Name: Holiday Inn Express Hotel & Suites Bethlehem by IHG
Address: 2201 Cherry Lane, Pennsylvania, United States of America, Pennsylvania, US
Price range: $88–$371 per night
Rating: 8.73

What guests think

At Holiday Inn Express Hotel & Suites Bethlehem by IHG, travelers highlight a convenient I 78 location, spacious rooms, and friendly service, while noting traffic noise, inconsistent breakfast, and occasional maintenance issues with amenities like the pool or hot tub.

Cleanliness earns frequent praise from guests across rooms and common areas. Value for money is frequently described as good for the area. Overall, expect a practical, comfortable stopover suited to road trips and short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular with families. Several guests cite maintenance or cleanliness issues (overheated or broken hot tub, dirty jets, or the pool area needing attention).

Related guest reviews

10

Jamie Marie

Jul 1, 2024

·

Stayed 4 nights

Nice hotel. The breakfast was great. The pool and spa was nice.

10

Tara

Feb 16, 2025

·

Stayed 1 night

The room was very nice and super comfortable. We enjoyed watching the snow come down in our large window. Everything was clean. Favorite part was the pool and hot tub, it was busy but still enjoyable. Desk staff was kind and knowledgeable. We will be back.

8

Stuart

Jul 30, 2024

·

Stayed 1 night

Nice and clean property. Convenient location. Only bummer was not being able to use the pool because there was a kids pool party going on for a while.

10

Jared

Aug 20, 2025

·

Stayed 1 night

Everything was clean, breakfast was delicious! Kids had a blast in the pool and hot tub!

8

George

Jan 27, 2025

·

Stayed 1 night

Only thing I would say I didn’t like was that the jets in the whirlpool needed to be cleaned out. There was mold and hair floating in the tub after jets were turned on. Other than that, we enjoyed our time there and would go again.

8

Janene C.

Aug 22, 2025

·

Stayed 4 nights

Hotel was clean and the staff was super nice. The suite had a lot of options for tables and seating, so it was great for my family if 4. The hotel is Located right near caverns and a great restaurant called the Bayou. The nearby town was great with lots of food options. I would stay here again. Had some little disappointments with the breakfast selection…very repetitive and the pancake maker broke for 2 out of the 4 days we were there (and the temp needs to be set a little higher, still tasted very battery). We also, several times in a short stay, needed to change our key cards because they just kept getting demagnetized…and no, they were not kept in our wallet with credit cards but rather were separate from everything else. And this is dumb, but I’m a hot tub lover and even I thought the hot tub temperature was way too high. It actually made it uncomfortable to be in there for even short periods of time. I couldn’t last more than a few minutes and I’m a heat lover. Maybe in the winter when the pool Room holds more cold it would be better, but for August, way too hot.

6

Rita

Jan 30, 2023

·

Stayed 1 night

Pool was not what I expected and hot tub was broken. They said they were working on it,never saw any one.

10

Sandra

Nov 25, 2024

·

Stayed 2 nights

Very clean. Every single staff member encountered was very friendly and accommodating! Also loved the Dove products available for use. Has a clean, perfect temp hot tub and indoor pool. Plan on staying there again next time we are in the area!

8

Connie

Jul 19, 2025

·

Stayed 2 nights

The room is in good shape. The bedding was comfortable. However, the pool and hot tub need a good scrubbing and the area around the hot tub needs repaired.

10

HOME

Mar 24, 2024

·

Stayed 1 night

Incredible location! We stayed there to see Brit Floyd at the casino - it was awesome! Breakfast was delicious and the entire hotel was immaculate. THe hotel and hot tub were sooooo relaxing!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as very clean. Others report inconsistent housekeeping and maintenance, citing dirty bathrooms, leftover items, stains, or missed room service during stays.

Related guest reviews

6

Catherine

Jul 1, 2025

·

Stayed 1 night

The bathroom was disgusting. Black mildew everywhere. The chair in the room was worn out. The corners of the rooms all had dust. The walls were filthy. They gave us a top floor room and it was so gross the guy at the front desk said “i got you” and gave us a key to a 1st floor room that was literally just as bad. Bathroom floors had stuff growing on them. Shower head had other stuff growing on it too! Our beds looked slept in when we arrived too. But we were so tired so we just fell asleep- but not for long because the traffic noise was so bad. Only nice thing about this place was the morning coffee was surprisingly good and they tried hard for the breakfast. Also the staff was nice. But the place is so run down!!!! Nothing like the reviews. I kept wondering if I accidentally booked a wrong place!

8

Clarissa

Jan 13, 2025

·

Stayed 1 night

I’m pretty surprised hotel.com users ranked it a 9. It had mold under the grab bars on the tile of the shower, some rust stain on the corner of the shower and on the grout of the tile. The ceilings and hallway had tons of settling cracks. It just left us feeling a bit grimy. Staff was great.

10

Charles

Jun 10, 2024

·

Stayed 1 night

Very clean and modern rooms.

4

Chantal

Sep 1, 2025

·

Stayed 2 nights

Room was not cleaned or trash disposed of, no fresh towels or toiletries replenished. Front desk staff and food service was on point. Please clean the rooms!!!

4

Lewis

Aug 25, 2024

·

Stayed 1 night

For a relatively new hotel, this property is dirty and worn out. I understand it was built in 2006 and renovated in 2016, but it appears to be time for another renovation. The grout in the bathroom was filthy. It has a shower over a tub, which I guess some people might like, but I would prefer having a shower rather than taking a shower in a bathtub. The bed and carpet look very worn out. The sheets were stained and wrinkled. Breakfast was included, but it was mostly inedible. They had scrambled eggs that were rubbery and tasteless. I've never experienced eggs that tasted like nothing. The biscuits were over cooked and dry. There were sausage patties that were OK, generic sausage. I didn't dare try the sausage gravy. I did try the pancake machine. You push a button and it makes two pancakes on a conveyor belt inside the machine. They came out very flat, dense, and rubbery. They had fake maple syrup that tasted like sugar water to put on them. I ended up throwing away each thing I tried after taking a taste of each, hoping that the next item would be better. Even the coffee tasted like flavored water. The only thing I could eat was a Chobani yogurt from a refrigerator they had there. I cannot recommend this property.

2

Ricky

Feb 1, 2025

·

Stayed 1 night

I figure if you’re going to spend $135 for a night at a hotel that it should at least be cleaned from the last occupants. It almost feels like they didn’t even clean the room considering that there were boxers hanging over a shower that did not belong to us. This is upon check-in. I’m just frustrated for paying top dollar or at least a reasonable amount and getting mediocre response or services. There are over 500 hotels in the area, could have chosen any of them within the same price range, but I chose this one believing that this is the one that provides and has a history of excellence. I was mistaken.

10

Joseph

Apr 2, 2023

·

Stayed 1 night

The entire Hotel was very clean. The room and bathroom were exceptionally clean and the shower pressure and temperature were great. Breakfast area was clean and food was good. Staff was very friendly and helpful. Hotel is in a great location near Wind Creek Casino as well as shopping and restaurants. Would definitely recommend.

6

Michael

Aug 4, 2025

·

Stayed 1 night

The stay was not bad. There were a few things that I wish were better. The bathroom floor was not as clean as it should have been. But, The rest of the room was clean. The breakfast could have been better. The bacon was really good but the eggs were cold. Custom service at the front desk was really good.

6

Jack

Apr 1, 2025

·

Stayed 2 nights

Front desk staff is friendly. Breakfast is nice. The hot pool is nice. Room is not clean. My wife picked up a small piece of poop under the table inside our room. The bedsheet for the couch bed got yellow stains. The toilet in our room was somewhat clogged when we checked in so we called for service. We were given the plunger to clear it by ourselves.

10

Nilda

Nov 3, 2025

·

Stayed 2 nights

Our room was absolutely immaculate!! Staff was friendly, pleasant and helpful, we look forward to our next stay there!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with modern touches. However, many note significant noise from the highway and neighboring rooms, plus a few dated or missing features (squeaky floors, loud AC, limited outlets or USB, and basic TVs).

Related guest reviews

6

Adam

Oct 1, 2024

·

Stayed 1 night

Clean and in good condition. Could hear the highway in the room. No Smart TV, only basic cable.

10

Dawn

May 27, 2024

·

Stayed 1 night

Beautiful large clean room, very convenient location near I-78, quiet, great service and breakfast, more than reasonable price.

6

Gee

Aug 31, 2025

·

Stayed 1 night

The property and room were promising and nicely organized. The Staff was efficient, friendly, polite and helpful. The noise in the room was not welcome - not only could I hear doors slamming in the hallways, but heard noise from the street, the neighbors on both sides and upstairs all during the night. I got a few naps instead of a good nights sleep. The plugs by the nightstand seemed inactive and did not allow phone to charge, had to plug into wall outlets.

2

Won-Jung

Apr 5, 2025

·

Stayed 1 night

Room was old and makes loud squeaky sound when you walk on the floor, and the highway traffic noise can be clearly heard despite the window was closed. And the worst part is the constant floor squeaky noise coming from the room or rooms above. I checked in at 12:30am due to delayed flight, hoping to get some good rest before another full day of schedule and driving. Squeaky noise from upstairs started around 1am and didn't stop until 3am. Tried calling front desk but no answer, and it was too much hassle to get up to go to front desk to change room. Got very minimal sleep then woke up again by squeaky noise from upstairs. It was unbearably loud and sharp like walking on old wooden floors. The highway traffic noise was already very loud, but its nothing when compared to the squeaky noise from the floor above. I am not super sensitive to noise but never had I stayed in such a noisy and poor constructed hotel before. You can't stop people from walking and that's where the noise was from. Will not stay here again and does not recommend here if you are looking for just a simple night of sleep.

8

Sandra

Nov 24, 2024

·

Stayed 1 night

Quick check in, clean, very large room. Comfortable king bed.

8

Teresa

Nov 10, 2024

·

Stayed 2 nights

Beds were very comfortable which is most important. No USB ports anywhere in room. No water pressure in shower, had to turn on bath faucet and rinse conditioner out of my hair.

8

Barbara

Apr 28, 2025

·

Stayed 3 nights

Hotel could use updating. A very noisy hotel; we constantly heard footsteps above us and outside noise at all times. It is conveniently located which is very nice.

10

Maireni

Nov 15, 2024

·

Stayed 1 night

The room is well design. Nice bathroom, the room has comfortable beds. Nicely decorated. I liked it.

6

Daniel

Apr 20, 2025

·

Stayed 1 night

Was put in a room that borders the very noisy freeway. Could not get the room changed due to no availability, which I understand. I was looking for a nice quiet rest, and did not get it. Truck stops, where as a truck driver I normally stay, are much quieter.

8

Dana

Sep 16, 2024

·

Stayed 2 nights

This hotel was a good inexpensive alternative to casino hotel. The neighborhood felt a bit iffy. There were flashing police lights for over an hour the first night. Highway noise made it noisy. Hotel itself was clean and very quiet. Staff welcoming and helpful. There were moldy bagels out at the free breakfast. That was gross. We would not stay there again because the bed was horrifically bad. Very old, squeaky bed frame. Mattress felt like it had been there way too long, it was broken down and a killer on the back. Mixed bag but much cheaper than alternatives in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised for friendliness, efficiency, and helpful problem solving (quick check in, room changes, lost item returned). Some report service lapses or administrative issues like reservation or payment problems and recurring key card troubles.

Related guest reviews

8

Mark

Nov 10, 2025

·

Stayed 2 nights

The morning front desk lady was extremely helpful and caring. I didn’t take down her name but she treated us very well.

8

Michele

Jul 31, 2023

·

Stayed 1 night

The only negative is the hotel uses an outdated keycard system and the cards tend to stop working after one use--I spoke to many other guests in the hotel that had the same experience of getting locked out and having to get new cards. No, we did not have them in a pocket next to our cell phone either.

8

Janene C.

Aug 22, 2025

·

Stayed 4 nights

Hotel was clean and the staff was super nice. The suite had a lot of options for tables and seating, so it was great for my family if 4. The hotel is Located right near caverns and a great restaurant called the Bayou. The nearby town was great with lots of food options. I would stay here again. Had some little disappointments with the breakfast selection…very repetitive and the pancake maker broke for 2 out of the 4 days we were there (and the temp needs to be set a little higher, still tasted very battery). We also, several times in a short stay, needed to change our key cards because they just kept getting demagnetized…and no, they were not kept in our wallet with credit cards but rather were separate from everything else. And this is dumb, but I’m a hot tub lover and even I thought the hot tub temperature was way too high. It actually made it uncomfortable to be in there for even short periods of time. I couldn’t last more than a few minutes and I’m a heat lover. Maybe in the winter when the pool Room holds more cold it would be better, but for August, way too hot.

10

Paulette

May 3, 2023

·

Stayed 1 night

Excellent place. I left a piece of jewelry. Hotel contacted me and returned it. Staff were particularly helpful. Highly recommend.

2

Angela

Jan 2, 2025

·

Stayed 1 night

The property was very convenient, traveling wise. Not too far away WindCreek casino. Very good cleaning grounds. However, our stay was not that enjoyable due to disturbance by staff member Tracy waking me & my husband up at 2:45am New Year morning about our hotel payment failing. Her accusations for our stay yet to believe we didn’t pay and we sleeping for free. In all this It wasn’t true to believe that during check in my card said approve and funds was taking out my bank account when another staff member named Jimmy took care of us with ease. I was furious when we got the call and I couldn’t enjoy the rest of my stay for being falsely accuse by Tracy. Tracy is rude, unprofessional and will be reported for her actions.

10

Marian

Jun 8, 2025

·

Stayed 2 nights

Location was perfect. Simone, the receptionist, was wonderful. She made our stay so enjoyable. Will definitely come back.

4

Charvez

Jul 6, 2025

·

Stayed 2 nights

The front desk representative said she couldn't find my reservation nor the confirmatio number I showed her from Expedia. The staff including the manager with braids that does the breakfast, hair not tied back and hair in scramble eggs. I love Holiday Inn Express, but this one need some staff training. Holiday Inn Express is our seven year old favorite hotel chain.

10

Kiffera

Jul 4, 2025

·

Stayed 1 night

Front Desk Attendant was very nice and made the checkin process very easy and conveniently with a smile. Great customer service goes a long way and he did a very good job making sure I had everything I needed. Would definitely stay again.

2

Kate

Apr 24, 2023

·

Stayed 1 night

I booked a room paid for it and received confirmation. I called them to tell them that I would be arriving late at night, and they said that would be fine. Then, that night, they called me to tell me that they had given away my room to someone else and that I could not come there, but they still charged me for the room

8

Mary Beth

Dec 18, 2023

·

Stayed 1 night

When we checked in, we were assigned a room that faced the interstate yet after an inquiry about overnight noise, the staff member kindly offered (and without prompting) to change our room assignment to the other side of the building. Attentive and proactive customer service!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Right off I 78 and a short drive to Wind Creek Casino and area dining, including a Waffle House next door. Several guests note traffic noise depending on room side.

Related guest reviews

8

Luann

Dec 11, 2023

·

Stayed 1 night

Easy access to down town

10

jennifer

Oct 23, 2023

·

Stayed 1 night

The hotel is conveniently located near 78 and Hellerton is a great little town

10

James

May 16, 2025

·

Stayed 1 night

Love that it is next door to a Waffle House.

8

Nicholas

Jul 3, 2024

·

Stayed 1 night

Clean room and bathroom. Friendly and helpful staff. Great breakfast (both quality and selection). The hotel is right off the highway, so even numbered rooms face the on-ramp. Had I known, I would've requested an odd numbered room as it was noisy from cars getting on and off the highway. Otherwise, the hotel and experience were great.

10

Dawn

May 27, 2024

·

Stayed 1 night

Beautiful large clean room, very convenient location near I-78, quiet, great service and breakfast, more than reasonable price.

10

David

May 22, 2025

·

Stayed 1 night

Night staff was very helpful. We arrived late and tired and she was very efficient and kind. Room is very large with great amenities. Waffle House right next door for breakfast and so close to the highway entrance. We were up and on our way.

8

Annette

Jul 2, 2023

·

Stayed 1 night

It was close to things we wanted to do

10

John

Mar 23, 2024

·

Stayed 1 night

This was a very nice hotel and proximity to highway was great.

10

Joseph

Apr 2, 2023

·

Stayed 1 night

The entire Hotel was very clean. The room and bathroom were exceptionally clean and the shower pressure and temperature were great. Breakfast area was clean and food was good. Staff was very friendly and helpful. Hotel is in a great location near Wind Creek Casino as well as shopping and restaurants. Would definitely recommend.

8

Raul

Jan 12, 2025

·

Stayed 1 night

Easy access to HW 78. Breakfast was okay. Had selected king bed but when we checked very late, room provided was 2 queen beds. Other than that would stay again at this location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several guests enjoyed the selection, while others report cold or repetitive items and occasional restocking or cleanliness issues. Some opt for the Waffle House next door.

Related guest reviews

8

Libby

Nov 9, 2023

·

Stayed 1 night

The room was nice and clean. The staff did their job but not very friendly. Breakfast buffet was terrible. The eggs were cold, the sausage was cold and dried up. Very bad.

10

Sunil

Jul 29, 2023

·

Stayed 1 night

Loved their breakfast.

8

Janene C.

Aug 22, 2025

·

Stayed 4 nights

Hotel was clean and the staff was super nice. The suite had a lot of options for tables and seating, so it was great for my family if 4. The hotel is Located right near caverns and a great restaurant called the Bayou. The nearby town was great with lots of food options. I would stay here again. Had some little disappointments with the breakfast selection…very repetitive and the pancake maker broke for 2 out of the 4 days we were there (and the temp needs to be set a little higher, still tasted very battery). We also, several times in a short stay, needed to change our key cards because they just kept getting demagnetized…and no, they were not kept in our wallet with credit cards but rather were separate from everything else. And this is dumb, but I’m a hot tub lover and even I thought the hot tub temperature was way too high. It actually made it uncomfortable to be in there for even short periods of time. I couldn’t last more than a few minutes and I’m a heat lover. Maybe in the winter when the pool Room holds more cold it would be better, but for August, way too hot.

10

Mary

Aug 29, 2025

·

Stayed 1 night

Breakfast wasn’t good, eggs and sausage were cold and dry.

4

Lewis

Aug 25, 2024

·

Stayed 1 night

For a relatively new hotel, this property is dirty and worn out. I understand it was built in 2006 and renovated in 2016, but it appears to be time for another renovation. The grout in the bathroom was filthy. It has a shower over a tub, which I guess some people might like, but I would prefer having a shower rather than taking a shower in a bathtub. The bed and carpet look very worn out. The sheets were stained and wrinkled. Breakfast was included, but it was mostly inedible. They had scrambled eggs that were rubbery and tasteless. I've never experienced eggs that tasted like nothing. The biscuits were over cooked and dry. There were sausage patties that were OK, generic sausage. I didn't dare try the sausage gravy. I did try the pancake machine. You push a button and it makes two pancakes on a conveyor belt inside the machine. They came out very flat, dense, and rubbery. They had fake maple syrup that tasted like sugar water to put on them. I ended up throwing away each thing I tried after taking a taste of each, hoping that the next item would be better. Even the coffee tasted like flavored water. The only thing I could eat was a Chobani yogurt from a refrigerator they had there. I cannot recommend this property.

6

Melissa

Nov 18, 2023

·

Stayed 1 night

Well, first of all the front desk person who I checked in with was amazing the Night shift one was also great. The 2 issues I had were the communication between shifts about my late checkout was never communicated so I was disrupted during my stay because they didn't know I set that up. The other thing was the breakfast. I was told that breakfast was until 10 am so I went to the breakfast area around 9:30 am and there was no hot food out at all. An employee stated she's cleaning up already and walked away. The only thing that was available were 2 bagels, 6 slices of bread, a little bit of cereal in the dispensers, and yogurt. I couldn't eat the yogurt or have cereal because I'm lactose intolerant. That wasn't the biggest issue. The thing that bothered me the most was when 2 other guest came down to eat also I heard who I believe is the supervisor of that department say to someone in the back "Did you throw out the food already" and a lady responded "Yes!" and the gentleman replied with "Oh, well I guess no one else is eating" with a chuckling voice.

4

Carl

Sep 5, 2023

·

Stayed 1 night

We stayed here on the way to NJ. The room was on the side of the highway, 50 yards away, and you could hear trucks engine brake. There was a hole in the hallway wall next to our room with a fan running. The real disappointment was the breakfast. The gal on duty was as unmotivated as I have ever seen. She ran out of coffee and there was a very long wait before she returned. The eggs were depleted and burnt. This is the worse Holiday Inn Express I have ever stayed .

8

Carmen

Aug 14, 2025

·

Stayed 2 nights

Excellent breakfast choices. Friendly staff. Our choice of a queen bed was great.

10

ROBERT

Nov 4, 2024

·

Stayed 2 nights

Very clean hotel and the breakfast was one of the better continental breakfasts that I have had in a hotel.

8

Jennifer

Dec 12, 2023

·

Stayed 1 night

Easy check-in Lobby was clean, room was clean and beds comfortable. Room was a bit noisy from traffic outside. Breakfast area was not clean, out of a lot of items. It was 8:00 so there was still plenty of time for people to come. Only saw young lady once as she replenished forks, spoons, plates but never the food. Another couple had to ask her to clean a table and she did just that- cleaned one table. Good place to stay but may need to pay to eat somewhere else.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$114
March	$115
April	$108
May	$118
June	$121
July	$134
August	$131
September	$130
October	$134
November	$109
December	$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $148	17 $141	18	19 $371
20 $94	21 $94	22 $97	23 $97	24 $114	25	26 $214
27 $94	28 $99	29 $94	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $148	3 $214
4 $96	5 $94	6 $94	7 $94	8 $102	9 $187	10
11 $102	12 $94	13 $94	14 $119	15 $88	16 $174	17 $165
18 $89	19 $88	20 $90	21 $90	22 $88	23 $230	24 $230
25 $88	26 $89	27 $88	28 $88	29 $89	30 $105	31 $111

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 King Bed (Whirlpool)

Suite, Multiple Beds (& Sofa Bed)

Standard Room, 1 King Bed (Leisure)

Standard Room, Accessible (Mobility)

Standard Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Bethlehem by IHG

Have a question?

Considering this hotel for your trip?

Prices for upcoming dates