Mahekal Beach Front Resort & Spa
155 US$
/nat
Gennemsnit for september
Priser på Mahekal Beach Front Resort & Spa
Vælg datoer for at se priser og tilgængelighed
155 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Mahekal Beach Front Resort & Spa ligger prisen pr. nat i gennemsnit på 133 US$ i den billigste måned (juni) og 377 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 278 US$ |
| februar | 377 US$ |
| marts | 289 US$ |
| april | 194 US$ |
| maj | 174 US$ |
| juni | 133 US$ |
| juli | 145 US$ |
| august | 175 US$ |
| september | 155 US$ |
| oktober | 170 US$ |
| november | 218 US$ |
| december | 289 US$ |
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sep. · 155 US$
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Dyrest: februar (ca. 377 US$)
Billigst: juni (ca. 133 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 5 udendørs swimmingpools, en sauna og et fitnesscenter. Andre...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 5 udendørs swimmingpools, en sauna og et fitnesscenter. Andre faciliteter på dette hotel inkluderer concierge-tjenester, babysitning (tillægsgebyr) og spillehal/spillerum.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel tilbyder arrangementfaciliteter, såsom et konferencecenter og 3 mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt).
Spisning
Spis dig mæt i mexicanske retter på Cocina, som er en af dette hotels 3 restauranter, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer). Du kan også købe en snack på stedets kaffebar/café. Besøg strandbaren, baren ved poolen eller en af de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 195 værelser med individuelt design, der desuden har minibar og espressomaskine. Din seng har Select Comfort-madras og er udstyret med dundyner og premium-sengetøj. Værelserne har privat balkon eller terrasse. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og hårtørrer.
Lokation
Med et ophold hos Mahekal Beach Front Resort & Spa har du en central base i Playa del Carmen, kun få skridt fra Mamitas Strand og 10 minutters gang fra Quinta Avenida. Dette hotel ved stranden ligger 0,7 km fra Mario Villanueva Madrid og 1,3 km fra Quinta Alegría Shoppingcenter.
I nærheden
Playa del Carmen Main Beach(0.1 mil)
Mamitas Strand(0.1 mil)
Super Chedraui Selecto Avenida 10(0.4 mil)
Coco Beach(0.4 mil)
Quinta Avenida(0.4 mil)
Playa Avenida Colosio(0.5 mil)
Mario Villanueva Madrid(0.5 mil)
Pier Navega(0.6 mil)
Quinta Alegría Shoppingcenter(0.7 mil)
Calle Corazón(0.8 mil)
Calle 12(0.9 mil)
Nuestra Senora del Carmens katolske kirke(1 mil)
Frida Kahlo Museum(1 mil)
3D Museum of Wonders(1 mil)
Offentlig strand 88(1.1 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(22.9 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(34.4 mil)
Tulum Intl. Lufthavn (TQO)(66.6 mil)
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Lokation
Calle 38 Norte con Zona Federal Maritima, Centrum, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Playa del Carmen Main Beach (0.1 mil)
Mamitas Strand (0.1 mil)
Super Chedraui Selecto Avenida 10 (0.4 mil)
Coco Beach (0.4 mil)
Quinta Avenida (0.4 mil)
Playa Avenida Colosio (0.5 mil)
Værelsesmuligheder
10
Dobbeltværelse - havudsigt
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
226 ft²
Altan eller terrasseKlimaanlægPrivat badeværelseKrybbe(r) (gratis)
4
Ocean View Palapa
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
226 ft²
Altan eller terrasseKlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
5
Garden View King Bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
226 ft²
Altan eller terrasseKlimaanlægPrivat badeværelseKrybbe(r) (gratis)
10
Værelse - 2 queensize-senge - udsigt til have
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
226 ft²
Altan eller terrasseKlimaanlægPrivat badeværelseKrybbe(r) (gratis)
7
Economy-værelse
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
214 ft²
Altan eller terrasseKlimaanlægPrivat badeværelseKrybbe(r) (gratis)
Gæsteanmeldelser af Mahekal Beach Front Resort & Spa
8.6
Fantastisk
Baseret på 1.001 verificerede anmeldelser
Hvem overnatter her?
Business
0%
Par
54%
Familie
33%
Gruppe
9%
Solorejsende
1%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Mahekal Beach Front Resort & Spa roser rejsende de frodige, tropiske haver, den afslappede stemning ved stranden og den bekvemme beliggenhed med gåafstand til byen. Mange fremhæver venligt personale, flere pools og charmerende bungalow-lignende værelser med hængekøjer og udsigt over havet eller haven.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Mahekal Beach Front Resort & Spa roser rejsende de frodige, tropiske haver, den afslappede stemning ved stranden og den bekvemme beliggenhed med gåafstand til byen. Mange fremhæver venligt personale, flere pools og charmerende bungalow-lignende værelser med hængekøjer og udsigt over havet eller haven.
Nogle ulemper omfatter en lille, offentlig strand, der kan være travl og støjende, lejlighedsvise vedligeholdelsesproblemer (lavt vandtryk, muggen lugt) og forvirring eller ekstra gebyrer omkring pakker, drikkepenge og resortgebyrer. Maden får ros – især på Fuego og til morgenmad – men udvalget kan føles begrænset, når spisesteder er lukket, og buffetmenuer gentages. Forvent et afslappet, tropisk ophold med nem adgang til byen frem for en afsidesliggende, fuldt privat strandoplevelse.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gæsterne elsker de frodige haver, beliggenheden ved stranden og de mange pools; spaen og de tilhørende barer/restauranter er et højdepunkt. Negativer inkluderer begrænsede åbningstider for restauranterne til tider, et lille offentligt strandområde, lejlighedsvise facilitetsvedligeholdelser eller lukninger i forbindelse med bryllupper, et kompakt fitnesscenter og ingen parkering på stedet.
Relaterede gæsteanmeldelser
6
Mark
6. maj 2024
·
Overnattede 8 nætter
Property is well located. Beach has lots of seaweed. 3 pools not large enough to accommodate all guests. Hotel does weddings and therefore closes down the pool area for wedding party setup which is the only area at this hotel that can accommodate a wedding. Other guests are frequently inconvenienced. This happened twice to us. Restaurants are overpriced for the quality of the food and wine. Staff are friendly but do not anticipate the guest needs. More training needed.
Property is well located. Beach has lots of seaweed. 3 pools not large enough to accommodate all guests. Hotel does weddings and therefore closes down the pool area for wedding party setup which is the only area at this hotel that can accommodate a wedding. Other guests are frequently inconvenienced. This happened twice to us. Restaurants are overpriced for the quality of the food and wine. Staff are friendly but do not anticipate the guest needs. More training needed.
10
Anthony
24. nov. 2025
·
Overnattede 5 nætter
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
6
Gary
2. jul. 2024
·
Overnattede 5 nætter
Food was average, beach/pool service below average (no towels)… all inclusive it was not. The property was very nice, and picturesque. Very little parking, but situated on a beautiful street a block away from the famous 5th avenue
Food was average, beach/pool service below average (no towels)… all inclusive it was not. The property was very nice, and picturesque. Very little parking, but situated on a beautiful street a block away from the famous 5th avenue
10
George
10. maj 2024
·
Overnattede 3 nætter
Mahekal is a very nice property directly on the beach and convenient to Playa del Carmen. One of the restaurants was closed (possibly due to lower off-season tourism), but it’s higher-end Fuego restaurant was excellent! The property is quiet unless your room is near the Las Olas restaurant, which plays music starting at 7:00 am. This was the only disappointment during our stay.
Mahekal is a very nice property directly on the beach and convenient to Playa del Carmen. One of the restaurants was closed (possibly due to lower off-season tourism), but it’s higher-end Fuego restaurant was excellent! The property is quiet unless your room is near the Las Olas restaurant, which plays music starting at 7:00 am. This was the only disappointment during our stay.
10
Juan E
16. aug. 2024
·
Overnattede 3 nætter
This resort has amazing views of the beach ! The staff are very friendly and respectful. But the facility needs a lot of updates and cleaning and more walkways to get to places and more places where to eat other than that it’s an Amazing place we had a wonderful time !!!
This resort has amazing views of the beach ! The staff are very friendly and respectful. But the facility needs a lot of updates and cleaning and more walkways to get to places and more places where to eat other than that it’s an Amazing place we had a wonderful time !!!
10
Mary
16. jan. 2023
·
Overnattede 1 nat
Beach access at 1st seemed wonderful until I could not access it. During my stay of 4 nights the pool & area next to my room was closed 2 nights for private weddings. The extreme loud music with bass vibrated the room. I was offered to move rooms but for the price I paid I for my beach access room that was little compensation. Not recommeded!
Beach access at 1st seemed wonderful until I could not access it. During my stay of 4 nights the pool & area next to my room was closed 2 nights for private weddings. The extreme loud music with bass vibrated the room. I was offered to move rooms but for the price I paid I for my beach access room that was little compensation. Not recommeded!
10
JANET
2. okt. 2024
·
Overnattede 4 nætter
The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
6
Krystal
28. maj 2025
·
Overnattede 4 nætter
The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room. However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd. We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu. There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out? Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*. Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room. However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd. We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu. There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out? Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*. Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
6
Lane
3. jan. 2025
·
Overnattede 6 nætter
If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
10
Lucile
26. mar. 2025
·
Overnattede 7 nætter
The grounds and bungalows are beautiful. The grounds are lush and well designed, with pools and bars scattered throughout the property. The resort is an oasis in a row of hotels that are generally ugly, and our beach-front bungalow was spacious. Beware about booking a bungalow that says that you can get either a king or two queens. We had our 16-year old, 6.3" tall, son with us, and I emailed the resort immediately upon booking (almost a year in advance) that we would like a bungalow with two queens. They responded that they can't guarantee it, and we ended up with a king. There was a small twin in the room that was too short for him. That was very disappointing, especially as this was a very expensive vacation. They told us that they only guarantee the type of room if we book directly through their website. The staff was excellent, attentive, professional, and personal. Unfortunately, some equipment was out of order in the gym and wasn't fixed. The gym itself was very small. You can easily walk to restaurants and shops, even if most of them are just tourist shops. The food wasn't excellent but good. The desserts and the pastries/breads at the buffet were the best. Beware that you still need to tip at every meal, even if the food and drinks are included. I would definitely recommend staying at Mahekal Beach Resort!
The grounds and bungalows are beautiful. The grounds are lush and well designed, with pools and bars scattered throughout the property. The resort is an oasis in a row of hotels that are generally ugly, and our beach-front bungalow was spacious. Beware about booking a bungalow that says that you can get either a king or two queens. We had our 16-year old, 6.3" tall, son with us, and I emailed the resort immediately upon booking (almost a year in advance) that we would like a bungalow with two queens. They responded that they can't guarantee it, and we ended up with a king. There was a small twin in the room that was too short for him. That was very disappointing, especially as this was a very expensive vacation. They told us that they only guarantee the type of room if we book directly through their website. The staff was excellent, attentive, professional, and personal. Unfortunately, some equipment was out of order in the gym and wasn't fixed. The gym itself was very small. You can easily walk to restaurants and shops, even if most of them are just tourist shops. The food wasn't excellent but good. The desserts and the pastries/breads at the buffet were the best. Beware that you still need to tip at every meal, even if the food and drinks are included. I would definitely recommend staying at Mahekal Beach Resort!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange anmeldelser beskriver ejendommen og værelserne som meget rene med opmærksom rengøringsservice. Der er dog gentagne rapporter om fejl (myg og lejlighedsvise kakerlakker/sengebuger), muggen lugt og regnvandslækager i nogle værelser.
Relaterede gæsteanmeldelser
2
Jessica
2. jul. 2025
·
Overnattede 3 nætter
If You Value Hygiene and Sleep — AVOID THIS HOTEL This was the worst hotel experience I’ve ever had. I booked it thinking it would be better than others in the area since it was more expensive and had decent reviews — but it was an absolute disaster. Our room was infested with bugs, including cockroaches that hit us in the head while we slept. The actual beds had bugs crawling all over them. I woke up with bites all over my legs, and I’m convinced the beds had bed bugs or fleas. We had to switch rooms FOUR times, and every single one had bugs in the bed. There were blood-stained sheets and towels, a toilet that made an alarm sound after flushing, and broken soap dispensers. The only toiletry was a pathetic 2-in-1 shampoo — bring your own. The toilet noise made it nearly impossible to use the bathroom in the middle of the night without waking everyone up. Mosquitoes were everywhere — room, hallways, even the dining area — so you’ll need bug spray and After Bite just to survive. When we reported all of this, the staff did nothing. No apology. No compensation. No concern. The only redeeming thing was the food, which was actually good. This place tries to wear a 5-star disguise, but it’s not even worth 1. If I could give zero stars, I would. Do not stay here.
If You Value Hygiene and Sleep — AVOID THIS HOTEL This was the worst hotel experience I’ve ever had. I booked it thinking it would be better than others in the area since it was more expensive and had decent reviews — but it was an absolute disaster. Our room was infested with bugs, including cockroaches that hit us in the head while we slept. The actual beds had bugs crawling all over them. I woke up with bites all over my legs, and I’m convinced the beds had bed bugs or fleas. We had to switch rooms FOUR times, and every single one had bugs in the bed. There were blood-stained sheets and towels, a toilet that made an alarm sound after flushing, and broken soap dispensers. The only toiletry was a pathetic 2-in-1 shampoo — bring your own. The toilet noise made it nearly impossible to use the bathroom in the middle of the night without waking everyone up. Mosquitoes were everywhere — room, hallways, even the dining area — so you’ll need bug spray and After Bite just to survive. When we reported all of this, the staff did nothing. No apology. No compensation. No concern. The only redeeming thing was the food, which was actually good. This place tries to wear a 5-star disguise, but it’s not even worth 1. If I could give zero stars, I would. Do not stay here.
10
Anita
18. jul. 2024
·
Overnattede 4 nætter
Very good place to stay. Only drawback is the inside of room was not clean. Otherwise everything was good overall
Very good place to stay. Only drawback is the inside of room was not clean. Otherwise everything was good overall
10
Michael
19. feb. 2026
·
Overnattede 11 nætter
Entire resort was spotless
Entire resort was spotless
10
Yacov
31. aug. 2025
·
Overnattede 9 nætter
Super clean Friendly staff
Super clean Friendly staff
4
Salvador
6. aug. 2024
·
Overnattede 5 nætter
We booked this property for 5 days the staff was friendly and it’s walkable to everything else the only problem was that this whole time what we thought where mosquito bites turn out to be bed bug bites . Horrible my family and I were full of bed bugs bites .
We booked this property for 5 days the staff was friendly and it’s walkable to everything else the only problem was that this whole time what we thought where mosquito bites turn out to be bed bug bites . Horrible my family and I were full of bed bugs bites .
4
Caroline
11. jul. 2025
·
Overnattede 2 nætter
Location, garden are good The rest is not good: average food, bad attitude, zero follow up, they let me outside under the sun at 2:30 pm while they looked for my reservation (didn’t even ask for my ID), a little over 50% occupancy and they did not give me the room at 3:00 saying checking started at 3:00 pm. The roof had holes, the shower floor had black long hair and green water, very disgusting, the beach towels are no longer white but grey and broken
Location, garden are good The rest is not good: average food, bad attitude, zero follow up, they let me outside under the sun at 2:30 pm while they looked for my reservation (didn’t even ask for my ID), a little over 50% occupancy and they did not give me the room at 3:00 saying checking started at 3:00 pm. The roof had holes, the shower floor had black long hair and green water, very disgusting, the beach towels are no longer white but grey and broken
6
Angela
31. maj 2025
·
Overnattede 7 nætter
We wouldn't recommend the palapa roof units due to odor. The odor is stronger in some units, and less in others, but always present; they “treat” these units with a “smell good” to hide the odor, but doesn’t always work. The odor is most likely mold and mildew; this particular unit (#135) didn’t get as much sun to keep it dried out thus the stronger odor. They also spray the roofs with a flame retardant and water-resistant chemical that supposedly dries within 30-minutes and the next guest is ushered in, per the contractor spraying the unit next to ours. We moved to #96 (garden view) on the morning of our 4th day and it was perfect for our needs. You'll notice noise in all units; property is in a good location with tons of restaurants just outside the front gate. We dined on property our entire stay; we had an ocean view at breakfast buffet @ Las Olas and lunch @ Fuego each day AND a daily stop at Starbucks. Property needs maintenance and updating (pools and furniture need cleaned more regularly). No TV, but great WiFi; bring your laptop for streaming, if that’s important. Servers are incredible. BIG SHOUT OUT to Sophia, Enrique and Manuel for taking such good care of us during our stay! While there's a great view here, it's the people that make the difference and the team here is amazing and works so hard to make your stay enjoyable. Front desk was great too, no issues with overcharging etc. and they were quick to move us to a comfier unit when requested. Thank-you!!
We wouldn't recommend the palapa roof units due to odor. The odor is stronger in some units, and less in others, but always present; they “treat” these units with a “smell good” to hide the odor, but doesn’t always work. The odor is most likely mold and mildew; this particular unit (#135) didn’t get as much sun to keep it dried out thus the stronger odor. They also spray the roofs with a flame retardant and water-resistant chemical that supposedly dries within 30-minutes and the next guest is ushered in, per the contractor spraying the unit next to ours. We moved to #96 (garden view) on the morning of our 4th day and it was perfect for our needs. You'll notice noise in all units; property is in a good location with tons of restaurants just outside the front gate. We dined on property our entire stay; we had an ocean view at breakfast buffet @ Las Olas and lunch @ Fuego each day AND a daily stop at Starbucks. Property needs maintenance and updating (pools and furniture need cleaned more regularly). No TV, but great WiFi; bring your laptop for streaming, if that’s important. Servers are incredible. BIG SHOUT OUT to Sophia, Enrique and Manuel for taking such good care of us during our stay! While there's a great view here, it's the people that make the difference and the team here is amazing and works so hard to make your stay enjoyable. Front desk was great too, no issues with overcharging etc. and they were quick to move us to a comfier unit when requested. Thank-you!!
10
Andrew
15. sep. 2025
·
Overnattede 10 nætter
We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though
We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though
2
Karla
9. nov. 2024
·
Overnattede 3 nætter
I stayed there for 3 days, it was rainy and my room had leaks on through the restroom lights, I tried to contact staff, they say they would send maintenance, we waited 1hr and nobody showed up. We had to call again next day but since we had all day planned we went out, when we got back they just fix it by out in towels on the floor. They had to fumigate our room due to cockroaches flying on our first night.
I stayed there for 3 days, it was rainy and my room had leaks on through the restroom lights, I tried to contact staff, they say they would send maintenance, we waited 1hr and nobody showed up. We had to call again next day but since we had all day planned we went out, when we got back they just fix it by out in towels on the floor. They had to fumigate our room due to cockroaches flying on our first night.
10
Robert Matthew
14. aug. 2024
·
Overnattede 7 nætter
The property was really well maintained. Room was big and clean, restaurants were excellent, you have a lot of choices for breakfast, lunch and dinner. Pools were nice and the access to the beach was convenient. The only thing that needs to improve is the wi-fi in the rooms, a little bit spotty sometimes. Overall was an excellent stay and I definitely will love to come back and stay.
The property was really well maintained. Room was big and clean, restaurants were excellent, you have a lot of choices for breakfast, lunch and dinner. Pools were nice and the access to the beach was convenient. The only thing that needs to improve is the wi-fi in the rooms, a little bit spotty sometimes. Overall was an excellent stay and I definitely will love to come back and stay.
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Værelser
Rustikke bungalow-lignende værelser med hængekøjer og udsigt skaber en afslappet stemning, ofte uden fjernsyn. Nogle gæster nævner støj fra det nærliggende natteliv eller den offentlige strand, lavt vandtryk, muggen lugt og forældede installationer; nogle oplevede oversvømmelser under kraftig regn.
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8
Suzanne
11. okt. 2025
·
Overnattede 5 nætter
Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.
Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.
10
Antonia
22. apr. 2025
·
Overnattede 6 nætter
Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!
Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!
6
Soo Jung
13. feb. 2024
·
Overnattede 1 nat
Liked: the view from the ocean view room (upstairs). The pool is very close to the ocean. The location is perfect. Disliked: you cannot “book” King or Queens, you can only request and it is not guaranteed. There is this annoying noise you hear in the room coming from faucets in the bathroom. Did not get any of the Expedia perks.
Liked: the view from the ocean view room (upstairs). The pool is very close to the ocean. The location is perfect. Disliked: you cannot “book” King or Queens, you can only request and it is not guaranteed. There is this annoying noise you hear in the room coming from faucets in the bathroom. Did not get any of the Expedia perks.
10
Arnold
4. jul. 2024
·
Overnattede 3 nætter
Everything excellent, the only thing that must be improved is the strong musty smell in the rooms, probably caused by the area's humid tropical weather. They should install air purifiers or dehumidifiers in their rooms.
Everything excellent, the only thing that must be improved is the strong musty smell in the rooms, probably caused by the area's humid tropical weather. They should install air purifiers or dehumidifiers in their rooms.
10
KELLY
3. maj 2025
·
Overnattede 3 nætter
We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
6
Sacheen
27. apr. 2023
·
Overnattede 5 nætter
The staff and team are fabulous and very service oriented. The location is great. The small resort lends itself to a cozy feel and it’s really relaxing and not the hustle and bustle. A big downer is it lacks in technology. No TVs in the rooms, no USB chargers, no alarm clocks, etc.
The staff and team are fabulous and very service oriented. The location is great. The small resort lends itself to a cozy feel and it’s really relaxing and not the hustle and bustle. A big downer is it lacks in technology. No TVs in the rooms, no USB chargers, no alarm clocks, etc.
6
Lane
3. jan. 2025
·
Overnattede 6 nætter
If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
10
Traci
1. maj 2024
·
Overnattede 4 nætter
This resort is absolutely as beautiful as the photos you see on the site. My sister and I stayed for a long weekend and reserved a beachfront cottage which I probably would not do again. We learned that all beaches in Mexico are public beaches. Bungalow 5 is right next to the entrance to the beach and the beach was raucous until 4am. The front desk was extremely accommodating and moved us to Bungalow 2, also beachfront. It was extremely windy so the waves were quite loud but they provide ear plugs. When I return, I'll stay in the bungalows further from the beach. The restaurants serve great food and the service was very good. The front desk is extremely helpful. They have security positioned at all entrances and in front of all the beachfront bungalows. The entrance from the street is gated. We felt very safe here. Five stars for beauty, service, accommodations, and the beautiful beach and sunsets. The only delta is the noise right on the beachfront if you stay in the bungalows.
This resort is absolutely as beautiful as the photos you see on the site. My sister and I stayed for a long weekend and reserved a beachfront cottage which I probably would not do again. We learned that all beaches in Mexico are public beaches. Bungalow 5 is right next to the entrance to the beach and the beach was raucous until 4am. The front desk was extremely accommodating and moved us to Bungalow 2, also beachfront. It was extremely windy so the waves were quite loud but they provide ear plugs. When I return, I'll stay in the bungalows further from the beach. The restaurants serve great food and the service was very good. The front desk is extremely helpful. They have security positioned at all entrances and in front of all the beachfront bungalows. The entrance from the street is gated. We felt very safe here. Five stars for beauty, service, accommodations, and the beautiful beach and sunsets. The only delta is the noise right on the beachfront if you stay in the bungalows.
6
Joshua Paul
15. okt. 2025
·
Overnattede 4 nætter
Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).
Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).
10
Bradley
23. sep. 2024
·
Overnattede 4 nætter
We had a great time at Mahekal. The property is beautiful, peaceful, and very well maintained. The stag was incredible the entire time. They were very attentive and friendly and very personable. The only thing that we didn’t like, or could I say wish was a little better, was the showers in the rooms. The fixtures were outdated and the water pressure was very low. Hard to rinse off your entire body. Especially for my wife and trying to wash her hair and get the shampoo and conditioner out. But seriously…overall we would definitely go back and stay with Mahekal. Absolutely beautiful resort.
We had a great time at Mahekal. The property is beautiful, peaceful, and very well maintained. The stag was incredible the entire time. They were very attentive and friendly and very personable. The only thing that we didn’t like, or could I say wish was a little better, was the showers in the rooms. The fixtures were outdated and the water pressure was very low. Hard to rinse off your entire body. Especially for my wife and trying to wash her hair and get the shampoo and conditioner out. But seriously…overall we would definitely go back and stay with Mahekal. Absolutely beautiful resort.
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Service
Personalet roses bredt for at være venligt, imødekommende og hårdtarbejdende i restauranterne, ved poolen og i rengøringsservicen. Nogle gæster rapporterer dog om inkonsekvent kommunikation i receptionen, langsom ind-/udcheckning og forvirring omkring opgraderinger, pakkeindhold og gebyrer.
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10
Anthony
24. nov. 2025
·
Overnattede 5 nætter
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
6
Jacqueline
17. dec. 2022
·
Overnattede 19.336 nætter
Mahekal Beach Resort has a beautiful property with unique accommodations and very friendly staff. However, the management at this resort and their complete disregard for customer service tarnished what could have been an excellent vacation. After booking a room with two beds in the Oasis area, I emailed management explaining that I am vacationing with my mother, who is a senior, and that we would require two beds. However, upon check in, I was advised that they could not accommodate my request (because we booked through Expedia and not their website) was offered a discounted price to upgrade into the beach area so we can have two beds. Apart from not wanting to stay by the beach, the price offered was more than the Expedia advertised price. Since they could not provide the reserved room, I requested to cancel the reservation and was then offered a “voluntary downgrade” for a room with two beds in the garden area with no partial refund or credit. I spoke with Expedia who advised that the resort would not allow me to cancel without paying the penalty. Ultimately, I paid over $600 more for a room I didn’t want. I have travelled to many countries and this is the absolute worst in class customer experience I’ve encountered. Additionally, our room did not have hot water for our entire stay and was next to a club that blasted music until 2:30 am on the Thursday. While we were advised of the club upon check in, we were assured that the music ended around 11 pm.
Mahekal Beach Resort has a beautiful property with unique accommodations and very friendly staff. However, the management at this resort and their complete disregard for customer service tarnished what could have been an excellent vacation. After booking a room with two beds in the Oasis area, I emailed management explaining that I am vacationing with my mother, who is a senior, and that we would require two beds. However, upon check in, I was advised that they could not accommodate my request (because we booked through Expedia and not their website) was offered a discounted price to upgrade into the beach area so we can have two beds. Apart from not wanting to stay by the beach, the price offered was more than the Expedia advertised price. Since they could not provide the reserved room, I requested to cancel the reservation and was then offered a “voluntary downgrade” for a room with two beds in the garden area with no partial refund or credit. I spoke with Expedia who advised that the resort would not allow me to cancel without paying the penalty. Ultimately, I paid over $600 more for a room I didn’t want. I have travelled to many countries and this is the absolute worst in class customer experience I’ve encountered. Additionally, our room did not have hot water for our entire stay and was next to a club that blasted music until 2:30 am on the Thursday. While we were advised of the club upon check in, we were assured that the music ended around 11 pm.
6
Jessica
9. nov. 2025
·
Overnattede 5 nætter
The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
2
Ma Virginia
12. jul. 2024
·
Overnattede 4 nætter
TOOK SO LONG JUST TO CHECK OUT
TOOK SO LONG JUST TO CHECK OUT
10
Richard
6. aug. 2025
·
Overnattede 3 nætter
We’ve been coming here for years! The place is amazing but even more impressive are the Staff Members that have been there for years their attention to detail is incredible.
We’ve been coming here for years! The place is amazing but even more impressive are the Staff Members that have been there for years their attention to detail is incredible.
10
Stephanie
2. sep. 2025
·
Overnattede 6 nætter
All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.
All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.
6
Krystal
28. maj 2025
·
Overnattede 4 nætter
The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room. However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd. We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu. There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out? Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*. Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room. However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd. We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu. There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out? Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*. Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
10
Rolando
20. sep. 2025
·
Overnattede 6 nætter
Excellent resort, customer services and quality of the food and drinks
Excellent resort, customer services and quality of the food and drinks
10
Vianey
1. aug. 2025
·
Overnattede 4 nætter
We love Mahekal! We visit every year! The staff goes above and beyond to make your stay exceptional! It’s our home away from home and we love coming back every year.
We love Mahekal! We visit every year! The staff goes above and beyond to make your stay exceptional! It’s our home away from home and we love coming back every year.
6
Elizabeth Ann
5. jun. 2024
·
Overnattede 7 nætter
BEWARE: They have HIDDEN CHARGES. Over $200. And they are cold hearted about it. The people at the check in, and Allen, make you wish you hadn’t come. The rest of the staff are great. Especially Sofia !!! She is above and beyond!!! Our chambermaid Rigoberto was good the 1st time he cleaned. After that he stacked all the decorative pillows, etc in a corner from then on. Lazy. There are only 2 restaurants open. The food was really great but it became same old thing after the 1st couple of days with no other places to eat. Our restroom had major issues that we reported to Allen but no one ever came to fix it so it was an issue the whole week. Thanks Allen. The grounds are beautiful. The food was limited but really awesome. The drinks were weak. The pools were clean. The beach has a lot of red tide. Stinks. There is a club close to it and we could hear music in our room every night till about 2:00 AM or so.
BEWARE: They have HIDDEN CHARGES. Over $200. And they are cold hearted about it. The people at the check in, and Allen, make you wish you hadn’t come. The rest of the staff are great. Especially Sofia !!! She is above and beyond!!! Our chambermaid Rigoberto was good the 1st time he cleaned. After that he stacked all the decorative pillows, etc in a corner from then on. Lazy. There are only 2 restaurants open. The food was really great but it became same old thing after the 1st couple of days with no other places to eat. Our restroom had major issues that we reported to Allen but no one ever came to fix it so it was an issue the whole week. Thanks Allen. The grounds are beautiful. The food was limited but really awesome. The drinks were weak. The pools were clean. The beach has a lot of red tide. Stinks. There is a club close to it and we could hear music in our room every night till about 2:00 AM or so.
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Lokation
Fremragende, gåafstand til stranden nær restauranter og butikker på 5th Avenue. Stranden er offentlig, og nærliggende spisesteder kan medføre mange mennesker og larm sent om natten i nogle områder.
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10
Kevin Joseph
28. apr. 2024
·
Overnattede 13 nætter
Mahekal is a very well organized property, situated on the beach, in the heart of down town Playa del Carmen. It is quiet, very private and luxurious!
Mahekal is a very well organized property, situated on the beach, in the heart of down town Playa del Carmen. It is quiet, very private and luxurious!
10
Anthony
24. nov. 2025
·
Overnattede 5 nætter
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
10
Markus
25. maj 2025
·
Overnattede 4 nætter
I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.
I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.
8
Reyna
9. jan. 2024
·
Overnattede 5 nætter
Peaceful, very close to downtown to walk to other restaurants, shops, and to the ferry. Staff was great.
Peaceful, very close to downtown to walk to other restaurants, shops, and to the ferry. Staff was great.
10
Heather
15. mar. 2024
·
Overnattede 7 nætter
Best beachfront along the strip and super-friendly staff. Also, the resort is perfectly located near shopping and dining options.
Best beachfront along the strip and super-friendly staff. Also, the resort is perfectly located near shopping and dining options.
10
Karen
20. apr. 2024
·
Overnattede 2 nætter
Quiet and peaceful and close to everything.
Quiet and peaceful and close to everything.
10
Casey
30. dec. 2024
·
Overnattede 7 nætter
Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night
Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night
10
Jaime
27. maj 2025
·
Overnattede 3 nætter
Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
10
Traci
1. maj 2024
·
Overnattede 4 nætter
This resort is absolutely as beautiful as the photos you see on the site. My sister and I stayed for a long weekend and reserved a beachfront cottage which I probably would not do again. We learned that all beaches in Mexico are public beaches. Bungalow 5 is right next to the entrance to the beach and the beach was raucous until 4am. The front desk was extremely accommodating and moved us to Bungalow 2, also beachfront. It was extremely windy so the waves were quite loud but they provide ear plugs. When I return, I'll stay in the bungalows further from the beach. The restaurants serve great food and the service was very good. The front desk is extremely helpful. They have security positioned at all entrances and in front of all the beachfront bungalows. The entrance from the street is gated. We felt very safe here. Five stars for beauty, service, accommodations, and the beautiful beach and sunsets. The only delta is the noise right on the beachfront if you stay in the bungalows.
This resort is absolutely as beautiful as the photos you see on the site. My sister and I stayed for a long weekend and reserved a beachfront cottage which I probably would not do again. We learned that all beaches in Mexico are public beaches. Bungalow 5 is right next to the entrance to the beach and the beach was raucous until 4am. The front desk was extremely accommodating and moved us to Bungalow 2, also beachfront. It was extremely windy so the waves were quite loud but they provide ear plugs. When I return, I'll stay in the bungalows further from the beach. The restaurants serve great food and the service was very good. The front desk is extremely helpful. They have security positioned at all entrances and in front of all the beachfront bungalows. The entrance from the street is gated. We felt very safe here. Five stars for beauty, service, accommodations, and the beautiful beach and sunsets. The only delta is the noise right on the beachfront if you stay in the bungalows.
8
MARISOL
8. jul. 2024
·
Overnattede 4 nætter
Husband and I had a great experience. The staff of the Resort was friendly and very helpful. We noticed they are also hard workers, they were keeping the place clean at all times. This Resort is very close to the 5th Avenue the Main Street at Playa de Carmen .. walking distance to many restaurants, stores and fun!
Husband and I had a great experience. The staff of the Resort was friendly and very helpful. We noticed they are also hard workers, they were keeping the place clean at all times. This Resort is very close to the 5th Avenue the Main Street at Playa de Carmen .. walking distance to many restaurants, stores and fun!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Madens kvalitet får hyppig ros - især morgenmaden og Fuego - selvom udvalget kan føles begrænset, når spisesteder er lukket, og buffeten gentages. Flere anmeldelser bemærker højere priser og at all-inclusive eller halv-pension planer har begrænsninger eller kræver drikkepenge.
Relaterede gæsteanmeldelser
6
Mark
6. maj 2024
·
Overnattede 8 nætter
Property is well located. Beach has lots of seaweed. 3 pools not large enough to accommodate all guests. Hotel does weddings and therefore closes down the pool area for wedding party setup which is the only area at this hotel that can accommodate a wedding. Other guests are frequently inconvenienced. This happened twice to us. Restaurants are overpriced for the quality of the food and wine. Staff are friendly but do not anticipate the guest needs. More training needed.
Property is well located. Beach has lots of seaweed. 3 pools not large enough to accommodate all guests. Hotel does weddings and therefore closes down the pool area for wedding party setup which is the only area at this hotel that can accommodate a wedding. Other guests are frequently inconvenienced. This happened twice to us. Restaurants are overpriced for the quality of the food and wine. Staff are friendly but do not anticipate the guest needs. More training needed.
10
Anthony
24. nov. 2025
·
Overnattede 5 nætter
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
8
Erich Michael
22. jan. 2025
·
Overnattede 4 nætter
I don’t typically write reviews. I will try to be fair and give both the good and the bad. The resort is small, which is what my wife and I wanted. It is cleverly configured making it a joy to walk. The winding paths bend through lush wild gardens and at every turn there seems to be a new, undiscovered secret. Because the paths meander through the resort, you can get a decent walk in despite the size of the property. Be respectful though, some paths dead end into the front door of guest accommodations. The accommodations are charming! We opted for a small private beachfront room which was a single concrete hut with a thatch roof. They are cute and serviceable but not overly luxurious. There are no TV’s in the rooms which didn’t matter to my wife and I, but seemed slightly odd. The huts have 0 sound proofing, so if you are looking to get to sleep before 10pm (when the music ends) opt for a garden room near the spa instead. There are only 2 restaurants open currently: the buffet and the ocean side restaurant. The buffet is nothing special. Fuego, the ocean side restaurant, though, has some truly stand out dishes. Take my advice: be adventurous and try some of their more unique offerings and the chef specials. You will not regret it. The beach front is small but comfortable. There is also a charming touristy strip of shops and restaurants literally just outside of the resort that are safe to explore. Service was not 5 star: staff we friendly enough just not very attentive.
I don’t typically write reviews. I will try to be fair and give both the good and the bad. The resort is small, which is what my wife and I wanted. It is cleverly configured making it a joy to walk. The winding paths bend through lush wild gardens and at every turn there seems to be a new, undiscovered secret. Because the paths meander through the resort, you can get a decent walk in despite the size of the property. Be respectful though, some paths dead end into the front door of guest accommodations. The accommodations are charming! We opted for a small private beachfront room which was a single concrete hut with a thatch roof. They are cute and serviceable but not overly luxurious. There are no TV’s in the rooms which didn’t matter to my wife and I, but seemed slightly odd. The huts have 0 sound proofing, so if you are looking to get to sleep before 10pm (when the music ends) opt for a garden room near the spa instead. There are only 2 restaurants open currently: the buffet and the ocean side restaurant. The buffet is nothing special. Fuego, the ocean side restaurant, though, has some truly stand out dishes. Take my advice: be adventurous and try some of their more unique offerings and the chef specials. You will not regret it. The beach front is small but comfortable. There is also a charming touristy strip of shops and restaurants literally just outside of the resort that are safe to explore. Service was not 5 star: staff we friendly enough just not very attentive.
8
Tamia
3. jun. 2024
·
Overnattede 4 nætter
All of the staff were friendly and helpful! The beach had a lot of seaweed this time of year compared to my last visit which was in the month of October. One of the restaurants "La Cocina" was closed and the price for the all inclusive package wasn\'t altered in consideration of that. Other resorts along the beach were loud at night sometimes even up to early hours in the morning. The resort had 2 open restaurants, 2 bars, a giftshop/Starbucks, and an arts/crafts area. They had spa on the resort called "Revive" which had great service, but the massages were overpriced. There were a few excursions offered along the Playa Del Carmen beachfront, but not near as many as Cancun had. Overall, it was a good experience, but I feel as if more could have been included with the packages offered.
All of the staff were friendly and helpful! The beach had a lot of seaweed this time of year compared to my last visit which was in the month of October. One of the restaurants "La Cocina" was closed and the price for the all inclusive package wasn\'t altered in consideration of that. Other resorts along the beach were loud at night sometimes even up to early hours in the morning. The resort had 2 open restaurants, 2 bars, a giftshop/Starbucks, and an arts/crafts area. They had spa on the resort called "Revive" which had great service, but the massages were overpriced. There were a few excursions offered along the Playa Del Carmen beachfront, but not near as many as Cancun had. Overall, it was a good experience, but I feel as if more could have been included with the packages offered.
8
Clayton
25. apr. 2024
·
Overnattede 7 nætter
Great place and great staff! Only reason it’s not 5 stars is the dining options are only 2 and the food was kind of on repeat. Beautiful though!
Great place and great staff! Only reason it’s not 5 stars is the dining options are only 2 and the food was kind of on repeat. Beautiful though!
8
Louise
1. dec. 2024
·
Overnattede 14 nætter
Beautiful property! Good Beach. The bar and restaurant staff are incredible. The front desk staff-not so much. Food is good, but more variety would be better. The buffet gets boring as it’s the same thing all the time.
Beautiful property! Good Beach. The bar and restaurant staff are incredible. The front desk staff-not so much. Food is good, but more variety would be better. The buffet gets boring as it’s the same thing all the time.
8
John W.
10. aug. 2024
·
Overnattede 6 nætter
The Mahekal was excellent, we really enjoyed our stay. Disappointed in Expedia though. After purchasing the package, the Mahekal reached out to inform me a two different fees that would be charged upon arrival. It was $400 extra for all inclusive (which was well worth it) but the hotel needed an additional $15 a day per person payable onsite that Expedia did not mention. Expedia didn’t help at all.
The Mahekal was excellent, we really enjoyed our stay. Disappointed in Expedia though. After purchasing the package, the Mahekal reached out to inform me a two different fees that would be charged upon arrival. It was $400 extra for all inclusive (which was well worth it) but the hotel needed an additional $15 a day per person payable onsite that Expedia did not mention. Expedia didn’t help at all.
10
JANET
2. okt. 2024
·
Overnattede 4 nætter
The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
10
Rolando
20. sep. 2025
·
Overnattede 6 nætter
Excellent resort, customer services and quality of the food and drinks
Excellent resort, customer services and quality of the food and drinks
8
Heather
19. nov. 2024
·
Overnattede 4 nætter
The only complaint I have is with the dinner food at the buffet. Never ate lunch there so I can’t speak to that. Breakfast was pretty good. Dinner was not good, I recommend eating at Fuego or off the resort.
The only complaint I have is with the dinner food at the buffet. Never ate lunch there so I can’t speak to that. Breakfast was pretty good. Dinner was not good, I recommend eating at Fuego or off the resort.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Cecilie Rosenørn
2. aug. 2026
·
Overnattede 5 nætter
Det mest magiske sted! Lokationen er god, direkte adgang til strand og pool. Personalet er så søde. Franko og de andre mænd skulle beskære palmer med kokos og sørgede for vi fik friske kokosnødder at drikke. Sikkerhedsmænd, personalet i restauranten og reception - alle er bare så søde og venlige! Maden er god, både morgenmad og roomservice :)
Det mest magiske sted! Lokationen er god, direkte adgang til strand og pool. Personalet er så søde. Franko og de andre mænd skulle beskære palmer med kokos og sørgede for vi fik friske kokosnødder at drikke. Sikkerhedsmænd, personalet i restauranten og reception - alle er bare så søde og venlige! Maden er god, både morgenmad og roomservice :)
8
Michael
15. feb. 2024
·
Overnattede 6 nætter
Lidt slidt hotel men med en fantastisk beliggenhed. Meget venligt personale.
Lidt slidt hotel men med en fantastisk beliggenhed. Meget venligt personale.
10
Marianne
4. jan. 2022
·
Overnattede 1 nat
Fantastisk opphold på nydelig sted.
Fantastisk opphold på nydelig sted.
10
Jenna
28. jul. 2026
·
Overnattede 1 nat
Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!
Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!
2
Leonardo
20. jul. 2026
·
Overnattede 1 nat
Equipe de funcionários péssima. Como o hotel não estava cheio, acredito que coloquem poucos funcionários para trabalhar. Mesmo assim, funcionários incapacitados. Tudo demora. Não me entregaram a garrafa de bebida que tinha direito devido a reserva realizada por aqui. Várias áreas fechadas. Somente um local para comida disponível. Várias obras ocorrendo no hotel. Fechadura eletrônica do quarto quebrada. Cama média em relação a conforto. Não fiquem nesse hotel. O preço é muito caro comparado a outros.
Equipe de funcionários péssima. Como o hotel não estava cheio, acredito que coloquem poucos funcionários para trabalhar. Mesmo assim, funcionários incapacitados. Tudo demora. Não me entregaram a garrafa de bebida que tinha direito devido a reserva realizada por aqui. Várias áreas fechadas. Somente um local para comida disponível. Várias obras ocorrendo no hotel. Fechadura eletrônica do quarto quebrada. Cama média em relação a conforto. Não fiquem nesse hotel. O preço é muito caro comparado a outros.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 12:00
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 220.2586722625732USD
- 2026-09-19: 147.04844918518066USD
- 2026-09-20: 128.89782341766357USD
- 2026-09-21: 122.90240351257323USD
- 2026-09-22: 122.6147016166687USD
- 2026-09-23: 122.47756350860595USD
- 2026-09-24: 128.45242889938353USD
- 2026-09-25: 126.32639850311278USD
- 2026-09-26: 131.8937117515564USD
- 2026-09-27: 118.57387852554321USD
- 2026-09-28: 113.90571799545287USD
- 2026-09-29: 113.64108409729003USD
- 2026-09-30: 113.90571799545287USD
- 2026-10-01: 107.91029809036255USD
- 2026-10-02: 112.91243663635254USD
- 2026-10-03: 112.91243663635254USD
- 2026-10-04: 113.36489868469238USD
- 2026-10-05: 112.09145587997436USD
- 2026-10-06: 112.91243663635254USD
- 2026-10-07: 112.90744470062255USD
- 2026-10-08: 112.42553023147582USD
- 2026-10-09: 118.09796313705444USD
- 2026-10-10: 123.9099775718689USD
- 2026-10-11: 125.53602619476318USD
- 2026-10-12: 125.40205840377807USD
- 2026-10-13: 125.40205840377807USD
- 2026-10-14: 125.40205840377807USD
- 2026-10-15: 125.40205840377807USD
- 2026-10-16: 125.40205840377807USD
- 2026-10-17: 158.1413536087036USD
- 2026-10-18: 121.10121676559447USD
- 2026-10-19: 125.40205840377807USD
- 2026-10-20: 131.89909778747557USD
- 2026-10-21: 130.90581642837523USD
- 2026-10-22: 124.90325893096923USD
- 2026-10-23: 135.94979965667724USD
- 2026-10-24: 140.89324354782104USD
- 2026-10-25: 119.39971985092163USD
- 2026-10-26: 125.41776986465453USD
- 2026-10-27: 131.89909778747557USD
- 2026-10-28: 198.85071209564208USD
- 2026-10-29: 198.86337584838867USD
- 2026-10-30: 203.858359286499USD
- 2026-10-31: 198.85071209564208USD
- 2026-11-01: 208.8489288024902USD
- 2026-11-02: 208.860489074707USD
- 2026-11-03: 244.84011982421873USD
- 2026-11-04: 246.84097524261472USD
- 2026-11-05: 305.80896046447754USD
- 2026-11-06: 287.8155894302368USD
- 2026-11-07: 266.258501751709USD
- 2026-11-08: 212.85505356140135USD
- 2026-11-09: 195.86618260498045USD
- 2026-11-10: 281.75529187622067USD
- 2026-11-11: 279.8193141067505USD
- 2026-11-12: 333.7634152099609USD
- 2026-11-13: NO DATA
- 2026-11-14: 444.73250002441404USD
- 2026-11-15: 307.77494239501954USD
- 2026-11-16: 279.80062499999997USD
- 2026-11-17: 279.80062499999997USD
- 2026-11-18: 132.8923791465759USD
Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 17.00. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Dette overnatningssted ligger i nærheden af flere barer og natklubber, som kan være støjende. Det anførte obligatoriske servicegebyr, der opkræves ved indtjekning, gælder kun for reservationer med alt inklusive.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: USD 100.00 per night
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Fester og events (inkl. familiesammenkomster, fødselsdagsfester og bryllupper) er tilladt på stedet. Maks. antal deltagere: 100
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, vinduesikring og udendørsbelysning
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 07.00 til kl. 19.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Op til 2 børn i alderen 4 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Hotellet tillader kun kæledyr på specifikke værelser, og der gælder desuden andre begrænsninger for kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster skal henvende sig direkte til hotellet via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for morgenmad tilberedt efter bestilling: 27 USD for voksne og 27 USD for børn (cirkapriser)
- Gebyr for lufthavnstransport: 302 USD pr. person (retur)
- Gebyr pr. barn for lufthavnstransport: 302 USD (retur), (fra 5 til 12 år)
- Tillægsgebyr for kæledyr: USD 30.25 pr. enhed pr. nat
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Bar ved poolen
Familierum
Beach Sun Loungers
Serviceydelser
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Privat strand
Have
Strand - i nærheden
Dykning
Cykling
Billiard
Udendørs pool
Livemusik
Pool (Infinity)
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Parkering
Transport til/Fra lufthavn
Internet
Gratis wi-fi