Name: Holiday Inn Sunderland - City Centre by IHG
Address: Keel Square, Sunderland, Condado de Tyne and Wear, GB
Price range: 76 US$–137 US$ per night
Rating: 9.13

Opiniones de los huéspedes

Según las reseñas más recientes, Holiday Inn Sunderland - City Centre by IHG es elogiado por su ubicación céntrica, su ambiente moderno, sus habitaciones muy limpias y sus camas cómodas, con muchos huéspedes destacando un personal amable y servicial y estancias generalmente sin problemas.

Un inconveniente frecuente es la falta de aparcamiento en el lugar, y los huéspedes utilizan opciones cercanas de estacionamiento múltiple que algunos encuentran costosas. Las opiniones sobre la comida varían, con muchos disfrutando del desayuno, mientras que otros informan de artículos demasiado cocidos, reposiciones lentas o disponibilidad limitada del restaurante. Algunas habitaciones tienen problemas con el control de temperatura o ruidos ocasionales de la vida nocturna y las obras, y algunos mencionan fallos en el televisor. Una opción práctica para estancias cortas y visitas a eventos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Se destacan las áreas comunes modernas con bar y gimnasio; Starbucks en el vestíbulo. No hay aparcamiento en el lugar, y los huéspedes utilizan estacionamientos cercanos de varios pisos con un costo adicional.

Reseñas de huéspedes relacionadas

10

Diane

17 jun 2024

·

Se alojó 2 noches

No onsite parking. Hotel in a newly developed pedestrianised area. Multi storey carpark choices within minutes walk

10

Yasushi

24 ene 2024

·

Se alojó 4 noches

Only downside is no parking

10

Christi

26 feb 2025

·

Se alojó 3 noches

I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!

10

Yunus

5 sept 2024

·

Se alojó 1 noche

Only missing thing is they don’t have parking

8

Matt

24 jul 2025

·

Se alojó 1 noche

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.

10

Douglas

4 may 2024

·

Se alojó 2 noches

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

8

John

16 ago 2025

·

Se alojó 1 noche

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

10

James

29 may 2025

·

Se alojó 2 noches

Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.

10

PETER

25 feb 2023

·

Se alojó 1 noche

Great hotel located very central. Bar was open late when we returned.

8

Roderick

17 sept 2023

·

Se alojó 1 noche

No parking on site

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Limpieza

Las reseñas describen constantemente el hotel y las habitaciones como muy limpios y bien mantenidos. Un pequeño número de personas señaló pequeñas marcas en una pared.

Reseñas de huéspedes relacionadas

10

Lee

30 nov 2025

·

Se alojó 1 noche

Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend

10

J R

22 nov 2025

·

Se alojó 1 noche

Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again.

10

ISABEL R

9 nov 2025

·

Se alojó 1 noche

Hotel clean and comfortable. Staff were pleasantl and friendly

6

Christopher

12 may 2025

·

Se alojó 1 noche

The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but

10

Nigel

15 may 2025

·

Se alojó 3 noches

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Kim

8 may 2023

·

Se alojó 2 noches

Wonderful welcome, friendly & helpful staff and our room was immaculately clean & fresh

10

Susan

11 dic 2023

·

Se alojó 1 noche

Lovely new property, quiet rooms, very clean.

10

Christina

13 nov 2025

·

Se alojó 1 noche

Love the room, clean and decent size. Excellent & friendly service.

10

james

4 nov 2025

·

Se alojó 2 noches

Room was spotless check in and out flawless and staff were wonderful

10

Anthony

17 feb 2025

·

Se alojó 1 noche

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas, espaciosas y cómodas, y muchos elogian las camas grandes y algunas habitaciones con vistas a Keel Square. Sin embargo, los problemas recurrentes incluyen calefacción o aire acondicionado difíciles de regular, ruidos ocasionales de los pasillos o la vida nocturna y algunos problemas con el televisor.

Reseñas de huéspedes relacionadas

10

Adriana

14 mar 2025

·

Se alojó 1 noche

Great hotel with big rooms and super comfortable beds. Loved my stay!

6

Mike

25 oct 2025

·

Se alojó 1 noche

TV didn’t work, corridors noisy, not enough staff

8

Colin

9 nov 2025

·

Se alojó 1 noche

Enjoyed the breakfast and staff service. Room was very clean and bed comfortable. Unfortunately the room was very hot and the air con would not stay on. I felt poorly due to the heat during the night - it was 23 degrees

4

Robert

7 abr 2024

·

Se alojó 2 noches

We were looking forward to our 2 night stay but it was ruined as we were not informed that directly under our room there was a night club with live bands and music playing all night until 2am it was that loud they may as well of been playing in our bedroom I think we should of been told this when booking

6

Susan

10 mar 2024

·

Se alojó 1 noche

The room was freezing cold and we couldnt get the heating to work. Plus a lot of noise from the all round heating system

10

Karen

8 sept 2025

·

Se alojó 2 noches

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Bernharð

13 oct 2025

·

Se alojó 1 noche

A great location, the room was very spacious and clean and the bed was great. Very nice and helpful staff. Highly recommended.

8

louize

18 feb 2025

·

Se alojó 3 noches

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Steven

26 ene 2025

·

Se alojó 6 noches

Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.

10

Anthony

17 feb 2025

·

Se alojó 1 noche

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es elogiado con frecuencia por su amabilidad, acogida y ayuda, con gestos considerados y un registro rápido. Algunos huéspedes experimentaron problemas operativos, como un registro lento, presión por una tarifa de registro temprano, falta de personal o servicio limitado de comida y bar.

Reseñas de huéspedes relacionadas

10

Anthony

13 nov 2025

·

Se alojó 1 noche

Staff always excellent. Good customer service. Room good.

10

Margaret

9 nov 2025

·

Se alojó 1 noche

Made to feel very welcome by the reception staff, friendly housekeeping and breakfast team members who were all so courteous and helpful.

10

Matt

24 jul 2025

·

Se alojó 1 noche

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.

6

Fiona

20 oct 2024

·

Se alojó 1 noche

Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly

8

Matt

24 jul 2025

·

Se alojó 1 noche

Grest stay, cant praise all the staff enough. Thank you.

10

Christine

27 jul 2025

·

Se alojó 1 noche

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.

6

Judith

30 ago 2023

·

Se alojó 3 noches

Lack of food service and unstocked bar - unbelievable in a National chain of hotels.

10

David

4 ene 2025

·

Se alojó 1 noche

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.

2

Pamela

15 jul 2025

·

Se alojó 3 noches

Staff unavailable. Restaurant unavailable.

10

Fiona

23 ago 2025

·

Se alojó 2 noches

The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica cerca de estaciones de tren y metro, teatros, el City Hall y bares, lo que facilita la exploración a pie. El aparcamiento está fuera del hotel en estacionamientos cercanos.

Reseñas de huéspedes relacionadas

10

Colin

15 oct 2023

·

Se alojó 1 noche

Perfect location: 5 minutes from the train station, very close to local amenities .

10

Peter

13 oct 2023

·

Se alojó 1 noche

It was perfect for us as going to Sunderland empire parking close by and plenty of bars lovely hotel nice and quiet

10

Yibudongha

12 mar 2024

·

Se alojó 2 noches

Property is right in the city center close to the mall and easily accessible.

10

Alan

1 oct 2024

·

Se alojó 1 noche

Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend

10

Jamie

2 nov 2024

·

Se alojó 1 noche

Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.

10

Paul

8 abr 2024

·

Se alojó 2 noches

Very comfortable stay - excellent location for the nearby St Mary's car park and the city centre so close by too.

10

Nigel

15 may 2025

·

Se alojó 3 noches

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

10

Mark

3 mar 2025

·

Se alojó 1 noche

Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.

8

louize

18 feb 2025

·

Se alojó 3 noches

Perfect for train station and metro station. Great size rooms and very comfortable beds

10

Douglas

4 may 2024

·

Se alojó 2 noches

Central location across from City Hall and short walk from the train station. No car park but one nearby. Very clean. Nice breakfast.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno a menudo se disfruta por su variedad y calidad, y algunas cenas y servicio a la habitación son bien valorados. Otros informan de artículos de desayuno demasiado cocidos, reposiciones lentas, mala calidad de la cena o la ocasional indisponibilidad del restaurante.

Reseñas de huéspedes relacionadas

10

Karen

8 sept 2025

·

Se alojó 2 noches

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.

10

Mariann

24 ene 2025

·

Se alojó 7 noches

Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.

6

Martin

25 feb 2023

·

Se alojó 1 noche

I was woken up at 8.30am by workmen in the next room. Nobody at reception when i checked out, so i couldn't leave my feedback. The cooked breakfast is woeful and its such a shame, as its a new hotel.

10

Mark

27 sept 2023

·

Se alojó 2 noches

Clean, modern hotel with decent size room and good amenities. Staff were all helpful and friendly and the restaurant food was good. It's really well located, near to the metro and bus stations (we stayed for the great north run and it was easy to get to and from the start and finish). It's a shame it doesn't have its own car park but the one they use is only a few minutes walk and works okay.

8

Spencer

6 dic 2023

·

Se alojó 2 noches

Place is nice, staff are friendly. Food is terrible though. I had dinner in the restaurant and couldn’t eat my main (it was a salad, not sure how you get that wrong) and the starter was so over cooked the chicken wings were black and dry as a duvet. Breakfast is similar, overcooked eggs and fresh tomatoes that look like they’ve been dried out for preserving

8

faye

14 sept 2024

·

Se alojó 1 noche

Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though

10

colin

21 ene 2024

·

Se alojó 1 noche

Excellent room good shower and toiletries, very pleasant staff. Food and bar offer was good.

8

Derek

19 feb 2024

·

Se alojó 1 noche

Room service was prompt and food was better than expected. Pleasant staff at reception.

8

John

16 ago 2025

·

Se alojó 1 noche

A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.

2

Pamela

15 jul 2025

·

Se alojó 3 noches

Staff unavailable. Restaurant unavailable.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	79 US$
febrero	95 US$
marzo	94 US$
abril	96 US$
mayo	117 US$
junio	107 US$
julio	87 US$
agosto	94 US$
septiembre	102 US$
octubre	94 US$
noviembre	102 US$
diciembre	86 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $137	21 $120	22 $106	23 $88	24 $137
25 $99	26 $81	27 $90	28	29 $88	30 $88	31 $88

DO	LU	MA	MI	JU	VI	SA
1 $80	2 $81	3 $88	4 $96	5	6 $92	7 $120
8 $99	9 $82	10	11 $94	12 $91	13 $83	14 $96
15 $78	16 $78	17 $76	18 $79	19 $85	20 $76	21 $130
22 $79	23 $92	24 $97	25 $105	26 $115	27 $93	28 $99
29 $99	30 $88

Holiday Inn Sunderland - City Centre by IHG

Precios para Holiday Inn Sunderland - City Centre by IHG

Precios medios mensuales

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Ubicación

Opciones de habitación

Habitación Premium, 1 cama de matrimonio grande

Habitación estándar

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación estándar, 2 camas individuales

Habitación estándar, 1 cama de matrimonio

Reseñas de los huéspedes sobre Holiday Inn Sunderland - City Centre by IHG

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