Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
From
187 US$
/natt
Priser för Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
Välj datum för att se priser och tillgänglighet.
From
187 US$
/natt
Genomsnittliga priser per månad
På Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive är priset per natt i genomsnitt 148 US$ under den billigaste månaden (september) och 606 US$ under den dyraste månaden (april), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| februari | 296 US$ |
| mars | 350 US$ |
| april | 606 US$ |
| maj | 175 US$ |
| juni | 172 US$ |
| juli | 192 US$ |
| augusti | 184 US$ |
| september | 148 US$ |
F
M
A
M
J
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Dyrast: april (ca 606 US$)
Billigast: september (ca 148 US$)
Om detta boende
All-inclusive resort with a full-service spa, 6 restaurants, and 3 hot tubs near Akumal Beach.
Läge
Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive ligger nära stranden i Akumal. Riviera Maya Golfklubb och Puerto Aventuras Marina kan vara värda att kolla in om du har aktiviteter på programmet, och den som föredrar att uppleva områdets vackra natur kan utforska Akumal Beach och Half Moon Bay. Har du barn med dig på resan? Då kan det vara läge att besöka Xel-Hás park och Centro Ecológico Akumal. Upplev vattenäventyr som fiske i närheten, eller prova på andra friluftsaktiviteter som cykelturer, ridning och ekoturer.
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Tur- och utflyktsdisk
Rumsalternativ
5
1 King Bed Junior Suite Double
Information om rummet
1 Extra Stor Dubbelsäng
1 Bäddsoffa
Sovplats 3
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (3 Adults + 1 Child)
Information om rummet
2 Dubbelsängar
Sovplats 3
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (1 Adult +1 Child)
Information om rummet
2 Dubbelsängar
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
1 King Bed Junior Suite Single
Information om rummet
1 Extra Stor Dubbelsäng
1 Bäddsoffa
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (2 Adults + 1 Child)
Information om rummet
2 Dubbelsängar
Sovplats 2
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
6
2 Double Beds Junior Suite Double
Information om rummet
2 Dubbelsängar
1 Bäddsoffa
Sovplats 3
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (3 Adults)
Information om rummet
2 Dubbelsängar
Sovplats 3
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (1 Adult)
Information om rummet
2 Dubbelsängar
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
6
2 Double Beds Junior Suite Single
Information om rummet
2 Dubbelsängar
1 Bäddsoffa
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (2 Adults)
Information om rummet
2 Dubbelsängar
Sovplats 2
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (1 Adult +2 Children)
Information om rummet
2 Dubbelsängar
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Superior Suite
Information om rummet
1 Extra Stor Dubbelsäng
1 Bäddsoffa
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (1 Adult +3 Children)
Information om rummet
2 Dubbelsängar
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
5
Junior Suite Superior (2 Adults + 2 Children)
Information om rummet
2 Dubbelsängar
Sovplats 2
452 ft²
TrädgårdsutsiktBalkongLuftkonditioneringVärdeskåpBäddsoffaEgen ingång
Gästrecensioner för Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive
7.9
Bra
Baserat på 332 verifierade recensioner
Vem bor här?
Företag
0%
Par
45%
Familj
39%
Grupper
13%
Ensamresande
0%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Bahia Principe Grand Coba – All Inclusive beskriver resenärer ett stort, familjevänligt resmål med pooler, ett barnvattensland och livliga aktiviteter, i kombination med slitna rum, varierande underhåll, begränsad tillgång till à la carte-restauranger, beroende av skyttelbussar och en stenig strand med mycket sjögräs.
Läs merVar detta till hjälp?
Vad gäster tycker
På Bahia Principe Grand Coba – All Inclusive beskriver resenärer ett stort, familjevänligt resmål med pooler, ett barnvattensland och livliga aktiviteter, i kombination med slitna rum, varierande underhåll, begränsad tillgång till à la carte-restauranger, beroende av skyttelbussar och en stenig strand med mycket sjögräs.
Många gäster berömmer vänlig personal, stora pooler, barnklubb och aktiviteter i hela anläggningen, men tillfälliga stängningar och långa köer i baren förekommer. Bufféerna är rikliga men kan kännas repetitiva eller ljumma, och bokning av à la carte-restauranger är kraftigt begränsad. Rummen är bekväma men slitna, med återkommande rapporter om svag luftkonditionering, fukt eller unken lukt, och vissa underhållsproblem. Resorten ligger långt från flygplatsen och du är beroende av skyttelbussar för att nå en stenig strand som ofta påverkas av sjögräs. Bäst för familjer som söker mycket att göra om du kan acceptera kompromisser gällande matlogistik och strandkvalitet.
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Faciliteter
Flera pooler, ett barnvattensland, dagliga aktiviteter och (för vissa paket) tillgång till systerresorter är höjdpunkter. Nackdelar inkluderar tillfälliga stängningar/renoveringar, tidiga öppningstider för poolerna, långa köer i baren, inga hissar i villorna och begränsad eller ingen service vid poolen/på rummet.
Relaterade gästrecensioner
4
Christopher
4 maj 2025
·
Stannade 7 nätter
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
Theres nothing for kids to do in the even, the arcade is an absolute joke! The sports bar is more of joke, we
8
Kelly
2 aug. 2025
·
Stannade 6 nätter
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Kimberly
22 mars 2025
·
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
Property is nice, clean and easy to find your way around. Rooms are good. Food was great! No poolside service or room service. I liked that they didn’t allow putting out towels to save loungers poolside. Swim up bar should play the same music as the activity pool, instead they played soft instrumental music.
6
Victoria
4 aug. 2025
·
Stannade 3 nätter
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
Pools and Bar close early, this property is truly a family environment. Caters to large family and groups. Rooms are outdated
10
Danielle
1 nov. 2025
·
Stannade 8 nätter
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
10
Anthony Fabbrizio Penado
18 jan. 2025
·
Stannade 5 nätter
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
Ws absolutely love having access ro the different resorts and their amenities. The staff was extramely friendly and helpful. We wish their was emegebcy golfcar at night as we had an emergency after hours and had to walk to the clinic.
8
Carys
17 juni 2025
·
Stannade 7 nätter
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
Just finished a one week stay at coba. Overall experience was good. Staff were friendly for the most part, food was good, and drinks were great. Rooms are becoming a little dated, and beach was unfortunately pretty rocky but overall nothing that made the trip not enjoyable. I do want to say thank you to Ernesto at the sports bar. He made my friends and I’s trip so so fun. Took care of us, was very attentive, and just made us feel very welcomed. Overall, good stay and would recommend for someone who wants to save a little and doesn’t need all the bells and whistles of a luxury resort.
8
Lynnette
10 apr. 2025
·
Large property with lots to do.
Large property with lots to do.
10
Alexis
15 sep. 2025
·
Stannade 7 nätter
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
What a beautiful resort to spend our honeymoon! We purchased the 4-technique Mayan massage experience with Adalberta and Pillar, both wonderful humans and helped us truly relax! One of our favourite servers at the buffet (Miguel) was such a pleasure to meet. He made sure we never went thirsty, and even gave us little gifts to bring home! The rooms were spotless and very comfortable. We only got to try 2 out of 3 a la carte restaurants, but Portofino and Le Gourmet were ABSOLUTELY fantastic!! The buffet also had excellent choices, and fun themed special drinks upon entry each night! :) The silent disco was so much fun! Thank you all so much for making our honeymoon an unforgettable trip.
8
Eric
27 okt. 2025
·
Stannade 4 nätter
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
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Renlighet
Många gäster tyckte att fastigheten och poolerna var rena, men återkopplingen är varierande. Återkommande problem inkluderar fuktiga eller unkna rum, skadedjur (t.ex. kackerlackor/kvalster), dåligt underhållna områden och ojämn städning. En rapport uppmärksammade undermåligt tillagad mat och hygieniska problem i vattenparken.
Relaterade gästrecensioner
10
Monette
2 nov. 2025
·
Stannade 5 nätter
Room is clean..staff are friendly and helpful.
Room is clean..staff are friendly and helpful.
2
JAMES
10 apr. 2025
·
Stannade 4 nätter
Cucarachas en todos lados y olor pestilente
Cucarachas en todos lados y olor pestilente
4
Catherina
16 okt. 2025
·
Stannade 3 nätter
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
8
Carole
4 nov. 2025
·
Stannade 8 nätter
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
8
Juan Cosme
9 nov. 2025
·
Stannade 4 nätter
Everything was great. Just the staff didn’t clean my room every day.
Everything was great. Just the staff didn’t clean my room every day.
2
Kory
12 dec. 2025
·
Stannade 8 nätter
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
6
Grace
30 sep. 2025
·
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
Food was ok, not good nor great just ok, not too many options for kids either. There was nothing to control mosquitoes on the property, and yes I know is nature but there are so many things now days to control plagues. Oh, and bed had mites! At least we were out of the hotel most of the time. Only good thing was that the kids enjoyed the kids water park.
10
Russell
30 apr. 2025
·
Stannade 5 nätter
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
We didn't get the VIP amenity. Our room was super damp, smelled like mildew and the air conditioner flooded our floor two nights in a row. Also, All inclusive deals with other resorts i have been to always include dining access to all restaurants and bars on that property and even surrounding properties if owned by the same company. At Bahia Principe, the restaurants were reservation only and we were only allowed 2 reservations or of our 5 night stay and access to the other Bahia Principe properties had to be purchased at $20/ day for the remainder of your stay. Very disappointing.
10
Sandra
24 juni 2025
·
Stannade 7 nätter
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
Very clean, organized, delicious food! We had gone to Bahia back in 2018 and we liked it! Specially if you have kids! They had fun in the diffeent pools! They loved the kids club! We decided to go again june 2025 and it didnt disappoint.. great customer service, there's lots to do at the resort no need to get out of there. We will be back!
2
Frédérick
25 apr. 2025
·
Stannade 7 nätter
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
Resort fermé de moitié et nous étions pas au courant ! Service à la clientèle complètement déplaisant! En plus nous revenons avec des piqûres de puces de lits.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är generellt rymliga och bekväma men slitna, med begränsade uttag och inga hissar till övre våningarna. Vanliga klagomål inkluderar svag A/C, fukt eller unken lukt, enstaka oljud i närheten av shower och sporadiska underhållsproblem.
Relaterade gästrecensioner
10
WESLEY
15 nov. 2025
·
Stannade 7 nätter
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
10
David
31 mars 2025
·
Stannade 6 nätter
Our room was near the lobby the evening shows were extremely loud in our room .
Our room was near the lobby the evening shows were extremely loud in our room .
8
Kelly
2 aug. 2025
·
Stannade 6 nätter
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
6
Brian
20 juli 2024
·
Stannade 5 nätter
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
The property and buildings are very nice. You can see though that it is hard for the property to keep up with areas that need work and touching up or just plain fixing. We were placed in a room that I suspected had water damage due to the roof leaking, and sure enough the first time it rained it was clear the roof is damaged. Property put us in room with clear mold that had a damage roof. They did graciously move us to a new room and quickly. It concerns me that we were not the only ones as we heard a couple other similar stories. Also, air conditioning throughout was working just not very well, so in the buffet area for me it was uncomfortable other family members were ok, but clearly AC was not working well. Its a beautiful spot with much to do, and helpful staff all around but it seems like they could put more money into maintaing property.
4
Jennifer
10 nov. 2025
·
Stannade 3 nätter
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
10
Danielle
1 nov. 2025
·
Stannade 8 nätter
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
8
Carole
4 nov. 2025
·
Stannade 8 nätter
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
The resort is a little tired and needs some serious love. The rooms are still comfortable and clean again somewhat tired. House keeping needs how make a bed without short sheeting the beds.
6
Eric Lindsay
29 apr. 2025
·
Stannade 7 nätter
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
We are Expedia Gold members who were to receive room upgrades when available, spirits in room...etc. Did not receive any of this. We were put in an old building that had NO ELECTRICAL OUTLETS. The light cancelling blinds were broken, the hair dryer didn't work. Our building faced the highway with constant noise. Expedia didn't let us know that a huge portion of the resort was closed off due to renovations. There were toilets and sinks, furniture, doors etc. all over the lawns as you walked the path to the beach...it was BRUTAL!!!!
6
serge
30 jan. 2025
·
Stannade 8 nätter
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
Bonjour, Aucune isolation phonique. Nous avions une chambre à côté d'une réserve technique. Nous étions réveillés tous les matins à 7h par les employés. Cordialement.
4
junais
1 mars 2025
·
Stannade 7 nätter
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
When we first walked in to the room our Ac was on 26 Celsius and it took whole night to go down to 21 and we couldn't sleep whole night and that time we thought any way just watch some TV but tv wasn't working 😔 then I gave this review and early morning even though we had our do not disturb sign on they started knocking on the door and u need to remember we had a early morning flight from Saskatchewan and waited 1 hr standing at the airport to get to the bus and they told us we should wait for 1 hr to take us to the bus we have to stand wait for that nice start then after all this thing's we were just falling a sleep and knock on the door some technician came in and try to fix the tv and it worked for an hour and it went to the same way after then when we complained about Ac they were like 19 is our standard and I told them it is 19 in night and they were like 22 is our standard then I was like why do u have thermostat then, they had no answer they basically like just deal with it. Then after every morning someone for some reason knock on the door even when we clearly have do not disturb sign on. We have to ask for water bottles and they never fill up our cooler and one night when we get to the room there was no water bottles we walked to the lobby and asked for water bottles they said they can't do it till next morning. Except these many incidents staffs at the buffet was friendly and shows were amazing.
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Service
Servicen är blandad: många av personalen är vänliga och barnklubbsledarna får beröm, men incheckningen kan vara mycket långsam, informationen motsägelsefull och personalstyrkan tunn ibland. Gäster nämner långa väntetider, förseningar med golfbilar och ohygglig respons från gästservicen.
Relaterade gästrecensioner
10
WESLEY
15 nov. 2025
·
Stannade 7 nätter
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
Room was nice and big, very comfortable. Staff were always helpful and pleasant.
8
Hector
6 aug. 2025
·
Stannade 4 nätter
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
The check in process was too slow. Other than that the property, the VIP benefits and staff friendliness are remarkable
8
Dilcia Maria
9 okt. 2025
·
Stannade 7 nätter
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The only area that could use improvement is the dining and bar service. While the food itself was decent, the service was sometimes slow and could be more attentive. The buffet need more food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future.
4
Jennifer
10 nov. 2025
·
Stannade 3 nätter
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
The check in process is very slow. We were charged a 240 peso environmental fee upon arrival which was unexpected. The resort does not have 2-bed rooms, but expedia website offers the option to select a room with two beds.
8
Corrine
3 sep. 2025
·
Stannade 7 nätter
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Leslie
9 nov. 2025
·
Stannade 4 nätter
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
Second time staying here. Excellent staff all throught our stay. Rooms were very clean, plenty to do to keep you busy in all the resorts. Highly recommend the romantic dinner (upon request). We got engaged on this trip and the staff was great in helping my fiance plan the proposal. Bahia will always be a special place to us.
2
Rita
3 nov. 2025
·
Stannade 5 nätter
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
This was the worst vacation I’ve ever been on. The service was horrible. The staff were all horrible with the expectation of Manuel pech and Julia in the buffet. The workers all have attitudes and do not have any type of customer service skills. This was the worst trip ever I won’t ever return to Mexico
10
Neisha Daly
19 okt. 2024
·
Stannade 4 nätter
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
Okay, I'll start by saying the wait to check in was absolutely ridiculous, 3 hours on line and I'm not exaggerating. The Resort is drop dead gorgeous and the room service was on point. Bed and room was cleaned daily without having to ask. We were provided clean towels each day as well. My daughter is 8 and they accommodated us right by the water park so that was nice. The kid club had super friendly and attentive staff. The customer service sucked at the common areas, as they did not provide information on what to do on the premises or locally. I kept seeing these small trollies going in circles and began to ask questions, this is when they provided the information. The resort is actually connected to about 3 other resorts and you can access the amenities at all 3. This includes free access to scuba gear, paddle boards, and other fun stuff, just by taking a trolley ride right from Baha Principe to the others. I ended up finding out about 3 days in. NOT COOL, market the goods for Gods Sake! Make me want to return! The trollies can also take you to 3 different beaches, just ask the door men in front which goes where so that you can explore and have fun from day 1. There is also a trolley that goes to a shopping area. I was able to book Swimming with Dolphins, the Cenotes, Swimming with Turtles, Zip lining, and The Monkey experience- all for under $500 right in the lobby of the resort. The food was eh' but it was doable. All in all, my baby girl loved it. Me, not so much.
4
Jesús
9 juli 2025
·
Stannade 2 nätter
Servicio pésimo
Servicio pésimo
8
Cynthia
14 aug. 2025
·
Stannade 3 nätter
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
Al hacer el check in no había quien ayudara a bajar las maletas, fue un proceso muy lento, al llegar a la habitación (muy lejos del lobby) no abría la llave, tardaron en abrirnos, después no había toallas en la alberca disponibles… falta un poco de mantenimiento de manera general, estaba muy lleno el fin de semana… por otro lado la comida es bastante rica y variada. La comida francesa en restaurante estaba deliciosa.
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Läge
Resorten ligger långt från flygplatsen och inte vid stranden; gästerna är beroende av skyttelbussar för att nå en liten, stenig strand som ofta påverkas av sjögräs. Den är praktisk för att besöka Tulum/Xcaret och andra sevärdheter i Riviera Maya.
Relaterade gästrecensioner
10
Jocelyn Rita
2 mars 2025
·
Stannade 6 nätter
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
Great staff, food, and location. Easy bus service to the beach, and a great little market to get local souvenirs.
8
Kelly
2 aug. 2025
·
Stannade 6 nätter
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
If you don’t mind a large resort this one could be for you. The rooms were ok nothing great but comfortable and fairly large. The resort is large so you will do a lot of walking or waiting for the bus. There is one main pool, it is large but had to be closed twice for emergency sanitation (we didn’t use it because of the sanitation issues) we went to the bench instead. Because there is a seaweed issue in Mexico this summer the water was not as blue as normal but the staff work hard to keep it as clean as possible. Because we used Expedia as a VIP member we had a nice bottle of tequila waiting for us in our room and we had free access to all the other Bahai resorts. Also note that the rooms are in villas with room on the ground floor, 2nd and 3rd floors. There are no elevators so you might need to climb the stairs to get to your room. That was fine for us. All in all it was ok. I’d give it a 4star
8
Judy
20 mars 2025
·
Stannade 9 nätter
Far from beach
Far from beach
8
Sara
17 mars 2025
·
Stannade 4 nätter
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
Everything was great about this resort, great workers and nice restaurants. But I didn't see anyone in the reviews talk about the amount of walking. the beach is a 15 minute walk, not leaving the resort. to get from your villa to the lobby it's a 3-5 minute walk. you can take golf carts if you want but those can take a few minutes to get a hold of . everything else is great
2
eddy
1 juli 2025
·
Stannade 6 nätter
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
This hotel does not have a beach at all, terrible location. The beaches are full of algae, and there is no sand, only algae. The carts get too late for the beach or the next hotels. I did not receive any perks for my VIP Expedia. There were no booking for a restaurants for dinner in the whole week of my vacation, they told me that the booking is ten days before arrival which is ridiculous because I bought my package one week before in Expedia and there's not mention about it; despite that some tables were empty at night at the Italian restaurant, they didn't offer an option for failing bookings. They simply said all bookings are full for the whole week at the front desk, so no failings booking system. There's just one buffet and snack bar at Coba for food. The Bar doesn't have enough staff, not enough options for drinks, and guests were standing in lines to get served at the lobby bar. Everything has extra charges, the games at the lobby (video games), shows, and they sell a pass to go to the other hotels. The SPA is too expensive. Some areas were under construction. I did not recommend, never go back to this place, very disappointed. So many hidden things.
10
Bonita May
14 mars 2025
·
Stannade 10 nätter
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
Accommodations were very good. There is a lot of walking as the property covers a large area but the trolley system works well if you want a ride back to the lobby. The food at the buffet had a good selection and this is the first time I’ve gone to Mexico and not had diarrhea! The beach and ocean are not nice, very rocky and dirty.
8
Clinton
10 apr. 2025
·
Stannade 6 nätter
Seaweed on the beach sucks but every resort faces that issue these days
Seaweed on the beach sucks but every resort faces that issue these days
8
Corrine
3 sep. 2025
·
Stannade 7 nätter
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
It took a while upon arrival to get checked in and the people mover transport to the other properties on the resorts were unreliable, the Executive Club husslers were eager to jump on you when you went through the lobby, but other than that everything was wonderful. Having the hacienda on the property was a lovely extra touch and having the VIP bracelet that meant we could visit the other properties meant that we could move around to whichever property had the event that evening that we wanted to.
10
Sergey
4 feb. 2025
·
Stannade 5 nätter
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
good location, close to main attractions, clean property, good rooms with working AC and fan, food and variety in is good, drinks ok, coffee machine with good cappuccino, beach is long and clean, very low on weed, mostly around Tulum hotel area, clean water and no smells, better to rent a car at airport to see all around. Coba and Tulum restaurants are best. Shows home made, nothing interesting, but local music is good. Tulum hotel area is not busy. In general very positive hotel for families with kids. Shuttle sometimes takes time, but ok
8
Stephanie
14 aug. 2025
·
Stannade 8 nätter
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
Overall we enjoyed our stay here. The cons: AC broke first 3 days (4-5 maintenance requests), dinner reservations (ate every meal at buffet bc that was a fiasco), reserved pool chairs (what are you people doing for 6 hours?), rude tourists that don’t understand how a line or personal space work (seemed worse here for some reason compared to other places) The pros: buffet food was really good (only if you go within 1-2hours max of opening, otherwise long lines and running out of foods), staff, entertainment for kids, perfect location for xcarat parks/playa del Carmen/tulum excursions. It’s about 75 min from Cancun airport so close to all the places I just listed. Get the private transportation not shared bc it took MTS almost 2.5 hours to get us to the hotel w/ other stops.
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Måltider
Bufféerna erbjuder gott om val, men kan vara repetitiva eller ljumma, och allergenmärkning och glutenfria alternativ är opålitliga. Bokning av à la carte-restauranger är strikt begränsad och ofta fullbokade; några gäster rapporterade undermåligt tillagad mat, medan andra gillade vissa restauranger.
Relaterade gästrecensioner
8
Anne-Carlie
2 aug. 2025
·
Stannade 7 nätter
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
Personnel très amical. Petite déception au niveau du buffet qui manquait de variétés et qui servait les mêmes repas jours après jours.
4
Liliia
11 mars 2025
·
Stannade 5 nätter
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
The access to all normal restaurants requires reservation which we had only 2 times in 5 days. Very long time of waiting for a server to get a drink. We literally finished our food before getting it and you can’t get it by yourself (in the buffet or restaurant) from the bar without a server. Food choice was average nothing special.
10
Ann Marie
8 nov. 2025
·
Stannade 14 nätter
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
The only thing that we would change is that the warmers under the food in the buffet didn't keep the food hot.
8
Matthew
4 okt. 2025
·
Stannade 2 nätter
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
Something mis-leading is you only get to eat for free at one resort restaurant once for free per resort stay. You can eat at the buffet as much as you want. But when I’m paying for an all inclusive that should mean also to all the restaurant options.
10
Danielle
1 nov. 2025
·
Stannade 8 nätter
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
Resort was well maintained, it is definitely due for some updates but it was clean. Pool areas were clean with great lifeguard staff. Buffets/restaurants had great food, lots of choices and every night there were different themed foods ( but they still had their regular choices which was great for my picky kiddo). rooms were cleaned well and also need some updates but were so comfortable! Bars were well stocked. Lots of daily activities and things to do. Our heroes were the kids club staff. my 8 year old wanted to go every day. He is shy so thay says a lot! He came home with crafts and would tell us about the million things they did all day. they would include the kids in the evening shows too which was so neat! Overall most staff looked like they loved their jobs and truly wanted to be there, which creates such a great experience. I felt like the staff went out of their way to help you and get to know you. Lots of way to pick people out there right now giving the food bad reviews, the buffet is huge and the place is busy so food is going to run out and get restocked in a timely manner. We did buy bands the last two days to try out the other resorts buffets and pools. They had different foods but less options and longer lines. pools were same just different shapes. VERY FAMILY FRIENDLY RESORT!
4
Catherina
16 okt. 2025
·
Stannade 3 nätter
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
The property is very outdated and old. The Expedia VIP upgrade allowed us to visit sister properties that were more luxury and way better. We had roaches in our room. Picked this hotel because it’s advertised 6 restaurants. I do not like buffet. We were only allowed 1 restaurant reservation for 3 night 4 day trip. We had to pay extra to eat at the restaurant and we did because we did not want buffet. The guest service guy was unfriendly and didn’t offer helpful information. Made us feel like we ere bothering him.
2
Kory
12 dec. 2025
·
Stannade 8 nätter
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
We booked Bahia Principe Grand Coba because it was marketed as a family-friendly resort. Unfortunately, it fell far short. After returning home, I became extremely ill and was hospitalized with salmonella. During our stay, I stopped eating a burger at the pool bar after realizing it was completely undercooked. I checked the buffet the next day hoping it was an isolated issue, but the burgers were again visibly undercooked and made with very low-quality meat. I checked a third time with the same result. This appears to be routine, not a one-off mistake. The resort is only slightly cheaper than nearby options, but the quality drop is significant. This is not budget — it is cheap. Food, rooms, and maintenance all reflect heavy cost-cutting. Staff were kind but clearly overwhelmed due to severe understaffing. Service slows noticeably if you don’t tip to unspoken expectations, and the resort refuses to provide change smaller than 50 pesos. Our room was outdated, and the exterior sliding door was off its hinge and did not lock properly at night, which was concerning with children. All three of our kids contracted impetigo, which we believe came from the poorly maintained splash park, which was frequently closed and partially shut down. We spent our final nights at an Iberostar, and the contrast was immediate. This was the worst all-inclusive we’ve experienced after 13 trips. Choose elsewhere.
8
Martin
7 mars 2025
·
Stannade 7 nätter
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
Bahia Principe Grand Coba: A solid choice for a relaxing vacation, Feb 16-23, 2025. Busy, yet never felt overcrowded. Good mix of families, couples, and singles. Even with the start of spring break bringing in some college students, everyone was well-behaved, and the staff handled them with professionalism and respect. Staff were exceptional, particularly Manuel our breakfast server, who made mornings delightful and was incredibly helpful with our dietary needs. Food was generally good, though the buffet became repetitive towards the week's end, as expected. Major issue: buffet labeling was consistently inaccurate, a significant concern for my wife with severe nut/shellfish allergies. Accurate labeling is crucial for all guests, especially those with allergies. Only 3 a la carte meals felt restrictive. Cleaning staff were amazing, going above and beyond with a champagne gift. The grounds were well maintained and beautiful. The pool areas were clean and inviting. Atmosphere was welcoming and inclusive. The hotel is a little older and it is starting to show that in the rooms but we were happy with our room. Despite labeling issues, we had a wonderful time and plan to return. Just to add: Watching the 4 Nations Cup final at the sports bar was an unforgettable experience. Sitting with a couple hundred other Canadians, all cheering together, made the atmosphere electric. It was a moment of pure pride and unity, very proud Canadian moment.
8
Kristie
21 apr. 2025
·
Stannade 8 nätter
Food labelling in buffet, more gluten free options
Food labelling in buffet, more gluten free options
8
Eric
27 okt. 2025
·
Stannade 4 nätter
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Property was nice, it was being worked on so half of it was shut down, including restaurants, which we weren’t aware of. We could only get one reservation because the rest were fully booked. We were told we should have made reservations before our trip but didn’t have the option so we had to eat buffet the whole time. Nice pools/waterpark area.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Betsabe
14 juli 2026
·
Stannade 6 nätter
Väldig fint hotell, trevlig personal, rent område och pool, god mat och variation. Sargaso ett problem men de underhåller.
Väldig fint hotell, trevlig personal, rent område och pool, god mat och variation. Sargaso ett problem men de underhåller.
6
Hanna
14 dec. 2023
·
Stannade 3 nätter
Här finns allt för den som vill ha en bekväm vistelse med närhet till havet. Bufférestaurangen hade ett brett utbud men det mesta var ganska smaklöst.
Här finns allt för den som vill ha en bekväm vistelse med närhet till havet. Bufférestaurangen hade ett brett utbud men det mesta var ganska smaklöst.
10
Yolanda
förra månaden
·
Stannade 2 nätter
El personal muy atento la comida del buffet muy rica lo único malo la espera de los carritos de golf para trasladarse en el hotel
El personal muy atento la comida del buffet muy rica lo único malo la espera de los carritos de golf para trasladarse en el hotel
10
Irma Angelica
28 sep. 2026
·
Stannade 4 nätter
Todo muy lindo sin duda alguna volvería
Todo muy lindo sin duda alguna volvería
8
Gloria Stephani
1 sep. 2026
·
Stannade 2 nätter
El único detalle: la habitación huele mucho a humedad.
El único detalle: la habitación huele mucho a humedad.
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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december 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-01: NO DATA
- 2026-11-02: 192.52344031669617USD
- 2026-11-03: 184.35158310417174USD
- 2026-11-04: 185.1857123154602USD
- 2026-11-05: 180.8148390018921USD
- 2026-11-06: 183.16565848321534USD
- 2026-11-07: 181.41097287382507USD
- 2026-11-08: 181.41097287382507USD
- 2026-11-09: 187.50544878479002USD
- 2026-11-10: 185.9678142409973USD
- 2026-11-11: 187.50544878479002USD
- 2026-11-12: 185.9678142409973USD
- 2026-11-13: 187.50544878479002USD
- 2026-11-14: 185.9678142409973USD
- 2026-11-15: 187.11277357221985USD
- 2026-11-16: 185.9678142409973USD
- 2026-11-17: 183.6278344899292USD
- 2026-11-18: 183.6278344899292USD
- 2026-11-19: 181.7134936737213USD
- 2026-11-20: 181.7134936737213USD
- 2026-11-21: 183.6278344899292USD
- 2026-11-22: 185.96224049957274USD
- 2026-11-23: 187.34779396983336USD
- 2026-11-24: 181.7134936737213USD
- 2026-11-25: 187.34779396983336USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 187.50544878479002USD
- 2026-11-30: 186.0136522801361USD
- 2026-12-01: 182.4140069671173USD
- 2026-12-02: 175.585729190506USD
- 2026-12-03: 184.92082281886292USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 182.4140069671173USD
- 2026-12-07: 182.4140069671173USD
- 2026-12-08: 175.585729190506USD
- 2026-12-09: 182.4140069671173USD
- 2026-12-10: 184.92082281886292USD
- 2026-12-11: NO DATA
- 2026-12-12: 238.35270850656127USD
- 2026-12-13: 182.4140069671173USD
- 2026-12-14: 182.4140069671173USD
- 2026-12-15: 184.84518407020568USD
- 2026-12-16: 178.26642525785826USD
- 2026-12-17: 182.4140069671173USD
- 2026-12-18: 182.4140069671173USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Incheckning måste göras av någon som är minst 18 år.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
You can enjoy a meal at Kukulkan serving the guests of Bahia Principe Explore Coba - Hyatt Inclusive Collection - All Inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.95 per accommodation, per night. This tax does not apply to children under 12 years of age.
Företagsuppgifter
Boendets registreringsnummer 01230090083
Populära bekvämligheter
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Tur- och utflyktsdisk
Allmänt
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Massage
Solarium
Spa och hälsocenter
Frisörsalong
Kroppsbehandlingar
Ansiktsbehandling
Barnklubb
Bar vid poolen
Picknickområde/Bord
Frukost på rummet
Allergifritt rum tillgängligt
Varuautomater
Familjerum
Beach Sun Loungers
Snack Bar/Deli
Tjänster
Business center
Tur- och utflyktsdisk
Kemtvätt
Barnvaktsservice
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Cykeluthyrning
Bagageförvaring
Plats för rökning
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Aktiviteter
Pool
Tennisbanor
Privat strand
Kasino
Trädgård
Golfbana (i närheten)
Strand - i närheten
Dykning
Vindsurfing
Cykling
Karaoke
Biljard
Fiske
Minigolf
Ridning
Lekplats
Kanot
Pool utomhus
Levande musikunderhållning
Bicycle Tour Information
Evening Entertainment
Utemöbler
Pool (Seasonal Outdoor)
Bordtennis
Terrass
Fitness Center (nearby)
Water Park
Parkering
Parkering
Flygplatstransfer
Gratis parkering
Laddningsstation för elbil
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi