Name: The Magnum Hotel, Sunderland City, Sure Collection by Best Western
Address: Timber Beach Road Castletown, Sunderland, Condado de Tyne and Wear, GB
Price range: 41 US$–81 US$ per night
Rating: 7.87

Opiniones de los huéspedes

En recientes estancias en The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western, los viajeros elogian constantemente al personal amable y servicial y la buena relación calidad-precio, al tiempo que señalan habitaciones básicas, a veces anticuadas, y estándares de limpieza variados, desde impecables hasta manchadas o desgastadas.

La ubicación se encuentra en un parque comercial a las afueras del centro, con conexiones de autobús; las caminatas a lugares de la ciudad o al Stadium of Light son más largas de lo que sugieren las indicaciones, generalmente alrededor de 30 a 50 minutos. Las opiniones sobre el desayuno son inconsistentes, desde simples bolsas continentales o artículos recalentados hasta una comida decente, y varios huéspedes comentaron que no se cumplieron sus expectativas de un desayuno inglés completo. Los servicios son limitados, aunque hay aparcamiento en el lugar por alrededor de £5 por día. Espere una estancia económica con un servicio cálido pero modestas comodidades.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay aparcamiento en el lugar que se considera una buena relación calidad-precio por alrededor de £5; de lo contrario, se señalan pocos servicios y algunos huéspedes describieron el hotel como básico y con instalaciones limitadas.

Reseñas de huéspedes relacionadas

6

Satyadeep

7 dic 2025

·

Se alojó 2 noches

Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking

6

Jane

16 abr 2025

·

Se alojó 1 noche

In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful

6

Nicholas

24 sept 2024

·

Se alojó 1 noche

Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.

4

Robert

25 sept 2024

·

Se alojó 1 noche

Not ready for people yet. Very much in the middle of a total refurb.

6

Iain

29 oct 2025

·

Se alojó 2 noches

Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.

8

Kelly

24 ene 2022

·

Se alojó 1 noche

It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that

6

Bahram

23 jun 2025

·

Se alojó 1 noche

Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.

10

ROBERT

30 mar 2025

·

Se alojó 1 noche

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.

8

Raymond

31 jul 2025

·

Se alojó 3 noches

The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.

10

Danielle

28 ago 2025

·

Se alojó 1 noche

The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.

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Limpieza

Las opiniones sobre la limpieza son variadas: muchos encontraron las habitaciones limpias o impecables, mientras que otros informaron de habitaciones sucias y alfombras manchadas y dijeron que la propiedad parece cansada y necesita una renovación.

Reseñas de huéspedes relacionadas

10

Marc

29 oct 2024

·

Se alojó 1 noche

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.

10

Chris

29 sept 2025

·

Se alojó 1 noche

As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.

4

Paul

18 jun 2025

·

Se alojó 1 noche

The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!

8

Hayley

10 nov 2024

·

Se alojó 1 noche

Good hotel, rooms are clean and comfy. Staff very friendly and helpful!

10

Charlotte

5 may 2025

·

Se alojó 1 noche

Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.

6

Tracy

3 sept 2025

·

Se alojó 1 noche

Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.

10

ROBERT

30 mar 2025

·

Se alojó 1 noche

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.

4

Rachel

19 ago 2025

·

Se alojó 1 noche

Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay

8

KEVIN

31 ago 2025

·

Se alojó 1 noche

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower

4

anthony

22 ago 2025

·

Se alojó 1 noche

Very tired. Stained walls and carpet. Executive room !!

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Habitaciones

Las habitaciones son básicas pero generalmente cómodas, con algunas opciones espaciosas y camas muy cómodas; sin embargo, la decoración puede parecer anticuada y varios huéspedes señalaron problemas de mantenimiento o calor en climas cálidos.

Reseñas de huéspedes relacionadas

10

Charlotte

29 jul 2025

·

Se alojó 2 noches

Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.

10

John

7 mar 2025

·

Se alojó 3 noches

Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone

8

Kelly

24 ene 2022

·

Se alojó 1 noche

It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that

10

Charlotte

5 may 2025

·

Se alojó 1 noche

Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.

6

Tracy

3 sept 2025

·

Se alojó 1 noche

Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.

6

Simon

7 dic 2025

·

Se alojó 1 noche

Not very good the light power kept tripping off and the shower didn't want to turn off. Reported it in the morning

10

Danielle

28 ago 2025

·

Se alojó 1 noche

The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.

4

Rachel

19 ago 2025

·

Se alojó 1 noche

Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay

8

KEVIN

31 ago 2025

·

Se alojó 1 noche

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower

4

anthony

22 ago 2025

·

Se alojó 1 noche

Very tired. Stained walls and carpet. Executive room !!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es un punto fuerte, con muchas reseñas que elogian al personal amable, acogedor y servicial en recepción y en el desayuno; algunos huéspedes informaron de interacciones groseras o poco acogedoras.

Reseñas de huéspedes relacionadas

10

Marianne

13 oct 2025

·

Se alojó 3 noches

The hospitality was amazing.

10

Nick

22 abr 2025

·

Se alojó 2 noches

The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.

4

Paul

18 jun 2025

·

Se alojó 1 noche

The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!

10

lynne

29 sept 2025

·

Se alojó 1 noche

Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride

10

Louise

28 ene 2022

·

Se alojó 1 noche

Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.

10

Luke

18 mar 2025

·

Se alojó 1 noche

Amazing helpful friendly staff. Very good value for money.

6

Iain

29 oct 2025

·

Se alojó 2 noches

Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.

6

Tracy

3 sept 2025

·

Se alojó 1 noche

Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.

10

Danielle

28 ago 2025

·

Se alojó 1 noche

The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.

10

Brandon

29 mar 2025

·

Se alojó 2 noches

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again

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Ubicación

Situado en un parque comercial a las afueras del centro de la ciudad, con conexiones de autobús cercanas; caminar a lugares importantes como el Stadium of Light o los teatros suele llevar de 30 a 50 minutos, y a algunos no les gustaron los edificios vecinos en ruinas.

Reseñas de huéspedes relacionadas

10

Charlotte

29 jul 2025

·

Se alojó 2 noches

Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.

10

Marc

29 oct 2024

·

Se alojó 1 noche

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.

10

Chris

29 sept 2025

·

Se alojó 1 noche

As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.

6

Jane

16 abr 2025

·

Se alojó 1 noche

In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful

10

lynne

29 sept 2025

·

Se alojó 1 noche

Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride

8

Kelly

24 ene 2022

·

Se alojó 1 noche

It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that

6

Tracy

3 sept 2025

·

Se alojó 1 noche

Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.

10

ROBERT

30 mar 2025

·

Se alojó 1 noche

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.

8

Raymond

31 jul 2025

·

Se alojó 3 noches

The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.

8

KEVIN

31 ago 2025

·

Se alojó 1 noche

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son inconsistentes: varios informan de una simple opción continental o en bolsa o artículos recalentados, mientras que otros lo encontraron aceptable o bueno; algunos sintieron que se prometió un desayuno inglés completo pero no se cumplió.

Reseñas de huéspedes relacionadas

6

Satyadeep

7 dic 2025

·

Se alojó 2 noches

Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking

8

GEORGIOS

19 may 2025

·

Se alojó 2 noches

A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.

6

Nicholas

24 sept 2024

·

Se alojó 1 noche

Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.

10

lynne

29 sept 2025

·

Se alojó 1 noche

Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride

10

dragan

4 abr 2025

·

Se alojó 1 noche

It was amazing service , food and prices.

10

Barry

10 nov 2024

·

Se alojó 1 noche

Breakfast is croissants. I thought we paid for full English.

8

Kelly

24 ene 2022

·

Se alojó 1 noche

It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that

10

Charlotte

5 may 2025

·

Se alojó 1 noche

Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.

6

Tracy

3 sept 2025

·

Se alojó 1 noche

Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.

8

Sharron

29 may 2025

·

Se alojó 2 noches

I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.

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Mes	Precio medio
enero	61 US$
febrero	65 US$
marzo	59 US$
abril	63 US$
mayo	74 US$
junio	74 US$
julio	58 US$
agosto	63 US$
septiembre	68 US$
octubre	62 US$
noviembre	66 US$
diciembre	68 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $70	20 $69	21 $70	22 $58	23 $70	24 $76
25 $58	26 $58	27 $69	28 $77	29 $56	30 $69	31 $72

DO	LU	MA	MI	JU	VI	SA
1 $57	2 $58	3 $67	4 $67	5 $77	6 $66	7 $73
8 $41	9 $59	10 $69	11 $77	12 $57	13 $63	14 $77
15 $42	16 $56	17 $63	18 $61	19 $57	20 $61	21 $79
22 $41	23 $61	24 $81	25 $77	26 $70	27 $70	28 $77
29 $42	30 $61

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Precios para The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación ejecutiva, 1 cama de matrimonio grande, no fumadores (with Two Single SofaBeds)

Habitación estándar, 1 cama doble, accesible para personas con discapacidad, bañera

Habitación estándar, 1 cama doble, no fumadores

Habitación familiar, 1 cama de matrimonio grande, no fumadores (with Single Sofabed)

Habitación estándar, 1 cama doble, no fumadores (Cozy Room)

Habitación estándar, 2 camas individuales, no fumadores

Reseñas de los huéspedes sobre The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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