Name: Playa Palms Beach Hotel
Address: Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, Estado de Quintana Roo, MX
Price range: US$ 66–US$ 168 per night
Rating: 8.45

O que pensam os hóspedes

O Playa Palms Beach Hotel é amplamente elogiado pela sua localização central e acessível a pé, perto da 5th Avenue, mas com uma atmosfera tranquila, funcionários simpáticos e atenciosos, e quartos com varandas ou redes, vista para o mar e cozinhas compactas que tornam o relaxamento fácil.

Os hóspedes descrevem frequentemente a propriedade e os quartos como limpos e bem conservados. Muitos observam que a praia é pequena ou está erodida, com barcos de pesca e algas marinhas dificultando o banho, por isso é comum tomar sol ou caminhar até as praias públicas próximas. Outras desvantagens incluem uma piscina pequena com horário limitado e a falta de estacionamento no local (estacionamento na rua com parquímetro requer moedas), além de problemas ocasionais de manutenção ou Wi-Fi. Espere uma estadia boutique amigável e discreta em um local privilegiado.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Instalações

As instalações se concentram em uma pequena piscina no pátio e uma praia compacta com espreguiçadeiras; muitos hóspedes relatam dificuldade em nadar devido a barcos ancorados, erosão ou algas marinhas. Não há estacionamento no local, apenas estacionamento na rua com parquímetro (moedas), e o horário da piscina termina cedo.

Avaliações dos hóspedes relacionadas

8

Fer

12 de jul. de 2025

·

A estadia foi de 3 noites

El hotel no cuenta con estacionamiento propio, y al llegar fue un lío encontrar un parquímetro. Lo bueno es que generalmente hay lugares de estacionamiento disponible afuera del hotel La zona es muy segura y está cerca de quinta avenida. También está a pie de playa, pero hay lanchas alrededor y el olor a peces es insuperable.

4

Nancy M

20 de jul. de 2025

·

A estadia foi de 6 noites

Pool only available until 8pm. Front desk personnel very rude. Will not be staying here again. Not very family friendly.

8

Xiaoyu

19 de jun. de 2025

·

A estadia foi de 7 noites

The beach is eroded by the waves, but a good base for activities. Very convenient for shopping / dining.

8

Nicole

9 de set. de 2023

·

A estadia foi de 1 noite

Great little hotel. Our room was okay. Beach is not swimmable and lots of seaweed but thats everywhere there. Too many boats in front to swim. Pool small but clean. Not much room for even sitting in area around pool and our room was upstairs jn the back of hotel.. Cant beat the location!!!

10

candy

6 de mai. de 2025

·

A estadia foi de 2 noites

The hotel overall was great, we were a block away from 5th Avenue and hotel has its own private beach. We went with children and the hotels beach tide was too strong for the kids to get in so we had to walk to the other side of the beach. The only down side was there’s only street parking and we got a ticket for supposedly not paying the meter. We didn’t want to go fight it, but we were wrongfully ticketed. Be careful it’s a scam, save every ticket once’s paid.

2

Jessica

17 de mai. de 2025

·

A estadia foi de 3 noites

Smells like fish! The water is very muddy & you CANNOT get in. DO NOT BE TRICKED BY THESE Pictures. Locks to doors are sketchy. No chairs at the pool. The pool is shaded…no sun.

10

Gina

20 de ago. de 2024

·

A estadia foi de 5 noites

I rented what is call the penthouse & the view was beautiful it was right on the beach they offer breakfast for an additional charge which I liked the breakfast was good & they bring it to your room! The staff was very friendly and helpful as well as the night guard very sweet man! The only bad thing was that it didn’t have parking but they have meter parking outside.

8

Zachary

28 de fev. de 2025

·

A estadia foi de 6 noites

The private beach for the property has washed almost completely away. Pictures of hotel need to be updated. There's about 20ft of sand from the end of the deck. Very disappointing on that front. Aside from that, it was a nice place. Pretty, quiet, security at the door on the overnights. Not much in terms of food or drink though. Besides a small breakfast, you have to leave the hotel for everything. No kitchen or bar.

10

Christi

13 de ago. de 2025

·

A estadia foi de 2 noites

Great boutique hotel close to the famous Avenida Quinta (5th Avenue). We enjoyed drinks and appetizers at neighboring restaurant, and they served us on the beach chairs. We also had fantastic beach massages at the place right next door. This is not a "beach destination" hotel, as there is practically no beach, but that was not our purpose for the 2 nights stay. I would stay again!

8

Mario

25 de out. de 2025

·

A estadia foi de 2 noites

It was not the greatest beach hotel they have small boats park in the front of the hotel also there us no parking space

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Limpeza

As avaliações descrevem comumente a propriedade e os quartos como limpos e bem conservados, com jardins bem cuidados e uma piscina mantida. Alguns hóspedes relataram problemas como lençóis sujos ou odores desagradáveis.

Avaliações dos hóspedes relacionadas

6

Juan José

27 de nov. de 2024

·

A estadia foi de 1 noite

I like the space and the privacy. The room wasnt clean, and smells a little stinky by the bathroom

10

Hans-Georg

10 de fev. de 2024

·

A estadia foi de 7 noites

Playa Palms is a small hotel right on the water. It is located on a small, quiet street, yet close to the noisy/lively 5th Ave. It is a lovely place with its white balconies and patios. A narrow pool invites to cool down. Beach chairs await every day. The water is not great for swimming because of anchored fishing boats right there but a large public beach is very close. The staff was super friendly. Our room was spacious, very clean, nicely outfitted, with a nice bath and patio. We enjoyed this hotel and would recommend it.

4

Jon

29 de dez. de 2023

·

A estadia foi de 1 noite

Bedding was dirty. Stains on duvet cover.

2

Adrian

28 de mai. de 2025

·

A estadia foi de 5 noites

Property smells like sewer, I almost threw up every morning on walked out of the room.

10

Virginie

6 de fev. de 2026

·

A estadia foi de 2 noites

Personnel aux petits soins, super gentils et serviables. Chambres spacieuses et très propres. Très bonne localisation !

10

Brendi

3 de set. de 2024

·

A estadia foi de 4 noites

I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!

10

Gwen

6 de set. de 2024

·

A estadia foi de 2 noites

We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.

2

Salvador

3 de jun. de 2025

·

A estadia foi de 3 noites

Propiedad muy sucia

8

Fernanda

17 de out. de 2025

·

A estadia foi de 4 noites

The picture on Expedia was very deceiving, I thought I was going to get a partial view of the beach and a bigger room. I can see the beach if I poked my head out the balcony. Also, my room didn’t have a hammock, which was something that sold me on the room. The room wasn’t clean, I had a dirty towel and pillowcase. The location was decent and close to Quinta Avenida, I felt safe walking at night. There’s a club right across the street, “La Vaquita” you can’t hear what’s going on at night, the hotel was very quiet and peaceful. Oh! You have to make sure you tell that what you want for breakfast, if you don’t, they won’t bring anything out. Not even if your order was the same the last nights. This is a decent inexpensive place. But I wouldn’t stay there again.

10

Jennifer

6 de abr. de 2025

·

A estadia foi de 7 noites

I stayed here on a solo vacation last week. It was a great place, walkable to all the fun things in playa. The staff was amazing, the place was clean, and the room itself was great I would say the beach in that area of Playa del Carmen was not really swimable due to the rocks and boats. However the beaches near by offered more swim able areas. I’d totally stay here again.

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Quartos

Os quartos são confortáveis e frequentemente espaçosos, muitos com cozinha compacta, vista para o mar e varandas ou redes; o isolamento acústico é elogiado em vários quartos. Alguns hóspedes mencionam colchões duros, paredes finas ou problemas ocasionais de manutenção e Wi-Fi/TV.

Avaliações dos hóspedes relacionadas

10

Stefanie

28 de mar. de 2024

·

A estadia foi de 1 noite

Die Unterkunft war sauber, sehr geräumig und komfortabel.(wir hatten ein Zimmer zur Straße raus) Es war recht ruhig und man hat vom Innenstadt Partymeilen Lärm nachts nichts mehr gehört. Super Anbindung vom AdoBus Alterna und vom Fähranleger nach Cozumel. Wir haben den Aufenthalt sehr genossen und würden wiederkommen.

10

MARIA

3 de set. de 2025

·

A estadia foi de 2 noites

I stayed in a studio with ocean view. It was fantastic! The room was clean and I had a great stay. Very close to the Quinta Avenida with plenty to do… Restaurants, cafes, shops, clubs. Everything within walking distance.

10

Yelena

19 de out. de 2025

·

A estadia foi de 4 noites

Friendly and professional stuff. Great noises -proof windows which is necessary if you are not a night-party person. AC worked great.

10

Julie

10 de abr. de 2025

·

A estadia foi de 5 noites

Lovely property right on the beach. Much nicer than staying to a large American chain hotel. Staff were wonderful. Only one block from busy shopping and restaurant/bar street but totally quiet. All units have lovely balconies with a hammock. As others have said, the beach is small, but right next to larger beach area. Highly recommend!!!

6

Kasey

8 de abr. de 2025

·

A estadia foi de 6 noites

The beach and the pool were lackluster. We thought we were going to be getting a second level suite, but we were on the floor and had to share a patio, which was not what we were expecting. Got in trouble for swimming in the pool after 6pm, but saw people smoking on their patio and they didn't get in trouble. Walls are very thin - you can hear a pin drop. Staff was unable to communicate efficiently, with the exception of Alfredo (he was the star of the show - he seemed to keep the quests happy) The tv and internet did not work and we received no bars of service inside the room.

10

Alison

10 de nov. de 2025

·

A estadia foi de 3 noites

This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views

8

Rafaela

23 de out. de 2023

·

A estadia foi de 1 noite

The room was big and very comfortable. Also good that they offer a big bottle of drink water. The beach is just in front of the hotel. Good location as well. Wifi connection very good.

10

Steven

18 de jan. de 2026

·

A estadia foi de 3 noites

It’s a beautiful view to wake up to every morning from our room! Our room is nicely furnished with two burners and a refrigerator/freezer and the right amount of dishes, silverware etc. Carlos and all staff are so welcoming and helpful! The beach has plenty of chairs with sun or shade. We have stayed here many times through the years and will return! Highly recommend!

10

Craig

8 de dez. de 2025

·

A estadia foi de 8 noites

There wasn’t anything that I didn’t love about this Hotel! After I reserved my stay I realized that the night clubs were just around the corner on 12th and thought it would be loud at night, but you could not hear them at all!! All the people that work there are super friendly and helpful! Alfredo greats you with a big smile and makes sure your stay is the best it can be! The water pressure is very strong and the water is hot! The rooms are beautiful with an amazing deck with table and 3 chairs and a hammock! This will be my go-to hotel when I go to Playa. It’s so close to amazing restaurants and pubs with live music. It’s right on the beach with beach chairs! This place is a gem!

10

Kathryn

28 de fev. de 2024

·

A estadia foi de 7 noites

On the beach. Great staff and room. 2 burners cook top microwave fridge toaster blender. All dishes pan knife glasses etc. bring small kurag cups for coffee. Can buy at grocery store about 4 -5 blocks west. Pool great. Beach nice but better swimming few yards down. Great ac and bed. Quiet area very walkable

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Serviço

Os funcionários são frequentemente elogiados por sua simpatia, atenção e prestatividade, com suporte da recepção e concierge para passeios e logística. Membros da equipe como Alfredo, Carlos, Karen e Freddy recebem elogios repetidos.

Avaliações dos hóspedes relacionadas

10

Candy Huang

27 de mar. de 2024

·

A estadia foi de 5 noites

It was great location and two blocks from 5ave, nice and quiet at night. Alfredo and Carlos were excellent helps during our stay!!! Would definitely come back with our family!

10

Walter

19 de ago. de 2025

·

A estadia foi de 1 noite

Alfredo and Karen did an excellent job! Alfredo went above and beyond! I mistakenly reserved for different dates and he helped me to fix it. He also help us to leave our luggage while we went on a tour. Karen did great as well. Definitely will go back to the place.

10

Hugo

6 de jul. de 2025

·

A estadia foi de 2 noites

Wonderful stay at Playa Palms Beach Hotel! We had a fantastic experience at Playa Palms Beach Hotel! The place was very clean, the rooms were comfortable, and everything felt well taken care of. The customer service was amazing — every staff member we interacted with was kind, helpful, and welcoming. The hotel is in a perfect location, with easy access to restaurants, nightlife, and transportation. It was incredibly convenient to explore the area and still have a peaceful, relaxing place to come back to. My daughters truly enjoyed the stay, and we all felt right at home. I would absolutely recommend this hotel to anyone visiting the area. We’ll definitely be back!

10

Steven

27 de jan. de 2023

·

A estadia foi de 2 noites

We enjoy staying at the Playa Palms! Everyone is very warm and welcoming! The property is very nice and easy to get to anywhere you want to go in Playa. For guests, they have bottled water, beach towels, umbrellas, and housekeeping each day! Highly recommend the Playa Palms Beach Hotel!

10

pat

8 de out. de 2024

·

A estadia foi de 13 noites

Carlos the concierge was awesome and handled all our tour bookings and ws very helpful with suggestions for dinning and and answersd all our questions without fail. The hotel had great air conditioning and everything worked as it should was good all around stay for us. Thanks Playa palms Pat

10

Steven

2 de dez. de 2024

·

A estadia foi de 3 noites

the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.

10

James

19 de abr. de 2025

·

A estadia foi de 6 noites

Amazing place to stay. Will definitely stay here again. Top notch service.

10

Karen

6 de mar. de 2025

·

A estadia foi de 8 noites

We were impressed by the location, the staff, and overall appearance. We will definitely be back.

10

Anwar

4 de jan. de 2025

·

A estadia foi de 5 noites

Excellent location and very supportive staff

10

Daniel

27 de jan. de 2026

·

A estadia foi de 1 noite

Amazing hotel and staff was super! Especially Alex and Alfredo. They assisted us and went above and beyond. We hope to be back as it’s a gem of place in Playa Del Carmen!

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Localização

Central e muito acessível a pé – a poucos passos da 5th Avenue, do ferry e de restaurantes – mas muitos acham o hotel em si tranquilo à noite. O fácil acesso às atrações o torna uma base conveniente.

Avaliações dos hóspedes relacionadas

10

Terry Morton

1 de out. de 2025

·

A estadia foi de 4 noites

Charming property in excellent location, close to restaurants, bars, shopping & beach

10

Zanna

28 de nov. de 2025

·

A estadia foi de 3 noites

I’ve stayed at The Palms many times and it never disappoints. This boutique property is a gem. Staff is consistently friendly and attentive. Excellent location, EASY walk to "all the things" including 5th Avenue. All the rooms are great but I love falling asleep to the waves when staying in an ocean front room. Breakfast is always delivered on time and always delicious. My go-to spot for a relaxing stay-cation or romantic get-away.

8

Karina

13 de jan. de 2026

·

A estadia foi de 2 noites

Good hotel with central location

10

Sally

8 de mai. de 2025

·

A estadia foi de 2 noites

Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything

10

Jonathan

9 de ago. de 2025

·

A estadia foi de 6 noites

One of the few hotels in PDC that has a waterfront. It has a small beach area with lounge chairs and palm trees and I love the sound of the water crashing onto the shore. It adds to the serenity of the property. Although I did see a person or two in the water, its not really a swimming beach as the propertys beach is created woth a retaining wall of sandbags to prevent erosion. The water during the day gets murky with sediment, especially because of the local fishing charters that dock right off the water. My daighter even saw a 30" wide stingray cruising iff the coastline. There are friendly locals offering services inclduding fishing charters, massages and local trinkets. The property is located a block away from the clubs in downtown PDC but angled far enough away that the sound is barely noticable. Everything is walking distance. Loved the hitel. Everyone is so friendly and I would love to go again.

10

Jesper

18 de dez. de 2025

·

A estadia foi de 7 noites

Third visit to Playa Palms. Perfect location. Nicest staff. Surroundings are well looked after. Nice view to the ocean. We would prefer a room on the “sunny” side and on second or third floor for a more private feel. But it was okay to try to stay on the ground floor with the people walking by the terrasse. We like the feeling of this place because it is a smaller hotel. More intimate. And really quiet even though it is 4 minutes away from 5th avenue and all the “chaos”. Highly recommend.

10

John

21 de jun. de 2025

·

A estadia foi de 1 noite

We arrived late, but thankfully were able to still get something to eat because some places were still open. It was close and walkable. Great location- close to the ferry and shopping.

10

Craig

8 de dez. de 2025

·

A estadia foi de 8 noites

There wasn’t anything that I didn’t love about this Hotel! After I reserved my stay I realized that the night clubs were just around the corner on 12th and thought it would be loud at night, but you could not hear them at all!! All the people that work there are super friendly and helpful! Alfredo greats you with a big smile and makes sure your stay is the best it can be! The water pressure is very strong and the water is hot! The rooms are beautiful with an amazing deck with table and 3 chairs and a hammock! This will be my go-to hotel when I go to Playa. It’s so close to amazing restaurants and pubs with live music. It’s right on the beach with beach chairs! This place is a gem!

10

Pachena

27 de jan. de 2024

·

A estadia foi de 2 noites

The location is great, close to everything and still quiet and calm. We had a lovely stay.

10

Robert

14 de dez. de 2024

·

A estadia foi de 7 noites

Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.

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Restaurante

O café da manhã servido no quarto é amplamente apreciado, embora seja necessário fazer o pedido no dia anterior; a qualidade é geralmente boa e as porções adequadas. Além do café da manhã, a oferta gastronômica no local é limitada, mas muitos restaurantes ficam a uma curta distância a pé.

Avaliações dos hóspedes relacionadas

10

Greg

7 de mar. de 2024

·

A estadia foi de 4 noites

Beautiful pool area! Friendly staff, great breakfast. Located really close to 5th Street, easily walkable shopping and dining.

10

Zanna

28 de nov. de 2025

·

A estadia foi de 3 noites

I’ve stayed at The Palms many times and it never disappoints. This boutique property is a gem. Staff is consistently friendly and attentive. Excellent location, EASY walk to "all the things" including 5th Avenue. All the rooms are great but I love falling asleep to the waves when staying in an ocean front room. Breakfast is always delivered on time and always delicious. My go-to spot for a relaxing stay-cation or romantic get-away.

10

Selene

3 de fev. de 2024

·

A estadia foi de 2 noites

A little gem in the middle of the city! Quiet and clean. Only 24 or so units. All with a view of the central courtyard. Next time would stay on the ground floor in a pool view room as the beach seating is limited and no chairs around the pool. Delicious breakfast delivered to our patio each morning for $10/person with lots of options to choose from. Be on 5th Ave in an easy 3 minute walk, just 2 blocks off Constitutional Ave. but away from the hustle and bustle. And 1.5 blocks from 2 public beach accesses. Great for a two night stay like we did, or a month long adventure! We found an oasis in Playa del Carmen.

8

Barbie

5 de mar. de 2024

·

A estadia foi de 3 noites

I was disappointed with the breakfast situation

8

JAVIER

15 de abr. de 2024

·

A estadia foi de 1 noite

Fue un buen lugar, su playa es increíble. Solo no recomiendo sus desayunos, algo caro para lo que ofrecen. Mejor lleva tus alimentos

10

Ellen

10 de fev. de 2026

·

A estadia foi de 2 noites

Love everything about this hotel. Beautiful, scenic, hammock on every patio, pool between rooms, layout of the room. Breakfast was really great, but make sure you order from the front desk the day before! It was a an easy walking distance to town.

10

Jesus

22 de out. de 2025

·

A estadia foi de 3 noites

Check-in was friendly and professional and helpful. The room was clean and comfortable. The view was amazing. Breakfast was really good and it was brought to the room. We ate our breakfast on the balcony looking out to the beach.The staff was amazing. My only concern was a sprial staircase which wasn't a problem but could have been Highly recommend

10

alejandra

23 de jan. de 2025

·

A estadia foi de 1 noite

It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!

8

Fernanda

17 de out. de 2025

·

A estadia foi de 4 noites

The picture on Expedia was very deceiving, I thought I was going to get a partial view of the beach and a bigger room. I can see the beach if I poked my head out the balcony. Also, my room didn’t have a hammock, which was something that sold me on the room. The room wasn’t clean, I had a dirty towel and pillowcase. The location was decent and close to Quinta Avenida, I felt safe walking at night. There’s a club right across the street, “La Vaquita” you can’t hear what’s going on at night, the hotel was very quiet and peaceful. Oh! You have to make sure you tell that what you want for breakfast, if you don’t, they won’t bring anything out. Not even if your order was the same the last nights. This is a decent inexpensive place. But I wouldn’t stay there again.

8

Genevieve

4 de abr. de 2024

·

A estadia foi de 4 noites

Loved the property! There is beach with lounge chairs, but boats are on it, so don't really count on swimming. Not a big downer as there are plenty of beaches further down. Internet is complicated, we could not get it in our room, that was the only problem for us. If you decide to go for breakfast, pass on the Continental one, but there is a bakery, Carlotta's around the corner that has great croissant and cinnamon rolls.

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Mês	Preço médio
janeiro	US$ 133
fevereiro	US$ 171
março	US$ 128
abril	US$ 93
maio	US$ 88
junho	US$ 97
julho	US$ 97
agosto	US$ 94
setembro	US$ 83
outubro	US$ 118
novembro	US$ 134
dezembro	US$ 162

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $80	21 $66	22 $72	23 $73	24 $80
25 $67	26 $68	27 $79	28 $86	29 $74	30 $86	31 $102

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $111	2 $102	3 $121	4 $118	5 $135	6 $145	7 $161
8 $135	9 $130	10 $120	11 $133	12 $142	13 $165	14 $168
15 $125	16 $117	17 $113	18 $111	19 $122	20 $150	21 $146
22 $130	23 $122	24 $125	25 $124	26 $99	27 $131	28 $130
29 $116	30 $120

Playa Palms Beach Hotel

Preços para Playa Palms Beach Hotel

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Estúdio, 1 cama queen-size, vista para o jardim

Suite, varanda (Ocean Front Studio)

Penthouse

Apartamento, 1 quarto, vista para o jardim

Quarto Familiar

Estúdio, vista parcial para o oceano

Avaliações dos hóspedes sobre Playa Palms Beach Hotel

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas