Alfred Hotels Beaune La Madeleine

Friendly staff, beautiful hotel & delicious breakfast

Wonderful hotel on a super location in the centre of Beaune. Real good breakfast. Lovely coffee. Friendly staff. Our room however was very small. But the hotel has numerous rooms of different sizes

The hotel was excellent and in a very convenient location. It was in a lovely building in keeping with the beautiful area. The room was clean and spacious. The staff were really helpful and welcoming. Beaune is a gorgeous town. We thoroughly enjoyed our stay and would highly recommend. Thank you!

Absolutely beautiful. It had a room for 2 adults and three kids and it was perfect. It was perfect.

We stayed at this hotel as a family of four and, unfortunately, our overall experience fell short of our expectations. We appreciated several positive aspects of the hotel: the staff were polite and helpful, the property has a unique character, and we found the rooms clean and well maintained. The breakfast was also very good and added a positive touch to our stay. Unfortunately, the room assigned to us was not suitable for four people during the summer. It was an attic room that became extremely hot at night. Although air conditioning was available, the unit was practically right next to the beds in the loft area, making it impossible to keep it running while sleeping as the cold air was blowing directly onto us. We therefore had to choose between excessive heat and direct cold air during the night. Keeping the windows open was not a practical solution either, due to the noise from outside. I mentioned these issues to the receptionist at check-out, who was understanding and apologetic. I also contacted the hotel afterwards to explain the situation and request a partial refund, but unfortunately I did not receive any response. I understand that managing an older building can present challenges, but I believe this room is more suitable for two guests than for a family of four, especially during periods of very high temperatures. It is a pity because the hotel has many positive qualities, but the discomfort experienced and the lack of follow-up left us disappointed.