Viva Azteca by Wyndham, A Trademark All Inclusive Resort
US$ 347
/noite
Média para setembro
Preços para Viva Azteca by Wyndham, A Trademark All Inclusive Resort
Selecione datas para ver preços e disponibilidade
US$ 347
/noite
Média para setembro
Preços médios mensais
Em Viva Azteca by Wyndham, A Trademark All Inclusive Resort, o preço por noite é, em média, US$ 321 no mês mais barato (agosto) e US$ 549 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 526 |
| fevereiro | US$ 549 |
| março | US$ 524 |
| abril | US$ 409 |
| maio | US$ 397 |
| junho | US$ 366 |
| julho | US$ 345 |
| agosto | US$ 321 |
| setembro | US$ 347 |
| outubro | US$ 345 |
| novembro | US$ 381 |
| dezembro | US$ 439 |
J
F
M
A
M
J
J
A
set. · US$ 347
S
O
N
D
Mais caro: fevereiro (aprox. US$ 549)
Mais barato: agosto (aprox. US$ 321)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, Sauna e uma sala de fitness. As facil...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, Sauna e uma sala de fitness. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Playa del Carmen? Este alojamento dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 607 metros quadrados. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina.
Quartos
Sinta-se em casa num dos 339 quartos com decoração personalizada, com uma máquina de café expresso e Smart TV. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia nViva Azteca by Wyndham, A Trademark Resort em Playa del Carmen (Playacar), ficará a alguns passos de Clube de Golfe de Playacar e a 4 minuto(s) de carro de Calle Quinta Avenida. Este alojamento com tudo incluído está a 3,4 km (2,1 mi) de Playa Mamitas e a 7,9 km (4,9 mi) de Parque Temático de Xplor.
O que há nas proximidades
Ruínas Maias de Playacar(0.3 milhas)
Playacar(0.5 milhas)
Ciclovia no Paseo Xaman-Ha(0.5 milhas)
Aviário de Xaman Ha(0.6 milhas)
Plaza Paraiso(1 milhas)
Paseo del Carmen(1 milhas)
Calle Quinta Avenida(1.1 milhas)
Terminal Marítimo de Playa Del Carmen(1.1 milhas)
Parque dos Fundadores(1.2 milhas)
Portal Maya(1.2 milhas)
Playa del Carmen (praia principal)(1.3 milhas)
Chabad Playa del Carmen(1.4 milhas)
Mercado Playa del Carmen(1.4 milhas)
3D Museum of Wonders(1.5 milhas)
Museu Frida Kahlo(1.5 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(20.3 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(36.5 milhas)
Localização
Avenida Paseo Xaman-Ha 8 Lote Hotelero 1, Playacar Zona Hotelera, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Ruínas Maias de Playacar (0.3 milhas)
Playacar (0.5 milhas)
Ciclovia no Paseo Xaman-Ha (0.5 milhas)
Aviário de Xaman Ha (0.6 milhas)
Plaza Paraiso (1 milhas)
Paseo del Carmen (1 milhas)
Opções de quartos
6
Quarto Superior, 2 camas queen-size, não fumadores (Ocean)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
460 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
8
Quarto Superior, 1 cama king-size, não fumadores (Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
373 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Superior, 2 camas queen-size, não fumadores (Garden)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
373 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Superior, 1 cama king-size, não fumadores
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
373 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Superior, 2 camas queen-size, não fumadores (Pool)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
373 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto, 1 cama queen-size, acessível, não fumadores (Garden View)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 3
373 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Viva Azteca by Wyndham, A Trademark All Inclusive Resort
8.2
Muito Bom
Com base em 1.005 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
43%
Família
39%
Grupos
14%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em muitas avaliações do Viva Azteca by Wyndham, A Trademark All Inclusive Resort, os hóspedes elogiam consistentemente a simpatia da equipe, a limpeza das instalações e a bela e tranquila localização na praia de Playacar. No entanto, as opiniões sobre a qualidade da comida, as reservas e as comodidades são mais variadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em muitas avaliações do Viva Azteca by Wyndham, A Trademark All Inclusive Resort, os hóspedes elogiam consistentemente a simpatia da equipe, a limpeza das instalações e a bela e tranquila localização na praia de Playacar. No entanto, as opiniões sobre a qualidade da comida, as reservas e as comodidades são mais variadas.
Os viajantes apreciam o layout compacto e adequado para famílias, as atividades diurnas e os shows, e a possibilidade de usar o Viva Maya nas proximidades para ter mais opções. As desvantagens comuns incluem a qualidade inconsistente do buffet e a comida morna, a disponibilidade limitada de reservas nos restaurantes especializados e a falta de ar condicionado no buffet e em outras áreas comuns. Os quartos são básicos e podem parecer desatualizados ou úmidos, com algum barulho perto do entretenimento noturno; várias avaliações também mencionam o rigor na aplicação das regras e a prioridade dada aos hóspedes VIP. Espere uma estadia limpa e tranquila, com uma ótima praia, mas com opções de refeições modestas e menos conveniências.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Resort pequeno e fácil de explorar, com uma praia agradável, atividades diárias e shows, um clube infantil popular e acesso a comodidades adicionais no Viva Maya. As desvantagens incluem apenas uma piscina, sem elevadores, fechamento antecipado da piscina e a ausência de serviço de bebidas na piscina e na praia; áreas exclusivas para hóspedes VIP e uma política rigorosa em relação às toalhas são observadas.
Avaliações dos hóspedes relacionadas
10
Sarah
1 de ago. de 2024
·
A estadia foi de 4 noites
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
10
reeza
19 de abr. de 2025
·
A estadia foi de 5 noites
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
10
Sergio
12 de jun. de 2025
·
A estadia foi de 5 noites
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
8
Brandon
14 de fev. de 2023
·
A estadia foi de 5 noites
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
10
GASPAR J
17 de jul. de 2024
·
A estadia foi de 7 noites
The staff that received us on arrival were rude and not helpful at all. The staff member basically asked us to take a picture of the map on the counter and to fend for ourselves. Pool time closure is too early especially when kids want to splash in the pool later than 8pm.
The staff that received us on arrival were rude and not helpful at all. The staff member basically asked us to take a picture of the map on the counter and to fend for ourselves. Pool time closure is too early especially when kids want to splash in the pool later than 8pm.
8
Alexa
19 de jan. de 2024
·
A estadia foi de 7 noites
Amazing vacation for a great price! The staff are extremely friendly. Gorgeous beach and lovely pool. The pool stays fairly quiet during the day but various activities planned if you want. The food at the buffet was good, the a la carte restaurants weren’t amazing. We found our dining experience better at the Maya hotel. The rooms had good AC. Nothing special but clean and comfy The staff work very hard with the shows and were always very entertaining and involved themself in the dancing/disco afterwards. Perfect walking distance to lots of shops and 5th avenue You feel extremely safe in the complex and there was even bikes provided to tour around Truly the best beach we have been too
Amazing vacation for a great price! The staff are extremely friendly. Gorgeous beach and lovely pool. The pool stays fairly quiet during the day but various activities planned if you want. The food at the buffet was good, the a la carte restaurants weren’t amazing. We found our dining experience better at the Maya hotel. The rooms had good AC. Nothing special but clean and comfy The staff work very hard with the shows and were always very entertaining and involved themself in the dancing/disco afterwards. Perfect walking distance to lots of shops and 5th avenue You feel extremely safe in the complex and there was even bikes provided to tour around Truly the best beach we have been too
8
Juan
22 de jul. de 2023
·
A estadia foi de 4 noites
Overall it was a good stay, didn’t like that there is no waitresses or waiters walking around. If you need a drink from the beach you have to walk all the way back to the one bar by the pool area.
Overall it was a good stay, didn’t like that there is no waitresses or waiters walking around. If you need a drink from the beach you have to walk all the way back to the one bar by the pool area.
6
Abhishek
31 de dez. de 2024
·
A estadia foi de 6 noites
Pros: Small resort. Easy walk from rooms to pool and beach.great for families with young kids. Staff do a good job of cleaning rooms etc. Good specialty restaurant xulha and the italian one. No reservations required for these. Quieter than other resorts by the pool Cons: Dated rooms and facility. Sucks for vegetarians. Unclear signage and cross contamination with things placed right next to each other. No beach bar or service No.pool side service. Entertainment staff lack enthusiasm to.involve people in activities. Resort is in playacar hotel zone. Quick taxi ride to downtown which has a great walkable street with tons of vibrant restaurants, bars, clubs.
Pros: Small resort. Easy walk from rooms to pool and beach.great for families with young kids. Staff do a good job of cleaning rooms etc. Good specialty restaurant xulha and the italian one. No reservations required for these. Quieter than other resorts by the pool Cons: Dated rooms and facility. Sucks for vegetarians. Unclear signage and cross contamination with things placed right next to each other. No beach bar or service No.pool side service. Entertainment staff lack enthusiasm to.involve people in activities. Resort is in playacar hotel zone. Quick taxi ride to downtown which has a great walkable street with tons of vibrant restaurants, bars, clubs.
8
Barbara
22 de fev. de 2025
·
A estadia foi de 5 noites
Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great
Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great
10
Przemyslaw
1 de jan. de 2025
·
A estadia foi de 6 noites
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A maioria dos hóspedes destaca a limpeza das instalações, dos quartos e da praia bem cuidada. Uma minoria relata odores de mofo ou umidade e problemas ocasionais, como manchas de bolor ou vazamentos.
Avaliações dos hóspedes relacionadas
6
Blake
18 de out. de 2023
·
A estadia foi de 7 noites
Hotel room was very dirty throughout the entire 8 day stay. Clealiness never improved. The shower barely dribbled and there was spots of black mold on the shower ceiling.
Hotel room was very dirty throughout the entire 8 day stay. Clealiness never improved. The shower barely dribbled and there was spots of black mold on the shower ceiling.
10
Patrick Richard
14 de mar. de 2023
·
A estadia foi de 7 noites
Resort is very small, it was extremely clean and well kept.
Resort is very small, it was extremely clean and well kept.
10
Keith
12 de jun. de 2025
·
A estadia foi de 7 noites
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
8
Silvia
15 de abr. de 2024
·
A estadia foi de 3 noites
Nous avons beaucoup aimé l'hôtel (pas trop grand). La piscine et la plage sont agréables et il y a suffisamment de transats. La plage est nettoyée. Le buffet pourrait être plus varié et dommage que la salle soit partiellement fermée. Les snacks à la piscine ne sont pas bons.
Nous avons beaucoup aimé l'hôtel (pas trop grand). La piscine et la plage sont agréables et il y a suffisamment de transats. La plage est nettoyée. Le buffet pourrait être plus varié et dommage que la salle soit partiellement fermée. Les snacks à la piscine ne sont pas bons.
10
Sylvie
30 de jul. de 2023
·
A estadia foi de 7 noites
Very clean, beautiful emplacement , trees, flowers
Very clean, beautiful emplacement , trees, flowers
10
Joe
27 de nov. de 2025
·
A estadia foi de 5 noites
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
8
Larry
25 de fev. de 2024
·
A estadia foi de 6 noites
Quiet rooms, wish there was more room on the balcony for sitting with morning coffee. Food was ok, but many items were cold. Staff was pleasant and professional. Room was always cleaned well. Beach was in good shape and cleaned of sea weed and raked every morning.
Quiet rooms, wish there was more room on the balcony for sitting with morning coffee. Food was ok, but many items were cold. Staff was pleasant and professional. Room was always cleaned well. Beach was in good shape and cleaned of sea weed and raked every morning.
10
Matthew
7 de out. de 2025
·
A estadia foi de 7 noites
This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!)
This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!)
4
Darvin
20 de jul. de 2025
·
A estadia foi de 7 noites
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
10
Eric
6 de abr. de 2025
·
A estadia foi de 5 noites
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são básicos e um tanto desatualizados; o conforto varia com camas firmes para alguns, Wi‑Fi fraco no quarto, poucos ganchos/espaço para guardar objetos e ar condicionado difícil de regular. O barulho pode vir dos shows noturnos ou das portas adjacentes, e alguns quartos podem parecer úmidos.
Avaliações dos hóspedes relacionadas
8
Manuel
20 de mai. de 2025
·
A estadia foi de 3 noites
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
6
Adriana
9 de jul. de 2024
·
A estadia foi de 4 noites
Great location and safe. Small resort but great staff and very clean. The only thing I did not like is how outdated the rooms were.
Great location and safe. Small resort but great staff and very clean. The only thing I did not like is how outdated the rooms were.
6
Jody
16 de dez. de 2025
·
A estadia foi de 9 noites
First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.
First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.
8
Lisa
6 de ago. de 2024
·
A estadia foi de 5 noites
I enjoyed my stay at this hotel. The staff was very friendly and helpful everywhere we went. I wish we could’ve had more dinner reservations as we were only allowed 2 during our 5 night stay. Also the balconies could use some drying racks or other ways to hang our wet bathing suits and things as nothing was drying in the room.
I enjoyed my stay at this hotel. The staff was very friendly and helpful everywhere we went. I wish we could’ve had more dinner reservations as we were only allowed 2 during our 5 night stay. Also the balconies could use some drying racks or other ways to hang our wet bathing suits and things as nothing was drying in the room.
4
Darvin
20 de jul. de 2025
·
A estadia foi de 7 noites
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
8
Rena
12 de mai. de 2024
·
A estadia foi de 9 noites
The first all-inclusive hotel I’ve ever been to that did not refill the fridge in the room. Staff is absolutely incredible.
The first all-inclusive hotel I’ve ever been to that did not refill the fridge in the room. Staff is absolutely incredible.
8
Maria Lorena
16 de mar. de 2024
·
A estadia foi de 6 noites
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
8
WENDY T
22 de out. de 2024
·
A estadia foi de 10 noites
The hotel itself is an older one and some of the stairs and inner court yard are showing signs of wear and tear. The area around the hotel is beautifully maintained and clean. The staff is courteous and helpful, though not all of them speak English. We stayed in a room very close to the lobby bar and theater. Each night the noise, music, and dancing kept us awake sometimes till after midnight. The buffet has a large selection, trying to please people from all different countries. The Ala Carte restaurants no longer require a reservation which is nice. The beds are too firm and the pillows were flat. We had sore hips and necks each morning. And the thermostats were impossible to figure out. We were either freezing or throwing covers off because it was too warm. Also there needs to be a guide for the TV on how to change the languages.
The hotel itself is an older one and some of the stairs and inner court yard are showing signs of wear and tear. The area around the hotel is beautifully maintained and clean. The staff is courteous and helpful, though not all of them speak English. We stayed in a room very close to the lobby bar and theater. Each night the noise, music, and dancing kept us awake sometimes till after midnight. The buffet has a large selection, trying to please people from all different countries. The Ala Carte restaurants no longer require a reservation which is nice. The beds are too firm and the pillows were flat. We had sore hips and necks each morning. And the thermostats were impossible to figure out. We were either freezing or throwing covers off because it was too warm. Also there needs to be a guide for the TV on how to change the languages.
8
Terry
14 de out. de 2024
·
A estadia foi de 4 noites
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
8
William
26 de dez. de 2023
·
A estadia foi de 8 noites
The stay here was good. Beautiful Beach! Pool is OK, nothing great. More for the kids. But when you have a beach like this who needs a pool! Our room was good. Could have used another garbage can in the room and some more towel hangers, but overall was an amazing stay.
The stay here was good. Beautiful Beach! Pool is OK, nothing great. More for the kids. But when you have a beach like this who needs a pool! Our room was good. Could have used another garbage can in the room and some more towel hangers, but overall was an amazing stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O atendimento é amplamente descrito como simpático e atencioso. No entanto, várias avaliações mencionam interações lentas ou pouco úteis na recepção, ofertas insistentes de timeshare, o rigor na aplicação das regras (por exemplo, toalhas/visitantes) e confusão em relação ao aplicativo e à reserva de jantares.
Avaliações dos hóspedes relacionadas
2
Mikayla Jane
6 de mar. de 2025
·
A estadia foi de 4 noites
The property was exactly what we thought it would be as far as looks! The beach and pool were the best parts of the resort. Unfortunately we had terrible customer service from the time we arrived to the time we departed. There was transportation from airport to resort advertised on the booking. When I called to schedule I was told three different things by three different people. Upon arrival to Mexico, we had to find our own transportation to the resort. When attempting to book it for departure back to the airport we were told they didn’t even have a shuttle. Strange thing was, as we were in our own transportation back to the airport we saw a large shuttle in front of us with big words VIVA AZTECA. So that was clearly a lie. Staff was rude and not accommodating. The restaurants were less than great. We were expecting much better cuisine quality. Overall I would not recommend this specific resort to anyone I know!
The property was exactly what we thought it would be as far as looks! The beach and pool were the best parts of the resort. Unfortunately we had terrible customer service from the time we arrived to the time we departed. There was transportation from airport to resort advertised on the booking. When I called to schedule I was told three different things by three different people. Upon arrival to Mexico, we had to find our own transportation to the resort. When attempting to book it for departure back to the airport we were told they didn’t even have a shuttle. Strange thing was, as we were in our own transportation back to the airport we saw a large shuttle in front of us with big words VIVA AZTECA. So that was clearly a lie. Staff was rude and not accommodating. The restaurants were less than great. We were expecting much better cuisine quality. Overall I would not recommend this specific resort to anyone I know!
6
Daniel
30 de mar. de 2023
·
A estadia foi de 5 noites
The hotel is nice and however we did not get the chance to eat in all the restaurants because you needed an appointment and everything was reserved, on the bright side- we were greeted with a smile and treated so well by Mr. Rene Munoz in buffet the nopal that I had to write this review...... That made a difference ,so I thank you Rene
The hotel is nice and however we did not get the chance to eat in all the restaurants because you needed an appointment and everything was reserved, on the bright side- we were greeted with a smile and treated so well by Mr. Rene Munoz in buffet the nopal that I had to write this review...... That made a difference ,so I thank you Rene
10
Sarah
1 de ago. de 2024
·
A estadia foi de 4 noites
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
8
Salvador
26 de set. de 2024
·
A estadia foi de 6 noites
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
6
MARLENE
12 de mar. de 2025
·
The resort is beautiful, food is great, beach amazing HOWEVER our staff ruin the good vibe!!!!… the RULE!!!!! The staff is stiff and fixated on enforcing the black and white rules For instance: they would only give you one swim towel per day, they wouldn’t want to change the towel for us it even if it rained allllll day! We are there to swim!!! One towel is not enough! without sun! staff is stubborn and would not allow reasoning! So we had to air dry as there is not way for guests to dry towels! Another thing, a cousin came over to say hello, and they wouldnt let us have a visit in the lobby, because the rule is only guest can set foot in the property! Even the lobby. They were on our backs to get off the lobby and have the visit on the side of road! Again! This resort is not focused on how to make the stay for guests enjoyable. They are fixated on the rules! Wouldn’t recommend this place, even though it was a beautiful resort. :(
The resort is beautiful, food is great, beach amazing HOWEVER our staff ruin the good vibe!!!!… the RULE!!!!! The staff is stiff and fixated on enforcing the black and white rules For instance: they would only give you one swim towel per day, they wouldn’t want to change the towel for us it even if it rained allllll day! We are there to swim!!! One towel is not enough! without sun! staff is stubborn and would not allow reasoning! So we had to air dry as there is not way for guests to dry towels! Another thing, a cousin came over to say hello, and they wouldnt let us have a visit in the lobby, because the rule is only guest can set foot in the property! Even the lobby. They were on our backs to get off the lobby and have the visit on the side of road! Again! This resort is not focused on how to make the stay for guests enjoyable. They are fixated on the rules! Wouldn’t recommend this place, even though it was a beautiful resort. :(
6
Giselle Herrera
12 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.
Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.
10
Michelle
19 de abr. de 2025
·
A estadia foi de 7 noites
Walkable, friendly staff, great service
Walkable, friendly staff, great service
10
Joe
27 de nov. de 2025
·
A estadia foi de 5 noites
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
8
Maria Lorena
16 de mar. de 2024
·
A estadia foi de 6 noites
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
10
Mat
30 de jun. de 2025
·
A estadia foi de 7 noites
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado na área cercada de Playacar, o resort transmite uma sensação de segurança e fica a uma curta distância a pé de lojas e da 5ª Avenida, com fácil acesso à praia. É mais adequado para famílias e estadias tranquilas do que para quem procura vida noturna agitada.
Avaliações dos hóspedes relacionadas
10
Linda
4 de jan. de 2023
·
A estadia foi de 19.360 noites
Great smaller place that's super cute and safe. Love the pool and the beach is amazing in this area!
Great smaller place that's super cute and safe. Love the pool and the beach is amazing in this area!
8
Roela P.
24 de abr. de 2024
·
A estadia foi de 6 noites
The property was well maintained. Easy access from the pool to the beach and it is safe.
The property was well maintained. Easy access from the pool to the beach and it is safe.
10
Katherine
7 de jul. de 2025
·
A estadia foi de 6 noites
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
10
Stephanie
13 de mar. de 2024
·
A estadia foi de 5 noites
This was a great stay for our first time in Mexico! Gorgeous beach and within walking to 5th avenue (probably over a mile walk) and great shops across the way. Food and drinks were good. There was staff consistently cleaning communal areas and our room was cleaned everyday. Who needs top end when you can get the beauty and all-inclusive here?
This was a great stay for our first time in Mexico! Gorgeous beach and within walking to 5th avenue (probably over a mile walk) and great shops across the way. Food and drinks were good. There was staff consistently cleaning communal areas and our room was cleaned everyday. Who needs top end when you can get the beauty and all-inclusive here?
8
william
5 de set. de 2024
·
A estadia foi de 8 noites
location and beach
location and beach
10
Shelly
16 de abr. de 2025
·
A estadia foi de 4 noites
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting!
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting!
10
Roza
11 de jan. de 2024
·
A estadia foi de 6 noites
Viva Azteca is a small lovely resort in Playacar, which is a beautiful, safe, gated area. The beach is beautiful. The entertainment staff is super friendly and works very hard. The service is great. Rooms are basic.
Viva Azteca is a small lovely resort in Playacar, which is a beautiful, safe, gated area. The beach is beautiful. The entertainment staff is super friendly and works very hard. The service is great. Rooms are basic.
10
BLAKE EDWARD
22 de jun. de 2025
·
A estadia foi de 3 noites
Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
10
Tricia I
20 de nov. de 2024
·
A estadia foi de 5 noites
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
10
Amelia Marie
25 de dez. de 2024
·
A estadia foi de 7 noites
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A alimentação é inconsistente: alguns apreciaram os restaurantes especializados e a variedade, mas muitos mencionam um buffet repetitivo ou morno, bebidas fracas e dificuldade em conseguir reservas. Vários também observam que o buffet principal não tem ar condicionado.
Avaliações dos hóspedes relacionadas
8
Manuel
20 de mai. de 2025
·
A estadia foi de 3 noites
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
6
Lindsey
30 de dez. de 2024
·
A estadia foi de 6 noites
Viva Azteca is a very quiet property, which could be good. We had a pool and bar view room, and it was still very quiet. The food at the buffet is horrible, minus the omelets. The restaurants were all blah at best. We had 4 people and tried something different each and only found 1 option that we thought was ok. We tried all 3 restaurants on site. We tried to go to Viva Maya 3 hotels down to try a restaurant, but reservations were required and they were not able to make us reservations for the duration of our stay. We did eat at their buffet instead, which did have better food than Viva Azteca. If food doesn't matter to you at your "all inclusive" then Viva Azteca could be a good option.
Viva Azteca is a very quiet property, which could be good. We had a pool and bar view room, and it was still very quiet. The food at the buffet is horrible, minus the omelets. The restaurants were all blah at best. We had 4 people and tried something different each and only found 1 option that we thought was ok. We tried all 3 restaurants on site. We tried to go to Viva Maya 3 hotels down to try a restaurant, but reservations were required and they were not able to make us reservations for the duration of our stay. We did eat at their buffet instead, which did have better food than Viva Azteca. If food doesn't matter to you at your "all inclusive" then Viva Azteca could be a good option.
10
Cesar Mauricio
17 de out. de 2023
·
A estadia foi de 4 noites
This place was excellent food staff, but a/c in dining area is missing and that’s a problem.
This place was excellent food staff, but a/c in dining area is missing and that’s a problem.
6
lorena
28 de dez. de 2024
·
A estadia foi de 4 noites
The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
8
Patrick D
29 de abr. de 2023
·
A estadia foi de 4 noites
We loved the resort as a whole. The atmosphere is very relaxing and tropical. The rooms were clean and spacious. The pools were nice and not overly crowded, although it was a littlw hard to find a lounger. The beach was amazing with lots of trees for shade. The sargassam was removed from the beach. Beach volleyball was played 2 times a day and was great. The buffet was one of the better buffets we have had at an AI. The food at the Japanese restaurant and Italian restraunt was very good. Just don't orderer the wine, it is awful. We did not get to try the Mexican restaurant because it was full. Also, we only could book 2 restraunts for our 5 day stay. There was a bar and food available almoat 24hours a day. That was cool. Overall, we loved this resort. The only complaint was the lack of food and drink service at the pool and beach. Anytime we wanted something we had to walk all the way up from the beach.
We loved the resort as a whole. The atmosphere is very relaxing and tropical. The rooms were clean and spacious. The pools were nice and not overly crowded, although it was a littlw hard to find a lounger. The beach was amazing with lots of trees for shade. The sargassam was removed from the beach. Beach volleyball was played 2 times a day and was great. The buffet was one of the better buffets we have had at an AI. The food at the Japanese restaurant and Italian restraunt was very good. Just don't orderer the wine, it is awful. We did not get to try the Mexican restaurant because it was full. Also, we only could book 2 restraunts for our 5 day stay. There was a bar and food available almoat 24hours a day. That was cool. Overall, we loved this resort. The only complaint was the lack of food and drink service at the pool and beach. Anytime we wanted something we had to walk all the way up from the beach.
8
Brandon
14 de fev. de 2023
·
A estadia foi de 5 noites
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
6
Jordan G
18 de nov. de 2024
·
A estadia foi de 16 noites
I give it an average review because while it is a good value priced “resort” the food has really degraded. This was our 5th trip to either Maya or Azteca in 4 years and probably our last. Would rather pay more for better food. Had dinner almost every night on 5th avenue. “Specialty Restaurants” on site have REALLY gotten worse.
I give it an average review because while it is a good value priced “resort” the food has really degraded. This was our 5th trip to either Maya or Azteca in 4 years and probably our last. Would rather pay more for better food. Had dinner almost every night on 5th avenue. “Specialty Restaurants” on site have REALLY gotten worse.
8
Tania
2 de jan. de 2023
·
A estadia foi de 19.352 noites
Property was clean, staff was friendly, beach was beautiful as was the pool. Drinks were weak and food was repetitive. It was impossible to get reservations for the restaurants so we always ate at the buffet. Not too bad for the price.
Property was clean, staff was friendly, beach was beautiful as was the pool. Drinks were weak and food was repetitive. It was impossible to get reservations for the restaurants so we always ate at the buffet. Not too bad for the price.
6
Jennifer Lorraine
23 de dez. de 2024
·
A estadia foi de 4 noites
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
8
Melissa Isabel
22 de dez. de 2024
·
A estadia foi de 7 noites
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Michelle
23 de ago. de 2024
·
A estadia foi de 6 noites
No ac
No ac
8
Andre Luis
1 de jan. de 2024
·
A estadia foi de 7 noites
Esperava mais pelo preço que paguei.
Esperava mais pelo preço que paguei.
10
Cristina Botella
3 de fev. de 2023
·
A estadia foi de 5 noites
Excelente
Excelente
8
Marlise Fany
10 de jan. de 2022
·
A estadia foi de 5 noites
Em geral, foi boa. No check in, chegamos tarde da noite, a demora foi excessiva. Nao sabiamos que nao há elevadores e nos colocaram no 3o andar. Tivemos que aceitar e fazer a troca no dia seguinte. Outra vez um processo demorado. Perdemos mais meio dia de lazer.
Em geral, foi boa. No check in, chegamos tarde da noite, a demora foi excessiva. Nao sabiamos que nao há elevadores e nos colocaram no 3o andar. Tivemos que aceitar e fazer a troca no dia seguinte. Outra vez um processo demorado. Perdemos mais meio dia de lazer.
8
Byron
há 2 semanas
·
A estadia foi de 4 noites
Un buen lugar y buena estancia. Personal muy agradable
Un buen lugar y buena estancia. Personal muy agradable
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 335.79318882446285USD
- 2026-09-20: 331.44701690673827USD
- 2026-09-21: 329.44684459533687USD
- 2026-09-22: 329.42684182128903USD
- 2026-09-23: 329.42684182128903USD
- 2026-09-24: 325.0364956512451USD
- 2026-09-25: 325.0364956512451USD
- 2026-09-26: 329.7773282562256USD
- 2026-09-27: 329.7773282562256USD
- 2026-09-28: 329.7773282562256USD
- 2026-09-29: 329.7773282562256USD
- 2026-09-30: 329.7773282562256USD
- 2026-10-01: 327.83979160156247USD
- 2026-10-02: 319.2646969512939USD
- 2026-10-03: 317.83553202514645USD
- 2026-10-04: 317.83553202514645USD
- 2026-10-05: 317.83553202514645USD
- 2026-10-06: 317.83553202514645USD
- 2026-10-07: 317.83553202514645USD
- 2026-10-08: 317.83553202514645USD
- 2026-10-09: 317.83553202514645USD
- 2026-10-10: 317.83553202514645USD
- 2026-10-11: 317.83553202514645USD
- 2026-10-12: 299.33433224487305USD
- 2026-10-13: 317.83553202514645USD
- 2026-10-14: 317.83553202514645USD
- 2026-10-15: 317.83553202514645USD
- 2026-10-16: 317.83553202514645USD
- 2026-10-17: 302.3276020019531USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: 288.5373182434082USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 345.9472064727783USD
- 2026-10-30: 291.7361156280517USD
- 2026-10-31: 324.4130816986084USD
- 2026-11-01: 366.4276649810791USD
- 2026-11-02: 385.4700956878662USD
- 2026-11-03: 366.4276649810791USD
- 2026-11-04: 467.846949041748USD
- 2026-11-05: 386.8955473144531USD
- 2026-11-06: 406.2849963745117USD
- 2026-11-07: 467.846949041748USD
- 2026-11-08: 366.4276649810791USD
- 2026-11-09: 441.85322155761713USD
- 2026-11-10: 421.0501964233398USD
- 2026-11-11: 432.1118355651855USD
- 2026-11-12: 385.4700956878662USD
- 2026-11-13: 447.44411951293944USD
- 2026-11-14: 377.76135586242674USD
- 2026-11-15: 406.2849963745117USD
- 2026-11-16: 383.06990292663573USD
- 2026-11-17: 348.0919522491455USD
- 2026-11-18: 317.83553202514645USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Aceitam-se estadias prolongadas
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Count on Us (Wyndham).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este alojamento antes da chegada, de acordo com as informações na confirmação de reserva.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Há trabalhos de construção a decorrer num edifício próximo e que poderão eventualmente gerar um certo nível de ruído.
Cortesias mais populares
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services
Geral
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Windsurf
Andar de bicicleta
Karaoke
Pesca
Andar a cavalo
Parque infantil
Piscina para crianças
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito