Roker Hotel BW Premier Collection
95 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
95 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Roker Hotel BW Premier Collection, los precios por noche son de 82 US$ de media en el mes más barato (enero) y de 116 US$ en el mes más caro (mayo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 82 US$ |
| febrero | 98 US$ |
| marzo | 93 US$ |
| abril | 100 US$ |
| mayo | 116 US$ |
| junio | 98 US$ |
| julio | 92 US$ |
| agosto | 89 US$ |
| septiembre | 95 US$ |
| octubre | 98 US$ |
| noviembre | 105 US$ |
| diciembre | 98 US$ |
E
F
M
A
M
J
J
A
sept · 95 US$
S
O
N
D
Más caro: mayo (aprox. 116 US$)
Más barato: enero (aprox. 82 US$)
Acerca de esta propiedad
Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicio de celebración de bodas, ¡no te faltará de nada!
Servicios
Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicio de celebración de bodas, ¡no te faltará de nada!
Servicios empresariales
Tendrás check-in exprés, check-out exprés y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 2 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Pásate por Poetic License, uno de los 2 restaurantes de este hotel, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones con horario limitado y una cafetería. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 07:00 a 09:30 con un coste adicional.
Habitaciones
Disfruta de una agradable estancia en una de las 43 habitaciones con televisión LCD. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen escritorio, hervidor eléctrico y teléfono.
Ubicación
Si decides alojarte en The Roker Hotel, BW Premier Collection, disfrutarás de una fantástica ubicación en pleno centro de Sunderland, a menos de cinco minutos en coche de Whitburn Sands y Stadium of Light. Además, este hotel se encuentra a 19,3 km de Quayside y a 20,1 km de Sports Direct Arena.
Qué hay cerca
Whitburn Sands(0.7 millas)
Stadium of Light(1.4 millas)
Teatro Sunderland Empire(1.5 millas)
Parque de Mowbray(1.8 millas)
University of Sunderland(2 millas)
Souter Point Lighthouse(3.2 millas)
Marsden Beach(3.7 millas)
Restaurante The Grotto(4 millas)
Parque de negocios de Boldon(5.3 millas)
Museo de maquinaria de Ryhope(5.5 millas)
Herrington Country Park(5.7 millas)
Parques de South Marine y North Marine(6 millas)
Monumento Penshaw(6.1 millas)
Museo de la aviación North East Aircraft Museum(6.2 millas)
Teatro The Customs House(6.9 millas)
Newcastle (NCL-A. Internacional de Newcastle)(19.3 millas)
Durham (MME-Teesside Intl.)(38 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Servicio de limpieza
Ubicación
Roker Terrace, Roker, Sunderland, Distrito de Sunderland, Inglaterra, Reino Unido
Whitburn Sands (0.7 millas)
Stadium of Light (1.4 millas)
Teatro Sunderland Empire (1.5 millas)
Parque de Mowbray (1.8 millas)
University of Sunderland (2 millas)
Souter Point Lighthouse (3.2 millas)
Reseñas de los huéspedes
8.1
Muy bueno
Basado en 1841 comentarios verificados
¿Quién se queda aquí?
Trabajo
28%
Pareja
31%
Familia
20%
Grupo
15%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Roker Hotel BW Premier Collection recibe elogios por su excelente ubicación frente al mar y su personal amable, pero las reseñas señalan una calidad y comodidad irregulares en las habitaciones, con algunos espacios pequeños o anticuados y ruido de la fontanería o el animado bar que afecta al descanso. La distribución del edificio implica largos paseos y muchas escaleras, y el ascensor es limitado o a veces está fuera de servicio, lo que puede ser un inconveniente para los huéspedes con problemas de movilidad. La comida y la bebida son populares, aunque la calidad del desayuno y el café puede ser inconsistente y a veces se agotan los artículos; la frecuencia de la limpieza y los estándares de limpieza también varían. El aparcamiento es generalmente abundante, y las estancias aquí son adecuadas para los viajeros que buscan una base pintoresca frente al mar y un ambiente animado.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Roker Hotel BW Premier Collection recibe elogios por su excelente ubicación frente al mar y su personal amable, pero las reseñas señalan una calidad y comodidad irregulares en las habitaciones, con algunos espacios pequeños o anticuados y ruido de la fontanería o el animado bar que afecta al descanso. La distribución del edificio implica largos paseos y muchas escaleras, y el ascensor es limitado o a veces está fuera de servicio, lo que puede ser un inconveniente para los huéspedes con problemas de movilidad. La comida y la bebida son populares, aunque la calidad del desayuno y el café puede ser inconsistente y a veces se agotan los artículos; la frecuencia de la limpieza y los estándares de limpieza también varían. El aparcamiento es generalmente abundante, y las estancias aquí son adecuadas para los viajeros que buscan una base pintoresca frente al mar y un ambiente animado.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Hay varias zonas de bar y restaurante bien valoradas, y el aparcamiento es gratuito y generalmente abundante. La distribución tiene muchas escaleras con problemas ocasionales en el ascensor, y el ruido del bar o del DJ puede llegar a las habitaciones cercanas.
Reseñas de huéspedes relacionadas
8
Roy
31 ago 2025
·
Se alojó 2 noches
A pretty good hotel, nice restaurant & bar. A bit of a labyrynth depending where your room is. Back-facing rooms have an unpleasant outlook.
A pretty good hotel, nice restaurant & bar. A bit of a labyrynth depending where your room is. Back-facing rooms have an unpleasant outlook.
8
Glyn
18 sept 2024
·
Se alojó 1 noche
Limited options for vegetarians in the hotel restaurant. Very noisy if you did choose to eat there with a DJ playing loud music in the bar. Coffee in the room and at breakfast was dreadful, please change the brand. Room was nice, but not particularly clean, our view was of an air conditioning duct and the back of a building, bathroom was clean.
Limited options for vegetarians in the hotel restaurant. Very noisy if you did choose to eat there with a DJ playing loud music in the bar. Coffee in the room and at breakfast was dreadful, please change the brand. Room was nice, but not particularly clean, our view was of an air conditioning duct and the back of a building, bathroom was clean.
10
Gillian
1 sept 2025
·
Se alojó 4 noches
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
10
Jane
28 jul 2024
·
Se alojó 1 noche
A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
4
William
14 jun 2024
·
Se alojó 1 noche
The access to the room was difficult.The lift was out of order. The room was very cold and overlooked the back lane. It was a very small room but clean. Not the best experience I’ve ever had before.
The access to the room was difficult.The lift was out of order. The room was very cold and overlooked the back lane. It was a very small room but clean. Not the best experience I’ve ever had before.
6
Richard
8 oct 2024
·
Se alojó 1 noche
The Roker BW Hotel is a reasonable hotel with decent rooms and a very nice bar/restaurant area, which has very good prices. My issue was with the room i was allocated, where I had to walk up one floor, then walk along a long corridor then diwn to flights of stairs to access my room! This process was in reverse if you were to return to the reception or front entrance/exit. I thought this was totally unacceptable and easier access/ egress should be provided by the Roker BW Hotel, not very convenient!
The Roker BW Hotel is a reasonable hotel with decent rooms and a very nice bar/restaurant area, which has very good prices. My issue was with the room i was allocated, where I had to walk up one floor, then walk along a long corridor then diwn to flights of stairs to access my room! This process was in reverse if you were to return to the reception or front entrance/exit. I thought this was totally unacceptable and easier access/ egress should be provided by the Roker BW Hotel, not very convenient!
8
andrew
6 jul 2025
·
Se alojó 2 noches
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
8
Jo
19 jul 2025
·
Se alojó 1 noche
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
8
Barry
4 may 2025
·
Se alojó 2 noches
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
6
Mohammed
10 oct 2025
·
Se alojó 3 noches
Plenty of parking.
Plenty of parking.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran las habitaciones y las zonas comunes limpias, pero otros informaron de alfombras manchadas, mesas sucias o artículos olvidados, además de olores y problemas de mantenimiento; el servicio de limpieza a veces se reduce a cada tres días.
Reseñas de huéspedes relacionadas
4
Catherine
16 ago 2025
·
Se alojó 1 noche
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
6
Liga
26 may 2025
·
Se alojó 2 noches
Stayed at room 116. Bathroom floor had 3 tiles broken.
Stayed at room 116. Bathroom floor had 3 tiles broken.
4
Emma
21 sept 2025
·
Se alojó 1 noche
I don’t normally write reviews, but I booked this place because I’d been for breakfast a few times and enjoyed it so trusted the brand. On arrival, we had to wait a while for someone to arrive at reception but once greeted we were allowed early check in which was great! The staff member was really nice and explained the policies well. We checked into room 109 which was a fair treck up and down the hotel. The room was smaller than it looked on the photos, and I thought I might have been given a lower room than booked. The room had everything we needed which was great, but was a little dated. There was a dead spider on the floor, a few marks on the walls, and although surface clean could have done with a deep clean in the bathroom especially. The bed and pillows were lumpy and cheap feeling and we didn’t sleep very well. The room had very thin walls and we could hear the next room turn their taps on in the morning, as well as being woken up to other people coming back to their room after 1am as the stairs were right by our room. I felt for the price I paid, I expected something a little fresher, comfier and quieter. But the staff were quite nice. We met up with family for breakfast and had the buffet but hardly anything was left, I did expect more food to be available. But in the past I really have enjoyed their breakfasts to order and will go again for that! In any case, my stay was not as comfortable as I’d hoped for the money, but all the staff were doing their best!
I don’t normally write reviews, but I booked this place because I’d been for breakfast a few times and enjoyed it so trusted the brand. On arrival, we had to wait a while for someone to arrive at reception but once greeted we were allowed early check in which was great! The staff member was really nice and explained the policies well. We checked into room 109 which was a fair treck up and down the hotel. The room was smaller than it looked on the photos, and I thought I might have been given a lower room than booked. The room had everything we needed which was great, but was a little dated. There was a dead spider on the floor, a few marks on the walls, and although surface clean could have done with a deep clean in the bathroom especially. The bed and pillows were lumpy and cheap feeling and we didn’t sleep very well. The room had very thin walls and we could hear the next room turn their taps on in the morning, as well as being woken up to other people coming back to their room after 1am as the stairs were right by our room. I felt for the price I paid, I expected something a little fresher, comfier and quieter. But the staff were quite nice. We met up with family for breakfast and had the buffet but hardly anything was left, I did expect more food to be available. But in the past I really have enjoyed their breakfasts to order and will go again for that! In any case, my stay was not as comfortable as I’d hoped for the money, but all the staff were doing their best!
6
Mariya
6 jun 2025
·
Se alojó 2 noches
To get to the room we had to go stairs up and down, in narrow corridor with luggage. We had the impression it was in the cave... also it was not perfectly clean, espacially the breakfast table, the corridor. Actually the room itself was not too bad and calm, just less nice than in the pictures.
To get to the room we had to go stairs up and down, in narrow corridor with luggage. We had the impression it was in the cave... also it was not perfectly clean, espacially the breakfast table, the corridor. Actually the room itself was not too bad and calm, just less nice than in the pictures.
4
David
28 jul 2025
·
Se alojó 3 noches
I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
8
Steve
24 mar 2023
·
Se alojó 1 noche
My room was 123. There was a strange odour in the room each time I walked in. A bit like a drainage issue. Also, the toilet was NOT clean. I had to do it myself. Regarding service in the restaurant, for my 2nd visit in a row, my meal was delivered to the wrong table. My meal sat in front of a customer, at an adjacent table, for several minutes before the waiter returned to sort the issue. Surely it can't be difficult to deliver orders to the appropriate table! The waiter was apologetic but the meal was lukewarm.
My room was 123. There was a strange odour in the room each time I walked in. A bit like a drainage issue. Also, the toilet was NOT clean. I had to do it myself. Regarding service in the restaurant, for my 2nd visit in a row, my meal was delivered to the wrong table. My meal sat in front of a customer, at an adjacent table, for several minutes before the waiter returned to sort the issue. Surely it can't be difficult to deliver orders to the appropriate table! The waiter was apologetic but the meal was lukewarm.
10
Lee
18 nov 2025
·
Se alojó 1 noche
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
2
J
31 ene 2024
·
Se alojó 4 noches
Got woken up by water coming through the lights and fire alarm before 7am the floor above me the ceiling fell down mine would have been next...some of belongs were soaked including my shoes which I wore while waiting for the manager for 3 hours who I was told would speak to me never met him or her during my whole stay... Have not received any compensation at this time expect a full refund. Staff were nice but clueless in this situation Will be making a complaint with hotels.com
Got woken up by water coming through the lights and fire alarm before 7am the floor above me the ceiling fell down mine would have been next...some of belongs were soaked including my shoes which I wore while waiting for the manager for 3 hours who I was told would speak to me never met him or her during my whole stay... Have not received any compensation at this time expect a full refund. Staff were nice but clueless in this situation Will be making a complaint with hotels.com
6
Obianuju
14 jul 2024
·
Se alojó 2 noches
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
10
Ross
7 oct 2025
·
Se alojó 1 noche
Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde habitaciones muy pequeñas o en el sótano hasta suites espaciosas con vistas al mar; la orientación varía y algunas habitaciones traseras son poco atractivas. La comodidad es inconsistente, con camas viejas o bajas, problemas de temperatura y Wi-Fi, y ruido de la fontanería o el bar que afecta al sueño.
Reseñas de huéspedes relacionadas
6
James
14 mar 2024
·
Se alojó 1 noche
The room was so hot couldnt turn it down and couldnt open the window as it was locked. Bedroom over the kitchen so the fan was running all night. Not a great night 😕
The room was so hot couldnt turn it down and couldnt open the window as it was locked. Bedroom over the kitchen so the fan was running all night. Not a great night 😕
8
Steve
8 sept 2025
·
Se alojó 1 noche
Room very small
Room very small
6
Tebogo
21 jul 2024
·
Se alojó 5 noches
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
6
Ros
19 ago 2025
·
Se alojó 2 noches
It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
4
Peter
10 nov 2025
·
Se alojó 4 noches
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
8
Manish
21 sept 2024
·
Se alojó 1 noche
Small room, hardly any space to move, could not even move the chair out of the desk without touching the bed.
Small room, hardly any space to move, could not even move the chair out of the desk without touching the bed.
6
Troels
22 ago 2025
·
Se alojó 2 noches
Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
8
Jo
19 jul 2025
·
Se alojó 1 noche
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
8
James
25 abr 2025
·
Se alojó 1 noche
Pillows are terrible and the shower was a weird height but other than its a great hotel.
Pillows are terrible and the shower was a weird height but other than its a great hotel.
8
J Richard
22 sept 2023
·
Se alojó 2 noches
Overall excellent. The room was small but lovely. Downsides… access, upstairs and downstairs, was rather awkward and the WiFi did not work.
Overall excellent. The room was small but lovely. Downsides… access, upstairs and downstairs, was rather awkward and the WiFi did not work.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal recibe elogios generalizados por su amabilidad, acogida y ayuda, con la posibilidad de hacer el check-in temprano y cambiar de habitación. Algunos huéspedes experimentaron un check-in lento o estresante, errores en la asignación de habitaciones, asistencia limitada con el equipaje o una mala gestión de las quejas.
Reseñas de huéspedes relacionadas
10
Michelle
4 oct 2025
·
Se alojó 1 noche
Sharon in housekeeping is the most amazing lady - a credit to any business. Shawnee on reception was also fantastic and really helpful.
Sharon in housekeeping is the most amazing lady - a credit to any business. Shawnee on reception was also fantastic and really helpful.
10
Stuart
23 jul 2025
·
Se alojó 1 noche
Brilliant front of house staff, reception was great and very understanding.
Brilliant front of house staff, reception was great and very understanding.
2
Mike
11 abr 2025
·
Se alojó 1 noche
Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
2
Peter
13 abr 2025
·
Se alojó 1 noche
Stayed twice. Never again after last visit. Asked what time food was served until. Told 9.15 last orders. Came down 8.30 to be told chef gone home early. So no food. Brilliant for a birthday treat for my mrs.
Stayed twice. Never again after last visit. Asked what time food was served until. Told 9.15 last orders. Came down 8.30 to be told chef gone home early. So no food. Brilliant for a birthday treat for my mrs.
10
Jill
28 jul 2025
·
Se alojó 2 noches
We have stayed here many times, always so welcoming and friendly.
We have stayed here many times, always so welcoming and friendly.
2
Laura
10 oct 2024
·
Se alojó 1 noche
Check in took a long time. The website offers free room upgrades when available but we were told this wasn’t true. We then had to argue that this was what was advertised and we weren’t willing to pay the money to upgrade if it was advertised as free. This was embarrassing and we had to wait 20 minutes and show the wording on the booking for the receptionist to speak to his manager and confirm that we were right and give us the upgrade. The computers then crashed and we had to wait again for this. Completely not the receptionists fault but hotels fault. He couldn’t apologise enough for the inconvenience of the long wait but in the stress of the situation forgot to give us vouchers for drinks and explain about bar tabs etc. which were explained later. Website advertises multiple restaurants including an Italian, which is amazing but not actually affiliated with the hotel and the receptionist tried to convince us to use their restaurant instead. Weird. Italian was 10/10 and would definitely recommend. Bed in the room was very low. Anyone with nobility issues would not be able to get up and down off the bed. Room as spacious and furniture okay but signs of wear/damage on furniture and bedding. Carpet was lumpy and a trip hazard between the bathroom and the bedroom. Plastic cups rather than glasses which was again a bit unusual. Poetic license bar was nice, barmaid friendly and helpful and there was a good choice of drinks available. Comfy seats and a good view.
Check in took a long time. The website offers free room upgrades when available but we were told this wasn’t true. We then had to argue that this was what was advertised and we weren’t willing to pay the money to upgrade if it was advertised as free. This was embarrassing and we had to wait 20 minutes and show the wording on the booking for the receptionist to speak to his manager and confirm that we were right and give us the upgrade. The computers then crashed and we had to wait again for this. Completely not the receptionists fault but hotels fault. He couldn’t apologise enough for the inconvenience of the long wait but in the stress of the situation forgot to give us vouchers for drinks and explain about bar tabs etc. which were explained later. Website advertises multiple restaurants including an Italian, which is amazing but not actually affiliated with the hotel and the receptionist tried to convince us to use their restaurant instead. Weird. Italian was 10/10 and would definitely recommend. Bed in the room was very low. Anyone with nobility issues would not be able to get up and down off the bed. Room as spacious and furniture okay but signs of wear/damage on furniture and bedding. Carpet was lumpy and a trip hazard between the bathroom and the bedroom. Plastic cups rather than glasses which was again a bit unusual. Poetic license bar was nice, barmaid friendly and helpful and there was a good choice of drinks available. Comfy seats and a good view.
10
Russell
11 jun 2023
·
Se alojó 1 noche
I booked this for the Friday before the pink concert on 10th of June has I had booked a ticket hotel package with a well known company who 1 week before told me that they could not supply the hotel room for Saturday night I phoned the rocker hotel who I had booked myself for Friday let them know of my. Problem with my ticket hotel booking the receptionist was brilliant she said that it would not be a problem for me to leave my car in there car park on Saturday when the concert was on When me and my wife arrived the receptionist said she might have a cancellation for Saturday night. While we were having drinks and food in the restaurant she phoned and confirmed that they was a cancellation for Saturday night which made life easier for us the staff here are so helpful and friendly can't recommend this hotel enough
I booked this for the Friday before the pink concert on 10th of June has I had booked a ticket hotel package with a well known company who 1 week before told me that they could not supply the hotel room for Saturday night I phoned the rocker hotel who I had booked myself for Friday let them know of my. Problem with my ticket hotel booking the receptionist was brilliant she said that it would not be a problem for me to leave my car in there car park on Saturday when the concert was on When me and my wife arrived the receptionist said she might have a cancellation for Saturday night. While we were having drinks and food in the restaurant she phoned and confirmed that they was a cancellation for Saturday night which made life easier for us the staff here are so helpful and friendly can't recommend this hotel enough
10
KEVIN
24 ago 2025
·
Se alojó 1 noche
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
10
Jason
3 feb 2025
·
Se alojó 2 noches
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
8
Barry
4 may 2025
·
Se alojó 2 noches
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Impresionante ubicación frente al mar, frente al muelle y al faro, con fácil acceso a paseos por la playa y vistas. Conveniente para la ciudad, el Metro y el Stadium of Light.
Reseñas de huéspedes relacionadas
10
Natalie
23 sept 2023
·
Se alojó 1 noche
Hotel was lovely right on the beach front with a fantastic view of the pier. Staff were very polite and welcoming. Will be staying again
Hotel was lovely right on the beach front with a fantastic view of the pier. Staff were very polite and welcoming. Will be staying again
8
Donald
1 may 2024
·
Se alojó 1 noche
Great location across the street was the North Sea with pier and lighthouse.
Great location across the street was the North Sea with pier and lighthouse.
10
Alexander
10 oct 2024
·
Se alojó 3 noches
The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
10
Gillian
1 sept 2025
·
Se alojó 4 noches
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
10
Lois
16 jun 2025
·
Se alojó 1 noche
Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
10
Michelle
13 jul 2025
·
Se alojó 1 noche
The hotel and staff are lovely - I would highly recommend staying here. Beach location - perfect !
The hotel and staff are lovely - I would highly recommend staying here. Beach location - perfect !
10
Julianne
8 jun 2025
·
Se alojó 1 noche
Great stay , excellent location
Great stay , excellent location
10
Rolf
12 nov 2025
·
Se alojó 1 noche
Lovely place at the beachside at Roker. Look out at the lighthouse and the northsea with its power. Miles with beaches a walk to Whitburn on the sandy ground.
Lovely place at the beachside at Roker. Look out at the lighthouse and the northsea with its power. Miles with beaches a walk to Whitburn on the sandy ground.
10
Steve
25 nov 2025
·
Se alojó 1 noche
Fabulous location right on the sea front
Fabulous location right on the sea front
10
P
27 jun 2025
·
Se alojó 1 noche
Location, ambience, parking, staff
Location, ambience, parking, staff
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El bar y el restaurante del hotel son generalmente agradables, con comidas sabrosas y un ambiente animado; muchos huéspedes disfrutaron del desayuno. Sin embargo, varias reseñas mencionan la escasez de artículos en el buffet o artículos fríos, menús limitados, café débil o cargos adicionales, y ocasionales retrasos en el servicio o el cierre temprano de la cocina.
Reseñas de huéspedes relacionadas
4
Catherine
16 ago 2025
·
Se alojó 1 noche
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
4
Dayle
2 jul 2025
·
Se alojó 1 noche
Delay with food service. Woken at 4am with extremely loud water pressure noise as a basement room. Every additional water usage in the hotel produced a loud noise, in general a nice quiet room but horrendous water noise through out the night.
Delay with food service. Woken at 4am with extremely loud water pressure noise as a basement room. Every additional water usage in the hotel produced a loud noise, in general a nice quiet room but horrendous water noise through out the night.
8
Richard
21 jul 2024
·
Se alojó 3 noches
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
8
Paul
14 abr 2025
·
Se alojó 1 noche
Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
10
Alison
27 may 2025
·
Se alojó 1 noche
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
6
Stephen
1 dic 2023
·
Se alojó 2 noches
We liked everything but the food. Really stunted/limited choice. Same menu lunch and evening. 2nd night had steak pie, I've bought better ones in Lidl, it was dry, hard over cooked. Veg were so obviously done in microwave, like chewing rubber. We went as a couple but ended up eating separately as we had to wait for a second serving, not much better than first. After paying good money for half board expected better than that. Ill not be staying there again, sad, because rooms were excellent. Perhaps separate menus and a decent, experienced chef would help
We liked everything but the food. Really stunted/limited choice. Same menu lunch and evening. 2nd night had steak pie, I've bought better ones in Lidl, it was dry, hard over cooked. Veg were so obviously done in microwave, like chewing rubber. We went as a couple but ended up eating separately as we had to wait for a second serving, not much better than first. After paying good money for half board expected better than that. Ill not be staying there again, sad, because rooms were excellent. Perhaps separate menus and a decent, experienced chef would help
6
Bruce
30 abr 2024
·
Se alojó 1 noche
The location was excellent and staff very friendly whenever spoken to. The Italian restaurant on site (Antico) was superb and couldn’t be faulted. The bar was nice, very busy. Live dj playing loud music until gone 11pm, this should really be pointed out quite clearly on the listing. It was quite “night clubby” in it’s vibe and wasn’t what we expected at all. Radiator in room was roasting hot regardless of where the thermostat was so we had to have the window open which only made the noise worse. Bed in the “cosy room” we had was uncomfortable and the sheets covered in hair when we arrived. Overall, not great and I would expect better quite honestly.
The location was excellent and staff very friendly whenever spoken to. The Italian restaurant on site (Antico) was superb and couldn’t be faulted. The bar was nice, very busy. Live dj playing loud music until gone 11pm, this should really be pointed out quite clearly on the listing. It was quite “night clubby” in it’s vibe and wasn’t what we expected at all. Radiator in room was roasting hot regardless of where the thermostat was so we had to have the window open which only made the noise worse. Bed in the “cosy room” we had was uncomfortable and the sheets covered in hair when we arrived. Overall, not great and I would expect better quite honestly.
10
Sheila
30 jul 2025
·
Se alojó 2 noches
Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
8
andrew
6 jul 2025
·
Se alojó 2 noches
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
8
Leigh
5 ene 2025
·
Se alojó 2 noches
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Alan
hace 3 semanas
·
Se alojó 1 noche
Very smart and spacious hotel room was great view over the sea amazing food lovely too all the staff were polite and friendly we will return
Very smart and spacious hotel room was great view over the sea amazing food lovely too all the staff were polite and friendly we will return
10
TIM
hace 3 semanas
·
Se alojó 1 noche
Fantastic hotel, came up from Sheffield for my 60th and to have a Pie with Si, stayed here and absolutely loved it, lovely room and a view of the sea, very relaxing sitting outside with a beer. Made my Birthday a perfect one. We’ll be back for sure.
Fantastic hotel, came up from Sheffield for my 60th and to have a Pie with Si, stayed here and absolutely loved it, lovely room and a view of the sea, very relaxing sitting outside with a beer. Made my Birthday a perfect one. We’ll be back for sure.
8
Paul
hace 4 semanas
·
Se alojó 2 noches
Excellent breakfast, comfortable, clean room, friendly staff
Excellent breakfast, comfortable, clean room, friendly staff
6
Sharon
13 jul 2026
·
Se alojó 1 noche
Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
8
Keith
13 jul 2026
·
Se alojó 1 noche
Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-04: 123.80309391937256USD
- 2026-09-05: 112.22329652557373USD
- 2026-09-06: 76.24963329925536USD
- 2026-09-07: 112.22329652557373USD
- 2026-09-08: 136.35626558685303USD
- 2026-09-09: 120.7856USD
- 2026-09-10: 112.22329652557373USD
- 2026-09-11: 112.22329652557373USD
- 2026-09-12: NO DATA
- 2026-09-13: 112.22329652557373USD
- 2026-09-14: 96.23171736297607USD
- 2026-09-15: 127.57040466308594USD
- 2026-09-16: 279.0599855163574USD
- 2026-09-17: 126.05835706329346USD
- 2026-09-18: 126.0680950592041USD
- 2026-09-19: 127.45987530822754USD
- 2026-09-20: 81.02934118652344USD
- 2026-09-21: 93.0061369140625USD
- 2026-09-22: 103.98247096710205USD
- 2026-09-23: 112.22329652557373USD
- 2026-09-24: 90.5892USD
- 2026-09-25: 112.22329652557373USD
- 2026-09-26: 193.10133991394042USD
- 2026-09-27: 75.491USD
- 2026-09-28: 95.21223159637451USD
- 2026-09-29: 98.719USD
- 2026-09-30: NO DATA
- 2026-10-01: 120.48912720184326USD
- 2026-10-02: 127.57040466308594USD
- 2026-10-03: 127.57040466308594USD
- 2026-10-04: 94.4324210357666USD
- 2026-10-05: 112.6558USD
- 2026-10-06: 118.4628USD
- 2026-10-07: 120.7856USD
- 2026-10-08: 126.5926USD
- 2026-10-09: 129.18958793945313USD
- 2026-10-10: 210.81077598571778USD
- 2026-10-11: 105.6874USD
- 2026-10-12: 112.6558USD
- 2026-10-13: 116.14USD
- 2026-10-14: 126.05835706329346USD
- 2026-10-15: 121.90883662567138USD
- 2026-10-16: 128.46395218048096USD
- 2026-10-17: 126.0680950592041USD
- 2026-10-18: 117.3014USD
- 2026-10-19: 105.6874USD
- 2026-10-20: 129.18958793945313USD
- 2026-10-21: 129.200380368042USD
- 2026-10-22: 129.16799422149657USD
- 2026-10-23: 129.16799422149657USD
- 2026-10-24: 128.56698531646728USD
- 2026-10-25: 128.37836591796875USD
- 2026-10-26: 116.14USD
- 2026-10-27: 104.91736287841796USD
- 2026-10-28: 120.7856USD
- 2026-10-29: 96.3962USD
- 2026-10-30: 111.4944USD
- 2026-10-31: 127.57040466308594USD
- 2026-11-01: 89.18917922668457USD
- 2026-11-02: 104.91736287841796USD
- 2026-11-03: 110.333USD
- 2026-11-04: 110.333USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Es posible que los huéspedes oigan ruido procedente del bar ubicado en la planta baja.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
A damage deposit of GBP 50 will be collected before check-in.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de We Care Clean (Best Western).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Para obtener más información sobre la política de privacidad de Best Western, visita www.bestwestern.com/privacy.
- Desayuno a la carta: 12.95 GBP por persona (precio aproximado)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- Se aplica un cargo adicional a las llegadas que se produzcan de 11:00 a 13:00
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Servicio de limpieza
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Actividades
Playa (cercana)
Música en directo
Terraza
Internet
WiFi gratuito
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Desayuno en la habitación
Habitación familiar
Snack Bar/Deli
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite