Name: Sunvivia by Fiesta Americana Mazatlán
Address: Avenida Camaron Sabalo 6291, Mazatlán, Estado de Sinaloa, MX
Price range: US$ 98–US$ 265 per night
Rating: 8.2

Opinião dos hóspedes

Avaliações do Sunvivia by Fiesta Americana Mazatlán descrevem uma propriedade à beira-mar com funcionários simpáticos, piscinas agradáveis e uma localização acessível a pé na Zona Dorada, juntamente com quartos datados, ruído notável da rua e vários problemas de manutenção que podem afetar o conforto.

Muitos hóspedes elogiam a vista para o oceano, suítes espaçosas com kitchenette e áreas bem cuidadas. Outros relatam serviço de limpeza inconsistente com odores mofados ou pragas, obras que fecham áreas ou aumentam o ruído e estacionamento com manobrista fora do local, lento e com custo adicional. O serviço é frequentemente caloroso e prestativo, mas alguns mencionam longas esperas no check-in, falta de acompanhamento e pressão para compra de assinaturas. Espere uma estadia conveniente na praia com vistas excepcionais se você valorizar a localização e as piscinas em vez de quartos novos e tranquilidade garantida.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Piscinas agradáveis, acesso à praia e áreas agradáveis são os destaques para muitas famílias. No entanto, a construção causa ruído ou fechamento de áreas, os bares da piscina às vezes estão fechados e o estacionamento é feito por manobrista fora do local, com taxas adicionais e atrasos.

Avaliações dos hóspedes relacionadas

10

Ana Lidia

31 de mar. de 2025

·

Hospedou-se por 5 noites

Great beach area in Mazatlan, pools are very well maintained and clean. Very nice

6

Michael

6 de dez. de 2024

·

Hospedou-se por 4 noites

In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.

10

Luis Hector Martinez De

7 de set. de 2025

·

Hospedou-se por 3 noites

Excelente ubicación, hotel en proceso de remodelación, pero con muy buena limpieza y áreas comunes & albercas en buenas condiciones, el acceso de la playa es conveniente, hotel totalmente recomendable

8

Ervin

24 de abr. de 2024

·

Hospedou-se por 2 noites

Valet parking is the only option. Very inconvenient and time consuming. nit picky on room amenities- charge for bottled water and coffee in the room.

10

Jill

5 de dez. de 2024

·

Hospedou-se por 5 noites

I had a lovely deluxe room with partial ocean view overlooking the festive hotel lawn. Ordered room service, used the jacuzzis and warm wading pool, and enjoyed the breakfast buffet. Having beach access, resort amenities, and the Malecón right outside made for a great experience.

8

Raquel

1 de nov. de 2025

·

Hospedou-se por 4 noites

Part of our party was disturbed by construction noise and certain areas of hotel were unavailable due to construction. Also, the restaurant defaulted the credit card charges to dollars rather than pesos (and charged a 5% conversion fee)

10

yesenia

19 de mai. de 2025

·

Hospedou-se por 2 noites

LO QUE NO ME AGRADÓ FUE EL COBRO DE ESTACIONAMIENTO

8

Tim

28 de fev. de 2025

·

Hospedou-se por 3 noites

Beautiful sunset every evening from the room balcony. Staff is very courteous. The pools and grounds are very well maintained. Would stay again

6

ENRIQUE

12 de out. de 2024

·

Hospedou-se por 5 noites

Hotel remodelado, con áreas verdes bien cuidadas, la habitación agradable, le falta un poco de limpieza. El área de las albercas limpia. No tiene playa, aunque está a la orilla del mar. Demasiado ruido después de mediodía y hasta entrada la noche. El estacionamiento no es del hotel y cobran una tarifa extra por día. El personal en general es atento.

10

genaro Hernández

2 de mar. de 2025

·

Hospedou-se por 4 noites

Propiedad remodelada , muy linda . Cuartos muy amplios y quizás lo más importante : alberca tibia ya que tienen calefacción y en esta época de frío es rico poder meterse con la familia . Áreas comunes muy amplias y lindas y precio muy accesible . Lo mejor de la zona dorada

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As opiniões são mistas: muitos acharam os quartos e as piscinas limpos, mas outros relataram odores mofados, baratas e serviço de limpeza ou higiene do banheiro inconsistentes.

Avaliações dos hóspedes relacionadas

4

Sheila S

9 de jul. de 2024

·

Hospedou-se por 2 noites

Bed bugs

10

Paul Renan

23 de set. de 2025

·

Hospedou-se por 5 noites

La habitación se mantiene limpia, pero aveces el aire acondicionado gotea y deja un charco en el piso, pero al reportarlo lo arreglaron y limpiaron de inmediato

10

Maria

17 de out. de 2024

·

Hospedou-se por 4 noites

Good location in Mazatlan. Hotel is very dated. Big rooms but, musty smell. Pillows had a very strong smell like they were left in the washer for days. Air conditioner was very loud. Took two visits from the repairman guy to get it to work. Awful noise never was fixed.

6

Mark

4 de jan. de 2026

·

Hospedou-se por 1 noite

Staff showed up at 9:30 to clean the room prior to check out. Check in process was very long. Lots of people standing around looking confused. Balcony and view were excellent. Room very clean and comfortable beds

6

Maria

2 de jul. de 2025

·

Hospedou-se por 1 noite

The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.

2

Melanie V

11 de jul. de 2025

·

Hospedou-se por 5 noites

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.

10

Claudia

19 de nov. de 2024

·

Hospedou-se por 4 noites

La habitación muy limpia pero tenia olor a humedad

4

Jesus

24 de jun. de 2024

·

Hospedou-se por 3 noites

The property needs a lot of maintenance, there’s areas where is unsafe due to the poor maintence. Patio sliding door doesn’t even close, that’s a big concern if you are in the 4 floor and with kid's. If you don has they won’t clean your room. At the hallways fills of trash. The water that they use to mop the room stinks leaving the room with a really bad smell. The bathroom faucets instead of replacing it they just paint it. Door hinges full of corrosion. Furniture at the room really dirty, supposed to be white but it was gray already.

4

Julie

12 de nov. de 2025

·

Hospedou-se por 11 noites

The hotel has been recently bought by a new owner- lots of noise, dirt and construction going on- while that means improvements and upgrades it was very poorly handled. 40% occupancy could have allowed them to stage the construction and given us -n the guests much better experience. We had cockroaches in our room/ have been to Mazatlan 17 times- a first and were lied to by a staff member about our ability to take an Uber to the airport- shame on you. I will not be staying there again

6

Alejandro A

17 de set. de 2025

·

Hospedou-se por 3 noites

El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os hóspedes gostam das suítes espaçosas e da vista para o oceano, mas muitos observam a decoração datada, ruído alto da rua ou do ar condicionado em alguns quartos e problemas de manutenção, como fechaduras ou luminárias defeituosas.

Avaliações dos hóspedes relacionadas

8

Terry

25 de fev. de 2025

·

Hospedou-se por 16 noites

Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.

6

Melody

22 de mai. de 2024

·

Hospedou-se por 7 noites

We liked the proximity to things and the hotel was on a good stretch of beach. The hotel is tired and needs some updating and TLC. Everything from the beds to the kitchenette to the showers were just a little rough and worn. The staff were friendly enough which was nice. The food in the restaurant was good-not amazing but good. We declined the time share breakfast invite the first day and they left us alone after that- which was also much appreciated. There is a lot of Banda music in the area in front of the hotel on the beach. A lot. The only time you get a reprieve is when the tide is high-which happens twice per day. Thank goodness. But the area is great and close to lots of restaurants and things so I would stay here again.

10

NESTOR

22 de set. de 2025

·

Hospedou-se por 2 noites

Great ocean view

10

KARINA

2 de set. de 2025

·

Hospedou-se por 4 noites

Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls

8

manuel

14 de ago. de 2025

·

Hospedou-se por 3 noites

Demasiado ruido en las habitaciones,

8

Paul

5 de mai. de 2025

·

Hospedou-se por 2 noites

Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.

2

Edward

24 de mar. de 2025

·

Hospedou-se por 12 noites

The first room we had was old in need of repairs , run down older side of property! The next room wasnt much better sliding door lock was missing,safe was laying in closet not secured to shelf or anything else, front door wasnt screwed to frame, huge gaps all around door in need of alot of maintenance!

10

César

16 de nov. de 2025

·

Hospedou-se por 3 noites

Muy bonito y grande las habitaciones

10

Veronica

8 de jul. de 2024

·

Hospedou-se por 3 noites

Perfect location. Walking distance to restaurants and shops. Excellent view to the beach

8

ELVIRA

24 de fev. de 2024

·

Hospedou-se por 1 noite

Loved the ocean view.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Os funcionários são frequentemente elogiados por serem simpáticos e prestativos. Ainda assim, algumas avaliações citam longas esperas no check-in, falta de acompanhamento, rudeza ocasional, batidas matinais da equipe de limpeza e pressão para participar de apresentações de associação.

Avaliações dos hóspedes relacionadas

10

BRENDA

14 de jul. de 2025

·

Hospedou-se por 2 noites

The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN

4

Tawnya

22 de mar. de 2024

·

Hospedou-se por 7 noites

The pool staff were horrible. We've stayed here for years and never had such lack of service. Yu can tell the staff is definitely not happy and they seem to be short staffed. But to get a drink or meals, you had to always hunt down an employee. They rarely followed up with us to see if we wanted another. The only time they were quick to arrive was when they saw us packing up to leave. Also, my room smelled horrible. It was a mold, chemical smell. I mentioned it to them and nothing was done and this was in the remodeled section. We are supposed to stay there in November and we are re thinking our plans.

8

Martha

27 de mar. de 2025

·

Hospedou-se por 14 noites

The maid service was not as good as it should have been. We complained several times that the soap dispenser in the bathroom didn’t work. Never fixed.

8

Denise

7 de dez. de 2024

·

Hospedou-se por 21 noites

Safe as good but battery indicator would not stop beeping even after the battery was replaced. Too many people reserving lounge chairs by the pool all day and not using them. Lobby and grounds were clean and nicely decorated.

4

Lourdes

16 de jul. de 2025

·

Hospedou-se por 4 noites

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite

8

MARIA

24 de out. de 2024

·

Hospedou-se por 8 noites

Firstly, I just want to say that the staff at this property were so friendly & helpful. The restaurant/pool staff always made sure we had exactly what we wanted and checked on us frequently. The bellhops were quick to help w/luggage, groceries & calling for transportation. We read that the area was noisy so we expected that! Take ear plugs! It wasn't every night but on the weekends you could hear the cars on the street. All in all it wasn't too bad & in no way affected our stay. The property itself was clean. We felt VERY safe. The one downside was the smaller restaurant out by the pool was not open. Somewhat of a let down as we were hoping to get some lunch out there by the pool. Regarding the rooms, we had a 1 bedroom ocean front. The view was amazing. The room was cleaned and fresh every day. We appreciated that!! It is in need of an upgrade. Everything is a bit outdated. Even something as easy as newer kitchen appliances, cook ware, couch... small things make a huge difference. A huge shout out to Juan at Papagayo!! he was amazing and took care of all our drink needs. Also, the restaurant is great!

6

Estefanyy

19 de jul. de 2024

·

Hospedou-se por 2 noites

Te acosan mucho para que compres la membresia

6

Mark

4 de jan. de 2026

·

Hospedou-se por 1 noite

Staff showed up at 9:30 to clean the room prior to check out. Check in process was very long. Lots of people standing around looking confused. Balcony and view were excellent. Room very clean and comfortable beds

10

Jon

8 de abr. de 2025

·

Hospedou-se por 7 noites

Staff always friendly.

8

Tim

28 de fev. de 2025

·

Hospedou-se por 3 noites

Beautiful sunset every evening from the room balcony. Staff is very courteous. The pools and grounds are very well maintained. Would stay again

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

À beira-mar, na Zona Dorada, com fácil acesso a pé a restaurantes, lojas e transporte. Uma desvantagem recorrente é o trânsito e o barulho da música que afetam os quartos de frente para a rua.

Avaliações dos hóspedes relacionadas

8

Terry

25 de fev. de 2025

·

Hospedou-se por 16 noites

Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.

10

Amy

25 de mar. de 2025

·

Hospedou-se por 1 noite

Love the staff. Love the location. Love the pools. Love the food. Love it all.

10

Larry E

28 de fev. de 2025

·

Hospedou-se por 28 noites

Property was in a great location, on the bus routes, making us mobile for our entire months stay. The manager, Jose Ornelas accommodated us with a one bed room,full kitchen. Thank you sir. The staff at the front desk and the bell boys were at our beckoning, 24/7, and all maintenance issue were immediate, if not sooner. We cannot say enough good about how they treated us. Thank you desk clerk’s Gabriela, Guilberto, Paulina, Teresita, Fernando, Zumaava, Cesar and anyone I may have missed. Thanks also to the bell boys Guillermo, Alfonzo, Samuel, Adrian, Carlos, and anyone I may have missed. A really special thank you goes to our housekeeper Katherine. What a sweetheart of a young lady. We appreciated everything Katherine did for us. We spoke very little Spanish and Katherine spoke minimal English yet we had no trouble communicating. We will return to The Inn for an even longer stay in 2026.

10

George

18 de mai. de 2025

·

Hospedou-se por 10 noites

An older hotel and certainly dated, but clean, great service, location

10

Madison Cole

3 de abr. de 2025

·

Hospedou-se por 7 noites

Great place in the middle of all the action

8

Jenna

15 de abr. de 2024

·

Hospedou-se por 6 noites

Location was great with lots of dining and shops, easy to get places. The property itself is older and needs an update. Not terrible, just old. Views are wonderful but the street out front is LOUD - thankfully the AC is loud enough to drown out most of it. Great to have the option for the airport shuttle (extra), and the staff was helpful. Restaurant onsite was ok, pools were nice, beach access great, and the locals are wonderful. Would stay again if we could get one of their remodeled units.

10

rogelio

19 de jul. de 2024

·

Hospedou-se por 3 noites

Céntrico, a la orilla de la playa,

10

Veronica

8 de jul. de 2024

·

Hospedou-se por 3 noites

Perfect location. Walking distance to restaurants and shops. Excellent view to the beach

8

Mayra

26 de nov. de 2024

·

Hospedou-se por 4 noites

The Inn was a perfect location and central to all the restaurants and the beach. The pool and the beach were perfect temperature. November is the best time to go and best weather!

6

Alejandro A

17 de set. de 2025

·

Hospedou-se por 3 noites

El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Alguns hóspedes apreciaram o restaurante e o café da manhã no local, mas outros encontraram tomadas fechadas para reforma, disponibilidade limitada do cardápio, bebidas diluídas e problemas como cobranças padrão em dólares ou opções de sistema tudo incluso restritivas.

Avaliações dos hóspedes relacionadas

6

Michael

6 de dez. de 2024

·

Hospedou-se por 4 noites

In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.

6

LEOPOLDO

12 de jun. de 2024

·

Hospedou-se por 4 noites

I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice

10

Edgar Adair

20 de abr. de 2025

·

Hospedou-se por 3 noites

Muy buena atención y la caen general del hotel muy buena, la comidas en papagayo restaurante también excelente y su ubicación inmejorable

10

patricia elena salazar

22 de abr. de 2025

·

Hospedou-se por 3 noites

The restaurant

10

Jill

5 de dez. de 2024

·

Hospedou-se por 5 noites

I had a lovely deluxe room with partial ocean view overlooking the festive hotel lawn. Ordered room service, used the jacuzzis and warm wading pool, and enjoyed the breakfast buffet. Having beach access, resort amenities, and the Malecón right outside made for a great experience.

8

Raquel

1 de nov. de 2025

·

Hospedou-se por 4 noites

Part of our party was disturbed by construction noise and certain areas of hotel were unavailable due to construction. Also, the restaurant defaulted the credit card charges to dollars rather than pesos (and charged a 5% conversion fee)

8

MARIA

24 de out. de 2024

·

Hospedou-se por 8 noites

Firstly, I just want to say that the staff at this property were so friendly & helpful. The restaurant/pool staff always made sure we had exactly what we wanted and checked on us frequently. The bellhops were quick to help w/luggage, groceries & calling for transportation. We read that the area was noisy so we expected that! Take ear plugs! It wasn't every night but on the weekends you could hear the cars on the street. All in all it wasn't too bad & in no way affected our stay. The property itself was clean. We felt VERY safe. The one downside was the smaller restaurant out by the pool was not open. Somewhat of a let down as we were hoping to get some lunch out there by the pool. Regarding the rooms, we had a 1 bedroom ocean front. The view was amazing. The room was cleaned and fresh every day. We appreciated that!! It is in need of an upgrade. Everything is a bit outdated. Even something as easy as newer kitchen appliances, cook ware, couch... small things make a huge difference. A huge shout out to Juan at Papagayo!! he was amazing and took care of all our drink needs. Also, the restaurant is great!

8

James

7 de nov. de 2025

·

Hospedou-se por 7 noites

Beach restaurant was closed, being remodeled. No notice before arrival. Tower being remodeled.

8

Carlos

9 de jul. de 2024

·

Hospedou-se por 3 noites

No es buena opción todo incluido, porque no tienes acceso a todo referente a las comidas, no te muestran todo el menú, solo dos platillos

6

Alejandro A

17 de set. de 2025

·

Hospedou-se por 3 noites

El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $111	21 $113	22 $100	23 $111	24 $110
25 $100	26 $100	27 $100	28 $100	29 $102	30 $109	31 $111

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $229	2 $116	3 $116	4 $102	5 $116	6 $126	7 $162
8 $116	9 $98	10 $116	11 $116	12 $116	13 $126	14 $130
15 $114	16 $116	17 $98	18 $265	19 $106	20 $117	21 $126
22 $118	23 $99	24 $99	25 $100	26 $124	27 $123	28 $130
29 $110	30 $103

Sunvivia by Fiesta Americana Mazatlán

Sobre esta propriedade

Localização

Opções de quarto

Quarto luxo, 2 camas de casal

Suíte júnior, 2 camas de casal, vista parcial para o oceano

Suíte superluxo, 2 camas de casal, vista para o oceano

Avaliações dos hóspedes sobre Sunvivia by Fiesta Americana Mazatlán

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Preços para próximas datas