Kimpton Ashbel New York Park Avenue

A pipe burst in the basement our first night there. We had no running water and no air conditioning that night. They fixed the water the next day, but the entire hotel was without air conditioning for the duration of our stay. The staff wasn’t informing people of the outage and people were very upset. It was 90 plus degrees during our stay and the rooms were sweltering. Obviously the staff isn’t to blame for the pipe bursting, but they didn’t attempt to find alternative arrangements for anyone and they continued to tell us it would be fixed soon. It was a disappointing occurrence as the hotel was in an excellent location and seemed like it would have been a nice place to stay otherwise.

Great

Great location and room, will stay again!

Quiet and well located!

Hotel novo, recém inaugurado. Staff muito educado e prestativo. Ainda não tem restaurante, então se organize para comer fora ou fazer pedidos por aplicativo. Muito boa localização, janelas duplas que filtram bastante o barulho da rua.