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Kaya Great Northern Hotel, London

From

308 $US

/nuit

Kaya Great Northern Hotel, London - Image 1

Kaya Great Northern Hotel, London - Chambre

Kaya Great Northern Hotel, London - Chambre

Kaya Great Northern Hotel, London - Restaurant

Kaya Great Northern Hotel, London - Salle de bain

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From

308 $US

/nuit

À propos de cet établissement

Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services...

Équipements

Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services offerts par cet hôtel vous trouvez également un service d'organisation de mariages, une salle de séjour commune et l'accès gratuit à un centre de fitness voisin.

Services de l'établissement

Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements.

Repas

Tout est prévu sur place pour régaler vos papilles ! Ne manquez pas la cuisine généreuse de RAILS Restaurant, un restaurant qui vous fera découvrir de délicieuses spécialités Cuisine anglaise pour le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage (horaires limités) très pratique. Et pour les petits creux, vous trouverez également sur place un café. Dure journée ? L'hébergement abrite 2 bars/lounges, idéal pour un moment de détente. Un petit déjeuner anglais est servi en semaine de 07 h 00 à 10 h 00 et le week-end de 08 h 00 à 11 h 00 (en supplément).

Chambres

Avec une décoration personnalisée, les 88 chambres de l'hébergement vous invitent à la détente et comprennent une machine à espresso et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

En choisissant Kaya Great Northern Hotel, à Londres, vous serez dans le centre-ville, à deux pas du site Magasin de souvenirs The Harry Potter Shop at Platform 9 3/4 et à moins de 10 minutes de marche du site British Library. Cet hôtel de luxe se trouve à 1 km de Coal Drops Yard et à 2,1 km de Camden Markets.

À proximité

Magasin de souvenirs The Harry Potter Shop at Platform 9 3/4(0.1 miles)
British Library(0.3 miles)
Coal Drops Yard(0.3 miles)
University College London(0.7 miles)
Russell Square(0.8 miles)
Tottenham Court Road(1 miles)
Camden Markets(1.1 miles)
British Museum(1.2 miles)
Regent's Park(1.4 miles)
Oxford Street(1.4 miles)
Camden Lock Market(1.4 miles)
Regent Street (rue)(1.5 miles)
Royal Opera House(1.6 miles)
The Strand(1.7 miles)
Marché couvert de Covent Garden(1.7 miles)
Aéroport de Londres London City (LCY)(9.3 miles)
Aéroport de Londres Heathrow (LHR)(18.7 miles)
Aéroport de Londres Gatwick (LGW)(55.8 miles)
Aéroport de Londres Luton (LTN)(33.9 miles)
Aéroport de Londres Stansted (STN)(35.9 miles)

Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Nettoyage à sec

Emplacement

King's Cross St Pancras International Station, Pancras Road, Kings Cross, Londres, Angleterre, Royaume-Uni

Magasin de souvenirs The Harry Potter Shop at Platform 9 3/4 (0.1 miles)

British Library (0.3 miles)

Coal Drops Yard (0.3 miles)

University College London (0.7 miles)

Russell Square (0.8 miles)

Tottenham Court Road (1 miles)

Plus d'informations sur l'emplacement

Options de chambre

7

Edwardian, Guest Room, Queen, High Floor

Détails de la chambre

1 Grand Lit Double

Couchages 2

194 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Couchette, Smaller Guest Room, Double

Détails de la chambre

1 Lit Double

Couchages 2

151 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

6

Heritage, Larger Guest Room, Queen

Détails de la chambre

1 Grand Lit Double

Couchages 2

215 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

8

Victorian, Larger Guest Room, King

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

248 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Edwardian, Guest Room, Double,High Floor

Détails de la chambre

1 Lit Double

Couchages 2

172 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur Kaya Great Northern Hotel, London

8.6

Fabuleux

Basé sur 1 000 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les voyageurs apprécient la situation exceptionnellement pratique de l'hôtel Kaya Great Northern, à Londres, à proximité de King’s Cross et de St Pancras. Les chambres sont très propres, bien conçues et le personnel généralement aimable, bien qu'elles soient souvent petites. Beaucoup ont également trouvé que les chambres étaient étonnamment calmes malgré l'emplacement animé.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les voyageurs apprécient la situation exceptionnellement pratique de l'hôtel Kaya Great Northern, à Londres, à proximité de King’s Cross et de St Pancras. Les chambres sont très propres, bien conçues et le personnel généralement aimable, bien qu'elles soient souvent petites. Beaucoup ont également trouvé que les chambres étaient étonnamment calmes malgré l'emplacement animé.

Le petit-déjeuner et le bar/restaurant sont très appréciés, mais certains signalent un service lent, une qualité inégale et un service en chambre qui se termine vers 22h–22h30. Le service est souvent chaleureux, mais des problèmes récurrents incluent un enregistrement lent ou confus, des difficultés d'accès tard le soir, des erreurs de facturation occasionnelles et des oublis tels que des clés de chambre incorrectes. Les chambres varient, plusieurs notant des salles de bain équipées uniquement de baignoire, une faible pression de l'eau, des matelas durs, des plafonds inclinés ou un équipement limité dans la chambre. Idéal pour les voyageurs qui privilégient la commodité par rapport aux équipements.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent la présence d'un bar et d'un restaurant sur place, ainsi qu'un garde-manger pratique situé aux étages. Plusieurs notent que le service en chambre s'arrête vers 22h–22h30.

Avis de voyageur à ce sujet

10

John

27 févr. 2024

·

A séjourné 1 nuit

Great hotel just a shame room service stopped at 10pm

Great hotel just a shame room service stopped at 10pm

10

Russell

15 févr. 2026

·

A séjourné 1 nuit

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

10

Ariane

21 févr. 2025

·

A séjourné 4 nuits

Very well located, pleasant rooms, good restaurant for breakfast and dinner

Very well located, pleasant rooms, good restaurant for breakfast and dinner

8

William

23 nov. 2025

·

A séjourné 1 nuit

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

8

David

15 sept. 2024

·

A séjourné 1 nuit

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

8

Pauline

16 févr. 2026

·

A séjourné 1 nuit

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Jenn

12 déc. 2025

·

A séjourné 1 nuit

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

10

Sarah

15 déc. 2025

·

A séjourné 1 nuit

Lovely clean comfortable room. Efficient welcoming staff. A kettle in the room not just a coffee maker would have been nice as I drink tea. Bar beautiful

Lovely clean comfortable room. Efficient welcoming staff. A kettle in the room not just a coffee maker would have been nice as I drink tea. Bar beautiful

6

Dianne

18 janv. 2026

·

A séjourné 1 nuit

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

10

Cynthia

24 nov. 2025

·

A séjourné 2 nuits

The room was indeed beautifully clean.. The staff were cheerful, polite and helpful. I had no idea how to work the coffee machine in my room, but that was ok.. because I went to the larder and made tea. A bigger cup might be nice! I'm sure if I had asked the staff, they'd have demonstrated the coffee machine..... but I was content not to bother with it!!

The room was indeed beautifully clean.. The staff were cheerful, polite and helpful. I had no idea how to work the coffee machine in my room, but that was ok.. because I went to the larder and made tea. A bigger cup might be nice! I'm sure if I had asked the staff, they'd have demonstrated the coffee machine..... but I was content not to bother with it!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont fréquemment décrites comme impeccables et bien entretenues. Quelques-uns mentionnent des salles de bain vieillottes, des distributeurs de savon cassés ou une usure mineure.

Avis de voyageur à ce sujet

10

Jennifer

30 janv. 2026

·

A séjourné 1 nuit

Spotless room, friendly staff, beautiful design and great location

Spotless room, friendly staff, beautiful design and great location

6

Jason

14 juin 2025

·

A séjourné 3 nuits

Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.

Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.

10

Pete

11 févr. 2026

·

A séjourné 1 nuit

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

8

Robert

12 janv. 2026

·

A séjourné 1 nuit

Clean room great staff

Clean room great staff

8

Pauline

16 févr. 2026

·

A séjourné 1 nuit

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Michael

19 mars 2024

·

A séjourné 2 nuits

The staff was very friendly and clean property, I would recommend staying here.

The staff was very friendly and clean property, I would recommend staying here.

8

Alex

13 déc. 2025

·

A séjourné 1 nuit

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

10

Katie

4 avr. 2025

·

A séjourné 1 nuit

I really enjoyed my stay. The hotel is lovely, clean and in a fantastic location. I was surprised how quiet my room was given its proximity to Kings Cross Station. It was so quiet! Best hotel shower I’ve ever experienced. Small (as I was expecting) but perfectly formed room, well designed. I appreciated the little touches like a note reminding me that the clocks were changing overnight and the pantry at the end of the hallway with complimentary little cakes and different teas. I would definitely recommend and stay again.

I really enjoyed my stay. The hotel is lovely, clean and in a fantastic location. I was surprised how quiet my room was given its proximity to Kings Cross Station. It was so quiet! Best hotel shower I’ve ever experienced. Small (as I was expecting) but perfectly formed room, well designed. I appreciated the little touches like a note reminding me that the clocks were changing overnight and the pantry at the end of the hallway with complimentary little cakes and different teas. I would definitely recommend and stay again.

8

Georg

19 juin 2025

·

A séjourné 5 nuits

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

10

Colin

16 nov. 2025

·

A séjourné 1 nuit

The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!

The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont élégantes et confortables, mais généralement compactes ; beaucoup sont calmes malgré la gare. Certains signalent des salles de bain équipées uniquement de baignoire, une faible pression de l'eau, des matelas durs, des plafonds inclinés ou un équipement limité dans la chambre, comme des bouilloires ou des ports USB.

Avis de voyageur à ce sujet

6

Fabienne

11 déc. 2024

·

A séjourné 1 nuit

We've tried a few hotels around King's Cross and this is not one we will be going back to. Room very small, very small bathroom. Bed very hard - I had to ask for a spare duvet to sleep on. Staff were nice but basically not worth it.

We've tried a few hotels around King's Cross and this is not one we will be going back to. Room very small, very small bathroom. Bed very hard - I had to ask for a spare duvet to sleep on. Staff were nice but basically not worth it.

10

Pete

11 févr. 2026

·

A séjourné 1 nuit

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

10

Andy

19 janv. 2026

·

A séjourné 1 nuit

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

4

Rhema

4 juil. 2025

·

A séjourné 1 nuit

I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.

I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.

6

Matthew

4 déc. 2024

·

A séjourné 1 nuit

The hotel is incredibly convenient located to two major overground stations and the underground network. It’s a very positive as a whole. The only drawback is the doors throughout the hotel are extremely heavy. They bang throughout the night as people travel through corridors and enter rooms. This is sleep disrupting for light sleepers

The hotel is incredibly convenient located to two major overground stations and the underground network. It’s a very positive as a whole. The only drawback is the doors throughout the hotel are extremely heavy. They bang throughout the night as people travel through corridors and enter rooms. This is sleep disrupting for light sleepers

4

Roy

25 avr. 2024

·

A séjourné 1 nuit

Room was tiny with the slant of room making it almost impossible to move around without knocking yourself out.

Room was tiny with the slant of room making it almost impossible to move around without knocking yourself out.

10

Karen

18 nov. 2024

·

A séjourné 1 nuit

Lovely room on the top floor of the hotel with a great view of the clock tower at St Pancras station. Characterful, excellent and spacious both in room and bathroom with a lovely large shower….pressure wasn’t powerful but adequate for someone with long hair☺️ Bed was very comfy with lovely squishy pillows. Staff were friendly and helpful. My husband and I wouldn't hesitate to stay here again even if we weren’t travelling on Eurostar the next day……which is literally just across the road. One of the best hotels we’ve stayed in in London☺️

Lovely room on the top floor of the hotel with a great view of the clock tower at St Pancras station. Characterful, excellent and spacious both in room and bathroom with a lovely large shower….pressure wasn’t powerful but adequate for someone with long hair☺️ Bed was very comfy with lovely squishy pillows. Staff were friendly and helpful. My husband and I wouldn't hesitate to stay here again even if we weren’t travelling on Eurostar the next day……which is literally just across the road. One of the best hotels we’ve stayed in in London☺️

8

Alan

3 déc. 2025

·

A séjourné 1 nuit

Lovely room, great bath, but lack of shower was disappointing, particularly given the high price of the room.

Lovely room, great bath, but lack of shower was disappointing, particularly given the high price of the room.

8

Georg

19 juin 2025

·

A séjourné 5 nuits

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

10

Derek

22 juin 2024

·

A séjourné 1 nuit

We only had one night in London before catching the train to Rotterdam and The Great Northern was a wonderful hotel in the perfect location. The room was spacious, comfortable, and quiet. Our only complaint was the bath/shower - you stand in a tub with no curtain or door and use a handheld. It’s looks very chic, but not practical. The Coal Yard, which is a short walk, is a trendy new area with great shops and restaurants.

We only had one night in London before catching the train to Rotterdam and The Great Northern was a wonderful hotel in the perfect location. The room was spacious, comfortable, and quiet. Our only complaint was the bath/shower - you stand in a tub with no curtain or door and use a handheld. It’s looks very chic, but not practical. The Coal Yard, which is a short walk, is a trendy new area with great shops and restaurants.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué comme étant amical et serviable, avec un enregistrement fluide pour beaucoup et des attentions agréables telles que la consigne à bagages ou des surclassements. Cependant, les plaintes récurrentes citent un enregistrement lent ou confus, des difficultés d'accès tard le soir, des erreurs de facturation occasionnelles et des oublis isolés tels que des clés de chambre incorrectes.

Avis de voyageur à ce sujet

6

zin

27 juil. 2025

·

A séjourné 2 nuits

The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.

The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.

10

Leung Po

2 sept. 2024

·

A séjourné 1 nuit

i was traveling to Paris after the short stay there, the staff helped to store my luggage there for few days before I back from Paris, it really helped as it is just cross the road from St Pancras station.

i was traveling to Paris after the short stay there, the staff helped to store my luggage there for few days before I back from Paris, it really helped as it is just cross the road from St Pancras station.

2

James

4 oct. 2024

·

A séjourné 1 nuit

I paid for my stay (£415 for one night) *in advance* but at 2:15am during the night of my stay my banking app woke me with an alert to say the hotel had charged me £306.50. I barely slept until 6:45am when I went to question it at reception. I was told that the hotel ran an audit process during the night and that had somehow triggered the charge. I was assured that it would be cancelled. Then, at around 11:30am I got another alert on my banking app telling me they had taken a further £356.50. I was on a course at the British Library and had to leave at lunchtime (when I wanted to be speaking to the other delegates) to go back to the hotel to alert them to the fact I now had over SEVEN HUNDRED pounds pending on my back account (including the initial card deposit of £50). I felt that the staff offered no sympathy or contrition. It's now 11:40am on the following day and I still have over £700 pending in my bank account. I'm really worried because I can't afford that to leave my account. It completely ruined my stay and impacted on my ability to enjoy and concentrate during the course I was attending.

I paid for my stay (£415 for one night) *in advance* but at 2:15am during the night of my stay my banking app woke me with an alert to say the hotel had charged me £306.50. I barely slept until 6:45am when I went to question it at reception. I was told that the hotel ran an audit process during the night and that had somehow triggered the charge. I was assured that it would be cancelled. Then, at around 11:30am I got another alert on my banking app telling me they had taken a further £356.50. I was on a course at the British Library and had to leave at lunchtime (when I wanted to be speaking to the other delegates) to go back to the hotel to alert them to the fact I now had over SEVEN HUNDRED pounds pending on my back account (including the initial card deposit of £50). I felt that the staff offered no sympathy or contrition. It's now 11:40am on the following day and I still have over £700 pending in my bank account. I'm really worried because I can't afford that to leave my account. It completely ruined my stay and impacted on my ability to enjoy and concentrate during the course I was attending.

10

Andy

19 janv. 2026

·

A séjourné 1 nuit

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

8

William

23 nov. 2025

·

A séjourné 1 nuit

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

8

Alex

13 déc. 2025

·

A séjourné 1 nuit

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

10

Hannah

27 févr. 2026

·

A séjourné 1 nuit

The hotel is lovely, well decorated, and with friendly and helpful staff

The hotel is lovely, well decorated, and with friendly and helpful staff

2

Laura

10 févr. 2026

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A séjourné 1 nuit

Customer service is terrible. I accidentally booked this hotel on the wrong night. Realising seconds after the transaction went through called the hotel and they didn’t have it on the system but when it arrived the answer was no. Customer not centre. So I had a TERRIBLE night

Customer service is terrible. I accidentally booked this hotel on the wrong night. Realising seconds after the transaction went through called the hotel and they didn’t have it on the system but when it arrived the answer was no. Customer not centre. So I had a TERRIBLE night

8

Marie

6 févr. 2026

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A séjourné 1 nuit

I received an upgrade to the top floor as requested due to noise sensitivities

I received an upgrade to the top floor as requested due to noise sensitivities

6

Dianne

18 janv. 2026

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A séjourné 1 nuit

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation exceptionnellement pratique à côté de King’s Cross et St Pancras pour l'Eurostar et le métro, avec des boutiques et des restaurants à Coal Drops Yard à proximité. De nombreux clients le choisissent spécifiquement pour prendre des trains tôt ou en correspondance.

Avis de voyageur à ce sujet

10

Pete

11 févr. 2026

·

A séjourné 1 nuit

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

10

Sandra

6 avr. 2025

·

A séjourné 1 nuit

Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.

Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.

8

Roberto

13 déc. 2024

·

A séjourné 2 nuits

Brilliant transport links from the station adjacent to this marvellous hotel.

Brilliant transport links from the station adjacent to this marvellous hotel.

10

Mya

19 avr. 2025

·

A séjourné 1 nuit

Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.

Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.

10

Franklin

1 janv. 2026

·

A séjourné 1 nuit

This hotel is ideal for train transit in and out of London. It sits directly over the subway but you hear none of the noise. You can catch a train in 5 minutes. Couldn’t be more convenient

This hotel is ideal for train transit in and out of London. It sits directly over the subway but you hear none of the noise. You can catch a train in 5 minutes. Couldn’t be more convenient

10

Karen

27 janv. 2024

·

A séjourné 1 nuit

Great location for the Eurostar

Great location for the Eurostar

10

Jenn

12 déc. 2025

·

A séjourné 1 nuit

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

10

Laura

11 avr. 2024

·

A séjourné 6 nuits

The rooms are on the small side (not unusual for big city hotels), but the room was lovely. It's a very short walk to Coal Drop Yards (with all the restaurants and shopping) and being next to a transport hub (St. Pancras/King's Cross) means that you can get almost anywhere quickly via Tube or trains of various sorts. Every staff member we interacted with was lovely -- helpful, courteous and charming. This was a wonderful (and wonderfully convenient) place to stay!

The rooms are on the small side (not unusual for big city hotels), but the room was lovely. It's a very short walk to Coal Drop Yards (with all the restaurants and shopping) and being next to a transport hub (St. Pancras/King's Cross) means that you can get almost anywhere quickly via Tube or trains of various sorts. Every staff member we interacted with was lovely -- helpful, courteous and charming. This was a wonderful (and wonderfully convenient) place to stay!

10

Lori

14 juil. 2025

·

A séjourné 1 nuit

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.

10

Helen

15 août 2025

·

A séjourné 1 nuit

Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.

Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le restaurant reçoivent de nombreux compliments, bien que plusieurs mentionnent un service lent, des problèmes de qualité occasionnels ou des options limitées/confuses. Le service en chambre s'arrête vers 22h–22h30.

Avis de voyageur à ce sujet

10

John

27 févr. 2024

·

A séjourné 1 nuit

Great hotel just a shame room service stopped at 10pm

Great hotel just a shame room service stopped at 10pm

10

Phil

31 mars 2024

·

A séjourné 1 nuit

Great hotel if arriving at Kings Cross for a concert in Camden and a 1 night stay. Room was small but fancy. TV didn’t work as a TV which was annoying but did connect to Bluetooth device for some playlist tunes. English breakfast was tremendous in a posh restaurant setting. Apart from TV fault only thing can mark down is terrible Muzak in the bar and restaurant!

Great hotel if arriving at Kings Cross for a concert in Camden and a 1 night stay. Room was small but fancy. TV didn’t work as a TV which was annoying but did connect to Bluetooth device for some playlist tunes. English breakfast was tremendous in a posh restaurant setting. Apart from TV fault only thing can mark down is terrible Muzak in the bar and restaurant!

10

Russell

15 févr. 2026

·

A séjourné 1 nuit

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

10

Ariane

21 févr. 2025

·

A séjourné 4 nuits

Very well located, pleasant rooms, good restaurant for breakfast and dinner

Very well located, pleasant rooms, good restaurant for breakfast and dinner

10

Swiss Farm

24 févr. 2025

·

A séjourné 1 nuit

Trip to watch 6 Nations at Twickenham My wife went shopping I went to Twickers Hotel room very comfy clean etc Liked the coffee machine in the pantry Paid for breakfast with room little bit disappointed that no offer of self service cereals Menu a bit confusing

Trip to watch 6 Nations at Twickenham My wife went shopping I went to Twickers Hotel room very comfy clean etc Liked the coffee machine in the pantry Paid for breakfast with room little bit disappointed that no offer of self service cereals Menu a bit confusing

8

chris

23 juin 2025

·

A séjourné 3 nuits

Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.

Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.

8

David

15 sept. 2024

·

A séjourné 1 nuit

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

8

Pauline

16 févr. 2026

·

A séjourné 1 nuit

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Andy

11 mai 2024

·

A séjourné 1 nuit

Check in - fantastic. Lovely service. Delightful manners - couldn’t have been better. Breakfast - is great. Perhaps a little slow today - but again the staff are so well trained - it’s an attentive experience. If you’re going up the east coast on the train - and need a hotel straight off the train. This is the one. Yes, a bit pricey - but for us it’s perfectly located.

Check in - fantastic. Lovely service. Delightful manners - couldn’t have been better. Breakfast - is great. Perhaps a little slow today - but again the staff are so well trained - it’s an attentive experience. If you’re going up the east coast on the train - and need a hotel straight off the train. This is the one. Yes, a bit pricey - but for us it’s perfectly located.

6

Dianne

18 janv. 2026

·

A séjourné 1 nuit

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

John

il y a 2 semaines

·

A séjourné 1 nuit

Great location. The hotel, for the price is excellent.

Great location. The hotel, for the price is excellent.

4

Callie

il y a 2 semaines

·

A séjourné 1 nuit

staff was nice but the number of times i had to scan a room key to enter a door was super excessive. plus the bed was so uncomfortable...so so uncomfy. the bathroom was not well maintained at all and the ceiling slope render a chunk of the room unusable. for $500 i expected way way better

staff was nice but the number of times i had to scan a room key to enter a door was super excessive. plus the bed was so uncomfortable...so so uncomfy. the bathroom was not well maintained at all and the ceiling slope render a chunk of the room unusable. for $500 i expected way way better

8

David

il y a 3 semaines

·

A séjourné 3 nuits

The breakfast at the hotel was excellent.

The breakfast at the hotel was excellent.

8

Jim

il y a 4 semaines

·

A séjourné 1 nuit

Really lovely hotel - just the hours of operation were quite restrictive. Bar closes for everyone (including residents) at 11pm.

Really lovely hotel - just the hours of operation were quite restrictive. Bar closes for everyone (including residents) at 11pm.

10

Mary

19 sept. 2026

·

A séjourné 1 nuit

The reception team were welcoming and most helpful,allocating an available room on our early arrival and taking our luggage to the room which was compact but spotlessly clean and comfortable This was much appreciated as it gave us time to relax before heading out to the theatre.Added little extra of the ‘pantry’ on our floor with hot drinks ,pastries and biscuits as well as the coffee maker in the room .Had the most amazing view of St Pancras but were able to close all the noise out .Offered the use of the beautifully comfortable lounge to relax in whilst waiting for our departure on Eurostar again with helpful friendly staff -then approx 100 yard walk to the terminal Couldn’t be more perfect !

The reception team were welcoming and most helpful,allocating an available room on our early arrival and taking our luggage to the room which was compact but spotlessly clean and comfortable This was much appreciated as it gave us time to relax before heading out to the theatre.Added little extra of the ‘pantry’ on our floor with hot drinks ,pastries and biscuits as well as the coffee maker in the room .Had the most amazing view of St Pancras but were able to close all the noise out .Offered the use of the beautifully comfortable lounge to relax in whilst waiting for our departure on Eurostar again with helpful friendly staff -then approx 100 yard walk to the terminal Couldn’t be more perfect !

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Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 11:00

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