Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
From
173 US$
/ noche
Selecciona fechas para ver precios y disponibilidad
From
173 US$
/ noche
Precios medios mensuales
En Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive, los precios por noche son de 172 US$ de media en el mes más barato (junio) y de 606 US$ en el mes más caro (abril), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| febrero | 296 US$ |
| marzo | 350 US$ |
| abril | 606 US$ |
| mayo | 175 US$ |
| junio | 172 US$ |
| julio | 192 US$ |
F
M
A
M
J
J
Más caro: abril (aprox. 606 US$)
Más barato: junio (aprox. 172 US$)
Acerca de esta propiedad
Resort de todo incluido con un spa de servicio completo, 6 restaurantes y 3 bañeras de hidromasaje cerca de la playa Akumal.
Ubicación
Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive se encuentra en Akumal, cerca de la playa. Puedes disfrutar de la belleza natural de Playa Akumal y Bahía de la Media Luna, o acercarte a Marina de Puerto Aventuras si deseas realizar alguna actividad. ¿Viajas con niños? Si es así, puedes llevarlos a Parque Xel-Há o a Centro ecológico Akumal. Descubre todas las actividades acuáticas que podrás hacer en la zona (por ejemplo, pesca); además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones tan variadas como las rutas a pie o en bicicleta, la equitación o el ecoturismo.
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Ubicación
Carretera Chetumal - Cancún Km 250, Akumal, Estado de Quintana Roo, México
Opciones de habitación
5
Junior Suite
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
Capacidad: 3
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 3 Adults 1 Child
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 1 Adult 1 Child
Detalles de la oferta
2 Camas Dobles
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 2 Adults 2 Children
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
1 King Bed Junior Suite Single
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 2 Adults 1 Child
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
6
JUNIOR SUITE DOS CAMAS
Detalles de la oferta
2 Camas Dobles
1 Sofá Cama
Capacidad: 3
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 3 Adults
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Superior Junior Suite King Bed
Detalles de la oferta
2 Camas Dobles
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
6
2 Double Beds Junior Suite Single
Detalles de la oferta
2 Camas Dobles
1 Sofá Cama
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 1 Adult 2 Children
Detalles de la oferta
2 Camas Dobles
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Superior Suite
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
5
Junior Suite Superior 1 Adult 3 Children
Detalles de la oferta
2 Camas Dobles
452 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadSofá camaEntrada privada
Reseñas de los huéspedes
7.9
Bueno
Basado en 332 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
45%
Familia
39%
Grupo
13%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Bahia Principe Grand Coba - Todo Incluido, los viajeros describen un resort grande y familiar con piscinas, un parque acuático para niños y actividades animadas, equilibrado por habitaciones anticuadas, mantenimiento variable, acceso limitado a los restaurantes a la carta, dependencia de los traslados y una playa rocosa con problemas de algas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Bahia Principe Grand Coba - Todo Incluido, los viajeros describen un resort grande y familiar con piscinas, un parque acuático para niños y actividades animadas, equilibrado por habitaciones anticuadas, mantenimiento variable, acceso limitado a los restaurantes a la carta, dependencia de los traslados y una playa rocosa con problemas de algas.
Muchos huéspedes elogian al personal amable, las grandes piscinas, el club infantil y las actividades en todo el complejo, aunque ocasionalmente hay cierres y largas colas en los bares. Los buffets son abundantes pero pueden resultar repetitivos o poco calientes, y las reservas para los restaurantes a la carta son muy limitadas. Las habitaciones son cómodas pero anticuadas, con informes recurrentes de aire acondicionado débil, humedad u olor a moho y algunos problemas de mantenimiento; el resort está lejos del aeropuerto y dependerá de los traslados para llegar a una playa rocosa afectada por las algas. Ideal para familias que buscan muchas actividades si pueden aceptar concesiones en la logística de la restauración y la calidad de la playa.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, un parque acuático para niños, actividades diarias y (para algunos planes) acceso a resorts hermanos son los puntos destacados. Los inconvenientes incluyen cierres/renovaciones ocasionales, horarios tempranos de apertura de las piscinas, largas colas en los bares, ausencia de ascensores en las villas y servicio limitado o nulo en la piscina/habitación.
Reseñas de huéspedes relacionadas
4
Christopher
4 may 2025
·
Se alojó 7 noches
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
8
Kelly
2 ago 2025
·
Se alojó 6 noches
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Kimberly
22 mar 2025
·
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
6
Victoria
4 ago 2025
·
Se alojó 3 noches
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
10
Danielle
1 nov 2025
·
Se alojó 8 noches
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
10
Anthony Fabbrizio Penado
18 ene 2025
·
Se alojó 5 noches
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
8
Carys
17 jun 2025
·
Se alojó 7 noches
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
8
Lynnette
10 abr 2025
·
Large property with lots to do.
Large property with lots to do.
10
Alexis
15 sept 2025
·
Se alojó 7 noches
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
8
Eric
27 oct 2025
·
Se alojó 4 noches
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron la propiedad y las piscinas limpias, pero las opiniones son inconsistentes. Los problemas recurrentes incluyen habitaciones con olor a humedad o moho, plagas (por ejemplo, cucarachas/ácaros), zonas poco mantenidas y limpieza desigual; un informe señaló problemas de higiene en el parque acuático y alimentos poco cocinados.
Reseñas de huéspedes relacionadas
10
Monette
2 nov 2025
·
Se alojó 5 noches
Room is clean..staff are friendly and helpful.
Room is clean..staff are friendly and helpful.
2
JAMES
10 abr 2025
·
Se alojó 4 noches
Cucarachas en todos lados y olor pestilente
Cucarachas en todos lados y olor pestilente
4
Catherina
16 oct 2025
·
Se alojó 3 noches
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
8
Carole
4 nov 2025
·
Se alojó 8 noches
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
8
Juan Cosme
9 nov 2025
·
Se alojó 4 noches
Everything was great. Just the staff didn’t clean my room every day.
Everything was great. Just the staff didn’t clean my room every day.
2
Kory
12 dic 2025
·
Se alojó 8 noches
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
6
Grace
30 sept 2025
·
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
10
Russell
30 abr 2025
·
Se alojó 5 noches
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
10
Sandra
24 jun 2025
·
Se alojó 7 noches
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
2
Frédérick
25 abr 2025
·
Se alojó 7 noches
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
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Habitaciones
Las habitaciones son generalmente espaciosas y cómodas pero anticuadas, con enchufes limitados y sin ascensores a los pisos superiores. Las quejas comunes incluyen aire acondicionado débil, humedad u olores a moho, ruido ocasional cerca de los espectáculos y problemas de mantenimiento esporádicos.
Reseñas de huéspedes relacionadas
10
WESLEY
15 nov 2025
·
Se alojó 7 noches
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
10
David
31 mar 2025
·
Se alojó 6 noches
Our room was near the lobby the evening shows were extremely loud in our room .
Our room was near the lobby the evening shows were extremely loud in our room .
8
Kelly
2 ago 2025
·
Se alojó 6 noches
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Brian
20 jul 2024
·
Se alojó 5 noches
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
4
Jennifer
10 nov 2025
·
Se alojó 3 noches
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
10
Danielle
1 nov 2025
·
Se alojó 8 noches
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
8
Carole
4 nov 2025
·
Se alojó 8 noches
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
6
Eric Lindsay
29 abr 2025
·
Se alojó 7 noches
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
6
serge
30 ene 2025
·
Se alojó 8 noches
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
4
junais
1 mar 2025
·
Se alojó 7 noches
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio genera opiniones encontradas: muchos miembros del personal son amables y los equipos del club infantil reciben elogios, pero el registro de entrada puede ser muy lento, la información inconsistente y el personal escaso a veces. Los huéspedes mencionan largas esperas, retrasos con los carritos de golf y respuestas poco útiles del servicio de atención al cliente.
Reseñas de huéspedes relacionadas
10
WESLEY
15 nov 2025
·
Se alojó 7 noches
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
8
Hector
6 ago 2025
·
Se alojó 4 noches
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
8
Dilcia Maria
9 oct 2025
·
Se alojó 7 noches
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
4
Jennifer
10 nov 2025
·
Se alojó 3 noches
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
8
Corrine
3 sept 2025
·
Se alojó 7 noches
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Leslie
9 nov 2025
·
Se alojó 4 noches
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
2
Rita
3 nov 2025
·
Se alojó 5 noches
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
10
Neisha Daly
19 oct 2024
·
Se alojó 4 noches
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
4
Jesús
9 jul 2025
·
Se alojó 2 noches
Servicio pésimo
Servicio pésimo
8
Cynthia
14 ago 2025
·
Se alojó 3 noches
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
El resort está lejos del aeropuerto y no está frente a la playa; los huéspedes dependen de los traslados para llegar a una pequeña playa rocosa que a menudo se ve afectada por las algas. Es conveniente para visitar Tulum/Xcaret y otras atracciones de la Riviera Maya.
Reseñas de huéspedes relacionadas
10
Jocelyn Rita
2 mar 2025
·
Se alojó 6 noches
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
8
Kelly
2 ago 2025
·
Se alojó 6 noches
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
8
Judy
20 mar 2025
·
Se alojó 9 noches
Far from beach
Far from beach
8
Sara
17 mar 2025
·
Se alojó 4 noches
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
2
eddy
1 jul 2025
·
Se alojó 6 noches
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
10
Bonita May
14 mar 2025
·
Se alojó 10 noches
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
8
Clinton
10 abr 2025
·
Se alojó 6 noches
Seaweed on the beach sucks but every resort faces that issue these days
Seaweed on the beach sucks but every resort faces that issue these days
8
Corrine
3 sept 2025
·
Se alojó 7 noches
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Sergey
4 feb 2025
·
Se alojó 5 noches
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
8
Stephanie
14 ago 2025
·
Se alojó 8 noches
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los buffets ofrecen mucha variedad, pero pueden ser repetitivos o poco calientes, y el etiquetado de alérgenos y las opciones sin gluten son poco fiables. Las reservas para los restaurantes a la carta son estrictamente limitadas y a menudo están completamente reservadas; algunos huéspedes informaron de alimentos poco cocinados, mientras que otros disfrutaron de ciertos restaurantes.
Reseñas de huéspedes relacionadas
8
Anne-Carlie
2 ago 2025
·
Se alojó 7 noches
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
4
Liliia
11 mar 2025
·
Se alojó 5 noches
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
10
Ann Marie
8 nov 2025
·
Se alojó 14 noches
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
8
Matthew
4 oct 2025
·
Se alojó 2 noches
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
10
Danielle
1 nov 2025
·
Se alojó 8 noches
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
4
Catherina
16 oct 2025
·
Se alojó 3 noches
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
2
Kory
12 dic 2025
·
Se alojó 8 noches
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
8
Martin
7 mar 2025
·
Se alojó 7 noches
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
8
Kristie
21 abr 2025
·
Se alojó 8 noches
Food labelling in buffet, more gluten free options
Food labelling in buffet, more gluten free options
8
Eric
27 oct 2025
·
Se alojó 4 noches
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Alejandra
hace 3 semanas
·
Se alojó 2 noches
La alberca la cierran a las 7 pm es muy temprano Falta que tenga meseros q distribuyan las bebidas todo se tiene q levantar uno a servirse
La alberca la cierran a las 7 pm es muy temprano Falta que tenga meseros q distribuyan las bebidas todo se tiene q levantar uno a servirse
8
patricio
el mes pasado
·
Se alojó 3 noches
Todo en general bien, solo tuve problemas con la habitación, llegamos y tenía goteras por el aire acondicionado y no enfriaba mucho, lo reporte y repararon sin embargo la habitación estaba extremadamente húmeda y con olor a humedad, tuvieron que mandar u deshumidificador que si ayudo más si había mucha humedad. Se portaron muy bien buscando soluciones aunque si fue incómodo
Todo en general bien, solo tuve problemas con la habitación, llegamos y tenía goteras por el aire acondicionado y no enfriaba mucho, lo reporte y repararon sin embargo la habitación estaba extremadamente húmeda y con olor a humedad, tuvieron que mandar u deshumidificador que si ayudo más si había mucha humedad. Se portaron muy bien buscando soluciones aunque si fue incómodo
8
marco antonio
7 ago 2026
·
Se alojó 3 noches
La habitacion muy comoda y funcionl, la atencion del personal es lo mejor del hotel, a la comida falta un poco de variedad, la animacion es muy poca. En general una buena estancia
La habitacion muy comoda y funcionl, la atencion del personal es lo mejor del hotel, a la comida falta un poco de variedad, la animacion es muy poca. En general una buena estancia
8
JOSE GABRIEL
3 ago 2026
·
Se alojó 3 noches
Esta fue mi quinta vez hospedándome en el hotel, pero lamentablemente creo que será la última. Como cliente frecuente que ha visto la evolución del lugar, es muy triste notar cómo decayó la experiencia gastronómica. La comida en esta ocasión estuvo sinceramente deplorable: Porciones muy reducidas: A comparación de años anteriores, la cantidad que sirven es excesivamente pobre. Menú desbalanceado: Parece que te obligan a comer más vegetales que proteína. La variedad y presencia de opciones como carne o mariscos fue casi nula o extremadamente limitada. Supongo que la reciente incorporación o transición a la franquicia Hyatt terminó perjudicando el estándar que solían manejar. En lugar de mejorar la experiencia del huésped, se percibe un recorte evidente en la calidad y en los insumos. Es una lástima ver cómo un lugar al que regresaba con gusto ha perdido la esencia y la atención que lo caracterizaban. Ojalá tomen en cuenta este comentario y escuchen a sus clientes frecuentes para corregir el rumbo. familia la cuál ocupaba año con año 8 habitaciones,
Esta fue mi quinta vez hospedándome en el hotel, pero lamentablemente creo que será la última. Como cliente frecuente que ha visto la evolución del lugar, es muy triste notar cómo decayó la experiencia gastronómica. La comida en esta ocasión estuvo sinceramente deplorable: Porciones muy reducidas: A comparación de años anteriores, la cantidad que sirven es excesivamente pobre. Menú desbalanceado: Parece que te obligan a comer más vegetales que proteína. La variedad y presencia de opciones como carne o mariscos fue casi nula o extremadamente limitada. Supongo que la reciente incorporación o transición a la franquicia Hyatt terminó perjudicando el estándar que solían manejar. En lugar de mejorar la experiencia del huésped, se percibe un recorte evidente en la calidad y en los insumos. Es una lástima ver cómo un lugar al que regresaba con gusto ha perdido la esencia y la atención que lo caracterizaban. Ojalá tomen en cuenta este comentario y escuchen a sus clientes frecuentes para corregir el rumbo. familia la cuál ocupaba año con año 8 habitaciones,
10
Edgar De Jesus
15 jun 2026
·
Se alojó 2 noches
Ideal para la familia y el kids club super recomendado!!
Ideal para la familia y el kids club super recomendado!!
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: 170.54064366799926USD
- 2026-09-17: 157.71519261564637USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 162.67220456121828USD
- 2026-09-21: 148.0381431146393USD
- 2026-09-22: 162.42437584765625USD
- 2026-09-23: 162.42437584765625USD
- 2026-09-24: 163.34918171046448USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 148.23640958688355USD
- 2026-09-28: 163.34918171046448USD
- 2026-09-29: 162.39407127693178USD
- 2026-09-30: 148.23640958688355USD
- 2026-10-01: 163.34918171046448USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 162.83232333871462USD
- 2026-10-05: 163.34918171046448USD
- 2026-10-06: 165.1159854525299USD
- 2026-10-07: 163.16667151416016USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 163.34918171046448USD
- 2026-10-13: 163.16667151416016USD
- 2026-10-14: 163.34918171046448USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 161.85060230581666USD
- 2026-10-19: 159.95851866305543USD
- 2026-10-20: 161.85060230581666USD
- 2026-10-21: 161.85060230581666USD
- 2026-10-22: 161.85060230581666USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 161.85060230581666USD
- 2026-10-26: 161.85060230581666USD
- 2026-10-27: 161.85060230581666USD
- 2026-10-28: 161.85060230581666USD
- 2026-10-29: 161.85060230581666USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 172.62553160734558USD
- 2026-11-03: 172.62553160734558USD
- 2026-11-04: 172.62553160734558USD
- 2026-11-05: 172.62553160734558USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 172.62553160734558USD
- 2026-11-09: 172.62553160734558USD
- 2026-11-10: 172.62553160734558USD
- 2026-11-11: 172.62553160734558USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
La hora de entrada comienza a15:00La hora de entrada termina a23:59La hora de salida termina a12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Requisitos De Edad
Edad mínima para registrarse: 18 años
Mascotas
No se admiten animales de servicio;No se admiten mascotas;
Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal; El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; No hay camas supletorias disponibles
Comedor
Si te apetece tomar algo de cocina internacional, ve a Kukulkan, uno de los 6 restaurantes de este alojamiento. Relájate con un refresco del bar junto a la piscina o de uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Cargos E Impuestos Obligatorios
Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):
- Tasa municipal: 3.15 USD por alojamiento y por noche. Esta tasa no se aplica a menores de 12 años.
Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Windsurf
Ciclismo
Karaoke
Billares
Pesca
Minigolf
Equitación
Zona de juegos
Canoas
Piscina al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Máquinas expendedoras
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito