Illusion Boutique Hotel
34 US$
/ noche
Promedio para septiembre
Precios para Illusion Boutique Hotel
Selecciona fechas para ver precios y disponibilidad
34 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Illusion Boutique Hotel, los precios por noche son de 34 US$ de media en el mes más barato (octubre) y de 56 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 56 US$ |
| febrero | 47 US$ |
| marzo | 52 US$ |
| abril | 43 US$ |
| mayo | 34 US$ |
| junio | 34 US$ |
| julio | 37 US$ |
| agosto | 43 US$ |
| septiembre | 34 US$ |
| octubre | 34 US$ |
| noviembre | 41 US$ |
| diciembre | 53 US$ |
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sept · 34 US$
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Más caro: enero (aprox. 56 US$)
Más barato: octubre (aprox. 34 US$)
Acerca de esta propiedad
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Encontrarás además conexión a Interne...
Servicios
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y una biblioteca a tu disposición.
Comida
Aprovecha el servicio de habitaciones de este hotel. Se ofrece un desayuno autoservicio gratuito todos los días de 08:30 a 12:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 47 habitaciones con aire acondicionado y minibar. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, botella de agua gratuita y teléfono.
Ubicación
Illusion Boutique Hotel se encuentra en pleno centro de Playa del Carmen, a 4 min a pie de Plaza central y a 6 min de Centro comercial Quinta Alegría. Además, este hotel boutique se encuentra a 10 km de Parque temático ecológico Xcaret.
Qué hay cerca
Museo Frida Kahlo(0.1 millas)
Quinta Avenida(0.1 millas)
3D Museum of Wonders(0.1 millas)
Chabad de Playa del Carmen(0.2 millas)
Mercado Playa del Carmen(0.2 millas)
Calle 12(0.2 millas)
Centro comercial Calle Corazón(0.2 millas)
Plaza central(0.2 millas)
Riviera Gran Casino(0.3 millas)
Playa principal de Playa del Carmen(0.3 millas)
Parroquia de Nuestra Señora del Carmen(0.3 millas)
Centro comercial Quinta Alegría(0.3 millas)
Parque Los Fundadores(0.3 millas)
Escultura Portal Maya(0.4 millas)
Playa Playacar(0.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(22.1 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(35.1 millas)
Aeropuerto Internacional de Tulum (TQO)(65.8 millas)
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Piscina al aire libre
Ubicación
Calle 8 norte, entre 5a Avenida y Playa, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México
Museo Frida Kahlo (0.1 millas)
Quinta Avenida (0.1 millas)
3D Museum of Wonders (0.1 millas)
Chabad de Playa del Carmen (0.2 millas)
Mercado Playa del Carmen (0.2 millas)
Calle 12 (0.2 millas)
Opciones de habitación
4
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
355 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación junior
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
301 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
430 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Confort
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
624 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación cuádruple
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Habitación individual, vistas parciales al mar (Cabanas Vision)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
366 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Illusion Boutique Hotel
7
Bueno
Basado en 876 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
63%
Familia
12%
Grupo
16%
Solo/a
6%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Illusion Boutique "Near Beach" recibe opiniones variadas: los huéspedes aprecian la ubicación céntrica, cerca de la playa, y el precio, pero informan de música alta hasta altas horas de la noche, problemas de mantenimiento recurrentes (especialmente el ascensor fuera de servicio y una piscina en la azotea muy pequeña) y una limpieza y unas comodidades irregulares.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Illusion Boutique "Near Beach" recibe opiniones variadas: los huéspedes aprecian la ubicación céntrica, cerca de la playa, y el precio, pero informan de música alta hasta altas horas de la noche, problemas de mantenimiento recurrentes (especialmente el ascensor fuera de servicio y una piscina en la azotea muy pequeña) y una limpieza y unas comodidades irregulares.
Muchos valoran la amabilidad del personal de la recepción, aunque algunos experimentaron una mala comunicación, cargos adicionales o ser trasladados a una propiedad hermana. Las habitaciones a veces son espaciosas, con vistas parciales al mar y un aire acondicionado potente, pero varios huéspedes señalan muebles anticuados y características que no funcionan correctamente, como cerraduras, cajas fuertes o el aire acondicionado. El desayuno suele ser muy básico (a menudo tostadas o huevos sencillos, a veces fuera del hotel) y genera una frecuente decepción. Espere una estancia económica y céntrica que antepone la comodidad al ruido y a unos estándares variables.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones son limitadas: la piscina en la azotea es muy pequeña y a veces está sucia, y el ascensor suele estar fuera de servicio. Algunos huéspedes mencionaron obras en curso y la falta de aparcamiento en el lugar.
Reseñas de huéspedes relacionadas
4
Dan
4 abr 2025
·
Se alojó 2 noches
The way this hotel is advertised on Expedia is truly an "Illusion". The hotel is a construction zone in progress. Banging noise in morning and during the day. The rooms are run down and smell of mold. Towels are old and discolored. Hot water for showers only gets luke warm. The pool is located on what looks like an abandoned roof top. Elevator is broken. I understand you get what you pay for but please at least be forthcoming about what we can expect before reserving a room. It's also insulting that the hotel charges $5 for each additional hour for late checkout.
The way this hotel is advertised on Expedia is truly an "Illusion". The hotel is a construction zone in progress. Banging noise in morning and during the day. The rooms are run down and smell of mold. Towels are old and discolored. Hot water for showers only gets luke warm. The pool is located on what looks like an abandoned roof top. Elevator is broken. I understand you get what you pay for but please at least be forthcoming about what we can expect before reserving a room. It's also insulting that the hotel charges $5 for each additional hour for late checkout.
8
Eduardo
4 feb 2025
·
Se alojó 4 noches
No elevator
No elevator
8
Dino
14 feb 2025
·
Se alojó 7 noches
The hotel is half under construction, the rooftop patio could be so much more but, generally, the hotel seems kinda abandoned. Good area but do not expect quiet as there are roosters across the pedestrian street (which allows cars) and a club nearby is very noisy until about 1 or 2am. Staff was friendly and tried to accommodate. Rooms clean and amenities work.
The hotel is half under construction, the rooftop patio could be so much more but, generally, the hotel seems kinda abandoned. Good area but do not expect quiet as there are roosters across the pedestrian street (which allows cars) and a club nearby is very noisy until about 1 or 2am. Staff was friendly and tried to accommodate. Rooms clean and amenities work.
8
Melody
13 abr 2024
·
Se alojó 3 noches
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
8
CHARLES
10 dic 2024
·
Se alojó 2 noches
This hotel is in the center of the nightlife and a half a block to the beach. Very spacious rooms. However the first night I did not have hot water but they quickly fix that problem. My only complaint was the elevator did not work and I had to walk up 5 flights of stairs with heavy luggage and no one to assist. Other than that I would recommend.
This hotel is in the center of the nightlife and a half a block to the beach. Very spacious rooms. However the first night I did not have hot water but they quickly fix that problem. My only complaint was the elevator did not work and I had to walk up 5 flights of stairs with heavy luggage and no one to assist. Other than that I would recommend.
6
Irving ds jesus
11 sept 2025
·
Se alojó 2 noches
Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.
Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.
8
Erika
12 jul 2023
·
Se alojó 4 noches
The only bad thing was that the elevator wasn’t working!
The only bad thing was that the elevator wasn’t working!
6
Charlotte
19 feb 2025
·
Se alojó 1 noche
Godt billigt hotel dog meget larm fra restauranterne. Hotel under ombygning giver larm og rod.
Godt billigt hotel dog meget larm fra restauranterne. Hotel under ombygning giver larm og rod.
6
william tyrone
15 abr 2024
·
Se alojó 3 noches
The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.
The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.
6
Daniel
6 jul 2023
·
Se alojó 1 noche
The hotel itself was fine. The pool looks fine as well. It is a great location! Walkable! . There is no parking so you have to find parking if you rented a vehicle. Our room did not have a functioning tv.
The hotel itself was fine. The pool looks fine as well. It is a great location! Walkable! . There is no parking so you have to find parking if you rented a vehicle. Our room did not have a functioning tv.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: varias opiniones mencionan olores a moho, plagas, ropa de cama manchada o muy desgastada y baños que necesitan atención. Algunos huéspedes encontraron las habitaciones limpias, pero el servicio de limpieza y el cambio de toallas es irregular.
Reseñas de huéspedes relacionadas
4
JOSE EDUARDO
13 abr 2025
·
Se alojó 4 noches
⸻ Ideal para quienes buscan fortalecer su sistema inmunológico Qué joya de lugar. Si estás cansado de la monotonía de hoteles limpios y cómodos, este es el cambio que necesitas. Desde que abrimos la puerta, fuimos recibidos por un exquisito aroma entre vinagre y amoniaco —una fragancia tan penetrante que casi podías saborearla. La decoración incluye detalles únicos como moho en el lavamanos y dentro del aire acondicionado, ideal para los amantes del ecosistema bacteriano. Por si fuera poco, tuvimos el privilegio de encontrar cabellos ajenos tanto en el baño como en otras partes de la habitación, un detalle íntimo que claramente busca generar un sentido de comunidad con los huéspedes anteriores. La higiene claramente no es una prioridad, pero sí una experiencia inmersiva. Las sábanas, según prometen, se cambian cada tercer día. En nuestro caso, eso significó pedirlo dos veces —casi forzosamente— hasta que finalmente nos entregaron un juego de sábanas… para que las cambiáramos nosotros mismos. El hotel fomenta la autosuficiencia, sin duda. Y como toque final, el ya famoso “impuesto por sanidad” de aproximadamente 1.5 dólares por día. Una ironía que cobra vida en cada rincón mal ventilado de la habitación. En resumen, una experiencia que desafía los estándares… especialmente los de higiene. Ideal si buscas algo que recordar (y desinfectar) después del check-out.
⸻ Ideal para quienes buscan fortalecer su sistema inmunológico Qué joya de lugar. Si estás cansado de la monotonía de hoteles limpios y cómodos, este es el cambio que necesitas. Desde que abrimos la puerta, fuimos recibidos por un exquisito aroma entre vinagre y amoniaco —una fragancia tan penetrante que casi podías saborearla. La decoración incluye detalles únicos como moho en el lavamanos y dentro del aire acondicionado, ideal para los amantes del ecosistema bacteriano. Por si fuera poco, tuvimos el privilegio de encontrar cabellos ajenos tanto en el baño como en otras partes de la habitación, un detalle íntimo que claramente busca generar un sentido de comunidad con los huéspedes anteriores. La higiene claramente no es una prioridad, pero sí una experiencia inmersiva. Las sábanas, según prometen, se cambian cada tercer día. En nuestro caso, eso significó pedirlo dos veces —casi forzosamente— hasta que finalmente nos entregaron un juego de sábanas… para que las cambiáramos nosotros mismos. El hotel fomenta la autosuficiencia, sin duda. Y como toque final, el ya famoso “impuesto por sanidad” de aproximadamente 1.5 dólares por día. Una ironía que cobra vida en cada rincón mal ventilado de la habitación. En resumen, una experiencia que desafía los estándares… especialmente los de higiene. Ideal si buscas algo que recordar (y desinfectar) después del check-out.
4
YADIRA
31 oct 2024
·
Se alojó 2 noches
El hotel en sus exteriores es bonito, pero la habitacion estaba sucia, no servía el clima y tuvieron que darme otra habitación, el baño sucio y las toallas ya no eran blancas eran grises, había cucarachas en las habitaciones. Estuvimos toda una mañana sin agua. Muy mala experiencia. No lo recomiendo
El hotel en sus exteriores es bonito, pero la habitacion estaba sucia, no servía el clima y tuvieron que darme otra habitación, el baño sucio y las toallas ya no eran blancas eran grises, había cucarachas en las habitaciones. Estuvimos toda una mañana sin agua. Muy mala experiencia. No lo recomiendo
4
juan agustin
26 dic 2024
·
Se alojó 1 noche
Hab. Insegura, sucia con mucho mal olor a moho. INHABITABLE. Sin agua caliente
Hab. Insegura, sucia con mucho mal olor a moho. INHABITABLE. Sin agua caliente
2
david
4 ago 2024
·
Se alojó 4 noches
Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.
Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.
2
Gustavo
18 jul 2023
·
Se alojó 3 noches
This hotel was dirty. The bathroom was moldy. The shower curtain had mold. The place is super old nothing like the pictures. The towels were falling apart with strings hanging from them. Really disappointing after traveling all day and showing up at midnight. NOT FAMILY FRIENDLY
This hotel was dirty. The bathroom was moldy. The shower curtain had mold. The place is super old nothing like the pictures. The towels were falling apart with strings hanging from them. Really disappointing after traveling all day and showing up at midnight. NOT FAMILY FRIENDLY
2
maria de jesus saucedo
22 jun 2023
·
Se alojó 4 noches
Horrible sucio estuve 5 días y nunca me cambiaron la sábanas el cuarto me lo di dieron sucio con poop en el baño el basurero del baño lleno de papeles la tv nunca funcionó
Horrible sucio estuve 5 días y nunca me cambiaron la sábanas el cuarto me lo di dieron sucio con poop en el baño el basurero del baño lleno de papeles la tv nunca funcionó
2
Zaki
15 feb 2025
·
Se alojó 10 noches
Absolutely nothing that I liked, extremely disappointed with this property and the staff that running the place, lack of communication since no one spoke English, rudeness and disrespect! All they do is set behind the counter eating and drinking Meta an Argentinian drink, elevator broken, hand doors and balcony doors are broken, blood stains all over the towels and sheets, safe in rooms are broken, shower head broken, noise from outside because doors are not sealed and secured, wet paint and painting and construction outside your door which makes you feel like you’re in working zone not a hotel. I mean everything was wrong about this place, which should be delisted immediately from all vacations sites.
Absolutely nothing that I liked, extremely disappointed with this property and the staff that running the place, lack of communication since no one spoke English, rudeness and disrespect! All they do is set behind the counter eating and drinking Meta an Argentinian drink, elevator broken, hand doors and balcony doors are broken, blood stains all over the towels and sheets, safe in rooms are broken, shower head broken, noise from outside because doors are not sealed and secured, wet paint and painting and construction outside your door which makes you feel like you’re in working zone not a hotel. I mean everything was wrong about this place, which should be delisted immediately from all vacations sites.
4
Isha
5 jul 2024
·
The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.
The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.
2
charles
3 sept 2023
·
Se alojó 3 noches
No elevator. As you walk up the steps you are greeted by a dirty crumpled up white sheet that looked like it had poop all over it, In front of a boiler room or something that should have been covered or had a door. Disgusting! The pool area was dark and had no security. No lighting. Safe was broken. Sheets are gray from age and use.NO HOT WATER !
No elevator. As you walk up the steps you are greeted by a dirty crumpled up white sheet that looked like it had poop all over it, In front of a boiler room or something that should have been covered or had a door. Disgusting! The pool area was dark and had no security. No lighting. Safe was broken. Sheets are gray from age and use.NO HOT WATER !
2
Shawn
18 ago 2025
·
Se alojó 8 noches
Cockroaches were all over the room and the staff would try to extort you for more money when you leave creating issues that had already existed and trying to charge for it. I do not recommend this place.
Cockroaches were all over the room and the staff would try to extort you for more money when you leave creating issues that had already existed and trying to charge for it. I do not recommend this place.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían: algunas son espaciosas, con vistas parciales al mar y un aire acondicionado eficaz, pero muchos señalan un estado anticuado, camas duras y problemas de mantenimiento (cerraduras/cajas fuertes rotas, aire acondicionado débil o roto) además de una conexión Wi-Fi en la habitación poco fiable. Las habitaciones que dan a la calle pueden ser muy ruidosas hasta altas horas de la noche.
Reseñas de huéspedes relacionadas
6
Daniela
8 mar 2024
·
Se alojó 5 noches
I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.
I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.
6
Ronen
31 mar 2023
·
Se alojó 10 noches
Perfect location, if u stay on the street side too much noise from the clubs very noisy
Perfect location, if u stay on the street side too much noise from the clubs very noisy
6
Joseph
5 ene 2026
·
Se alojó 5 noches
Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
10
Maria Christina
9 nov 2024
·
Se alojó 6 noches
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.
2
MOYSES
29 nov 2025
·
Se alojó 4 noches
Nao acreditem no que está nas fotos, hotel horrível, mal cuidado, internet nao funciona nos quartos, água salobra nas pias e choveiros e etc. Nao recomendo.
Nao acreditem no que está nas fotos, hotel horrível, mal cuidado, internet nao funciona nos quartos, água salobra nas pias e choveiros e etc. Nao recomendo.
10
Mary
21 feb 2025
·
Se alojó 8 noches
Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!
Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!
6
John
16 dic 2023
·
Se alojó 4 noches
It was very noisy till 4 A.M. staff speaks no English at all!! The stairs were hard to get up and down with luggage! Good hot water for the shower, toilet worked good, which is not normal for Mexico!
It was very noisy till 4 A.M. staff speaks no English at all!! The stairs were hard to get up and down with luggage! Good hot water for the shower, toilet worked good, which is not normal for Mexico!
6
Deborah
1 ago 2024
·
Se alojó 5 noches
For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.
For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.
2
Justin David
4 dic 2024
·
Se alojó 4 noches
If you are a light sleeper in this hotel is not for you the bar next door is open till 3:00 a.m.every night blasting music. Only got 3-4 hr sleep each night Si tiene el sueño ligero en este hotel no es para usted, el bar de al lado está abierto hasta las 3:00 a. m. todas las noches con música a todo volumen. Solo dormí de 3 a 4 horas cada noche.
If you are a light sleeper in this hotel is not for you the bar next door is open till 3:00 a.m.every night blasting music. Only got 3-4 hr sleep each night Si tiene el sueño ligero en este hotel no es para usted, el bar de al lado está abierto hasta las 3:00 a. m. todas las noches con música a todo volumen. Solo dormí de 3 a 4 horas cada noche.
10
Salvador
20 dic 2025
·
Se alojó 2 noches
Great location, good price, clean, large rooms
Great location, good price, clean, large rooms
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio da una impresión mixta: muchos huéspedes elogian a los amables y serviciales equipos de recepción, pero otros informan de una mala comunicación, un dominio limitado del inglés, cargos adicionales o ser trasladados a una propiedad hermana. Algunas quejas graves mencionan problemas de seguridad y un comportamiento poco profesional.
Reseñas de huéspedes relacionadas
10
Mohammad Ali
10 feb 2024
·
Se alojó 8 noches
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
10
Brayan
24 ene 2026
·
Se alojó 4 noches
Buen personal, excelente ubicación, muy limpio.
Buen personal, excelente ubicación, muy limpio.
2
John
19 sept 2023
·
Se alojó 6 noches
Falsely advertised breakfast included. Arranged 2 queen beds and got 1-king &1-fold out. 1 day of 6 had hot water. Elevator was broke down. We were on the 5th floor and both in late late sixties!!! Received clean towels once in 6 days after chasing night desk clerk down. Brolken balcony railings surrounding our 5th floor. Had to ask for minifrig in our room. Trash bins over flowing and trash on ground in areas. But the worst incident was a night clerk told my nephew he could not come up to our room and see his father without giving the clerk 200 pesos. Totally disturbing.
Falsely advertised breakfast included. Arranged 2 queen beds and got 1-king &1-fold out. 1 day of 6 had hot water. Elevator was broke down. We were on the 5th floor and both in late late sixties!!! Received clean towels once in 6 days after chasing night desk clerk down. Brolken balcony railings surrounding our 5th floor. Had to ask for minifrig in our room. Trash bins over flowing and trash on ground in areas. But the worst incident was a night clerk told my nephew he could not come up to our room and see his father without giving the clerk 200 pesos. Totally disturbing.
10
rod
8 oct 2023
·
Se alojó 6 noches
I found this hotel to be very convenient to the beach as well as 5th Ave and all that it has to offer. The hotel and rooms were clean, the staff were very friendly and helpful and great service. The air conditioning was cold and the water was hot. Highly recommend and will book again.
I found this hotel to be very convenient to the beach as well as 5th Ave and all that it has to offer. The hotel and rooms were clean, the staff were very friendly and helpful and great service. The air conditioning was cold and the water was hot. Highly recommend and will book again.
2
Kevin
11 oct 2025
·
Se alojó 2 noches
Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.
Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.
10
Hemantkumar
7 ago 2025
·
Se alojó 2 noches
Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving
Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving
2
Melissa
3 nov 2023
·
Se alojó 5 noches
As my friend and I entered the Illusion Boutique Hotel to check in, I asked reception to add another single room to our stay, as I wanted to not compromise my already compromised health by sharing a room with my sick friend. I was proceeded to be told by reception (via a translating app) that we had NO room AT ALL, let alone able to have two separate rooms! I thought this was a joke, literally. I was told that our room had no water and no electricity, and the rest of the hotel, as well as all the hotels in the area were full. We were told that WE were responsible for finding new accommodations! I could not believe what I was hearing! I just did not know what to do! My friend and I were quite scared of the situation, and feared for our safety, as we would be easy targets...two tired, confused female tourists in the dark in Mexico. We had NO place to stay, it was now night time, and we did not know where to go. As we were trying to figure out what to do, a lovely couple walked in and asked if we were OK. They let us know that their room was robbed earlier in the day while they were at the pool. Thankfully they provided my friend and I emotional support during what was a very stressful time. I do not recommend this hotel!
As my friend and I entered the Illusion Boutique Hotel to check in, I asked reception to add another single room to our stay, as I wanted to not compromise my already compromised health by sharing a room with my sick friend. I was proceeded to be told by reception (via a translating app) that we had NO room AT ALL, let alone able to have two separate rooms! I thought this was a joke, literally. I was told that our room had no water and no electricity, and the rest of the hotel, as well as all the hotels in the area were full. We were told that WE were responsible for finding new accommodations! I could not believe what I was hearing! I just did not know what to do! My friend and I were quite scared of the situation, and feared for our safety, as we would be easy targets...two tired, confused female tourists in the dark in Mexico. We had NO place to stay, it was now night time, and we did not know where to go. As we were trying to figure out what to do, a lovely couple walked in and asked if we were OK. They let us know that their room was robbed earlier in the day while they were at the pool. Thankfully they provided my friend and I emotional support during what was a very stressful time. I do not recommend this hotel!
6
Barbara Yohali
10 ago 2024
·
Se alojó 3 noches
Mi experiencia en el Illusion Hotel Boutique by Ours en Playa del Carmen fue bastante decepcionante. La habitación que nos asignaron era bastante sencilla, sin nada especial que destacar. Por el precio y la categoría que se supone tiene este hotel, esperaba algo mucho mejor. La falta de atención al detalle era evidente, especialmente en el baño, donde la regadera no tenía cortina, lo que resultaba en un baño inundado cada vez que la usábamos. El servicio de limpieza fue otro punto negativo. Tuvimos que solicitar específicamente que hicieran la habitación, ya que aparentemente no lo hacen a menos que se les recuerde. Esto es totalmente inaceptable y da la impresión de que el huésped tiene que estar tras ellos para recibir un servicio básico. Pero lo que realmente arruinó nuestra estancia fue el trato recibido por parte del recepcionista. Desde el momento en que llegamos, fue grosero y carecía de los modales básicos. No estoy seguro si su actitud se debió a que es extranjero o a alguna otra razón, pero el comportamiento fue totalmente inaceptable. En lugar de hacernos sentir bienvenidos, nos hizo sentir incómodos y molestos. Para colmo, el personal del hotel perdió la llave de nuestra habitación, lo que no solo fue una gran inconveniencia, sino también un fallo en la seguridad. Toda la experiencia en este hotel fue frustrante y estresante. No lo recomendaría en absoluto, ya que carece de la calidad y el servicio que uno espera en un lugar de este tipo.
Mi experiencia en el Illusion Hotel Boutique by Ours en Playa del Carmen fue bastante decepcionante. La habitación que nos asignaron era bastante sencilla, sin nada especial que destacar. Por el precio y la categoría que se supone tiene este hotel, esperaba algo mucho mejor. La falta de atención al detalle era evidente, especialmente en el baño, donde la regadera no tenía cortina, lo que resultaba en un baño inundado cada vez que la usábamos. El servicio de limpieza fue otro punto negativo. Tuvimos que solicitar específicamente que hicieran la habitación, ya que aparentemente no lo hacen a menos que se les recuerde. Esto es totalmente inaceptable y da la impresión de que el huésped tiene que estar tras ellos para recibir un servicio básico. Pero lo que realmente arruinó nuestra estancia fue el trato recibido por parte del recepcionista. Desde el momento en que llegamos, fue grosero y carecía de los modales básicos. No estoy seguro si su actitud se debió a que es extranjero o a alguna otra razón, pero el comportamiento fue totalmente inaceptable. En lugar de hacernos sentir bienvenidos, nos hizo sentir incómodos y molestos. Para colmo, el personal del hotel perdió la llave de nuestra habitación, lo que no solo fue una gran inconveniencia, sino también un fallo en la seguridad. Toda la experiencia en este hotel fue frustrante y estresante. No lo recomendaría en absoluto, ya que carece de la calidad y el servicio que uno espera en un lugar de este tipo.
8
Kerlyn
27 nov 2025
·
Se alojó 3 noches
Gostei do atendimento da recepção. Todas as pessoas super atenciosas.
Gostei do atendimento da recepção. Todas as pessoas super atenciosas.
2
JULIE
1 nov 2023
·
Se alojó 7 noches
The place is completely run down ! We were with friends which was the only distraction, thankfully! The Highlight was when we were robbed by an employee that broke into our safe and spared us our passports . Not one employee cared in the least !!
The place is completely run down ! We were with friends which was the only distraction, thankfully! The Highlight was when we were robbed by an employee that broke into our safe and spared us our passports . Not one employee cared in the least !!
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Ubicación
Ubicado en el centro y a pocos pasos de la playa y la 5th Avenue, lo que facilita el acceso a tiendas, restaurantes y transporte; sin embargo, los locales de vida nocturna cercanos generan un ruido importante hasta altas horas de la noche.
Reseñas de huéspedes relacionadas
10
Krisheel Obando
23 dic 2023
·
Se alojó 4 noches
La ubicación es muy estratégica ya que está prácticamente en la Quinta Avenida por lo que el movilizarse a tiendas, restaurantes y hasta la parada de bus (ADO) fue sumamente fácil. La habitación muy amplia, limpia y cómoda. El personal muy atentos y amables. Lo recomendaría nuevamente a cualquier persona.
La ubicación es muy estratégica ya que está prácticamente en la Quinta Avenida por lo que el movilizarse a tiendas, restaurantes y hasta la parada de bus (ADO) fue sumamente fácil. La habitación muy amplia, limpia y cómoda. El personal muy atentos y amables. Lo recomendaría nuevamente a cualquier persona.
10
Anthony
16 jul 2023
·
Se alojó 5 noches
all super good, especially the location
all super good, especially the location
8
Joshua
2 ene 2024
·
The staff at the hotel desk was amazing even tho most didnt speak fluently english they used all technology available to understand and help accommodate our stay. The area is beautiful plenty of shopping and amazing art and shows within walking distance local bars clubs and nightlife are everyday until early morning which is amazing I will return
The staff at the hotel desk was amazing even tho most didnt speak fluently english they used all technology available to understand and help accommodate our stay. The area is beautiful plenty of shopping and amazing art and shows within walking distance local bars clubs and nightlife are everyday until early morning which is amazing I will return
10
Maria Christina
9 nov 2024
·
Se alojó 6 noches
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.
My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.
10
Roberto Manuel
3 abr 2023
·
Se alojó 4 noches
Very good location
Very good location
8
Melody
13 abr 2024
·
Se alojó 3 noches
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
10
Mary
21 feb 2025
·
Se alojó 8 noches
Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!
Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!
10
Vinicius
18 mar 2024
·
Se alojó 1 noche
Muy buenos hotel Muy céntrico
Muy buenos hotel Muy céntrico
8
NICOLÁS
9 feb 2025
·
Se alojó 1 noche
Muy accesible a todo
Muy accesible a todo
10
Salvador
13 dic 2025
·
Se alojó 1 noche
Nice place to stay. Close to 5th ave.
Nice place to stay. Close to 5th ave.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es muy básico y a menudo se sirve fuera del hotel; varios huéspedes mencionan tostadas o huevos sencillos con variedad limitada y, en ocasiones, cargos adicionales o vales. En general, las opiniones sobre la restauración son débiles o negativas.
Reseñas de huéspedes relacionadas
8
Melody
13 abr 2024
·
Se alojó 3 noches
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.
4
Amy
24 abr 2024
·
Se alojó 2 noches
I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.
I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.
8
alexandre
21 dic 2023
·
Se alojó 3 noches
O hotel tem uma localização ótima,muito próximo da praia (50 metros),bem cuidado e atendimento do Sérgio nota 10. Somente o chuveiro não é bom, colchão menor do que a cama comporta e o frigobar é bem pequeno, mas vi outros quartos com frigobares maiores e o quarto melhor que o meu. O café da manhã é servido em outro hotel bem próximo, mas é muito fraco. Enfim tem alguns detalhes pequenos para consertar, mas adorei a minha estadia.
O hotel tem uma localização ótima,muito próximo da praia (50 metros),bem cuidado e atendimento do Sérgio nota 10. Somente o chuveiro não é bom, colchão menor do que a cama comporta e o frigobar é bem pequeno, mas vi outros quartos com frigobares maiores e o quarto melhor que o meu. O café da manhã é servido em outro hotel bem próximo, mas é muito fraco. Enfim tem alguns detalhes pequenos para consertar, mas adorei a minha estadia.
6
Irving ds jesus
11 sept 2025
·
Se alojó 2 noches
Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.
Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.
6
Lourdes
3 sept 2024
·
Se alojó 3 noches
Amplia, limpia, muy cerca de la playa, El desayuno a 2 cuadras de distancia, lugar no apto para restaurant, desayuno fatal ! Mejor que no lo incluyan y mejoraria su calificacion.
Amplia, limpia, muy cerca de la playa, El desayuno a 2 cuadras de distancia, lugar no apto para restaurant, desayuno fatal ! Mejor que no lo incluyan y mejoraria su calificacion.
6
Peter
1 ene 2023
·
Se alojó 19.351 noches
If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We paid for breakfast to be included, they give you a voucher to another hotel in Playa Del Carmen which you have to walk to, once there we got charged again saying it wasn’t included even though we gave them the voucher.
If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We paid for breakfast to be included, they give you a voucher to another hotel in Playa Del Carmen which you have to walk to, once there we got charged again saying it wasn’t included even though we gave them the voucher.
4
WILLIAM
17 dic 2022
·
Se alojó 1 noche
*No tuvimos refrigerador, pero claramente en otras habitaciones sí había. *La cortina de la ducha del baño estaba sucia y llena de hongos *El desayuno genera cargos adicionales al momento de tomarlo
*No tuvimos refrigerador, pero claramente en otras habitaciones sí había. *La cortina de la ducha del baño estaba sucia y llena de hongos *El desayuno genera cargos adicionales al momento de tomarlo
4
Juanisha
25 jul 2023
·
Se alojó 3 noches
The staff was very friendly. They do make you wait until 3p on the dot to check in. I set in the lobby for 2.5 hrs charging my phone as it was going dead and I was too tired to walk around. They only have one restroom for you to use before you get a room and it's on the 4th floor. My room ended up being on the 4th floor as well and to my surprise, the elevators didn't work so that was very inconvenient and tiresome especially with it being as hott as it was. The breakfast that's included is eggs and toast only. That was disappointing knowing I picked a hotel that offered breakfast but there wasn't any options so I ended up buying food everyday. They have refrigerators in the rooms but no microwave. When I asked the front desk where could I go to heat my food up, they told me the gas station which is like a 15 min walk. The guy did go ask around when I told him that was too far because my food would be cold by time I made it back. There happen to be a store that was next door but you have to pay 10 pesos to use it. The room didn't have a blanket on the bed, only a sheet so I had to ask for cover but they brought a thicker sheet. At check out, I was an hr late as I overslept so I had to pay an extra 100 pesos. They charge 100 pesos an hr for each hr that you are late checking out after 12p. They did not tell me the check out time or even give a heads up in the beginning so I feel that was a way to get extra money. But convenient walk to the beach and close to 5th Ave.
The staff was very friendly. They do make you wait until 3p on the dot to check in. I set in the lobby for 2.5 hrs charging my phone as it was going dead and I was too tired to walk around. They only have one restroom for you to use before you get a room and it's on the 4th floor. My room ended up being on the 4th floor as well and to my surprise, the elevators didn't work so that was very inconvenient and tiresome especially with it being as hott as it was. The breakfast that's included is eggs and toast only. That was disappointing knowing I picked a hotel that offered breakfast but there wasn't any options so I ended up buying food everyday. They have refrigerators in the rooms but no microwave. When I asked the front desk where could I go to heat my food up, they told me the gas station which is like a 15 min walk. The guy did go ask around when I told him that was too far because my food would be cold by time I made it back. There happen to be a store that was next door but you have to pay 10 pesos to use it. The room didn't have a blanket on the bed, only a sheet so I had to ask for cover but they brought a thicker sheet. At check out, I was an hr late as I overslept so I had to pay an extra 100 pesos. They charge 100 pesos an hr for each hr that you are late checking out after 12p. They did not tell me the check out time or even give a heads up in the beginning so I feel that was a way to get extra money. But convenient walk to the beach and close to 5th Ave.
6
Martin
9 oct 2024
·
Se alojó 3 noches
The staff here are great but the new owners have let the property deteriorate. If you can't climb stairs don't stay here because the elevator has not worked in quite some time. The breakfast are rolls and coffee and you will be eating in an area under renovation sitting at a card table with folding chairs. Shame on BFH (the new owners), before Covid with the previous owners this was a charming and reasonable place to stay with a full breakfast in the once attached restaurant.
The staff here are great but the new owners have let the property deteriorate. If you can't climb stairs don't stay here because the elevator has not worked in quite some time. The breakfast are rolls and coffee and you will be eating in an area under renovation sitting at a card table with folding chairs. Shame on BFH (the new owners), before Covid with the previous owners this was a charming and reasonable place to stay with a full breakfast in the once attached restaurant.
4
Anand
13 jul 2024
·
Se alojó 1 noche
The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.
The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Leslie
la semana pasada
·
Se alojó 1 noche
Muy bonito y servicial todo
Muy bonito y servicial todo
10
hussein
4 ago 2026
·
Se alojó 3 noches
Buena sólo faltó un poco de limpieza
Buena sólo faltó un poco de limpieza
4
cristian
22 jul 2026
·
Se alojó 2 noches
llegamosal check in a las 20:00, salimos a comer y pasado la media noche nos percatamos que la habitación no estaba aseada y además habían todo tipo de cabello en la cama, ni siquiera toalla limpia... paso con las habitaciones que habia reservado para mis amigos igual. La conserje llamó a la jefa, pero esta no le contesto y solo pudo rsolver en pasarnos sábanas limpias. el hotel está super bien ubicado, pero su mantenimiento deficiente lo desprestigia. no es lo que ves en fotos.
llegamosal check in a las 20:00, salimos a comer y pasado la media noche nos percatamos que la habitación no estaba aseada y además habían todo tipo de cabello en la cama, ni siquiera toalla limpia... paso con las habitaciones que habia reservado para mis amigos igual. La conserje llamó a la jefa, pero esta no le contesto y solo pudo rsolver en pasarnos sábanas limpias. el hotel está super bien ubicado, pero su mantenimiento deficiente lo desprestigia. no es lo que ves en fotos.
8
Claudia Adaid Ramirez
4 jun 2026
·
Se alojó 4 noches
Es una propiedad amplia, con lo básico, un elevador util ….solo que el desayuno me pareció poco abundante y hay detalles que mejorar
Es una propiedad amplia, con lo básico, un elevador util ….solo que el desayuno me pareció poco abundante y hay detalles que mejorar
10
Jeancarlo
25 may 2026
·
Se alojó 3 noches
Las personas son muy amables y la recámara siempre estuvo fresca gracias al aire acondicionado
Las personas son muy amables y la recámara siempre estuvo fresca gracias al aire acondicionado
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:30
Antes de la(s) 12:00
¿Tienes una pregunta?
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 68.7420766019821USD
- 2026-09-19: 67.76481701374054USD
- 2026-09-20: 67.81360330581664USD
- 2026-09-21: 44.32248000621795USD
- 2026-09-22: 43.04535540580749USD
- 2026-09-23: 44.1604900598526USD
- 2026-09-24: 44.3225501203537USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 41.875470376014704USD
- 2026-09-28: 44.50188893318176USD
- 2026-09-29: 44.52636753082275USD
- 2026-09-30: 44.50188893318176USD
- 2026-10-01: 44.50188893318176USD
- 2026-10-02: 44.54479878425598USD
- 2026-10-03: 44.50188893318176USD
- 2026-10-04: 45.53299179553985USD
- 2026-10-05: 44.50188893318176USD
- 2026-10-06: 44.516192216873165USD
- 2026-10-07: 44.50188893318176USD
- 2026-10-08: 44.50188893318176USD
- 2026-10-09: 44.50188893318176USD
- 2026-10-10: 44.058517813682556USD
- 2026-10-11: 44.058517813682556USD
- 2026-10-12: 44.058517813682556USD
- 2026-10-13: 44.50188893318176USD
- 2026-10-14: 44.50188893318176USD
- 2026-10-15: 44.50188893318176USD
- 2026-10-16: 44.50188893318176USD
- 2026-10-17: 44.516192216873165USD
- 2026-10-18: 44.54479878425598USD
- 2026-10-19: 44.50188893318176USD
- 2026-10-20: 44.50188893318176USD
- 2026-10-21: 44.080345220565796USD
- 2026-10-22: 44.52636753082275USD
- 2026-10-23: 44.50188893318176USD
- 2026-10-24: 44.080345220565796USD
- 2026-10-25: 44.50188893318176USD
- 2026-10-26: 46.132362484931946USD
- 2026-10-27: 44.51852789402008USD
- 2026-10-28: 44.54479878425598USD
- 2026-10-29: 44.080345220565796USD
- 2026-10-30: 66.68760534286498USD
- 2026-10-31: 69.10915477752685USD
- 2026-11-01: 79.14425798416137USD
- 2026-11-02: 79.50913194656371USD
- 2026-11-03: 81.995019865036USD
- 2026-11-04: 79.14425798416137USD
- 2026-11-05: 79.51414510726929USD
- 2026-11-06: 79.14425798416137USD
- 2026-11-07: 79.14425798416137USD
- 2026-11-08: 81.20298429489135USD
- 2026-11-09: 79.47123525619506USD
- 2026-11-10: 79.5570549583435USD
- 2026-11-11: 78.68460723876953USD
- 2026-11-12: 79.50913194656371USD
- 2026-11-13: 79.5570549583435USD
- 2026-11-14: 81.995019865036USD
- 2026-11-15: 81.995019865036USD
- 2026-11-16: 79.14425798416137USD
- 2026-11-17: 79.14425798416137USD
- 2026-11-18: 81.12605155944824USD
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado una tarifa con desayuno incluido recibirán un desayuno para llevar. El club de playa de este alojamiento está a 550 metros.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Para acceder a este alojamiento, no es necesario el coche.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Piscina al aire libre
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
General
Habitaciones para no fumadores
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Actividades
Piscina
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Internet
WiFi gratuito