Tuntas Family Suites Kusadasi

The unit was clean and the front desk very friendly and helpful. Other suites are very close to the beach which was wonderful!

This hotel was quite frustrating. First of all I will say the only amazing thing about the hotel was the pool. The pool is great and beautiful, however there are many downfalls which negate how great the pool is. First of all if you need wifi on your trip, this is not the place to go. The wifi doesn’t reach any of the rooms, they had pool wifi then made it for staff only, and the only area to use the wifi is in the lobby where it’s loud. I miss getting wifi when I wake up in the morning, but instead I have to go downstairs to get wifi. We were really shocked, but when we left our laptop charger in the lobby and asked for it back that night, they tried to steal it from us. Saying theydidn’t have it. We finally after hours got the charger back from them, only because we said we would call the police as we knew they had it. They also wouldn’t let us see the security footage to show that they took it. That really shocked us a lot that they would do that. They clean the room everyday but don’t clean the kitchen, even though we booked an extra week and they said they would clean the kitchen but didn’t. The shower water is also sometimes cold and sometimes super hot, I waited 20 minutes once waiting for it to finally get hot enough to shower. As I said, the only good thing is the pool, but they close it at six pm and there are always loud kids in the pool as it’s a family hotel. Think before you stay here.

Habitación todo en general en estado deteriorado. El lugar deja que desear con su apariencia en las fotos. Ustedes, Hotels.com notificaron RO, room only, cuando les habíamos pagado por adelantado habitación con desayuno buffet. Del desayuno buffet ni sabemos cómo podría ser ya que no disponían de desayuno buffet. Y el nuestro, muy escaso, a pesar de estar incluido al pagar la habitación como ya he mencionado, tuvimos que pagarlo nuevamente, ya que ustedes no atendieron a tiempo nuestra reclamación. Después de una semana seguimos esperando su contestación y por supuesto, el pago del mismo. A pesar de este inconveniente, el staff fue cordial. Espero de ustedes que la compensación se efectúe pronto.

Otel lokasyon olarak iyi bir konumda çevre düzenlemesi bşr okdar iyi çalışan personel güler yüzlü lakin oda konforu vasat eşim ile birlikte çif kişilik yataklı oda rezervayonumuz yapıldı lakin odada iki tekli yatağı birleştirmişler ve yatqklar rahatsızdı

Yemekleri güzel konumu tepede drniz manzarali odalari iyi aslinda apartmış ama hotele çevirmişler çalışanlar nazik