Queens Hotel Cheltenham

Lovely room - a bit too warm at times. Great location and staff were helpful n

While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel.

Good bits: location was brilliant. Parking was easy, fantastic sunny terrace. Big room. Not so good bits - Room was hot and aircon was not working. Extractor fan in bathroom made lots of noise but wasn't working and full of fluff. A bad leak in the room above cause water to cascade from the light fitting in the bathroom. Luckily it was directly over the shower tray so it didn't cause too much mess. The leak eventually tripped the electrics in the bathroom and we couldn't get a morning shower before we checked out.

East parking, lovely helpful staff and great location to walk to town.

Clean rooms staff was excellent and parking was easy breakfast excellent Y