Name: The Castle Hotel Neath
Address: The Parade, Neath, Glamorgan-de-l'Ouest, GB
Price range: 106 $US–114 $US per night
Rating: 8.03

Ce qu'en disent des voyageurs

À l'hôtel The Castle Hotel Neath, les voyageurs soulignent la gentillesse et le professionnalisme du personnel ainsi que son emplacement central, mais les avis sur les chambres, la propreté et le petit-déjeuner sont très variables, reflétant un mélange d'expériences positives et de frustrations liées à des espaces datés et des options limitées le matin.

Les espaces communs et le bar sont généralement bien entretenus, mais le parking est externe, petit et peut être peu pratique. Les chambres varient, allant du spacieux et du confortable (avec, dans certains cas, des lits à baldaquin) à l'ancien et au bruyant, avec un manque d'obscurcissement et des problèmes occasionnels avec l'équipement. Le petit-déjeuner est inégal, avec des périodes où le choix continental est limité et, à d'autres moments, des options bien appréciées. Attendez-vous à un séjour plein de caractère, avec un confort des chambres et une qualité du petit-déjeuner variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs et le bar sont généralement agréables. Le parking est situé à l'extérieur ou est petit et peut être accessible après une courte marche, avec parfois des inconvénients ou des problèmes de sécurité.

Avis de voyageur à ce sujet

10

Michael

2 janv. 2026

·

A séjourné 2 nuits

Very nice stay at this historic inn. Clean, comfortable rooms with amazing staff. Lunch and drinks at the lounge were very good. It’s a building built near the late 1600’s (as I was told) but has been well maintained and it’s in a great area of town. We’d recommend to anyone.

4

Michael

18 déc. 2023

·

A séjourné 1 nuit

The rooms need a facelift and the hotel says it has free parking available, but the car park is only small and is open to the public. I ended up paying in the multi-storey carpark and carrying everything across town to the hotel.

8

CLIVE

17 juil. 2023

·

A séjourné 1 nuit

The staff were very polite and friendly. The room was very nice and the bed very comfortable. The small car park was some distance away and being abused by the public (lashing down with rain)

6

Jon

23 juin 2024

·

A séjourné 1 nuit

Parking felt unsafe

8

Philip

1 août 2023

·

A séjourné 1 nuit

Outside decoration of building was good. Architecture was interesting and Lady on reception provided me with a brief history of the hotel. When I arrived in the car she gave clear directions to the private hotel car park. Breakfast was to a very good standard and was self service on the day I visited. My only moan was again the TV remote, whose batteries were as dead as a dodo. I reported this to the desk on leaving.

8

Stephen

12 déc. 2022

·

A séjourné 1 nuit

While this is clearly a old hotel the public spaces were nicely presented and the room, though small, was pleasant enough and good value for £75 a night, The car park is small and a little separate from the hotel which was a little of concern. The bar is open all day and is a pleasant place to be but disappointing that there is no food offered.

8

Nigel

28 avr. 2023

·

A séjourné 1 nuit

Brilliant value & free parking across the road. Nice Bar with Sky TV. Very well managed hotel. Good cooked breakfast with choice.

6

Craig

28 juil. 2025

·

A séjourné 2 nuits

The hotel was lovely apart from the walk to rooms and being disabled it wasn’t easy room 27 was the furthest room from the lift . Also what spoilt the stay for us was the lack of privacy with a real thin door with a big gap underneath dividing inbetween rooms, so you can hear every word next door said all night and that’s not a nice feeling sorry Then to top that we got blocked in the hotel car park by a non resident illegally parked. When asked could they get the car removed I was told they can’t do that. Luckily one of the staff was able to move her car so I was finally able to get out and leave. Please put a camera on your car park and enforce the parking fine for illegal parking and that way you won’t get bad reviews regarding the matter which I was told happens daily. Thanks

10

Adrian

10 mars 2023

·

A séjourné 1 nuit

Excellent location and staff. Car park not on site but short walk. Large room good value for money

8

james

23 juil. 2023

·

A séjourné 2 nuits

Nice hotel and great staff however when I stayed there was a festival in the town and hotel had a club open until 1 am right below my room, would suggest advising customers if happening again

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté et l'entretien sont inégaux : certains clients signalent des chambres propres, tandis que des commentaires récurrents mentionnent des salles de bains sales ou moisis, de la poussière et des équipements usés. Le ménage et l'entretien semblent varier d'une chambre à l'autre.

Avis de voyageur à ce sujet

8

Stephen

6 oct. 2025

·

A séjourné 1 nuit

Very friendly staff and clean comfortable room

6

Jacky

29 juin 2024

·

A séjourné 2 nuits

The hotel is centrally and conveniently located. The room was dirty with dusty blinds, dirty floors and mouldy silicone in the bath/shower and was dated. The staff and service was excellent throughout and I was made to feel welcome from the moment I stepped through the front door with every need met with a smile.

6

Tom

19 oct. 2025

·

A séjourné 1 nuit

Average rating overall. The mattress was cheap and springy. There were several hairs on the bed and around the bathroom. Breakfast was continental, not cooked.

2

Ian

15 sept. 2025

·

A séjourné 3 nuits

Its hard to find anything positive to say about our stay at this hotel Rooms are dirty some very outdated ( it is an old hotel) But no excuse for dirtiness Front of house staff are pleasant an helpful

4

Lewis

15 juin 2025

·

A séjourné 1 nuit

Staff where amazing and helofuk However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe. And melted chocolate on the towel that was folded on my bed when we first arrived

8

Mark

31 janv. 2026

·

A séjourné 1 nuit

Room was clean and modern. Room was cold though and took time to work out how the aircon worked. But apart from that very nice

8

Terry

30 avr. 2025

·

A séjourné 1 nuit

Staff great , room vey clean but bathroom was very dated and needed regrouting.

4

Neil

8 nov. 2024

·

A séjourné 2 nuits

The staff were friendly and helpful plus the bar and dining area were very nice. However, the rooms looked tired and unclean - there were spiderwebs on the ceiling and significant black mold in the bathroom specifically around the bathtub and under the bath mat. The siding of the bath was loose/broken, the toilet cistern was faulty and would make noise unless you lifted the top to adjust the mechanism which revealed more black mold underneath and behind the toilet. I would share photos but the app wont let me for some reason. Please also be aware that when the hotel states that it offers breakfast this is not a hot breakfast, it is purely toast, cereal, cheese, ham and a salad.

4

Jeffrey

5 juin 2025

·

A séjourné 1 nuit

First impression of lobby, bar and common areas was good. Rooms were horrible, dirty, carpets disgusting, toilet dirty, cob webs, shower door didn’t close, bed was old and lumpy, shower water too hot and hard to adjust. Need to update locks on door, using keys and hard to lock. They did have nice towels and bedding was clean. These comments were regarding rooms 20 and 22. I don’t understand reviews on this sight being good.

10

Barry

28 juin 2023

·

A séjourné 1 nuit

The hotel is very well maintained and very clean!! The staff was very helpful!! We were happy with the parking when we located it. Breakfast was very nice!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont très différentes : plusieurs sont spacieuses et confortables (certaines avec des lits à baldaquin), tandis que d'autres semblent datées, avec un manque d'obscurcissement et des problèmes occasionnels d'équipement ou de chauffage. Le bruit de la rue et des bars/boîtes de nuit perturbe certaines chambres.

Avis de voyageur à ce sujet

4

David

27 avr. 2025

·

A séjourné 2 nuits

A bit tired and in need of some repairs and modernisation. Room was opposite two very loud pubs with music till early hours. Fights and shouting echoed through the streets into the night.

6

Les

14 mars 2025

·

A séjourné 1 nuit

All good, room 5 , could possibly do with some black out blinds , as the light from the street lights came thru, asides from that all good.( in fairness I spoke to reception and they made a note so all good)

10

Angela

11 oct. 2024

·

A séjourné 1 nuit

I have stayed at this Hotel a number of times and find it good value for money. The staff are always helpful and friendly. The room I stayed in was spacious, clean and well furnished. There are areas of the Hotel that look a little dated but generally the Hotel is good value for money. I will stay there again for my next business trip. I also left something in my room when I checked out but I had a phone call a little later to let me know they had put it to one side for me.

10

Steven

27 févr. 2023

·

A séjourné 1 nuit

Fantastic hotel,very clean and tidy and the room was fantastic very large room with plenty of space huge bed which i had the best nights sleep in a long time bathroom very large with a fantastic shower and plenty of tea and coffee in the room which makes a change only downside the tv was very small,overall fantastic hotel will definatly look to make sure thats my first option to stay next time

6

Mellanie

26 nov. 2025

·

A séjourné 1 nuit

Unfortunately tv didn’t work and found someone’s sock under the bed as well

6

Paul

9 sept. 2024

·

A séjourné 1 nuit

Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive

10

Leah

7 janv. 2024

·

A séjourné 2 nuits

A really lovely old-fashioned hotel, conveniently located for the town centre and railway station. I was impressed by the size of the room and bathroom, and the fact that the bed was a four-poster, especially given how reasonably priced the room was. Breakfast was very good and all the staff I dealt with were very friendly and helpful.

6

darren

9 févr. 2025

·

A séjourné 1 nuit

Nice place , well presented Only negative very cold no heating in room or corridor, outside temperature 3⁰

4

Melia

6 juil. 2025

·

A séjourné 1 nuit

Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable

6

Sean

23 juil. 2025

·

A séjourné 1 nuit

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa gentillesse, son efficacité et son attention, le personnel arrangeant des surclassements ou des changements de chambre et interagissant bien avec les clients. Quelques petits manquements sont notés, mais le sentiment général est très positif.

Avis de voyageur à ce sujet

10

Sarah

19 août 2025

·

A séjourné 1 nuit

Hotels.com gave wrong information about a room, saying that it slept 3 but was only suitable for two. The receptionist at the hotel was very understanding and was able to move us to a larger room more suitable for us at a slightly extra cost - we were very grateful for this. The rooms were nice and comfortable and breakfast was lovely. The member of staff in the breakfast room as very good with our 6 year old son, chatting to him and asking about his holiday, it made his morning.

10

Angela

11 oct. 2024

·

A séjourné 1 nuit

I have stayed at this Hotel a number of times and find it good value for money. The staff are always helpful and friendly. The room I stayed in was spacious, clean and well furnished. There are areas of the Hotel that look a little dated but generally the Hotel is good value for money. I will stay there again for my next business trip. I also left something in my room when I checked out but I had a phone call a little later to let me know they had put it to one side for me.

10

Chris

25 janv. 2026

·

A séjourné 2 nuits

Fantastic Hotel Fantastic Staff Perfect Room Staying again next week Am going again next week

8

John

8 oct. 2025

·

A séjourné 1 nuit

Older building with a few quiks but when the lady who checked me in saw I was very tired she upgraded my room at no cost. Parking is not on site but close. Neighborhood looks a bit sketchy at night but thats my personal feeling.

6

Byron

17 oct. 2025

·

A séjourné 1 nuit

Clean. No bedside light. No soap dish in shower..Staff helpful and friendly.

10

Jason

7 août 2024

·

A séjourné 1 nuit

Only stayed 1 night but it was great. Would recommend very friendly staff.

10

Leah

4 mars 2025

·

A séjourné 3 nuits

I've stayed at the Castle Hotel several times and it's always a pleasant experience. The staff are friendly and attentive, the rooms are comfortable and well-stocked, and the location is very convenient for the train station, the town centre and Neath Castle. Always my first choice of hotel when I'm visiting Neath.

10

Paula

7 juin 2024

·

A séjourné 1 nuit

Friendly staff, lovely food and clean rooms Would recommend

10

Neil

18 juil. 2023

·

A séjourné 1 nuit

Good location, easy check in, friendly staff, good breakfast

10

Annette

7 sept. 2023

·

A séjourné 3 nuits

The hotel public areas have been refurbished to a very high standard and look great. Great to see this hotel being refurbished to such a high level. The staff were super helpful and friendly too.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation centrale et pratique, à proximité du centre-ville, des attractions et de la gare. La vie nocturne à proximité peut générer un bruit important pour certaines chambres en soirée.

Avis de voyageur à ce sujet

4

David

27 avr. 2025

·

A séjourné 2 nuits

A bit tired and in need of some repairs and modernisation. Room was opposite two very loud pubs with music till early hours. Fights and shouting echoed through the streets into the night.

6

Paul

9 sept. 2024

·

A séjourné 1 nuit

Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive

10

Thomas

13 juil. 2024

·

A séjourné 1 nuit

4th or 5th time staying here in the last couple of years. Travel for work and visits to nearby clients so just 1 night stays but they always treat me well. Always a comfortable stay but this time upgraded to a larger room by the lovely lady at the desk so I'd be more comfortable (I'm very tall) in a family room. Breakfast always great. Hotel is very easy to get to and find just a couple of mins walk from the station.

8

Julie

12 nov. 2024

·

A séjourné 1 nuit

This building is old and damp in areas. However good value for money and central. My room was beautiful. Windows quite mucky. Reception lady polite and helpful. Continental breakfast disappointing. If your wanting a quiet stay this hotel is located directly in front of a very loud nightclub so take this into consideration on a Friday/ satarday night🙂

10

Leah

4 mars 2025

·

A séjourné 3 nuits

I've stayed at the Castle Hotel several times and it's always a pleasant experience. The staff are friendly and attentive, the rooms are comfortable and well-stocked, and the location is very convenient for the train station, the town centre and Neath Castle. Always my first choice of hotel when I'm visiting Neath.

2

Sian

28 mai 2025

·

A séjourné 2 nuits

Unable to sleep due to noise from surrounding bars /clubs Unable to hear tv in room due to noise even with windows shut. No parking available. Wifi not working. Tv remote faulty. No chef so no evening meal. Very noisy outside and hotel unable to offer any remedy that night. Did not stay full duration due to lack of sleep. Unsuitable especially for a child if you expect to be able to sleep at a reasonable hour. Very unhappy. Staff were considerate and apologetic though.

8

STEPHEN

26 juil. 2023

·

A séjourné 1 nuit

A Grand old hotel but showing its age. Was in great location with plenty of food and drink options right outside

10

Adrian

10 mars 2023

·

A séjourné 1 nuit

Excellent location and staff. Car park not on site but short walk. Large room good value for money

8

james

23 juil. 2023

·

A séjourné 2 nuits

Nice hotel and great staff however when I stayed there was a festival in the town and hotel had a club open until 1 am right below my room, would suggest advising customers if happening again

10

Shaun

4 août 2024

·

A séjourné 2 nuits

The hotel staff are very friendly and helpful, the rooms are very spacious and the bed are very comfortable, the hotel is in a good location for all the amenities/shops and bars, it is only about 10 minutes walk from the train station..

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis sur le petit-déjeuner sont variables : plusieurs critiques font état d'un choix continental limité, tandis que d'autres louent la qualité et la variété à certains moments. Les dîners n'étaient pas disponibles pendant certaines périodes en raison de l'absence d'un chef, ce qui s'est ensuite amélioré.

Avis de voyageur à ce sujet

6

Andrew

17 nov. 2025

·

A séjourné 2 nuits

Breakfast was terrible. Billed as ‘continental’ but was a couple of loaves of cheap white sliced bread and re-slided cheap cheese. Both the sort of thing you’d get from a ‘Happy Shopper’. I would have made some toast but there was only one ‘two slice’ toaster for all the residents. No bread rolls, croissants, cheese selection etc.

10

Andrew

10 oct. 2023

·

A séjourné 4 nuits

i regularly stay in the castle when i go back to neath to visit my parents. it’s always good. Nice rooms, nice bar and good food (their new chef started recently) Would recommend

8

Christopher

9 nov. 2025

·

A séjourné 1 nuit

Very limited breakfast options by 9am (when I went for breakfast)

6

Philip

26 févr. 2025

·

A séjourné 2 nuits

It was really disaapointing they did not offer a cooked breakfast. This has always been out go to place. However on this basis we wont be staying again. They kept sayimg to people "it did say on the website".not great customer service. As continental they only offered chesse, ham and a boiled egg (cold from the day before) !!

8

Stephen

12 déc. 2022

·

A séjourné 1 nuit

While this is clearly a old hotel the public spaces were nicely presented and the room, though small, was pleasant enough and good value for £75 a night, The car park is small and a little separate from the hotel which was a little of concern. The bar is open all day and is a pleasant place to be but disappointing that there is no food offered.

10

Leah

7 janv. 2024

·

A séjourné 2 nuits

A really lovely old-fashioned hotel, conveniently located for the town centre and railway station. I was impressed by the size of the room and bathroom, and the fact that the bed was a four-poster, especially given how reasonably priced the room was. Breakfast was very good and all the staff I dealt with were very friendly and helpful.

10

Sally

11 mars 2024

·

A séjourné 2 nuits

Lovely stay! Great food and ambience. Breakfast quality was to high standards with friendly staff. The whole experience was great!! Bar area cosy and relaxed atmosphere.

2

Sian

28 mai 2025

·

A séjourné 2 nuits

Unable to sleep due to noise from surrounding bars /clubs Unable to hear tv in room due to noise even with windows shut. No parking available. Wifi not working. Tv remote faulty. No chef so no evening meal. Very noisy outside and hotel unable to offer any remedy that night. Did not stay full duration due to lack of sleep. Unsuitable especially for a child if you expect to be able to sleep at a reasonable hour. Very unhappy. Staff were considerate and apologetic though.

4

Neil

8 nov. 2024

·

A séjourné 2 nuits

The staff were friendly and helpful plus the bar and dining area were very nice. However, the rooms looked tired and unclean - there were spiderwebs on the ceiling and significant black mold in the bathroom specifically around the bathtub and under the bath mat. The siding of the bath was loose/broken, the toilet cistern was faulty and would make noise unless you lifted the top to adjust the mechanism which revealed more black mold underneath and behind the toilet. I would share photos but the app wont let me for some reason. Please also be aware that when the hotel states that it offers breakfast this is not a hot breakfast, it is purely toast, cereal, cheese, ham and a salad.

8

Andrew

29 mars 2025

·

A séjourné 2 nuits

A nice stay as always. Although only 4 stars this time as breakfast limited, No cooked food and not really made up for by ‘continental’ option. This is probably only temporary though as they have no Chef. Although they seem to be actively trying to recruit to be fair,

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	95 $US
mars	93 $US
avril	93 $US
mai	102 $US
juin	93 $US
juillet	90 $US
août	94 $US
septembre	95 $US
octobre	90 $US
novembre	87 $US
décembre	90 $US

di	lu	ma	me	je	ve	sa
1 $113	2 $113	3 $111	4 $113	5 $113	6 $112	7 $113
8 $111	9 $113	10 $113	11 $113	12 $113	13 $113	14 $113
15 $113	16 $113	17 $113	18 $113	19 $113	20	21 $113
22 $113	23 $113	24 $113	25 $112	26 $113	27 $113	28 $113
29 $111	30 $114

The Castle Hotel Neath

Prix pour The Castle Hotel Neath

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Triple Classique

Chambre Double Classique

Chambre Simple

Suite Luxe, 1 très grand lit, salle de bains privée

Chambre Classique avec lits jumeaux, 2 lits une place

Avis des voyageurs sur The Castle Hotel Neath

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $106	22 $107	23 $111	24 $113
25 $113	26 $111	27 $113	28 $113	29 $113	30 $113	31 $113