Hacienda Paradise Hotel
US$ 28
/noite
Média para setembro
Preços para Hacienda Paradise Hotel
Selecione datas para ver preços e disponibilidade
US$ 28
/noite
Média para setembro
Preços médios mensais
Em Hacienda Paradise Hotel, o preço por noite é, em média, US$ 28 no mês mais barato (setembro) e US$ 55 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 53 |
| fevereiro | US$ 51 |
| março | US$ 55 |
| abril | US$ 50 |
| maio | US$ 36 |
| junho | US$ 44 |
| julho | US$ 36 |
| agosto | US$ 28 |
| setembro | US$ 28 |
| outubro | US$ 29 |
| novembro | US$ 33 |
| dezembro | US$ 42 |
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set. · US$ 28
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Mais caro: março (aprox. US$ 55)
Mais barato: setembro (aprox. US$ 28)
Sobre este alojamento
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e aluguer de bicicletas. Este hotel de estilo colonial dispõe ainda de Wi-fi grátis e de serviços de concierge.
Comodidades
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e aluguer de bicicletas. Este hotel de estilo colonial dispõe ainda de Wi-fi grátis e de serviços de concierge.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, uma receção aberta 24 horas e assistência multilingue.
Restaurante
Prove a oferta gastronómica da região no Coloretta, um restaurante junto à piscina. Em alternativa, dê uma vista de olhos pelo cardápio do serviço de quarto (a horas específicas) e sacie o apetite no conforto dos seus aposentos. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Os 33 com decoração personalizada farão com que se sinta em casa. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda cofres e água engarrafada grátis. A limpeza dos quartos é efetuada diária.
Localização
Se optar por uma estadia nHotel Hacienda Paradise, ficará numa localização central em Playa del Carmen, a alguns passos de Calle Quinta Avenida e de Quinta Alegría Shopping Mall. Este hotel está a 0,6 km (0,4 mi) de Playa Mamitas e a 0,7 km (0,4 mi) de Playa del Carmen (praia principal).
O que há nas proximidades
Calle Quinta Avenida(0.1 milhas)
Quinta Alegría Shopping Mall(0.1 milhas)
Mario Villanueva Madrid(0.2 milhas)
Calle 12(0.3 milhas)
Calle Corazón(0.3 milhas)
Super Chedraui Selecto Avenida 10(0.3 milhas)
Iglesia de Nuestra Señora del Carmen(0.3 milhas)
Playa Mamitas(0.4 milhas)
Muelle de Navega(0.4 milhas)
3D Museum of Wonders(0.4 milhas)
Playa del Carmen (praia principal)(0.4 milhas)
Gran Cassino Riviera(0.4 milhas)
Chabad Playa del Carmen(0.5 milhas)
Museu Frida Kahlo(0.5 milhas)
Mercado Playa del Carmen(0.5 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(22.4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(34.6 milhas)
Aeroporto Internacional de Tulum (TQO)(65.6 milhas)
Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Balcão de turismo
Serviços de limpeza
Cofre
Localização
Avenida 10 entre Calle 20 y 22, Baixa de Playa del Carmen, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Calle Quinta Avenida (0.1 milhas)
Quinta Alegría Shopping Mall (0.1 milhas)
Mario Villanueva Madrid (0.2 milhas)
Calle 12 (0.3 milhas)
Calle Corazón (0.3 milhas)
Super Chedraui Selecto Avenida 10 (0.3 milhas)
Opções de quartos
6
Quarto Quádruplo, junto à piscina
Detalhes do quarto
2 Camas De Casal
Dormidas 4
377 ft²
Ar condicionadoÁrea de trabalho para computador portátilTelevisão
2
Quarto Básico
Detalhes do quarto
1 Cama De Casal
Dormidas 2
Ar condicionadoÁrea de trabalho para computador portátilTelevisão
8
Quarto, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
VarandaAr condicionadoÁrea de trabalho para computador portátilTelevisão
5
Quarto Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoÁrea de trabalho para computador portátilTelevisão
6
Quarto, junto à piscina
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
377 ft²
Ar condicionadoÁrea de trabalho para computador portátilTelevisão
6
Quarto Quádruplo, varanda
Detalhes do quarto
2 Camas De Casal
Dormidas 4
323 ft²
VarandaAr condicionadoÁrea de trabalho para computador portátilTelevisão
Avaliações dos hóspedes sobre Hacienda Paradise Hotel
7.6
Bom
Com base em 619 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
55%
Família
19%
Grupos
15%
Individual
7%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hotel Hacienda Paradise, viajantes elogiam a localização central e acessível a pé, perto da Quinta Avenida e das praias, e as tarifas econômicas, mas observam algumas desvantagens, como o barulho da rua à noite e um café da manhã incluso muito simples.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hotel Hacienda Paradise, viajantes elogiam a localização central e acessível a pé, perto da Quinta Avenida e das praias, e as tarifas econômicas, mas observam algumas desvantagens, como o barulho da rua à noite e um café da manhã incluso muito simples.
Os quartos são básicos e antigos, com reclamações frequentes sobre camas duras, água quente e encanamento fracos ou instáveis, Wi-Fi instável, e equipamentos ou fechaduras ocasionais quebrados. A limpeza é inconsistente, variando de estadias muito limpas a lençóis manchados, cheiro de mofo ou esgoto, e insetos ocasionais. A área da piscina pode ser agradável, mas a manutenção é inconsistente, alguns hóspedes notaram que ela abre às 10h, e não há estacionamento no local. No geral, espere uma base simples perto da agitação se o custo-benefício e a localização forem suas prioridades.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A ausência de estacionamento no local é repetidamente mencionada. A área da piscina é agradável para alguns, mas a manutenção é inconsistente, com relatos de água suja; alguns hóspedes também notaram que ela abre às 10h.
Avaliações dos hóspedes relacionadas
10
Rene
18 de jan. de 2026
·
A estadia foi de 1 noite
No tienen estacionamiento propio
No tienen estacionamiento propio
6
Alexandra
1 de ago. de 2025
·
A estadia foi de 11 noites
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
6
Alejandro
5 de nov. de 2025
·
A estadia foi de 1 noite
No hot water and no parking on premises like is told
No hot water and no parking on premises like is told
4
Alain
5 de ago. de 2025
·
A estadia foi de 2 noites
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
8
Nataniel
6 de ago. de 2025
·
A estadia foi de 1 noite
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
6
Susana
15 de out. de 2024
·
A estadia foi de 4 noites
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
6
Dawn
22 de set. de 2025
·
A estadia foi de 3 noites
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
8
Stacey
19 de fev. de 2023
·
A estadia foi de 7 noites
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
8
Elizabeth
14 de out. de 2023
·
A estadia foi de 5 noites
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
4
Elvira
11 de out. de 2024
·
A estadia foi de 1 noite
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback varia amplamente: alguns hóspedes acharam os quartos muito limpos, enquanto outros relataram lençóis e toalhas manchados ou velhos, cheiro de mofo ou esgoto, e insetos ocasionais. O serviço de limpeza e a troca de toalhas podem ser infrequentes ou inconsistentes.
Avaliações dos hóspedes relacionadas
2
Cesar Augusto
23 de jun. de 2025
·
A estadia foi de 1 noite
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
2
Renato Kazuo
22 de fev. de 2026
·
A estadia foi de 3 noites
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
10
Jesus
13 de nov. de 2025
·
A estadia foi de 2 noites
Habitación muy limpia y personal muy amable en todo momento
Habitación muy limpia y personal muy amable en todo momento
4
Gabriel
26 de mai. de 2025
·
A estadia foi de 3 noites
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
6
Robyn
13 de abr. de 2025
·
A estadia foi de 4 noites
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
10
Michael Raul
9 de set. de 2025
·
A estadia foi de 4 noites
Nice staff, clean rooms
Nice staff, clean rooms
2
Braulio
19 de set. de 2025
·
A estadia foi de 2 noites
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
2
Veronica
5 de set. de 2024
·
A estadia foi de 3 noites
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
2
Breanne
3 de jan. de 2024
·
A estadia foi de 4 noites
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
2
Lety
10 de jan. de 2025
·
A estadia foi de 3 noites
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são básicos e antigos, com reclamações frequentes sobre camas duras, água quente e encanamento fracos ou instáveis, e fechaduras ou equipamentos ocasionais quebrados. O Wi-Fi pode ser instável, e o barulho de bares ou construções próximos afeta alguns quartos.
Avaliações dos hóspedes relacionadas
6
Salwa
7 de mar. de 2023
·
A estadia foi de 8 noites
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
8
lucia cristela
8 de jan. de 2026
·
A estadia foi de 1 noite
La habitación bonita las camas incómodas, el lavabo tapado
La habitación bonita las camas incómodas, el lavabo tapado
6
Wendy
21 de jul. de 2025
·
A estadia foi de 5 noites
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
4
Alexander
6 de fev. de 2025
·
A estadia foi de 3 noites
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
4
Roger
18 de jan. de 2022
·
A estadia foi de 2 noites
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
8
Sonia
4 de mar. de 2025
·
A estadia foi de 5 noites
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Curtis
12 de fev. de 2023
·
A estadia foi de 3 noites
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
8
Luis Andres
23 de set. de 2024
·
A estadia foi de 5 noites
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
4
Lucy
15 de fev. de 2026
·
A estadia foi de 3 noites
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
8
walter
14 de mar. de 2023
·
A estadia foi de 3 noites
Toilets didn’t flush all the way had to flush 3 or 4 times
Toilets didn’t flush all the way had to flush 3 or 4 times
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é misto: vários hóspedes elogiaram a simpatia e a presteza da equipe, e o check-in tranquilo, enquanto outros vivenciaram respostas rudes ou pouco prestativas, problemas com reservas/check-in e relutância em fornecer itens extras como toalhas ou água.
Avaliações dos hóspedes relacionadas
4
Anne
26 de fev. de 2023
·
A estadia foi de 3 noites
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
8
Kevin
15 de jul. de 2025
·
A estadia foi de 4 noites
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
2
Travis
20 de nov. de 2025
·
A estadia foi de 4 noites
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Robyn
13 de abr. de 2025
·
A estadia foi de 4 noites
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
2
Robin
14 de nov. de 2023
·
A estadia foi de 8 noites
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
8
Raymond
6 de mar. de 2023
·
A estadia foi de 14 noites
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
10
Elizabeth
25 de out. de 2025
·
A estadia foi de 1 noite
Gracias ala chica que me atendió fue cortés y amable
Gracias ala chica que me atendió fue cortés y amable
8
Patricia
13 de out. de 2025
·
A estadia foi de 7 noites
Staff was friendly and polite , and very helpful! Thank you.
Staff was friendly and polite , and very helpful! Thank you.
2
Clémence
26 de dez. de 2023
·
A estadia foi de 5 noites
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
10
Adolfo
18 de fev. de 2024
·
A estadia foi de 4 noites
Staff very helpful and kind.
Staff very helpful and kind.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização muito central e acessível a pé, perto da Quinta Avenida, praias, lojas e restaurantes. No entanto, música alta à noite e construção ocasional podem causar barulho.
Avaliações dos hóspedes relacionadas
10
Aimee
23 de out. de 2024
·
A estadia foi de 3 noites
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
10
Abimahel
4 de dez. de 2024
·
A estadia foi de 2 noites
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
8
CARLOS
2 de nov. de 2024
·
A estadia foi de 3 noites
Excelente ubicación y el servicio en general muy bien.
Excelente ubicación y el servicio en general muy bien.
6
Alexandra
1 de ago. de 2025
·
A estadia foi de 11 noites
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
4
Alexander
6 de fev. de 2025
·
A estadia foi de 3 noites
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
6
Marvin
22 de mar. de 2023
·
A estadia foi de 3 noites
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
8
Nicole
20 de fev. de 2023
·
A estadia foi de 1 noite
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
10
Sam
25 de fev. de 2026
·
A estadia foi de 2 noites
Great location, friendly staff, very affordable!
Great location, friendly staff, very affordable!
6
karlton
5 de jan. de 2026
·
A estadia foi de 2 noites
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
10
Betty
23 de jun. de 2025
·
A estadia foi de 2 noites
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã incluso é muito simples—geralmente torradas e café—e muitas vezes decepciona. Opções pagas no café no local ou em parceria estão disponíveis e são consideradas razoáveis a boas por alguns, embora o serviço possa ser desorganizado.
Avaliações dos hóspedes relacionadas
10
Arlettee Theressa
5 de out. de 2025
·
A estadia foi de 2 noites
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
6
RAQUEL
22 de nov. de 2025
·
A estadia foi de 9 noites
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
2
Maria
4 de jan. de 2026
·
A estadia foi de 4 noites
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
2
Travis
20 de nov. de 2025
·
A estadia foi de 4 noites
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Jennifer J
15 de fev. de 2025
·
A estadia foi de 8 noites
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
8
Sonia
4 de mar. de 2025
·
A estadia foi de 5 noites
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Mario Alberto Cortés
20 de jan. de 2023
·
A estadia foi de 1 noite
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
4
jose
31 de out. de 2025
·
A estadia foi de 2 noites
Hotel to old and restaurant service very bad
Hotel to old and restaurant service very bad
6
karlton
5 de jan. de 2026
·
A estadia foi de 2 noites
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
8
James
23 de out. de 2024
·
A estadia foi de 2 noites
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Renato Kazuo
22 de fev. de 2026
·
A estadia foi de 3 noites
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
8
Marcia
5 de dez. de 2025
·
A estadia foi de 3 noites
Um quarteirão da 5 avenida em Playa Del Carmen. Estrutura boa do hotel. Único inconveniente da estádia foram os hóspedes do quarto ao lado que passavam a noite acordados e não respeitavam o direito de descansar dos outros, fazendo barulho e depois dormiam até às 16 horas para ter vida noturna, no mais o hotel tem um excelente custo benefício.
Um quarteirão da 5 avenida em Playa Del Carmen. Estrutura boa do hotel. Único inconveniente da estádia foram os hóspedes do quarto ao lado que passavam a noite acordados e não respeitavam o direito de descansar dos outros, fazendo barulho e depois dormiam até às 16 horas para ter vida noturna, no mais o hotel tem um excelente custo benefício.
6
Eliana
16 de jul. de 2025
·
A estadia foi de 4 noites
A minha estadia não começou muito bem, pois fomos colocados no puxadinho dos fundos, com escada em caracol, sem varanda(como estava no anúncio, e ainda por cima perto do café que ligava o som às 07:00 da manhã. Também tivemos divergências entre o anúncio no Hotéis.com e o que realmente ofereceram em relação a limpeza diária e troca de toalhas, se não fosse a recepcionista Gaby terá sido terrível, mas ela estava sempre atenta e solícita em nos ajudar com muita simpatia.
A minha estadia não começou muito bem, pois fomos colocados no puxadinho dos fundos, com escada em caracol, sem varanda(como estava no anúncio, e ainda por cima perto do café que ligava o som às 07:00 da manhã. Também tivemos divergências entre o anúncio no Hotéis.com e o que realmente ofereceram em relação a limpeza diária e troca de toalhas, se não fosse a recepcionista Gaby terá sido terrível, mas ela estava sempre atenta e solícita em nos ajudar com muita simpatia.
4
Alex
7 de fev. de 2023
·
A estadia foi de 4 noites
O quarto e bom, mas o chuveiro e pinga pinga e nunca tem toalhas limpas sempre, tiveram dias que só recebemos 02 toalhas para 03 pessoas.
O quarto e bom, mas o chuveiro e pinga pinga e nunca tem toalhas limpas sempre, tiveram dias que só recebemos 02 toalhas para 03 pessoas.
10
GILMAR
31 de jan. de 2023
·
A estadia foi de 1 noite
Excelente custo x benefício. Funcionários Copacabana e Jessica, fazem toda diferença. São muito atenciosos. Ao lado da rua para pedestres, onde tem diversos bares e restaurantes. Café que fica em frente, e é terceirizado, é um pouco demorado.
Excelente custo x benefício. Funcionários Copacabana e Jessica, fazem toda diferença. São muito atenciosos. Ao lado da rua para pedestres, onde tem diversos bares e restaurantes. Café que fica em frente, e é terceirizado, é um pouco demorado.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 41.32320680923462USD
- 2026-09-19: 41.32320680923462USD
- 2026-09-20: 33.96536520223617USD
- 2026-09-21: 33.99087363052368USD
- 2026-09-22: 34.02766922607422USD
- 2026-09-23: 34.075414535236355USD
- 2026-09-24: 33.36695908041USD
- 2026-09-25: 47.34492259597778USD
- 2026-09-26: 48.331987673950195USD
- 2026-09-27: 34.23029042243957USD
- 2026-09-28: 34.24290549173355USD
- 2026-09-29: 34.257085118865966USD
- 2026-09-30: 34.25721002054214USD
- 2026-10-01: 34.24290549173355USD
- 2026-10-02: 36.00940523672104USD
- 2026-10-03: 35.959341577148436USD
- 2026-10-04: 35.07698135519028USD
- 2026-10-05: 34.24290549173355USD
- 2026-10-06: 34.94659496154785USD
- 2026-10-07: 34.24290549173355USD
- 2026-10-08: 34.24290549173355USD
- 2026-10-09: 35.959341577148436USD
- 2026-10-10: 35.608902533912655USD
- 2026-10-11: 33.906770977306365USD
- 2026-10-12: 33.97113697443008USD
- 2026-10-13: 34.25721002054214USD
- 2026-10-14: 34.24290549173355USD
- 2026-10-15: 34.24290549173355USD
- 2026-10-16: 35.959341577148436USD
- 2026-10-17: 36.00225297231674USD
- 2026-10-18: 34.06504988737106USD
- 2026-10-19: 31.99109042329788USD
- 2026-10-20: 35.07698135519028USD
- 2026-10-21: 33.05570410337448USD
- 2026-10-22: 34.06504988737106USD
- 2026-10-23: 48.003005423927306USD
- 2026-10-24: 47.952939573097225USD
- 2026-10-25: 33.05311841955185USD
- 2026-10-26: 33.835252715778346USD
- 2026-10-27: 34.24290549173355USD
- 2026-10-28: 34.06504988737106USD
- 2026-10-29: 34.06504988737106USD
- 2026-10-30: 42.832238183212276USD
- 2026-10-31: 45.08609550361633USD
- 2026-11-01: 57.09296375484466USD
- 2026-11-02: 42.81793365440368USD
- 2026-11-03: 42.080356387710566USD
- 2026-11-04: 39.96435984020233USD
- 2026-11-05: 40.07653031044006USD
- 2026-11-06: 55.94867595291137USD
- 2026-11-07: 41.98117130928039USD
- 2026-11-08: 39.96435984020233USD
- 2026-11-09: 39.96435984020233USD
- 2026-11-10: 40.07653031044006USD
- 2026-11-11: 40.07653031044006USD
- 2026-11-12: 39.78556637763977USD
- 2026-11-13: 41.795225582313535USD
- 2026-11-14: 41.98117130928039USD
- 2026-11-15: 40.00726904411316USD
- 2026-11-16: 40.07653031044006USD
- 2026-11-17: 41.068424919891356USD
- 2026-11-18: 50.79219132843017USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 8:00 às 22:00.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 7 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes. É possível que a criança não beneficie de pequeno-almoço grátis.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Não é necessário automóvel para aceder ao alojamento.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de estacionamento nas imediações: 150 MXN por dia (a 5 metros). Horário de funcionamento: das 10:00 às 22:00)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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