mesa buffet servicio excelencia!
8
Fernando Camacho
16. jun. 2026
·
Overnattede 5 nætter
Buen lugar con excelente servicio
Buen lugar con excelente servicio
8
Catherine E
16. jun. 2026
·
Overnattede 4 nætter
Food was pretty good compared to other RIU I’ve been to. Decor was great!
Food was pretty good compared to other RIU I’ve been to. Decor was great!
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: NO DATA
- 2026-09-19: 546.8795612319946USD
- 2026-09-20: 543.5068829040526USD
- 2026-09-21: 543.5068829040526USD
- 2026-09-22: 540.7763306671143USD
- 2026-09-23: 540.7763306671143USD
- 2026-09-24: 540.7763306671143USD
- 2026-09-25: 543.5068829040526USD
- 2026-09-26: 543.5068829040526USD
- 2026-09-27: 543.5068829040526USD
- 2026-09-28: 543.5068829040526USD
- 2026-09-29: 255.4144089614868USD
- 2026-09-30: 352.3008407684326USD
- 2026-10-01: 543.5068829040526USD
- 2026-10-02: 543.5068829040526USD
- 2026-10-03: 543.5068829040526USD
- 2026-10-04: 255.4144089614868USD
- 2026-10-05: 543.5068829040526USD
- 2026-10-06: 543.5068829040526USD
- 2026-10-07: 546.5984842529297USD
- 2026-10-08: 355.89902578582763USD
- 2026-10-09: 547.9065071960449USD
- 2026-10-10: 546.8795612319946USD
- 2026-10-11: 546.8795612319946USD
- 2026-10-12: 353.5291720596313USD
- 2026-10-13: 543.5068829040526USD
- 2026-10-14: 543.5068829040526USD
- 2026-10-15: 543.5068829040526USD
- 2026-10-16: 543.5068829040526USD
- 2026-10-17: 543.5068829040526USD
- 2026-10-18: 543.5068829040526USD
- 2026-10-19: 543.5068829040526USD
- 2026-10-20: 543.5068829040526USD
- 2026-10-21: 1205.1111142089842USD
- 2026-10-22: 1205.1111142089842USD
- 2026-10-23: 1164.5309891052245USD
- 2026-10-24: 1129.5936500152586USD
- 2026-10-25: 543.5068829040526USD
- 2026-10-26: 549.128001763916USD
- 2026-10-27: 550.4900523513794USD
- 2026-10-28: 570.5530655685425USD
- 2026-10-29: 1238.9242155029297USD
- 2026-10-30: 1287.3845933349608USD
- 2026-10-31: 995.1251891143799USD
- 2026-11-01: 1038.2939430908202USD
- 2026-11-02: 1056.3247315338135USD
- 2026-11-03: 1491.3983075317383USD
- 2026-11-04: 1536.4752435791015USD
- 2026-11-05: 1567.8021616699218USD
- 2026-11-06: 1536.4752435791015USD
- 2026-11-07: 1491.3983075317383USD
- 2026-11-08: 1448.5589083190916USD
- 2026-11-09: 1058.583935522461USD
- 2026-11-10: 1061.9674474273681USD
- 2026-11-11: 1083.3816776550293USD
- 2026-11-12: 1102.5475024108887USD
- 2026-11-13: 1102.5475024108887USD
- 2026-11-14: 1100.299096939087USD
- 2026-11-15: 1096.9047865173338USD
- 2026-11-16: 1094.6455124084473USD
- 2026-11-17: 1094.6455124084473USD
- 2026-11-18: 1094.6455124084473USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Dette overnatningssted tillader ikke navneændringer på reservationer. Navnet på reservationen skal stemme overens med navnet på den gæst, der tjekker ind og overnatter på overnatningsstedet. Billed-ID er påkrævet.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Covid-19 Health Protocol (RIU)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Grundet regler vedtaget af den mexicanske regering veksler Riu hoteller og resorter ikke længere amerikanske dollars til mexicanske pesos på deres ejendomme i Mexico.
- Reservationer er påkrævet for golftider, massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette overnatningssted inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Børnepasning
Roomservice
Turistservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Børneklub
Bar ved poolen
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Turistservice
Børnepasning
Rengøring
Hæveautomat
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Have
Strand - i nærheden
Legeplads
Børnepool
Udendørs pool
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi