Akumal Beach Resort
450 US$
/ noche
Promedio para noviembre
Precios para Akumal Beach Resort
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450 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Akumal Beach Resort, los precios por noche son de 220 US$ de media en el mes más barato (septiembre) y de 533 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 431 US$ |
| febrero | 435 US$ |
| marzo | 400 US$ |
| abril | 370 US$ |
| mayo | 304 US$ |
| junio | 253 US$ |
| julio | 239 US$ |
| agosto | 227 US$ |
| septiembre | 220 US$ |
| octubre | 533 US$ |
| noviembre | 450 US$ |
| diciembre | 433 US$ |
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nov · 450 US$
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Más caro: octubre (aprox. 533 US$)
Más barato: septiembre (aprox. 220 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar.
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En Akumal Bay Beach & Spa Resort All Inclusive tienes un bar-cafetería a tu disposición. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 3 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:00.
Habitaciones
En las 310 habitaciones, equipadas con bañera de hidromasaje privada al aire libre y televisión de plasma, te espera una estancia inolvidable. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte, artículos del minibar gratis y teléfono.
Ubicación
Si decides alojarte en Akumal Bay Beach & Spa Resort All Inclusive de Akumal, estarás junto al mar y a menos de cinco minutos en coche de Playa Akumal y Riviera Maya Golf Club.
Qué hay cerca
Playa Akumal(0.5 millas)
Playa Akumal sur(0.8 millas)
Biblioteca Hekab(0.8 millas)
Centro ecológico Akumal(1 millas)
Bahía de la Media Luna(1.7 millas)
Laguna Yal-ku(1.9 millas)
Riviera Maya Golf Club(2.2 millas)
Aktun Chen(2.2 millas)
Playa de Xcacel(5.6 millas)
Santuario Xcacel-Xcacelito(6.4 millas)
Playa Xcacelito(6.4 millas)
Parque Xel-Há(6.8 millas)
Playa Xpu-ha(8.2 millas)
Cenote Tajma Ha(8.2 millas)
Parque Ecológico El Toh(8.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(33.5 millas)
Aeropuerto Internacional de Tulum (TQO)(41.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(57.4 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Km. 104 Carretera Federal Cancun-Tulum, Akumal, Estado de Quintana Roo, México
Playa Akumal (0.5 millas)
Playa Akumal sur (0.8 millas)
Biblioteca Hekab (0.8 millas)
Centro ecológico Akumal (1 millas)
Bahía de la Media Luna (1.7 millas)
Laguna Yal-ku (1.9 millas)
Opciones de habitación
11
Junior Suite Penthouse Ocean Front Rooftop Terrace
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
850 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
8
Junior Suite Garden Premium Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
7
Junior Suite Garden Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
592 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
9
Junior Suite Premium Ocen Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
495 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
9
Junior Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
495 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
8
Junior Suite Penthouse Premium Roof Top Terrace
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
Reseñas de los huéspedes sobre Akumal Beach Resort
8.8
Fabuloso
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
57%
Familia
30%
Grupo
10%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las recientes reseñas sobre Akumal Bay Beach & Spa Resort, los viajeros elogian constantemente el tranquilo entorno frente a la playa, el personal amable y el snorkel en la Bahía de Akumal, al tiempo que las opiniones se dividen en cuanto a la calidad de la comida, el estado de las habitaciones y el impacto de las algas y las renovaciones.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las recientes reseñas sobre Akumal Bay Beach & Spa Resort, los viajeros elogian constantemente el tranquilo entorno frente a la playa, el personal amable y el snorkel en la Bahía de Akumal, al tiempo que las opiniones se dividen en cuanto a la calidad de la comida, el estado de las habitaciones y el impacto de las algas y las renovaciones.
Muchos disfrutaron de habitaciones con vistas al mar, un ambiente relajado con yoga diario y música en vivo, y el servicio atento del personal con mucha experiencia. Entre los inconvenientes comunes se incluyen una calidad de buffet inconsistente, bebidas de primera línea limitadas, esperas para cenar a la carta y problemas de mantenimiento ocasionales, como un aire acondicionado débil, problemas con el agua caliente o habitaciones anticuadas. Las algas y las rocas pueden limitar la natación en ocasiones, y las recientes renovaciones o la reserva de tumbonas alrededor de la piscina/playa frustraron a algunos huéspedes. Espere una estancia frente a la playa, tranquila, con un personal y servicios excelentes, pero con experiencias variables en cuanto a comida y habitaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las ofertas de bienestar destacan, con frecuentes elogios para el yoga, los tratamientos de spa y el fácil snorkel o SUP desde la playa. Entre los inconvenientes se señalan las renovaciones ruidosas de la piscina, las tumbonas y camas de día limitadas, cierres ocasionales del ascensor/gimnasio y un programa de entretenimiento discreto.
Reseñas de huéspedes relacionadas
10
Laura
13 ago 2025
·
Se alojó 6 noches
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
6
Lee
19 ago 2025
·
Se alojó 7 noches
Major renovation works taking place. Hard to relax by the pool with constant drilling and banging. Was Not advised of this prior to booking. The room next door to us was also under renovation and work was carried out durning the night past 10pm on two occasions. Balcony door very poor security and left open each day by Housekeeping. Did not work on arrival and a temporary fix was done. Hot tub did not work on arrival also the TV however this was fixed. Hotel is generally nice. Most staff are helpful however a couple of staff give poor service. Good is generally nice.
Major renovation works taking place. Hard to relax by the pool with constant drilling and banging. Was Not advised of this prior to booking. The room next door to us was also under renovation and work was carried out durning the night past 10pm on two occasions. Balcony door very poor security and left open each day by Housekeeping. Did not work on arrival and a temporary fix was done. Hot tub did not work on arrival also the TV however this was fixed. Hotel is generally nice. Most staff are helpful however a couple of staff give poor service. Good is generally nice.
8
Kyla
7 feb 2026
·
Se alojó 5 noches
Beautiful facility. Nice activities. Staff was helpful.
Beautiful facility. Nice activities. Staff was helpful.
8
Elizabeth
19 ene 2025
·
Se alojó 7 noches
The good: Loved the proximity to beach, all rooms are ocean view. The staff are lovely. Nice decor and vibe. Clean, well appointed room. The food is hit or miss as far as their fine dining options. The bad: Elevator was broken half the time and building 4 stank of sewerage in hallway. Getting a good chair on the beach or by the pools is cutthroat. Get your towel on a chair by 615 am.
The good: Loved the proximity to beach, all rooms are ocean view. The staff are lovely. Nice decor and vibe. Clean, well appointed room. The food is hit or miss as far as their fine dining options. The bad: Elevator was broken half the time and building 4 stank of sewerage in hallway. Getting a good chair on the beach or by the pools is cutthroat. Get your towel on a chair by 615 am.
10
Alejandra
3 feb 2026
·
Se alojó 6 noches
Fabulous resort. Love the yoga and 5 yoga meditation with music. Rooms are large and clean. Very comfortable. Staff is so nice! Awesome gym. Good food and bartenders. Really liked the nightlife. We danced a lot.
Fabulous resort. Love the yoga and 5 yoga meditation with music. Rooms are large and clean. Very comfortable. Staff is so nice! Awesome gym. Good food and bartenders. Really liked the nightlife. We danced a lot.
10
Erin Nicole
6 jun 2023
·
Se alojó 5 noches
We had a fantastic stay here! It is low key, the staff is friendly, very clean, the pools were great and di not get gross by the end of the day, the beach is gorgeous and swimmable, the staff keep the seaweed raked, and the food at the restaurants and buffet were excellent. We booked a couple of excursions through the resort and they were also excellent. The only drawback would be the limited top shelf alcohol choices and the staff do not speak a lot of English so communicating and requesting some different cocktail choices were not easy, but we survived. Hands down we would stay here again.
We had a fantastic stay here! It is low key, the staff is friendly, very clean, the pools were great and di not get gross by the end of the day, the beach is gorgeous and swimmable, the staff keep the seaweed raked, and the food at the restaurants and buffet were excellent. We booked a couple of excursions through the resort and they were also excellent. The only drawback would be the limited top shelf alcohol choices and the staff do not speak a lot of English so communicating and requesting some different cocktail choices were not easy, but we survived. Hands down we would stay here again.
10
Chloe
12 abr 2025
·
Se alojó 9 noches
Quieter, amazing staff, yoga, SUPs, painting and Thursday markets. Loved our stay!
Quieter, amazing staff, yoga, SUPs, painting and Thursday markets. Loved our stay!
6
derrick
3 jul 2025
·
Se alojó 3 noches
Relaxing Retreat with Incredible Service — Watch out for the Seaweed We recently stayed at Akumal Wellness Resort in Akumal, Mexico, and overall had a wonderful and restorative experience. From the moment we arrived, the staff made us feel truly welcome — warm, attentive, and genuinely kind. The people here are what make this place so special. One of the highlights of our trip was the spa — the services were absolutely amazing. Every treatment we experienced was expertly done, leaving us relaxed and refreshed. It’s a must-do if you're staying at the resort. The food and drinks were another highlight. Every meal was delicious, and the drinks were always on point — fresh, flavorful, and plentiful. Whether poolside or at dinner, the culinary offerings exceeded our expectations. The only downside of our trip was the sargassum (seaweed) on the beach. Unfortunately, it was heavy during our visit, which made the beach largely unusable. While this is a natural and seasonal issue that many Caribbean destinations face, it was disappointing not to be able to fully enjoy the otherwise beautiful beachfront. That said, the resort made up for it in many other ways. If you're looking for a relaxing escape with great people, fantastic food, and top-tier wellness services, Akumal Wellness Resort is worth considering. Just be sure to check the seaweed conditions if the beach is a key part of your vacation plans. Would have been 5 stars if not for the seaweed.
Relaxing Retreat with Incredible Service — Watch out for the Seaweed We recently stayed at Akumal Wellness Resort in Akumal, Mexico, and overall had a wonderful and restorative experience. From the moment we arrived, the staff made us feel truly welcome — warm, attentive, and genuinely kind. The people here are what make this place so special. One of the highlights of our trip was the spa — the services were absolutely amazing. Every treatment we experienced was expertly done, leaving us relaxed and refreshed. It’s a must-do if you're staying at the resort. The food and drinks were another highlight. Every meal was delicious, and the drinks were always on point — fresh, flavorful, and plentiful. Whether poolside or at dinner, the culinary offerings exceeded our expectations. The only downside of our trip was the sargassum (seaweed) on the beach. Unfortunately, it was heavy during our visit, which made the beach largely unusable. While this is a natural and seasonal issue that many Caribbean destinations face, it was disappointing not to be able to fully enjoy the otherwise beautiful beachfront. That said, the resort made up for it in many other ways. If you're looking for a relaxing escape with great people, fantastic food, and top-tier wellness services, Akumal Wellness Resort is worth considering. Just be sure to check the seaweed conditions if the beach is a key part of your vacation plans. Would have been 5 stars if not for the seaweed.
8
Diane
21 may 2024
·
The property itself was nice, open, lots of relaxing areas. The beach is small but also close to the resort so easy access to the water. Unfortunately, the Sargasm decided to visit earlier than normal but the resort did a great job clearing the beach. My only disappointment was the food as there were not enough fish or shrimp options and the menus were obscure, and I am an adventurous eater. Another issue was the main pool has NO lounge chairs just beds and they are not conducive to sitting comfortably and there are not enough for everyone anyway. Overall, the resort was peaceful and beautiful, and I enjoyed my week there.
The property itself was nice, open, lots of relaxing areas. The beach is small but also close to the resort so easy access to the water. Unfortunately, the Sargasm decided to visit earlier than normal but the resort did a great job clearing the beach. My only disappointment was the food as there were not enough fish or shrimp options and the menus were obscure, and I am an adventurous eater. Another issue was the main pool has NO lounge chairs just beds and they are not conducive to sitting comfortably and there are not enough for everyone anyway. Overall, the resort was peaceful and beautiful, and I enjoyed my week there.
10
Emilie Day
7 jul 2025
·
Se alojó 8 noches
We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!
We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron la propiedad y las habitaciones muy limpias, con jardines bien cuidados. Sin embargo, las reseñas también citan lagunas y desgaste, como habitaciones polvorientas o con olor a humedad, piscinas turbias o sucias, plagas en algunos casos y áreas comunes o asientos que necesitan un mejor mantenimiento.
Reseñas de huéspedes relacionadas
8
Mohsen
16 oct 2023
·
Se alojó 7 noches
The property need a face left almost everything falling a part , but it was clean . Landscaping was very nice . Front desk was very helpful and nice.
The property need a face left almost everything falling a part , but it was clean . Landscaping was very nice . Front desk was very helpful and nice.
8
christopher
18 jun 2025
·
Se alojó 5 noches
Nice and clean room ,very friendly employees Food was good, Mexican restaurant was the best. Big disappointment was the beach, tons seagrass prevent swimming . Because of that pool was overcrowded .
Nice and clean room ,very friendly employees Food was good, Mexican restaurant was the best. Big disappointment was the beach, tons seagrass prevent swimming . Because of that pool was overcrowded .
10
Ashley
30 may 2023
·
Se alojó 3 noches
This is a really nice, quiet resort, it's not as new and shiny as others, but the staff does an excellent job maintaining the property and keeping it clean. The food was good, especially the Mexican and Peruvian restaurants. The rooms were really clean. It is a beautiful property and I would definitely go back.
This is a really nice, quiet resort, it's not as new and shiny as others, but the staff does an excellent job maintaining the property and keeping it clean. The food was good, especially the Mexican and Peruvian restaurants. The rooms were really clean. It is a beautiful property and I would definitely go back.
6
Christina
10 may 2024
·
Se alojó 8 noches
We love the snorkeling at the resort and the staff. The room we had 2001 needed work. Broken mirror. Light fixture hanging from ceiling. We had cockroaches in the room. Box springs had holes in it. Air conditioner did not cool down enough. Lowest was 24. Maids didn’t clean very well. Paint was falling off the wall in the bathroom. The maids didn’t clean the floors. The sheets on the bed was a flat sheet that didn’t fit.
We love the snorkeling at the resort and the staff. The room we had 2001 needed work. Broken mirror. Light fixture hanging from ceiling. We had cockroaches in the room. Box springs had holes in it. Air conditioner did not cool down enough. Lowest was 24. Maids didn’t clean very well. Paint was falling off the wall in the bathroom. The maids didn’t clean the floors. The sheets on the bed was a flat sheet that didn’t fit.
10
barry
12 sept 2025
·
Se alojó 5 noches
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
10
Raymond
23 oct 2025
·
Se alojó 14 noches
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
6
pierre
10 abr 2024
·
Se alojó 12 noches
Établissement méritant pour les chambres un rafraîchissement. Ce qui est déjà en vous actuellement Une grande partie de l’hôtel était en réfection. Alimentation moyen, pas de grande saveur, pas de fruit mûr Sans saveur petit déjeuner varié, mais pas de très très grande qualité Plage, très belle, si ce n’est que nous ne savions pas qu’il y avait des roches et qui fallait absolument s’acheter des chaussures pour pouvoir aller dans l’eau Les sièges du restaurant du buffet vraiment très sale, les transats de la piscine, vraiment très sale, pas terrible , le service, de très bonne qualité, les gens sympathique pa Rapport qualité prix moyen
Établissement méritant pour les chambres un rafraîchissement. Ce qui est déjà en vous actuellement Une grande partie de l’hôtel était en réfection. Alimentation moyen, pas de grande saveur, pas de fruit mûr Sans saveur petit déjeuner varié, mais pas de très très grande qualité Plage, très belle, si ce n’est que nous ne savions pas qu’il y avait des roches et qui fallait absolument s’acheter des chaussures pour pouvoir aller dans l’eau Les sièges du restaurant du buffet vraiment très sale, les transats de la piscine, vraiment très sale, pas terrible , le service, de très bonne qualité, les gens sympathique pa Rapport qualité prix moyen
6
Marcel
13 jun 2023
·
Se alojó 6 noches
Das Positive vorweg: Das Hotel Akumal Bay hat einen tollen Service, egal in welcher Position: sehr zuvorkommend und auch authentisch und freundlich. Der Strand ist wundervoll, teilweise ist der Einstieg sehr steinig - Vorsicht ! Seegras wird hier mit aller Macht bekämpft, sehr erträglich. Leider waren wir jedoch mit dem Hotel größtenteils nicht zufrieden: 1.) Essenauswahl überhaupt nicht mexikanisch, das Essen war auch weitestgehend nicht gut. Poolbar Mittagsbuffet sehr verdreckt, verschmutzt und unappetitlich. 2.) Cocktails fürchterlich, billiger Fusel wird hier ausgeschenkt. Lieber nur Wasser trinken, ist auch gesünder. 3.) Die Zimmer sind sehr hellhörig und teilweise gibt es schon einige Defekte, z.B. klemmende Tür, ausgehängte Schiebetür, defektes Fliegengitter. 4.) Der Pool ist versifft und total warm, hier saßen den ganzen Tag unsere amerikanischen Mitmenschen in Ganzkörperschwimmanzug, Schwimmhut und 1 Liter Trinkbechern und unterhielten sich lautstark. Alles in allem sind wir -gerade auch in dieser Preiskategorie- nicht zufrieden gewesen.
Das Positive vorweg: Das Hotel Akumal Bay hat einen tollen Service, egal in welcher Position: sehr zuvorkommend und auch authentisch und freundlich. Der Strand ist wundervoll, teilweise ist der Einstieg sehr steinig - Vorsicht ! Seegras wird hier mit aller Macht bekämpft, sehr erträglich. Leider waren wir jedoch mit dem Hotel größtenteils nicht zufrieden: 1.) Essenauswahl überhaupt nicht mexikanisch, das Essen war auch weitestgehend nicht gut. Poolbar Mittagsbuffet sehr verdreckt, verschmutzt und unappetitlich. 2.) Cocktails fürchterlich, billiger Fusel wird hier ausgeschenkt. Lieber nur Wasser trinken, ist auch gesünder. 3.) Die Zimmer sind sehr hellhörig und teilweise gibt es schon einige Defekte, z.B. klemmende Tür, ausgehängte Schiebetür, defektes Fliegengitter. 4.) Der Pool ist versifft und total warm, hier saßen den ganzen Tag unsere amerikanischen Mitmenschen in Ganzkörperschwimmanzug, Schwimmhut und 1 Liter Trinkbechern und unterhielten sich lautstark. Alles in allem sind wir -gerade auch in dieser Preiskategorie- nicht zufrieden gewesen.
2
Lucie
18 abr 2025
·
Se alojó 8 noches
Return with bug bites which turned out to be bed bugs. Will never return!!
Return with bug bites which turned out to be bed bugs. Will never return!!
10
John Frederick
8 abr 2023
·
Se alojó 14 noches
The resort is delightfully small and very clean - perfect for a relaxing holiday. The housekeeping is top notch. Nice white sandy beach. There was sargassum (sea weed) but it was everywhere in the bay and not within the control of the resort. They did their best to clear it. The Staff at the resort are attentive, friendly, authentically happy and eager to please. Whenever we came upon staff throughout the property, we were always greeted with a smile and an “hola”. We were given stellar service by the following: (to name only a few) Buffet: Daniela,; Michelle; Marco; Hector; Otilio; Carla Tec; Carla Ek; Antonio; and Aurora - (the omelet lady) who was extremely friendly and consistently, much to our amazement, recalled each guest’s preferences in detail. Conceriege/lobby/lounge: Luis Fernando; Gil Huerta; and Erick Quezeda. Lobby bar/coffee: Marcia; Blanca; Whilbert; Lidia; and Alejandra. The pool area recreation staff: Jessica and Alejandro - these two friendly outgoing athletes lead morning easy stretch, yoga, cardio (mild) in the pool, which was fun, healthy and an enjoyable social event. There is nightly music in the open air lounge and it’s very well done, with a variety of performers during the week. We did not miss the loud disco party that many resorts have. The dining options are excellent - from the buffet to the specialty restaurants. We spent 2 weeks at the resort and will defiantly be planning a return visit.
The resort is delightfully small and very clean - perfect for a relaxing holiday. The housekeeping is top notch. Nice white sandy beach. There was sargassum (sea weed) but it was everywhere in the bay and not within the control of the resort. They did their best to clear it. The Staff at the resort are attentive, friendly, authentically happy and eager to please. Whenever we came upon staff throughout the property, we were always greeted with a smile and an “hola”. We were given stellar service by the following: (to name only a few) Buffet: Daniela,; Michelle; Marco; Hector; Otilio; Carla Tec; Carla Ek; Antonio; and Aurora - (the omelet lady) who was extremely friendly and consistently, much to our amazement, recalled each guest’s preferences in detail. Conceriege/lobby/lounge: Luis Fernando; Gil Huerta; and Erick Quezeda. Lobby bar/coffee: Marcia; Blanca; Whilbert; Lidia; and Alejandra. The pool area recreation staff: Jessica and Alejandro - these two friendly outgoing athletes lead morning easy stretch, yoga, cardio (mild) in the pool, which was fun, healthy and an enjoyable social event. There is nightly music in the open air lounge and it’s very well done, with a variety of performers during the week. We did not miss the loud disco party that many resorts have. The dining options are excellent - from the buffet to the specialty restaurants. We spent 2 weeks at the resort and will defiantly be planning a return visit.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las espaciosas habitaciones con vistas al mar y algunas unidades renovadas reciben elogios, especialmente los áticos con bañeras de hidromasaje en la azotea. Otros informan de muebles anticuados, peculiaridades de privacidad en el baño y problemas recurrentes como un aire acondicionado débil, problemas con el agua caliente, accesorios rotos o ruido de construcción.
Reseñas de huéspedes relacionadas
8
Carolyn
4 dic 2022
·
Se alojó 19.329 noches
The staff was very friendly and accommodating. We had a Penthouse room which was lovely with 2 exceptions - a toilet that isn\'t private is not ideal - a full door isn\'t too much to ask. Also, the room never got cooler than 26 degrees C, despite the AC being on full blast at all times. We stopped at the front desk to ask about it, and they said the penthouse rooms just "don\'t get that cool" which is unacceptable in a very warm environment. The specialty restaurants were good with excellent service (if you were fine with going at 6pm or 8:30pm, otherwise had to wait 45mins to an hour), but the buffet was pretty bad (for breakfast, lunch, or dinner). The buffet had lots of options, but nothing that was very flavorful or cooked well. Drinks are weak (as usual at an all inclusive resort). The hunger games starting at 7:30am to get a beach chair or day bed is tiring - provide enough seats for your guests. Live entertainment (a singer or a band every evening) was lovely, and the waitresses there are great and work their tails off. Overall, it was a great trip and the hotel itself is beautiful. Foodies or heavy drinkers, look elsewhere to avoid disappointment. I recommend implementing an online reservation system for the restaurants to make things run smoother.
The staff was very friendly and accommodating. We had a Penthouse room which was lovely with 2 exceptions - a toilet that isn\'t private is not ideal - a full door isn\'t too much to ask. Also, the room never got cooler than 26 degrees C, despite the AC being on full blast at all times. We stopped at the front desk to ask about it, and they said the penthouse rooms just "don\'t get that cool" which is unacceptable in a very warm environment. The specialty restaurants were good with excellent service (if you were fine with going at 6pm or 8:30pm, otherwise had to wait 45mins to an hour), but the buffet was pretty bad (for breakfast, lunch, or dinner). The buffet had lots of options, but nothing that was very flavorful or cooked well. Drinks are weak (as usual at an all inclusive resort). The hunger games starting at 7:30am to get a beach chair or day bed is tiring - provide enough seats for your guests. Live entertainment (a singer or a band every evening) was lovely, and the waitresses there are great and work their tails off. Overall, it was a great trip and the hotel itself is beautiful. Foodies or heavy drinkers, look elsewhere to avoid disappointment. I recommend implementing an online reservation system for the restaurants to make things run smoother.
10
Sean Lee
26 sept 2025
·
Se alojó 7 noches
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
10
Daniel
28 dic 2024
·
Se alojó 6 noches
Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation.
Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation.
6
Isabel
7 ago 2024
·
Se alojó 6 noches
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
6
Renee
1 jul 2024
·
Se alojó 7 noches
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
6
karen
11 jun 2024
·
Se alojó 6 noches
Dining was a bit limited, our room was clean but bathroom is a bit awkward. There needs to bit more privacy in the toilet area.
Dining was a bit limited, our room was clean but bathroom is a bit awkward. There needs to bit more privacy in the toilet area.
10
Dianne
9 mar 2025
·
Se alojó 14 noches
The renovated rooms are lovely. T
The renovated rooms are lovely. T
6
Marty Edward
5 jun 2025
·
Se alojó 7 noches
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
4
Andrey
9 may 2025
·
Se alojó 7 noches
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
6
Shanda
28 jun 2025
·
Se alojó 4 noches
Property was very nice. However inconvenienced by no hot water first day we arrived and no AC on last night at this location.
Property was very nice. However inconvenienced by no hot water first day we arrived and no AC on last night at this location.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se describe ampliamente como cálido, amable y servicial, con un personal que a menudo va más allá. Algunos huéspedes experimentaron un servicio más lento o inconsistente, problemas con la prioridad de los asientos o solicitudes no resueltas en ocasiones.
Reseñas de huéspedes relacionadas
10
jacqueline
27 jun 2023
·
Se alojó 7 noches
We had an amazing time staying at the Akumal Bay Beach & Wellness Resort! The location was perfect, making it so easy for us to visit all the iconic places we had on our list. The resort itself was beautiful and well maintained, with plenty of amenities to keep us entertained during our stay. We especially enjoyed learning about the reef turtles from Alex's presentation! The staff members were incredibly friendly and helpful, always going above and beyond to ensure we were comfortable and happy. We met German and Joel during our vacation and I must say, they were an absolute delight! They treated us like family from the moment we arrived, always making sure we were comfortable and had everything we needed. Their eagerness to help was truly heartwarming and made our stay even more enjoyable. We must also highlight how much the evening performances delighted us. The singers were amazing and the musicians were out of this world. It was truly a night to remember, every night! We would like to give a special thanks to the servers Marissa, Marcia, Lydia and Rosa Linda for their kindness and professionalism throughout the 8 days of our stay. Thank you for an unforgettable experience that we will cherish forever.
We had an amazing time staying at the Akumal Bay Beach & Wellness Resort! The location was perfect, making it so easy for us to visit all the iconic places we had on our list. The resort itself was beautiful and well maintained, with plenty of amenities to keep us entertained during our stay. We especially enjoyed learning about the reef turtles from Alex's presentation! The staff members were incredibly friendly and helpful, always going above and beyond to ensure we were comfortable and happy. We met German and Joel during our vacation and I must say, they were an absolute delight! They treated us like family from the moment we arrived, always making sure we were comfortable and had everything we needed. Their eagerness to help was truly heartwarming and made our stay even more enjoyable. We must also highlight how much the evening performances delighted us. The singers were amazing and the musicians were out of this world. It was truly a night to remember, every night! We would like to give a special thanks to the servers Marissa, Marcia, Lydia and Rosa Linda for their kindness and professionalism throughout the 8 days of our stay. Thank you for an unforgettable experience that we will cherish forever.
10
Jan
29 nov 2025
·
Se alojó 3 noches
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
10
LaDena
21 nov 2025
·
Se alojó 11 noches
Most of the customer service was outstanding!
Most of the customer service was outstanding!
10
JUAN
27 jun 2025
·
Se alojó 4 noches
Every thing was great: room, pools, beach, restaurant, food, live music, drinks, but special the workers, not only they work hard, but specially how nice they are, how hard they do to be sure that be are happy. My special thanks to Manuel Novelo, he treated us like VIP guest, you are the best. Thank you guys, you are amazing
Every thing was great: room, pools, beach, restaurant, food, live music, drinks, but special the workers, not only they work hard, but specially how nice they are, how hard they do to be sure that be are happy. My special thanks to Manuel Novelo, he treated us like VIP guest, you are the best. Thank you guys, you are amazing
4
Daniel
6 jun 2025
·
Se alojó 3 noches
The 5 star rating of this all inclusive resort is not justified. Travelling solo at this resort I was treated like a second class citizen. I often sat waiting and watching as couples and families were seated in the resteraunts before me even though I arrived and checked in well before before they did. One evening I waited an hour and a half while I watched multiple couples and families walk right in and be seated. Thankfully one of the staff members recognized me from another resteraunt and when I told her I was forgotten she sat me right away. The Good: The majority of the staff were warm and welcoming. Cleaning crew always greeted while walking the halls. The room (Penthouse 4th BLDG) was clean and had a nice view. Bed was very comfortable. The Bad: Pools were cloudy. No towels to be found at smaller pools requiring a hike to the main pool to get one. Crowded beach with not enough chairs or shade. You must get up at 6am and secure a spot. Bars use bottom shelf liquor, unless you specifically ask for name brand. Frozen drinks not blended enough with large chunks of ice Food was scarce and terrible. This was the worst part of the trip.
The 5 star rating of this all inclusive resort is not justified. Travelling solo at this resort I was treated like a second class citizen. I often sat waiting and watching as couples and families were seated in the resteraunts before me even though I arrived and checked in well before before they did. One evening I waited an hour and a half while I watched multiple couples and families walk right in and be seated. Thankfully one of the staff members recognized me from another resteraunt and when I told her I was forgotten she sat me right away. The Good: The majority of the staff were warm and welcoming. Cleaning crew always greeted while walking the halls. The room (Penthouse 4th BLDG) was clean and had a nice view. Bed was very comfortable. The Bad: Pools were cloudy. No towels to be found at smaller pools requiring a hike to the main pool to get one. Crowded beach with not enough chairs or shade. You must get up at 6am and secure a spot. Bars use bottom shelf liquor, unless you specifically ask for name brand. Frozen drinks not blended enough with large chunks of ice Food was scarce and terrible. This was the worst part of the trip.
10
Les
14 feb 2025
·
Se alojó 7 noches
Wonderful resort and the most amazing friendly staff. For an all inclusive you were made to feel like a special guest nothing was a problem. Selection of restaurants was very good as was the main dining buffet, bars everywhere and no pressure to tip. Room was splendid cleaned every day, great bedding. Beach fabulous and good off beach snorkeling. Can’t rate it high enough!
Wonderful resort and the most amazing friendly staff. For an all inclusive you were made to feel like a special guest nothing was a problem. Selection of restaurants was very good as was the main dining buffet, bars everywhere and no pressure to tip. Room was splendid cleaned every day, great bedding. Beach fabulous and good off beach snorkeling. Can’t rate it high enough!
10
Katerina
23 jul 2025
·
Se alojó 13 noches
Great resort! Everyone was very attentive and helpful. Definitely would return!
Great resort! Everyone was very attentive and helpful. Definitely would return!
8
Denise
29 mar 2025
·
Se alojó 7 noches
We love this place and it was the second time we went. Unfortunately, I feel like the attentiveness of the wait staff in the restaurants was slow. Last year we went and had better service, and we thought it would get even better if we tipped constantly. This year we tipped constantly and it wasn’t better. It was worse…
We love this place and it was the second time we went. Unfortunately, I feel like the attentiveness of the wait staff in the restaurants was slow. Last year we went and had better service, and we thought it would get even better if we tipped constantly. This year we tipped constantly and it wasn’t better. It was worse…
4
Andrey
9 may 2025
·
Se alojó 7 noches
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
This was our second and most likely last vacation in this resort. 1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed. 2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once. 3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available. Positives: 1. The beach is beautiful and if you’re into snorkeling you will not be disappointed. 2. Staff is friendly and our room was cleaned promptly. 3. Brazilian restaurant was very good. Hope this will help others to decide if this place is good for them.
8
Pierre
30 nov 2025
·
Se alojó 3 noches
Perfect beach ! Amazing service
Perfect beach ! Amazing service
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa en la tranquila Bahía de Akumal con excelente snorkel fuera de la playa y un ambiente tranquilo y relajante; el pueblo es accesible a pie, pero para visitar lugares más alejados se necesitan taxis más caros. Las algas y las entradas rocosas a veces limitan la natación, aunque el equipo trabaja para eliminar el sargazo.
Reseñas de huéspedes relacionadas
10
Nina Legendre
29 jun 2025
·
Se alojó 3 noches
Beautiful grounds, updated rooms, easy beach access and a variety of dining options.
Beautiful grounds, updated rooms, easy beach access and a variety of dining options.
6
Michael Shaun
30 nov 2024
·
Se alojó 9 noches
I’ll say what was good only. Staff are very nice and pleasant to deal with. Beach is awesome, Raymond is the house evening entertainment, is great and imho underappreciated there. On weds the band Goliath plays and they rock! Leaving my review at that and that should speak volumes.
I’ll say what was good only. Staff are very nice and pleasant to deal with. Beach is awesome, Raymond is the house evening entertainment, is great and imho underappreciated there. On weds the band Goliath plays and they rock! Leaving my review at that and that should speak volumes.
8
Benjamin
20 jun 2025
·
Se alojó 3 noches
Gorgeous bay
Gorgeous bay
10
Deborah Jeanne
16 abr 2024
·
Se alojó 7 noches
My favourite part was the proximity to the ocean and the smaller size of the resort.
My favourite part was the proximity to the ocean and the smaller size of the resort.
6
Karen
7 sept 2025
·
Se alojó 9 noches
I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
10
Peter Andrew
25 mar 2025
·
Se alojó 5 noches
Great beach and snorkeling. Not too crowded. Everything very close to walk to.
Great beach and snorkeling. Not too crowded. Everything very close to walk to.
8
Nikolai
21 may 2024
·
Se alojó 9 noches
Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks.
Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks.
10
Ramaswamy
5 may 2025
·
Se alojó 4 noches
On the beach. Excellent value for price. Mid size. Positives: All rooms have ocean views. Great vegetarian options. Diverse international visitors. Good snorkeling from beach. Turtle sites are nearby though require additional payment. Excellent yoga and meditation classes. Good attentive staff. Though slightly confused when it comes to service and reservations of beach chairs and gazebos. Negatives: Access to Tulum and other adjacent sites are limited. Cab fares via hotel are exorbitant. One can walk 15 mins on beach to town nearby and then hop on a cab to everywhere. But that’s not ideal while on vacation. Especially given Mexico’s arrangement to negotiate a ride each time. Thus, once there, feels a bit stuck.
On the beach. Excellent value for price. Mid size. Positives: All rooms have ocean views. Great vegetarian options. Diverse international visitors. Good snorkeling from beach. Turtle sites are nearby though require additional payment. Excellent yoga and meditation classes. Good attentive staff. Though slightly confused when it comes to service and reservations of beach chairs and gazebos. Negatives: Access to Tulum and other adjacent sites are limited. Cab fares via hotel are exorbitant. One can walk 15 mins on beach to town nearby and then hop on a cab to everywhere. But that’s not ideal while on vacation. Especially given Mexico’s arrangement to negotiate a ride each time. Thus, once there, feels a bit stuck.
10
Aaron
28 oct 2024
·
The location in Akumal Bay was wonderful. The beach was beautiful and we saw turtles, rays, coral, and fish galore while snorkeling. The area was safe and convenient for walking. The property was beautiful and well laid out. We ate at several different restaurants with different cuisines. One item to kepe in mind, most of the restaurants are not air conditioned so we tried to sit by the windows or on patios as well as dress lightly. We relaxed on lounge chairs under a nice umbrella on the beach each day. The staff was incredibly nice and helpful and made the stay delightful. The overall location was convenient for getting to/from TQO airport and to/from local attractions.
The location in Akumal Bay was wonderful. The beach was beautiful and we saw turtles, rays, coral, and fish galore while snorkeling. The area was safe and convenient for walking. The property was beautiful and well laid out. We ate at several different restaurants with different cuisines. One item to kepe in mind, most of the restaurants are not air conditioned so we tried to sit by the windows or on patios as well as dress lightly. We relaxed on lounge chairs under a nice umbrella on the beach each day. The staff was incredibly nice and helpful and made the stay delightful. The overall location was convenient for getting to/from TQO airport and to/from local attractions.
8
Yulia
20 jul 2025
·
Se alojó 4 noches
The place is okay. The beach unfortunately wasn’t so good for kids. Lots of seaweed prevented us from swimming. The place doesn’t have a lot of activities.
The place is okay. The beach unfortunately wasn’t so good for kids. Lots of seaweed prevented us from swimming. The place doesn’t have a lot of activities.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: a varios les gustan ciertos restaurantes a la carta (mexicano, brasileño, peruano, sushi) y el desayuno, mientras que muchos encuentran el buffet insípido, frío o repetitivo y las opciones vegetarianas limitadas. Espere esperas para cenar y bebidas principalmente de gama media.
Reseñas de huéspedes relacionadas
10
Susan
6 nov 2025
·
Se alojó 6 noches
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
8
Alexandra
2 mar 2025
·
Se alojó 7 noches
Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is meer dan genoeg ruimte en het bed sliep heerlijk. Er wordt ook goed schoongemaakt. Voor het eten waren de verwachtingen laag en dat klopte ook met de werkelijkheid. Een paar restaurants, te weinig tafels dus in de rij (!!) om 18.00 uur of wachten tot 19:45. Kwaliteit middelmatig met 1 uitzondering: er is een sushibar, open van 12.30 tot 18.00. Perfect en smaakvol. Soms een lange rij maar het is het wachten meer dan waard. Het buffet is praktisch, voor iedereen wel iets te vinden. Alleen bij het ontbijt moesten we vaak lang wachten op ons drinken. Dan het strand en de ligbedden. Er worden handdoeken op de ligbedden neergelegd terwijl mensen dan uren later pas verschijnen alsof je in een goedkoop hotel zit. Als wij dit van te voren hadden geweten, waren we hier niet naartoe gegaan. Zorg voor voldoende bedden, maak het strand en de bedden schoon en verbied deze ‘’claim je stoel met een handdoek’ ellende. Super triest en het voelt goedkoop.
Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is meer dan genoeg ruimte en het bed sliep heerlijk. Er wordt ook goed schoongemaakt. Voor het eten waren de verwachtingen laag en dat klopte ook met de werkelijkheid. Een paar restaurants, te weinig tafels dus in de rij (!!) om 18.00 uur of wachten tot 19:45. Kwaliteit middelmatig met 1 uitzondering: er is een sushibar, open van 12.30 tot 18.00. Perfect en smaakvol. Soms een lange rij maar het is het wachten meer dan waard. Het buffet is praktisch, voor iedereen wel iets te vinden. Alleen bij het ontbijt moesten we vaak lang wachten op ons drinken. Dan het strand en de ligbedden. Er worden handdoeken op de ligbedden neergelegd terwijl mensen dan uren later pas verschijnen alsof je in een goedkoop hotel zit. Als wij dit van te voren hadden geweten, waren we hier niet naartoe gegaan. Zorg voor voldoende bedden, maak het strand en de bedden schoon en verbied deze ‘’claim je stoel met een handdoek’ ellende. Super triest en het voelt goedkoop.
2
James
26 feb 2026
·
Se alojó 7 noches
Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
Worst thing was the food. Buffet was only good for breakfast, lunch and dinner were almost uneatable. Specialty restaurants were better but the cooks would only cook what they wanted, twice we wre told that we couldn't order things on the menus and when we complained they suddenly were able to make them. Put our name on a list to get in one and watched as people who added their names after us were admited before us, this also wasn't corrected till I complained. Room was ok but needed repairs, bed was uncomfortable, service was hit and miss with some staff providing true 5 star service but most NOT. We have stayed at this resort in the past and had recommended to many people, not any more. Best they offered us with all this was a discount on a return trip, explained that this will not happen that our next trip will be at a different resort. At what we paid for this trip we could have been on a Celebrity cruise in a premium class with better food and service.
6
Marty Edward
5 jun 2025
·
Se alojó 7 noches
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
We've been to ABBR many many times. The location is great. The rooms are nice as well. It seems there are fewer workers so it takes longer to get service on the beach and at the pool. The food in the buffet needs to be kept warmer, much warmer. They've been working on improvements; hopefully, they will continue.
8
Maria
24 dic 2025
·
Se alojó 7 noches
Ojämn service, vacker strand och flera restauranger som inte var speciellt bra.
Ojämn service, vacker strand och flera restauranger som inte var speciellt bra.
8
Diana
23 sept 2025
·
Se alojó 12 noches
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
6
Jose
10 ago 2025
·
Se alojó 4 noches
Food terrible
Food terrible
8
Sara
22 abr 2025
·
Se alojó 5 noches
excellent location, beautiful beach and great snorkeling. extremely clean and well kept property. service was good but could have been more attentive (not being seated/drink orders taken at buffet, soaps/shampoos/water not replenished by housekeeping, etc). a la Cartes restaurants VERY good. buffet was fairly typical, but had lots of nice Mexican options. chair saving an issue, but staff always available at beach to help you find a spot/remove towels. great resort for lower mobility individuals as there are elevators and everything is in close proximity. extra points for the resident resort cat.
excellent location, beautiful beach and great snorkeling. extremely clean and well kept property. service was good but could have been more attentive (not being seated/drink orders taken at buffet, soaps/shampoos/water not replenished by housekeeping, etc). a la Cartes restaurants VERY good. buffet was fairly typical, but had lots of nice Mexican options. chair saving an issue, but staff always available at beach to help you find a spot/remove towels. great resort for lower mobility individuals as there are elevators and everything is in close proximity. extra points for the resident resort cat.
8
Vivek
3 ago 2025
·
Se alojó 7 noches
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
8
Ramiro
24 may 2025
·
Se alojó 7 noches
The buffet needs more and better options.
The buffet needs more and better options.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ana Paula
31 ago 2026
·
Se alojó 3 noches
Muy buena atencion del personal, la comida rica y fresca y todos los espacios limpios. Seguramente lo iré recomendar.
Muy buena atencion del personal, la comida rica y fresca y todos los espacios limpios. Seguramente lo iré recomendar.
10
Carolina
10 jun 2026
·
Se alojó 3 noches
Todo muy bien, yo fui en temporada baja y los meseros se ven tranquilos y muy platicadores, hay Aqua zumba y otras actividades, el buffet muy rico, lo único malo es que no pude entrar al mar por el sargazo
Todo muy bien, yo fui en temporada baja y los meseros se ven tranquilos y muy platicadores, hay Aqua zumba y otras actividades, el buffet muy rico, lo único malo es que no pude entrar al mar por el sargazo
10
Yamil
3 jun 2026
·
Se alojó 6 noches
El hotel más bonito en el que he estado. El servicio y atención de cada uno de los integrantes simplemente excepcional. En Mayo nos tocó Sargazo y no pudimos disfrutar de la playa ni un solo día. Aún así planeamos regresar pronto. Es un poco triste que casi no haya turistas mexicanos en el Hotel.
El hotel más bonito en el que he estado. El servicio y atención de cada uno de los integrantes simplemente excepcional. En Mayo nos tocó Sargazo y no pudimos disfrutar de la playa ni un solo día. Aún así planeamos regresar pronto. Es un poco triste que casi no haya turistas mexicanos en el Hotel.
10
ELIDE CRISTINA
16 may 2026
·
Se alojó 4 noches
Un lugar excelente para descansar y desconectarte, el personal muy amable. La habitación con excelente vista , limpia. Sin duda voy a regresar 😃
Un lugar excelente para descansar y desconectarte, el personal muy amable. La habitación con excelente vista , limpia. Sin duda voy a regresar 😃
10
Eduardo
11 ene 2026
·
Se alojó 6 noches
Personal amable, áreas de descanso en la playa agradables y actividades!!!
Personal amable, áreas de descanso en la playa agradables y actividades!!!
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 321.3599717523804USD
- 2026-11-01: 316.25306728198245USD
- 2026-11-02: 316.25306728198245USD
- 2026-11-03: 316.25306728198245USD
- 2026-11-04: 316.25306728198245USD
- 2026-11-05: 341.1627207330017USD
- 2026-11-06: 341.1627207330017USD
- 2026-11-07: 341.1627207330017USD
- 2026-11-08: 341.1627207330017USD
- 2026-11-09: 341.1627207330017USD
- 2026-11-10: 341.1627207330017USD
- 2026-11-11: 341.1627207330017USD
- 2026-11-12: 341.1627207330017USD
- 2026-11-13: 341.1627207330017USD
- 2026-11-14: 341.1627207330017USD
- 2026-11-15: 341.1627207330017USD
- 2026-11-16: 341.1627207330017USD
- 2026-11-17: 341.1627207330017USD
- 2026-11-18: 341.1627207330017USD
- 2026-11-19: 341.1627207330017USD
- 2026-11-20: 368.0651505466614USD
- 2026-11-21: 368.0651505466614USD
- 2026-11-22: 368.0651505466614USD
- 2026-11-23: 372.05070327194215USD
- 2026-11-24: 372.05070327194215USD
- 2026-11-25: 372.05070327194215USD
- 2026-11-26: 372.05070327194215USD
- 2026-11-27: 345.1482734582825USD
- 2026-11-28: 319.24221479861455USD
- 2026-11-29: 319.24221479861455USD
- 2026-11-30: 319.24221479861455USD
- 2026-12-01: 432.8302631411743USD
- 2026-12-02: 466.70739319674686USD
- 2026-12-03: 466.70739319674686USD
- 2026-12-04: 466.70739319674686USD
- 2026-12-05: 466.70739319674686USD
- 2026-12-06: 432.8302631411743USD
- 2026-12-07: 400.9459094482422USD
- 2026-12-08: 432.8302631411743USD
- 2026-12-09: 432.8302631411743USD
- 2026-12-10: 400.9459094482422USD
- 2026-12-11: 400.9459094482422USD
- 2026-12-12: 400.9459094482422USD
- 2026-12-13: 400.9459094482422USD
- 2026-12-14: 400.9459094482422USD
- 2026-12-15: 400.9459094482422USD
- 2026-12-16: 400.9459094482422USD
- 2026-12-17: 400.9459094482422USD
- 2026-12-18: 400.9459094482422USD
- 2026-12-19: 432.8302631411743USD
- 2026-12-20: 432.8302631411743USD
- 2026-12-21: 432.8302631411743USD
- 2026-12-22: 475.6749038559571USD
- 2026-12-23: 2021.4947910922854USD
- 2026-12-24: 2026.0521215083008USD
- 2026-12-25: 2143.6258247401124USD
- 2026-12-26: NO DATA
- 2026-12-27: 4902.619573589845USD
- 2026-12-28: 4799.991914433106USD
- 2026-12-29: 4536.946115657715USD
- 2026-12-30: 4182.232536091553USD
- 2026-12-31: 3821.6441195400394USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Datos del negocio
Número de registro de la propiedad 009-007-006718/2025
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Club infantil
Bar en la piscina
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Playa (cercana)
Buceo
Billares
Pesca
Zona de juegos
Piscina infantil
Piscina al aire libre
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito